Name: Radisson Blu Udaipur Palace Resort & Spa
Address: Near Fateh Sagar Lake, Ambamata, Udaipur, 313001, IN

8/10

Excellent

03 Jul 2026

bhomiknarendra

I had a wonderful stay at Radisson Blu Udaipur. The room was very clean, well-maintained, and comfortable, which made the experience even better.
The staff were polite, helpful, and always ready to assist with a smile. Their warm hospitality made the stay feel pleasant and smooth.
The breakfast was excellent with a good variety of fresh and tasty options. Overall, it was a very enjoyable stay, and I would happily recommend the resort to others.

Family

2/10

Poor

29 Jun 2026

Pramod

Rooms were not clean and bathroom had mold.

Family_with_children

10/10

Exceptional

03 Apr 2026

Mit Hasmukhbhai

Absolutely loved this hotel! The property is stunning, the breakfast is hands-down the best, and the overall experience was amazing. Highly recommended!\"

Family_with_children

10/10

Exceptional

25 Mar 2026

Meet

Staff is not friendly

Friends

10/10

Exceptional

23 Mar 2026

Gagan

Amazing place

Family_with_children

8/10

Excellent

03 Mar 2026

Aakash

Amazing property with friendly and very attentive staff. Has an amazing view from their rooftop restaurant not to mention the food, highly recommend this laal mass.

Family

6/10

Pleasant

03 Mar 2026

Michael

When you arrive the hotel front / reception is very impressive.
The rooms are a little tired and need updating.
The fridge in the room ( Room 2205 )doesn’t get cold.

The tables in the breakfast/dining area need cleaning properly with soapy water / detergent - instead the staff just seem brush any remains/crumbs from the previous diners onto the floor.

Also the prices in the bar/restaurant are quite high meaning that very few people use it to dine or for alcohol - surely it would be better to reduce the prices and get more people through the door - it’s simple economics.

Self

2/10

Poor

26 Jan 2026

Jatin

Evrything was bad... this is for wedding guest only.. please don't book if you are on vacation ... they will not let you rest and will give you complementary wedding music whole night....

Leisure Family

10/10

Exceptional

20 Jan 2026

Sameer

freshly cooked hot meal

Leisure Family

2/10

Poor

16 Jan 2026

Sapidah

Unsanitary rooms and poor service. Our room had visible mold, dirty bathroom surfaces, water damage, and clear signs of long-term wear. We were moved, but the same issues remained, showing this was not isolated.

Service and accountability were lacking—concerns were not handled with urgency, and management offered only repeated room changes instead of real fixes. We were forced to check out early and relocate at our own expense.

This is not about preference; it’s about cleanliness, maintenance, and responsibility. For a hotel at this price point, this was unacceptable.

Leisure Family

10/10

Exceptional

15 Jan 2026

Rahul

Excellent

8/10

Excellent

29 Dec 2025

Susan

Staff was very helpful. Location close to the lake.

Leisure Self

2/10

Poor

25 Dec 2025

Rachit

Staff

8/10

Excellent

23 Dec 2025

Paras

Good proprty but the staff was a little less knowledgeable

8/10

Excellent

22 Dec 2025

Hardik

Excellent resort. Perfect place for couple. Very good hospitality.

Leisure Partner

4/10

Poor

16 Dec 2025

Pranav

hotel is good, room service is very poor

Leisure Family_with_children

2/10

Poor

25 Nov 2025

CHARANPREET

I had a reservation for 2 nights , room that I was given , was dirty and infested with roaches, after complaining they moved me to another room which looked better , but it was next to a wedding and the music played till 2 am at night and I really couldn’t sleep, ended up checking out after one night , will not recommend this property at all .

Leisure Friends

10/10

Exceptional

14 Nov 2025

Gurpreet

Check in was fast, customer service top notch.

6/10

Pleasant

04 Nov 2025

Vipin

The resort had potential, but my stay was disappointing due to several issues. The WiFi connection was unreliable, constantly cutting in and out, and my room key stopped working almost every day, which was frustrating. Additionally, there was only one hand towel provided, and the overall room amenities were below expectations. Unfortunately, I did not find the experience up to standard.

