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Comfort Hotel Shin Yamaguchi

Yamaguchi · Japan

2-7-21 Ogori-MeijiView location

8.4/10Excellent298 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Shin Yamaguchi

The Comfort Hotel® Shin Yamaguchi is conveniently located in front of the JR Shin-Yamaguchi Station, one of the city's main stations. This Yamaguchi, Japan hotel also provides easy access to the Chugoku Expressway and the Yamaguchi Ube Airport.

Many historical landmarks are nearby, including the Gochuan hermitage and the Rurikoji temple, featuring a beautiful five-story pagoda and designated as a National Treasure.

Additional nearby landmarks can be accessed by bus, like the Akiyoshidai tableland, a massive limestone plateau, Akiyoshido, the largest cave system in Japan, and Yuda-Onsen, also known as Yuda Hot Spring.

Read more about this hotelShow less

Located in Yamaguchi, Comfort Hotel Shin Yamaguchi is a 4-minute drive from Yamaguchi College of Arts and 8 minutes from Ishin One Hundred Year Memorial Park. This hotel is 5.8 mi (9.3 km) from Sho Hachiman-gu Shrine and 6.3 mi (10.1 km) from Yamaguchi University.

Make yourself at home in one of the 139 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Safety features at this property include a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Yamaguchi College of Arts 3.4 km / 2.1 mi
Ishin One Hundred Year Memorial Park 8 km / 5 mi
Sho Hachiman-gu Shrine 9.3 km / 5.8 mi
Yamaguchi University 10.1 km / 6.3 mi
Koujin Shrine to the Warrior God 10.4 km / 6.4 mi
Inoue Park 11.3 km / 7 mi
Ryuzoji Temple 11.6 km / 7.2 mi
Yamaguchi Center for Arts 12.5 km / 7.8 mi
Yamaguchi Kirara Haku Memorial Park 12.8 km / 8 mi
Yamaguchi Museum 13.4 km / 8.3 mi
Yamaguchi Catholic Church 13.4 km / 8.3 mi
Tsukiyama Shrine 13.7 km / 8.5 mi
Toshun-ji Temple 13.8 km / 8.6 mi
Yamaguchi Prefectural Museum of Art 13.9 km / 8.6 mi
Yamaguchishi City Saikotei 14 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 139
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
Show 17 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • GymExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Conference room: 1
  • PhotocopierExtra charge
  • FaxExtra charge
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 19 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • TV
    • Wi-fi
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    TWIN NON SMOKING

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • TV
    • Wi-fi
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    DOUBLE WITH DOUBLE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Shin Yamaguchi

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Shin Yamaguchi

8.4
Excellent
298 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
28 May 2026
Leah
Very convenient to train and bus stations
Family
10/10
Exceptional
21 May 2026
Timothy
Get the QR code before arriving for a smooth check in experience.
Self
4/10
Poor
14 May 2026
Anne
While the staff was friendly and helpful when a saw a large cockroach in my room, and they did change my room, I did not have a lot of confidence in the cleanliness of the hotel. The breakfast was substantial, considering it was complementary.
Friends
8/10
Excellent
23 Mar 2026
Frank
Everything was fine, except you could not turn the fan off in the bathroom
Self
10/10
Exceptional
18 Mar 2026
Stefanie
So close to train station it was to go anywhere we had planned using the trains.
Partner
6/10
Pleasant
15 Dec 2025
Reshma
Room was clean so can't fault them on that but it's a very dated hotel. It is okay just for sleeping in as the location is extremely convenient, right opposite Shin-Yamaguchi station so easy to get to locations such as Hagi Castle Town and Akiyoshido Caves.
Free Breakfast was included but the offerings were basic in my opinion so I didn't go back after the first day.
Self
10/10
Exceptional
12 Mar 2025
Brett
Great hotel, very clean and well maintained.
Staff were very friendly and helpful.
Great location next to Shin-Yamaguchi Station.
I recommend staying here 👍
Leisure Self
8/10
Excellent
17 Jan 2025
Calvin
Clean, great staff, excellent breakfast. Even a couple bikes to get the kinks out from travelling. High value for price.
Leisure
10/10
Exceptional
26 Oct 2024
Agnes
Great location, close to the train station and bus center. Good breakfast. Clean rooms with all the amenities.
Leisure Partner
10/10
Exceptional
20 Aug 2024
Kennute
Great people and great environment.
Leisure Family
10/10
Exceptional
27 May 2024
Barbara
Convenient location next to Shinkansen station.
Business Self
6/10
Pleasant
02 Mar 2024
Phoebe
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!
Leisure Family_with_children
6/10
Pleasant
16 Nov 2023
dennis

