Four Points by Sheraton Visakhapatnam

10/10

Exceptional

04 May 2026

MUHUNDASREE

Excellent service by the team and i can say its a delight to stay there and guests are looked after very well

Self

8/10

Excellent

27 Feb 2026

Santosh

Staff are very good. Well trained. Hygiene is good too. But some of the furniture in the room like the draws under the RV table etc have to furnished. The ware and tear is a bit too much. Rest all very good

Partner

10/10

Exceptional

04 Feb 2026

Celia

Wonderful hotel with great hospitality, caring staff and a fabulous ambiance. Only problem was we couldn’t get WiFi in our room but it wasn’t a big issue as there were so many places to sit anyway. The food was delicious and catered well to our dietary needs. All the staff were very attentive and made sure we had a perfect stay. Highly recommend

Partner

6/10

Pleasant

02 Dec 2025

HIREN

Rooms are starting to look dated and the staff while being very friendly and service oriented is not trained in building loyalty. They focus more on cross selling.

Business

10/10

Exceptional

26 Oct 2025

Antony

Excellent

6/10

Pleasant

22 Jul 2025

Samarnath

A bit disappointed

Rooms on the first floor was strong stink of Cigarette and Drinks.
Floor carpet looked dirty. The place needs to improvement in the upkeep. Entrance wooden walls left and right looked all worn out.

Business

10/10

Exceptional

27 Apr 2025

Bethany

Great place to stay

8/10

Excellent

15 Apr 2025

Darius

My experience at this hotel was very nice. Nothing overly special about the experience or the amenities. The waiter, Sievie was exceptional at his job and provided amazing service throughout my stay. If I had to stay in that area again I would definitely recommend.

Business_and_leisure Self

8/10

Excellent

18 Mar 2025

HIREN

Nice place to stay in Vizag

Nice place to stay in Vizag

Business

10/10

Exceptional

10 Feb 2025

Chuck

very nice building, but the surrounding neighborhood is run down.

Business Self

10/10

Exceptional

04 Feb 2025

Bethany

The food is wonderful and the restaurant staff always goes above and beyond the please customers. I have food allergies and they always makes sure I have safe and delicious options. We have stayed here three times and we will be back soon.

Partner

10/10

Exceptional

02 Feb 2025

Chuck

No shops within walking distance.

Business Self

10/10

Exceptional

26 Dec 2024

Naveen

Good

Leisure Family_with_children

10/10

Exceptional

04 Dec 2024

BASANTA KUMAR

I recently had the pleasure of staying at Four Points by Sheraton Visakhapatnam, and I must say it was an exceptional experience from start to finish! The hotel impressed me with its impeccable service, warm hospitality, and attention to detail. The hotel staff went above and beyond to make my stay memorable. Whether it was the seamless check-in process, prompt room service, or their helpful recommendations, they truly made me feel like a valued guest. Another highlight of my stay was the dining experience. The on-site restaurant offered a diverse menu with delicious dishes that catered to all palates. Breakfast was a treat, with a wide variety of fresh and flavorful options to start the day right. I will definitely return on my next trip!

Leisure Family

8/10

Excellent

20 Nov 2024

Vishalkumar

The staff are very cooperative for the family stay. They have planned properly for our stayed and taken care very well.

Friends_and_family Family

10/10

Exceptional

09 Oct 2024

Alice

Good

10/10

Exceptional

29 Aug 2024

Nakul

Big Rooms, Polite staff

The staff was polite. Breakfast was amazing, rooms are big and clean.

Business

6/10

Pleasant

30 Mar 2024

kevin

WiFi sucked and the food wasn’t that great except for breakfast. Breakfast was delicious but I wouldn’t recommend eating lunch or dinner here. Other than that. The rooms were nice and clean, and staff was very friendly and polite.

Business_and_leisure Friends

10/10

Exceptional

18 Mar 2024

Westly

The rooms were clean and the service was great! Great options for dining. The staff were kind and helpful.

Leisure Self

6/10

Pleasant

18 Jan 2024

Karyn

The hotel was safe and comfortable. The food was good. The staff was very attentive. The rooms are spacious and clean, but they need updated. The lamps were broken, fabric worn, curtains with tears, the shade in the shower broke. The bed was comfortable and the sheets and comforter were clean and good quality. I would stay again.