Leisure Family

2/10

Poor

05 Oct 2025

Aditya

We booked Radisson Blu for a night and the stay was terrible. First of all they made us wait for more than 15mins for check-in and even at 245pm were saying room is not ready and no time commitment when it will be ready. Post that they assigned a room which was decaying and instead of a supposed lake view had view of garbage. Bad experience

Friends_and_family Family

8/10

Excellent

20 Aug 2025

priyank

It was a memorable and pleasant stay.

Leisure Family_with_children

6/10

Pleasant

29 Jul 2025

Keertika

We initially thought in premise bicycles are complementary as advertised on site but it was not that was little disappointing

Leisure Partner

4/10

Poor

01 Jul 2025

Anurag

The entire hotel was super crowded due to a marriage event being hosted. Multiple areas were inaccessible due to the event. The event also blocked the other guests cars.
The front desk was rude on the checkin and we had to wait for a day to get adjacent rooms. The issue resolved only after talking to the duty manager. Duty manager was understanding and helped resolve. There were trash cans right opposite our rooms.

Overall, it ruined 1 day of our 3 day trip. Breakfast and the dining staff was good.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

Ashima

Property is at perfect location. Staff was very helpful. Breakfast was perfect they had many options.

Leisure Friends

8/10

Excellent

11 Apr 2025

Dipak

Excellent hotel facing lake with weddings taking place. Rather expensive with perhaps better options nearby.

Leisure Family

6/10

Pleasant

31 Mar 2025

Mrunali

Property was really good. Clean and maintained. Turn off of our stay was the bathroom condition. It stinked when water flowed into sink also faced problem with exhaust. Service was late.

Partner

4/10

Poor

30 Mar 2025

Lucky

It ok but don’t take a room in b 1 and 2

6/10

Pleasant

17 Mar 2025

VIJAYALAKSHMI

Disappointed travelers

I was disappointed to see that the maintenance of the property was not good, the taps did not work, the wash room was dirty and the room service was pathetic

Partner

4/10

Poor

12 Mar 2025

Sahil

First the good things: staff was prompt and humble, evening cultural hi-tea set up was entertaining.

But won't repeat this hotel for below things:

1. Most inconvenient hotel for tourists: they don't allow autos inside the hotel and don't have any shuttle to take you from the main gate to hotel lobby. So you have to walk up the hill to the lobby. In city like Udaipur where half of the attractions are not reachable by car and autos are the only option to roam around. It was so frustrating especially fory mom who can't walk much.

2. Uncleaned bathrooms: on the outside hotel looks presitine, but bathroom were terrible. It felt like we are residing in a 1-2 star hotel

Leisure Family

2/10

Poor

26 Feb 2025

Milliessa

Rooms are not Updated. Iron had mold on it and shower knobs fell out and no one fixed it. The manager of this property isn't a nice person even though we've booked 6 rooms at about $500 USD a night they didn't care about us not having hot water to shower or even a shower knob. Do NOT stay here. I've never been treated like this before. The overall staff is friendly but Management team is horrible and treat their staff bad.

Business_and_leisure Family

2/10

Poor

25 Feb 2025

Daxa

Amazing property but room smells and bad service

Wow from outside but soon as you enter in property drama start.Staff look overtired and customer service don’t have enough staff.View from our first room window wad waste land and whole window seal covered with pigeons poo .All night people from wedding reception making loud noises so not sleep well.Amazing property and nice touch that they do evening coffee and tea with cultural activities.We were looking forward to stay at this property and enjoy but they have ruined our holiday.Upstairs restaurant has fantastic view but food and service is not good and we probably had worse breakfast in our 2 months holiday.We stayed in deoghar in 3 /4 star hotel and there breakfast,restaurant food was amazing and service is like 10 star .When you choose to stay in this kind of hotel you have high expectations and Radisson are failing every time,in last 2 months we probably stayed 10 Radisson property and they are not doing well but this hotel is the worst experience we had .

Partner

8/10

Excellent

17 Feb 2025

Aniket

Everything was perfect at the property except the noise after hours (after 11 pm). Wedding guests were allowed to make noise to a degree where we couldn't fall asleep until 4 am. This is completely unacceptable and unfair to other guests at property. The walls are thin and we could also hear guests talking loud at midnight 4 rooms away from us. We had to let them know to keep the noise low. Didn't expect this paying top $ for the stay.

