Beecher
Staff is always a pleasure love the suites
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Towneplace Suites Richmond Colonial Heights
Richmond - VA · United States
937 South AvenueView location
9.2/10Excellent369 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.4/10 9.4
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Towneplace Suites Richmond Colonial Heights
When you stay at Towneplace Suites By Marriott Richmond Colonial Heights in Colonial Heights, you'll be in the business district, within a 5-minute drive of Keystone Antique Truck and Tractor Museum and Southpark Mall.
This hotel is 1 mi (1.7 km) from Regal Southpark Mall and 1.9 mi (3.1 km) from Swaders Sports Park. Make yourself at home in one of the 171 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops.
55-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
-
Minimal age
18
-
Optional fees
- Uncovered self parking fee: USD 10 per day
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Keystone Antique Truck and Tractor Museum
1.6 km / 1 mi
Southpark Mall
1.6 km / 1 mi
Regal Southpark Mall
1.7 km / 1.1 mi
Appomattox River
2.7 km / 1.7 mi
Swaders Sports Park
3.2 km / 2 mi
Violet Bank Museum
3.7 km / 2.3 mi
Virginia State University
4.6 km / 2.8 mi
Centre Hill Museum
3.1 km / 2 mi
Old Blandford Church
3.5 km / 2.2 mi
People's Memorial Cemetery
3.6 km / 2.3 mi
Farmers Bank
3.7 km / 2.3 mi
Trapezium House
3.8 km / 2.3 mi
Pocahontas Island Black History Museum
4.2 km / 2.6 mi
Rogers Stadium
5.6 km / 3.5 mi
Petersburg National Battlefield Park
5.8 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Towneplace Suites Richmond Colonial Heights
100
reviews shown
Lori
Room was clean and gym was fairly nice.
Genevie
Hotel stay was safe & comfortable. I had booked through 3rd party site therefore was not aware of the $10 a day parking fee.
The hotel is in a great spot, Walmart right next door, 2 min walk and all kinds of shopping as well as eateries all within the same area.
The breakfast was EXCELLENT and changed up the next day. Buffet style. Very enjoyable.
My room had a sofa bed and it was weird that when you open it up, it lays out onto the floor instead of being up on legs off the floor (preferred). The shower was weird cause what I thought was a sliding glass door was not. It was one glass on the left side and nothing on the right where you walk into the shower. That meant had to be careful when washing or all the water was gonna splash onto the floor which in fact did happen so I had to put a towel down. The toilet was on water saver or something cause it didn't always properly flush the first try. Had to wait till toilet fill up with water (1 min or so) and then flush again. Ice machine on my floor didn't work.
Very helpful having a full size fridge. Utensils, pots & pans already there for the kitchen. Good stay. If I had to go there again, I would.
The hotel is in a great spot, Walmart right next door, 2 min walk and all kinds of shopping as well as eateries all within the same area.
The breakfast was EXCELLENT and changed up the next day. Buffet style. Very enjoyable.
My room had a sofa bed and it was weird that when you open it up, it lays out onto the floor instead of being up on legs off the floor (preferred). The shower was weird cause what I thought was a sliding glass door was not. It was one glass on the left side and nothing on the right where you walk into the shower. That meant had to be careful when washing or all the water was gonna splash onto the floor which in fact did happen so I had to put a towel down. The toilet was on water saver or something cause it didn't always properly flush the first try. Had to wait till toilet fill up with water (1 min or so) and then flush again. Ice machine on my floor didn't work.
Very helpful having a full size fridge. Utensils, pots & pans already there for the kitchen. Good stay. If I had to go there again, I would.
Cameron
Room had a wet and musty smell. Believe came from ac unit and maybe damp carpet
Beecher
Clean impressive room. The staff are wonderful and helpful
Carmen
Per Expedia details parking is included I got charged for parking. I reached out to the property and they have not responded to me yet.
Brian
Clean well maintained room. Staff was great.
Montero
The room was Amazing! Everything was just so nice, clean and beautiful.
Regina
The property is excellent. However, it would be great if parking and EV charging stations are free for (loyal) customers.
Amanda
Clean
Sean
Clean room great staff
Michael
Clean, quiet and safe.
Melissa
The staff are very friendly, professional, and engage with guests immediately upon entering and exiting the property. This behavior was seen throughout our stay and you can tell that each guest interaction is intentional but not forced or fake. The included breakfast offered a variety of items and those with dietary restrictions could easily enjoy as well. The employee that worked the breakfast area kept the area clean and organized. Our room was clean and had adequate kitchen space and cookware. The only issue we had was our microwave stopped working the night we checked in, we notified the front desk and it was fixed the next day.
