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Viola Palace Hotel

Sicily · Italy

Via Antonello Da Messina,90, 90View location

7.8/10Very good112 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location6.2/106.2
Neighborhood6.6/106.6
Value8.0/108.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Viola Palace Hotel

The 4-star Viola Palace Hotel in Messina offers a delightful stay for both business and leisure travelers.

Conveniently located near the motorway and key cultural attractions, this recently renovated hotel provides guests with a range of amenities, including a sauna, fitness center, and a terrace boasting stunning views of the Aeolian Islands. Free parking and organized transfers/excursions are also available.

The hotel's spacious rooms feature satellite TV, air conditioning, a minibar, and some offer balconies. Enjoy traditional Sicilian and classic Italian cuisine at the Agave Restaurant, complete with a smoking room and a charming outdoor veranda open during summer.

The restaurant prides itself on using fresh, natural ingredients and providing attentive service. Further amenities include free Wi-Fi in public areas, complimentary train station pick-up, conference space, and concierge services.

Read more about this hotelShow less

The 44 comfortable rooms also include an LCD television with Mediaset Premium channels, internet access, and an en-suite bathroom with a bath or hydromassage shower and complimentary toiletries. Two accessible rooms with sea views are available. City tax is payable on arrival.

Located in Villafranca Tirrena, Viola Palace Hotel is by the sea, within a 15-minute drive of Galleria Vittorio Emanuele III and Senatoria Fountain. This beach hotel is 4.7 mi (7.6 km) from Venetico Marina Beach and 8.8 mi (14.2 km) from Shrine of Christ the King.

Make yourself at home in one of the 44 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Villafranca Tirrena? This hotel has 6997 square feet (650 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 2:30 PM
Check-in until 3:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

On bay No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 15 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Venetico Marina Beach 7.6 km / 4.7 mi
Shrine of Christ the King 14.2 km / 8.8 mi
Department of Ancient and Modern Civilization 14.5 km / 9 mi
Galleria Vittorio Emanuele III 14.6 km / 9.1 mi
Senatoria Fountain 14.8 km / 9.2 mi
Messina Bell Tower and Astronomical Clock 14.9 km / 9.2 mi
Palazzo Calapaj 15 km / 9.3 mi
Messina Cruise Terminal 15 km / 9.3 mi
Ionian Sea 15.4 km / 9.6 mi
Chiesa di San Rocco 16.8 km / 10.5 mi
San Ranieri Lighthouse 17.1 km / 10.6 mi
Basilica Santuario di S. Antonio 17.1 km / 10.6 mi
Madonnina del Porto 18.2 km / 11.3 mi
Pietro Castelli Botanical Garden 18.3 km / 11.4 mi
Sanctuary of the Madonna of Dinnammare 18.8 km / 11.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1973
  • Year of most recent renovation: 2009
  • Total number of rooms: 44
  • Number of floors (main building): 4
  • Single rooms: 10
  • Double rooms: 24
  • Junior suites: 4
  • Accessible rooms: 2
  • hotel
  • MasterCard
  • Visa
  • Maestro
Show 46 more facilities & services
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Sauna
  • SolariumExtra charge
  • Massage
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte dinner
  • Set menu dinner
  • Half BoardExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Viola Palace Hotel

7.8
Very good
112 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
6.2 /10
Neighborhood
6.6 /10
Value
8.0 /10
Amenities
7.2 /10
50 reviews shown
2/10
Poor
26 Aug 2024
Sebastian
Unable to stay at this place.
It did not like a hotel. It looked like a haunted house.
Empty, dirty, and no staff.
It is surprising that Expedia has this on the list of hotels to stay in.
No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Leisure Family
2/10
Poor
30 Jun 2023
Steven

Disappointing

Checkin was great reception friendly and helpful
Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented
Even the bed sheets had holes in it
Partner
2/10
Poor
19 Sep 2022
robert
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
Leisure
2/10
Poor
30 Jul 2019
Verified traveler
The beds were ancient. Pillows were 100 years old. Not hotel quality at all. Air conditioning was terrible. We were very uncomfortable there. Could not sleep. Could not wait to leave. I would not go back there. Parking was not great as advertised either.
Friends_and_family Family_with_children
6/10
Pleasant
01 Nov 2016
Geraldine

Convenient and comfortable

Very friendly and helpful staff at reception and in restaurant
Partner
8/10
Excellent
28 Sep 2015
Verified traveler
Its a good hotel , we needed a place to sleep and was confortable, clean and very good service
Family
10/10
Exceptional
03 Aug 2015
Verified traveler

Good value for the money.

