Name: Sheraton Mar De Plata Hotel
Address: Alem 4221, Mar De Plata, 7600, AR

8/10

Excellent

20 Jun 2026

Jorge

Todo muy bien , falta reciclado

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Maria

Great hotel with a beautiful view nice amenities like Gym and a nice outdoor pool. It is on a great location with access to restaurants and shopping around.
Staff was also super friendly and helpful

Family_with_children

10/10

Exceptional

20 Dec 2025

Martin

All great

2/10

Poor

08 Jun 2025

Pablo

We stayed at the Sheraton Mar del Plata, and unfortunately, the experience did not meet expectations for a hotel of this category. The rooms are outdated and clearly in need of renovation. The mattresses were hard and uncomfortable, and there was no way to make the air conditioning work—only the heating was functioning, which was frustrating given the weather.

The Wi-Fi was unreliable and slow, which made it difficult to stay connected. Additionally, there weren’t enough power outlets in the room, which was very inconvenient for a family traveling with multiple devices.

We sat at the hotel bar for quite some time and were never attended to. On top of that, they attempted to charge us the 21% VAT even though I clearly proved my status as a foreign tourist not residing in Argentina and paid with a credit card issued abroad, which should have exempted us from that charge according to current law. Despite showing the required documentation, no solution was offered.

Overall, a disappointing experience—especially from a hotel that carries the Sheraton name.

Leisure Family

10/10

Exceptional

28 Feb 2025

patricia and james

Great Spa, pools and service!

The hotel was great! The spa and spa services were excellent. The linens were really top of the line. The staff was very professional and helpful, they made everything easy for us.

Partner

10/10

Exceptional

27 Feb 2025

Santiago

Service is good, room is very cozy and comfortable including the bathroom. It's up to standards with what you'd expect from the brand and the category. Location is nice, while not a beachfront hotel, it's located in a great area and not far from the nicest beach in town. My only minor caveat would be that it's a bit too complicated billing wise with multiple card authorizations happening for different things, if you like one clean charge that covers everything you're probably not going to be able to have that.

Business_and_leisure Self

10/10

Exceptional

16 Feb 2025

Joe

Mariano and the staff made every effort to make sure that we had a great experience. We had an amazing experience!

Business_and_leisure

10/10

Exceptional

01 Feb 2025

Liliana

A five star hotel w a beautiful view. Loved breakfast. Loved the spa.

Leisure Partner

6/10

Pleasant

24 Jan 2025

Carlos

Sheraton.. mala franquicia... Abusan de la marca, y ubicación frente al golf y el mar. Habitaciones IGUALES QUE HACE 20 AÑOS ... Baños.. SIN RENOVAR ... Cañerias hacen MUCHO ruido (me queje dos veces). Desayuno .. muy básico, no a la altura ni 4 estrellas. Personal se esfuerza, pero tambien a veces muy joven, sin adecuada experiencia. Gimansio buena vista, maquinas 7 puntos (algo han renovado). Pileta externa, antigua , hay pileta nado. Pileta interna, sauna, no me arriesgue para no desilucionarme, pero realmente no fui. Segunda vez que voy en tres meses, pido piso alto cuando reservo .. me dan pisos bajos y me quiern cobrar porque dicen que tome reserva por Expedia o booking. En Rotterdam, Miami u otros Marriot aun yendo por app viajes, buscan y me dan piso alto, en MDQ no.. prefieren especular que acepte pagar un alto sobreprecio (de usd 270 a 340.. solo por subir 5 pisos..). Ya he pedido en mi empresa no me reserven nuevamente, salvo que no haya opción, prefiero Costa Galana sin dudar.

Business_and_leisure Partner

10/10

Exceptional

08 Dec 2024

Georgina

Amazing hard working people.Grewt view and food and security.pl3ase add an ATM.

Business_and_leisure Self

10/10

Exceptional

27 Nov 2024

Georgina

Amazing people they helped me a lot . Great breakfast nice gym .

Business Self

10/10

Exceptional

09 Jul 2024

Leticia

Just an all around nice place!!

