Name: Red Roof Inn Chester
Address: 2405 West Hundred, Chester, 23831, US

10/10

Exceptional

28 Jul 2026

Mary

Great place to stay. The room was ok for one night. We would stay here again. The location is convenient for overnight travel

6/10

Pleasant

25 Jul 2026

Kevin

Good for the price, but overall still not what I’d hoped for. Start with the bad and end with the good. Breakfast was almost nonexistent, just some cereal, bread, and a few muffins. The chair in my room had a huge chunk missing from the arm, the vent in the bathroom was really dirty, and the molding in the bathroom was peeling off in about half the room. There was also no grassy area to take our dog - mulch and a small dirt patch as far as you can get from the building was all you get. The good is that the hotel was clean, check in was easy, the beds were comfortable, and it was cheap.

10/10

Exceptional

09 Jul 2026

Brittany

The air conditioner was amazing! It was a well maintained room.

Family_with_children

8/10

Excellent

07 Jul 2026

Bobby

They you are very well mannered and very welcome kept

2/10

Poor

03 Jul 2026

Sheikia

I got bit by bugs never again

Partner

8/10

Excellent

26 Jun 2026

Cheryl

It was clean. Rarely anyone at the desk but responsive when pushing the call button. Water pressure in sink was minimal, ok in the shower.

Partner

8/10

Excellent

23 Jun 2026

Kimberly

Light was out had a little smell to the room

Self

10/10

Exceptional

21 Jun 2026

Robert

Everything was excellent. We did have a lot of noisy neighbors, but I was very impressed with the room and hotel.

Family

2/10

Poor

19 Jun 2026

Mauro

The hotel receptionist couldn't find my reservation, even though I had the reservation number and confirmation email. I spent over an hour trying to resolve the problem, and Expedia had to book another hotel for me.

Self

10/10

Exceptional

17 Jun 2026

Breon

Great stay

Family_with_children

8/10

Excellent

14 Jun 2026

Geovanni

El cuarto estaba limpio, me gustó que no oliera a cigarro, lo único es que el desayuno no es como muy bueno porque no tiene variedad.

Family

8/10

Excellent

13 Jun 2026

Cheryl

Plenty of parking. Restaurants and shopping very close

Family

6/10

Pleasant

07 Jun 2026

Derick

Im sure there are worst choices out there but not the greatest place to stay, not the cleanest, wholes in the wall, ripped up chair in the corner, breakfast consisted of 2 stale cereal choices and some bread for toast, only positive for the stay was a super friendly older lady that worked on the cleaning staff

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Karen

The property was clean and comfortable good value for the price

Family

2/10

Poor

15 May 2026

Caron

Microwave and refrigerator didn’t work

Friends_and_family Family

10/10

Exceptional

05 May 2026

Ketteline

Everything was fine only we didn’t have soap besides that the place was clean and comfortable

6/10

Pleasant

29 Apr 2026

John

Most everything about our stay was fine, but then the morning we were leaving we went down for the free breakfast (6-9) am, we went at 7:15, passed a couple of guys on the stairs bringing up food stacked high on 2 places, from the breakfast. Got to the main floor to find most of the food was one and were told there were NO CUPS for us to have coffee. No apology or explanation

8/10

Excellent

29 Apr 2026

William

I was surprised, it was a nice property. I would stay there again.

Self

6/10

Pleasant

15 Apr 2026

Ashli

Breakfast options were 2 bagels, 2 muffins, a tiny bit of cereal and a gallon of milk in the mini fridge. So, There was no breakfast. That was half the reason we stayed at this location. We were very disappointed. The photos of breakfast in the listing are not real.

Partner

6/10

Pleasant

12 Apr 2026

Andrea

Room floor was not clean. Lots of sticky things and old food on floor and room very dusty

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

KARI

Property's hallways were very dirty. Floor in room was dirty.

Partner

10/10

Exceptional

24 Mar 2026

EDY M

yes

Family_with_children

10/10

Exceptional

23 Mar 2026

Vivian

The employees are fantastic at this property. Ebony and Kaprise are the best. They turned a disaster of a weekend to an amazing weekend. I highly recommend this property. I will make sure to stay again the next time I’m in the area. Thank you.

Family_with_children

6/10

Pleasant

23 Mar 2026

erik

Parking was easy. Place needs more upkeep

Self

2/10

Poor

22 Mar 2026

Kacey

The over booked the hotel and didn’t have a room for us when we arrived

Pet

6/10

Pleasant

14 Mar 2026

Nathaniel

Overall, not terrible, not amazing. It was generally clean, but did see one bug. The breakfast was decent.

