Name: Quality Inn Petersburg Fort Lee Area
Address: 11974 S. Crater Rd., Petersburg, 23805, US

2/10

Poor

03 Aug 2026

Matthew

The room reeked of tobacco, surfaces were sticky and the drawers were broken. The shower head was extremely dirty

2/10

Poor

02 Aug 2026

Sandipan

room was smells very bad. The environment was not good at all. So much noise around. AC was terrible. Bed was super small. Unable to sleep well. Breakfast was very very poor!

8/10

Excellent

21 Jul 2026

steven

Everything was satisfactory., including the breakfast.

Self

8/10

Excellent

17 Jul 2026

steven

Everything was satisfactory.

10/10

Exceptional

21 Jun 2026

Gerard

Everything was cool

Family_with_children

8/10

Excellent

26 May 2026

Alhain

Me pareció muy pobre el desayuno!

Self

8/10

Excellent

25 May 2026

Joseph

Everything was good nice and simple stay

2/10

Poor

14 May 2026

kevin

A/C was cold. About as cold as it was outside.

Partner

2/10

Poor

07 May 2026

Sisy

El cuarto huele mucho a cigarrillos pedimos el cambio pero no nos lo quisieron hacer. La bañera le faltaba mas detalles de limpieza, siembargo el cuarto de mi hija si tenia buena limpieza y el baño estaba limpio. Aparte me cancelaron la reservacion por no llegar a tiempo, 😒

10/10

Exceptional

04 May 2026

Blaine

Staff and maintenance was better than expected. Cleanliness was average and tolerable. No major issues and felt safe. Slept well.

Partner

8/10

Excellent

02 May 2026

Lisa

Fine for a quick stay but is in need of a makeover. It was quiet with clean sheets and bathroom and a comfortable bed. Staff was friendly and efficient at the 24 hr front desk. Free breakfast is mini muffins, white bread and plain grocery store bagels, coffee and juice.

Self

10/10

Exceptional

27 Apr 2026

Nicholas

Great BBG RESTAURANT next door called Nanny's Restaurant.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Claudette

Breakfast we saw better.
A/C ok
Carpet outdared
New bath but label stay on

Self

4/10

Poor

13 Apr 2026

Robert

Room smelled like a wet dog. Carpet had large stains. Ceiling appeared to be in need of repair from water damage that was painted over. Toilet and tub had some rust and corrosion and the lamps had what appeared to be sprayed on cleaner that was never wiped off and became crusty. We were only stopping to sleep for 4 hours so we did not complain or seek a new room. Check in lady was kind and efficient. Nicest part of our stay.

Friends_and_family Family

2/10

Poor

30 Mar 2026

Qingshuo

it was too dirty, the bathroom stinky

2/10

Poor

29 Mar 2026

Nancy

Didn’t even go in the room.

6/10

Pleasant

22 Mar 2026

Susan E

The staff were great but this hotel needs serious updating of water (not enough volume or pressure), carpeting and other physical items in the room. But the room was functional and we did sleep well. There are no amenities to speak of.

Partner

6/10

Pleasant

14 Mar 2026

Rita

The room was clean but smelled of old stale cigarette smoke probably from decades of smoking in the room before it became nonsmoking. The room was a bit dilapidated but clean. Everything was clean. Could use some updating & renovations.

Self

6/10

Pleasant

14 Mar 2026

Ericka

The bedrooms are nasty dirty. I bought disinfectant wipes to clean the room myself. The walls are dirty. The tubs are stained. The bath towels are stained. The breakfast food was okay. The OJ juice carafe empty after three people fills up the cups provided. The stairs are nasty dirty. The waffles are amazing. However the restaurants around there are all delicious. While taking a shower, the water and bathroom stinks.

2/10

Poor

11 Mar 2026

Wenren

breakfast is very limited.

Friends_and_family Family

2/10

Poor

21 Feb 2026

Sang

Not clean & bad small

Business

2/10

Poor

12 Feb 2026

Candi

Rooms were not clean. Smelled bad bathroom was completely disgusting.

