Name: Hampton Inn Stony Creek/Petersburg Area
Address: 10476 Blue Star Highway, Stony Creek, 23882, US

6/10

Pleasant

25 Jul 2026

Jacqueline

Our non-smoking room unfortunately reeked of smoke and the carpet was wet in half the room.

Breakfast was good and the staff I did interact with were nice.

2/10

Poor

21 Jul 2026

Xavier

Room stinks. Hotel stinks…bugs walking around. Disgusting. Breakfast was trash. Staff was polite though

Family_with_children

10/10

Exceptional

19 Jul 2026

Joanne

Very nice as was the price, friendly staff, very clean

Friends_and_family Family

4/10

Poor

17 Jul 2026

souheil

Old look and smelly floor and room. The AC made really loud noises when the compressor kicked in. The area was not that great either.

Family

10/10

Exceptional

13 Jul 2026

Marty

Everyone was very kind and professional, and the breakfast was awesome!

Family

10/10

Exceptional

11 Jul 2026

Pat

We frequently stay in Stony Brook. The Hampton is the best choice. Newly renovated and a great breakfast.

Partner

6/10

Pleasant

08 Jul 2026

Jacob

The air filters in AC unit were covered in dust and one was broken, they cleaned them but put broken one back in, toilet paper holder was loose so I tightened it back up and there was no internet the entire time I was there. They kept saying due to the storm it wasnt working but other than that it was a ok place to stay at!

Business

10/10

Exceptional

03 Jul 2026

ROBERT

Great entrance, front desk staff was wow!
Breakfast perty good too.
Maintenance guy asks how our stay was (never happens at any hotel), I said great. Anything need attention, he says? I said the curtains were jacked up. By the time I get back in from the parking lot, he’s already in the room looking to make the repair! Are you kidding me? Can’t ask for much more. Leadership at this property is top notch with regard to empowering their people.

Family

2/10

Poor

01 Jul 2026

Kelli

We decided to extend our stay for an extra night so I went to the front desk to make arrangements. The front desk clerk stated there was no problem and we wouldn’t even have to move rooms. When we returned late that night we were locked out of our room!! She hadn’t put anything in the computer about our extra night and all of our things were in the room! It took them 40 minutes to figure out how to get us back in our room! We checked out and filed a complaint with their corporate office.

Family_with_children

6/10

Pleasant

21 Jun 2026

Jennifer

The staff was really helpful and the breakfast was decent. The room had a layer of dust and the mini fridge didn’t work and was stuffed with towels. The floor by the air conditioner was soaking wet and there’s a rug on the floor. I didn’t ask for a room change because we had traveled all day and didn’t arrive until 10pm. The room was booked 2 months in advance so they knew we were coming so I’m not sure why they put us in a room they knew had broken equipment.

Family_with_children

6/10

Pleasant

16 Jun 2026

David

Maybe it was just bad luck or poorly cleaned and maintained rooms. The lobby and public areas appeared to be very clean and well kept including the breakfast area. However when we checked in, the first room toilet area was poorly, if at all, cleaned. The staff was helpful and immediately got us another room. Well the second room by the AC unit, the carpet was soaked with water. My socks found that. However we were very tired from our 12 hours of driving, we just avoided the wet spot. The room smelled damp. Next morning at checkout, the lady ahead of me complained about several lighting problems. In general who ever is performing maintenance needs to fix things like calking in the shower, missing or broken clothes hooks on wall that we observed. I have been in worse places, but for a Hampton Inn, I was disappointed.

10/10

Exceptional

27 May 2026

Jean

Front desk clerk was polite and helpful, breakfast was good food was tasty

Partner

6/10

Pleasant

26 May 2026

Joye

The staff was great. The room was so dirty including urine all over the toilet. We were moved to a cleaner room. The floors in the lobby looked like they were mopped with dirty water. I’m sad to say that on this trip the theme for Hampton properties seems to be the same. Under staffed, not very clean, and the property just isn’t maintained. Hope they can fix the situation!!

Partner

10/10

Exceptional

25 May 2026

Egidio

Yes everything was good!

Family

8/10

Excellent

17 May 2026

Douglas

We just stopped overnight on our way to Charleston. The staff was great, friendly and professional. I loved the breakfast. The door to our room would not close very easily, but we did get it latched so just stayed in that room. We reported the problem to the front desk when we checked out.

Partner

2/10

Poor

17 May 2026

Maria

The room had an odor of urine right by the bed. I noti fu the front desk. The person told me she was going to send someone to clean it. Nobody came ... and my room was never cleaned at all. Before checking out I asked if I could have two clean towels they never got it. I had asked for an iron they told me someone will bring it right up nobody came.. The service is really terrible. I will never go back again !