did not live up to my expectations

I 've stayed here before and gave it a perfect 10the last time.
This time it did not live up to my expectations.
We love the hotel so much that I \"wished\" to extend it another 3 days.
So in the original booking I was upgraded to a nicer room.
Just because I \"added an additional 3 days to my booking, they said the room was no longer available.
I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible.
Also 2 e mails on seperate occasions have still gone unanswered to this day.
The room we stayed in this time was not as well maintained as our first time.
The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning.
I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
Partner
10/10
Exceptional
03 Oct 2023
Keiko
The service was very good, but the pillows were thin and hard to sleep on.
Leisure Self
10/10
Exceptional
15 May 2023
dennis

Close to jr shinyamaguchi

If you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements.
First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast.
To my surprise, it had more options than I expected.
It had a good choice of Japanese as well as western dishes.
If in the yamaguchi area again, I will definitely come back.
Partner
10/10
Exceptional
06 Apr 2023
James
All good
10/10
Exceptional
22 May 2019
Verified traveler

Highly recommend!

This hotel surpassed all my expectations. At only $69 a night, i honestly wasnt expecting much from this hotel. But it surprised me! It is just a 2mins walk away from Shin-Yamaguchi station, has lots of eateries and a convenience store nearby, very very friendly and cheerful staff, super clean and comfy room! The bed was exceptionally huge for a single room and room is spacious too. Even the free breakfast was yummy! I really enjoyed my stay at this hotel and wished i had more time here.
10/10
Exceptional
17 May 2019
Graeme

Clean, functional and convenient.

Clean & functional business hotel, no knobs, bell or whistles but definitely does exactly as expected.
Very convenient for the station, just 50 m from exit.
Friends
6/10
Pleasant
13 Dec 2018
Verified traveler
Nice modern hotel, just opposite JR Yamaguchi station. Bed is comfortable but pillow very thin.
Friendly very staff, simple breakfast but adequate.

But room is terribly small & very cramped for 2 persons (Double Room). Can't even walk thru the small space unless one giving way to other. Just opening one luggage alone obstruct walking space. Room size barely big enough for one person to be comfortable.

The location is very quiet esp at night. Difficult to find dining options at night ( very ilmited poor options.
8/10
Excellent
28 Nov 2018
Amanda
Very convenient location, good service at front desk, breakfast included, decent room
Friends
8/10
Excellent
13 May 2016
Kym

Comfortable stay

Large room, very friendly staff, and located close to major train station and a number if restaurants. Included breakfast had selection of both Japanese and western foods. No complaints!
10/10
Exceptional
10 Apr 2016
Claire
Great service and very clean.
Breakfast could be improved with more choices.
Partner
8/10
Excellent
07 Apr 2016
Verified traveler
Hotel rooms were typical small rooms in Japan. Good price. Hotel very close to train station. Not much to do in neighborhood. Used hotel as base for day trips to cities in Yamaguchi prefecture and Kyushu.
Partner
8/10
Excellent
17 Jul 2015
Verified traveler

Close to back side of the Shin Yamaguchi Station.