Partner

8/10

Excellent

10 Feb 2026

Bakhtiyor

The hotel was a good option for our three-day stay. The rooms were clean but smelly. The staff was good and friendly. The breakfast was quite simple and limited.

Friends_and_family Family

2/10

Poor

29 Jan 2026

Richard

Room needed updating. When we arrived there were no towels or toilet paper. The toilet showed worn areas in the tile it was on, and to the back of the toilet The light in shower/toilet area took awhile to light up, then when on, the light was dim and constantly flashing on and off. The drain in the tub would not drain unless cap was unscrewed. No soap in the shower and the shampoo dispenser was detached and near empty.The hair dryer had as much power as someone blowing through a straw. The furniture was old and worn. The lamps were rusty. Inadequate electrical outlets near bed to plug in devices. There was dust on the furniture and the floors needed a good cleaning.The heating/AC unit was slightly detached from the wall allowing cold air to come into the room, causing the heater to be on constantly, never reaching the set temperature of 70 degrees. Lastly, I know that there was an ice/snow storm before we arrived, and Virginia was having difficulty clearing streets and reopening schools, but the walks around the hotel were icy and needed salt or sand, badly.

The positives were that the bed was comfortable and the employer who checked us in was courteous and when called about the missing supplies, was quick to retrieve them.

Leisure Family

6/10

Pleasant

15 Dec 2025

Paul

The bed was very comfy and clean but the place needs a lot of TLC

Partner

8/10

Excellent

03 Dec 2025

Torrance

Location

Partner

2/10

Poor

24 Nov 2025

Damaso Fabian

Definitely won’t stay again. Bathroom were bad breakfast they offer the little muffins and bagels were hard seems they were day since the day before. Toaster wasn’t working.

Business_and_leisure Family

10/10

Exceptional

18 Nov 2025

Jose G

Easy check in

Business

2/10

Poor

21 Oct 2025

Gary

This looks like an older hotel that is holding on by its fingertips. When you enter the room the light switch doesn't work. They had an extension cord that plugged a lamp, microwave, refrigerator and TV that was held off the floor by the lamp. Tub was painted and it was peeling as well as the ceiling. There appeared to be mold on the ceiling. We went to see if they had coffee in the breakfast area and 4 of the sconce lights flickered. My husband doesn't usually take pictures but he took a bunch so he could report this hotel if he gets a chance. We expected so much more from choice hotels.

Partner

4/10

Poor

19 Oct 2025

Kristy

Housekeeping issue

We found Blood all over the lamps bulb and wall after arriving in town and checking in at midnight so wasn’t able to address it . I would have thought house keeping would have noticed this . That was a first for me finding all that.

Friends_and_family Friends

2/10

Poor

28 Sep 2025

Geoffrey

My mistake stayed 2 nights.The first room offered was filthy. I was then offered a different room. okay so you pay for what you get. The next day I step out for a while come back in and see what is an actual spider one that looked just like the Halloween types but this WAS real.

4/10

Poor

24 Sep 2025

Bradley

Not a happy camper

The room was musty and air conditioner smelled. There was pait peeling off the bathroom ceiling and looks like they painted over mold. The furniture was old and in disrepair, however the bed was clean and after 15 hrs on the road and exhausted it was the only choice there was.

