Park Plaza Faridabad

India , Delhi and NCR
FARIDABAD, SECTOR21C
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50 reviews shown

4/10

Poor

14 Feb 2026

Anjali

Room assigned was less than satisfactory for a four star hotel. AC on the blink too often everyday. TV did not work most of the time. Once the water in the bathroom was off completely. Huge inconvenience. Staff at front desk were not supportive.
Dining room staff was great and the saving grace.
Final bill was beyond what was originally estimated at time of booking.
Rate it as a two star hotel at best.

Partner

4/10

Poor

05 Feb 2026

Anjali

Allocated room was below average. Bathroom was inadequate, no tub, water all over the place after shower. TV on the blink mostly. AC randomly went off. Had to call to get it started again every time. Water in the bathroom abruptly stopped completely. Hotel bill was enormously exaggerated from what we expected to pay. Reception staff mostly unhelpful. Most certainly not a four star hotel experience. Dining room staff were great.

Partner

10/10

Exceptional

07 Jan 2026

Obin

Everything was spotless

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

ADS

Lot needs to be done . Staff is friendly but needs lot of training , manners , service ,
Meals need lot of improvement
Service is very very slow
Place is under staffed , I had to look for waiters
Even senior STAFF needs education , they were putting hand in GLASS
Serving meals is way below standard
Room # 107 the BATHROOM taps are dripping

Self

6/10

Pleasant

22 Dec 2025

Arvind

The universal wall outlets needed an extra step to get our US adapter to work. If there are multiple folks per room please default to 2 keycards. A bit more in beer selection in the bar would go a long way. Focus on the little things to improve customer experience. Thanks.

Leisure Family

6/10

Pleasant

20 Nov 2025

Sumit

At times they have water issues. One afternoon we were without water for over 2 hours. Security staff is very respectful and welcoming. Reception staff should also replicate that. Also certain basic amenities like tissues were not present in the room even though we booked their suite. Overall okay experience.

Partner

8/10

Excellent

06 Nov 2025

Clean room, premium shampoo conditioner, soap and lotion.
I would recommend provide microwave oven in rooms for foreign guests.

Leisure Self

10/10

Exceptional

04 Nov 2025

pratick

Its good over all // got what was expected.

Leisure Friends

10/10

Exceptional

19 Oct 2025

JO ANN

Clean and neat, staff are courteous, management is friendly and effective

Leisure

10/10

Exceptional

11 Oct 2025

sandeep

Rooms are clean and spacious. Staff are very courteous

Business

8/10

Excellent

07 Jun 2025

Arvind

It’s one of the best hotels in Faridabad.
However the food quality needs to improve

Business

2/10

Poor

07 Jan 2025

Ashita

Hello It was one of the worst experiences I had! The rooms were freshly painted and I have paint allergy! it got to a point that I was breathing heavy! by the time my room was changed I already fell sick and had an international flight to catch next day!

8/10

Excellent

07 Nov 2024

Prashant

All good

Leisure Friends

10/10

Exceptional

08 Jul 2024

Sumit

Very Good

Very comfortable stay

Friends_and_family Family

6/10

Pleasant

18 May 2024

Arvind

Your front desk staff needs lot of training and grooming.
I stayed at the hotel from 13-15 and again from 16-17 May 2024.
On 14th evening I had filled the Raddison membership form and given to the lady sitting on the front desk but till the time I checked out 2nd time on 17th May she did not take
Any action on that membership form.
On 17th at the time of checkout she told me she will email it to me but even 30 hours later I have not received the same.
Wonder what is the basis for your selection of such incompetent staff

Business

10/10

Exceptional

31 Jan 2024

Chetan

Service was excellent. Choice of breakfast options is very good. Comfortable stay.

Business_and_leisure Family

10/10

Exceptional

19 Nov 2023

Ankit

Decent stay with good food options

Leisure Friends

8/10

Excellent

08 Oct 2023

Aman

Value for money. Overall satisfactory stay.

Leisure Family

2/10

Poor

06 Apr 2023

Dharmender

This was the worst hotel I have ever lived in my life so far. This hotel is not worth for even 2 stars. It was a dirty, filthy hotel. The room definitely had smoking smell. There were stains all over the place including the carpet, bath sink, table etc. The toilet seat has yellow stains. The worst part was the staff's attitude. They asked me once how my stay was. I told him all the issues and their response was \"sorry\". What do I do with your sorry? I paid $110 per night for this filthy hotel. I filed a claim against the hotel, sent them the pics and videos of the filthy place and was able to recover some amount of money. Never stay at this hotel.