Offer the maximum convenience, facilities, cleanliness, service for the price.
Good qualities and taste of the free breakfast.
Staff are ready to answer diverse questions regarding with the Yamaguchi City.
8/10
Excellent
19 Nov 2014
Verified traveler

A stop along the way

Just stopped for a night on our way to another location. The hotel is very convenient to the station and the breakfast is OUTSTANDING. The room is typical for a Japanese business hotel -- very small, but clean and well-appointed. The neighborhood is not much. I suspect this is the less interesting side of the station, but we only needed a place to spend the night, so it was fine.
Partner
10/10
Exceptional
18 Jul 2014
Katie

Very nice affordable place to stay in Yamaguchi

My husband and I stayed at the Comfort Hotel for five nights and we loved our stay there. It is extremely close, just a minute or two walk, to Shin-Yamaguchi train station. They offer a free breakfast that has a wide variety of both Japanese and Western foods. The staff was very nice and our rooms were always clean and it was very comfortable. We would definitely stay at the Comfort Hotel again when visiting Yamaguchi.
Family
10/10
Exceptional
21 Nov 2012
Jeff

Had a great stay at Comfort Hotel Shin Yamaguchi

This hotel can be easily accessed from the UBJ airport by taking the train to the main station Shin Yamaguchi. The hotel is modern and well maintained and the price is very reasonable for what is included. It is really a good deal. Staff is friendly, free wifi internet, free breakfast was included. Only thing is that check-in is a little bit later at 3PM.
8/10
Excellent
12 Nov 2012
Chris
Free Breakfast. 4711 Shop next door.
8/10
Excellent
26 May 2012
ds999

opposite shinkhansen station

right outside station, bright, clean, welcoming staff. free coffee up to midnight, free newspaper (jap only). vg brekky, good selection and plenty of it. nice restaurant just round the corner - but don't expect an english menu - a few pictures is about the best you will get in provincial japan.
8/10
Excellent
03 Jul 2026
tetsuji
朝ごはんが美味しい😋
Self
8/10
Excellent
09 Jun 2026
Yuriko
I came to the hotel late in the evening but people were very helpful.
Breakfast was better than I expected.
8/10
Excellent
06 Jun 2026
Kyoko
御値段の安いのに、朝食は満足、えきからも近く、施設も綺麗でした
Self
10/10
Exceptional
20 Apr 2026
Miwa
新山口駅に徒歩数分のロケーションで、飲食店、お土産など便利です。
(コンビニ、スーパーも近い)
スタッフさんが親切で安心感があります。
室内、浴室ともにキレイです。
個人的にはコンフォートさんのスムージーが大好きで、今回も美味しくいただきました。
九州から広島へ行く間の途中での滞在でしたが、ゆっくりできました！
リーズナブルな料金で快適です。
Family
10/10
Exceptional
11 Mar 2026
Yasuko
朝ごはんがとても良かったです。化粧水キットがあったらなおよしです。
Self
6/10
Pleasant
25 Feb 2026
Ryuji
朝食は普通でした
4/10
Poor
10 Feb 2026
tomoaki
駐車場が遠い。1番近いホテルの駐車場は4台しかない
Business
4/10
Poor
23 Jan 2026
YA TING
出車站過馬路就到飯店, 地理位置很優, 房間過小, 打開一個大行李箱就已經很蠻勉強, 飯店不是太新不敢將行李箱塞到床下怕有灰塵, 另一個只好架高, 被子看的出來洗過很多次上面有黑色棉粒, 早餐還行, 空調不能調, 隔音極差, 可能是離車站近+樓下有居酒屋的關係, 半夜2點多酒客大聲喧嘩的聲音清晰可聽, 吵到睡不著.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
??
静かで過ごしやすかったです。
10/10
Exceptional
20 Oct 2025
MITSUAKI
接客は素晴らしいかった！！また宿泊したいですねー。
8/10
Excellent
18 Sep 2025
Atsuko
出張で利用しましたが快適でした。無料の朝食もよかったです。
Business Self
6/10
Pleasant
03 Sep 2025
勢津子
駅近くて、タクシーもすぐよべる。概ね、問題なし。朝ごはんのクロワッサンがもうすこしおいしいといいなあとおもいました。クロワッサンがすきなので。
Business Self
8/10
Excellent
27 Jul 2025
makoto
周辺に私共に合う食事処がなく、少し困りました。（シニア1人、孫2人）
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Nobuyuki
スタッフの対応が良かった
10/10
Exceptional
06 Jun 2025
Juri
新山口の駅前で見つけやすかったです。チェックインチェックアウトもセルフサービスで素早く簡単にできました。朝食も期待以上に用意されており、観光の拠点として選んでよかったです。
Leisure Self
10/10
Exceptional
28 May 2025
MAYUKO
スタッフさんの対応が丁寧過ぎるほど丁寧です！自転車も貸して頂けて歩いては行きにくいスーパーまで遊びに行けます！とても素敵なホテルです！
Business Self
8/10
Excellent
11 May 2025
YOSHITAKA
建物は綺麗でしたし
駅が近くで良かったです
Leisure Self
8/10
Excellent
08 May 2025
Verified traveler
近くにコンビニや食事をする所がたくさんあり、立地よし。ただ駐車場の少ないため、駐車場探しが大変。
Friends_and_family Family
8/10
Excellent
06 May 2025
Teruchika
駅に近くコンビニ、飲食店等も近くて便利です！
Leisure Family
10/10
Exceptional
03 May 2025
Rei