10/10

Exceptional

15 May 2026

Melissa

Staff was super friendly and hotel was very clean

Family

8/10

Excellent

08 May 2026

Scott

Good value for a quick stop.

Partner

8/10

Excellent

05 May 2026

Jim

Why were we charged a 9.00 Stay Protection Plan??

Friends_and_family Friends

8/10

Excellent

03 May 2026

Gerry

Room door could not lock from the hallway. But could lock while we slept. But all you needed to open the door from the hall was to push the door. We only stayed one night, so no issue for us

Partner

10/10

Exceptional

26 Apr 2026

Fred

The TV remote was too difficult....get a normal remote

Pet

10/10

Exceptional

14 Apr 2026

anita

Clean staff very nice and helpful I think it was Tim who checked us in and convenient location he helped us get gps messed us up 😉

Partner

2/10

Poor

10 Apr 2026

flor

The room smell really bad

Partner

4/10

Poor

06 Apr 2026

Wendy

It seemed like they were short on staff. The men’s bathroom near the front desk was closed and it looked like a man had used the women’s room and left the toilet unflished. There was spilt milk and a bunch of children’s Knick knacks on the floor of the elevator, the shampoo and soap containers in the shower were empty, we had no bath mat, etc.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Terri

Clean room staff friendly good breakfast

Partner

6/10

Pleasant

10 Mar 2026

Scott

Building needs upgrades. The room door had issues closing. Pillows looked dirty with marks on the sheets. Service was great. I stayed at several Hilton hotels this trip and none were that great. The Microtel in Spring Hill Florida was so much better.

8/10

Excellent

08 Mar 2026

Scott

Nice stay, great bed, clean room. Slept great!

10/10

Exceptional

24 Feb 2026

Nic E

Room was clean and beds were comfy. Hotel was just remodeled and was great. We would stay here again!

Family_with_children

6/10

Pleasant

17 Feb 2026

Keshon

Bad experience with housekeeping

10/10

Exceptional

11 Feb 2026

Jose

Nice clean king bed with cotton sheets fresh and soft, pillows too:).

10/10

Exceptional

31 Jan 2026

Al

Very clean rooms, very good breakfast and friendly staff.

8/10

Excellent

29 Jan 2026

Curtis

Newly remodeled.. comfortable beds

10/10

Exceptional

25 Dec 2025

Nishi

Excellent property but Expedia reservation didn’t go through properly to the property. We had 4 room reserved with the payment while at the property, it was showing only two rooms paid. This issue was not resolved by the hotel manager later in the morning.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

trudi

Very clean. Friendly staff

Business_and_leisure Partner

8/10

Excellent

23 Nov 2025

jonathan

the room/ bathroom were clean . the bed was fine. nice newer floors. the newer furniture is IKEA'ish . room 130 , has a cabinet for the fridge, but no fridge. this room was handi-access room . breakfast was 'ok' not as complete as other HAMPTON INNS . * the tv is new, large, too complicated for me- JDS. > right off I-95 easy off/ on.

Self

10/10

Exceptional

16 Nov 2025

Gerard

Very courteous check in. Hotel has been completely renovated and nicely done. Quick check out. And the breakfast was delicious.

Partner

6/10

Pleasant

06 Nov 2025

Deb

The elevator was out of order.
I think I should have been notified prior to my stay and given the option to stay somewhere else

Self

4/10

Poor

26 Oct 2025

Glenn

Too many guests checking in very late in evening. Making way too much noise in the hallways to get a good night rest.

Leisure Partner

10/10

Exceptional

22 Oct 2025

AMY

I had a great experience here. Front desk staff were very friendly and accommodating. I will continue to book at these hotels during my yearly travels.

Leisure Partner

2/10

Poor

10 Oct 2025

shahab

Breakfast was cold, the toilet seat in my room was loose , shower curtain was dirty , walls were dented and scratched up , remote control did not work. and worse of all my room was not sound proof and I could hear trucks going by on I 95 all night. I could hve stayed at next door and saved $70.

Partner

10/10

Exceptional

30 Sep 2025

Thomas

They seemed to be doing some renovation. The room had the smell of new construction. Otherwise room was clean and comfortable. I made an error in my reservation. The young lady at the desk was very helpful and patiently worked with H.com to get it straightened out. She stayed a bit over her shift( I think) to make sure everything was correct.

Partner

10/10

Exceptional

11 Sep 2025

James

Very clean and pet friendly. Recommend for travelers in the area.