2/10

Poor

08 Mar 2026

Alyssa

Called me after 6pm when i was.less than an hour from there to cancel my reservation. Said they never had a room for me

Pet

2/10

Poor

19 Jan 2026

Richard

The pronlem was with the room. I reserved a single King bed with a roll-in shower. I get 2 queens and they don't even have any roll-in showers. There are laws against bait and switch.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Paul

Room was not spotless, the floor has dust and grit on it. The staff was courteous. The room was quiet.

Leisure Self

4/10

Poor

18 Jan 2026

Johanna

The room was in deplorable condition. There were gauges in the floor in both the room and in the bathroom. The psint in the bathroom was alalso gauged. I told the front desk clerk about this and she came to the room. She did offer another room but we were tired. If we were staying more than 1 night we would have taken her up on the offer.

Partner

8/10

Excellent

18 Jan 2026

Jamie

Room was clean. Friendly staff

Leisure Family_with_children

4/10

Poor

31 Dec 2025

Lon

Room was neglected.

Partner

10/10

Exceptional

17 Dec 2025

Jasmine

Very friendly and helpful staff

Leisure Family

8/10

Excellent

15 Dec 2025

angelique

Staff was very pleasant.

Partner

4/10

Poor

11 Dec 2025

Susan

The room had an overwhelming stench of cat pee. I asked the receptionist for a different room and she said there wasn’t one. We could not stay there because my husband is allergic to cats. She offered a refund. She gave me a receipt and said Expedia would refund my account. We had to find another room late that night. Susan Mercer

4/10

Poor

06 Dec 2025

Annie

Needed a place to stay for two nights while passing through Virginia and found this for a good price. it’s tolerable. room smelled musty like old tv dinner, found a roach running on the bed within 10 minutes of arrival, along with some wings on the pillow case and a carcass along the microwave wall. everything was overall dingy and dirty, wall had stains and chair was crusty. 2 out of 4 lamps did not work. and the bathtub didn’t stay open so water continued accumulating unless you wedged something on the drain stopper. if you can get past all of that and really need a warm place to stay at night, the bed was decent.

Leisure Partner

2/10

Poor

29 Nov 2025

Kayla

Could not check in

Leisure Family

4/10

Poor

28 Nov 2025

Michael

2 days. No hot water

Friends_and_family Family

2/10

Poor

28 Nov 2025

Mustafa

My stay at this Red Roof Inn was unacceptable. Nothing inside the room was working properly, and to make matters worse, there was no warm water available, which made even basic needs uncomfortable. The overall condition of the room was poor and not maintained.

Even more concerning, other guests were openly smoking marijuana inside the building, creating an unsafe and unpleasant environment.

This property failed to provide the most basic standards of comfort, safety, and cleanliness. Until serious improvements are made in maintenance, amenities, and enforcement of hotel policies, I cannot recommend staying here.

Family_with_children

10/10

Exceptional

21 Nov 2025

Antionette

Everything was great room was clean even thought was much for breakfast coffee was fresh bagels were fresh everything was clean and legitimate

Business Self

2/10

Poor

20 Nov 2025

Sean

Cockroach hotel

Leisure Self

4/10

Poor

19 Nov 2025

Shelly

We chose this hotel because they offered a continental breakfast, in the morning we were told that a staff member left with the kitchen key and there was no breakfast. The outlets on the bathroom counter were covered with tape indicating not to use them. The floor was warped from previous flood, and I stepped on a piece of glass shard. We also had one bedside light not working.

Partner

2/10

Poor

15 Nov 2025

Robin coles

I went to go check in and the hotel didn’t have any clean rooms. No one called to let us know.

Leisure Family_with_children

6/10

Pleasant

11 Nov 2025

Jane

No shower curtain. Huge hole in bathroom wall. No grass to walk dogs, yet pet friendly. The three small dirt areas were covered in feces. Nonsmoking , but the smell of weed on the second floor was strong! Definitely needs a lot of TLC. Property was fenced in completely , making it inconvenient to get anywhere to walk the dog. Didn’t eat breakfast there, so no comments on that.

2/10

Poor

10 Nov 2025

Zavantey

Everything. Trash . Never again lls

Business Self

2/10

Poor

10 Nov 2025

Kathy

This was one of the worst hotel stays. I’ve had the room was filthy and poorly maintained. I found two roaches. There was a sticky substance smeared on the ceiling, no hot water and the tub, barely drained. Clearly, basic cleanliness and upkeep are not a priority here.
On top of that, the noise in the hallway around 2:30 AM and dogs barking made it impossible to get any rest. It felt more like a chaotic apartment building than a hotel.
The only saving grace was the polite staff, and the beds were clean, but that’s where the positives end. I would strongly advise management to address these serious issues and until they do, I would not recommend this hotel to anyone.

