Doubletree by Hilton Gurgaon

India , Delhi and NCR
GURGAON, Sector 56, Golf Course Road, 56
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50 reviews shown

6/10

Pleasant

15 Mar 2026

Rani

Impressive grand lobby but spacious rooms don't match in quality with a musty smell and lack of modern design. Not 5 star based on stained sheets, cheaper rough bath towels, and inability to reach front desk from room phone or mobile. Breakfast mediocre with some dirty plates/glasses, tables not properly cleaned with disinfectant, and buffet not refreshed regularly. The pool is dirty due to pigeons. Seems like a 3 star experience which doesn't fit the expectations of Hilton. I would stay at Grand Hyatt nearby for the 5 star feel.

10/10

Exceptional

05 Mar 2026

Alex

Excellent Hotel. We arrived in the early hours of the morning and the staff were super polite. They even changed the room for us at our request as we were originally in a smoking room. The breakfast was exceptional, so much variety.
I highly recommend.

10/10

Exceptional

08 Feb 2026

Namig

Amazing stay, friendly staff, excellent breakfasts, clean rooms!

Leisure Family

10/10

Exceptional

02 Feb 2026

Thomas

Staff was great

10/10

Exceptional

02 Jan 2026

Anuj

Grear

Leisure Self

10/10

Exceptional

01 Jan 2026

neli

The staff was amazing, always polite and courteous. Nothing was too much for them to look after you. The room was clean. The food and service at the restaurant was upbove my expectations. Thank you!

Family

8/10

Excellent

01 Jan 2026

Mohit

Room was spacious and good, staff was very courteous and welcoming on our arrival
North Indian options in the breakfast can be increased, but it has very good South Indian breakfast, all in all a very good stay

Partner

10/10

Exceptional

28 Dec 2025

Nikhil

Clean spacious rooms, good amenities, friendly and helpful staff, great breakfast and the airport pickup was great.

Leisure Family

10/10

Exceptional

22 Dec 2025

young hee

Nice place

10/10

Exceptional

04 Sep 2025

DAVID

Good hotel with great doorman and great staff

Very friendly staff . The door man we amazing helpful and polite. Very positive experience even though I arrived at 3 am in the morning.

Business

10/10

Exceptional

31 Aug 2025

Nitin

Helpful staff, well maintained hotel, great breakfast buffet.

Self

10/10

Exceptional

24 Aug 2025

Arvind

Mrs Khushi is very good will love to see her again 😊

Business

8/10

Excellent

16 Jul 2025

Verified traveler

Mixed Experience

The room was nice and clean, but the AC in the suite wasn't working despite multiple complaints. Although they changed rooms, the issue persisted. Eventually, they provided a portable fan as a workaround. This seems like a serious concern that needs attention. Apart from the AC, everything else was fine.

Business

10/10

Exceptional

01 Jul 2025

Deepak

Family trip

Great stay

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Tarun

Overall experience is good.but swimming pool is not up to the mark.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Leena

Staff behavior is top notch. Food is excellent with good options. Property is small but well maintained. Enjoyed my stay here.

Leisure Family

8/10

Excellent

21 Mar 2025

ANJALI

Rest everything was too good

Amenities were not available.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Ashish

We stayed for 2 nights and our stay was very comfortable. We had breakfast included in the package so starting the day was a breeze with a good spread of buffet breakfast. The room was well equipped and comfortable with a comfy bed. The staff were attentive and responsive. Overall we had a great stay at this hotel.

Leisure Family

8/10

Excellent

24 Feb 2025

Timir

Doubletree Hilton Gurugram

Very nice hotel with very friendly and helpful staff - the rooms are a little dated and tired so could do with a bit of a revamp
Grouting on bathrooms getting dirty also

Partner

6/10

Pleasant

07 Feb 2025

Amit

Average stay

The staff is polite but doesn’t follow all instructions, food is average, variety in breakfast is limited compared to other equal quality hotels. Furniture is looking and feeling old.. either they have to upgrade / reduce the coat.
over all, can get a much better property for this rate..

Friends_and_family Family

6/10

Pleasant

16 Jun 2024

Akansha

The first room that was allotted has several issues related to the AC and Wi-Fi. When they moved us to the other room, where the TV wifi again was not working, again. Oh and btw, to get any changes or fixes you’ve to call the reception a 100 times. Even after telling them so many times, they didn’t send anyone to fix the TV. They say that they have OTT platform to enhance guest entertainment during the stay but let me tell you none of them works. And their engineer takes hours to first, arrive and second, whatever he does, doesn’t really help. Think twice before staying here.

Leisure Friends

4/10

Poor

26 Dec 2023

Sarma V N

I checked in around midnight on the 23rd and checked out on the 25th.
The property was good; the facilities were neat.
The staff was very courteous too. I paid for dinner and breakfast in my reservation, and the front desk staff were nice to extend the credit to in-room dining.

But! Two aspects (maybe three) of my visit turned the whole experience into something terrible!
1.) The night we checked in, we ordered a meal for in-room dining. One of the curries we ordered was stale! We could easily sense that it had been kept out for a long time and could not be consumed. We returned it and ordered a lentil soup instead.
2.) In the room we stayed in, I noticed a cockroach! The hotel must really revise its disinfestation protocols!
3.) The breakfast spread was very good; varied cuisine representing North Indian and South Indian options, breads, eggs, etc AND quite tasty too! Options to choose from 4-5 drinks - juices, shakes, etc.
As I was jet-lagged, when I wanted to have coffee before the breakfast was ready, the staff were gracious.
BUT! The drinks in breakfast weren’t chilled! I mention this exceptionally, because The day I checked out, I had a bad case of gastro-infection. I luckily found a good doctor who did a good diagnosis and treatment, but I suffered for two days of my family vacation.
This is quite disappointing for a hotel of this standard, and I am certain that the reason for my getting ill was the food at the hotel, because I didn’t consume anything outside

Leisure Family_with_children

10/10

Exceptional

18 Dec 2023

Lalchand

All employees were great
Great place for the price
Nirmal in kitchen was very very good
But all other employees were very good
Every time I had a problem or request they promptly solved it.
I am from USA ,
This place is just great for the price.
I will stay here again

Self

10/10

Exceptional

11 Nov 2023

Shahla

Amazing experience. Great food, amazing cleanliness.