Leisure Family_with_children

2/10

Poor

24 Aug 2025

Samantha

DO NOT STAY HERE

We never actually stayed overnight the place was a dump and the elevator was broken. The person working the front desk was a combo of stupidity and rudeness.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Joanne

We were so happy to see the new remodeled Hampton Inn. We have been stopping here for many years Jacqueline at the front desk was exceptional. She made you feel like family

Partner

6/10

Pleasant

18 Aug 2025

Karen

The property is under renovation which we did not read before booking. Services and room availability were both limited. The staff was very accommodating in providing solutions but it was a disappointment. Also the shower war temperature was tepid.

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Ricardo

They said the computers were down and we couldn’t check in . We had to go somewhere else late in the day . Please refund us our money . You need better tech support then this. The poor guy at the desk said he was on hold and there was hundreds of people in front of them

4/10

Poor

31 Jul 2025

Stephanie

A comedy of errors

This stay had so many issues. But, I will start with the positives. This hotel is conveniently located next to the highway which is perfect for a quick stay over. There is a nice Italian restaurant and bar within walking distance. The hotel is newly renovated. I don’t think I’ve ever stayed in a room that was so new.

The first problem with our stay is that no where was it posted in the app or stated by the person on the phone when we called before booking, that the elevator is broken and has been for 3 weeks. Nor were we told the pool was closed for the summer. We found out both when we arrived to check in.

We were put on the third floor which was not ideal with 3 little kids, luggage and a cooler. The key card did not work and after having it reprogrammed twice we were given a new room on the second floor.

One of the two beds did not have a fitted sheet, just the loose sheet on top of the mattress that had a mattress cover. When we went down to get sheets the front desk person was apologetic and walked us to the laundry room to get sheets.

There were no bathroom towels. Instead of going back downstairs we were lucky enough to have my in-laws staying down the hall and asked them to have one of their two towels.

The AC unit leaked our entire stay which drenched the floor.

At the free breakfast the juice machine was broken.

I felt so bad for the person working the front desk.

I feel like these are temporary issues that can be turned around easily.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Michael

The TV only had one channel. No soap in bathroom or shower, and the orange juice at breakfast was sour fermented.
The room was very clean and comfortable and the staff was great.

Business_and_leisure Self

10/10

Exceptional

14 Jul 2025

Sarah

They were under renovations so I can see the upgrades and potential in the hotel. The staff were amazing. It was very comfortable and a nice breakfast included. Good value.

Leisure Friends

6/10

Pleasant

13 Jul 2025

Stacey

We booked a double bed room , when we arrived no room with double bed available , so we got a long with pullout couch , no sheets or blankets for the pullout and staff couldn’t open the closet to give us any …

Leisure Partner

8/10

Excellent

10 Jul 2025

Stacey

Property is under renovation

Leisure Partner

6/10

Pleasant

07 Jul 2025

Marc

I understand the property is going under renovations but the first room they gave us, the toilet didn’t flush then the 2nd room, bathroom door lock didn’ lock, curtain rod was broken and the elevator scared the living day lights out of everyone (this needs to be looked at, I highly doubt it would pass inspection). Do yourself a favor and look at Fairfield Inn next door.

Leisure Family

8/10

Excellent

20 Jun 2025

Sofia

Checking in was amazing although they’re remodeling the place looks great. Service was amazing but the coffee was cold. A couple different times, but besides that everything else was amazing.

Leisure Partner

6/10

Pleasant

12 Jun 2025

Eppie

The staff are amazing and friendly, efficient and welcoming. The appearance while undergoing renovation was unpleasant with dirty sticky floors in the hallways and elevator on new floors and carpets and it stayed like that overnight. The bathroom was not fully clean (used washcloth hanging in the shower) and the floor was a little dusty with construction

Partner

10/10

Exceptional

06 Jun 2025

DIANE

Issues with room 322.

The television and remote did not allow us to change any channels. The air conditioner unit was making a loud noise which meant it had to be turned off in order to sleep.

The front desk helped as much as they could, but after a long journey it was disappointing to not have the everything work properly.
We will not be staying there on our return trip home.

Partner

10/10

Exceptional

26 May 2025

Constance

They are remodelling and it is where we stay twice a year. We like their staff and accomodations.

Leisure Family

6/10

Pleasant

23 May 2025

Christopher

Did Not Disclose Renovation

The hotel was under renovation. The Hotel.com site did not disclose this information. While at the hotel, I checked their direct website, which mentioned the renovation but did not mention that the hotel amenities, such as the pool and gym, would be closed. I would not have chosen this hotel had they been truthful.

