Name: Comfort Inn Chester - Richmond South
Address: 2100 W. Hundred Rd., Chester, 23836, US

4/10

Poor

26 Jul 2026

Jason

Do better

6/10

Pleasant

21 Jul 2026

Linda

Room was flagged as non-smoking but distinct odor of Marijuana when entering the room. Ice machine \" out of order\" plus side mattress was outstanding

Family

8/10

Excellent

20 Jul 2026

Edith Jayne

They were renovating. No hot breakfast and the pool was closed. It was clean. When you saw the staff, they were easy to interact with, but they liked to stay in the office on their phones.

4/10

Poor

13 Jul 2026

Carrie

The desk clerk was hanging outside with someone so we waited 10 minutes to check in. The lobby is under renovation, so the free breakfast was in a mildew smelling room. Food was incredibly sparse. There was a puddle of water in the hallway. At least the AC worked and the sheets seemed clean.

Family_with_children

4/10

Poor

12 Jul 2026

Gabriella

The property is undergoing renovation in the restaurant as far as we could tell. But the rest of it needs a lot of TLC. The staff were helpful.

Family

6/10

Pleasant

07 Jul 2026

Michael

Hotel is going through renovations. Pool is also closed. I would have picked a different hotel if I knew

Family_with_children

2/10

Poor

04 Jul 2026

Wojtek

Hotel outside looks decent, but inside it's a nightmare. Carpets in hallway and elevator are old, dirty and sticky. Elevator buttons didn't indicate where you going and where actually you are. Carpet in room are cleaner but sticky too. Toilet bowl are so low, so my ⚾⚾ were touching surface of water. Bedding was decent and clean and towels too. We decided not have a breakfast there 🤢.

Partner

2/10

Poor

03 Jul 2026

Michael

s

6/10

Pleasant

03 Jul 2026

William

Pool was drained for maintenance. Breakfast area being remodeled so breakfast selection limited. Remote didn't work for TV and 2nd remote didn't talk to TV either. Not expensive, so okay overall

Self

8/10

Excellent

30 Jun 2026

Cierra

Nice hotel for a quick stay

2/10

Poor

29 Jun 2026

Ana Stefanie

Dirty, smelly, bad customer service

Friends_and_family Family

4/10

Poor

28 Jun 2026

Tinamarie

Pool was closed and empty, broken handles on drawers in room, remote didn't work, lobby was under construction, no mention of breakfast or signs for alternate breakfast spot, odd smell in hallways and room, rug was dirty and stained in several places.

Family_with_children

8/10

Excellent

28 Jun 2026

George

It is currently under renovation, so only grab and go for breakfast items. Very quite and convenient to Interstate.

10/10

Exceptional

27 Jun 2026

Rose

Bed and sheets clean and very comfortable comfortable!

Partner

2/10

Poor

26 Jun 2026

Melissa

We chose this hotel due to the breakfast and the pool. We ate a good breakfast the 1st day of our 4 day stay. No one bothered to let us know they were going to tear their eating area out and we were left with cereal and toast so we had the cost of eating breakfast away from the hotel. Out first room was horrible. Night clerk would not do anything to get us moved to another Room. Day shift moved us to another room and upgraded us which was a plus. Pool that was on the internet looked like it had not be operational for several years.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

enriqueta

The hotel staff were excellent and the room was very good, but the cleanliness of the elevator and common areas was terrible. Also, they don't warn you that the pool isn't working; they really should mention that before you pay.

8/10

Excellent

24 Jun 2026

Jahreed

It’s a good hotel for how much the rooms are.

Partner

6/10

Pleasant

22 Jun 2026

Helena

They are having renovations. No pool. No breakfast. Only 1 elevator works. 1st room tv, a/c, fridge did not work. Second room was all good except tub did not drain. We have stayed there a few times but that over a year ago. If we knew they were having construction we would have stayed elsewhere. From now on I’ll call the hotel before I book & if they are having construction we will stay elsewhere.