スタッフが親切丁寧

タイトルの通りです。
外国人はスタッフによると思います。
Business
2/10
Poor
26 Apr 2025
harada
壁、ドアが薄く、音漏れ大きい。
シャワーの水量が少ない
Business
10/10
Exceptional
30 Mar 2025
Mitsuhiro
フロントスタッフの対応が良く、チェックインもスムーズで安心して宿泊できました。
Leisure Friends
8/10
Excellent
23 Mar 2025
SHUCHIN
交通非常方便
6/10
Pleasant
15 Jan 2025
wakey
駅前ですがお店が少なく、食事に困ります
スタッフの対応は良かったです
Business_and_leisure Family
10/10
Exceptional
08 Jan 2025
??
綺麗でよかったです。
Business Self
10/10
Exceptional
08 Dec 2024
FRANCOIS
Séjour correct. Rapport qualité/prix satisfaisant. Hôtel à proximité de la gare.
Partner
10/10
Exceptional
02 Dec 2024
TATSUYA
スタッフの対応が丁寧で親切でした。快適に過ごせる心遣いが素晴らしいホテルです。
10/10
Exceptional
07 Nov 2024
YOSHIAKI
飲食、交通ともに超便利!
Leisure Self
8/10
Excellent
04 Nov 2024
Naoyoshi
ウェルカムドリンクの説明をしてもらいたかった。
Leisure Family_with_children
2/10
Poor
26 Oct 2024
Yusuke
ロビーに入るとタバコの臭いが充満しており非常に不快である。
また、バスルームのコップに毛が付着しており清掃が行き届いていない。
チェックイン時の男性の対応は素晴らしく気持ちの良いものだったが、チェックアウト時の女性の態度はいただけない。
Business
10/10
Exceptional
24 Oct 2024
SADAKANE
朝のバイキングとても良かったです
8/10
Excellent
01 Oct 2024
midori
朝食とても美味しかったです。
朝カレーがあれば最高でした。
Business Friends
8/10
Excellent
25 Sep 2024
Haruna
料金もお安く、施設も綺麗で街も静かでよかったです。
Leisure Family
8/10
Excellent
20 Sep 2024
Shigeto
満足出来ました。
8/10
Excellent
15 Sep 2024
YASUMI
駅近いで便利です。朝食も美味しい。1点だけ気になったのは、シャワーへの移動の際、バスタブがとても深くて、ハードルが高い印象でした。仕方がないのかな？他は満足でした。
Leisure Family
8/10
Excellent
14 Sep 2024
SATOSHI
朝食がサービスでも、十分満足できる内容で良かった。
6/10
Pleasant
08 Sep 2024
Keisuke
可もなく不可もなく。
10/10
Exceptional
30 Aug 2024
Seongjin

편리한 숙소에서 편히 쉬고 갑니다

숙소의 위치가 신야마구치역 및 버스터미널 바로 앞에 있어서 가깝고 편리했습니다. 옆 건물에 편의점도 있어서 잘 이용했습니다. 이외에 상업시설은 많지 않으나 신야마구치역 건너편에서 필요한 상업시설을 찾을 수 있습니다.

