Jaz Grand Marsa

Egypt , Marsa Alam- Qusseir
Marsa Alam, KM 65 El Quseir Marsa Alam Road Red Sea, .
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45 reviews shown

10/10

Exceptional

14 Sep 2025

Ghada

Really amazing hotel! I would recommend this 100% if you’re looking to stay in a hotel that offers great food, great entertainment and overall a great experience. They had things that stood out to us like gluten free bread!!! It’s not a common thing to have in Egypt so this was great to see. They also catered for lactose intolerance. They had a thing you scan where it has all the info you need instead of the typical paper print hotels usually give out. The food was good and with a lot of varieties and uniqueness. The view of the sea was amazing although the beach isn’t the best but that’s common in many hotels in Egypt. The rooms were clean and modern. The pools were clean too! They had an adult area with tons of fun games by the pool which was very unique

The only negative thing was I wish they served actually Pepsi/cola and not the fake one they serve because it tasted bad. I also wish they had more mocktail options in the pool bars to enjoy!

Partner

10/10

Exceptional

23 Jun 2025

Paul John

Excellent hotel. Room, staff, food and plenty of railings/steps at the pool (sadly lacking at other hotels).

Leisure Self

10/10

Exceptional

26 Mar 2025

ahmed

outstanding vacation

this is the fifth time to come to this hotel, me and my family and my friends adore this hotel, all staff are more than perfect.

Partner

8/10

Excellent

02 Jan 2025

waleed

Everything was amazing especially the staff service and food as well as good organization. The only pit fall was mentioning heated pool but it was cold and most people didn’t go in for swimming. We had to get a permit through the GM to swim in the pool of the next door hotel belonging the the same group where temp was 28 degrees and was very nice.

Leisure Family

8/10

Excellent

28 Mar 2024

Guodong

Nothing around the property.

Leisure Family_with_children

10/10

Exceptional

04 Mar 2024

Mohamed

This place is perfect in every way, very friendly staff fantastic food and perfect shore line with tons of walking trails and snorkeling spots right on property.

Leisure Self

10/10

Exceptional

14 Nov 2023

SARAH

Lovely trip

Good staff,lovely location,good food

Partner

10/10

Exceptional

06 Nov 2023

Raafat

An excellent property facility with an outstanding service

Leisure Partner

8/10

Excellent

05 Nov 2023

RADWA

A wonderful trip

Everything was wonderful..

Partner

8/10

Excellent

04 Nov 2023

SARAH

The ultimate retreat

Amazing and all the working staff were very professional

Partner

10/10

Exceptional

14 Jan 2023

Ian

We had a super relaxing stay in January at the Jaz Grand Marsa. The staff were courteous and always accommodating. Great value and highly recommended.

Leisure Family

10/10

Exceptional

07 Dec 2022

paul

holiday in the sun

stay was very pleasant and staff very friendly and helpful

Self

10/10

Exceptional

22 Nov 2022

ahmed

Wonderful vacation

Reference is made to my reservation at Jaz Grand Marsa Resort from November 13, 2022 to November 20, 2022 for two double rooms

On behalf of my family, I would like to express my deep grateful for the kind concern during our stay at Jaz Grand Marsa Resort.

I extremity appreciate the kind hospitality, helping, caring, and attention during that period specially from the front office especially Mr. Hosny and food & beverage departments Especially Mr. Tayeb and of course sales department (Mr. Badawy)

Many thanks to Mr. Ashraf GM of the hotel, as I do believe that's the best performance.

Consultant / Ahmed Shoukry

Friends_and_family Family

10/10

Exceptional

15 Nov 2022

AHMED

Excellent hotel, enjoyed my stay there, I liked it and I recommend it to every one

10/10

Exceptional

23 Oct 2022

khaled

Especial thanks to Mr.Sluma

Self

10/10

Exceptional

11 Apr 2022

Alina

THE BEST HOTEL EVER

Leisure Family_with_children

10/10

Exceptional

20 Sep 2021

Mark

Great vacation

Jaz Grand Marsa was a good time. Stayed for 2 nights before and 2 nights after a 1 week liveaboard dive trip. The resort was great. Good food, good drinks, and nice rooms. Staff was super friendly and very good service. It was nice that everything was all inclusive. Would stay again for sure.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2021

Verified traveler

Very nice property with nice beach and very large pool and great hideout for relaxation. Property was green and rooms were nice ,very spacious and well equipped. Food was nice and service was also good and friendly FBM Mr Altayeb was very welcoming and cheerful at all times.