Self

8/10

Excellent

14 Sep 2025

oscar

Nice place

Leisure

2/10

Poor

10 Sep 2025

Bojan

Dirty

Business Partner

2/10

Poor

22 Aug 2025

Steve

Lots of mold and the shower was gross. Vents were filled with dirt. The molding along the floor had water damage

4/10

Poor

03 Aug 2025

Robert

We were quite disappointed with the quality of the room and the complimentary breakfast. The refrigerator and freezer worked well, and the beds were somewhat comfortable. However, there was a strange odor in the room, the bathtub was stained with rust or hard water stains, we were provided only 2 bath towels for 3 people in a room advertised for 4 people. At least one of the bath towels was either dirty of visibly stained. The most concerning was the desk lamp which flickered constantly when turned off. We had to unplug it. The luggage rack was so rusty we feared staining our luggage by using it. We did not use the coffee maker or ice bucket, nor did we discover where the ice machine was located.
We were excited about the complimentary breakfast until we went to partake of it. There were a dozen mini muffins, sesame and poppy seed bagels, Cheerios and another kind of cold cereal, one package of instant oatmeal, bread and a toaster, coffee, decaf, and hot water, as well as a juice dispenser that said it was apple juice, but seemed to dispense orange juice. There was no cold water for drinking. The beat part of the breakfast was a mini waffle maker. However, it did not cook the waffles all the way through, leaving them doughy in the middle. This made them split in half instead of coming out of the waffle maker, and leaving them mostly inedible. Also, the bottle of maple flavored syrup was empty, leaving sugar free syrup as the only available option. The coffee was drinkable.

Leisure Family

2/10

Poor

01 Aug 2025

eli

Very old not fun place never stay there again

Business Self

2/10

Poor

20 Jul 2025

Jennifer

There was literally mold ALL over the room, I have pictures and videos . The first room we were in had live frogs in it . Have pictures of this as well . People doing drive outside the room .

2/10

Poor

20 Jul 2025

Arianna

It was disgusting. There was mold in my room and the shower head was rusted never mind the fact that the shower itself was so dirty. The fridge hadn’t been cleaned in what looked like months, the sheets were covered in holes from burn marks. The man staying in the room next to me made pervertive remarks to me and my cousin about him coming into our room and as we struggled to get into our room at night due to the key card not working he proceeded to ask us if we were scared. Not a safe or clean place . I was not able to stay there and I was not refunded.

Business Family

6/10

Pleasant

18 Jun 2025

Bobbie

This is my 3rd stay and each time the room was gotten worse in “quality”!! Not sure I’m going to stay there when I travel back through!!

Leisure Self

10/10

Exceptional

10 Jun 2025

Carmela

We had a great room and a good breakfast

Leisure Family

2/10

Poor

06 Jun 2025

Deirdre

Dirty, disgusting and needs maintenance

8/10

Excellent

24 May 2025

Don

Nice, good breakfast! Good location for visiting Petersburg National Battlefield.

Leisure Family

2/10

Poor

15 May 2025

Nancy

The first room stunk. The second room was disgusting, dirty, dusty, fridge had disgusting brown moldy looking electrical part inside, was leaking water-the room was nauseating, I had to leave & pay triple the price to get a room at a decent hotel-I will be disputing this charge with my credit card-I will never book through you again.

2/10

Poor

15 May 2025

Nayeli

No estaba muy limpio y el aire no servía

10/10

Exceptional

11 May 2025

Joseph

Check in

8/10

Excellent

09 May 2025

Edward

A bit dated but fine for our needs. Very friendly! Good Italian right across the parking lot.

Partner

8/10

Excellent

07 May 2025

Monserrate

Good place to rest

Business_and_leisure Self

4/10

Poor

06 May 2025

Cheryl

The floors were nasty the tub had peeled terribly and the room smells

Self

2/10

Poor

23 Mar 2025

Michele

Most disgusting place I have ever stayed. We got moved to 4 different rooms due to door that they couldn’t get to open, broken bathroom, filthy room that smelled of pot, broken TV - DO NOT WASTE YOUR MONEY just really a dump - wish I had taking a picture it’s was just unbelievable

Friends_and_family Family

4/10

Poor

22 Mar 2025

Everly

Needs to be upgraded, room amenities and flooring was dirty and outdated. The smell was horrible.