Leisure Family

8/10

Excellent

26 Feb 2024

Aldo

Overall it was a good experience

2/10

Poor

17 Feb 2024

enrique

From the moment i walked into the room i went to use the bathroom and it flooded. I called guest services to see if they would change our room before we settled in and they refused. They stated i had to call expedia. Which i did with no resolution the whole stay..

Leisure Family

10/10

Exceptional

11 Feb 2024

Alfred

Modern building design. Rooms are the standard US Hotel chain. Nothing special. The Gym is very good. Streaming devices like Firestick cannot access the WiFi.

Leisure Friends

6/10

Pleasant

15 Jan 2024

Bryan

Rooms are dated, food and drinks onsite are not good, tried to charge me for a late checkout, wouldn't give me more nespresso capsules, weak AC in rooms.. For the price I paid I expected a lot more. Will not be returning to this property.

Leisure Friends

10/10

Exceptional

24 Apr 2023

Chris

Great place to stay while visiting beautiful Mar Del Plata! Very convenient.

Leisure Self

10/10

Exceptional

12 Apr 2023

Nicole

Staffing was awesome! Very clean and super helpful with all requests

Leisure Family_with_children

10/10

Exceptional

09 Feb 2023

Chris

Great place to stay when visiting Mar Del Plata, very convenient location! I’ll be back! Thank you!

Leisure Self

4/10

Poor

20 Jan 2023

Nelly B

I didn't like this place at all. Bathroom tub and walls very dirty. Comforter was dirty and so was bed skirt. Rug in the room was old and dirty, I will never come to this place againl

Leisure Partner

4/10

Poor

07 Oct 2022

CESAR AUGUSTO

I don’t like waiting 45 minutes because is only one person on reception

Business_and_leisure Family

10/10

Exceptional

18 Dec 2021

Andrea

The staff are all beyond wonderful, attentive, helpful and so very friendly. Beautiful modern and very clean hotel, the rooms were spacious and comfortable. Delicious breakfast buffet. The only thing I'd critique would be that the rooms be updated with more outlets since we all depend on so much technology these days. Other than that, no complaints and would absolutely stay there again!

Leisure Partner

8/10

Excellent

25 Aug 2021

Christian Matias Desideris

Pro: low price for a 5 star service, the warm of the people, they were all excellent! The breakfast service, remarkable

Cons: did not have the kinder open, the parking was paid at a high cost (we thought it was free or included in the fee) and due to an external issue we could not enjoy the swimming pool 1 out of the 2 days we stayed..

Leisure Family_with_children

10/10

Exceptional

11 Aug 2021

Verified traveler

The staff was incredible nice and open to help you in whatever you need. The restaurant could have a bit more options but the food was really good. The breakfast was stunning and delicious with tons of options. The facilities are gorgeous, clean and comfortable. We had massages and we couldn’t have been more relaxed, Alejandra I think was they woman’s name, make sure she is the one that makes the massage for you.

Leisure Pet

8/10

Excellent

25 Feb 2020

Verified traveler

the food, the cleanliness and the friendly staff but there were things that I thought should have been addressed better considering the quality of the hotel like the bathroom facets.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Nieves

Bedrooms are very nice.
Coffee for breakfast has to be improved. i didn’t like the coffee

Leisure Family

2/10

Poor

27 Jan 2020

Verified traveler

The worst welcoming reception ever we need to change $100 dollars on Saturday evening and the staff could not do the change or except the money tweet that was the only money we had available at that time and Sheraton was not able to resolve that small problem.The worst welcoming reception ever we need to change $100 dollars on Saturday evening and the staff could not do the change or except the money tweet that was the only money we had available at that time and Sheraton was not able to resolve that small problem

Leisure Friends

8/10

Excellent

08 Jan 2020

Verified traveler

The pool was nice, it is not common to find a hotel in Mar del Plata with one.

8/10

Excellent

15 Dec 2019

Verified traveler

Great location I. Walking distance to beaches, nice neighborhood pubs and restaurants. Pleasing architecture, pool area and gym

Business Self

8/10

Excellent

10 Dec 2019

Gregory

Nice Stay

It was a good hotel, but it shows signs of wear. I can see why it is a 4-star hotel, but there was wallpaper coming off the wall. It is quite far from the airport, but amazing views of the city/beach.