Saunders
I enjoyed my overnight stay. I stayed 1 night and enjoyed every bit! The room was wonderful, clean, night, tidy, and not any dust in sight! The hotel and location is very welcome kept and the breakfast was delicious. Parking was excellent and the area is safe! I highly recommend this hotel to anyone!
Martha
Only one person for check in. Breakfast too plain and without any seasoning.
Jovan
Good customer service and was very clean room
Heather
Clean room, excellent staff.
Lauryn
Clean room and great staff!!
Andre
It was great 👍 I enjoyed my stay!
SERGIO
Great staff, very friendly and attentive. Really safe area and noise was not an issue in and out of the property. Would stay here again.
Michael
Room was vlea and free of any problems. Breakfast was good and dining area clean. Desk peraon was pleasant and very welcoming
Celia
The breakfast was nice. Need to add meat to the breakfast bar like sausage, bacon or something. Wish there was a pool.
Benjamin
Nice place
Lisa
Business stay - the staff was very welcoming
Monica
Clean room! I loved the fire pit and sitting area outside! Will definitely be back!
Crystal
The room was clean and employees were very nice
Andrea
The room was spotless and the service was great!
Melissa
Terrible element hanging out by fire pit at front of hotel. Was being cat called in front of my kids by bunch of drunks. Charged for parking while Expedia advertised free of charge. Took 30 min to check in - and after longggg drive, last thing I wanted. Door lock DID NOT WORK…when tried calling front desk and went down on 2 different occasions to get different room, no one there! Incessant beeping all night from fire alarm. Did NOT feel safe as woman traveling alone with 2 kids
Tamara
My family of 3 chose to take refuge here during an ice storm. We were thoroughly impressed during our 4 day stay. Check in and out was super quick and easy. The hotel is in a very convenient location as it is near a mall, Walmart and several eateries. The hotel check all of the boxes for an amazing stay. It is modern, very clean, staff was friendly, and had nice amenities like a fitness room and guest laundry. There was a very nice variety every morning for breakfast. Breakfast was always hot and delicious. We were on the 5th floor. Our room was quiet, comfortable, and spacious. It was like a tiny apartment. We loved that we had access to the linen closet so that we could freshen our towels and linens without waiting for service. Staff was always friendly and very accommodating. We were always greeted by a staff member and asked we needed anything and if we were enjoying our stay. The manager gets extra points because on a night they were short staffed- she was making sure her staff had something hot to eat. The bar was closed, but she still was very sweet to fix us flatbread pizzas, wings and fries. We were very impressed by the hospitality and the level of care the staff put into making this a top notch stay for visitors. My family highly recommends this hotel for anyone in the area looking for accomodations.
raquan
Room space was small you got to pay for parking and still pay for 200 and some a night its to expensive for a small room and have to pay for parking and i haven't got my deposit back
Zdravko
Room was very clean and kept that way during my two weeks stay. If ever back in area will definitely stay there again. 100% recommend.
Serena
Great hotel although they charged for parking which wasn’t advertised. We arrived after a full day of parking and too late to look for other options. I wouldn’t considered other options as there is absolutely no reason for them to charge for parking (no attendant nor garage or security).
Ronnie
The privacy and how peaceful it was.
Liliya
Clean, modern
Shawn
Clean and very comfortable.
Brad
The room was extremely hot! Couldnt adjust temperature on the room. Couldn’t turn on ac.
Water pressure sucks when showering.
Water pressure sucks when showering.
Sandra
We come to Virginia every year. This is where we stay sence the opened. The staff is always very nice and helpful. Its alway clean and quite. Would recommened.
Erin
Very accommodating check in. Room was very nice. Great outdoor space. Large breakfast area and good variety of breakfast choices.
Latonya
Yes very nice. Excellent staff.
John
When I spend $321 for 2 rooms I don’t want to pay a fee for parking unless I’m staying in Manhattan. When you nickel and dime your customers and the fee was supposed to be all inclusive you are irritating your customers. You are telling me that profit comes before service. I will be posting this on YouTube and google. If even 1 person online agrees with me you will lose much more than your parking fee.
Marion
Easy access to 95, very clean, friendly & helpful front desk staff
TERESA
Mrs Wanna was wonderful as always! WE choose to stay at this location when we visit from DC because of the wonderful staff. Thanks for making our Thanksgiving weekend exceptionally special! Room 431 overlooking the lake was so nice 👍
ChenYuan
I love the rooms, and the amenities it offers. Also the room is very clean, and spacious.
