Lagrange Vacances Residence Cybele

France , French Alps
BRIDES LES BAINS - FRENCH ALPS, 73570 Brides-Les-Bains
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50 reviews shown

6/10

Pleasant

18 Jan 2026

tyrone

Check in was ok, slightly slow but ok

The TV aerial was damaged when we went into the room.

2/10

Poor

13 Jan 2026

albert

I am not used to paying for towels, sheets, pillow cover, making my own bed myself when moving in, and cleaning the room myself before moving out.

Self

8/10

Excellent

10 Jan 2026

David

clean room. A bit dated, but good quality for price. no sheets or bedding in booking but can hire, but just be aware as not very clear! great location. Parking was a bit of a challenge, but found on roadside up the road a bit.

Leisure Self

2/10

Poor

17 Feb 2025

billy

bad experience

Should have read the reviews before booking, I experienced most of the negative comments i read in the reviews including unfriendly and unhelpful staff ( rarely someone at reception even at advertised times), penny pinching and hidden costs ( had to pay for sheets and pillow cases and buy our own toilet roll) no parking, an advertised pool that shut at at 6pm, a broken Jacuzzi.

Friends_and_family Family

6/10

Pleasant

18 Mar 2024

Mathew

Linen not included had to pay extra, had to leave a large deposit. Reception barely open, and contact number never answered or responded.
Property not very clean on arrival, but for the price the property was pretty good. Pool opening times not convenient for use in conjunction with skiing!

Leisure Friends

4/10

Poor

18 Mar 2024

Bernard

Appt needed sweeping on arrival. Severe black mold on bathroom tiles - They might notice that I eradicated it for them before leaving. Instructed to download and print the pre-filled check-in form I duly did so - they didn't want it. They wanted the same info (except emergency contact) on a different check in form on arrival. No mention anywhere that towels and bed sheets are charged extra - they didn't even ask if I wanted them on my arrival. Reception hours are completely different from those published via Expedia so they were closed when I returned to ask about sheets. Ski locker didn't open with door key (as they are meant to) - no solution offered just a shrug from reception. Public areas are not effectively cleaned. One of two lifts broken on arrival - fixed but broken again by end of week. No onsite staff to deal with late-night rowdy residents. Generally a very badly managed accommodation which could be so good with some actual effort. I won't be returning.

Leisure Self

6/10

Pleasant

01 Mar 2020

Charles

Very basic accommodation. No actual bed in the apartment only sofa beds which are not real beds or as comfortable. No toilet paper, no towels or sheets unless you pay extra or bring your own. Also you have to clean the apartment or lose your large deposit. No reception apart from limited hours. Reception staff are pleasant. Also limited parking. Would not return to this residence as I like sleeping in a proper bed.

Leisure Family

2/10

Poor

23 Jul 2019

Verified traveler

Horrid

We thought this place had hotel facilities but it was more a self catering back packers. For 350 pounds we were “treated” to bunk beds with uncomfortable foam mattresses, had to ask for bedding! No duvet just sheets provided. Pillows in the room were old and stained and lumpy and to add insult to injury we had to pay an additional 200 pounds holding deposit and had to make sure the grotty room was in tip top shape before we left. (We pray we get this back) The pool was closed and on site restaurant never open. Very disappointed....

Partner

8/10

Excellent

04 Jan 2019

Eileen

Clean with good location

Great location. Clean rooms with kitchen and private bath. Quick walk to shuttle and not too bad of a walk to gondola.
Please note that reception closes between 2 and 5. Sheets, towels, remote, WiFi extra, Daybed a bit uncomfortable but overall very happy with our stay.

Friends

10/10

Exceptional

15 Mar 2017

Ricardo

Very confortable accommodation for a cheap price

Very nice stay at cybelles the room was very confortable with lots of space and was in a very good condition. And I would like to say thank for the staff that was always very helpful.

Partner

8/10

Excellent

07 Mar 2017

Julia

Residence Cybele, Brides-les-Bains

We were expecting a separate bedroom but as we were only 3 & all family, it was fine. The room was clean with everything you needed to do basic self catering.
The cable car to Meribel was a few mins walk away but there was a free shuttle bus, if you wanted.
Bonus was that we could buy fresh bread every morning in the lobby, which was great.
The only down side was the state of the swimming pool changing rooms, the floors were dirty & didn't want us to go, although once into the swimming pool area, it was fine - take flip flops.
There's a little Spar down the road & plenty of bars & restaurants in the area.

