Name: Caspia Hotel New Delhi Shalimar Bagh
Address: Shalimar Bagh, District Centre, 0, Delhi, 110088, IN

8/10

Excellent

20 Oct 2024

Varun

Good basic clean rooms . Breakfast choice is elaborate and very good . Staff is helpful

Business_and_leisure

10/10

Exceptional

01 Mar 2024

Kulwinder

We came here from 15 hours long flight felt good warm welcome from staff Mr Rajesh was helpful very good breakfast room was clean upgrade our room with no fees over all excellent stay strongly recommend Caspia
Hotel

Friends_and_family Family

10/10

Exceptional

23 Aug 2023

abhishek

Great hotel, nice rooms

Leisure Partner

2/10

Poor

15 Apr 2022

Jayant

Untidy hotel. Bedsheets and pillow covers looked like never been washed. Shower was broken, Walls have dirt marks. Will never go back again.

Leisure Family

10/10

Exceptional

16 Nov 2019

Verified traveler

Excellent service, friendly staff, food is excellent.
Air quality in New Delhi can be hazardous

Business_and_leisure Self

8/10

Excellent

05 Sep 2019

Raj

Everything was good apart from dinner time. Staff were relaxed and did not notice about me waiting for help.

Self

8/10

Excellent

02 Aug 2019

Verified traveler

Excellent staff - very friendly and helpful. I believe this is a 3 start hotel, but was very impressed by the general cleanliness and food quality. My only reservation was the area it is in, Although it served my purpose, it would not be for everyone.

Friends_and_family Family

8/10

Excellent

09 Jul 2019

Verified traveler

location and staff .. property is good but can be renovated and can be better .

Business Family

6/10

Pleasant

04 May 2019

Tandiwe

Not very clean

Not very clean not very friendly staff only a few. Especially the lady in black at the reception rude

Family

8/10

Excellent

10 Feb 2019

suneet

Location is not so good otherwise all is well

Good experience good breakfast just the place is located in deserted type side and away from markets etc and hotel seems middle of nowhere otherwise all is ok

Partner

2/10

Poor

02 Feb 2019

Mercy

I made a reservation for more than 15 days and for serious family reasons I had to check out a week before. The manager refused to return the money I had paid for that week. I do not recommend this hotel.

Business_and_leisure Self

8/10

Excellent

06 Nov 2018

Annu

poor wifie net access.location & approach road not upto mark.

Family

8/10

Excellent

02 Oct 2018

Raj

Good hotel in North West of Delhi.

On my arrival Reception staff busy with customers so had to wait for quite some time. Check in was quick and efficient. Staff was attentive and friendly. House keeping Manager Mr N Pandey gave me his good attention and quickly sorted out some minor issues. Very pleased with my stay.

6/10

Pleasant

03 May 2018

K

Avg hotel

Nice hotel but staff needs to maintain and has lots of mosquitoes. Breakfast is chaos and very few waiters to clean table n refill food

8/10

Excellent

26 Apr 2018

Andrew

Sharp-witted staff made the difference.

The gentleman who cared for my room (Piyush) picked up on the fact that a foreigner like myself would need plenty of water. He saw to it and he kept my room clean and well supplied.

A gentleman at the front desk (Mandeep) was always on the ball. He made good eye-contact and checked to see how I was doing every step of the way.

The gym upstairs was a very nice touch, as I had plenty of time to use it during the day. It helped me to stay sharp and to overcome the effects of traveling. Nice.

I will probably need a place to stay in Delhi again in a couple of years. I'll be back.

2/10

Poor

30 Jan 2018

Arvind

No check in. Was not allowed to check in .

Was not allowed to check in as my partner had local id.
Had to move to another hotel. Lots of hassle and time wasted.
Pl return the £145.00 that I have paid

Family

6/10

Pleasant

25 Dec 2017

Verified traveler

we booked through expedia.. we booked a room with complementary breakfast included in price .. but they charged us the breakfast separately.. Either there was some issue with expedia .. its not user friendly.. overall hotel was good but room service was not upto the mark..