Family

4/10

Poor

21 Jun 2026

nancy

The bathtub was stained black. The elevator by our room was broke. We had to walk to the complete opposite end of a long corridor. There was food on the floor in the elevator. There was food and debris outside the entrance on the sidewalk. There was no free breakfast as advertised. There were holes in the walls and ceiling. I would not stay at this hotel again. We stayed in a comfort in North Carolina which was far superior to the Chester hotel.

Partner

2/10

Poor

20 Jun 2026

Steve

If you want to contract a disease or ever want to know what jail feels and looks like! Definitely book this place. They also have vending machines filled with Doritos only and they also have a gorgeous pool with no water in it as well as caution tape all over the hotel. The place is absolutely disgusting. They shouldn’t even be allowed to let people stay there absolutely disgrace..

2/10

Poor

14 Jun 2026

Robin

Don’t never stay at this place. It’s run down bad. Water leaks. Only one elevator works for 5 floors . Pool has never been cleaned and open. When you take a shower takes about 4 hrs for the water to drain.

Partner

2/10

Poor

12 Jun 2026

TRACEYANN

rooms and property needs maintenance

Family_with_children

10/10

Exceptional

10 Jun 2026

Dennis

The hotel does have some age. The staff was excellent especially the old lady who was in the breakfast room she made sure we had everything. The house keeper on our floor was good too. She made sure we had towels and rags. The wife and I will stay there again.

Partner

2/10

Poor

10 Jun 2026

Kennedy

Dirty smells like smoke and weed

Family_with_children

4/10

Poor

07 Jun 2026

Cedric

I left a pair of crocks in the bathroom accidentally after checking out. I called back and was told by the front desk that they were not turned in by housekeeping. The room smelled musty. It was not my best experience at this hotel

Partner

2/10

Poor

07 Jun 2026

Zakia

This hotel was a catfish. Breakfast terrible, Rooms filthy stains on carpets, bench, and chair. Mildew from vent of ac unit, No water in the pools, Pool chairs stacked, and elevators realer of graffiti and urine. Very unpleasant stay for my children and I. Looks nothing like the pictures.

Family_with_children

10/10

Exceptional

06 Jun 2026

Muhammad

Excellent

Self

2/10

Poor

06 Jun 2026

GEORGE

Hairs in the bath tub. Bath tub dirty. Bad repairs previously made to the bath.

Partner

6/10

Pleasant

05 Jun 2026

JENNIFER

Room was ok but the air filters were disgusting, only 1 light worked in the bathroom, had a hot tub that did not work, pool was empty, kitchenette sink would not turn off, we had to get under it and actually cut the water off. Trash outside and a very strong smell of weed. Will not be staying here again.

Partner

2/10

Poor

02 Jun 2026

Sherley

BEWARE June 1,2026! Room was super dirty it looked like a crime was made there. What looked to be blood on floor. Sheets were dirtyyyy, walls, door, curtains, everywhere you turned dirty. I cancelled instantly, front desk person did not help had an attitude and wanted to change our room. I was traveling with my 2 small children. Do not go here!

Family_with_children

2/10

Poor

31 May 2026

MATTHEW R

Everything was dirty and disgusting. Broken shower handle dirty floors

Self

6/10

Pleasant

31 May 2026

Pamela

The bed needs new mattress and pillows could feel the springs in the mattress. Front desk staff on Sunday morning was very rude.
Ran out of breakfast before 9:00 am.

Self

2/10

Poor

28 May 2026

Gevonda

I stayed at Comfort Inn from Saturday through Wednesday, and unfortunately my experience was extremely disappointing from start to finish.

The biggest issue was the elevators being out of service from Monday through Wednesday. Having to constantly walk up and down to the third floor was already frustrating, especially after long workdays. To make matters worse, on Monday evening when I returned from work, my room key suddenly stopped working. Since the elevator was down, I had to walk all the way back downstairs only to find no one at the front desk. I waited approximately 15 minutes for assistance and even called the front desk phone three separate times hoping someone would hear it, but no one ever answered.

