Name: Comfort Inn South Chesterfield - Colonial Heights
Address: 15720 Woods Edge Road, Colonial Heights, 23834, US

10/10

Exceptional

17 Jul 2026

Sheikia

Very good nice and quiet, very clean

Partner

10/10

Exceptional

16 Jul 2026

Haley

Great location for what was needed for definitely worthy of being on hotels.com super clean nice breakfast thank you for a good day

Self

6/10

Pleasant

08 Jul 2026

Monicarose

The complimentary breakfast was very good.

Partner

6/10

Pleasant

21 Jun 2026

Angie

A dirty sock was in the corner beside the bed. The tv remote had cheese on it. Something was going on with the fan in the bathroom and the elevator was out of order one day. Parking was questionable.

Partner

4/10

Poor

13 Jun 2026

anthony

Very Noisy!! and train line at the back and next to gas station and macdonald's and subway

Partner

8/10

Excellent

07 Jun 2026

Fernando V.

Clean and nice smelling room. Housekeeper was friendly. Front desk person did his best to find two rooms next to each other for me and my wife and for my daughter and her family. Breakfast was good and all attended.

Family_with_children

10/10

Exceptional

04 Jun 2026

Dean

I love this place!! Every time I come into town for a few days. This hotel is my to go place. Staff been good to me. Room clean. This time I stayed the elevator was down but staff still did their best to keep me happy. They did their job and kept me happy. Thank you and see you soon!!!!

Self

6/10

Pleasant

02 Jun 2026

Wayne

Elevators were broke; night clerk was very hard to understand, but did accommodate with room on the first floor. Hotel is pretty beat up and showring wear. Cleanliness was average to slightly above. This property is NOT in keeping with what I usually see from Comfort Inns.

Self

10/10

Exceptional

30 May 2026

Vicki

Clean and had very helpful staff

Family

2/10

Poor

24 May 2026

lisa

The 1st room they gave us wasn’t clean . Had to get another room key then the fire alarm kept going off . Not updated but you get what you pay for

Partner

8/10

Excellent

17 May 2026

Maxwell

I was happy with the hotel except the train that was close by. It didn’t bother me but others could hear it.

Self

6/10

Pleasant

11 May 2026

karen

the guy at the front desk gave my key card to me in a used key sleeve- with food stains on it. if they're reusing paper sleeves/envelopes, what else are they reusing??

Family

4/10

Poor

08 May 2026

Angela

Unfortunately, our stay did not meet expectations. Upon arrival, we discovered that we had been assigned an accessible room. We politely requested a change to a standard room; however, the front desk advised that no modifications could be made because the reservation had been prepaid, despite other rooms appearing to be available.

In addition, the bathroom walls had several noticeable brown marks and patch repairs, which affected the overall appearance and cleanliness of the room. The ironing board cover was also heavily stained and in need of replacement.

We hope these maintenance and guest service concerns will be addressed for future guests.

Partner

10/10

Exceptional

08 May 2026

Juan

We stayed here on our way back home and left at midnight to avoid traffic through DC and NYC. Guys at the front desk were super helpful getting us out quickly and even giving us coffee and a bagel to go. Very nice!

Partner

4/10

Poor

16 Apr 2026

JORDAN

I stayed with my family as a stopover coming home from Florida. My main complaint was that there was an ongoing water main break from 2 days prior in the area and the hotel failed to inform me of this condition before I checked in so that I can make an informed decision of staying or finding lodging elsewhere. No showers, washing hands or face & no hot breakfast allowed.
Also, there is an active train in the area that runs during the night, blowing its whistle and woke us every 2 hours.
Make sure you ask about the train and stay away from that side of the hotel. Choice Hotels and property personnel where notified after I arrived home and stated they will try and do better in the future.

Family_with_children

6/10

Pleasant

09 Mar 2026

Stephanie

Good for a short stay with minimal amenities. This hotel.is on the older side and right in the middle of a busy area. Walking distance to gas station and McDonald's.

Partner

4/10

Poor

08 Mar 2026

Vanessa

Door would not properly lock, had to ask to move to a different room. Rooms had an odor

Family

8/10

Excellent

16 Jan 2026

Stephen

Clean spacious room

Self

6/10

Pleasant

14 Jan 2026

Julia

Strange smells in hotel, does not smell pleasant. Bathroom down stairs- locks but anyone has access. Has a bolt lock inside, DO NOT CLOSE THAT OR YOU WILL GET STUCK.

Leisure Family

8/10

Excellent

10 Jan 2026

Andrew

Clean environment, healthy menu choices, room very well heated and cooled. I would stay here again.

Partner

10/10

Exceptional

02 Jan 2026

Scott

Room was comfortable, and heating was adjustable with a thermostat. I did not use the indoor pool, but it was available.