숙소의 시설도 필요한 것이 모두 구비되어 있고 깨끗했습니다. 테이블은 노트북으로 업무를 보는데 불편이 없을 정도로 넓어서 좋았습니다.

조식도 넉넉한 종류를 구비하여 만족스런 아침식사를 했습니다.

다음 번 신야마구치에 들를 때도 다시 이용할 예정입니다.
Self
6/10
Pleasant
22 Aug 2024
Tomohiro
周辺で週末にフェスがあり、宿泊料金が通常の倍以上になっていました。
それは致し方ない事とは思いますが、一方で部屋のエアコンの効きが悪く、蓋を開けたらフィルターに埃がびっしりついている状況です。自身で外して洗い取り付け直したら効き始めました。こう言った部分の事前準備ぐらいはやって頂きたい。高くても仕方ないかな、と思わせれる努力は必要だと思います。
Business Self
8/10
Excellent
16 Aug 2024
seigou
良いところですよ。
Business_and_leisure Self
8/10
Excellent
14 Aug 2024
Byungkyu

Good position but need to be cleaned

Good position very close to shin-yamaguchi station. Several representative japanese restaurants around the hotel
Friends_and_family Family
8/10
Excellent
12 Aug 2024
KATADA

駅近で便利。

ゆっくり過ごせました。周辺の店での夕食は予約をしておいた方が無難。
Friends_and_family Family
8/10
Excellent
10 Aug 2024
Jorge Armando
Muy cómodo
Partner
10/10
Exceptional
09 Aug 2024
Kanna
地震の際のフロントスタッフさんの対応が良かったです。無料の朝食も種類豊かで美味しかったです。
Business Self
8/10
Excellent
02 Aug 2024
Mariko
2階だったためかすりガラスの上　眺めも何もなく残念でした。部屋の狭さも眺めがよければ帳消しですが。
8/10
Excellent
11 Jul 2024
Surachai
เดืนทางสะดวกมาก อยู่ใกล้สถานีรถไฟ
8/10
Excellent
27 May 2024
YUKIHIDE
観光や外食をメインとして宿泊のみと考えたら問題ないと思います。　　朝食は数は少なめですがまずいと感じたものは無かったです。　リーズナブルな宿泊用ホテルです。
Business_and_leisure
6/10
Pleasant
22 May 2024
Masayoshi
普通
10/10
Exceptional
28 Apr 2024
Shu
駅近！
Leisure Family_with_children
10/10
Exceptional
13 Apr 2024
Yukiko
　宿泊費抑えめのホテル探し。朝食がついていたらいいけど、なければ素泊まりで、、、という考えで見つけたホテルでした。
　一番よかったのは、無料なのに種類が充実しているビュッフェ形式の朝食です。美味しかったし、朝から品数多く食べられて嬉しかったです。家では飲まないスムージーも２種類とも美味しくいただきました。
　スタッフの方はにこやかな対応。私にとって初めての体験だったのが、部屋のカードキーを回収箱に入れるだけのチェックアウトです。宿泊費が抑えめの秘密は、他にも宿泊客に不便を感じさせない程度のセルフサービスで人件費を抑える工夫をしているのかなと想像しました。
　夜はホテルの近くにある居酒屋で食事しようと予約していたのですが、思っていたより近くだったのでラッキーでした。
　ひとつだけ残念だったのは、ユニットバスの照明に埃がついていたこと。夜の入浴時には気づかなかったのですが、朝の歯磨きをしている時に見つけてしまいました。
　それ以外は、部屋は綺麗に掃除されベットも整えられていて、清潔感を感じました。
　全体の評価は星5つ！コンフォートホテルは全国にあるようなので、同じレベルなら次の旅行先でも利用したいなと思いました。
Family
10/10
Exceptional
21 Jan 2024
Shin Lieh