Business

10/10

Exceptional

25 Nov 2019

Ruy

MDQ pre summer weekend

Very good hotel, in a perfect place for walking and having lunch or dinner. Rooms are clean and spacious. a very nice pool with i didn't use and a nice Spa (i had a massage there). also used the restaurant that has a view of the naval base and gold court.

Partner

10/10

Exceptional

02 Sep 2019

Verified traveler

they made us feel welcome!

Family

10/10

Exceptional

01 Sep 2019

MICHELANGELO

Amazing Hotel in Argentine Coast!!!

Amazing Hotel,and Service,

Friends_and_family Family

10/10

Exceptional

12 Mar 2019

claire

Excellent all round

Excellent

Partner

10/10

Exceptional

11 Feb 2019

Verified traveler

Wonderful staff beautiful hotel I give them five stars

Leisure Family

10/10

Exceptional

11 Feb 2019

Verified traveler

Wonderful staff!!!! Very clean hotel I really give them five starts

Leisure Partner

8/10

Excellent

07 Oct 2018

santiago

Nice hotel

No problems

10/10

Exceptional

19 Aug 2018

Rossana

Focus on what's important, leave the rest to Shera

Great location. Great view. Excellent service provided by their staff.

2/10

Poor

04 May 2018

AA

Worst hotel ever

If you paying premium $ on Sheraton, one should expect good service and comfortable stay. But this hotel is worst ever, considering that I have lived across the world in 5 star hotels, I have never wrote a review for another hotel, and this is my first bad, really bad experience.

I got a room on 7th floor, called the front desk, my AC is not working, he said, he will send the maintenance. Half hour later, no one arrived and I went down to ask at the front desk, the guy said, “open the windows” because AC is turned OFF, lol. You kidding me?

Then at 2 am, I again went down to tell another front desk manager, come to my room and see how terribly hot it is in there, I better sleep in the lobby, he came inside and agreed that it was really bad. He switched my room to one on 4th floor, well, AC was working fine in this one?

I wont be staying in Sheraton hotels ever, and wont recommend it to anyone, I told them to even donate my SPG points to anyone else, as I wont be using them anymore.

The only people I saw smiling and giving smile were the cleaners in this hotel, other than that, everyone else has a ZOMBIE face, as if they hate their work and dont like customers.

8/10

Excellent

13 Apr 2017

leo

Nice hotel. Far from beach

The hotel is awesome. Pool and gym very comfortable. The staff very nice and courteous. However, to go to the beach you have to walk long 5 blocks downhill. Coming back uphill is a bigger problem

10/10

Exceptional

08 Jan 2017

John

Great hotel right beside the beach!

Beautifully maintained hotel within easy access to the beach, shopping, and transportation.

2/10

Poor

22 Dec 2016

Donald

First night good, second night not so good!

The second night of our stay there was a party going on with electronic music that vibrated up through the building to our room on the 3rd floor. Earlier in the day when they were doing a sound check I voiced my concerns and was told the doors downstairs would be closed and it wouldn't be a problem. I asked to be moved to a higher floor and was told it wouldn't be necessary. This went on from around Midnight till around 5:00 AM. When we called down to the desk the volume would be turned down for a short while then raised louder. We are very unlikely to stay in one of their hotels or recommend them to friends and family.

8/10

Excellent

04 May 2016

Dario

Really good for a weekend

The air conditioning system was not to good and the Hotel needs a little update.

6/10

Pleasant

01 Apr 2016

Verified traveler

Terrible staff at breakfast buffet (no greeting, no welcoming, no accommodating, no nothing).

Pools: the outdoor pool is only available for use on weekends (great disappointment) and the indoor pool is only for grown ups. I booked because of the pool mainly just to find out what I just mentioned. Temperature was 25 to 30 degrees Celsius and the outside pool looked in perfect condition.

I found the hotel too pricey.

10/10

Exceptional

23 Mar 2016

ABRAHAM

Excellent location, best price / quality

The location was great, sea view amazing specially in the sunrise, the breakfast really nice with variety of fruits and options, everything was great except that at Floor 9 with windows closed the traffic could be heard and was difficult to get to sleep. I would stay again in this Hotel, and price quality was very fair.

