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Hampton Inn Petersburg-Southpark Mall

Richmond - VA · United States

403 East Roslyn RoadView location

8.2/10Excellent834 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Location9.4/109.4
Neighborhood8.8/108.8
Value9.4/109.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Petersburg-Southpark Mall

The Hampton Inn Petersburg-Southpark Mall hotel is a beautiful 129 room hotel built on the banks of the Appomattox River in Colonial Heights, Virginia. The hotel is easily accessible to I-95 at Exit 53 and convenient to the Tri-Cities communities of Chester, Hopewell and Prince George, Virginia.

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With a stay at Hampton Inn Petersburg-Southpark Mall, you'll be centrally located in Colonial Heights, within a 10-minute drive of Virginia State University and Appomattox River. This hotel is 0.7 mi (1.2 km) from Keystone Antique Truck and Tractor Museum and 1.1 mi (1.8 km) from Regal Southpark Mall.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Optional fees
    • Uncovered self parking fee: USD 5 per day
    • Pet fee: USD 75 per accommodation, per week
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 25.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Keystone Antique Truck and Tractor Museum 1.2 km / 0.7 mi
Southpark Mall 1.8 km / 1.1 mi
Regal Southpark Mall 1.8 km / 1.1 mi
Appomattox River 2.9 km / 1.8 mi
Swaders Sports Park 3.2 km / 2 mi
Violet Bank Museum 3.4 km / 2.1 mi
Virginia State University 4.2 km / 2.6 mi
Farmers Bank 4.5 km / 2.8 mi
Pocahontas Island Black History Museum 4.7 km / 2.9 mi
Centre Hill Museum 4.8 km / 3 mi
Old Blandford Church 3.2 km / 2 mi
People's Memorial Cemetery 3.3 km / 2 mi
Trapezium House 3.4 km / 2.1 mi
Petersburg National Battlefield Park 5.4 km / 3.4 mi
Rogers Stadium 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 129
  • Number of floors (main building): 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 33 more facilities & services
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Launderette
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Cloakroom
  • Lift access
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Spa treatments
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • BilliardsExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Bathroom
    • Shower
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Microwave
    • Bathroom
    • Shower
    • Radio
    • Mini fridge
    • Ironing set
    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Bathroom
    • Shower
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Radio
    • Microwave
    • Mini fridge
    • Living room: 1
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable6 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Ironing set
    • Mini fridge
    • Radio
    • Shower
    • Bathroom
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Turndown service
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Radio
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Hampton Inn Petersburg-Southpark Mall

