GH Universal Hotel Bandung

Indonesia , Bandung
BANDUNG, Jalan Doktor Setiabudhi, 376
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20 reviews shown

10/10

Exceptional

16 Dec 2024

Majid

One of my favor Hotel I stayed in Indonesia.

Leisure Family

10/10

Exceptional

07 May 2019

Jason

Beautiful Building

Absolutely beautiful building. The staff was great and the rooms were nice.

Partner

10/10

Exceptional

03 Nov 2018

Zeeshan

Had wonderful Experience at GH Universal. The staff were really supportive and helpful. Specially the reception staff Usef who did great job arranging B.day event for us and Syaiful who did wonderful job in helping with food arrangements.
It was a memorable moment staying there and would highly recommend it for everyone.

8/10

Excellent

02 May 2017

Verified traveler

5 Star but in actual 3 star

This 5 star hotel is based on its decorations. Building is old, room is small and the shower warm water runs out pretty quickly. I rate the room 3-stars.

Partner

6/10

Pleasant

03 Dec 2016

Gloria Swee Ting

Unique design yet poorly maintained

Unique designed hotel, however was poorly maintained.
The pool was dirty with dead flies with stained at the corner and bottom of the pool.
Room floor and toilet were dusty and sofa were stained with discoloration.
However we got to upgrade to deluxe queen sized beds room for free on our last days as they were doing maintained on the level we were staying, the conditions for the deluxe room were so much better. Guess you get what you paid for.
Lastly, majority of the staffs were not versed with English, except the ones at the receptions.
Locations were inconvenience from Bandung city too.
Expected more from the hotel with the prices and good reviews online.

Family

4/10

Poor

18 Oct 2016

thanh

Not a 4 or 5 star hotel. More like a 2 star hotel

BAD:

I totally regret booking this stay here for 5 days. My friend was having her wedding at the Hotel and thought it would be convenient to stay there. Boy... do I regret this. First off, when arrived, the AC took nearly 12 hours to get cool. We initially thought the AC unit was broken, so the hotel staff was kind and accommodating to switch our rooms. Ok, fine. that was nice. The next room basically has the same issue. We did not want to bother changing rooms, so the first night, we slept in a hot and humid room while waiting for the AC to work. Quite uncomfortable esp traveling for more than 30 hours to get there.

The condition was the hotel on the outside appears beautiful and well made. Great for pictures. The rooms however is a different story. Wall paper was peeling, the shower and bathroom is gross. There is a smell of mold and mildew, and it is apparent that the showers are not cleaned with cleaning solution. There's black mildew everywhere and the shower water ran cold after about 10 minutes. People smoked where ever they pleased and you can smell it even in the non smoking areas, and you can hear kids running and pounding on the walls in the mornings. Walls made very thin, you hear everything.

Hotel location was poor. Nothing to do and no sidewalks to walk on, but typical of indo.

GOOD: Staff was very friendly and attentive, breakfast was decent and had a lot of variety. If you came down for breakfast around 9, the food would be cold.

Family

10/10

Exceptional

15 Oct 2016

Andrew

MAGNIFICENT EXPERIENCE

Pleasant assigned room. Facilities were excellent

Family

8/10

Excellent

16 Sep 2016

Fransiskus Benni

Unique European hotel in Bandung

Friendly staffs, clean room, great swimming pool, relatively affordable price. Romantic dinner restaurant / cafe

Partner

8/10

Excellent

03 Jul 2016

Christina

Lovely

Comfortable, good ambience & service. My family love this hotel also my pet, he's happy

Family

8/10

Excellent

10 Dec 2015

Arielle

Generally okay

The room is generally clean. Great service and good command of English from the staff. Only issue we met was the room's air conditioning that was not strong or cool enough. The weather outside is much cooler. Breakfast was not too bad except for the condiments that were not fresh.

Partner

8/10

Excellent

12 Aug 2015

Teresa

Excellent service, very comfortable bed. Not much recreation though.

Partner

4/10

Poor

04 Jan 2015

Verified traveler

Good Customer service but not worth of money

Room is very small for that price. Over priced for that kind of room. The breakfast is really ordinary and far from city center. But the customer service is really good.they come to each guest to get their hotel review. And they apologize for the inconvenience and gave us a good pastry from their kitchen. But the interior&exterior design is really pretty.

Family

8/10

Excellent

26 May 2021

JIN IE

여성분들의 환상을 가지게 만드는 호텔 사진은 정말 잘나와요

멋진 호텔입니다.
직원들도 친절해요.
한가지 아쉬운점은 레스토랑에서 저녁을 먹었는데 뭔가 아쉬운 맛입니다.
조식은 바로 만들어주는 쥬스는 괜찮았는데 다른 음식들 역시 부족한 맛을 느꼈어요...

Friends_and_family Family

8/10

Excellent

10 Jun 2019

SUSANA

Keselurahan hotel standar

Dekorasi hotel bagus kayak gaya eropa, agak berisik suara anjing,pelayanan lumayan, kebersihan standar,cocok buat keluarga dan bisnis

Family

10/10

Exceptional

05 May 2019

Verified traveler

最高です。

大変良いホテルです。インドネシアらしさはありませんがバンドゥンという観光地では問題ないと思います。シティービューの部屋でしたが景色も良く最高の気分でした。ガーデンビューの予約でしたが部屋に着いたらシティービューでした。が、景色が良かったのでそのままで滞在しました。

Partner

6/10

Pleasant

17 Aug 2017

Naoto

Good memories were made.

Atmosphere of bar on 5th floor, landscape is the best. Breakfast was very delicious.

10/10

Exceptional

15 Jul 2016

Ade

Keren banget, nyaman bersih dan pelayanan sangat ramah

4/10

Poor

19 Aug 2015

oldman

リゾートホテルだけど．．．

贅沢に慣れた日本人の感覚からすると、リゾートホテルとしては貧弱な印象。外観はゴシック調で素敵な印象だけれど、造りはチープ。
デラックスルームでも部屋にバスタブはないし、主要街道から近いために深夜まで車やバイクの騒音でうるさい。
フレンチ・イタリアンレストランのメニューも貧弱で、定番料理（フレンチオニオンスープ、エスカルゴ）が売り切れと聞いて驚いた。

Partner

2/10

Poor

10 Aug 2015

Adi

Dont judge the book from its cover!

Outside exterior was good and nice. But inside the room was ridiculous for such stars hotel.
Aircon wasn't work properly, water leaking out from the Aircon, room was too small and not sound proof. You absolutely can hear kids and or people walk in the alley.

8/10

Excellent

25 Jun 2015

Wiwiet

suasana vintage bikin kami suka

Suka banget sama suasana dlm kamar dan luar kamarnya, desain kamar dan bangunan luar yg sgt vintage membuat kami sekeluarga seakan2 berada di suasana Eropa yg sangat klasik. Kamar dan kamar mandi bersih tapi bagian taman dekat kolam renang yg ada tanaman dan kursi2nya kurang terawat, alangkah lbh indah kalo dibersihkan dan dirawat stp harinya.

Family