Family

6/10

Pleasant

07 Mar 2016

Matthew

Not the best Sheraton, but good enough

Good hotel. They ruined the dress shirt that I sent in for laundry, but did their best to make amends on it, so it worked out. The room kind of was missing a few key amenities that I would prefer. For example, no cork screw in the room, no alarm clock. Pool was a bit small & hours were a bit short. Fitness facility was great.

8/10

Excellent

20 Aug 2015

Thomas

Beautiful Resort Area

Was in Mar del Plata for business. Hotel is great with outstanding views of the ocean on one side of building. Biggest challenges were that the elevators seemed to have problems reading key cards to access guest floors, and the lobby bar couldn't take MasterCard payment, although the Front Desk could. Would stay here again for business and/or pleasure.

8/10

Excellent

24 May 2015

Peter

Modern, clean hotel in nicer part of town.

Modern, clean hotel in nicer part of town. Definitely picked the wrong time of year to visit, but couldn't fault the hotel. Restaurant was a bit sub-standard for the pricing. Town itself is a bit of a dump.

Family

10/10

Exceptional

23 May 2015

Verified traveler

Review Sheraton Mar del Plata

Short but excellent.

10/10

Exceptional

15 Jan 2015

Yoni

Sheraton mar del plata

Great hotel, the room was big and clean with nice view to the ocean.

8/10

Excellent

04 Jan 2015

Verified traveler

As Good as expected, friendly staff and comfortable facilities

10/10

Exceptional

28 Feb 2014

Enzo

A great stay at the Sheraton Mar del Plata!!!

We went on a Family Vacation, and had a great time. The hotel was great in every aspect.

Family

8/10

Excellent

15 Feb 2014

Verified traveler

comfortable

Overall, the staff was friendly and tried hard to help with questions and concerns. The biggest frustration was that only a very few staff members spoke some or any English and they were at the front desk only. Also, it was surprising that there was not a single TV station in the fitness facility or in the guest rooms that was in English. No CNN or BBC or any other option. This is quite unusual for an American chain hotel in a foreign country. Typically a better effort is made to accommodate the guests. Clearly, an American traveling to this city would select an American hotel if a language concern exists.

6/10

Pleasant

30 Nov 2013

vicky

Nice location, close to the beach.

Overall a nice hotel, great location!
On the other hand, wi fi was slow and you have to request beverages beforehand for the mini bar! So if you got thirsty in the middle of the nite and wanted a Coke instead of water you had to call downstairs for them to bring it! Not good!

10/10

Exceptional

21 Oct 2013

Liliana Munoz

Excellent

I always stay there

8/10

Excellent

20 Feb 2013

Verified traveler

Good location

The pool could be definitely bigger. The hotel si localed in a great area: several restaurants, pubs and stores closeby. Food at the hotel is also goos.

8/10

Excellent

11 Dec 2012

Verified traveler

Good hotel in general

Very good standard of rooms however not the best power to the shower. Swimming pool and area around it could be better. Annoying with loud musIc from night club in the basement, could hear it clearly all the way up to 8th floor in our room..

6/10

Pleasant

24 Aug 2011

Ross

Sheraton in Mar Del Plata

1. The heating in the room was way too hot. You could not control it from the room, the hotel had to do it for you. The way they did it was to tell us to open the window! Then when we opened the window we got to smell rotting fish from the port!

2. They told us to park the car in the garage and did not inform us that we would be charged for daily parking??

3. They charge for their wi-fi. Shouldn't they let paying guests have the opportunity to access the web without a service charge??

10/10

Exceptional

30 Apr 2026

Mauricio

já me hospedei várias vezes nesse hotel e sempre com a mesma qualidade muito bom

6/10

Pleasant

09 Apr 2026

Adolfo

no hie uso de las actividades

Partner

10/10

Exceptional

07 Apr 2026

Lucía

Excelente todo

8/10

Excellent

03 Feb 2026

Mili

La habitación está muy buena, da a la pileta. Tiene dos camas separadas y una más que pusieron para mí hija.
Una contra es que la tecla de la luz del baño está por afuera, y que no tiene extractor. El personal del room service, destaco a Aylen muy cordial y amable.
El servicio del desayuno muy bueno. El trato en general de todos es muy cordial. También destaco el Sheratoons donde estan los juegos para chicos, impecable Marcos con el trato hacia los niños.
Cómo sugerencia estaria bueno que le den más atención al paisajismo.

