Name: Trinco Blu By Cinnamon
Address: UPPUVELI, Trincomalee, 31000, LK

6/10

Pleasant

16 Jul 2026

Subramaniam

Love the hotel location and convenient access to the beach. Food options and live food station were great. Tasty food. The room features such as barroom and beds are below par for the price. At best it felt like staying at 3 star hotel.

Family_with_children

8/10

Excellent

18 Jun 2026

Andrea

Nice hotel on the beach and I think all rooms face out to the pool and beach. The pool and property are nice. Lots of loungers available. The beach is very clean in front of the property, but less so as you walk along the beach. The security keeps the beach sellers at bay which is appreciated. Lots of food options in very easy walking distance. I didn't try the buffet restaurant but the other one was respectable.

Self

10/10

Exceptional

13 Jun 2026

Gobinath

We had a very good time, food options was great!

10/10

Exceptional

02 Jun 2026

Munmi

Excellent property . Very clean . Amazing view

Family_with_children

8/10

Excellent

21 May 2026

Sujith

Loved the access to the beach and pool, and the breakfast! Superb. The staff were fantastic, esp Tharujan who was attentive and friendly. Our room was gorgeous but there was a mildew smell in the bathroom/shower. Staff attempted to address it but the smell did not disappear.

Partner

10/10

Exceptional

26 Mar 2026

Thilax

Clean, very nice staff, perfect view

8/10

Excellent

06 Mar 2026

Mukunthan

Friendly staff with overzealous security. The hotel security is keen to keep the other visitors away but can’t talk in English which led to our child being harassed as he couldn’t speak the local language. Complained to the duty manager who was very apologetic. Security staff need more training so that they don’t harass the hotel guests. Feel that management needs to take responsibility for this situation as staff are simply following instructions.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Francisc

Staff very helpful and professional. Location amazing (the hotel is just sitting on the very beautiful, big and clean beach) and all the ground rooms has direct access to the swimming pool, restaurants and of course the beach.

Partner

10/10

Exceptional

17 Feb 2026

sivan

Yes

4/10

Poor

21 Dec 2025

Ashwin

Staff were forced to greet everyone, including Tamil guests speaking Tamil, in Sinhala despite the hotel being in a Tamil area.

Business_and_leisure

10/10

Exceptional

02 Dec 2025

Selva

Room was spacious and nice balcony with beach view!

10/10

Exceptional

31 Oct 2025

I

Good location but the hotel needs updating

Friends_and_family Family

8/10

Excellent

07 Oct 2025

Riley

We stayed for one night. We never used the restaurant but there were great options a short walk from the hotel. The hotel itself was very safe and secure and clean. Our only complaint was that we had no hot water in our shower

Leisure Partner

10/10

Exceptional

12 Sep 2025

SUMEDHA

Rooms were clean and comfortable with a spacious bathroom. Dining buffets were diverse and the staff were excellent and hospitable. Beach acces was spectacular. The pool was good but a little to shallow for me. The one thing put me a little off was that they provide driver accommodation but the driver accommodation was poor at best. My driver reported the A/C had been removed and the fans were sub par that they had to put buckets of cool water to keep the room cool enough to sleep. In the heat of Sri Lanka, I would not have put my driver in such accommodation.

Leisure Self

6/10

Pleasant

02 Aug 2025

Natalie

Giving an average rating. Booked last minute and paid way over market value. Wouldn’t pay more than US$150 per night including breakfast.

Pros:
Large bedroom
Comfy beds
Evening security on the beach (as there are no gates/fences between the hotel and the beach
Good selection at breakfast

Cons:
Aggressive crows by the pool
Limited sun loungers
Cleanliness of bathroom floor
Accommodation is slightly dated
Served stale from a pot at breakfast rather than making a pot per table/fresh cups

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Lucian

Excellent hotel. Room was clean. Good food and good spread on the buffet. Staff was very courteous. Will come again. .