Self

10/10

Exceptional

02 Jan 2026

carleanos

Great staff. Clean room . I will definitely stay at this hotel again. The breakfast was great. Nice exercise room.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Megan

Room was not the cleanest. First room we were in smelt like cigarette smoke. The air and the fridge didn't work. Second room everything seemed to work. The mattress was lumpy and curtain didn't close all the way. Okay for a one night stay.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Patrice

Everything

Leisure Partner

8/10

Excellent

03 Dec 2025

Vanessa

everything was ok breakfast eggs were kind off powdery-not good

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Ashley

Clean room. Very quiet. Great a/c in the rooms. Spacious rooms .

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Christa

good value. Clean room.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

John

Great room.
Staff were absolutely great, very helpful and friendly.
The room was beautifully clean and very well maintained. Comfortable immaculate and faultless.
Wish all hotels were kept as good as these guys.
Well done to everyone. Many Thanks.

Business Partner

2/10

Poor

29 Oct 2025

Brieann

It’s old and run down

10/10

Exceptional

26 Oct 2025

KELLY

I hace stayed at this hotel over the last 5 to 6 years and I am always pleased
The staff is always attentive and kind. The rooms are spacious, clean and exactly what we need. I highly recommend this location.

Business_and_leisure Family

4/10

Poor

16 Oct 2025

Christina

First room had a smell and broken tv, second room had a broken door knob, more than half the window covered by an concrete awning and a ac unit that was broken and couldnt adjust temperature

Leisure Family

10/10

Exceptional

13 Oct 2025

Aaliyah

Very clean and spacious rooms. Staff was welcoming and friendly

Business Self

10/10

Exceptional

02 Oct 2025

Alvin K

Good

10/10

Exceptional

29 Sep 2025

Angelique Marie

Clean room, fast check-in, and friendly service. Since I was solo traveling, I felt better that I was on the bottom floor and felt that the area was still quiet and safe. The only thing is the parking. There’s only one main entrance to get into the hotel, which is still good, but if you park in the back or far side of the hotel and it’s raining, just be prepared to walk in the rain for a bit. When I was checking out, I couldn’t wait for someone ant the front desk, but I left my key card on the counter and called the front desk later to confirm that they checked me out. Everything went smoothly. Overall, not a bad experience and would definitely come back again.

Leisure Self

10/10

Exceptional

26 Sep 2025

Donna

The staff and location were great. There were trains close by. The area around the back was a bit sketchy with a convenience store. Overall it was a great stay. Breakfast was very good.

4/10

Poor

20 Sep 2025

Linda

Moldy and no coffee

Guest attendant was nice. Older hotel. Room smelled moldy. There was no coffee with breakfast. Only one waffle iron. The waffles are the highlight of every breakfast.

Self

10/10

Exceptional

16 Sep 2025

Monica

Clean room, friendly staff

2/10

Poor

10 Sep 2025

Joseph

Dirty rugs, broken shower, door lock difficult to open.
No coffee at continental breakfast.
Individuals loitering outside. Next to a McDonald drive through and was loud, on other side a gas station, again loud

Friends_and_family Family

4/10

Poor

10 Sep 2025

Keesha

First and Last.

I've never stayed at a dirty hotel so with that in mind, I'd say this was the most unclean. However, the bed was GREAT - very comfortable!

There wasn't any coffee (lobby machine was out of order as well as the pot in my room) and the ice machine on my floor was out of order. I didn't appreciate 'discovering' these things... along with the proximity to a railroad crossing that I had to hear the horn of trains passing a couple of times throughout the night.

I liked that we shared the parking lot/area with a McDonald's and a Shell gas station in case I needed them. But, it also meant late night traffic (loud music).

For whatever reason, I was placed at the very end of the hall upstairs. There were other patrons who squatted in the hall to talk on the phone and hearing male voices outside my door in the evenings made me uncomfortable.

Self

6/10

Pleasant

29 Aug 2025

Clarissa

The curtains were stained & torn. Room had a strange odor. Parking lot had garbage all over the place. Was noisy.

Leisure Family

10/10

Exceptional

22 Aug 2025

William

Very comfortable. Female attendant at the desk was incredibly kind and considerate

Leisure Self

6/10

Pleasant

18 Aug 2025

Grace

Checking in was fine , but I had to go out to my brothers and didn't get back until after 9 pm. There were no handicap parking spots, a big work truck was parked there with no handicap card or plate. It never left for the 2 days I was there. Not one parking spot I could find. Maybe Mc Donald's would have allowed me to park there. As a single woman and handicapped I didn't feel comfortable parking at the next store parking lot. I came into lobby and told the woman and she offered to move her car to under the canopy so I could have her spot. Very kind of her. The noise coming from right under my window of people at their cars having a good old time until about 1am. Then I could finally fall asleep. The next day I came back before 4pm to make sure I would get a handicap spot and again no where to park. I won't stay anymore, you need more then 2 handicap spots! Don't let anyone just park there.