I would have definitely given a 5 star rating otherwise.

Leisure Family_with_children

4/10

Poor

17 Feb 2025

Maharshi

At first we thought it would be a great experience as the check-in procedure was smooth, property condition was excellent but then the entire stay was horrible for us. Specially the service part, we asked the roll away bed to be placed in one of the room which took them 4 hours to provide. We called numerous time for the same but at the end we have to asked one of the floor man from the floor for assistance to install the roll away bed and hygiene procedure what we saw at swimming pool area is very unsafe and completely unacceptable. We were party of 14 people who used the pool and after that went to our rooms, and we saw them folding the same used towel and kept it there to be use again for new guest. We have recorded the person folding the same towel and showed them and complaint to manager upon check out but they did not believed us and did not took any actions. I would never stay here again and will definitely reach out to corporate about the same.

Leisure Family_with_children

10/10

Exceptional

10 Feb 2025

Dilpreet

Location is great. Beautiful property with Fateh sagar lake view. Offers luxury stay , breakfast buffet was great.

Leisure Family

2/10

Poor

21 Jan 2025

jaspal singh

It was the worst property I ever stayed.Don’t go by name , all staff is local .
Washroom was horrible, showers knobs were broken and flush was broken
Have to call housekeeper for everything, as hair drier was not working, no body lotion and shower gel in toilet.Inexperienced staff, no bell boys to carry your baggage.

Partner

6/10

Pleasant

21 Jan 2025

Rajendra

I liked only the entrance of the resort. The rooms were not worth the price I paid. The staff was good.

Leisure Family

10/10

Exceptional

17 Jan 2025

Dipashree

Beautiful property on the lake with stunning views. Very relaxing and peaceful. The ambiance was great

Leisure Family

4/10

Poor

16 Jan 2025

Tariq

The rooms were not maintained well

Leisure Family

2/10

Poor

05 Jan 2025

Shreyas

I recently stayed at the Radisson Blu Palace Resort & Spa, Udaipur, and I regret to say that my experience was far from satisfactory.

Upon arrival, I was immediately disappointed with the room. The first room I was given had a terrible, musty smell that made it very uncomfortable to stay in. I raised the issue with the reception and no response for about 2 hours, and they moved me to another room. However, this replacement room was no better—there was no air conditioning working or heater, no good toilet flush, very dirty bathroom. The cooling system was completely ineffective, and the situation worsened when the hot water in the bathroom was only lukewarm at best and not working shower.

The lack of basic amenities like proper heating or cooling and nasty bathrooms were frustrating. When I brought these concerns up to the front desk, the response was unhelpful and dismissive. The staff didn’t seem interested in resolving the issues, and I was given no alternatives or compensations for the inconveniences. I requested early checkout and I was informed there was no cancellation policy, they were ignoring Expedia’s call since beginning of my stay, which felt very unfair as they don’t want to give refund for my remaining stay/early checkout or better service as we paid insane prices.

Overall, my stay was disappointing due to the lack of proper room maintenance, poor customer service, and a general disregard for guest comfort. I would not recommend this hotel at all. Thank you!

Leisure Family

2/10

Poor

03 Jan 2025

Rao

Terrible rooms. Bathrooms were awful. Two rooms were so bad. Asked to be moved to a different room. We prepaid thinking we get good rooms. Last room in the building with their cleaning trollies, dirty. Terrible.

Friends_and_family Family

2/10

Poor

01 Jan 2025

Rebecca

This is not a 5 star hotel

The property was tired and dilapidated. We couldn’t charge our devices as the sockets were too old. Staff were disinterested and unhelpful. A terrible start to 2025

Friends_and_family Family

2/10

Poor

31 Dec 2024

Tajdin

Baby coat

Friends_and_family Family

2/10

Poor

25 Dec 2024

Verified traveler

Bad choice of hotel.

Worst choice of Hotel I made during my trip planning. Firstly the reception was extremely poor when we checked in as they were overwhelmed by a wedding group which was checking out. The 1st room allocated to us had so many amenities missing and upon requesting them to send the same it took them over 1.5 hours.