Leisure Partner

8/10

Excellent

11 Jul 2025

Tanya

Located on beautiful white sandy beaches and nice gardens. Hotel is vwry open so that means constant insects, who are more annoying than anything else.

There is no air conditioning in any of the public places. At least one venue needs to be air conditioned, the weather was extremely hot and earing outdoors was very uncomfortable.

The hotel also needs some night time atmosphere like music, band etc. All. Ery quite and dull.

Hotel in time will need modernising, starting to get dated.

Overall good location and hotel for 4 star.

Family

10/10

Exceptional

20 Jun 2025

Abdullah

Beach Access - Liked the most

Uniform water temperature in the Shower - To be improved

Leisure Family

2/10

Poor

01 May 2025

shankar

Its very disappointing to see a hotel with such a small lobby. It was difficult to find a place to relax in the evenings outside the restaurant. This is run by a big group now for more rhan quarter century, they also charge high rates. We are guests and not cattle

Leisure Family

6/10

Pleasant

17 Apr 2025

Ben

Stunning setting, needs to sharpen up.

A mixed bag- stunning setting but some elements of service & food quality (beach bar especially poor) and basic standards letting it down. Especially for the price.

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

Naresh

Decent Hotel

Decent hotel. They should add all night room service, after 10 pm they won’t even deliver water to the room

Friends_and_family Family

6/10

Pleasant

20 Feb 2025

Anthony Hannington

Welcome was good. Room was good. Staff a bit slow as per most of the Cinnamon hotels we have visited.
Pool area was nice.
Such a shame about the beach. Plastic and glass all the way along the beach, which ever way you turned.
We didn't venture onto the sea because of this.
Buffet was a bit limited and as per usual, the western food wasn't that great.
We did find a good bar on the beach called Fernando's and a good restaurant called Cafe on the 18th. Great salads and other dishes.
Service was really good and friendly at both.

Leisure

10/10

Exceptional

04 Jan 2025

Rajan

This is my 3rd time being here and I enjoyed my stay. This is my default go to place for Trinco visits.

Business_and_leisure Friends

10/10

Exceptional

30 Dec 2024

Veluppillai

Food is excellent. Access to beach is very convenient. very clean. Staff are friendly.. excellent customer service.

Leisure Family

10/10

Exceptional

28 Jul 2024

Sugithan

Beautiful

10/10

Exceptional

05 May 2024

Cosmos

Perfect location and facilities. A pool shade will be helpful with some shade

Leisure Partner

10/10

Exceptional

21 Jan 2024

shangar

Excellent

Amazing piece Food is so good Staff are very friendly specially Susheka,Niroshan,Suseevan,Siva are very nice

Partner

8/10

Excellent

17 Jan 2024

Mrudula

No elevator to the 2nd floor, my old parents had hard time climbing up.

8/10

Excellent

16 Feb 2022

saliya

Really nice place hood food perfect for beach livers

Partner

8/10

Excellent

24 Mar 2020

Verified traveler

Friendly staff, excellent breakfast and fantastic pool location and access to beach

Leisure Family

8/10

Excellent

27 Feb 2020

Verified traveler

Sea side view was very good. Place has many trees and plants.

Leisure Partner

8/10

Excellent

21 Jan 2020

Verified traveler

Felt the standard rooms were small and poky, we paid for an upgrade to a suite. Pool area was very noisy in the evening. Otherwise, the food was good and staff were excellent.

Leisure Partner

8/10

Excellent

04 Jan 2020

Verified traveler

The bathrooms need more cleaning. That is some of the walls. Also ceramic tiles will be better looking and more cleaner.

Leisure Family

10/10

Exceptional

19 Dec 2019

Arry

Very nice property on the beach. We stayed in a beach view room. Breakfast was included and they served good food.

Leisure Family

10/10

Exceptional

18 Nov 2019

Verified traveler

Nice beach front property with modern amenities. Received a beach chalet room upgrade & the room was situated right on beach with powdery sand & nice waves.
The food was excellent. only thing that they could improve is to train the restaurant staff to attend to the guests needs quickly.