Friends_and_family Family

2/10

Poor

10 Nov 2025

Roberto

Worse experience ever. I came in and the lady at the reception was just in the phone the entire time. While she was talking on the phone she handed me a key never saying anything else to me. The room was dirty, and the TV was on the trash was full…. She then told me o no they never cleaned the room and they don’t have any other rooms. So I had to get a much more expensive hotel last minute

2/10

Poor

09 Nov 2025

Jessica

For starters , we rented 4 rooms in total 1 hour before check in we received a call that one of the rooms was being canceled due to a toilet leak and there were no additional rooms they could give us ????? They were no where near booked up . How ever I feel like it is due to the amount of drug addicts that are staying in the rooms . We then get there and the proceed to put us all over the hotel of which we had been given rooms the day before per a phone call all side by side . We get in our rooms and there are no smoke detectors to the extent they capped off the cords which shows no intention of fixing them (again I would assume this is due the the amount of cigarettes , weed and meth being done in the hotel.) one of our three rooms had roaches in it . The exterior of the hotel has a side door of which they leave cracked open for the homeless people to sleep in the stair well and ask anyone coming in the door if they have any drugs to get high with , this door was the door to the stairwell so there was no way to go to the second floor with out letting your children walk past them and hear those comments and questions . On top of all these other issues the shower water was cold and did not drain so you stood in dirty water the whole time . This was the most disgusting establishment I have ever stepped foot in.

Friends_and_family Friends

8/10

Excellent

07 Nov 2025

RAMONIA

The bed was super comfortable and the staff was nice that's all that counts for a couple of nights.
The tub was dirty, the room was old but the bed was clean!

Leisure Self

2/10

Poor

04 Nov 2025

Victoria Eugenia

The room was dirty with food on the floor and there were cockroaches in the TV cabinet, In general, the building is not clean at all, the hallway carpets are extremely dirty, and it smells like dog and cigarettes.

Leisure Family

4/10

Poor

03 Nov 2025

Lisa

The morning of check out I found a baby roach in the bathroom by the toilet and a bigger one in the room in front of the dresser. And I looked everywhere for any kind of critters before I brought my bags up. I didn’t find anything. I was so disappointed. The room was so clean I had planned on staying there again. But now I’m not !!!

Self

4/10

Poor

31 Oct 2025

Louis

The room was actually pretty clean, how ever there where roaches EVERYWHERE,Me and my fiance arnt big complainers so when we would see one we would kill it andwe killed atleast 20 in the few days we where there.

2/10

Poor

27 Oct 2025

Nelson

Ww never stayed in the 2 rooms that were reserved. Expedia allowed for rooms to be booked at the red roof location in chester Virginia, all to drive 7 hours and the hotel not have any rooms available do to maintenance issues. So at 12:15am me and 7 family members had to look for another hotel.

4/10

Poor

25 Oct 2025

Faiber

I reported an incident involving the theft of diesel from my truck while it was parked on the hotel premises.

Business_and_leisure Self

8/10

Excellent

22 Oct 2025

John

The location is the drawback here for me because of the Hooters next door. People wandering around the parking lot. The parking lot could do.better with more lighting to the west side.

Leisure Pet

2/10

Poor

21 Oct 2025

Susanne

When we arrived, the facility was a little run down but was expected for the price. We had to wait for about my 15 minutes before receiving our room because the front desk person said there was an issue with their system. When we arrived in our room, there were dozens of small bugs crawling on the floor by the door. Walking into the room, there were HUNDREDS OF BUGS on the walls, bed, dresser.... It was the most disgusting experience imI ever encountered. The front desk person did not seem shocked when I told her of our rooms status and issues me a refund without even checking the room or offering me an alternative room. I have stayed in hundreds of hotels and have never had an experience like this before.

2/10

Poor

21 Oct 2025

KELLY

The room appeared ok, but we soon found out that the room and the building were roach-infested!! When turning on the lights in the middle of the night, roaches scattered. We spent the rest of the night killing as many as we could. We were tired from traveling and it was too late to go anywhere else. We should have slept in the car! When I told the morning desk person, he was aware of the problem, and we actually saw the Orkin exterminator pulling in. He could not refund any money because it was booked through Expedia!!! STAY AWAY, and I didn't even mention people lingering in the halls & loud conversations!!