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Petersburg-Southpark Mall

8.2
Excellent
834 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
8.8 /10
Value
9.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Shadeen
Nice
4/10
Poor
18 Jul 2026
Neisha
We found a roach in our bathroom!
Family_with_children
4/10
Poor
18 Jul 2026
Gloria
The room was clean. But smelled musty. I had to remove toilet tank lid to flush manually a few times.
10/10
Exceptional
13 Jul 2026
Ernest
Stop here every year, great hotel
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Meredith
Great stay! Clean and good location. The only thing I thought was weird is that you have to pay $4 for parking, even if staying at the hotel. Not a big deal but worth noting.
Family_with_children
10/10
Exceptional
29 Jun 2026
Celeste
The staff was very helpful, as well as professional, attentive I recommend this hotel and will stay here again when I need lodging for myself or relatives
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Paul
Excellent staff. The amenities were awesome. Extremely clean facilities and room. Highly recommend.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Sandy
clean room, nice staff
10/10
Exceptional
04 Jun 2026
Tita
Awesome place. I will be back, this place is amazing
Friends_and_family Family
10/10
Exceptional
30 May 2026
Lisa
Everyone was kind and respectful from the gentleman that checked me in to the maintenance man I ran into on the elevator. Housekeeping. Everyone made me feel welcomed. Room nice nd clean and spacious
Partner
10/10
Exceptional
30 May 2026
Tita
Great hotel love the staff breakfast was good. Coffee was excellent
Friends_and_family Family
2/10
Poor
26 May 2026
Alexa
You have to pay for parking, was told it’d be only $5 and got charged $38.94 for not even 12 hours. They called the manager who did not answer so no one could refund me. Still haven’t. Breakfast is a small normal breakfast. No bacon, just eggs and sausage. Buttt the breakfast attendant was wonderfully helpful.
Family_with_children
2/10
Poor
26 May 2026
Mark
Two different prices on same size rooms
Pay to Park! For the night I stayed and then next day after I left!
Pool had non-guests overcrowding it!
Slimy Bathroom Floors and shower stall (Rm 415)
Blinking bathroom light
Phone didn’t work to call front desk
No water pressure
Not enough hot water
Stink bugs under headboard
Noisy neighbors
Friends_and_family Family
8/10
Excellent
23 May 2026
Russell
We had to pay to park.
Not a parking deck but the parking lot itself required an ap and payment.
Very disappointing.
I would Not go back for that reason.
It isn’t as much about the money as the inconvenience.
Partner
6/10
Pleasant
23 May 2026
Camilla
Staff were friendly and remained very professional and respectful during a mixup with our room.
Family_with_children
6/10
Pleasant
03 May 2026
Renee
The breakfast is fine. Have a boiled egg, some yogurt, and a little cereal. The hot breakfast is not great. the coffee is weak.
6/10
Pleasant
26 Apr 2026
Erin
The front desk was good.
Parking was good.
Room was clean.
Breakfast was good and stocked.
Only problems….. all tv services were out. No tv in any rooms
It was pouring and the window in our room leaked so bad we had to put a towel on the floor to stop the sound and to minimize the damage.
Friends
8/10
Excellent
24 Apr 2026
George
Standard solid Hampton with good breakfast
Partner
6/10
Pleasant
12 Apr 2026
Rick
Yes
Self
6/10
Pleasant
01 Apr 2026
James
Breakfast lady was very nice. Room was average, but the seem to be cutting costs. Small, but noticeable things.
Partner
8/10
Excellent
03 Mar 2026
JAMES
Fine stay. Very friendly staff
8/10
Excellent
22 Feb 2026
Christine
Service was amazing. Hotel was nice and clean. First night was great. The second night we didn't sleep very well as the pop machine was making super loud noises. The hotel told us they couldn't do anything about it because the pop machine was owned by someone else. They couldn't adjust our cost as we went through expedia and expedia never got back with us. I would so stay at this hotel again just not close to the pop machine.
10/10
Exceptional
25 Jan 2026
Sandra
Nice room. Comfortable bed.
Leisure Family_with_children
10/10
Exceptional
24 Jan 2026
Sandra
Clean facility, friendly staff especially the woman providing a delicious breakfast.
4/10
Poor
24 Jan 2026
Lori
The was a disability room , very large but looked like bare minimal in the room . No laundry bag, no pen or paper . Felt very cold and not cozy . Saw a few bugs as well . Disappointed for a Hampton in my opinion
Leisure Family
10/10
Exceptional
23 Jan 2026
Juan
Room clean , great service
Partner
10/10
Exceptional
09 Jan 2026
Barbara
My stay was from 1-6-26 to 1-7-26. everything was fine
Leisure Pet
8/10
Excellent
09 Jan 2026
Thomas
It may be just me. The hotel breakfast food always tastes the same. Low on taste.
I like sausage and eggs. But not a fan of the sliced sausage. Like links.
Leisure Family
10/10
Exceptional
05 Jan 2026
Mihaela
Room clesn teceptionist friendly
10/10
Exceptional
04 Jan 2026
Carol
Room was really warm, so we just turned off heat. Good selection of breakfast items.
Partner
4/10
Poor
01 Jan 2026
Ivan
There was no breakfast and the room wasn’t really clean
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Donald
Staff was fabulous. Room was EXCELLENT and location was perfect. Sophie at front desk took incredible care of us
10/10
Exceptional
28 Dec 2025
Shawn
Everything was clean and very comfortable
Self
2/10
Poor
26 Dec 2025
Jason Marcus
Breakfast was limited . No waffles and not very many options
Leisure Family_with_children
2/10
Poor
25 Dec 2025
Richard
Didn’t have the breakfast or room cleaned so just didn’t have what it said we would have but nothing
10/10
Exceptional
21 Dec 2025
Bruce
This was probably our best stay in the past several years. Loved the roominess. Love the shower space but water pressure was really low. Other than that everything was above expectations.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Sean
Hot water takes forever in shoeer
6/10
Pleasant
19 Dec 2025
Pete
Good breakfast! Clean place but we asked for towels several times and never got not even 1!
We were on the 3rd floor and the smell of weed was overwhelming. You want to smoke that stuff fine but take it outside! Comfortable bed and nice showers.
2/10
Poor
17 Dec 2025
Derek
Property was dirty and staff did not keep the breakfast area stocked with food.
Leisure Family
10/10
Exceptional
14 Dec 2025
Lisa
Clean. Polite staff. Good breakfast bar
2/10
Poor
07 Dec 2025
Jasmine Ashlyn
The room had roaches, the iron didn’t work or the refrigerator

