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Candlewood Suites Richmond South

Richmond - VA · United States

4301 Commerce RoadView location

8.0/10Excellent657 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location6.0/106.0
Neighborhood7.4/107.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Richmond South

Richmond, VA All Suite HotelSituated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites.

Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner when you settle in for the night.

Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills.

Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel.

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Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a fitness center.

Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites® Richmond - South.

When you stay at Candlewood Suites Richmond-South by IHG in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Altria Theater. This hotel is 6.8 mi (10.9 km) from Greater Richmond Convention Center and 7.4 mi (11.9 km) from Broad Street.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
    • Uncovered self parking fee: USD 7.42 per day (in/out privileges)
    • Uncovered extended parking fee: USD 44.52 per week
    • Pet fee: USD 150.00 per pet, per week
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

James River 1 km / 0.6 mi
Hunter Holmes McGuire VA Medical Center 6.2 km / 3.8 mi
Belle Isle 8.6 km / 5.3 mi
Richmond Old City Hall 9.7 km / 6 mi
Brown's Island 9.7 km / 6 mi
Canal Walk 9.8 km / 6.1 mi
Virginia Commonwealth University Medical Center 10 km / 6.2 mi
Virginia State Capitol 10 km / 6.2 mi
VCU Medical Center North Hospital 10 km / 6.2 mi
Central Business District 10.1 km / 6.3 mi
American Civil War Center at Historic Tredegar 10.1 km / 6.3 mi
VCU Health System 10.1 km / 6.3 mi
VCU Medical Center West Hospital 10.2 km / 6.3 mi
Federal Reserve Bank of Richmond Money Museum 10.2 km / 6.3 mi
Virginia Governor's Mansion 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 103
  • Number of floors (main building): 3
  • Suites: 103
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 18 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 Bedroom • 45 m²SUI.B1-H6
    SUITE ONE BEDROOM AccessiblePhoto unavailable13 photos

    Candlewood Suites Richmond South

    SUITE ONE BEDROOM Accessible

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable14 photos

    Candlewood Suites Richmond South

    SUITE ONE BEDROOM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 45 m²SUI.H6
    SUITE AccessiblePhoto unavailable13 photos

    Candlewood Suites Richmond South

    SUITE Accessible

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 45 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable7 photos

    Candlewood Suites Richmond South

    STUDIO Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 45 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    Candlewood Suites Richmond South

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Candlewood Suites Richmond South

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 45 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    Candlewood Suites Richmond South

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Richmond South

8.0
Excellent
657 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
6.0 /10
Neighborhood
7.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Holly
The hotel is in an industrial part of town with not much in the vicinity other than easy access to the highway but the hotel itself is fantastic - like a little hidden gem. It was super clean and seemed new (like it smelled good) and I am very sensitive to that. The front desk staff was friendly and helpful.
Friends_and_family Family
10/10
Exceptional
29 Jul 2026
Romario
Clean room and excellent customer service
6/10
Pleasant
29 Jul 2026
Wendy
Room was clean. Bed was comfy.
2/10
Poor
27 Jul 2026
Rickey
This has been a harrowing experience. We were placed on the 3rd floor, then the elevator went out. We had unpacked all our clothes. We are both 70 yrs old, my husband not in the best health. We had to walk up stairs at the end of a tiring day. The lady at the front desk promised to get us a 1st floor room and someone to assist in transferring our things. What actually transpired was the elevator was never repaired during our stay. The young man at the desk would not assist us nor get anyone to assist us transferring our things to another room. He did not offer anything in the way of apology. We had to transfer our heavy items as best we could up and down the stairs. We were appalled at the treatment we received.
The original front desk lady eventually offered us some additional IHG points for our trouble. We hope she was able to accomplish that.
6/10
Pleasant
25 Jul 2026
Kelly
This property is ok, but feels a little run down from the outside and lobby. Rooms are better. The pictures don't match the experience. The elevators do not work, so be prepared to climb stairs. They list \"breakfast available,\" but that is not accurate at all. They do have coffee in the lobby which was good.