10/10

Exceptional

22 Jan 2026

Gustavo

Todo increible! L atención, el lugar, el paisaje. Un lujo

Leisure Pet

10/10

Exceptional

11 Jan 2026

Maria Paula

Destacable la amabilidad del personal. Muy buen desayuno. Aunque le vendría bien renovar las habitaciones, las mismas estaban limpias y prolijas.

Friends_and_family Family

6/10

Pleasant

10 Jan 2026

Raul

Las habitaciones del hotel han quedado antiguas, sobre todo los baños, con equipamiento ya obsoleto que es necesario modernizar.

Partner

10/10

Exceptional

08 Jan 2026

Luis Eduardo

Muy bien

10/10

Exceptional

15 Dec 2025

Fernando

Las habitaciones estaban bien, la atención del personal es excelente, el desayuno completo, variado. Muy buena experiencia general.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

marcio

O UNICO PONTO A COMENTAR SERIA EM RELAÇÃO AO CAFÉ DA MANHÃ , FRACO PARA UM CINCO ESTRELA.

Partner

10/10

Exceptional

20 Aug 2025

Alonso

.

8/10

Excellent

17 Aug 2025

Daniel

Excelente atenció del personal.
Sugiero renovación de mobiliario y algunos sanitatios.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Romildo

Excelente hotel

Business

4/10

Poor

03 Feb 2025

Urs

Alles massiv in die Jahre gekommen, 12 Uhr am Mittag und kein Restaurant im Hotel offen, Personal an der Reception wenig behilflich, nie wieder Sheraton Mar del Plata

Business

10/10

Exceptional

08 Jan 2024

barbara

Maravilloso! Muchas gracias a todo el personal

Leisure Family_with_children

4/10

Poor

17 Aug 2023

Vanesa Maria

Muy viejas las habitaciones, se corto la luz la primer noche en la habitacion. No reforman hace decadas.

Business_and_leisure Family

10/10

Exceptional

08 Aug 2023

AIZHAR GISELLE

GRANDIOSO

SUPER

Friends_and_family Family

10/10

Exceptional

30 Jul 2023

Verified traveler

Excelente atención de Rocío y Florencia en la recepción y Verónica en el desayuno 💪. Siempre sonrientes y súper atentas !!!

Friends_and_family Family

8/10

Excellent

26 Jun 2023

Amex

Sería perfecto con una cafetera en la habitación 🙂

Business

4/10

Poor

25 Jun 2023

Gustavo g

El hotel no tenía la reserva.
Baños no muy limpios
Habitación con elementos de mala calidad y no dejan plancha

Partner

4/10

Poor

07 Jun 2023

Santiago

Tuve antes de viajar un inconveniente con mi esposa que no pudo viajar y pedi quedarme una sola noche y no hubo forma de que no me cobraran la segunda noche!!!Actitud rara para gente que va a hotel 5 estrellas, no vuelvo mas!!!

Business

8/10

Excellent

05 Apr 2023

orlando Adrián

Muy buena estadía

Muy buena experiencia, pero hubiera sido excelente si la temperatura de la pileta del spa hubiese sido más caliente. De cualquier manera la atención del personal en el hotel fue excelente

Partner

10/10

Exceptional

28 Mar 2023

Gustavo

Una opcion excelente

Una estadia inmejorable, lo que se espera del Sheraton

Partner

6/10

Pleasant

13 Mar 2023

Jorge

El hotel muy deteriorado con resp Vto a anteriores estadías Mala voluntad pedí Factura A y me mandaron B me querían cobrar consumos no realizados Dwberian mejorar

Friends_and_family Friends

10/10

Exceptional

22 Feb 2023

Juan Gabriel

Excelente hotel muy amable y atento el personal , comodidad excelente

Friends_and_family Family

8/10

Excellent

13 Feb 2023

Rosana

Sheraton😡

La verdad q estuve hace añis en el hotel…y hoy lo vi muy deteriorado…mi habitacion sin aire…no andaba y despues de miles de reclamos el ultimo dia me lo solucionaron

Friends_and_family Family

10/10

Exceptional

07 Feb 2023

francisco

Seguramente, para volver

Tengo una pequeña discapacidad, que me impone rehabilitar a diario.
El último día de mi estadía, abrieron el GYM, sólo para mí, a las 5 AM.
Excelente predisposición, en todos los sectores.