Newer building, great staff, every one is helpful.
8/10
Excellent
25 Oct 2014
Tracy

Great hotel, intermediate location

We visited off season, and the weather was poor. But employees were friendly, attentive, and helpful. We wanted a hotel near Messina for an early mornung ferry departure and the Viola Palace fit the bill.
Family
8/10
Excellent
08 Oct 2014
Bob
Nice hotel. Not near any restaurants, dinner at hotel was good, not great. Service OK. Room was clean, ample enough in size. Walked to church on Saturday night which was convenient. Parking was very close to hotel.
Partner
2/10
Poor
21 Sep 2014
Terry O

Terrible place to stay

We pre-paid two nights at the hotel and got out of there as quickly as we could. Staff was inhospitable and unprofessional. They emailed us really poor directions to the hotel from Messina. The locals could not figure them out. Upon arrival, the front desk representative tried to convince us to rent a car which we declined. We asked for directions to a nice beach in walking distance. After 30 minutes of walking we are told that it would be another hour to get there. Could not find a restaurant on the way back because he sent us away from the town. He reiterates that we should have rented a car when we returned. We basically wasted a day of our vacation with this hotel and left first thing in the morning. Do yourself a favor and go to Cefalu like we did. It's a hidden gem!
Partner
8/10
Excellent
05 Dec 2013
Gary

Nice place close to the Highway

They gave us a nice room away from the Highway with a good view. The restaraunt was nice but not much else to do in town for one night during the off season.
4/10
Poor
17 Nov 2013
JohnDD

Stopover for the ferry

Overall, a 2-star rather than a 4-star hotel.
Apart from the size of the room, which was above average, nothing else distinguished the hotel from the regular Etap or other budget chains.
Internet was barely working.
Breakfast very poor (apart from pastries, nothing else could be eaten).
8/10
Excellent
25 Oct 2013
Lanny

Location outside Messina, quite area

The staff is extremely helpful by showing us the way to Punto Blue in Google map, as we miss to pay the toll and worry about the penalty. Breakfast was good, room was clean! Close to Supermarket.
8/10
Excellent
18 Oct 2013
Shirley

Very Good Value

I found this to be excellent value for money. It had a small kitchen area, it was clean, and looked very nice, and was a great location for a stop to see the Vallei dei Templei, half way between Trapani and Syracusa on our trip around Sicily.The large balcony had a great view of the seaside, and there was a drying rack which was a big help to dry my handwashing. Breakfast buffet was very good, and the art on the walls was very nice photos of the temple ruins. Staff were outstanding.
10/10
Exceptional
08 Jul 2012
Julietta 500

A gem of a hotel!

What a gem of a hotel. For North American travellers you swear you were in a hotel at home. Lovely appointed, value priced and very helpful staff. We would plan our holiday around staying at the Viola next time. Congratulations to their staff and owners for such a lovely property at such a value price!
8/10
Excellent
10 Jun 2012
Gregg

Unexpected Jem

Really a terrific experience. The hotel stands as a jewel in (for Americans on holiday) an otherwise crowded and (typical) old fishing village. We were honestly concerned as we drove off the autostraude to the directed location as to the other facilities near the hotel but we're very pleased to discover a new, well maintained facility, separate, off street, gated parking and a very willing and helpful staff (ours was certainly broken Italian at best#. Rooms were clean, functional. Breakfast was convenient and delicious. The distance from the Messina city center is/was just perfect for us #althought the toll on and off is at the hotel's location so a little more confusion in what is a daily list of confusing and taxing drives in Italian traffic).

Overall, we're very pleased with our hotel experience.
Family
10/10
Exceptional
12 Jul 2011
Tamas

Excellent hotel, well situated

Excellent hotel, well situated and the staff is very friendly! :)
2/10
Poor
28 Jul 2024
Boxoen
Hôtel a côté d'une rue très passante.
Une seul personne a gérer l'accueil et l'hôtel, personnel débordé.
La climatisation était en panne, 30 degré dans la chambre. Nous avons ouvert la fenêtre, malheureusement les bruits de la route était insupportable.
De plus pas d'eau chaude dans la douche
Le matin pour le petit déjeuner, celui ci n'était pas prêt ! Le monsieur de l'accueil nous a donné un ticket pour aller dans un bar a 100 mètres, prendre un café et une brioche...
Partner
6/10
Pleasant
04 Jul 2024
Filippo