Business_and_leisure Self

10/10

Exceptional

11 Nov 2019

Verified traveler

It was really nice and everything was really good.
Oh the food, buffet is amazing

Leisure Family

10/10

Exceptional

22 Sep 2019

Gerard

Great time had, would stay again!!

Great stay, we got upgraded which was brilliant, room was spacious and had all the nice amenities you would expect, had a lovely balcony with sea view. Few dead bugs in the room but didn’t put us off.

Ravi looked after our bags after we checked out and went snorkelling, he even remembered us when we came back! Excellent service.

Partner

6/10

Pleasant

02 Sep 2019

Siva

Rooms are not that great to the standard maintain by name and price. furniture need to be upgraded.

Leisure Family

8/10

Excellent

08 Aug 2019

Naren

Staffs were very friendly. Breakfast was great.but the hotel building needs updating

Leisure Partner

10/10

Exceptional

05 Aug 2019

Andrejs

Excellent stay in Trinco

The hotel made our trip to Sri Lanka unforgettable. Hospitality, facilities, beautiful beach, everything was amazing.

Friends_and_family Family

8/10

Excellent

27 May 2019

Chia Hui

overall nice

Comfortable bed and bathrobe a plus, but maybe because the low tourism, the breakfast looks poor, the first day I arrived 20 rescue trainees were using the pool, so we were unable to get in the pool. However, staffs are always fulfilling your needs, specially mentioning the pool man, always smiley delivering pool towels, ate 3xs dinner a la carte, they do prepare with effort.

Partner

10/10

Exceptional

15 May 2019

Verified traveler

Beautiful beach and pool, we love to spend more time in here, so we will come back again in few years.

Leisure Family

10/10

Exceptional

02 Apr 2019

Verified traveler

Home away from home.

This pretty hotel with an amazing beach view and heated pools was what we needed to recover from our trip.

The service was impeccable from the moment we walked in. Genuinely cannot wait to go back again.

Leisure Family

8/10

Excellent

16 Feb 2019

nancy

Don’t leave the compound

This is an oasis in a dirty area of Sri Lanka. Except for massage, we stayed in the hotel complex almost the full time. Beach swimming and and body surfing was ok.

Partner

8/10

Excellent

09 Dec 2018

Ben

Lovely peaceful stay on the beach.

Off season visit to Trincomalee to do a bit of family history research. Lovely place to stay despite a bit of a distance from town. Lovely meals and pool and very helpful staff. Great value apart from the spa treatments which were the most expensive id seen in Sri Lanka

10/10

Exceptional

07 Dec 2018

Verified traveler

Enjoyed the beach very much. Fantastic breakfast and excellent staff!

4/10

Poor

12 Nov 2018

Edward

Management does not care.

The front door blew open in the middle of the night. Storm notwithstanding, I could not believe that it would take several further requests and two days to fix the door. The hotel management clearly does not take the security of its guests seriously.

6/10

Pleasant

19 Oct 2018

Lindsay

Average

It was nice to be by the beach.This resort is worn and tired.The pool is lovely.There is no self serve laundry as advertised. There is no fitness centre as advertised. Breakfast buffet was good.

Partner

10/10

Exceptional

04 Oct 2018

Ahuva

The staff was outstanding! It really made all the difference. The hotel was great, food, drinks, pool, room.. everything was great but the staff really deserve the best compliments!!!!! Thank you so much for everything!
Only comment we had was too bad the neighborhood surrounding the hotel was full of garbage. There is a need for positive influencing....

8/10

Excellent

03 Oct 2018

Verified traveler

So much potential

Be careful. Great overall stay but if you use Hotels.com the hotel will try to add the comission hotels.com charge the hotel. This ruined our check out and meant we were 2 hours late to Kandy.

The hotel needs a paint outside and some path from the rooms to the main hotel.

To be fair, we took a whale watching trip and the lad that took us out was good and we saw some amazing whales.

Partner

10/10

Exceptional

08 Sep 2018

Sebastian

Well worth a visit!