8/10

Excellent

04 Feb 2017

Roy

Ski trip

Very very good value! Highly recommend. Lovely little village only a 5 minute walk to the gondola that takes you to the main lifts.

6/10

Pleasant

03 Jan 2017

robert

Good size but dusty and broken fixtures

Apartment was very big. We had a 1 bedroom with alcove. It stated it slept 8, which it could do but there was only one toilet so not sure how comfortable it would be for 8. There were 4 of us. The apartment was effectively 2 bedrooms - 1 of them having no windows so they did not advertise as 2.
Apartment was very dusty and had many many cobwebs. There were a couple of broken lights and both showers were broken. We complained within 24 hours of arrival. The day later we had to remind them and then they sent someone. He fixed one shower and then used gaffer tape to fix the other!! The lights were not fixed and they did not apologise for the poor cleaning or even help to clean. We did this ourselves.

Family

6/10

Pleasant

29 Mar 2016

Christopher

OK for a couple of days.

The Hotel is pretty dated. The shower and bed were broken. You need a car really as it's on the edge of town. You have to pay for WiFi and the TV!
Cheap and OK for a few days.

8/10

Excellent

09 Feb 2016

Matty

Great budget accomodation with no frills.

Great place to stay if you are on a budget. Its convenient to the shops, restaurants and ski lift. Accomodation is cheap and basic, but has all the things you need if you are skiing all day. Reception times are odd, but they are really helpful. One area to be improved is the reception toliets. Not good. We have been on 2 occasions and are planning to go back next year. Its a fairly quiet place, although it really depends on who you have next door.

6/10

Pleasant

11 May 2014

Verified traveler

Good accommodation, interesting town

Easy to find, helpful staff, garage parking. reasonable price for level of comfort and area. Would have preferred washing machine to a dishwasher though.

8/10

Excellent

28 Apr 2014

Verified traveler

Good value standard ski accommodation

Second stay at residence after about 7 years. Staff were efficient and courteous. I knew about charges for parking, linen and TV, and no WiFi for rooms. This is not a conventional hotel, it is standard skiing self-catering accommodation, so take your own sheets, towels, pillow cases and pillows (as the pillows provided are square) if you do not wish to pay the extra charge. Cleaning equipment is provided, but you will need sponges, detergent and dishwasher tablets. If using lift to Merribel, pay for boot locker and ski storage for an easy life.

8/10

Excellent

30 Jan 2014

Verified traveler

Good hotel for the price

Hotel was well priced and free shuttle to the gondola to the Meribel. Great place for ski trip

Family

10/10

Exceptional

19 Jan 2014

Toby

Fantastic Price and perfect to get to meribel!

Considering the room was so cheap for 1 weeks stay skiing I really didn't expect much when arriving, but the rooms are very nice and clean with excellent cooking facilities. Perfect for skiing. The free shuttle service to the ski lift is ideal and the lift takes around 25 mins to arrive at meribel. Well worth the journey considering price differences. Only downsides are only bunk beds and sofa beds in bedroom, and that it is very daunting with the charge list, i.e room cleaning, or breakages. But if you are prepared to take your own sheets and clean the room you cannot fault this hotel was very comfy. Would stay again!

8/10

Excellent

13 Jan 2014

Phil

Very pleasantly surprised

We stayed at Residence Cybele, Brides Le Bains, for five nights on a budget ski trip from the UK. Owing to flight arrival times, we arrived in the middle of the night. I had contacted the staff before arrival and the reception team were very helpful and efficient. They left the apartment keys in an overnight security box for collection. The apartment was well kept and clean, with all the required facilities. Bedding and towels were provided for our booking which was helpful. We had a hire car, so parking inside the multi storey car park at a cost 12Euro for the five days made sense. Worth it. We drove to the slopes each day (approx 20 mins to La Tania) and did not use the ski 'bubble' form the centre of the town, about ten mins walk away. We did not use any of the hotel facilities. Staff (Melissa) were attentive, helpful and friendly. Overall, a good experience.