They handed me 5 different irons before one worked
10/10
Exceptional
04 Dec 2025
Annette
Staff very friendly and helpful, clean room
10/10
Exceptional
04 Dec 2025
Efrain
Actually, all of the above. The room was clean, and welcoming. The staff were friendly, volunteered help, and spoke \"understandable English\". The Amenities were great, and the location by the Southpark Mall were a major plus, where we did not have to go far for food and necessities. We need to make this trip every once in a while, to see our son and family and this serves all our needs for multiple visits to the hotel.
Leisure Pet
10/10
Exceptional
01 Dec 2025
Angela
Staff was friendly courteous and caring. My initial room had no power on the refrigerator and the TV and when I informed the front desk they immediately moved me to another room. I appreciated that much care.
Leisure Family
2/10
Poor
30 Nov 2025
Ann
The first room we were given faced a white concrete wall. We asked to be moved. The second room was dirty. My husband found spots of blood on his comforter. We slept on top of the covers because we were unsure the sheets had been changed. There was hair in the bathroom sink. The tub looked like it had not been cleaned. We had reservations for our return trip and we canceled.

I want to emphasize the staff was friendly and helpful. We had no problem with anyone in the hotel.
6/10
Pleasant
24 Nov 2025
James
DarkShade on window would not raise, light bulbs missing from lamps- room very dark - reported to front desk upon arrival and again that evening. Reported again next morning. Ceiling in bathroom had paint peeling off in several areas, appeared to be patches of mold forming on ceiling. Had to request a change of room - rather than have front desk clerk offer one following 3rd report of non-functional sleep shade on window. Was transferred alternate room for second night- clean and functional but shampoo in shower was empty. Disappointing stay.
Business_and_leisure
4/10
Poor
23 Nov 2025
RICHARD
The floors were not clean. Dirty walls. The bed was very comfortable and clean.
Business_and_leisure Partner
10/10
Exceptional
23 Nov 2025
David
Yes everything was perfect
Business Self
10/10
Exceptional
19 Nov 2025
LAURIE
Loved the pool and hot tub - had it all to myself. Good restaurants close by.
Leisure
8/10
Excellent
17 Nov 2025
Maurice
AC was broke in our room, they were extremely busy that weekend, found us another room and it was perfect
10/10
Exceptional
17 Nov 2025
Micheal
Very friendly staff. Overall enjoyable experience.
Business
8/10
Excellent
11 Nov 2025
Michael
The front desk woman was wonderful at check-in. I can't say the same for the man at the front desk at check out. I told him the body wash container in the shower was out when I went to use it and he only said I will let the cleaning staff know. No, sorry for the inconvenience, nothing. Otherwise everything else was great!
Leisure Partner
6/10
Pleasant
08 Nov 2025
Morrow
Very noisy youth banging doors, in hallways talking loudly at 11 pm. My phone didn't work. Breakfast was so so. Quality? Mushy apples. Not much choice. No healthy choices. All cereals had sugar on them. Air conditioner was ok because noisy fan was kept off.
Leisure Self
8/10
Excellent
06 Nov 2025
Kathleen
Pleasant
4/10
Poor
26 Oct 2025
Marco
Humidity smell and not all services in room in good condition
Business_and_leisure Family_with_children
10/10
Exceptional
25 Oct 2025
Yvette
Good
Partner
10/10
Exceptional
16 Oct 2025
Yvette
Clean room.
\
Partner
8/10
Excellent
11 Oct 2025
James
Nicely remodeled room in a good location.
Breakfast was pretty good with plenty of room.
Partner
10/10
Exceptional
10 Oct 2025
Russell
Everything was perfect!!
Business_and_leisure Self
10/10
Exceptional
04 Oct 2025
Bryant
Great
Leisure Partner
4/10
Poor
02 Oct 2025
Laura