Incredible place right on the beach.

Partner

8/10

Excellent

04 Sep 2018

VarunR

Very nice location. You walk out of your room patio and you see very well kept lawn. Just about 10 meters’ walk and alas you feel waves touching your feet.

10/10

Exceptional

02 Sep 2018

Gayan

One of the best stays. Would love to visit again.

The stay was amazing. The food was excellent and really worth it. The best seafood ever for a reasonable price at The Crab restaurant. Good and friendly staff. Mr. Sajith and others from the Crab restaurant was very friendly. Celebrated my birthday here and thank you very much for all the staff who gave a great service. There was not a single reason to be worried of. Probably the best sea all around Sri Lanka. Shallow and clear waters. Would visit soon once again.

Partner

10/10

Exceptional

09 Jun 2018

Liz

Fantastic location clean and helpful staff

Partner

8/10

Excellent

08 Jun 2018

Rsj

The beach is so amazing staff was very helpful food is good

10/10

Exceptional

13 May 2018

Kelly

Beautiful, peaceful

Pros ... direct beach , traditional fishing ,Dolphins and whales
Cons ... 30% tax added to all food and drink which makes it expensive ..the crows are out of control

10/10

Exceptional

17 Apr 2018

MADHUKAR

Great stay!!

Fantastic Crab Curry thought very meaty. Loved the fishermen fishing sight on the beach. Hotel service comfort was of high standard. Love to come back.

Partner

10/10

Exceptional

26 Feb 2018

Gregory

Brilliant!

Brilliant!

Family

8/10

Excellent

17 Feb 2018

Karen

Great position on beach.

Lovely well equipped room. Staff friendly. Food buffet good, not so keen on Crab. Lousy coffee. Limited options of dining outside hotel. Great pool & loungers.

Partner

10/10

Exceptional

13 Feb 2018

Chuck

Great hotel on the beach!!

The hotel, service and food were excellent!!
We enjoyed the beautiful pool and the access to the ocean.

10/10

Exceptional

29 Jan 2018

Maya

Peace, nature and ocean

For those who are looking for a laid back hotel where you can feel close to nature. The staff are kind, efficient and always willing to help without the usual delays in service. The food is amazing and there is something for everyone. Rooms are a little small but proximity to the ocean completely make up for it.

8/10

Excellent

23 Jan 2018

Gary

Trinco

Great beach, good pool, friendly staff with good restaurants nearby.

Partner

10/10

Exceptional

23 Jan 2018

Prithi

Amazing stay!

Loved this place - great service, friendly staff, amazing food and the scenery - wow. Wished we could have stayed longer here. Definitely planning on coming back!

Family

6/10

Pleasant

15 Jan 2018

Prashad

Consider other options for this price range

Three years ago this hotel was a very nice hotel. However the standard has the gradually declining. This is our third trip to TringoBlu and this will be the last one.
The service standards has significantly dropped. The rooms has deteriated. Rooms can be cleaner and the belconey was never cleaned during our four day stay
During checkin, they agreed for a $100 AU upgrade, but charged US$ and refused to fix the issue.

10/10

Exceptional

10 Jan 2018

Dan

Nice hotel on the beach

Just lady Jan 9. This is the place to stay for the beach, out of the way, and what I picture in my mind when I think of a tropical beach.

4/10

Poor

02 Jan 2018

Bryan

Poor check in.

Not as good as we had expected or experienced elsewhere.

Family

8/10

Excellent

29 Dec 2017

Verified traveler

The stay at the hotel was good. We are issue finding vegetarian food at the restaurant. Finding those choices would have made our stay more pleasant.

Family

4/10

Poor

20 Nov 2017

Verified traveler

Not a great experience. Mosquitoes in the room and nothing was done about apart from the hotel staff telling us to get a 'cream'.

10/10

Exceptional

18 Nov 2017

Abhi

Very nice hotel by the beach

Friendly attentive staff. Excellent facilities. Good food. Nice swimming pool.