Self

10/10

Exceptional

10 Aug 2025

Linnea

very clean

10/10

Exceptional

06 Aug 2025

Suzette

Really comfortable bed. Decent breakfast.

Leisure Self

4/10

Poor

05 Aug 2025

Robert

Never again

The first issue we dealt with is that the card open the door cannot be put near your phone or your car keys otherwise you cannot get into the room. We had to replace the keys twice. The system is archaic. The ice machine on the second floor was nonfunctional. We reported that to the manager and it appeared that his this has been the case for a while and he told us we had to come down in the first floor lobby to get ice. The hotel meets the bare minimum of staying there. I would search for other options. A noisy night with some strange sounds coming from the next room.

6/10

Pleasant

04 Aug 2025

Nathalie

It's an average hotel. Breakfast wasn't great.

10/10

Exceptional

28 Jul 2025

Karen

Very spacious and clean. Friendly staff!

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Monica

My favorite place to stay when I’m in town. Its central to where my family is.

Leisure Self

8/10

Excellent

19 Jul 2025

Corrine

Nice hotel. Double queen room was a good size. There are train tracks near the hotel and you can hear the train throughout the night. That is our only complaint.

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Susan

The gentleman who checked us in was very accommodating and gave us an excellent dinner option and even drew a map to help us get there.

Leisure Family

10/10

Exceptional

14 Jul 2025

Sharon

I like the staff and rooms and easy check in and out process. Very clean and great air conditioning

10/10

Exceptional

04 Jul 2025

Monica

Very friendly staff, very accommodating!

Leisure Self

6/10

Pleasant

02 Jul 2025

Verified traveler

Its was ok for a one night stay. The pillows are so small you need 4 to make one pillow.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Edward

Clean, quiet, and safe. Looking forward to staying again.

6/10

Pleasant

16 Jun 2025

Sara

The staff were all extremely friendly. The breakfast was good. There was not a lot of parking but I was able to get a spot. Room had a bit of an odor to it.

Leisure Self

8/10

Excellent

12 Jun 2025

Aaron

I was a little disappointed that we did not get our original room, but other wise stay was good.

Leisure Friends

8/10

Excellent

09 Jun 2025

Rebecca

Was at this hotel August of 2024 andrhe young lady (Sammy) always had the biggest smile on her face & was so accommodating to our needs , and the same goes this time around.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Anita

Rooms were clean, towels were soft; smiles all around. Breakfast was excellent, area was clean; coffee was great.

Partner

10/10

Exceptional

06 Jun 2025

Bridget

We will be back

10/10

Exceptional

15 May 2025

Samuel

Clean
Old

10/10

Exceptional

13 May 2025

Pamela L.

Great for knee issues

Nice high toilet for people with knee issues but i also think that you can request a lower one something I’ve never seen

Friends_and_family Family

8/10

Excellent

12 May 2025

Verified traveler

TV was not working and we received immediate assistance to fix it. The food available was very good with a nice variety.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

David

It was quiet,no doors slamming all night,etc.

8/10

Excellent

04 Apr 2025

katalin

nothing

Leisure Partner

10/10

Exceptional

02 Apr 2025

Cadidra

Nice area right off the highway. Walkable distance to a few stores. I only wish they had more parking. I’d stay here again.

Business Self

2/10

Poor

31 Mar 2025

Carlos

Place smells terrible. The room was dirty and AC didn’t work properly. The smells from the AC also makes worse. We could stay and we asked for refund.

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Temika

Front desk staff was polite and helpful. Quite room was clean and stocked with everything i needed great place to stay

Leisure Self

10/10

Exceptional

23 Mar 2025

Duc

Our of being a budget accommodation, this Comfort Inn has a lot to offer more than just its name which ensure the maximum level of comfort for the guests

8/10

Excellent

22 Mar 2025

Sabrina

Too warm in the room. I don’t think the heating/air is even on. Parking lot was easy to get to but not enough parking in the front of the building available

6/10

Pleasant

20 Mar 2025

Richard

Decent

10/10

Exceptional

17 Mar 2025

Tynisha

Great stay & quiet

Leisure Family_with_children

10/10

Exceptional

17 Mar 2025

Gwendolyn

Very pleasant

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Tamara

It was very pleasant stay. Customer service was impeccable. I will be back.

Friends_and_family Family

6/10

Pleasant

14 Feb 2025

Dave

Hotel was fine nothing wowed us.

Leisure Family

10/10

Exceptional

13 Feb 2025

Jeffrey

Beautiful new place but a bit sandwiched between a McDonald's and a gas station.

Leisure Self

10/10

Exceptional

07 Feb 2025

Sheila

Friendly staff and comfortable rooms

Business Self

10/10

Exceptional

31 Jan 2025

Anthony

Very nice!