方便乾淨衛生經濟實惠

方便乾淨衛生經濟實惠
Self
6/10
Pleasant
07 Jan 2024
Haruna
駅に近くて便利です
Leisure Family_with_children
10/10
Exceptional
29 Nov 2023
Katsuhiko
朝食バイキングが良かった。
Business Self
8/10
Excellent
28 Nov 2023
Nemoto
It's OK
8/10
Excellent
24 Nov 2023
Naka
　あー
Family
6/10
Pleasant
16 Nov 2023
RYUICHI

駅、食べるところ、コンビニが近くに揃うホテルです

駅からほぼ濡れずにホテルまで到着できる距離にあります。食べるところも多くはありませんがすぐそばにありますしコンビニも近くて便利です。
Business
8/10
Excellent
12 Nov 2023
masashi
朝食付きの朝食ではないバリエーションだった。
Leisure Self
10/10
Exceptional
10 Nov 2023
Seiji
満足です
Business Self
10/10
Exceptional
26 Oct 2023
kanichi
清潔でした。
Business Self
8/10
Excellent
09 Sep 2023
MASAYA
部屋置きのティッシュが小さ過ぎて鼻もかめない
Business Self
6/10
Pleasant
31 Aug 2023
Verified traveler

もうちょっと頑張ってほしいかな

初めて利用いたしました。従業員の方の接客等は気持ちが良いものでした。部屋も清潔で問題ありません。
ただ残念に感じたのは、あくまでも個人的感想として、「翌朝の浴室のにおい」「かなり使い込まれた感のあるタオル類」を感じました。
もうちょっと頑張ってほしいです。

Business
10/10
Exceptional
31 Aug 2023
hisako
It was clean, 5mim from the station and good breakfast!
Leisure Family
8/10
Excellent
30 Aug 2023
Yukimi
とても清潔で駅近で泊まりやすかったです
Business_and_leisure Self
10/10
Exceptional
15 Aug 2023
Atsushi
とても快適でした
Business Self
10/10
Exceptional
11 Aug 2023
naoto
ありがとうございます
10/10
Exceptional
26 Jun 2023
Tsuyoshi
朝の食事も美味しく頂きました。
Business Self
10/10
Exceptional
25 Jun 2023
Shu
施設が綺麗で、スタッフさんの対応が良かったです。朝食のスムージーが美味しかったです。
8/10
Excellent
16 Jun 2023
Satoshi
歯ブラシ、シェーバーやタオルなどは希望するものではありませんでしたが、機会があればまた利用させていただきたいと思いました。
Business Self
10/10
Exceptional
06 May 2023
Junichi
朝食バイキング付でこの値段はかなりお得です。
部屋もキレイです。
自由に使えるドリンクバーもありました。
8/10
Excellent
22 Apr 2023
Hisashi
新山口駅の北側に位置します。駅のすぐ前なのでアクセスは抜群に良いですが、駅の北側は南側と比べて閑散としているため少々寂しさは感じます。コンフォートホテルは、全国で何度も利用しているので、安心感があり、朝食も美味しく気に入っていつも利用しています。なお、駐車料金は、1泊450円必要で早いもの勝ちなのでそこだけ注意が必要です。
Leisure Self
8/10
Excellent
20 Apr 2023
haruhisa
接客態度が解かりやすく気持ちよかったです
Leisure Partner

Location & surroundings

Comfort Hotel Shin Yamaguchi
2-7-21 Ogori-Meiji, Yamaguchi, Japan

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Comfort Hotel Shin Yamaguchi

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