Business_and_leisure Self

2/10

Poor

03 Apr 2023

mariam

The worst hotel i have ever seen the reception is thief the man in the morning shift he is impolite and a big thief i have cancel my stay there and he told me expedia will return your money when the agent of Expedia call him he refused to make a refund and when i face him he told me no I didn’t tell that they will give you he is such a liar

Leisure Family

8/10

Excellent

01 Jan 2023

Kamal

Nice Small Hotel Close to the Market

Hotel close to market and many food outlets. Buffet Breakfast variety was quite Vast.

It was comfortable and cozy stay.

Friends_and_family Family

2/10

Poor

15 Nov 2022

Mayank

Good location !
Close to industrial area.

Badly maintained property.
Satins on carpet, broken faucets , uneasy bed.
Unhygienic room condition!

Business Self

8/10

Excellent

29 May 2022

Aditya

Good property to stay in Faridabad as looking at the limited options we have.

Business_and_leisure Self

2/10

Poor

24 May 2022

Zail

The property is far below its claimed star rating and in a very poor state. I travelled from Melbourne and stayed for one night moving from Taj Vivanta as this property was closer to my last day plan of visiting a friend in Sec - 21.

It is a very govt style poor experience right from the checkin process where the reception staff do not greet you let alone make you feel any welcoming. I felt that the entrance guard had much more training then the reception staff especially guy named Nikhil who could not look up my reservation made through Expedia for 15 minutes while I was standing on the reception. He is pretty cold and gave no eye contact while talking and ignorant to your queries like a typical govt employee.

As it can be seen in the picture, the room carpet had stain marks all over the floor. It had ciggi burn marks all over the carpet and the room smelled of smoke despite it was a non smoking room.

The bathroom locks were broken/hanging and no cleaniliness at all across the property. On the day of 23/05/22 there were thunderstorms and rain that led to the main reception leaking water from the roof right in the middle of the entrance. They had to place buckets and towels on the floor to collect all the water. This says it all about the hotels ailing infrastructure that needs a major overhaul. I will never recommend anyone to book this hotel as it will give you the feel of a low end budget hotel at a price in which several better properties are available to rent.

Business_and_leisure Self

8/10

Excellent

04 Apr 2022

Kritarth

Comfortable stay, management needs improvement

Ran into issues during check in as the management did not have my booking information at their end.

Partner

8/10

Excellent

27 Feb 2021

Sumit

Best Services

It was great day at park plaza. Great services

Self

6/10

Pleasant

07 Jan 2021

Verified traveler

Dirty and falling apart

Food was absolutely pathetic. The rooms are dirty, the bed is extremely uncomfortable, the showers are blocked, the bathroom faucets are rusting away to glory and are damaged. The toilet flushes dont work properly.

Business

10/10

Exceptional

25 Mar 2020

Verified traveler

Excellent service by the hotel and superb food and snacks

Business_and_leisure Partner

8/10

Excellent

25 Oct 2019

Joanna

Nice hotel, great staff, could do with more attention to cleaning in some areas

Business

4/10

Poor

21 Sep 2019

Verified traveler

AC was not working. Lights not working , called reception multiple time but they didn’t resolve it. At last we had to leave the hotel after few hours of check in. Very bad experience

Leisure Partner

8/10

Excellent

28 Jun 2019

Verified traveler

Nice place to stay & staffs were very co-operative.

Friends_and_family Family

2/10

Poor

10 Jun 2019

Verified traveler

Pathetic front office staff..! Basic amenities not present in the room (like a mini fridge). AC doesn't works properly...no cooling in the common areas...but worst are the front office staff..! It's a sad and depressive place

2/10

Poor

07 May 2019

Verified traveler

The property is highly over rated on the website and the check in procedure too was terribly time consuming! I would like to demand some serious concession on my next bookings because of this blunder!

Leisure Partner

8/10

Excellent

06 Feb 2019

Verified traveler

Clean,modern and comfortable.

Family

8/10

Excellent

22 Dec 2018

Verified traveler

3rd visit in as many months. Best place in that area. Restaurant however needs more cleanliness. Breakfast is excellent with plenty of options.