Business Self

10/10

Exceptional

16 Mar 2025

Everly

Smells terrible when I entered

10/10

Exceptional

08 Mar 2025

Doug

Convenient location just off the highway with lots of restaurants close by

Leisure Friends

2/10

Poor

27 Feb 2025

Debvetta

There was bugs in the room and the linen was not clean. I informed the front desk and checked out. I didn't even stay so do not charge the card on file.

Business Family

10/10

Exceptional

02 Feb 2025

Dawn

Ive stayed there many yrs. As a single senior i feel safe. Convenient to 95.

Leisure Self

8/10

Excellent

19 Jan 2025

Zoraida

Okay for price

Was an okay stay but they need to replace fridge does lots of noise...upgrades to electric plugs for appliances and microwave, coffee pot make sure double check stock with towels had to go to office

2/10

Poor

05 Jan 2025

Emily

Very dirty. Took shower with flip flops on. One good thing. Extra dead bolt on door. Felt safe

Business_and_leisure Self

10/10

Exceptional

30 Dec 2024

glen

Not good

2/10

Poor

24 Dec 2024

Peter

Same as every other quality inn in VA. Outdated, bugs, stains, bathrooms so small the doors hit the toilets, exposed outlets, you name it

Business Self

2/10

Poor

17 Dec 2024

Charles

Arrived and was given two keys that didn’t work. Walked back to the office. Desk clerk told me we had to do something with the handle when tapping the lock. After 5 minutes of struggling with it, my wife figured out how to open the door. Walked in and the heat wouldn’t turn on. Walked back to the office. Replacement desk clerk flipped a switch and said everything was fine. Apparently, the first clerk wasn’t aware of the switch. Next morning, showed up for our free breakfast. Door was locked. Desk clerk said he had to step away so he had to “lock down” the building “for awhile.” So, no free breakfast.

Leisure Partner

6/10

Pleasant

12 Nov 2024

Nichole

Overall the hotel was ok. We had to get our key cards reprogrammed every day. On the first morning I tried their make your own waffles and they tasted like spoiled milk. I did not try them again. Staff was courteous and friendly.

Leisure Family

2/10

Poor

11 Nov 2024

Robert

The room is close to a bar where there was music for a good part of the night preventing us from sleeping

moreover the air conditioning in the neighboring room was defective and made an infernal noise all night

avoid this place if you want to have a good night

Partner

2/10

Poor

08 Nov 2024

Kimberly

UPDATE YOUR ACTUAL ROOM PICTURES

The room pictures on your site for this motel was very misleading. This Quality Inn has ruined any chance of me ever staying in any other Quality Inn throughout the United States.

Friends_and_family Family

4/10

Poor

02 Nov 2024

Norma

Dirty, hairy bathroom

The bathroom was filthy. There was hair and scum and dirt everywhere. Marsha tried her best by offering us another room (that was worse than the first. We ended up cleaning the bathroom ourselves after Marsha gave us supplies and she discounted the room by $25. After driving all day, we were looking forward to resting in a nice clean room.

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Donald I

ALL in all My stay was great for the money

Self

4/10

Poor

15 Oct 2024

Michelle

Ok

2/10

Poor

07 Oct 2024

Verified traveler

Nope! No!!!

No idea where to begin. Could’ve been the car in the parking lot up in wooden blocks and tires missing. The room that was good awful dirty and smelly. We would’ve need a tetanus shot to take a shower here! The faucets and shower head are all rust. The tub is peeling its layer off. Poop smeared on the wall next to the toilet. People next door playing music all night. Couple fighting outside our door. Garbage everywhere. Even with my alarm on, I kept checking to make sure my car was still there. We were exhausted from traveling otherwise we would’ve left. Laid on our own blankets from our car. Bed was bug free at least (stripped it and checked). Left the lights on incase there was roaches…. Thank god the front desk lady was super sweet when we checked in. Though it was through a bankers window. Should’ve known that was a bad sign…. Will never ever stay again.

Partner

4/10

Poor

30 Sep 2024

Nina

They don’t clean very well

Self

4/10

Poor

16 Sep 2024

GEORGE

Sad -- Not Happy with Cleanliness.