Family

8/10

Excellent

18 Mar 2013

Verified traveler

Good hotel, but lots of extra charges

No wifi in the rooms. A lot of extra charges, wifi, parking, towels, bed linen etc. You are supposed to get a free sauna session per room per week, but that is only until 16 o'clock when everyone is still on the ski slopes. Otherwise, it costs 8 EURO per session and is only open until 18.45. Room and kitchen were good though, no complaints, except for some prefer double beds, rather than 4 singles.

6/10

Pleasant

03 Mar 2013

Eric

Decent Apartment - Nice location

Slightly surprised by the lack of a double, or even even a twin Bed - the Sofa bed made up into two separate beds at different levels (and with blankets sadly, not a quilt)!

Apart from that the Hotel was fine. The Staff were helpful, and the baker setting up stall in the reception every mornign is a really nice feature. The gondola to Meribel is close enough to walk, although there is free shuttle run by the Hotel

Watch the extras - parking+, sheets+, towels+, cleaning+, sauna+ - at least teh swimming pool was included, and great for the smaller person!

Eating in Bride-Les-Bains is OK - there are probably 4-6 decent restaurants, so OK for a week, and some are even open at 6pm! (This is France ;-)...).

2/10

Poor

29 Jan 2013

Len

Terrible place. Not recommending.

They change you for everything. Bed set, towels, cleaning at the end of your stay and French taxes will cost you extra money. But this people provide you with terrible service if at all. Right from our arrival the old lady at the front gave us her bad attitude. She said the bed set is not included in the price and charge us for three sets of bed sheets, pillow cases and towels 50.00 Euro ($67.00). No daily cleaning or bed set and towels changes during our entire stay. During our check out same lady with the same terrible attitude told as to bring bed sheets and towels downstairs at the front desk. Then she went up to check our room. When she came back she said that we didn’t clean our room and to clean the room it will cost us 55.00 Euro. I was asking politely why we should pay extra money besides we pay through Hotel.com but she covers her ears and ran to the back room screaming that she’ll charge my credit card. With no success get reason answer we were leaving the lobby when she came out and showed us middle finger. Then she called taxi agency and was trying to cancel our taxi reservation she previously made. I would rate this place as terrible I ever been. I’m not recommending this place to anyone.

8/10

Excellent

03 Jan 2013

ScottishFamily

Does exactly the job for a family ski holiday

We stayed here over Xmas on a family ski holiday . The residence was ideal, great door to door free service to the gondola and back each day ( which only takes 5 mins). The 20 min ride up and down to Meribel was no hassle, and until the last day (29th December) we didn't stand in a lift queue once.
Brides itself is a nice little town, reasonably priced restaurants and if you have a hire car, only 10 mins to a hyper market to stock up on food.
We would definitely do this again - all the ski advantages of the Three Valleys without the cost

6/10

Pleasant

19 Mar 2025

Jonathan

Hygiène,
pas top

Self

8/10

Excellent

23 Mar 2022

Catherine

Correct et abordable mais vue décevante

Studio pour 4 tout a fait correct et propre même si pas très moderne, par contre être au 1er avec vue sur le parking pas terrible et pas rassurant pour la sécurité.

Self

8/10

Excellent

28 Oct 2019

Verified traveler

facilité de réservation online. très difficile d'avoir l'établissement au téléphone directement

Business

2/10

Poor

10 Jun 2019

Verified traveler

Attention si besoin d'annulation(cas force majeure

Le jour du départ ma femme a du aller aux urgences et être hospitalisée. ( durée 15 jours )
J'ai demandé, par la force des choses une annulation gratuite ou pour le moins à 50%, en fournissant bien sûr,le bulletin d'hospitalisation pour pièce justificative.
Strictement aucun geste humain de compréhension ni de compassion de la part de Hotels.com et de la part de Lagrange, devant un cas de force majeure. Aucun remboursement.
Comment voulez-vous ne pas être grandement déçu?

Partner

2/10

Poor

28 Feb 2019

Verified traveler

Un établissement en état d insalubrité....piscine bain à bulle moisi logement sale et qui tombe en ruine....pas de chauffage..manque plein de vaisselle micro onde rouille..vue affreuse...