6/10

Pleasant

15 Oct 2018

Chetan

Comfortable peaceful stay. Nice food. Cooperative staff

8/10

Excellent

17 May 2018

Pradeep

Very nice hotel

Good stay and you need not go out for anything
I am really happy to stayed in park plazza

8/10

Excellent

07 Apr 2018

Verified traveler

The service and quality of food during Breakfast Needs Improvement specially the Service of the Staff

10/10

Exceptional

23 Mar 2018

Verified traveler

recommend others

Overall nice

6/10

Pleasant

23 Mar 2018

Ribhu Nath

Indifferent and frustrated staff of Hotel

The hotel's staff seems to be frustrated on some account. No smiles by the reception team, I was left with my suitcase to go and find my room on 5th floor -without exchanging any pleasantries, a reception staff in the lift did not wait even when he saw a foreigner rushing to catch the lift, no 'good morning' etc when you see the staff in the llift or elsewhere...

6/10

Pleasant

13 Mar 2018

Preet

Nice hotel but a little style over substance

The hotel was nice but some staff were very rude and abrupt. The rooms were comfortable but there was a smell of damp. Despite being a 4 star hotel the bathrooms were to be desired. The sink seal was coming away and you couldn’t see the mould underneath.
Went and ate in the restaurant one evening and the service was so slow I decided not to again. But the service for breakfast was very good!

8/10

Excellent

19 Jan 2018

Ravi

Nice Functional Business Hotel

The Hotel is Good with Good Staff. They need to improve on the Food Taste

10/10

Exceptional

18 Jan 2018

Manpreet

Nice stay it was very comfortable at an affordable price

10/10

Exceptional

03 Jan 2018

Verified traveler

No frills and to the point

Very receptive staff. Efficient housekeeping. Non interfering atmosphere. Very hospitable. †*****†*************††

8/10

Excellent

23 Sep 2017

ashis

Nicely located, comfortable, clean room.

10/10

Exceptional

20 Mar 2017

Nilesh

Nice One

Better to stay in Faridabad, with this price it is really excellent facilities with good Breakfast. Location is also near Highway, which gives easy access to other point. Even Delhi visiting person can also stay. Only AIRPORT is far away.

8/10

Excellent

17 Jan 2017

Verified traveler

good hotel !

good hotel for those wanting to stay close to the happening areas of faridabad with close proximity to metro and HUDA market. also 30 mins to delhi via metro at badkhal chowk .

8/10

Excellent

24 Nov 2016

Michael

A comfortable hotel with friendly staff

We have just come back from the Park Plaza Faridabad after 17 days stay. All the staff were helpful and friendly which made our stay feel like home. We actually felt sad leaving the hotel. A special thanks to Arindom, Rixy, Amit, Dinesh, Deepak, and all the restaurant staff.
The choices of buffet food was good too, both breakfast and dinner. The hotel often hosts Indian weddings that gave us an eye opener as to how Indian families celebrate their weddings.
Wifi has been good overall apart from a few brief interruptions due to power cuts, but I managed to watch 3 rugby matches on my iPad without any problems.
The bed was really comfortable and the room was a good size and well equipped. We had a higher level room which helped to escape the air pollution a bit.
Although the location of the hotel is not near the metro like the Radisson Blu, we were glad we chose the park plaza as it is quieter and you can easily take uber taxis anywhere and they are cheap.

6/10

Pleasant

23 Jul 2016

Francesco

As good as it gets for Faridabad, but bad WiFi

The Park Plaza Faridabad is a good hotel, particularly for Faridabad, which is not a nice city. The hotel is comfortable, with very well-appointed rooms, comfortable bed, and nice bathrooms. Like in much of India, the service can be a bit overbearing (too many times do service managers knock on your door to check the standard of the service), and when something actually does go wrong, the service is unable to fix it. I had ongoing problems with the WiFi, and the IT manager managed to tell me it must've been my computer that had a problem, although my phone also couldn't connect at the same time, and I heard other guests at breakfast complaining about the same problem. As I was traveling for work, the lack of connectivity caused me a lot of problems, and led me to having to tether my phone, at added cost. Also, I would not recommend ordering any non-Indian food at the hotel, as I got food poisoning from their creamy chicken pasta. The Indian fare was very good, though. Overall, not world-class, but as good as it gets for the sad city of Faridabad.

10/10

Exceptional

14 Jun 2016

Elsie

Delightful place to stay

Thank you to all the staff at Park Plaza, Faridabad for making me so very welcome it was a pleasure to stay at your hotel. Excellent service from the moment I arrived until I left. Everybody was so helpful & friendly. Food was excellent & plenty to choose from regardless of what your tastes are. The service was equally brilliant thanks to Kartikeya Niscol who was extremely professional in all the running of the restaurant & his dedicated staff. Also his helpful & caring manner.

Family