Partner

10/10

Exceptional

04 Feb 2023

Rocio

Muy bueno todo, recomendable

Family

8/10

Excellent

30 Jan 2023

fernando

Muy amable el personal, bien las habitaciones, desayuno y los servicios ofrecidos. Para mejorar: ahorro de energia y agua potable, demasiadas toallas para lavar si las hubieramos usado totalmente sin necesidad, menos plástico a la basura que sabemos no se recicla totalmente, concientizar al huesped y pedir mas colaboración.

Partner

10/10

Exceptional

30 Jan 2023

Silvana

Excelente todo !! La pileta me pareció chica y algo antigua pero la pasamos genial

Friends_and_family Family

10/10

Exceptional

25 Jan 2023

graciela

Instalaciones comodas.personal atento desayuno muy completo.rapida solución de inconvenientes. Localización excelente. Area segura.multiples opciones para cenar.

Partner

8/10

Excellent

23 Jan 2023

Maria Laura

Estuvo muy bien en general el servicio y la comida del bar de la pileta bastante flojo.

Friends_and_family Family

8/10

Excellent

09 Dec 2022

Josefina

El hotel podría estar mejor mantenido. En el desayuno se acabó la vajilla para servirse

Friends_and_family Family

10/10

Exceptional

03 Oct 2022

Hug

climatización.

Lo único que no me gusta es que la climatización es central y pasé calor.

Friends_and_family Family

2/10

Poor

29 Aug 2022

Matías

Primero que me pasaron un precio y termino siendo mucho más costoso, para ser exacto un 20% más! Y de eso me enteré cuando me retire del hotel. Y el resto es más que nada un hotel 4 estrellas con precio de 5 estrellas. Muy costoso por el servicio que ofrece

Business

10/10

Exceptional

24 Aug 2022

Juan carlos

El servicio y amabilidad impecable, el precio un poquito salado!!

Partner

2/10

Poor

17 Aug 2022

Adriana

Pésimo todo, solo el personal del desayuno fue sumamente amable y correcto el resto pésimo instalaciones el spa y el personal de recepción. Necesitaría una página entera para detallar la mala experiencia. No lo recomiendo para nada.

Leisure Partner

10/10

Exceptional

24 Jul 2022

Karina

Un clásico para disfrutar

Excelente estado en un clásico de Mar del plata

Friends_and_family Family

8/10

Excellent

16 Jul 2022

Mariano

Demora en el check in

Mucha demora en el check in, casi 30’ estando solo nosotros, el resto del hotel muy bien cómo siempre. Deberían agilizar los accesos para comodidad de los huéspedes

Friends_and_family Family

6/10

Pleasant

12 Jun 2022

Verified traveler

Muy bueno dudo volver x relación precio/calidad

El hotel es muy bueno, pero para este nivel y precio falla en detalles como por ejemplo no funcionaba el control remoto de la tv, la habitación estaba muy fría al llegar y tuvimos que llamar para que lo solucionaran. Lo mejor, el desayuno. Muy recomendable el restaurant Las Brasas que está en el hotel, excelente atención y comida, y muy razonables precios. La pasamos muy bien, sobretodo por la vista al levantarnos, la cama muy cómoda, pero no estoy seguro si volvería más que nada por la relación precio/calidad.

Partner

4/10

Poor

08 Jun 2022

A.

Very low standard compare to other Sheraton’s in the world

4/10

Poor

03 May 2022

Andres

Muy bueno el desayuno
La pileta interna no estaba muy caliente. El cuarto tenía televisor antiguo ( teniendo en cuenta que es un 5 estrellas ) . El frigobar del cuarto estaba vacío. El agua caliente de la bañadera no andaba ( vinieron los de mantenimiento y lo regalaron rápido )
El hotel lindo, pero si se lo intenta calificar como un Sheraron 5 estrellas, le falta demasiado.

Leisure Partner