Leisure Family

8/10

Excellent

16 Feb 2019

Verified traveler

Cybele

Affordable apartment in 'comute' Village Brides les Baines with shuttle ski lift to ski area Meribel. The Village got everything one need with shops and restaurants. The pool and sauna (closed) was however not very fresh.

Family

4/10

Poor

27 Jan 2019

Verified traveler

Draps payant. Literie de très mauvaise qualité.
Lave vaisselle en panne pendant 4 jours

Leisure Self

6/10

Pleasant

10 Jan 2019

Verified traveler

Unterkunft ist abgenutzt, man darf keine hohen Ansprüche haben.

Leisure Friends

2/10

Poor

04 Jan 2019

Samira

Etablissement médiocre

Arrivée à 18h15 à Brides les Bains, nous avons étaient accueilli par la réceptionniste de l'établissement qui nous a remis les clefs de l'appartement, s'en suivront les questions réponses suivantes :
Q:\"disposez vous de places de parking ?\"
R:\"j'en ai plus, on m'a dévalisé\"
Q:\"comment on accède au sauna ?\"
R:\"il ne marche pas, vous voulez la tv ?\"
Nous avons donc pris la télévision en option, laquelle nous a été apportée mais avec une télécommande qui ne fonctionnait pas. Inutile de préciser que le téléviseur ne disposait pas de bouton en façade pour diminuer le son ou changer les programmes. L'accueil étant ouvert que durant 2h en soirée, nous avons du attendre le lendemain pour réclamer une télécommande. La personne à la réception nous a promis qu'elle nous en apporterait une directement à l'appartement, cependant, celle-ci ne nous l'a jamais apporté...
Dommage! Je ne recommande pas cet établissement, je vous avoue que ne comprends pas même pourquoi cet établissement est proposé sur un site aussi sérieux qu' Hotel.com...
(dernier point : pas de lit double, lits superposés uniquement + banquette avec tiroir très peu confortables).

Partner

2/10

Poor

29 Jan 2018

marcel

Arnaque, Piscines, SPA et ascenseur = H.S !

Annonce mensongère tout simplement. Nous étions 5 familles de 4, avec 2 appartements de 8 et 1 de 4, nous avons choisi cette résidence pour le spa et la piscine que nous apprenons être HORS SERVICE depuis le début de la saison et ne fonctionneront pas avant le mois de Mars. Un des 2 ascenseurs également HORS SERVICE. J'ai une réclamation en cours depuis le 15 janvier...

Family

8/10

Excellent

22 Jan 2018

marie-pierre

confortable et pratique

toujours 1 tres bon acceuil.parking souterrain (payant) tres apprecié.appartement confortable avec tout a disposition pour cuisiner.literie confortable (y compris lits gigognes ).bien situé pour aller au télécabines pour meribel.il manque simplement des couvercles pour les casseroles.l'espace detente -spa est fermé pour travaux.le wifi est payant;ca ne va pas avec le standing de la résidence...

Family

10/10

Exceptional

31 Dec 2017

Deconinck

Bon sejour;-)

Nous avons passé un tres bon s jour, tres bien situé, apt propre bonne accueille par contre les service proposé fitness piscine hors service ! Fermé tt l annee et restaurant aussi mais d autre proximité, vente de pains et viennoiserie le matin sont aprecier !
On aprecie l acces tres accessible aux pistes en voiture ou telecabine

Family

4/10

Poor

02 Jan 2017

Alizée

Hôtel bien placé mais avis mitigé

etablissement simple à trouver, bon accueil, TV comprise dans la location, draps et linge de bain également.
Les lits ne sont pas très confortables, le logement un peu poussiéreux avec des finissions très légères, pas de peinture aux murs....
+ de l'établissement : le billard et le boulanger qui vient tous les matins dans l'établissement
- de l'établissement : très mal insonorisé + voisins très bruyants (clientèle étrangère forte), piscine sale et vieille (aucun plaisir à s'y baigner)? Il faut payer le parking couvert.
Les chambres ne sont pas très chères mais la qualité n'est pas trop au RDV, un établissement correct mais sans +. la cuisine est correcte la sdb aussi

Partner

2/10

Poor

06 Aug 2016

herve

Vetuste

Logement avec une seule ouverture! Chambres donc sans fenêtre ni aération. Salle de bain de meme!