Leisure Partner

4/10

Poor

16 Jan 2024

Swapan

The staff r untrained. Language issue. Room design is very inconvenient. Where as the room rent is too high. It’s definitely NOT value for money. Location is also interior with no view.

Leisure Family

8/10

Excellent

23 Oct 2023

Samir

Food quality have to be improved

Business_and_leisure Family

10/10

Exceptional

03 Sep 2023

srinivas

F&B is par excellent. Staff are very friendly and hospitality is immaculate.

Business_and_leisure Family

2/10

Poor

26 Jul 2023

Ram

totally zero courtesy and service mindset across the board from manager to restaurant staff. everyone and everything is terrible

Business Self

8/10

Excellent

29 Jun 2023

Nalini

Travel to vizag

The stay was great except few things:
1. Shower gels were not filled before assigning the room
2. Room service served warm coffee
3. No Hair Dryer in the room
4. No early check-in for travelers coming from outside and have nowhere to stay

Self

10/10

Exceptional

14 Jun 2023

Katherine

We stayed at a lot of places and this hotel was our favourite. Helpful staff, amazing food, fun entertainment!

Leisure Family

10/10

Exceptional

21 Apr 2023

Katherine

All the staff were so helpful and welcoming. We would definitely stay again

Business_and_leisure Family

10/10

Exceptional

18 Dec 2022

abhishek

Good

Business_and_leisure Partner

6/10

Pleasant

07 Nov 2022

Jeremy

Hotel was ok but they messed up my booking. Tried to put me in a room with 2 single beds but my booking said 1 large bed. They charged me for buffet breakfast yet I checked the booking later and it said it was included in the room.

Leisure Friends

2/10

Poor

10 Sep 2022

Sadanand

Horrible experience

Horrible experience!! Missed hospitality this time from your chain of branches. Food taste was not up to mark, when ever some one walk in Food Café (BF) employee ask for Room number four to five times don't know what they verify, During mid night they do DRILL at 2.AM (Fire drill), I was doing walk after dinner in Hotel corridor however some one from back ground they shut light...over all experience was not good at all. i paid 40K. Bad experience. (1/5)

Business

10/10

Exceptional

18 Aug 2022

Lakshman Kumar

Staff was very friendly, and our stay was very enjoyable.

Friends_and_family Family

8/10

Excellent

08 Aug 2022

Blake

Rooms were nice but property is a little run down and it needs more maintenance. Staff there were great

Leisure Partner

8/10

Excellent

01 Aug 2022

Verified traveler

Need face lift

Service, food is great.

But the hotel needs face lift, looks outdated. Hard to imagine it has a 5-star rating.

Partner

2/10

Poor

27 May 2022

Tanuja

I have bought the stay including morning breakfast plan but the manager said, he is giving it for free as such he is doing favours. Also he over charged for extra guests. despite of worst condition of the hotel, expected that they would relax bit but just for 1 day, it costed 12k INR, which is insane. I would never take this hotel and will also inform all my NRI vizag friends the same.

Business_and_leisure Family_with_children

10/10

Exceptional

24 Apr 2022

Vijaya

Thoroughly enjoyed our stay. Clean, quite, and comfortable. Professional and courteous staff. Had pleasant surprises during the stay.

Leisure Family

10/10

Exceptional

24 Jan 2022

Murphy

It's perfect

Business_and_leisure Self

10/10

Exceptional

20 Nov 2021

MURUGAN

Good property not beach view

10/10

Exceptional

29 Aug 2021

ravi

The facily can use a facelift, but everything else is great.

Leisure Partner

4/10

Poor

26 Jul 2021

Praveen

As soon as we checked in the room we found crushed beer can. It’s disappointing to see the cleanliness of the room. Overall the stay was pleasant.

Friends_and_family Family

10/10

Exceptional

19 Mar 2020

Sahadev

Worth a stay, value for money

Very relaxing & comfortable

Business

10/10

Exceptional

09 Mar 2020

Ram

Very nice hotel with great staff. Food was amazing and rooms were clean.

Friends_and_family Family

10/10

Exceptional

03 Mar 2020

Verified traveler

Hospitality at the hotel was great, every request was fulfilled

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Verified traveler

Beautiful hotel, great location, super helpful staff.

Leisure Family

2/10

Poor

25 Jan 2020

Navneet

Too bad to be Sheraton

Too bad to get called Sheraton and Marriott brand hotel. Unprofessional staff, messy interior, poor room service, bad food, unqualified people on front desk.