Billy
Front desk clerk was extremely helpful and nice room was excellent and clean good service
Manpreet
Room was in good condition.
Felicia
Breakfast was average
Marjorie
Hotel was fine but there is a $10/day parking fee which is listed as free on the
Lacreshia
Room was great and I’d definitely come back
Brian
👍
TaMara
I had a great stay. I stayed for 5 days and my room was clean and very relaxing. There are also dishes in the kitchenette area that can be used to cook with.I will definitely stay there again when I'm in town.
Ronald
Convenient to I95 and pet friendly
Brian
Staff at this location is PHENOMENAL!
Rodney
Yes
CALVIN
Outstanding stay, however, did not keep enough clean towels/wash cloths stocked for guests of the hotel. Responsible cleaning staff did not wash/keep on hand/stocked enough clean linen for the visiting hotel guests...
Stacey
Very clean and neat. Nice room. Bed was comfortable. Staff was very friendly and courteous. Nice breakfast. Walked nextdoor to Walmart. Highly recommended!
Sherry
My family and I were in town for my grandmothers funeral. The front desk clerk was so kind, professional and accommodating. We needed an early check in so that we could get dressed for the funeral and they made sure that a room was available.
Denise
The TownePlace suites is fairly new so that’s nice. The rooms are nice and big and so are the bathrooms. Because it’s a town place, they don’t have housekeeping every day unless you request it. And the parking at that particular facility is limited although we were able to find pretty good parking every day. But nice area plenty of shopping and dining available.
ImeeLynn
We checked in late- 10:30- staff was very welcoming. However, it took us awhile to find parking. When we settled in, we checked for the extra linen for the sofa bed. However, there wasn’t anything. So, we had to go back to the lobby and ask the front desk.
Other than that, the room/hotel was very clean. Breakfast was also pretty good.
Other than that, the room/hotel was very clean. Breakfast was also pretty good.
Suzanne
It was within walking distance to several restaurants. Customer service was excellent. It was clean and I felt safe.
Francess
We did not receive the room we booked. We only received 1 bed when we booked a double queen. Not good.
Jeffrey
Very nice… but no pet potty area
Hotel was very clean, staff was friendly, bed was comfortable. Only complaint I have is it’s pet friendly, yet there is no area for your pet to go potty. No grass area or even artificial turf.
Amanuel
Clean room, friendly staff and great service.
Bruce
Neat little studio suite- perfect for 2 and could've done 2 more.
Clean!
Clean!
Maya
Clean, good location with lots of chain restaurants around if that's what you're ok with. Safe. Hotel was not great, just ok, as expected. The free breakfast is the same you get anywhere with powdered eggs and make-it-yourself waffles. Fine for a short stay for business.
Timothy
The hotel was great. The stay was good with the exception of ants in the room, but overall good.
David Anthony
The staff really make the stay wonderful.
Dawn
The staff at this property are so polite and attentive. The rooms are very spacious and clean. There is ample parking and the outdoor space is very comfortable and well maintained.
Darlene
Clogged Toilet
The kitchen and room was good. The toilet was clogged up when we got there and i was tokd they are working on it. They had the use the plunger several times.
Jessica
Expedia had address number incorrect.
Abdul
Clean spacious rooms, would recommend.
Courtney
Furniture and spacious, and staff including house keeping, as well as location
Debbie
We’ve jotted this hotel down as a future stop in our east coast travels. While we were not there long, it was a great experience from arrival to departure!
Deborah
Wonderful!
Staff members were exceptionally friendly, the hotels was very clean, check in was fast and easy, and the room was great. Super comfy bed. Our room overlooked a cute pond :)
LaTisha
Nice, friendly, comfortable hotel
John
Very nice stay. Spacious room, clean and the bed was very comfortable
Joanne
We really enjoyed our moment with Rita from the front desk.
Pamela
Clean, bright, and roomy
Perfect size and setup of suite for our family of 4 for 2 days. Updated decor, comfortable beds, delicious hot breakfast options, and nicely stocked kitchenette.
Margo
Friendly helpful staff
We were welcomed and the staff were very responsive and helpful.
Natasha
Wanda is great!
Wanda, Jerome, and front staff were friendly, professional, and very kind. I look forward to booking a stay again soon.
Judith
Prpert right on the lake watched the ducks and geese all night very peaceful
CHARLOTTE
The rooms were nice and comfortable. However the free breakfast was not as expected. Also appetizers were advertised but never available for our stay.