I arrived after midnight, and it was still easy to get in, and the clerk was at the desk and friendly. The room was beautiful and clean, and the shower had water as hot as I wanted it, and the bed was perfect and firm.

Business

10/10

Exceptional

30 Jan 2025

Sharon

I was impressed with the check in. The clerk reviewed exits in case of an emergency and that the key is needed to enter all exterior doors except the main entrance.
The only negative was limited parking spaces

Leisure Family

8/10

Excellent

29 Jan 2025

Walter

The check in clerk was very nice but did not speak very good english and was hard to understand

Leisure Family

8/10

Excellent

24 Jan 2025

Lya

Check in was smooth. The staff were very courteous. The furniture could use an update. I wish there were turkey bacon and/or sausage served during breakfast time.

Business_and_leisure Family

6/10

Pleasant

12 Jan 2025

Zachary

Typical suite, ok to the eye but the room smells and the air quality is poor. There are allergens and I can’t breathe. Change the hvac filters, steam clean the carpet

Leisure Self

10/10

Exceptional

10 Jan 2025

PATRICIA

Friendly & helpful staff. Room was clean. Good breakfast included. Would definitely recommend.

10/10

Exceptional

10 Jan 2025

Edward

Great Motel. Safe quiet and very clean. Staff was very friendly.

Leisure Partner

2/10

Poor

31 Dec 2024

Christina

Absolutely horrible experience. I felt very unsafe the one night I stayed and after sharing my concerns with Expedia (also very disappointed with the Expedia experience) and the hotel the hotel only refunded half of the total stay in addition to a $25 fee for checking out early. I would not recommend this hotel to anyone. Highly disappointed that safety was not considered in this situation.

6/10

Pleasant

30 Dec 2024

CLARA M

Ok for a quick 1 night stay but not long-term or if you want more amenities like smart tv’s or outside sitting area.

Leisure Family

8/10

Excellent

30 Dec 2024

PEGGY

The room was very comfortable and clean. We were given a handicapped room which was fine except there was no where to sit to dress. The toilet bowl style had no cover. Other than that I have no complaints. I’d stay here again if needed.

Leisure Partner

10/10

Exceptional

22 Dec 2024

Louie

Great stay for the price

Leisure Family

8/10

Excellent

03 Dec 2024

Derrick

No complaints and staff was very friendly.

Leisure Family_with_children

8/10

Excellent

15 Nov 2024

Russell

Everything here was fine, for the price. Nothing fancy, no pool, the gym had no weights. But the free breakfast was solid, and my room was made up on the 2nd day of my 3 day stay which was a nice surprise.

Leisure Family

10/10

Exceptional

15 Nov 2024

Marcy

It was great for price -only spent 6 hrs there -outdated -loud train and walls are thin

Friends_and_family Family

8/10

Excellent

14 Nov 2024

Michael

Overall a good place to stay.

6/10

Pleasant

05 Nov 2024

Steven

The staff was amazing. The property is outdated and my room smelt dirty and old. Not somewhere I’ll stay again.

Leisure Self

10/10

Exceptional

31 Oct 2024

Grace

I was there for a family and church visit. Nice room first floor, quiet even though I know a train runs behind. Bathroom needed updated but was clean, carpet was very stained. Breakfast was great!

Business

8/10

Excellent

28 Oct 2024

Sherri

Overall a good stay. Room was clean and comfortable.

Leisure Family

10/10

Exceptional

24 Oct 2024

KELLY

The staff was very polite and efficient. The hotel was clean and breakfast area fully stocked

Business Family

2/10

Poor

20 Oct 2024

Joshua

I was never stayed was told because of my id I could not stay due to 50 mile radius. I need refund asap

Family_with_children

10/10

Exceptional

19 Oct 2024

Wayne

Great customer service. Don't expect a lot from the hotel, but what you do get is just fine.

Business

4/10

Poor

16 Oct 2024

Joy

The woman at the front desk was very polite upon attempting to check us in, but their system was down- luckily I had already prepaid with confirmation. The room key worked partially for the door. It lit up green but wouldn’t open- multiple times. The room smelt damp moldy and I was not comfortable with me or my children walking on the floor without shoes on. The AC struggled to keep the room cool unless on 61 degrees. The refrigerator also did not keep any food cool so I didn’t bother putting anything in it. It was one night stay so I tried not to make a big deal about it.

Leisure Family_with_children

10/10

Exceptional

04 Oct 2024

Judy

The parking was bad and I felt unsafe having to park in back close to the woods.

Leisure Self

8/10

Excellent

04 Oct 2024

Jack

It was very good but there was a lot of noise from the road and there are train track close by and you can hear it. The lady at the desk was very nice and helpful.

Partner