Business

10/10

Exceptional

25 Dec 2019

CHANDRASEKHAR

Excellent

Very happy and enjoy all the days

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

Verified traveler

FOOD WAS AMAZING , STAFF WAS VERY HELPFUL, MANAGER DILIPSINGH SEKHAWAT VERY HELPFUL, PROVIDED ALL POSSIBLE HELP,

Friends_and_family Family

4/10

Poor

07 Dec 2019

Ajay

Unfriendly staff at check in. Poor temperature control in an extremely humid environment.

Self

4/10

Poor

19 Nov 2019

Sukumar

Location is great and it's clean. I guess their central AC is not working, the temperature was set so high all the time. They turn off the light in lobby and hallways in the night time like a cheap motel. It was a very unpleasant experience, I wouldn't recommend this property to anyone!

Friends_and_family Partner

2/10

Poor

24 Oct 2019

Verified traveler

The hotel has taken funds out prior to our stay and then taken money out during checking in and then at the end as well. They have charged us 3 times for the same stay and are refusing to refund the amounts taken on the 14th October and 17th October. Please be weary of your dealing with this property, they have not even emailed me the invoice after 5 days and constantly ringing them every day.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2019

venkata r

location, food , amenities and service is great

Friends_and_family Family

6/10

Pleasant

22 May 2019

Rambhagat

Good Breakfast. Location is disappointing. Nothing to do in surrounding. Good for business traveler but not for holidays.

Business Partner

4/10

Poor

22 Apr 2019

Krishna

a) They did some up selling offering room upgrade including late checkout/early checking Dinner for a about Rs.3K per night, but the updgrade room excluding dinner is Rs.689 [Don't fall for any upselling before checking the prices online]
b) inspite of us taking this wasteful package, every night at Dinner table, the waiter would annoy us saying that our package doesn't include dining. Once he called us up to the room to tell us that we ate without settling the Dinner bill. I had to route him to the reception (next morning at Breakfast they offered apologies, but it was quite awkward. Indicating their system lapses and integration.
c) Not sure how the Deluxe rooms are, but the upgraded executive room is pretty good, except that the wash room doesn't have curtain in the bathing space, meaning you will wet the entire washroom after the bath (Yukk). If its a single occupancy fine, but if you are with the partner, it could create a scene.
d) If ours was such an executive room, I dont know why other guests were buzzing the bell, and some saying sorry (some walking even without saying sorry - i.e not a classy crowd).
Overall, whilst the staff come across very courteous they aren't aiming for improving customer loyalty.

Friends_and_family Partner

8/10

Excellent

06 Apr 2019

Verified traveler

Excellent hotel and services with the exception of room cleanliness, could be better considering the rating of this place

Business_and_leisure Friends

8/10

Excellent

26 Mar 2019

B K

4 Stars!

Nice place, though but on main road. Food was good. Door knobs of bathroom should be changed as it at times becomes difficult to pull.
Overall 4 stars.

6/10

Pleasant

16 Feb 2019

IRVEN

Front desk at checkin was great. Restaurant was terrible. Walked in about the middle of service time and could not find a table set up for using. Tried to get someone's attention and walked by us without even looking our way both at evening meal and breakfast. At checkout asked for someone to pick up bags to bring down to lobby. Waited 30 minutes. When we approached desk to ask about it they just ignored us. Would not recommend this hotel to anyone.

Friends

10/10

Exceptional

12 Feb 2019

Verified traveler

Hospitality was outstanding

Preferred the pool to be open but still enjoyed area

Friends_and_family Partner

6/10

Pleasant

11 Feb 2019

Verified traveler

Breakfast buffet was supposed to be served at 7AM. It was not ready even at 7:20 AM. I had to leave after having some bread and danish for breakfast.