10/10

Exceptional

24 Oct 2017

ZOE

We were upgraded on arrival to a beach view room which was great. The main areas are open plan all overlooking the beach which made for an enjoyable stay. You can easily move between the pool and beach as they are so close. The staff were very friendly and we would come back here to stay without a doubt.

Partner

8/10

Excellent

18 Oct 2017

stephan

Hotel on the beach with nice swimming pool.

The hotel was well located and had a nice view of the ocean. Staff were ok. Rathnathee was very helpful in check in and check out. Service was great at times as well as poor. Rooms need to be modernised as the furniture was old and everything kept breaking down as soon as you touched it. Breakfast and dinner buffet needs to be more value for money. Not many activities to do straight through the hotel as the staff were not sure what they offered.

8/10

Excellent

28 Sep 2017

paul

Good place to stay for a few days

Hotel was in a good location , rooms were clean and comfortable , we only ate breafast every day and had lunch once .

Only major downside was the wifi which was terrible the whole site

8/10

Excellent

02 Sep 2017

Iain

The best hotel in Trincomalee - right on the beach

The hotel is situated on a beautifully clean and pretty beach. The facilities are simple but clean and well maintained. The staff are particularly friendly and welcoming and made our stay extremely enjoyable. Diving is particularly good in Trincomalee and the on site staff are extremely good especially the snorkeling at Pigeon Island. Although not advertised they also arranged our jeep safari to see the elephant herds in the nearby national park which you should not miss.

Family

10/10

Exceptional

29 May 2017

Bianca

Comfortable and friendly hotel

Went to the hotel around 9.45pm and service is excellent and room service also very good.

10/10

Exceptional

26 May 2017

Conny

Well deserved beach holiday after Ancient Cities

Originally we only wanted a short break on our round the island trip. However, the hotel offered such a relaxing ambiance, amazing breakfast buffet and super friendly staff that we decided to scrap the remainder of our plan and stayed here instead!

8/10

Excellent

20 May 2017

Sarah

Relaxing place to stay

Beautiful beach and nice pool. As a family of 6 we enjoyed the pool most of all. It would be lovely if they had interconnecting rooms or rooms for families, but we managed to get two rooms side by side. The breakfast buffet was nice, kids had many things to choose from. We had been travelling a lot so we did decide to stay at the hotel and enjoy the beach and pool. One night we paid extra for the buffet. Not a great selection but enough. Buffet is quite expensive for what you get. The other night we ate at their cafe the crab and we enjoyed that more. Food is pricey here but so is everything unless you go into Trinco town and eat local. Staff are friendly and more than happy to help.
Overall it was a great mini break that the family needed.

Family

10/10

Exceptional

14 May 2017

Ann

relaxing place

Trinco Blu is a lovely well maintained resort. meals on site are a bit pricey but there's lots of locsl restaurants in walking distance

4/10

Poor

15 Mar 2017

Jinty

Disappointing Cinnamon Hotel.

Trinco Blu is one of the Cinnamon group of hotels. Having stayed at the Grand, Lakeside, Red and Wild, I had high expectations. Perhaps unreasonable expectations!
Positives: Perfect situation right on the beautiful Uppavelli Beach.
Beautiful swimming pool.
Engaging Staff, especially the guys at the pool and one of the maintenance men.
Comfortable bed.
Clean bed linens and towels replaced daily.
Constant hot water in the bathroom.

Negatives: The bedroom and bathroom presented as grubby, with rusting bits of metal around
the shower. Some tiles were cracked and dirty looking.
In the balcony the seating cushion was dirty and the table had bird
poo on it and it was still there after 13days.
While the staff at the bar were very pleasant, there were not enough
staff on shift. So, no barman around mid morning when we wanted a beer. Took
ages to get a pitcher of cocktails at the pre dinner time because the one barman
chose to serve five other orders before dealing with ours. Those five orders were
placed after ours but were easier. More staff....that could have been avoided!
Maintenance crashing and banging from 8.00am. Safe had a faulty keypad.