At night we had to request for a change of room as our neighbouring room had a very noisy family. Before, I forget no privacy as everyone can hear you from room to room as the walls are not sound proof.

The new room was a junior suite but lacked the ambiance and had no view at all. It is located behind a few walls which are facing the pool. Again no amenities and they even forgot to restock fresh towels the following day.

There was not enough hot water for 2 people or one has to wait a while for the water to heat - not sure what heating system they use. The shower drain were clogged so the bathroom was always flooded with water.

However, the breakfas choice was good and the spa was OK.

Upon check out we paid and left, the reception and cashier didn't have any greetings or farewell for us. We didn't we complain to them about our stay but they provided an extremely cold reception and didn't bother asking about our stay etc.

Overall I would not recommend this hotel to anyone as its running down and they have not done much to keep up to Radisson Blu standard. The staff morals are too low hence, no good reception during arrival and departure etc.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Maninder

Best place for your stay in udaipur

Leisure Partner

2/10

Poor

12 Dec 2024

Verified traveler

Poor Service & Management, not how it used to be.

One of the worst experiences we have had at a “5 star” hotel. We got married here 10 years ago and were excited to reminisce on our grand day. But the hotel has changed a lot since. It was not very clean. Most of the hotel staff were not helpful or pleasant to work with. The bedding was dirty when we first got to our room. We asked for housekeeping to come and change it but instead the guy handed over the sheets to my wife at the door expecting her to change them herself. We called again and someone else came and changed the sheets for us.
Then later on the door handle came off. We called to get some one to repair it. Later the next morning my wife was coming to breakfast with my kid when the handle came off again and she got stuck inside the room. It took a bit for someone to come and when they did they were laughing about the situation. The marble floor was damaged when they opened it.
Breakfast was underwhelming from other properties. The staff did not get 4 out of the 6 (ghee, 2x dosa, 2x parathas, uttapam) items we asked for and even the manager didn’t get us anything when we asked him.
This was a poor service and managing team at the hotel. And very poor maintenance and upkeep.
It should not be a 5 star hotel and I definitely would not recommend it.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

srinivas

Rahul Garg Cab driver was excellent

Particularly pleased with the cab driver Rahul Garg who was excellent in his service to our trip from Udaipur to Mount Abu and return and later local tour in Udaipur.
Rahul kept the car clean, drove safely and was very courteous. He planned our travel very well. Highly recommend his services to new guests.

Partner

4/10

Poor

01 Dec 2024

Vaibhav

Property staff doesn’t have proper communication between themselves leading to inconvenience to the customers. The room service and house keeping was not done properly.

Leisure Family

10/10

Exceptional

27 Nov 2024

Rohit

We had a pleasant experience at this hotel. Good views of Lake Fateh Sagar from entrance, room, and roof top restaurant. Food and service at Aravali restaurant was excellent.

Leisure Family

2/10

Poor

25 Nov 2024

Shanti

Avoid this place at all costs. The service is an absolute disaster. I reported my broken room phone issue on day one, and despite following up over five times, nothing was done. I even had to use the restroom phone to call the reception—pathetic, right?

There was no hot water in the room during the entire morning hours of my stay. I complained to the front desk both days, but surprise—still no action. It’s clear they don’t care about customer satisfaction. All you’ll get is endless apologies with zero effort to resolve your issues.

For the exorbitant rates they charge, this place is a joke. Honestly, even an OYO would have provided better service than this so-called palace “hotel.” Don’t waste your money here.

Leisure Partner

10/10

Exceptional

19 Nov 2024

Narinder

Awesome experince

8/10

Excellent

02 Nov 2024

Rohan

The hotel was very nice and the staff was also accommodating. The location was convenient and excellent.
I liked the hospitality for a bit value for money.
The breakfast was sumptuous and lot of options.

Leisure Family

10/10

Exceptional

18 Oct 2024

Chinmay

Property is really good, good food and services at Rasturant but front desk services were poor.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Manthan

Overall it was good experience.

Leisure Family

10/10

Exceptional

14 Oct 2024

Verified traveler

Excellent Rooms !!!