HOTEL A DUE PASSI DALL'AUTOSTRADA

Come da titolo, l'hotel si trova a pochi centinaia di metri dallo svincolo autostradale per cui comodo per raggiungere Messina e visitare la costa. Si presente in buone condizioni tutto sommato anche se l'aria condizionata purtroppo non funzionava. La camera è abbastanza ampia e soprattutto pulita, bagno compreso. Ottimo il parcheggio all'interno dell'hotel. Colazione a mio avviso da migliorare in generale. Da segnalare la cortesia e gentilezza del personale preposto al servizio.
Friends_and_family Family
4/10
Poor
30 Jun 2024
Gianfranco

molto caldo

Abbiamo soggiornato il 28 giugno per una sola notte. Nella camera faceva molto caldo a causa di un problema tecnico all'aria condizionata che era assente. Questo ci ha causato forti disagi durante la notte. Da parte della direzione abbiamo ricevuto solo scuse e nient'altro
Friends_and_family Family
2/10
Poor
27 Jan 2024
Giuseppe
Mi dispiace dare giudizi negativi, ma spero siano motivo di miglioramento per chi si occupa della struttura.Camera molto molto sporca, nel bagno ho trovato peli e barba rasata degli ospiti precedenti! Vergognoso. Lenzuola non stirate. Moquette dei corridoi in condizioni pietose. Da un 4 stelle pagato quasi 80€ per una notte per una sola persona mi aspetto molto di piu.
10/10
Exceptional
27 Sep 2023
Eduardo
hotel bien ubicado y excelente trato y amables
Friends_and_family Family
4/10
Poor
20 Aug 2023
Rosaria
La disponibilità e la gentilezza del personale è uno dei pochi punti a favore. Per il resto, l’hotel non è all’altezza delle 4 stelle (quasi sufficiente per 3 stelle…). Purtroppo, nel sito e nei vari canali social di promozione dell’hotel è inclusa la descrizione del ristorante interno (inclusa la pubblicazione del menu), ma questo servizio è attualmente non attivo. Esperienza da non ripetere :(
Leisure Self
6/10
Pleasant
31 Jul 2023
Francesco
Hotel molto carino, unica pecca che nella vasca da bagno non ci sia neanche un gancio x tenersi, si rischia di scivolare mentre si fa la doccia. X il resto tutto ok
Leisure Partner
8/10
Excellent
17 Jul 2023
Simonetta
Per raggiungere l'hotel è molto semplice e ci sono diversi autobus per spostarsi nelle località limitrofi. Si trova a pochi metri dal mare e nelle vicinanze ci sono supermercati, caffetterie e ristoranti. Il personale è molto gentile e disponibile. Comodo il parcheggio . Bella la panoramica dalla camera da letto. Sono stata contenta. Grazie!
Leisure Friends
8/10
Excellent
05 Jul 2023
Giosuè
Bene ma non benissimo
Leisure Partner
10/10
Exceptional
25 Jun 2023
Jorge Alberto

Muy buena opción. Volvería a utilizarlo.

Me sorprendió favorablemente el hotel ya que a pesar de que se nota su edad, en términos generales se encuentra bien mantenido. Las camas son cómodas y la habitación es de buen tamaño. Le vendría bien un cambio en los tendidos de cama por unos mas actualizados aunque los que tienen están en buen estado. Así mismo el TV es demasiado pequeño y se le notan los años. El desayuno me pareció muy variado y completo además de que el personal que atiende es muy amable y servicial. A pesar de estar al lado de una autopista, la insonorización es buena hasta el punto de que no es un factor que genere incomodidad por ruido externo.
Friends_and_family Family
8/10
Excellent
20 Feb 2023
Antonio
il personale
Leisure Family
10/10
Exceptional
04 Sep 2022
Michela
Posto tranquillo, curato e molto accogliente. Personale gentilissimo. Colazione fantastica. Camere belle e pulite.
Leisure Family
8/10
Excellent
02 Aug 2022
Jelle pieter
Fint ställe att bo.
Semesterboende för all inclusiv liksom.
Incheckning/ utcheckning var inte smidigt tyvärr
Friends_and_family Family
8/10
Excellent
08 Aug 2021
Verified traveler

hotel sulla SS 113

Posizione strategica, la nostra camera con vista mare spaziosa e silenziosa. Purtroppo abbiamo dovuto pagare il parcheggio che non ci è stato detto che fosse a pagamento.
Partner
10/10
Exceptional
14 Jun 2021
Giuseppe
Ottimo servizio
Friends_and_family Family
8/10
Excellent
30 Nov 2020
SONIA