The cleanliness and overall upkeep of the hotel were also unacceptable. There was dirt and debris all over the floors for at least two days from construction workers’ boots, and it clearly was not being cleaned properly. Guests were also allowed to leave trash bags in the hallway, which caused a horrible smell every time I walked out of my room.

The complimentary breakfast was another disappointment. The potatoes were stale and did not seem fresh at all FROM SUNDAY - WEDNESDAY!

Overall, the customer service, cleanliness, maintenance, and overall guest experience were very poor. This stay was incredibly inconvenient and frustrating, and I would not choose to stay at this hotel again.

Self

2/10

Poor

25 May 2026

Pieh

our room was not clean even after we leave, our door was not lock even when we close it, i can open the door without my card, which mean someone should have steal all our stuff, it is not safe, because doors are not close everyone can get in without a card. we requested for towels because it was not given until the following day when we want to leave.
The breakfast was ok .

Family

4/10

Poor

20 May 2026

john

My wife and I stayed here last year and it was ok. This year, not so much.
The same elevator that was out-of-service last year was unavailable again. The only working ice machine was on the 4th floor. In the room we were assigned, the sink faucet waterflow was a trickle...20 sec to fill a coffee cup. The bathroom vent was inoperative. The common areas seemed clean enough, but many other areas looked like the hadnt been cleaned in a long time. I considered leaving for another hotel, but we \"toughed\" it out since we werent there much. I wont be using this hotel again.

4/10

Poor

14 May 2026

Marshall

Hotel overall was bad smelling. Our room was even worse. Elevator out of order, buckets in hall catching leaking water. Felt like the place was run down and not well maintained. Staff was friendly and helpful.

Partner

10/10

Exceptional

03 May 2026

Destiny

A great stay!!

6/10

Pleasant

02 May 2026

Richard

Breakfast was good despite no coffee available. The room was fine, however, the TV did not work properly

Self

4/10

Poor

01 May 2026

Joseph

If you’ve ever wondered what it feels like to sleep inside a forgotten roadside pit stop with a questionable past, this hotel absolutely delivers. If you're looking for that nostalgic 'Motel 6 that peaked in 1994,' this is your place.

Family

2/10

Poor

25 Apr 2026

Allison

Got my reservation moved after Expedia lost my reservation for a different hotel. Upon walking in, the elevator had trash everywhere, there was staining on the carpet and the room smelled like weed. The smell was so potent that my husband and I had to get a room somewhere else.

Partner

4/10

Poor

21 Apr 2026

Bobby

There's water leaking from the pipes in the ceiling on the main floor. 1 elevator in a inconvenient location. The carpets and furniture in the rooms very soiled.

Self

2/10

Poor

19 Apr 2026

Ryan

The hotel looked decent enough. However the room we got was not worth the price. Everything seemed fine for check but as soon as we got to the room disappointing. Bathroom was out date and warn, tub slowly drained and the water was murky. Gunked and gross. Could bring ourselves to shower. Next there was a sticky spot on the floor next to the bed… towels were hard stained and hair interlocked in the fabric. Will not stay there again. Very frustrating after a long day of driving… hair still on the

4/10

Poor

13 Apr 2026

Cynthia

Most everything was just barely adequate. Beds were terrible. Rolled to the middle. No support.

4/10

Poor

30 Mar 2026

Jean-Francois

The hotel is in poor condition. Front lobby doors were broken. One elevator was out. General common spaces have clearly seen better days.
Room was not super clean and could benefit from a deep clean. The shower was in poor condition. And the nozzle fell when I tried to turn to shower mode.
Would avoid going back here at all cost.

Self

2/10

Poor

29 Mar 2026

Aaro

The condition of the hotel was very disappointing. It hasn’t been really maintained to any standard again. There has to be a sense of realism when coming to a budget hotel however, when you check in and the first room, you go to has a bath tub full of dirty water, he isn’t a good start with the room being very humid when we get put into a second room where there is black mold in the bathroom above the shower, shower, railing, barely hanging on into the wall. The tap for the water comes off the wall. There is toothpaste, splattering all over the mirror and frame. There are some questionable stains on the seat seating and then there are bugs running off the bed.