Not the best... wouldn't go back

You could drive to shops and eateries. Staff was friendly. Had to go to the hotel next door to eat. The food from the previous guest was still in the frig and the furniture was pretty beat up. Wouldn't stay there again. Though the property next door looked nice. I think I would probably not stay in Colonial Hts at all next time.
Friends_and_family Family
8/10
Excellent
01 Sep 2025
Darryl
Pool I was nice
Leisure Family_with_children
6/10
Pleasant
26 Aug 2025
DELIA
Stuff weren't nice at all
Business_and_leisure Partner
10/10
Exceptional
18 Aug 2025
Shondell
Condition
Business_and_leisure Family
8/10
Excellent
18 Aug 2025
Roslyn
No towels
Leisure Family_with_children
10/10
Exceptional
11 Aug 2025
Dollie
Susy J at the front desk !!! We love her!!!! Her bubbly personality at check in :TOP TIER!!!!! Next visit to the area in October… my reservations made right after our check in!!! Great customer service!!!!!!
Leisure Family_with_children
2/10
Poor
08 Aug 2025
Sabrina
The 1st room view was CONCRETE WALL blocking the window... the 2nd room did not have TV/any cable. the 3rd room water pressure was horrible and a roach was in the bathroom.
All carpet floors were filthy.
The only goodcthing about this property was the young lady working the desk. For all other purposes, this hotel does not meet the Hilton standards. My sister stayed at Comfort inn and it was cleaner and cheaper than mine. HORRIBLE experience.
Leisure Family
10/10
Exceptional
05 Aug 2025
Patrice
I was very pleased, and satisfied with the service. The staff members was
8/10
Excellent
28 Jul 2025
Erica
The layout gives the room a lot more space. Haven't been in a Hampton Inn in years. This one was nice and had the amenities wanted. However the hallways to the room were sweltering! It's a hot, long walk to the room.
Leisure Partner
10/10
Exceptional
20 Jul 2025
DELIA
very nice hotel, very clean and friendly stuff
Leisure Family_with_children
6/10
Pleasant
15 Jul 2025
Edna
The staff was friendly and ready to help in any way. The hotel itself needs repairs. One of two elevators was down during our 4 night stay, which made for significant elevator traffic. The washing machine on the second floor was broken. Several tiles by the pool were covered in mold.The pool room was so hot, it made it uncomfortable to be there. Our room smelled musty. The water pressure in the shower was very soft. The garbage can on our floor next to the soda machine was overflowing with trash that smelled. One bed had a mattress protector for bed bugs, the other did not. The windows were smeared with handprints when we arrived. The garbage cans in our room were rusted and disgusting. The location was perfect for us and the staff lovely, but we will not return.
Leisure Family
10/10
Exceptional
13 Jul 2025
Michelle
The area was closed to many other thing.
Leisure Partner
4/10
Poor
11 Jul 2025
Denise
The staff was amazing, very, very nice. But housekeeping needs an overhaul! Piled up trash for days, no towels, only maid service every other day, only 1 out of 2 elevators worked. The 1 elevator that worked was disgusting, dirty and all scraped up. No decorating at all in the rooms.
Leisure
8/10
Excellent
22 Jun 2025
Charles
The Hampton Inn was directly across from Southpark Mall so there were a myriad of dining options. The Inn had easy access to I -95. The room was very clean and everything was working properly. The breakfast was up to Hampton Inn standards and the woman at the breakfast bar kept the area tidy and well-stocked and the food was hot. The front desk staff was friendly and able to give directions and check in and check out were speedy. The only criticisms I had was that there was peeling paint on the shower ceiling, the ice machine was out of order, I received no housekeeping service on Friday (although I had plenty of towels and toiltetries) and the corridors were somewhat stuffy. Overall this Hampton Inn was a good value.
Leisure Self
2/10
Poor
16 Jun 2025
Shawn

Would would not return.

Well, when we first arrived and my daughter wanted to take a shower there was a dirty washcloth hanging on the curtain, we then had problems getting into the room and finally at 10:00 after going downstairs numerous times to get our keys reprogrammed, they let us know that the door lock is dead. We were then asked if we wanted a different room and I said no because it is 10:00 we just want to go to sleep. Next there was a knock at the door and the maintenance man wanted to replace the batteries and I said that he can just do it when we leave in the morning and that we just did not want to be bothered anymore. In the middle of the night I woke up to water all over the carpet which evidently had come out of the AC unit in the wall. Once I had gotten in the shower that next morning the access panel in the ceiling was open with drywall screws sticking out to hold it in place. After being peppered with drywall dust and insulation I moved it back into place. We were in room 213. My wife and daughter were all so scared to get in the left elevator because the firefighters access door was broken and recaulked into place still hanging down.
Friends_and_family Family
4/10
Poor
13 Jun 2025
Gabrielle
Building and room were grimy. Low flow shower.
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Adrain
Awesome
10/10
Exceptional
01 Jun 2025
Lee
Good service
Business_and_leisure Self
8/10
Excellent
29 May 2025
stacey
Front staff was wonderful, check in was smooth, rooms are clean and spacious
Leisure Partner
10/10
Exceptional
25 May 2025
Regina
The hotel was clean and the service was excellent
Business_and_leisure
6/10
Pleasant
17 May 2025
Mary
Room for a handicapped person which I did not request was terrible. Front desk Sarah saved the day and offered a decent room.
Leisure Family
6/10
Pleasant
11 May 2025
Anthony
There were people on our floor talking loudly in the halls off and on through the very early morning. They had no consideration for those trying to sleep with the talking and slamming doors.the property itself was nice and well located but I received little sleep and had to work an event the next day.
Business Self
6/10
Pleasant
08 May 2025
Vera