Leisure Self

8/10

Excellent

03 Feb 2019

Lucia

The stay was nice but the rooms could use some thorough cleaning, carpet with humidity creates a pretty nasty smell. Staff is nice and helpful

8/10

Excellent

30 Jan 2019

Verified traveler

A Quiet and comfortable place with very friendly staff

4/10

Poor

13 Jan 2019

Verified traveler

No glass portion in bath room. It flooded with water. We were put up in handicapped room which we never asked. Booked a taxi for Araku . Was charged almost 25% more for a 10 % increase in travel distance

10/10

Exceptional

02 Jan 2019

Verified traveler

Feel like home!, Staff so sweet, GREAT DANCING NEW YEAR’s PARTY

10/10

Exceptional

26 Dec 2018

Verified traveler

Every thing was awesome .. staff.. specilally the lady un reception miss debasmita always have a welcome smile..rooms have all mordeb facilities...house keeping n inroom dining r also quick n promt in their service...lovelywidely spread buffet breakfast..chefs r really good..every thing was perfect..thanku Sheraton for making us feel like home..

6/10

Pleasant

25 Dec 2018

Sri

The room lacked the basic amenity of Water. There was no water, either complimentary or charged in the room. We had to wait for nearly 30 min and make 2 calls to the room service to get the water. The TV software was defective, with most of the channels being not accessible and complicated to operate.

10/10

Exceptional

23 Nov 2018

Kamlesh

Nice hotel with great breakfast. Hotel staff was very friendly

6/10

Pleasant

23 Oct 2018

Syeda Ayesha

Need to get room service better

Good location nice hotel only issue was room service was terrible. Once they took nearly 90 minutes to get basic order and once they got rice instead of noodles. The list here is endless. Disappointed inevitable one of the very few times with a Marriott Property.

8/10

Excellent

22 Oct 2018

Mohiy

Had a great weekend stay. On the last day the lunch was not up to the mark... Hope you will note the same

10/10

Exceptional

21 Oct 2018

Verified traveler

Very courteous staff with great service. Good,comfortable rooms with the hotel located in the heart of the city.

6/10

Pleasant

21 Oct 2018

sunil

Market

Market is bit far from hotel, very pleasant stay,staff is very cooperative,in the food menu breads are expensive,overall all good enjoy

10/10

Exceptional

13 Oct 2018

Ganesh

Business Hotel, Good Breakfast, Clean and Spacious

Good business hotel, excellent breakfast spread, rooms clean, spacious and well furnished with quality toiletries. Its located close to a main road and so there is easy accessibility to local conveyance and all important locations are in the 15 km radius. We stayed on a holiday and so missed the SPA (was under renovation) and kids play room, this being a business hotel. Our request for early checkin and late checkout was considered favourably. The pool was clean.

8/10

Excellent

20 Aug 2018

rk

Really nice hotel would recommend it

Really nice hotel would recommend it. Lovely polite staff keen to help. Nice rooms. Would definitely stay there again

However two points to make

* breakfast they need to be more organised as they could not deliver the buffet items in time.

* air conditioning was too cold and they need to have an easy way of adjusting or even switching off. Customer services were not able to advise

6/10

Pleasant

17 May 2018

Tourist

Nice hotel - room comfort not good

Our AC in the room was not working properly. VERY uncomfortable night's rest as the room was warm. AND the phone did not work - so we could not call anyone as the night progressed. We let the front desk know the next day and they did fix the phone and said they adjusted room temp. Alittle better the next night -- but it was not what it should have been. HOWEVER - breakfast chef was amazing. GREAT buffet and he prepared the EGGS EXACTLY as we requested. He and his staff were great!

10/10

Exceptional

11 May 2018

Kodem

Hotel is elegant, clean and beautiful.
Staff is friendly and very helpful. The food is good and I thoroughly enjoyed my stay. This is my second time staying st this hotel and I recommend highly.

10/10

Exceptional

20 Apr 2018

Pankaj

Excellent place to stay in Vizag...centre of twin...quiet and superb service...

10/10

Exceptional

18 Apr 2018

Delphine

Close to all amendments.

Enjoyed my 1-week stay at The Four Points Sheraton Hotel, staff were amazing and very helpful.
There took great care of my dad too, will definitely stay there again when I am back to Vizag. Will recommend this hotel to all my clients & friends.

Family

8/10

Excellent

02 Apr 2018

Verified traveler

Good hotel if you find the right pricing

I had a 5 day stay, staff is great ! Som, Ramesh and Robin took good care of me in bar/food area.
The rooms need to be upgraded though they seem to have old hardware . Some people in front desk are great, some are just ok.

Buffet breakfast is great! Always include that in your package. More beer selections are needed in the bar area. Who wanted Corona in India flying from US. Include more Indian beers.

Overall my experience was great and I would definitely recommend people.