10/10

Exceptional

29 Mar 2026

Pamela

The staff was very accommodating

Self

6/10

Pleasant

27 Mar 2026

Tanya

This place could use a deep cleaning, and some renovations.

Partner

8/10

Excellent

24 Mar 2026

erika

Definitely needs updating. Staff is great, helpful but it’s very outdated. Many things including our room, paint peeling, discoloration. Bathroom looks horrible

8/10

Excellent

23 Mar 2026

Dr. Janeide A Matthews

Room smelled moldy

Family

2/10

Poor

22 Mar 2026

Troy

I was very disappointed with my stay. The room and overall property were not clean and did not meet basic expectations for the price being charged.

There were visible handprints on the walls, and what appeared to be red stains on the carpet that looked like blood or dye. The curtains were dirty, and the corners of the walls were visibly grimy and poorly maintained. The cleanliness issues were not limited to my room—there was an unpleasant smell throughout the hallways, and both the elevator and stairwells were extremely dirty.

I also noticed handful of guests outside complaining about the condition of the carpets and rooms, which confirms this is an ongoing issue. The breakfast was not worth it and did not meet expectations either.

Overall, the hotel is in serious need of a deep, thorough cleaning and proper sanitation. It’s disappointing to pay a high rate for a stay that felt more like a low-standard motel. I would not recommend this hotel in its current condition.

2/10

Poor

22 Mar 2026

Jessica

Took over 30 mins to get room after 4 pm. Had to switch rooms because TV was broken. Phone was broken. Hole in carpet. Sink broke. Elevator broke. Front lobby door broke.

Friends_and_family Family

4/10

Poor

17 Mar 2026

John

The property needs upgrades. When i checked in at the stated check in time, the staff said my room wasnt clean and didn't know if they had any clean rooms available. I ended up waiting over thirty minutes for them to manually go floor by floor to check if they had any clean king size rooms.
Not inpreesed.Wont be back.

Self

4/10

Poor

10 Mar 2026

James

When I arrived, the gentleman at the desk couldn’t find my reservation from Expedia. I had to call Expedia and have Expedia call the property in order to sort it out. Took about a half hour. Then we got to the room, which had sticky residue on multiple surfaces, and a continuously running toilet. When we tried to access the WiFi, we encountered a login that some devices couldn’t connect to. At breakfast the next morning, the cold eggs and potatoes were the highlight. The coffee was undrinkable. Walking down the hall on the way to and from the breakfast area there was a strong smell of pot and cigarettes (property is advertised as non-smoking). I was there for a kids’ soccer tournament, so we were gone most of the day. Came back that evening and the internet that had only worked on some devices was not not working on any.

The air conditioner worked fine, though.

Family_with_children

2/10

Poor

08 Mar 2026

Elizabeth

Very run down- carpet was in terrible shape, holes in the wall, faucet was loose, cabinets were broken and cable didn’t work.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Ropheline

Place is clean

Family_with_children

10/10

Exceptional

01 Mar 2026

Edward

Courteous and helpful staff. Very clean room.

Self

4/10

Poor

02 Feb 2026

Francine

It's not very welcoming when you have to walk through a group of smokers whose smoking area is outside in front of the main entrance .
The Attendant at the front desk that registered me & my family not friendly or kind least to say welcoming. I asked the attendant may I have an extra set of towels because usually when I come with my family (4) I always have to ask for extra towels cause there is NEVER enough towels for (4) people. The attendant was very controversial, not wanting to give extra towels. I asked who should I call to ask for extra towels , housekeeping ? He stated he didn't .know. They had just bought the Hotel. I went to my room and found there was only three sets of towels. Our toilet was constantly running, lights in bathroom continually blinking and carpet had large shredded torn hole. Beds were clean and Thank GOD we had heat. I did return to the front desk and told the same unkind, unfriendly, not welcoming front desk attendant I needed some towels. He just happen to have a set of towels sitting at the front desk. We also reported the constantly running toilet in which no one came to fix during our two day stay, blinking bathroom lights and torn shredded carpet. We never receive a apology or any action to take care of our room tissues. POOR SERVICE and POOR condition of room. I do not recommend anyone to stay & I will never stay again

Business Family

8/10

Excellent

11 Jan 2026

Tiffany

The room was very clean although for it being a suite there was no table in the room. We didn’t have any television to watch. We had to hook up our own hot spot to get our Xbox to work. Other than the odd smell coming from the hallway it was a good hotel for the price.