Lauren
Always a good stay
Stayed here a few times and love it! It’s always clean & staff is friendly. The fire pit outside is awesome!! This last time the water in the shower did not get really warm but that is the only complaint
Jeff
Clean comfortable rooms. Very friendly staff and other guests. Great hot breakfast options.
Joeanne
Perfect for an on and off the highway roadtrip.
Courtney Hardy
They young lady that checked us in, I think her name was Jahmyah (sorry if I didn't spell that right) was such a delight! She was so bubbly and smiley. Definitely made our night. Everything is so clean and bright and open.
CHELA
Even though this is a newer hotel, I was disappointed in the condition of my room. I found a stain on the carpet that looked like dried vomit, dirt/candy wrappers at the headboard, and surface dirt on about every wipeable surface in the bathroom. I reported the condition of the room upon checkout, and received the driest, least sincere apology I've ever gotten. I will not return.
We checked in around 830pm, and received the best customer service. The appearance of the facility at night is beautiful. We were in town for a birthday party and arrived in town very late, so I didn't get to inspect the room until we got back and I started cleaning. Had I seen the dirt upon arrival, I would've asked to change rooms.
We didn't eat breakfast nor use any of the amenities. The beds are very comfortable. I do not recommend this hotel.
We checked in around 830pm, and received the best customer service. The appearance of the facility at night is beautiful. We were in town for a birthday party and arrived in town very late, so I didn't get to inspect the room until we got back and I started cleaning. Had I seen the dirt upon arrival, I would've asked to change rooms.
We didn't eat breakfast nor use any of the amenities. The beds are very comfortable. I do not recommend this hotel.
Erica
Everything was great except the sausage served for breakfast. We came down around 8:30 am and it was raw on the inside
Janelle
Great area, but there were several broken things in the room
Gerald
Small quaint but everything we needed
Jamillah
Nice space. Very comfortable.
Rich
The property itself is probably fine. I had a terrible room. The HVAC wasn’t working properly and the blinds were broken so I had to cover the windows with pillows to block the light. I think they dump these rooms on Expedia members to encourage you to book direct.
Lauren
When I first arrived, the girl at the desk was very friendly and kind. My review on my experience has nothing to do with the service she provided. I was assigned a hearing impaired room that was not really clean. Upon opening the door I was greeted with a foul smell. It was a faint smell of smoke. I went back to the desk an alerted the staff. She looked for another room, but told me they were full and provided me a bottle of spray to help. She also stayed She would give me reward points. This is my second time using this hotel for my business trips and sadly will be my last. The sink had food in it, the bed was almost on the floor it was so low and very uncomfortable. Dirt on the bathroom floor. The different girl at the front desk the next morning was very rude and when I asked for towels, she only gave me 2 with no washcloths and walked away. I will never stay here again even though it's more convenient than driving from Richmond. My stay was terrible and the room gave me the worse headache because of the smell.
tasha
Very very clean hotel
Clean hotel
Great energy
Comfy beds
Great location
No hair anywhere in my room. This made me extra happy
Definitely my go to hotel when Im in yhe area
Great energy
Comfy beds
Great location
No hair anywhere in my room. This made me extra happy
Definitely my go to hotel when Im in yhe area
Stephen
We really enjoyed our stay Kam was a top tier receptionist. He did an out standing job he deserve a raise in pay for his hard work.
Pamela
Very clean
Bed comfy, pillows too flat. Need luggage racks in room, none available. No way to put shade down due to missing chain. Breakfast ok nothing special but better than nothing. Most important very clean room. I would recommend.
Dell
Staff very helpful and pleasant. Suite type room with lots of amenities. Large bath with walk in shower
Bonnie
Staff was great, especially Cam! He was joyful and so accommodating.
Rhonda
Hotel & rooms are nice, except for the smell. The room smelled like cooking oil/stale grease. I changed to another room, it was a little better, but still had a light smell of stale grease.
Verified traveler
Great Stay
Excellent. Kam the front desk check-in associate was friendly & professional. Really a delightful soul to greet guests.
Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.
Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.
Daniel
Beautiful place. Great breakfast. Only problem, which needed up being big was there was no room darkening shade in our room. Sun was pretty much blinding in evening and lights from other buildings made it too bright at night. We did not realize a problem until we were unpacked and didn’t realize how bad it was until we were completely settled in so we did not notify desk, as we did not want to, change rooms, which turned out to be a big mistake. All else great.
Location & surroundings
Towneplace Suites Richmond Colonial Heights
937 South Avenue, Colonial Heights, United States
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