Great Rooms & Service !!!

Friends_and_family Family

8/10

Excellent

11 Oct 2024

Rajesh

Visit to Udaipur

Beautiful location, lovely grounds, wonderful staff, excellent service as you would expect from an international hotel, unfortunately too much maintenance been carried out and spa area needs renovation

Partner

8/10

Excellent

24 Aug 2024

Vikas

The hotel was good. The room was nice. The bathroom had an odor in it.
Restaurant and the staff were very pleasant. Food was good.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Elisha

Place is really good !!
Staff is very nice and very friendly
They all are very helpful and we truly enjoyed our stay
We will come back for sure !!
Thanks to Kunal Sikarwar who looked after us very professionally and friendly through our entire trip !! He was always there to assist us !!
Thanks to him for his outstanding service !!
Radisson should be very happy to have him in there team ! He is truly an asset to the hotel !!

10/10

Exceptional

31 May 2024

Verified traveler

Memorable Udaipur

Great Property, helping Staff. Every night cultural show and the best part is spread of regional & continental dishes in the breakfast buffet.

We enjoyed our stay in this beautiful property. Thank you!

Partner

6/10

Pleasant

07 Apr 2024

Roopesh

Other than the staff and service, everything else about the property was pretty average 3-4*. The breakfast area was cramped with guests which could have been better managed on busy days. At the time of checkout, hotel failed to flag me that I had already paid via Expedia but they still took the payment off me!!

Leisure Partner

2/10

Poor

23 Dec 2023

Saji

Overall not worth for the price

8/10

Excellent

18 Nov 2023

NAIMISH

Quiet good

Leisure Family

10/10

Exceptional

06 Nov 2023

Vidhya

This was my second stay at this property.
It’s beautiful, food is great. Service is good.
Clean rooms

Business_and_leisure Family

2/10

Poor

02 Nov 2023

Amit

They gave us a room right below some party hall above. The whole stay was a disaster, tv took 4 hours to work. Non responsive staff.
No decency and Quality.

Leisure Family

10/10

Exceptional

19 Oct 2023

Miriam

This hotel stay was comfortable and pleasant. Staff was very attentive and checkin was quick. All restaurants provided a good selection for dining.

Leisure Family

2/10

Poor

24 Sep 2023

Sachin

Bad

Business

2/10

Poor

04 Jul 2023

Viraj

The view is great!
Don't get lured by it.

The rooms are very old.
Power sockets don't work
Hair dryer doesn't work.
Coffe maker doesn't work.
Wi-fi is pathetic, you cannot get your work done there.
Breakfast you don't get chairs you seat and it's like mela.

The worst experience is the front desk keeps saying we will fix and nothing gets done. Mr Danish and Mukul are just terrible front desk manager.

If the management is listening, your folks said they will refund my stay amount.

Business_and_leisure Friends

2/10

Poor

05 Mar 2023

Brian

They never made our rooms up over the three nights we stayed - there was a problem checking in fir our third night which I reported to Expedia who did nothing either

2/10

Poor

05 Mar 2023

Janki

HORRIBLE property. They charged us 500 rupees for a bottle of bisleri water when we were sick. We saw cockroaches and spiders in our bathroom. No one came to clean our room after we asked them to after we were sick. Our door was wide open one night when we came back and ended ip getting fly infestation. Everything is EXTREMELY overpriced. It looks very nice but actually sucks and is very uncomfortable to live in. Our room felt damp. Literally we would get into our sheets and it felt soooo wet. Our friends had a horrible experience as well. They had to switch rooms 3 times and the 3rd time they had bed bugs. My friend had bug bits all over her face and management did not care. They basically laughed in her face.

Leisure Friends

10/10

Exceptional

18 Feb 2023

Subhash

Everything is Great

Leisure Family

10/10

Exceptional

09 Feb 2023

Sudhanshu

The staff is extremely helpful. The view from the terrace is memorable. Dining room is comfortable and there is fair ramount of choice of dishes. We always ate from ala carte menu.

Leisure Partner

4/10

Poor

05 Feb 2023

Mohammad Anamul

Good breakfast. Hotel is clean. Staff are okay. Facility is not enough as five star . Noise from upper room at night 10.45
Don’t have any hair dryers in the room.