Leisure Self

10/10

Exceptional

01 Jan 2026

Londeaka

The price I paid for my room compared to other hotels was great

Business Partner

2/10

Poor

13 Dec 2025

Chris

Worst Hotel Visit of All Time!

This place was without a doubt the worst hotel we have ever been to. We lasted about 15 minutes before having to change hotels. And Hotels.com is refusing to refund us. This place is not as advertised. It’s advertised as smoke free but they let their guests smoke throughout the hotel

From the moment we walked into the door we were hit with the smell of cigarette smoke. No one was at the front desk and the phone was ringing off the hook. We finally got our room key and went to our floor and the smell of cigs got so much worse. People were ripping cigs in multiple rooms on our floor. Children were screaming from inside different rooms. Lights were flickering. I felt like I entered the Twilight Zone.

Then we finally got to our room and the place was disgusting. There were bloody boogers on the wall. Gross white stains on the chair (yeah it was that type of stain). The ceiling was also disgusting with spider webs. And the bathroom still had someone else’s trash in it.

I’m actually considering never using hotels.com because of how poorly they handled this situation.

I wish anyone peace that stays a night at this cancer acceleration center.

2/10

Poor

29 Nov 2025

Tania

The toilet did not flush I reported it no one ever came the toilet flooded I was unable to use the bathroom

Business_and_leisure Self

6/10

Pleasant

23 Nov 2025

Tina

The property was old and needed work. The back door wasn’t locked. The carpets were old and stained. The bathroom, the room and the breakfast area were all well kept and clean.

Leisure Family

2/10

Poor

22 Nov 2025

Linda

First room we were assigned had sink full of dirty water. Requested accessible room on first floor if possible!! Assigned to 3rd floor with elevator way down hall!! Moved to first floor after reporting dirty water etc. poor lighting in room. Unable to regulate temperature properly! Breakfast area crowded. No creamer for coffee. Ironing board in room but no iron! Older mismatched furniture! Only one light working in bathroom! Totally dissatisfied with place and personnel ! Definitely would not recommend it!!!

Partner

6/10

Pleasant

17 Nov 2025

Shameka

Upon check-in, I had forgotten to add a person to my reservation and they were accommodating. Now the room I was given still had the previous persons belongings left behind on the nightstand, which I threw away. The staff was friendly and helpful and offered a good selection. I did end up checking out earlier than anticipated to
mold in the bathroom.

Friends_and_family Family

2/10

Poor

15 Nov 2025

Shawntae

Old, smells moldy

6/10

Pleasant

14 Nov 2025

Dre

Heater needs fixing

Business Self

8/10

Excellent

12 Nov 2025

Steve

OK

Business

4/10

Poor

11 Nov 2025

Samantha

Unsafe .the door open without a key card . And the loca inside was broken

8/10

Excellent

09 Nov 2025

JONATHAN

Room was good, staff was nice

2/10

Poor

08 Nov 2025

John

Good choices but out of items.
Front desk man was not helpful when it came to 3 issues.
Parking lot was being paved so not many spots available.