Leisure Self

10/10

Exceptional

31 Oct 2019

Shahira

Every thing was perfect but we have a big problem to get our rooms with the rate we did the reservation at they wanted to charge us more as we are Egyptians and the rate at expedia site for foreigners although our reservation at Expedia was confirmed and non refundable

Leisure Friends

6/10

Pleasant

13 Oct 2025

Sue

Was clean enough just old and tired accomodation

Partner

10/10

Exceptional

14 May 2025

Gertie

We hebben het fantastisch gehad. Het personeel was super aardig! Ook zorgde het animatieteam voor allemaal leuke activiteiten. Zeker dus een aanrader!

Leisure Family

10/10

Exceptional

02 Nov 2024

Salvatore

Sehr sehr gutes Hotel! Zum entspannen perfekt.

Leisure Partner

8/10

Excellent

23 Oct 2024

Marvin

Preis-Leistung außerordentlich gut. Badezimmer könnten modernisiert und das W-Lan ausgebaut werden.
Unter einem Fitnessbereich hatten wir uns mehr, als zweieinhalb Geräte, unter einem überdachten Pavillon vorgestellt.
Nichtsdestotrotz klare Empfehlung.

Leisure Partner

8/10

Excellent

18 Oct 2024

Stéphane

Bon hôtel

Leisure Family

10/10

Exceptional

17 Oct 2024

erika

Struttura non si recente costruzione ma ben tenuta. Ampio giardino ben curato. Camera davvero spaziosa con un balcone ampio. Sono presenti 2 piscine una molto grande. Spiaggia e pontile sono condiviso con l'hotel solymar della stessa catena alberghiera. Possibilità di utilizzare spiaggia e pontile degli hotel della.baia di coraya. Consigliato

Leisure Partner

4/10

Poor

30 Sep 2024

Thomas

Ich habe bereits vor 2 Wochen eine Rückmeldung als Reklamation an Expedia geschickt, jedoch keinerlei Rückinfo erhalten ! Sehr schade, dass auch dort der Kundenservice nicht funktioniert. Ich erwarte eine teilweise Rückerstattung durch den nicht vorhandenen entspannten von ihnen versprochenen Urlaub in einem 5***** Sterne Hotel !!!

Das in die Jahre gekommene Hotel ist an manchen Stellen im schlechten Zustand. Im Zimmer gibt es nur eine Badewanne im schlechten Zustand mit integrierter Dusche, jedoch keinen Duschschlauch. In Verbindung mit sehr geringem Wasserdruck ist Duschen eher anstrengend.
Die Aussenanlagen sind teilweise verschmutzt und im schlechten Zustand.
Das Hauptrestaurant wirkt wie die Betriebskantine eines großen Unternehmens mit dem Flair und der Geräuschkulisse einer Bahnhofshalle. Es gibt eine große Auswahl an Speisen, die jedoch z.T. in schlechter Qualität. Man hat das Gefühl es gäbe jeden Tage exakt das gleiche. Verschmutzte Tresen, Tische und Besteck zeigt sich wie die nach Chlor schmeckenden Getränken die man sich am besten selbst holt. Es gibt ´Häuptlinge´ Speisesaal die nur ihre Mitarbeiter versuchen zu dirigieren aber unfreundlich zu Gästen sind und selbst wenn sie direkt damit konfrontiert werden nicht mit anpacken.
Die Mitarbeiter versuchen ansonsten vieles gut zu machen, nur fehlt es deutlich an Organisation !
Das Hotel ist sehr weit von einem 5***** Sterne Rating entfernt und muss dringend nachbessern

Leisure Partner

10/10

Exceptional

28 Aug 2024

Rosini

Struttura top! Qualità cibo buona anche se abbastanza ripetitiva nella scelta. Un plauso particolare va a tutto lo staff dell'animazione \"magic world\" ragazzi fantastici e professionali!
Personale top! Tutti i ragazzi che lavorano sia al bar, sia al ristorante, in piscina e in spiaggia sono molto gentili e sorridenti!
Unica nota negativa è il wifi che spessissimo da problemi, soprattutto all 'interno delle camere dove non funziona quasi mai!

Leisure Friends

8/10

Excellent

03 May 2024

MANILA

Personale estremamente disponibile, pulizia curata, cucina varia ed abbondante, biancheria sempre pulita, ottimo servizio all inclusive, bella spiaggia anche se a gradoni.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Luca

Ottimo rapporto qualità/prezzo.

Ottima struttura immersa nel verde. Apprezzato molto la possibilità di muoversi nelle spiagge delle strutture adiacenti. Ristorazione non male (per essere in Egitto).