Partner

10/10

Exceptional

19 Oct 2023

Tarun

Excellent hospitality

Leisure Partner

4/10

Poor

18 Jun 2023

Utpala

The shaft from above fell on my mothers head- she moved out right in time. This could have been a life threatening situation.
The hotel has no proper management and is not ready to take responsibility for their mistakes.
House keeping department is pathetic.

Friends_and_family Family

2/10

Poor

16 Jun 2023

Avik

Think thrice before staying here.

Terrible stay- AC food didin’t cool even after repeatedly asking the front desk to fix it, safe didn’t work ( they didn’t even bother to fix it), there was hair on the carpet, towels were old and shredding.
No one seems to be responsible for anything. Don’t stay here.

Partner

8/10

Excellent

20 Apr 2023

Devendra

Stay was okay but not to the standard of a 5star hotel

10/10

Exceptional

06 Mar 2023

Veena

The staff was stellar. Rajat and his peers who manage the check-in and front desk processes were attentive, went out of their way to ensure my stay was pleasant and helped me with every ask / request I had. I highly recommend the DT Hilton in Sector 56, Gurgaon. A compact hotel with great service, stellar staff and a great location.

Leisure Self

4/10

Poor

22 May 2022

Prabhjeet

Good location and amenities. However terrible service on numerous occasions over a 5 day stay. Delays/ repeat follow ups needed for all asks including during medical emergency. Most likely hotel is under staffed and staff not incentivised to focus on stay experience

Business_and_leisure Family_with_children

4/10

Poor

24 Apr 2022

Sumit

I was visiting Gurugram with my family for couple of days.

Friends_and_family Family

10/10

Exceptional

20 Feb 2022

Param

Leisure Self

10/10

Exceptional

02 Feb 2022

Prince

Anniversary celebration

Food was good and hospitality was awesome by the team thankyou Naman... cheers keep it up.

Partner

10/10

Exceptional

13 Dec 2021

Verified traveler

The hotel is centrally located. The luxury suite was well appointed. Bathroom was one of the nicest I have ever seen. The food was excellent and we had lots of it.

Service was just the right level!

Self

10/10

Exceptional

01 Dec 2021

Vikram Jeet

It was a very short and a very comfortable stay

Business

8/10

Excellent

19 Sep 2021

manish

Nice property with convenient location. Awesome friendly staff !!

Business_and_leisure Friends

8/10

Excellent

29 Jul 2021

Verified traveler

Ok Ok experience

It was an alright stay

Self

10/10

Exceptional

24 Jun 2021

Verified traveler

Close to city’s major attractions, good options nearby to explore.

Business_and_leisure Friends

4/10

Poor

15 Feb 2021

Verified traveler

Customer service needs to improve as it does match the standards of Hilton(5 star) or even any 4 star property.

Leisure Family

10/10

Exceptional

07 Dec 2020

Sahib

Amazing view Suites

Really enjoyed the stay and kind of hospitality given by the staff.
Really enjoyed
Thanks

Friends_and_family Friends

8/10

Excellent

14 Feb 2020

Verified traveler

Staff was very nice, polite and helpful. Concierge; Sanjeev

8/10

Excellent

22 Jan 2020

Verified traveler

Hilton Gurgoan

Convenient for my work, not much in locality. Restaurant menu choices were limited but would stay again

Business

4/10

Poor

29 Dec 2019

Nikhil

Decent hotel

Hotel was good and clean. The rooms temperature was uncomfortable and it was not possible to change it. For a five star hotel I would have expected it to be easy to have proper air conditioning. I was given two fans and offered a room late in the night. However they did offer us a free ride to the airport.Over all decent hotel

Friends_and_family Family

8/10

Excellent

13 Dec 2019

Verified traveler

All good. Excellent location. Very good staff. Friendly and serviceable.

Leisure Family

8/10

Excellent

11 Nov 2019

Nitin

Nice Hotel

The staff were very cordial and friendly. I was given an early check in and they even made me the guest of the day and upgraded me to the executive floor (though i must admit other than that i did not feel anything different as a supposed guest of the day). The cookie served at checkin was delicious.

Business

10/10

Exceptional

06 Oct 2019

Verified traveler

The staff were extremely courteous and helpful and paid attention to every single detail. They made us very welcome.
Excellent service.

Leisure Family

10/10

Exceptional

29 Sep 2019

Shard

venu was clean and friendly staff I was introduced to my room attendant Komal who did a great job.

Leisure Family

4/10

Poor

18 Sep 2019

Ashish

not flexible

There was noise from other room. we had complain from first day. but they promised to change room . Even they do not change the room in my 5 night stay.

10/10

Exceptional

24 Jun 2019

Verified traveler

Excellent and quick services,Good food.Staff are very decent and responsible

Business_and_leisure Family

4/10

Poor

24 Oct 2018

Verified traveler

The firat room that i checked in, the AC control panel did not work. Then they changed me to another room. In the second room, the wash basin was leaking!