Partner

4/10

Poor

20 Oct 2025

Rob

There was nothing to like about this place. Stopped over on an overnight road trip. The price seemed right, but after my stay, I feel ripped off.
The young guy who checked me in either hated his job or hated guests or both. I don’t need a bubbly personality, but in the hospitality industry, one expects . . . well, hospitality. Even a little.
I found my room, despite the surrealist non-helpful sign (see photo). I was given an accessible room even though I deliberately reserved a NON-accessible room because they are the worst if you don’t require one. It was late and I had all my gear in hand so did not feel like interacting with Mr. Sunshine again.
The lighting in the room left a lot to be desired with confusing switches and cool white, industrial-feeling light bulbs. They had plugged the alarm clock into a switch-controlled outlet, so that was on the blink. The lighting in the bathroom was awful. Extremely dim and the only light that was available to light the walk-in shower was a heat lamp on a timer.
The A/C controls seemed to do nothing, so the room remained coolish, but damp. The TV control was so slow, I gave up surfing and just settled eight channels in.
When I went to get in bed, all the pillows were square, throw pillow sized. I hoped they were just folded or something, but they resisted my attempts to enlarge them.
The guests were noisy, talking loudly on the phone in the hallway at 6a and carrying on in their rooms. I’d give it a miss.

6/10

Pleasant

13 Oct 2025

Beverly A

Rather not say.

Leisure Family

2/10

Poor

11 Oct 2025

CARLENE

I’m so disappointed in this hotel. I was unable to check in and keep the reservation due to going into labor on the same day of checking in. I spent 10 days in the hospital after having a premature baby due to unforeseen complications. After being discharged. I called the hotel to explain and provided proof of my hospital stay. Which dated the exact date I had to check in and they refused to refund/ voucher. The hotel manager was very rude and hanged up on me mid conversation.

2/10

Poor

27 Sep 2025

Gevonda

Customer services was horrible! They also could not accommodate me when I asked to switch my room due to it being noticeable BLOOD on the linen!

Business Self

6/10

Pleasant

25 Aug 2025

Frederic

Not the best.

Pool was nice and worm, other guest where nice. The room would need renovations, there as a big hole in the carpet. The elevator next to our room was out of service so we had to walk all the way to the other side of the hotel. It wasn't the cleanest or up to date hotel of the chain. There is definitly better for similar price in the area. On the upside, we got to try the mexican restaurant next door which was really good with amazing service!

Friends_and_family Family

4/10

Poor

19 Aug 2025

Todd

2nd shift staff need to do better on explaining things

Leisure Self

10/10

Exceptional

13 Aug 2025

Janet

Nice experience

Leisure Family

2/10

Poor

11 Aug 2025

anthony

Never again

My wife and I checked in on Friday at around 8pm. I booked a king room. We got to the room and it was a double. I called the front desk, and the male agent tried to tell me that I probably booked a double room. I assured him that I know what type of room I booked. Then he told me that hotels.com made a mistake. I went down to the front desk to show him that hotels.com had me booked for a king room. Then he told me that we’re free to check for a king room at other hotels in the area. Very unprofessional. The only good thing about this hotel is Geraldine who works in the cafeteria. She was very pleasant and very helpful. The front desk agent can learn a lot from her. The shower curtain was dirty. The toilet seat looked like it was 30 years old. And there was a small spider running around inside the TV screen.

Partner

2/10

Poor

10 Aug 2025

William

This hotel was terrible. Rooms were nasty . The front was rude and ignorant. No smiles . Only ppl that were nice and provided great service were the dining ppl and especially Miss Geraldine. Very nice lady .

Leisure Family

6/10

Pleasant

10 Aug 2025

Rick J.

Softball

Bed was good . Elevator broken front desk person it was.front desk person short with us

Friends_and_family Friends

2/10

Poor

10 Aug 2025

Estela

The room is dirty, the bathtub didn't work and when I spoke to the employees, they told me that the management didn't give them enough product and that they didn't clean it the days I was there.

Business_and_leisure Family

4/10

Poor

10 Aug 2025

Bridget

Reviews are nothing as to how the hotel is. Room smelled bad. Old furniture, ac wasn’t functioning properly in the room. Dirty furniture with stains. Mold in bathroom ceiling. To top it off room door was easily pushed in to open without the key.

Leisure Family_with_children

6/10

Pleasant

09 Aug 2025

Dongdi

TV was broken, sofa bed was stained. Free Breakfast is good and room is spacious.