8/10

Excellent

04 Mar 2017

Chitra

Cleanliness in beach and surrounding areas.

Staff helpful and friendly. Although room rather small for two, the decor made it look spacious and the view of sea and pool was comforting. Had a daily walk on beach. However, beach need to be kept clean due to rubbish pile up and barking dogs running around. This is an important aspect especially for tourists. Need improvement.
Suggest serving local coffee in addition to Nescafé.

Family

10/10

Exceptional

31 Dec 2016

Verified traveler

excellent hotel by the beach

fantastic location ,good restaurents. pools and walks

8/10

Excellent

17 Sep 2016

Verified traveler

It was great for a quiet rest

Everything was fine. The Crab restaurant was a bit disappointing bearing in mind expectations raised by reviews

10/10

Exceptional

17 Sep 2016

Erin

Great beach, expensive amenities.

Trinco Blu is a beautiful hotel on an even more beautiful beach. The beach chalet room had direct access to the beach and was very spacious and clean. The staff were very accommodating and polite.

The food at Trinco Blu was overpriced and underwhelming, but the local area doesn't have much else to offer so there isn't much variety. The wifi is free but slow and spotty. The bed was spacious but very hard.

Partner

8/10

Excellent

14 Sep 2016

Verified traveler

Nice beach hotel

Stay at hotel pleasant. Staff was mostly helpful. Hotel right at the beach, with a nice clean beach. However a lot of dogs and crows around.
Traditional fishing right at the hotel beach (public beach) so a nice touch, but blocks part of the beach for an hour twice a day.

6/10

Pleasant

23 Jul 2016

ruth

Over priced

Very over priced! this is a three star hotel at a push very tired. Having said that it has a great location and staff.

Family

10/10

Exceptional

16 Jul 2016

N.J.

Worth every penny!

I shopped around a lot before getting this deal. They won't let me mention the rate but it was about the same rate as a hotel on Nilaveli beach but much, much better. Two years ago, we stayed in a hotel opposite pigeon island dive site and had numerous issues with cleanliness and a colony of insects came in to the room after dark which made for a restless night for my daughter. Trinco Blu had no bug problems. Though it's not on the famous Nilaveli beach, its location has other advantages. There are about half a dozen cafes and restaurants within 1 KM of the hotel, so we had dinner out both nights. It was so much cheaper than the hotel dinner buffet and the food was great (pls read reviews on TripAdvisor). The breakfast buffet at Trinco Blu was included in our room rate and was an exceptional value for money. The air conditioning was a plus. Typically, in many beach hotels in Sri Lanka, the air conditioning does not cool well but there was no such problem at Trinco Blu. Their pool is not the biggest but who needs a jumbo pool when the ocean is a few yards away.
Please note that online hotel rates fluctuate a great deal but you can get a great deal if you're patient and if you're traveling during the low season (May-September). I got a very good rate and this hotel was an excellent value for the money I paid.

10/10

Exceptional

16 Jun 2016

Verified traveler

Great place to relax

Loved our stay here. Highly recommend dining at the 'Crab' restaurant. Beautiful pool and beach and staff were very helpful and friendly.

8/10

Excellent

11 Jun 2016

Ashley

Value for money in s sea side location

Good hotel on the beach though not exclusive. All rooms have a view of the sea. Good facilities and choice of food. Easy check in/out.

8/10

Excellent

28 Apr 2016

Verified traveler

Solid beach hotel

Good value with the discounted rate. Comfortable room close to the beach with good pool and buffet facilities. Cocktails and crab restaurant not life changing and wifi was not the quickest. Overall good stay.

8/10

Excellent

26 Apr 2016

Cyril Nishantha somasingh

When we arrived to hotel we had to wait one and half hours to check in.( till 3:30 pm) rooms were not ready even though we booked earlier and call them same day morning.
In side the Shower cubical is smell bad. Room services is too late. Probably short staff.
Location is good

Family

8/10

Excellent

08 Apr 2016

George

Hotel amenities and closeness to private beach were the highlights of our family stay

Family

10/10

Exceptional

19 Oct 2015

Julian

Go for it

Good staff, good location, good food and good beach.