I was shocked at the dust on items in the room. Looked like parts had never been cleaned.

Friends_and_family Family

6/10

Pleasant

29 Aug 2024

Sulash

Room carpets and furniture are old and musty. Okay for weary traveler. The outdoor swimming pool had green algae at bottom and need cleaning and bleach. Breakfast was average with bread and waffles.

Leisure Self

2/10

Poor

28 Aug 2024

Ivan

The rooms were dirty, the rooms were just not well kept. I had to wipe down the room and clean the floor myself. No one seem to know why the rooms are in such terrible conditions.I took pictures..

2/10

Poor

26 Aug 2024

Verified traveler

The overall experience was horrible. The room was nasty, the ceiling had visible black mold, the carpet smelled wet and like urine. The shower and tub wasnt clean and the shower head and knobs were rusted really bad. We stayed on the first floor of the restaurant side. This is by far the worse hotel experiences I've ever had. I would not recommend this hotel. If it would let me upload my photos i would.

Business

8/10

Excellent

25 Aug 2024

Jessica

Not bad

The room was clean. Way better than expected. The only issue we had was with the door. The key card worked but the door was jammed. Staff was very prompt in helping with this situation and even offered us another room. That was not needed since we were staying for one night. Overall, I would definitely stay here again.

Partner

2/10

Poor

17 Aug 2024

Melanie

Un cauchemar

L’HORREUR!!! L’hôtel est dans un état de décrépitude inimaginable. Il était très tard et nous devions absolument dormir pour continuer notre route. On ne peut pas faire dormir les gens dans une chambre aussi insalubre. C’est dangereux pour leur santé. Le tapis était sale, taché et plein de nourriture sèche. Le bain écailler, la toilette sale et pleine de moisissure. Les serviettes tâchées. Le réfrigérateur et la climatisation faisaient du bruit. Tout était sales!!!! Les murs, le plafond, les lampes. Lorsque que l’on s’est plaint le lendemain matin, l’hôtel ne pouvait pas nous rembourser, car nous avions réservé avec l’application Hôtels.com. Un cauchemar!

Friends_and_family Family

2/10

Poor

16 Aug 2024

BRIAN

We could not stay there. It was unsafe I feared for my families lives. We couldn’t need get into the room the keys didn’t work. Stood outside and watched people looking into my vehicle.

Family

2/10

Poor

12 Aug 2024

Linda

Electrical issues, open outlets and extension cords attached to open outlets

Business_and_leisure Family

2/10

Poor

10 Aug 2024

Diana

The place was very dirty and a lot of dirty people hanging around and living inside of the property would not let my dog stay there if I ever had one… plenty of roaches and bedbugs… also false advertisement about jacuzzi inside of the rooms…

8/10

Excellent

10 Aug 2024

David

Quicknservice with friendly staff

Business_and_leisure Self

10/10

Exceptional

03 Aug 2024

Fateerah

Nice

Leisure

4/10

Poor

03 Aug 2024

Audrey

The room could have used a good vacuum. Breakfast was very minimal.

Leisure Family

4/10

Poor

29 Jul 2024

Carson

Trash all over the place, poor service my bathroom light was out for almost 3 whole days of the trip after asking multiple times.
They also need to arrange the families not around adults who are partying during the weekend.

6/10

Pleasant

30 Jun 2024

Sue

This is an older hotel/motel that is undergoing some improvements, which are needed. Very small bathroom (door rubbed against the toilet in order to close) and carpeting that needs to be replaced. I didn't realize that rooms opened to the outside rather than an interior hall. Breakfast was entirely carb based; there was no protein.

Leisure Self

4/10

Poor

26 Jun 2024

Luz

We stayed in room 152, the wall by the bed had black mold, the night lamps had stains and dust, the side of the curtains had spider webs, and the second night we pulled off the first set of sheets (green) a water bug came crawling out, and on the last day we get a knock at 8:55 a.m. from room service to clean it.