Leisure Family

2/10

Poor

08 Aug 2025

John

This property is very dirty and old.
Rugs were worn and dirty, beds were old and uncomfortable, lobby and hallways were dirty, bathroom was dirty and looked liked it was wiped down with a dirty rag. There were zero redeeming qualities. Very disappointed that Comfort Inn would allow this place to display their Logo.

Leisure Family

2/10

Poor

06 Aug 2025

Jenelle

Bit by bedbugs

Leisure Partner

2/10

Poor

03 Aug 2025

Sharon

I had to change rooms because the A/C wasn’t working, the bathtub was peeling and the plaster was peeling off the walls by the shower rods. The ceiling over the shower was leaking. They showed me another room and the bathroom was filled with mold. They upgraded me to a suite and that was raggedy also and the cable in the bedroom didn’t work. It was the most horrible hotel experience I’ve ever had.

Leisure Self

8/10

Excellent

30 Jul 2025

Anthony

Quick access to highway

Family

2/10

Poor

30 Jul 2025

Jennie

This is a terrible property. We left after 10 minutes. Our carpet was wet, the toilet was running and the entire hall was leaking water faster than he could remove it. Very distressing and awful

4/10

Poor

28 Jul 2025

Dayan

The property was in need of repairs. The elevator was not working, it had leaks from the ceiling around the dinning area, there were buckets catching the water dripping from the ceiling and my room 104 had mold behind the bathroom door, and the rug was wet outside of the bathroom, looks like from leaks.

Leisure Family

8/10

Excellent

27 Jul 2025

Alicia

Place was okay, only thing that really sucked was the room never got cool

Leisure Partner

2/10

Poor

27 Jul 2025

Robin

The pool was so nasty and they only have 1 elevator working . Morning breakfast was gross

Business Family

10/10

Exceptional

27 Jul 2025

Pamela

Excellent customer service

Business Self

10/10

Exceptional

26 Jul 2025

Pamela

Na

2/10

Poor

21 Jul 2025

louis

nothing

what we didn't like: rugs were wet, ceiling showed signs of mold or water stains, pillows and room smelled musty, no water pressure in bathroom sink, walls and bathroom sink cabinet had chips and looked very worn, maid left dirty glove in garbage and a bottle of cleaning solution by the television (which did not work), garbage by pool was not emptied and taken away and the elevator has seen better days, room had no curtains to close for privacy other than the see through curtains that were already in place, hallway needs to be renovated and I had to join some sort of membership to get wi-fi which I did not do even though it claimed it was free. whatever wi-fi I did get was not a mirror image of what I get at home.

Business_and_leisure Partner

8/10

Excellent

19 Jul 2025

Shawn

Average no frills stay but it was all we were looking for. Breakfast had a waffle machine so that was a bit with our daughter. Room needs updating but the staff was very nice there.

6/10

Pleasant

15 Jul 2025

Linda Marie

Place is nit as pictured. Bathroom sink would not drain. Room smelled like smoke. Elevator smelled like throw up. One was out of order.

Partner

10/10

Exceptional

15 Jul 2025

Greg

Closeness to the beach

Friends

4/10

Poor

14 Jul 2025

Vickie

Property ran down. Ask for towels in am after i had gave them my dirty ones. Came to give me towels 5 hours later. Checkin service was horrible

2/10

Poor

13 Jul 2025

Wynn

First room had musty smell, carpet was wet, and the bathroom was slippery. Was told only other room available had no A/C. Five minutes later, front desk called back and offer me a room with no wet carpet or musty smell but the shower doesn’t work. We ended up with 2 rooms. One to stay in and the other for showering. We reserved for 2 nights but only stay for 1. Do not recommend staying here.

Leisure

6/10

Pleasant

13 Jul 2025

Cynthia

The rooms have a terrible mold smell. There were leaking in the hall ceiling from my room (102) to lobby. My friend room was originally 513, but when he was there after check in, the room was not ready (when we arrived near midnight). Had to be switched to another room. With the same bad smell. The air conditioner in my room was leaking and the carpet closest to the window was totally wet. The service was good, and the girls in the breakfast were always friendly. The hotel need a serious update!

Leisure Family