tutto perfetto

tutto perfetto
Business
10/10
Exceptional
09 Oct 2020
SANTO

Sono le piccole cose quelle più importanti

Ottima struttura, peccato per la colazione non inclusa nel prezzo
Business
8/10
Excellent
11 Oct 2019
Salvatore
Personale disponibilissimo, struttura buona, stanza gradevole, parcheggio ottimo. Ristorante troppo caro
Leisure Family_with_children
10/10
Exceptional
10 Sep 2019
Vincenzo
Un hotel fine con degli addetti al ricevimento cordiali verament
Leisure Family
10/10
Exceptional
16 Aug 2019
Verified traveler
Tutti molto gentili, camera molto pulita e spaziosa
Friends_and_family Partner
6/10
Pleasant
16 Aug 2019
Verified traveler
Personale molto cortese e disponibile, camera molto piccola con impianto di climatizzazione più che obsoleto.
Leisure Friends
10/10
Exceptional
07 Jul 2019
Verified traveler
Bon rapport qualité prix mais trop proche de l autoroute meme si on n entend rien fenetre fermée
Leisure Family_with_children
10/10
Exceptional
29 May 2019
MONICA

Esperienza positiva

Ottimo rapporto qualità e prezzo, Ho apprezzato molto la comodità del letto e la colazione
10/10
Exceptional
15 May 2019
Marcello

Tranquillità di qualità.

Hotel in zona tranquilla, molto accogliente, struttura ben curata con parcheggio gratuito e ristorante
Personale cortese e accogliente,le camere molto spaziose ben arredate a mio avviso solo il TV led un po' piccolo. Anche il bagno molto spazioso. Colazione buona ben assortita. Prezzo più che buono. Consiglio vivamente.
8/10
Excellent
20 Apr 2019
Verified traveler
C’è tutto quel che serve ed è in una ottima posizione!
Business Self
8/10
Excellent
11 Apr 2019
Verified traveler
Hotel situato in mezzo tra autostrada e strada statale, si sentono i mezzi in transito.
Business Self
8/10
Excellent
27 Feb 2019
Verified traveler
Pulito, tranquillo,essenziale! Camere ampie e silenziose.
Business Self
8/10
Excellent
06 Feb 2019
Verified traveler

Bene ma non benissimo

Hotel ben curato e pulito. Stanze spaziose e personale molto gentile.
Vera nota negativa la colazione, indecente per un hotel 4****
2/10
Poor
20 Jul 2018
Marcello

Loro sbagliano ma tu paghi.

4 Stalle ... no 4 Stelle non sanno cosa dicono una cosa differente l’ una dall’altra persona.
4/10
Poor
19 Jan 2017
Verified traveler

Sans doute la mauvaise époque...\n

Personnel très accueillant, wifi insuffisant, douche très petite, petit dèj. minimaliste
10/10
Exceptional
19 Dec 2016
Alessandro

Eleganza e cortesia

recentemente ho usufruito della struttura, per avere un punto di appoggio abbastanza centrato fra località come Milazzo, Messina e Taormina.
struttura molto elegante e confortevole, estremamente pulita e con personale davvero cortese e professionale. Pur essendo vicino all'autostrada, le camere sono ben insonorizzate ed arredate con gusto e modernità.
lo consiglio a chiunque desideri uan struttura affidabile con un ottimo rapporto qualità prezzo
Partner
10/10
Exceptional
24 Jul 2016
Manuela

Gentilezza, professionalità, pulizia.

Ottimo Hotel con posizione perfetta, a pochi metri dall'uscita dell'autostrada. Le camere perfette, spaziose, pulite, nuove, con ottime lenzuola, insonorizzate quindi silenziose con tutti i comfort. Personale gentilissimo che ci ha aiutato in tutte le richieste che abbiamo fatto. Colazione con torte e dolci eccezionali.
10/10
Exceptional
03 Nov 2015
Antonino

Eccellente ospitalità ed ambiente familiare

Eccellente ospitalità ed ambiente familiare, la colazione ricca e varia. Molto gradevole la struttura facile da raggiungere proprio all'uscita dell'autostrada.

Location & surroundings

Viola Palace Hotel
Via Antonello Da Messina,90, 90, Messina-villafranca Tirrena, Italy

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Viola Palace Hotel

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