Self

10/10

Exceptional

22 May 2025

Vivian J

Hotel under revocation bit okay 👍

Leisure

4/10

Poor

22 May 2025

Heather

Currently under construction and no continental breakfast which is the main reason we booked this. At the time of booking, there was no mention of this.

Leisure Family

4/10

Poor

17 May 2025

Martha J

Liked nothing. Terrible experience. Electrical outlets didn’t work in the bathroom. No tissues in the room.
Staff did not care about anything. Would never stay there again.

Leisure

2/10

Poor

16 May 2025

Syreeta Nicole

Nightmare Hotel

This hotel was under complete renovation. This was not on the site and it was late and we could not get a refund. They double charged me and there was construction dust everywhere- there was no flooring in the elevator and the elevator was barely operable with a missing certificate

Partner

4/10

Poor

11 May 2025

Jan

Construction is going on. Management didn't supply
emergency accommodation for reception and breakfast.
A temporary trailer would have been appreciated. Too much money for management. No reduction of the room price for all the inconvenience. The supplied breakfast was
not even worth mentioning. Cheap, cheap :-(

Business_and_leisure Family

10/10

Exceptional

06 May 2025

Andrea M

They are redoing lobby. Kind of awkward with men using loud drills, etc,taking up old tile floors. Other than that, upstairs corridors and rooms were beautiful and up to date. Only complaint was it took about 5 minutes to get hot water.

Leisure Family

6/10

Pleasant

05 May 2025

Verified traveler

Totally under construction

Friends_and_family Family

10/10

Exceptional

04 May 2025

Diane

Nice stay

Nice updated room. Breakfast was great—excellent cheese omelets as opposed to scrambled eggs. Only thing I would recommend is having 2 chairs in the room as opposed to just 1 desk chair.

Partner

6/10

Pleasant

01 May 2025

Daniel

This hotel was under construction. Guest should be made aware and perhaps offer a discount
Plastic sheets hanging in the lobby and hallways.
During lobby construction perhaps best to close a couple of days

Leisure Family

6/10

Pleasant

30 Apr 2025

Igor

There is renovation going on, so part of property is closed and are around is not ideal. Haven’t seen frogs living in the pool before.

Leisure Family

10/10

Exceptional

26 Apr 2025

Susan

Renovations

Hotel is undergoing renevations work that has been completed is very tasteful
Good location will use again in our travels

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Christopher

Awesome

Great hotel as Hampton inns are usually
Newly remodeled
Quiet

Partner

8/10

Excellent

20 Apr 2025

Virginia

Concierge gets an A+

The woman at the check-in desk was a rock star! I’d actually booked the wrong dates and she adjusted everything, was super helpful and very friendly. Great job!
The room was fine. My main issue was the bathroom. There were no product in the pumps in the shower and the walls were actually dirty behind the pumps and on the upper ring. The hotel is undergoing major renovations, but it wasn’t an issue for us.

Business

2/10

Poor

17 Apr 2025

Charisse

Booked this through hotels.com as we had a long day of driving. Just for hotel to call and say they didn't have a room for us. Now waiting for 7-10 days for refund and key points to be returned.

10/10

Exceptional

15 Apr 2025

Michael

Nice stay!!!

Leisure Family

6/10

Pleasant

11 Apr 2025

Francois

Room are fully renovated but the lobby is not hold place maby in 2025 please will be fully renovated….

10/10

Exceptional

09 Apr 2025

Shawn

Property doing renovations but did not affect quality of stay at all. Friendly staff and great location

Leisure Friends

8/10

Excellent

08 Apr 2025

Marcia

To close to truckers stop

Leisure

10/10

Exceptional

30 Mar 2025

kevin

A ok

Leisure Friends

8/10

Excellent

19 Mar 2025

Francis

.

8/10

Excellent

16 Mar 2025

Ruth

The lobby and room were clean. We realize you are doing rennovations. The heat exchange in the room has several broken pieces and the tub is stained or the finish has worn off on the bottom. The noise outside from the highway made sleeping at times difficult....

Leisure Family

10/10

Exceptional

02 Mar 2025

Michel

Only stayed one night but it was perfect!

Leisure Partner

8/10

Excellent

28 Feb 2025

Eppie

Clean and comfy

Clean and comfortable! Convenient and decent price. We slept very well.

Friends_and_family Family

8/10

Excellent

06 Feb 2025

Susan

Friendly staff

Leisure Partner

10/10

Exceptional

04 Feb 2025

James

The room was great size for the handicapped and breakfast was awesome

6/10

Pleasant

24 Jan 2025

Verified traveler

Acceptable hotel for one night stay

The hotel has upcoming renovations. The furniture in our room on first floor were in poor condition, with holes in upholstery and scratches. The mini fridge and mini microwave. Wifi very low speed and tv without streaming. I had my firestick but it was stop and go because of low speed internet. The bathroom was ok and clean, the bed was comfy. Breakfast was acceptable. Overall was ok for one night stay on our way to FL.