Friends_and_family Family

10/10

Exceptional

21 Mar 2024

Daniel

Ottima struttura, a 5 minuti dall aeroporto. Giardini e aree comuni ottimamente tenute con continue manutenzioni. Varietà ampia di cibo nei diversi ristoranti. Ampie piscine con disponibilita di lettini. Reef accessibile da pontile

Leisure Partner

8/10

Excellent

09 Mar 2024

MARIO LA

The staff were very helpful

10/10

Exceptional

03 Mar 2024

Gian Luca

Alles super Toll organisiert. Alle Details werden beachtet.

Leisure Partner

8/10

Excellent

21 Jun 2023

pietro

Resort in buone condizione, mobilio camera da cambiare, ottima animazione e serate sempre vive con spettacoli ed altro.

Friends_and_family Family

8/10

Excellent

22 Apr 2023

Rafael

Sehr schöne Anlage, Essen war abwechslungsreich, auch nach 10 Tagen wurde es nicht langweilig.
Management und Personal war mit dem Ansturm über Ostern überfordert. Es fehlte an allem, Gläser, Besteck, Liegen insbesondere am Meer, obwohl es mehr Sonnenschirme gab, da defekte nicht ersetzt wurden.

Leisure Family

8/10

Excellent

17 Apr 2023

Stephan

Sehr schon verteilte einzelne Gebäude die sich gut in die Landschaft einfügen

Leisure Family_with_children

10/10

Exceptional

24 Feb 2023

ALESSANDRA

Tutto molto ordinato, pulizia ok sia aerea comune che in camera,cibo eccellente e molto vario. Reception tutti bravi e pronti ad aiutarti per qualsiasi problema ma sanno poco l'italiano. Animazione serale molto giovanile.

Partner

10/10

Exceptional

20 Feb 2023

Martina

Servizio e pulizia top

Leisure Family

10/10

Exceptional

02 Jan 2023

Roland Ernst

W-lan muss verbessert werden!
Ist heutzutage ein must have...

10/10

Exceptional

31 Oct 2022

Alberto

Curata e pulita, servizio, manca il wifi

Leisure Partner

8/10

Excellent

28 Oct 2022

ALESSANDRA

la struttura è abbastanza bella e molto curata, con bella piscina centrale e vari punti bar. il pontile vi porta comodamente alla barriera corallina che è molto ricca e popolata. brilla il personale per cortesia e gentilezza e l'ottimo servizio. dagli animatori agli inservienti sono tutti indaffarati ma sempre pronti a farti un sorriso e scherzare coi bambini. palestra bella in foto ma molto piccola, a mio parere superflua in un posto del genere. consigliata la passeggiata lungomare di 2 km verso gli altri resort limitrofi, ideale per il jogging ed esplorare altri fondali. merita un plauso l'animazione, in una settimana ogni sera abbiamo visto di tutto: equilibristi, ballerini di salsa, argentini e brasiliani, acqua show, schiuma parti in piscina, mangiafuoco in spiaggia, babydance, discoteca e musica dal vivo. buffet accettabile ma vario, da rivedere i piatti di pesce. comodi i lettini imbottiti in spiaggia, ben attrezzata con docce, lavapiedi, bar e spogliatoi. molto apprezzato il ristorante vista mare.

Leisure Family

10/10

Exceptional

21 Aug 2022

Claudia

Ottimo cibo e personale. Animazione poco presente, soprattutto alla sera. Wi-fi spesso con problemi.

Leisure Partner

10/10

Exceptional

03 Jun 2022

Mohamed

Jaz grand

فندق جميل .اداره ممتازه .غرف واسعه نظيفه .مطعم البحر كستاف واكل فوق الممتاز .انيمشن نشيط طول اليوم .كوكتيلات رائعه شكرا اداره جاز جراند مرسي

Self

10/10

Exceptional

29 Apr 2022

Andrea

Sehr schônes,ruhiges Hotel direkt am Strand.2 zusätzlich schöne Restaurants wo man einmalig a la carte essen gehen kann.Mitarbeiter sehr freundlich und zuvorkommend

Leisure Partner

10/10

Exceptional

20 Mar 2022

claire

L'amabilité du personnel, la propreté des locaux, la diversités du buffet, l'hôtel en lui même... On a TOUT aimé, et on reviendra.

See you soon ✨

Leisure Partner

8/10

Excellent

27 Nov 2019

Verified traveler

Magnifiques jardins et piscines , chambres spacieuses mais nécessitant une sérieuse rénovation