8/10

Excellent

08 Sep 2017

Sandip

Caspia hotel

Good value for money, you do need to travel to see the sights but that was expected. And reason for staying at this hotel was due to an attendance of a wedding at the hotel. Staff are friendly and helpful. Wi-fi is okay for messaging and email and light browsing but anything beyond that it doesn't work. Breakfast was lovely, continental as well as local and south Indian.

Family

6/10

Pleasant

07 Jul 2017

prabhat

location of hotel is good

staff not respond to customer,pick yourself your luggage,no reply from restanurant

8/10

Excellent

03 Jul 2016

Verified traveler

Best To Stay, If Your Work is in Rohini or near By

Experienced was very good , Great ambiance, Cleaniness and esply food and Dining Area,

2/10

Poor

18 Apr 2016

Verified traveler

Very very bad

Non cooperation of all staff I seen many guests to angry on staff no room service
Even idli come after half hour

2/10

Poor

06 Apr 2016

SHITANSHU

Unfriendly & Unaccommodating Hotel with Rude Staff

Worst possible experience; totally unfriendly & rude staff and management. Location in Shalimar Bagh places you away from major New Delhi hubs though the hotel outdoors are pleasant.

Will not advise anyone to stay here - personally would never go here again.

Partner

10/10

Exceptional

08 Mar 2016

ANSH

Fantastic!

A fine hotel with all the amnities and good services. Hotel staff was really helpful, however only a little slow. The food was too delicious and reasonable. Thank you Premier Inn for a wonderful stay.

8/10

Excellent

02 Apr 2015

Mahesh

nice hotel with comfort

this is my second experience in this hotel. just one word..excellent.

Family

8/10

Excellent

08 Mar 2015

Verified traveler

Just an average

Check in time is too late and amenities provided are not upto tha mark.

Partner

2/10

Poor

22 Feb 2015

Raghvendra

Third class cheap hotel

It was a third class hotel. Recpetion person was so rude in talking mannerless staff. Also basic things were not available they charged for dental kit as well as soap also they charged.

8/10

Excellent

02 Feb 2015

karan

Value for money, Near Rohini courts

Good, nice, comfortable, while being a value for money and specially when it's near to Rohini court (5-7 min)

6/10

Pleasant

23 Jan 2015

Verified traveler

Nice

Budget hotel easy checkout nice staff fine location not so far from airport

2/10

Poor

13 Dec 2014

Abhishek

Extremely Disappointing Experience...

Ahh! what a dis-appointing experience! Hotel facility is good but the hotel management as well as room reservation system is terrible! I had made multiple rooms booking through hotels.com in August for a stay in early December for my guests. I had paid the full amount in August itself. I had a confirmed booking but when i contacted hotel near to my stay they cancelled my reservation and refused to accommodate my guests. Though Hotel manager was trying to co-operate but the overall system at the hotel disappointed me. They were able to give me just one room for one night. I paid Rs 15,000 through credit card as advance to meet my guests dining expenses during their stay. However, the hotel still charged my guests separately when they were dining at the hotel. Horrible! I have widely traveled globally but never had such kind of experience anywhere. Think 10x before making reservation in this hotel.

Family

4/10

Poor

30 Nov 2014

Hitesh

Unprofessional hotel

Check-in was slow,wi fi was not work in the room and had moblie signal was weak at 9th floor
Overall not a good experience

8/10

Excellent

20 Nov 2014

miyan

good hotel.

i was there on nov 2014 first week. good hotel , speacially for business people and foreigners.. good staffs too.

6/10

Pleasant

19 Aug 2014

Dinesh

Ac wasn't working properly

This was my third visit to this hotel in the span of 9 months.. And all these times I had complain about the cooling in the room.. Also it would be better if they can have more snack options in the menu..

6/10

Pleasant

18 May 2014

vicky

It was ok

I stayed there twice. First time all ok. 2nd time room was not that great. Too many mosquitoes and AC was not working fine during the day time when temperature was very high outside. Service was good.