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Jerrold

It was quiet and safe.

Leisure Partner

2/10

Poor

22 Jun 2024

Mark

My first night was horrible. Got there at 11:30pm. Was told the motel had oversold the rooms and all they had was a smoking room with only a king bed. Room 147. You should see it. Filthy, my white socks were filthy by the next morning. The bathroom was hideous. They had a stove that had the elements gone. The bed sheet had huge stains on it. In the morning they promised a better room on Saturday night. It was ok. Someone just refinished the bathroom and sink area outside the bathroom. The carpet still is nasty
. Before you guys even let a complex onto your side, you should at least go to the site and physically look at the rooms.

Leisure Friends

8/10

Excellent

20 Jun 2024

vernon

Good place for overnight stay but hotel need some Updated

Leisure Family

4/10

Poor

05 Jun 2024

Verified traveler

Overall appearance was great, except that the bedroom was really old and stains everywhere, needs updating
The breakfast area was clean and upgraded

Partner

10/10

Exceptional

02 Jun 2024

monte

Very clean, quiet and the pool was nice

10/10

Exceptional

02 Jun 2024

Sally

Friendly front desk, sleeping area and bedding clean and fresh. Bathroom disgustingly dirty.

4/10

Poor

30 May 2024

Bruce

Very musty no water pressure took 3 times to office for key to work

Business

8/10

Excellent

27 May 2024

Charles

The staff are friendly and helpful. The room I stayed in had some age issues but was clean and comfortable. Restaurants and convenience stations are located nearby. Over-all a good stay.

Business_and_leisure Family

6/10

Pleasant

26 May 2024

James

The receptionist could not have been nicer or more welcoming and the restaurant next door was great. BUT the room was musty and damp which is a deal breaker for me. I would not stay there again.

Self

2/10

Poor

26 May 2024

Sam

This place was just very \"I'd like to leave now\". Not the worst I've ever stayed in, but absolutely not the best.

Business_and_leisure Self

10/10

Exceptional

13 May 2024

Shawneea

Every time I come here it’s always clean

Leisure Partner

2/10

Poor

06 May 2024

Verified traveler

Needs a good cleaning!!!

We weren't expecting this to be a grand hotel as it's a roadside and we were just stopped for the night but we were expecting it to be clean.
The tub hasn't been properly cleaned in years, there was hair in it, there was a monstrous glob of hair on the floor by the sink and the carpet was disgusting.
Everything is tired and dirty.
We couldn't wait to get back on the road.

Partner

2/10

Poor

05 May 2024

Laree

Room was dirty and floor was nasty had stains all over the floor

Partner

2/10

Poor

30 Apr 2024

SUGAR

This property was filthy old looking shower head had fungus growing in it carpet dirty & smelly blanket had cigarette burns in it refrigerator racks were rusted ty didn’t work The NIGHT MANGER was rude & nasty!!
We had 3 rooms WOULDN’T stay there again for FREE

Business Family

2/10

Poor

29 Apr 2024

Georgia

I will never book any La Quita hotels ever again.
It was the nastiest hotel i have ever seen in America.
I had to buy bed sheets to sleep. The room smell really bad.

Business_and_leisure Self

2/10

Poor

28 Apr 2024

Verified traveler

Rooms were dated and overall cleanliness was poor. We were a family of 3 just wanting a place to sleep and shower while in town. Mini frig in room was loud-however, did help to minimize sounds from other rooms. Wall by trash can was dirty-carpets were not clean. Breakfast bar coffee stirrers contained a long string of hair and area needed Clorox wipes. Tried to call front desk x3-no answer. Instead of returning for the second nite we had booked/we decided to drive the three hours home.

Friends_and_family Family

4/10

Poor

27 Apr 2024

Brittney

Place needs MAJOR updating. Bed sheets were stained bathtub was yellow and stained. The dresser the TV was on is falling to pieces.

Leisure