Leisure Family

6/10

Pleasant

26 Jan 2023

Prateek

There was some construction happening due to which it was noisy in the room. There was no exhaust and ventilation in the attached bathroom. Food quality can be better We enjoyed the stay overall.

Friends_and_family Family

6/10

Pleasant

24 Dec 2022

Thangali

Liked the overall hotel outside architecture and lobby area. Service staff response was very quick and helpful. The Neelmahal and roof top restaurant ambiance, service and food was awesome.
Did not like - gave only 2 key cards but we were 3 adults and they refused a 3rd key. The key cards stopped working twice in my 3 day stay. Refused to reheat the previous days food that we ate from the hotel restaurant. The shower hot water was changing between hot and cold. The power outlet face plate was loosely mounted.

Leisure Family

10/10

Exceptional

05 Oct 2022

Atanu Kumar

Stay was very pleasant and everything was very good.

8/10

Excellent

16 May 2022

Ananthanarayan

We had a great stay, courteous staff and excellent facilities.

Friends_and_family Family

2/10

Poor

27 Nov 2021

Verified traveler

Worst experience ever

It was terrible experience with family
Room temperature thermostat was not working
Three time they sent so called engineers to fix it but no one could it
They even didn’t allow to transfer to another room
Mattress was at least 6-8 inch smaller than bed frame which is biggest safety flow for babies or even for adults during sleep
Iron, sleeper and laundry bag was missing - looks like no one checked / cleaned room before allocating us
Manager was nice guy but without any authority
No one picks up phone from outside numbers
Covid social distancing during check was biggest joke - check in staff was ignoring who is waiting in line n instead of that handling those who were jumping line
Location- very good
Restaurant- one the best food
Breakfast buffet- below average for price of hotel
Puppet show in the lawn area was very nice
Hotel painting, art work - one of the best we hv seen
Baggage handling- it’s better in local hotels
Never stay there in suite as it worst view or rather no view
Room art work - very good
Will never recommend with kids

Friends_and_family Family

10/10

Exceptional

26 Oct 2021

Harshidaben

Kirtik at breakfast area and Subash as a housekeeper provided excellent service. They take good care of their guests and I think they should be well promoted.

Room was paid through hotels.com but it was an extremely long check-in process which was not so pleasant but other than that good hotel, good place and great service

Partner

10/10

Exceptional

14 Oct 2021

SHARMISTHA

Unforgettable stay

It was a wonderful stay - cordial & helpful staff, prompt service, good & delicious food. With added picturesque location, amazing landscape & ambience

Friends_and_family Family

8/10

Excellent

30 Sep 2021

HARIKRISHNA

Good

Leisure Family

2/10

Poor

15 Aug 2021

Verified traveler

I stayed in 2101. Room was not cleaned well. No towel, iron box, non working TV, bed linen were not cleaned.

Leisure Family

8/10

Excellent

28 Dec 2020

Verified traveler

The architecture and ambience was beautiful, excellent staff, very friendly and helpful.

Leisure Partner

8/10

Excellent

14 Dec 2020

apeksha

views from the terrace restaurant are beautiful...overlooking d fateh sagar lake.rooms are nice n spacious

Leisure Family

10/10

Exceptional

22 Nov 2020

kamal

Excellent

Friends_and_family Family

8/10

Excellent

10 Mar 2020

Dominique

The property was very active with preparations for weddings soit was lovely to observe the comings and goings around us. There were a lot of restaurants to choose from and we enjoyed the spa.

Leisure Partner

10/10

Exceptional

20 Jan 2020

Lucas

Way better than the previous reviews suggested

Reading the previous reviews I was very scarred to stay at Radisson Blu in Udaipur and face a disappointment - but I decided to take my chances and I couldn`t be happier. The property itself is a attraction, very very beautiful. The service was top notch and, I would say, sometimes even over-caring.
Amazing breakfast (and very good restaurant at the terrace - in which I had one of the best meals in all Rajasthan).
I really don`t understand why the previous reviews are so bad, its seems that it not even the same hotel.