10/10

Exceptional

13 Apr 2014

Harpreet

very nice and clean

excellent n delicious food, courteous staff, clean rooms n washrooms. Gud security.

8/10

Excellent

24 Nov 2013

Caroline

Very friendly

This hotel was very clean, in excellent condition and the service personal and very friendly . As a lone female traveller, I was made very welcome throughout the hotel and particularly liked the Indian food on offer (the western breakfast buffet was adequate but not top quality). Only drawbacks: sometimes it took up to half hour to get a taxi, though the airport transfers were reliable and on time, there's nowhere to walk to or sit outside, and although you could sit in the cafe, it's not like having a comfortable lounge area.

10/10

Exceptional

19 Nov 2013

Sid

Best \"Value for Money\" Hotel

The stay was quite good. The staff was curteous and well trained... The hotel's location is close to Rohini which is a bit faraway from the city center, but then its a much better option than other similarly priced or even more expensive hotels in NCR which might be further away from the city center... Overall, the positives were - 1. Hotel Comfort & Room 2. Great Value for Money. However there are two things you need to look out for: 1. The hotel does not give toiletries which are chargeable. This is fine for a budget hotel but should be declared at the time of booking or something to that people are prepared accordingly.. 2. The hotel does not share direct numbers for the housekeeping staff. this means that everytime you need anything, you have to call the hotel lobby... the trouble is, at night times, the attendant is either not there or simply doesnt pick up... this can be tricky in times of need... Overall, the stay was good and we liked the hotel and actually came back to it after a short trip outside the city... One more thing: When you book the hotel on \"Hotels.Com\" it shows two category of rooms with different rates but same inclusions.... but in reality, the first option does not have breakfast included... we learnt this the hard way at the hotel while checking-in... this shd be rectified.... all rooms though are of same type... there is no superior or larger room... they are all the same...

Family

8/10

Excellent

13 Nov 2013

Bobby

Comfortable Hotel

Nice hotel with helpful staff. Wi-Fi was a little spotty but overall comfortable stay.

6/10

Pleasant

12 Nov 2013

Pradeep Sachdev

giving ur facilities

In your hotel there is very big problem of room services when I called in reception they told me that wait in 2 mins or 5 mins bir they rook loys of time if u can control of this problem then its very good for us in future otherwise we can think abt other place

6/10

Pleasant

11 Nov 2013

Pavi

Good rooms but connectivity is a problem

Well the hotel is pretty decent with good size of rooms at a very reasonable price. but one of the biggest problem i faced is to reach up to hotel very confusing. and at the front desk i waited for about 5 - 10 mins for check in.

10/10

Exceptional

26 Oct 2013

VARUN

EXCELLENT STAY : VALUE FOR MONEY HOTEL

8/10

Excellent

14 Oct 2013

gaurav

comfy beds

great

6/10

Pleasant

16 Sep 2013

ashwin

permiere inn

Beds could be better . Also staff needs to be customer friendly

10/10

Exceptional

04 Sep 2013

sunny

awsome experience

hotel was fab.. we enjoy alot.. must value for money.. food was too delicious at very reasonable price. i highly recommnend this hotel for your comfort stay.. hope to visit soon. thank you

Family

10/10

Exceptional

30 Aug 2013

sunny

very good

hotel was owsome and have all modern facilities. hotel staff was also soo good and cooperative . food was very delicious at very low price . hope to visit again

Partner

8/10

Excellent

16 Aug 2013

Micky

Hotel is jus gud
Friendly staff
Clean n tidy rooms

Family

2/10

Poor

08 Aug 2013

Verified traveler

NOT WORTH IT...!!

The hospitality is not good at all. The staff is not supportive and they even charge you for the towel and bedsheets if there's a slightest stain on them. The rooms are cramped and the television is too small and fitted at a corner. Looks like a b-grade hotel.

8/10

Excellent

05 Jul 2013

Arun

Very satisfied stay

it was very nice and comfortable stay. The bedding was nice and clean.The hotel staff was very cooperative.

2/10

Poor

07 Jun 2013

Verified traveler

Pathetic

Avoid total mess