Partner

4/10

Poor

17 Oct 2015

Randolph

Very Over-Priced \"3-Star\" Hotel - Do NOT Recommend

VERY OVER-RATED hotel...when we checked in, the receptionist said that the Cinnamon group had purchased this \"5-Star\" hotel...REALLY...hardly 5-Star...The room was closer to 2-3 Star...very outdated, unfinished bathroom...had to have maintenance fix the drain, which took 45 minutes at 2100 hours, etc. I'd hardly recommend this hotel...ever...WAY OVER-PRICED!

Partner

8/10

Excellent

24 Aug 2015

Verified traveler

Very unspoilt nice beach. Nice unfussy hotel- slightly lacking in facilities. Rooms and bathrooms-could have been bigger/more generous. Very pleasant staff.

Family

10/10

Exceptional

05 Aug 2015

John

Laid back stay in paradise!

Fantastic relaxing stay right on a beautiful beach. Beach chalets the best option in our opinion.LaidThe staff were unfailingly friendly and helpful. The food was delicious and well presented. Water sport activities rather expensive compared to nearby options. Small lane leading to hotel gives more local options for local eating. Gaga offered good food for a cheaper alternative. Definitely recommend this hotel and hope to return.

Partner

8/10

Excellent

28 Jun 2015

Cloé

Good but not perfect

It was very Nice, a pleasant stay but One out Of the two rooms we had was not very clean. The rest was perfect and we enjoyed the place a lot !

Family

4/10

Poor

09 Jun 2015

Misha

Everything went wrong.\n

We checked into our room and discovered that neither the shower nor the fan worked. So we spent quite a bit of our first night getting both fixed. Then the next day there was a loud private party on the beach from 9 till 12:30 pm, which made it impossible to get a decent night's sleep. After we complained, they did turn the music down a few decibels, but by then it was too late for us to enjoy our stay anymore, especially since they had lied to us and told us the music would only last till eleven.

The buffet dinner was excellent the first night, and rather awful the second evening. No consistency in anything.

They did give us a free cocktail while we were waiting for the party to unwind so we could sleep (PS I always have ear-plugs on hand, but these wouldn't have worked with the loudness of the music blasting all over the property - the place just isn't big enough ) but that didn't keep me from vowing never to return.

You decide for yourself.

8/10

Excellent

29 May 2015

Dinesh

Awesome experience

A property on the ocean, what more can we ask for, awesome experience, we are coming again, nevertheless the rooms could have better, may be our expectations were high!!!

Family

10/10

Exceptional

06 May 2015

George

Great Hotel, shame about the noise!

This hotel is a perfect stylish mid- range/mid-sized resort. The architecture is very successful in providing that holiday feel, and so is the internal decoration. The staff is always around, ready to help you to relax comfortably.
Unfortunately the charm is broken every evening from around 6pm onwards when a small orchestra starts to play a medley of cheesy tunes. And quite loudly. And you can't escape it since all the rooms open to the grounds where the band plays. And it plays well after all the guests have left the restaurant. Which hardly makes sense.
This noise pollution is becoming more and more frequent in Sri Lanka. And this hotel follows the trend.
Following my complain the management swiftly relocated me in a chalet away from the main buildings after I explained to them this constant evening noise would spoil my stay and I would have to go and stay in an other hotel.

8/10

Excellent

02 May 2015

Verified traveler

Charming decor and architecture with great views

A very comfortable hotel with everything you need. The live music on the weekend was excellent.

8/10

Excellent

17 Mar 2015

Brian

Total relaxation!

Beautiful hotel in Trincomalee. The check in was seemless and staff were extremely helpful. Trinco has some of the best beaches in Sri Lanka and the sea did not dissapoint. The water was warm and ideal for swimming. The only downside was the lack of a fitness room. I have 2 teenages and they like working out before a swim in the sea.

Family