Sufficient, but that is it.
8/10
Excellent
19 Jul 2026
Sofia
Entering the building was fine, the attendant in the front desk was helpful and clear about the check in regulations. Outside of the hotel is a bit run down but the most import is the inside and it was pretty good. The room was clean but the air had a slight smell of cigarette smoke. The bathroom was exceptionally clean and they provided enough clean towels. The bed was very comfortable and I felt over all safe. I would stay there again.
Partner
10/10
Exceptional
17 Jul 2026
Eric
Had a great stay. Got wonderful recommendations from Brian. He was very helpful and hospitable with excellent service.
Partner
8/10
Excellent
13 Jul 2026
Matthew
The room was nicely equipt with work station and kitchen. The property was clean and the staff were very friendly even tho they were very busy and sold out the nights we stayed.
Partner
8/10
Excellent
10 Jul 2026
Michael
person when checking out didnt speak only asked for room number. she seemed not happy at her job
Family_with_children
10/10
Exceptional
09 Jul 2026
Harry
We had a quiet and cool room thanks to Brian at the front desk who understood that we needed to be in area away from the noisy family reunion that was taking place. He did a great job accommodating us!The property is showing a little wear and tear but our room was neat and clean. We really appreciated having the efficiency kitchen with the full size refrigerator. And it was nice to have a laundry facility at the property. The property is easy to.find from the interstate but is a bit of a drive to dining options. We would stay here again.
Partner
8/10
Excellent
07 Jul 2026
Sherelle
The woman and man at the front desk were really nice but i felt like the room could have cleaned a little bit more the floors appeared to still be a bit dirty
10/10
Exceptional
07 Jul 2026
Mike
Todo estubo exelente servicio limpeza comodidad
Self
10/10
Exceptional
06 Jul 2026
Gloria
We loved our room it was like staying in a studio apartment, spacious.
Partner
8/10
Excellent
06 Jul 2026
Bobby
Good
Pet
10/10
Exceptional
04 Jul 2026
Mike ruben callejas
Es un exelente hotel todo muy limpio la habitacion perfecta
Self
2/10
Poor
29 Jun 2026
Jerron
They gave my room away! 😭
10/10
Exceptional
10 Jun 2026
Dilcia
El lugar se encontraba muy limpio
Partner
10/10
Exceptional
08 Jun 2026
Matthew
Ok
Self
10/10
Exceptional
06 Jun 2026
susan
this property was as clean as a whistle seemed totally brand new. The staff was extremely helpful and nice. Everything in the unit was brand new and immaculately clean.
Partner
10/10
Exceptional
06 Jun 2026
Amanda
The staff we very polite and let me check in early. The room was really nice ans the bed was comfy.
Self
4/10
Poor
26 May 2026
Jason
Walked into the room, after seeing the no smoking signs throughout the lobby and hallways, and were immediately met with the pungent of cigarette smoke in our room. I asked for a new room but they told me it was all booked. Ended up going to target for febreeze and air fresheners that barely made a dent in the place. I guess I got what I paid for on this one.
10/10
Exceptional
26 May 2026
Charles
Very clean property. Room was clean thats all you can really ask for
Self
4/10
Poor
23 May 2026
Annette
The heat didn’t work in the room… The bath tub was dirty. Room had a odor in it
Family_with_children
10/10
Exceptional
22 May 2026
Roxanne
Nice and quiet and meticulously clean. Henri was professional and efficient at the front desk. All staff were super friendly. The suites are a good size for two and include everything you need for a stay of one or several days. The laundry room (free) was an unexpected plus. I was able to do a couple loads before we hit the road. There is no breakfast but the hotel breakfasts are never good anyway so it wasnt missed!
Partner
8/10
Excellent
21 May 2026
Steven
You've always cleaned I only probably was at the five days too much paperwork after getting out of paved in advance and they clerks was in bed friendly but otherwise he didn't put a nice time and I'm not in pay were paying for parking but everything was great cleaning and he had a great time
6/10
Pleasant
15 May 2026
Katrina
Abdul checked us in a room upstairs. Come to find out, it was a smoking room and he changed it for us with no problem.
He was a friendly, cheerful host!
Partner
10/10
Exceptional
13 May 2026
Peter
Great experience very quiet very clean and a good stay
Self
10/10
Exceptional
12 May 2026
Daniel
Loved our stay here. Very quiet area. Clean. Staff is very welcoming, easy quick checkin & check out.
10/10
Exceptional
10 May 2026
Denzel
Great stay was way better than what I was expecting. Will def be my go to going forward.
Self
10/10
Exceptional
09 May 2026
August
Awesome
6/10
Pleasant
30 Apr 2026
Tiana
Yes great
10/10
Exceptional
24 Apr 2026
Kalen
The property was safe and clean
10/10
Exceptional
24 Apr 2026
Andrew
A great place to stay
6/10
Pleasant
12 Apr 2026
Randy
Rooms not setup for electronic equipment, no couch, tables, little in way of outlets. Zero amenities
Family
8/10
Excellent
07 Apr 2026
Thomas
No cats. Parking great
Partner
6/10
Pleasant
30 Mar 2026
Dale
Apparently very popular hotel. Parking was less than desirable. Overall, cool place to stay awhile.
Self
10/10
Exceptional
29 Mar 2026
Nghi
The room was clean. Full size refrigerator and the kitchen has everything I needed.
Family_with_children
8/10
Excellent
22 Mar 2026
Roxane
The room was nice and clean. My husband was complaining that his side of the bed seemed to be broken, but I thought the bed of comfortable. I thought they served breakfast but I guessed a misread because there is no breakfast served.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Michael
Pet friendly
Self
10/10
Exceptional
08 Mar 2026
BarbarA
Very pretty place! Clean!!
Manager was very nice!
Pet
10/10
Exceptional
31 Jan 2026
Brittnany
I had an excellent experience would come back again
Partner
10/10
Exceptional
23 Jan 2026
Mark
The staff were very polite and helpful
Leisure Self
10/10
Exceptional
08 Jan 2026
Jermaine
Great experience at the Candlewood South!
Business_and_leisure Partner
10/10
Exceptional
15 Dec 2025
kara
really nice staff, comfy bed, clean and well equipped kitchen
Leisure Self
10/10
Exceptional
10 Dec 2025
Traci
One of the best places ive stayed
Leisure Self
4/10
Poor
02 Dec 2025
Marissa
Sketchy area. As I’m getting out of vehicle as a single mom with 2 under 2 I was approached by a man on bike just getting out of jail. Wouldn’t recommend it here but the male manager from Atlanta at check in was great
10/10
Exceptional
01 Dec 2025
Bill
Everything from when we walked in till the time we left was top of the line. Everything was neat and clean. The staff always had a smile on their face and was happy the entire time.
THANK YOU!!!!!!
Leisure Family
6/10
Pleasant
14 Nov 2025
Alfred W.
The amount of scented cleaner used was absurd. I had to open the window to air the room out and it irritated my sinus. Everything in the room i brought into it, picked up the smell and I could smell it on those items when I got home.
Leisure Partner
10/10
Exceptional
11 Nov 2025
LeaShawn
Excellent room better than what I expected
8/10
Excellent
11 Nov 2025
Anthony
Wonderful
Business_and_leisure Partner
10/10
Exceptional
28 Oct 2025
Lazente
A great place
4/10
Poor
26 Oct 2025
Saliym
The room wasn't cleaned thoroughly, room was still messy from the previous customers.
Friends_and_family Friends
10/10
Exceptional
05 Oct 2025
Zenaida
Great stay, i highly recommend this hotel. The location is good if you're traveling. It's very close to the i95 highway. It's very clean and comfortable.
I'll stay there again when I visit Richmond.
Thank you again for your hospitality.
Business
10/10
Exceptional
04 Oct 2025
Charlene
The accommodations
10/10
Exceptional
02 Oct 2025
kenneth
Friendly staff and helpful
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Brandon
I've never stayed at a cleaner hotel before, the room and common areas were spotless. My friend and I loved our room, especially the kitchnette, it was very helpful to have while traveling. The front desk staff were very helpful, responsiveness, and courteous. For the price, I'd highly recommend this hotel, we will definitely be staying again.
Leisure Friends
8/10
Excellent
09 Sep 2025
charles
Do not have too much to complain about. Everything was lovely. The staff was lovely, as always. I love coming here. When I do stay at the motel, I always stay there. Nice, clean handicap, accessible.
10/10
Exceptional
18 Aug 2025
Eric
Really clean and nice
Partner
8/10
Excellent
07 Aug 2025
charles
I mean everything about the property. It was less uncomfortable and quiet
10/10
Exceptional
23 Jul 2025
Joseph
My husband and I enjoy staying at Candlewood. Our check-in was easy. Our room was neat and clean!