3 Star Hotel

The hotel is a little pricy for the quality.
Business
8/10
Excellent
29 Apr 2025
Thomas
The room and property were good.one elevator was dpen, the other was in tough shape.
Business_and_leisure Family
6/10
Pleasant
23 Apr 2025
Elizabeth
I booked this hotel for the cleanliness ratings online. Unfortunately, my room was not clean. I was given another room and it wasn’t clean, either. By that point, my sister and I were too exhausted to move again. We cleaned the bathroom ourselves. I only saw one housekeeper working my whole stay. All of the trash cans inside and outside of the hotel were overflowing. There was a moldy smell in our carpet. Also, there were only two elevators for five floors and one didn’t work. I got the feeling this hotel was very understaffed. The staff they had were all very courteous and professional. I was disappointed with my stay.
10/10
Exceptional
20 Apr 2025
Kyle
Very clean
Leisure Family_with_children
6/10
Pleasant
13 Apr 2025
Verified traveler

Okay

Very friendly, welcoming check-in staff person. One working elevator out of two; faster to use the stairs. Hot tub luke warm. Cardio equipment broken down. Empty shampoo bottle in shower. Decent hot breakfast options.
10/10
Exceptional
10 Apr 2025
Marie
The location right off rte 95
Leisure
10/10
Exceptional
01 Apr 2025
Jill

..

Very nice hotel. Convenient to I-95. Clean rooms
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
Claudia
We had a good experience at this hotel, people that works there are very friendly and helpful. The hotel was nice , clean and very quiet, we had a wonderful stay.
Business_and_leisure Family
8/10
Excellent
20 Feb 2025
Tracey

Great

One night. Perfect check in. Beautiful decor, room, clean. Not enough towels and mattress was ok but a bit soft. Would definitely stay again.
Partner
8/10
Excellent
09 Feb 2025
Darrell
My tv was broken in my room in the beginning……but it was fixed by my wife…….
Business Family
8/10
Excellent
26 Jan 2025
Randall
Overall a good option for location. Staff was pleasant and breakfast was very good
Family
8/10
Excellent
19 Jan 2025
Lynn

Retirement Party

When we entered our roo there was no heat. We tried to turn the heat but it wasn't working. I called the front desk abd they quickly gave us another room and thanked me for letting them know.
Partner
10/10
Exceptional
29 Dec 2024
sheena
Great place to stay while traveling with family. Staff was polite and attentive. Beds werent the best for me, but my family slept well!
Family_with_children
6/10
Pleasant
23 Dec 2024
Sara

Missing accessories.

Room had not be serviced properly. Needed to ask for pillow cases, soap and shampoo. Bed was not completely made when we arrived.
Partner
10/10
Exceptional
18 Dec 2024
Gary
Very clean and modern. Would not hesitate to recommend.
Leisure Partner
8/10
Excellent
09 Dec 2024
David
I would've given this hotel 5 stars on everything but we had one minor issue. We booked this particular hotel because it has an indoor pool and hot tub, unfortunately the water was so cold that we could not use it. The posted signs showed pool water at 83 and hot tub at 104. The actual thermometers showed 94 in the tub and just about 70 in the pool. Staff was very nice and called maintenance right away but we were leaving before it could be fixed. All in all it is a great stop.
Business_and_leisure Family
2/10
Poor
04 Dec 2024
Denise
Poor Service,,, Not professional,, DOG BARKING ALLLLLL NIGHT.... CHECK OUT TIME,, ANOTHER COUPLE and us literally waited 25-30min B-4 I went & SEARCHED for someone to check us OUTTTT....
Leisure Partner
4/10
Poor
02 Dec 2024
Romaine
The toilet was not working properly and it took a very long time for the water to get hot in the sink and shower. My husband and I could not sleep because of the toilet running all night.
Leisure Partner

Location & surroundings

Hampton Inn Petersburg-Southpark Mall
403 East Roslyn Road, Colonial Heights, United States

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Hampton Inn Petersburg-Southpark Mall

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