Family

4/10

Poor

07 Apr 2016

CLAUDE

non recommandé

Résidence vieillissante n'est pas du niveau 3 étoiles .
Hall d’entrée-reception avec des canapés effondrés et des toilettes hors services.
Les studios de taille correcte MAIS il faut régler un supplément pour avoir la TV ET PAYER POUR AVOIR UN ACCES wifi !
Le centre piscine /jacuzi propre mais sinistre et à rajeunir sérieusement.
De plus résidence trop éloignée du télécabine pour Meribel.

Partner

6/10

Pleasant

06 Apr 2016

rodot

c'est bien pour un séjour entre copain dommage que toutes les toilettes accueil sont hors service et fermée

Family

6/10

Pleasant

24 Mar 2016

Morgane

Résidence proche des télécabines et des commerçants mais Brides les bains est une ville peu animée pour les jeunes. Sur Expedia, les photos de la résidence et des prestations ne sont pas en adéquation: pas de salle de sport disponible et un jacuzzi médiocre (tous les jets ne fonctionnaient pas) et des horaires inadaptées pour les touristes de sport d'hiver. Dans l'ensemble bon rapport qualité prix.

6/10

Pleasant

03 Feb 2016

marie-pierre

Résidence vieillissante

Appartement sympa,literie bonne.
Ménage incomplet.et odeur tenace de fondue.mauvaise odeur d'égouts dans les 2 salles de bains et WC...
Espace piscine-spa vétuste,sale. caisers cassés,jacuzzi fonctionne partiellement (1 buse sur les 2 donc 2 personnes ont des bulles et c'est tout!).
Personnel de la réception agréable et disponible.

Family

8/10

Excellent

05 Jan 2016

Sebastien

Ne pas prendre de place de parking

Tout est bien sauf la gérance du parking. Vous payez, vous arrivez à votre place et elle est prise, donc vous vous garez sur une autre place (dixit réceptionniste) et le lendemain vous avez sur votre pare brise un mot très violent de la personne à qui vs avez pris la place. Bref il vaut mieux garer sa voiture à l extérieur. De plus payer le garage ne sert à rien, vu que j ai trouvé le garage ouvert pratiquement toute la semaine.

Family

8/10

Excellent

28 Apr 2015

Lyne

Bon séjour

Accueil très sympathique, employés très aimables et serviables. Seul bémol, la cafetière et de la vaisselle étaient mal lavées.

Family

8/10

Excellent

07 Apr 2015

Pascal

rando

bon séjour bon accueil

Family

4/10

Poor

26 Jan 2015

Dominique

Très cher pour le service rendu

Residence de vacance plus qu'un appart'hotel.
Télé et internet payant!
Drap donné à la réception afin de faire soit même son lit.
Horaire de la réception très restreint.
Pour couronner le tout, piscine indisponible durant mon séjour (j'avais réservé cet appart'hotel pour ce service).

2/10

Poor

17 Jan 2015

nadine

aucun respect des regles commerciales et du client

Aucune reconnaissance client à l'accueil - non respect de la législation, exigent qu'on donne n° de carte et crypto par téléphone, sans confirmer cette demande par mail, si on arrive hors horaires de réception - que 3 heures après midi - si on ne le donne pas par téléphone à n'importe qui, malgré que tout soit déjà débité par Hôtels .com, nous laissent aller dormir ailleurs et ne respectent pas la réservation faite.

8/10

Excellent

13 Mar 2014

Verified traveler

Bains à bulles en panne. Vestiaire et casiers piscine peu entretenus. Le reste est très bien.

6/10

Pleasant

03 Feb 2014

Christine

Emplacement exceptionnel

Malgré le fait que le nettoyage des lieus soit confié aux résidents précédents et que le nettoyage des lieux ne soit pas confié a des professsionnels, nous avons passé un bon séjour a Brides-les-bains .

Family

8/10

Excellent

27 Jan 2014

luigi

Joli hotel, bien placé

L hotel est bien situé avec une navette gratuite qui vous amènent au télécabine de l olympe.
Petit bémol le tarif des options, la télévision a 15euro pour 2 jours.