Partner

4/10

Poor

06 Jan 2025

Charlene

So much was not working. And they had the nerve to charge $50 per dog quoted $50 for two. Their stations with hand sanitizers or poopy bags was empty. Toilet was broken, didn’t flush properly and seat was loose. Heating had two settings 80 degrees or a/c. Some bugs, No tissues in the room.

8/10

Excellent

05 Jan 2025

Gregory

Clean room but a little dated. Water pressure was not good. Walls were paper thin could hear people next room talking on their phone. For an overnight stay okay place to stay.

Leisure Partner

2/10

Poor

30 Dec 2024

JOSEPH

Very Poor Hampton Inn

The whole place was run down. Not clean. Debris behind the bed. Electrical outlets not working. Toilet seat, broken so bad you could not even even sit on it. Water on the bathroom floor, which I presume is from the toilet.
This is not representative of my experience with Hampton Inn. If it continues, I’ll stop using them. On the other hand, the Hampton Inn in Walterboro, South Carolina is outstanding.

Partner

10/10

Exceptional

08 Dec 2024

ERIC

Clean and practical stoppover

4/10

Poor

04 Dec 2024

david

No hot water
Room 324

Business Self

2/10

Poor

17 Nov 2024

Jessica

When making the reservation we booked the room we did because it had a pull out couch in the picture. We had to switch rooms since The property is under construction. So it was an older room listed on Expedia. The new updated rooms are beautiful but we had no hot water for a shower. There was still painters tape on the wall. Soap from the last person in the shower, so how well was it really cleaned? A stink bug in the bedroom. The construction workers started working at 7:30am on a Saturday morning waking us very early after a long day of travel the day before. This should’ve been told to us when we checked in. They took our information for us to be contacted but I doubt we will hear anything, very disappointing stay.

Leisure Family

8/10

Excellent

09 Nov 2024

Anthony

No hot water and no control off the AC.

Leisure Family

2/10

Poor

03 Nov 2024

alan

Having nothing to do with the current renovations, the drapes on one side of the window was hanging off. The bedding/bedskirt were badly wrinkled and didnt fit the bed. The carpeting felt damp and the bathroom floor was sticky. The toilet ran all night. Never again!

Leisure Family

8/10

Excellent

26 Oct 2024

Russell

Breakfast was great! Checkin was confusing as paid higher on Hotels.com but when clerk stated lower rate I paid for that also. Could not cancel Hotels.com so got refunded for the lower payment. All good.

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

Youngyeon

Excellent

8/10

Excellent

05 Oct 2024

James

The staff was great, very friendly. Excellent breakfast! Overall satisfactory

Leisure Family

6/10

Pleasant

20 Sep 2024

Tom Mazur

My room’s power went off after 30 mins of me settling in. Move to a different room and it was as dirty as the first I do not recommend this hotel!!!

Friends_and_family Family

2/10

Poor

18 Sep 2024

Amelia

Our remote in our room wouldn’t work.it seemed a little odd that the hotel staff said none of the TVs would change the channel. But in the morning it seemed purposeful and divisive. When my husband went down to get coffee, he was the only customer and attempted to change the lobby TV channel from Fox. He was scolded by the staff that the channel doesn’t get changed from Fox. As we left the hotel we saw the largest confederate flag right on I-95. It seemed we were in an area of intolerance and divisiveness; I did not feel safe. We got out of there as quickly as we could.

Leisure Family

4/10

Poor

12 Sep 2024

Yahya A

The guy who check me in has an attitude & bad customer service. The ladies are ok.

Leisure Family

2/10

Poor

30 Aug 2024

Tamara

I am shocked that this was a Hilton property! It was disgusting…. If I had any other option I wouldn’t have stayed, but the only other hotel had no availability. The property was under construction, the pool wasn’t open or clean, our only window covered by a tarp, mildew in the bathroom, and stains everywhere!!!!

Leisure Family

4/10

Poor

29 Aug 2024

Mark

Accessibility to the highway was excellent. The hotel is very tired and the pool is completely unusable. Renovations were indicated but nothing seemed to be done. Very disappointed for the price.

Leisure Partner

6/10

Pleasant

28 Aug 2024

Cheryl

I would to have known it was being refurbished, Ihad 3 small kids wanting to swim.

Leisure Family_with_children