Leisure Family

8/10

Excellent

20 Oct 2025

Tiffany

Staff was polite, room was clean and neat for the most part…although the room smelled of cigarettes (nothing lysol/air freshener can’t solve) the mini fridge had what seems to be a bit of mold/rust on the inside part…bathroom wall had what seems to be a bit of mold as well behind the bathroom door. Wifi wasn’t the best…but overall it was still a decent stay for the price : )

Self

8/10

Excellent

10 Oct 2025

Tina

Internet great
Continental breakfast ok

Leisure Pet

6/10

Pleasant

08 Oct 2025

Patrick

Had bugs

Business_and_leisure Self

10/10

Exceptional

07 Oct 2025

Sierra

Clean room

6/10

Pleasant

06 Oct 2025

Rebecca

Room was clean
Staff excellent

Leisure Self

4/10

Poor

05 Oct 2025

Stephen

No hot water. No breakfast. Flooring peeling up...unsafe or
sanitary. No grass in pet area.
Floor felt unmopped.

Have stayed several times before and enjoyed but not this time.

Staff was friendly.

Business_and_leisure Pet

2/10

Poor

05 Oct 2025

Nicole

Rouches, smelled horrible not cleaned at all

Family

4/10

Poor

03 Oct 2025

Maryellen

The bathroom was not clean. We found an open box of condoms in our bathroom. And the soap dispensers were filthy.

Leisure Family

6/10

Pleasant

28 Sep 2025

GEOFFREY

f

6/10

Pleasant

25 Sep 2025

Brianna

Clean room, friendly staff

Business Self

2/10

Poor

21 Sep 2025

Heather

The bathroom was dirty. The shower curtain looked as if it had never been cleaned. Paint was peeling & chip. The lamp in the corner of the room had the plug sliced off. No alarm clock in the room. Front desk check in staff was less than pleasant.

Leisure Family_with_children

4/10

Poor

17 Sep 2025

Janet

There is no elevator, the parking lot had several different groups gathered and drinking. The smell of pot was sickening. Three dead roaches upon entering the room and the furniture looked like an animal scratched and dug into it. Didn’t sleep much worrying that the outside doors weren’t locked. We needed a convenient spot to stay with our dog halfway to our destination and I tried to find something reasonable, def get what you pay for. Never again!

Leisure Pet

6/10

Pleasant

03 Sep 2025

Johanna

Well the shower was kinda dirty and when we’re sleeping ppl just too loud all night

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Kathy

It was clean and staff was helpful

Leisure Family

8/10

Excellent

21 Aug 2025

Vincent

You get what you pay for. Great price for the area, comfortable bed, and perfect for an overnight stay. Parking lot seemed ever by but no issues, but some unsavory characters buzzing around.

10/10

Exceptional

12 Aug 2025

David

Great value

Everything from checking in to checking out was smooth. The room was clean and comfortable. The shower doesn’t get really hot but it’s perfectly fine.

Self

6/10

Pleasant

10 Aug 2025

Daniel

Stay was great. Room was clean. But the continental breakfast was far from continental. We got there one hour into service and they had barely any coffee, juice machine turned off. The only food avaiable was white bread, butter, cream cheese and corn flakes. I was not expecting surf and turf but a continental breakfast should have at least some sort of protein and a few options for carbs (bagels, muffins, etc) very disappointing

10/10

Exceptional

06 Aug 2025

JOSE

Great place to stay. On my return I’m staying here again

Leisure

8/10

Excellent

06 Aug 2025

Debra

The room is clean with clean linens and comfortable bed. The room does not smell of smoke. There was no remote for the tv and no cups for drinking but we are here to catch a few hours of sleep and we have all we need.

Family

4/10

Poor

03 Aug 2025

Kristina

The wall was missing paint, the floor was coming up and it was missing an electrical cover with live wires hanging out of the wall

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Willie

Breakfast was disappointing. Also side door was propped open, which is a safety issue. It should never be propped open.

Leisure Partner

2/10

Poor

28 Jul 2025

Dayan

There was a strong mildew smell in the room.

Leisure Family

2/10

Poor

28 Jul 2025

claude

Everything was bad from desk person to the room

Partner

6/10

Pleasant

26 Jul 2025

Miranda

Q

4/10

Poor

25 Jul 2025

Christopher

The floor was buckling all over. I tripped up several times.