Friends_and_family Friends

4/10

Poor

05 Jan 2020

Nita

Disappointing Service. Not worth it

the hotel stay was grossly overpriced for the comfort and service provided.
We stayed i

Partner

8/10

Excellent

24 Dec 2019

Gaurav

Nice Ambiance & Excellent Location

It was amazing stay at Radisson , staff was polite & helpful

Friends_and_family Family

10/10

Exceptional

23 Dec 2019

Verified traveler

Very nice with beautiful views and proximity to places

8/10

Excellent

22 Dec 2019

Kshama

Good experience

Great location, excellent views, great breakfast..

Friends_and_family Family

6/10

Pleasant

30 Aug 2019

Verified traveler

Nice location, clean property and courteous staff. Rooms were not maintained in top condition, things fell apart while in use.

Leisure Family_with_children

4/10

Poor

24 Aug 2019

Verified traveler

Bathroom needs a renovation
Flees jumping around the room.

Leisure Friends

8/10

Excellent

29 Jul 2019

ASHOK

Good but not best

Overall good. But considering the price you pay and the 5-star tag, it could have been better. The pluses are very friendly hotel people, good wi-fi, good food (though a tad too costly ) and the beautiful surroundings. Minuses are the distance you walk from the elevator, the cobwebs visible from your window, the empty mini-fridge and absence of smoking rooms

Family

8/10

Excellent

13 Jul 2019

Verified traveler

nice property, excellent breakfast, attentive staff.

Location was not ideal.
Bathroom cleanliness could be better

Leisure Family

10/10

Exceptional

07 Jun 2019

Verified traveler

Our room was very clean and well appointed. We had a lake view which was nice. The AC was a welcome relief as it was pretty hot in Udaipur. The food was top notch. While you may want to experience some of the local dining places, the food right here in the hotel was wonderful!
Some of the earlier reviews mentioned trouble with hot water, we had no problems. You had to leave the water running for a bit, but there was plenty of hot water to shower with etc.
The food and beverage manager (Mr. Shubham) was welcoming and very helpful. Two members of the staff really deserve a special mention here as well. Tanuja was extremely helpful when we first arrived and got us dinner outside of the regular dining hours! She also was helpful recommending a few places to visit while in the area.
Bhanwar went way above and beyond in helping a couple of Americans feel at home while staying in her city. We cannot thank her enough

Leisure Partner

8/10

Excellent

31 May 2019

Verified traveler

All good will prefer for next stay too. They have a very nice breakfast

Business

10/10

Exceptional

15 May 2019

Tarun

Beautiful property with excellent staff/good food.

Leisure Partner

10/10

Exceptional

30 Mar 2019

gagan

Good property, close to the lake, excellent rooms and service.

Partner

10/10

Exceptional

23 Mar 2019

Bobby

Best hospitality ever experienced.

Amazing from start to finish.
Can't recommend highly enough be it for business or pleasure. We had a few bad nights while travelling India and checked in here to catch up on some work and to escape the madness that is India.
Every single member of the team at the hotel couldn't do enough for us to make our stay one of the most memorable of any time spent in a hotel and not just in india but throughout the world.
Have to give some extra special thanks to Bhanwar. She went above and beyond her role from helping us navigate our days out sightseeing to recommendations of food and drinks in the hotel restaurants.

Breakfast, snacks and cocktails by the pool and dinner in each of the 3 restaurants all exceeded our expectations as we kept expecting the standards to slip somewhere but they never did.

The only thing that did disappoint me about my stay was the use of plastic straws and drink stirrers.
I discussed this with one member of staff (Parveen) who was also very concerned and passionate about this problem along with other environmental issues.
So hopefully management are looking into changing this unnecessary part of the hotels carbon footprint.

Thank you to all of the team but especially the 2 already mentioned.
You guys need promotions quick!

Partner

2/10

Poor

05 Mar 2019

Verified traveler

The property is beautiful but the staff lets it down. I expected better service from them!

Leisure Partner

4/10

Poor

03 Mar 2019

Verified traveler

The property is very impressive.But the staff lets it down.
From the reception to the dining the staff needs good training. Did not get the service expected from the property of that level.

Leisure Partner