4/10

Poor

22 Jul 2025

Tabitha

Lesson Learned

You get what you pay for. I wanted a place that was pet friendly that we could lay our heads. In the most basic way it fulfilled my wish. However, I cancelled my return reservation fr my drive home for the following reasons:
1. Overall the place is dingy. In the hallway on the second floor there is or was a leak in the ceiling and there’s mold or black dirt all over it.
2. The place is damp and smells.
3. I had 2 rooms and there was mold or something in the bathroom so my family would not take a shower there.
4. There was mold or black dirt in the fridges of both rooms.
5. Bed was too soft but doable for a night. If you have a very bad back and need a hard mattress I’d recommend passing:
6. Check in was annoying. I sent a note saying I needed a room in the first floor that was accessible. It was clear they never read the note or reserved the space so there was one room left but it was not accessible. I noted I’d pay for the rooms at the hote. Without asking me the person charged my card for both rooms. I requested this so my party could pay for their own. They then asked if the other person could just Venmo me. This person has no idea what Venmo is and it wasn’t worth an argument but the staff can be trained better.
7. There is no breakfast. Maybe you get toast and cereal but it’s not an organized effort so don’t bank on it.
8. There’s never anyone at the front desk. It’s a bit odd.

This place is not for me and may be perfect for someone else.

Friends_and_family Family

4/10

Poor

20 Jul 2025

Lori

The stairwell smelled like urine. Our room was dirty and had a moldy smell. The refrigerator had something really gross growing inside towards the back

Family

8/10

Excellent

20 Jul 2025

ANDREW

the room a/c was set on 72 the room was at 65 couldn't get it any different brrr

Partner

10/10

Exceptional

18 Jul 2025

Tamires

Good

6/10

Pleasant

17 Jul 2025

Verified traveler

Not too bad

At first when I went there it was good, but the toilet did have a leak, and the sink and shower ended up clogging up but I mean it was nice being there. The AC was not working either. It was just hot, but other than all of those things, I think that it was an okay stay.

Partner

10/10

Exceptional

16 Jul 2025

david

It's a very nice place for the price. I would stay her again

Leisure Self

6/10

Pleasant

15 Jul 2025

Chinonyerem

I just liked the convenience.

Business Self

10/10

Exceptional

05 Jul 2025

Kathy

Clean Staff friendly

Leisure Pet

4/10

Poor

01 Jul 2025

Randy

No breakfast

The description said breakfast was included, but it wasn’t. I requested a credit for the breakfast but they didn’t give it.

Friends_and_family Family

2/10

Poor

01 Jul 2025

Megan

Toilets did not work properly, water leaking, moved to three different rooms and the final room toilet did not flush.

8/10

Excellent

28 Jun 2025

Murryn

Very comfortable beds, large rooms with plenty of space. Wonderful air conditioning that was constant through the night.
The shower was good, decent temperature and pressure, and it was accessible.

Self

6/10

Pleasant

22 Jun 2025

Margaret

Chester, Va

Breakfast was not available. No sign saying they were sorry - just we haven’t received our delivery. Not even coffee available. Springs in mattress were uncomfortable.

Partner

10/10

Exceptional

16 Jun 2025

Jose

Grateful

Business Partner

10/10

Exceptional

14 Jun 2025

Juanita

Laundry facilities not available for all of stay

Leisure Pet

2/10

Poor

12 Jun 2025

Manuel

My room like never been cleaned before, and smell like cigarettes.

Leisure Family

6/10

Pleasant

11 Jun 2025

Roman

The Front Desk Representative was friendly, efficient and prompt. However, the condition of the room was poor. The door was misaligned, which made it difficult to open and close, as well as impossible to set the security deadbolt. Also, there was no TV remote control in the room. When I inquired at the Front Desk they informed me that other customers had removed most of the remote controls and there were no more available. Since it did not appear that the hotel was sold out, I was a bit surprised that I was not offered a different room, or that they did not take a remote control from one of the other rooms and give it to me.

Moreover, in the morning the breakfast bar was non-existent. The juice machine was broken and the milk for cereal spilled all over the floor. I feel there should be some sort of compensation or partial refund because the breakfast was not as described in the hotel description.

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Sean

The employee who checked me in extremely quick. The room itself was really nice, but it's age was showing. Marks/scratches on the wall near the door. The bathtub looked like it had to be resealed and was coming apart. I could look over these things, but having doors slamming all night long was a huge issue. It sounded like someone was trying to break in, that's how loud the doors slamming were.

Family_with_children

2/10

Poor

08 Jun 2025

Robin

Very poor no hairdryer no continental breakfast it took me about 20 minutes for someone to come to the front. The bathroom was coming apart. The hot water would not even work. I just feel like I want my money back. First of all as false information on the website the next-door had four dogs, and they bark all night long.

Business Family_with_children