The Randalls
Leisure Partner
10/10
Exceptional
21 Jul 2025
Alex
When booking an extended stay type of property, I would expect there to be at least some cookware. This hotel had EVERYTHING: dishes, utensils, cookware, toaster, coffee maker, measuring cup, colander, Tupperware - in addition to the stovetop and dishwasher. It was AWESOME.

The bed was very comfortable, as was the seating in the room. I liked the various lighting options. There was a glass shower instead of a tub, which I heavily prefer, and everything was clean. There was also liquid hand soap in the bathroom, which I also prefer - soap bars are a little sad and I wish more hotels would move to liquid soap. Nice clean flooring and a huge closet, and a trash can that was bigger than the usual thimble hotels give you.

This place was ABSOLUTELY worth the money (and it was inexpensive)!
Business Partner
10/10
Exceptional
20 Jul 2025
Robert
Excellent stay.
Leisure Partner
10/10
Exceptional
19 Jul 2025
Luis
Heavy noisy commercial traffic.
Leisure
10/10
Exceptional
13 Jul 2025
Juanita

Better bang for your buck

This should have been my initial booking for my weekend trip- but nevertheless-I enjoyed my stay as always
Self
10/10
Exceptional
12 Jul 2025
Lakeisha
No complaints
Leisure Family_with_children
10/10
Exceptional
11 Jul 2025
Carmen
We were pleasantly surprised to hear that we were upgraded to the Queen suite. Thank you very much, we had a very pleasant stay.
Leisure Family
2/10
Poor
08 Jul 2025
Lashanda
.
2/10
Poor
08 Jul 2025
Lashanda
the staff is HORRIBLE!!! if you have children please don’t stay here , my kids and i were KICKED out this hotel because of “noise “ however it’s 12pm … there should be a 10 grace period… however we was here for a week! EVERYDAY there’s an issue with the staff … you put a do not disturb sign on the door the housekeeping staff STILL bothers you !! the manager of this property is rude and heartless!! after kicking us out they kept coming to the door mind you i had 4 charts full of belongings no car nor a home to stay .. however i had money to pay for my children and i too have a safe place to stay until our apartment is ready !! yesterday 7/7/2025
was the most stressful day i’ve had in a long time …
however as i said before don’t stay here if you have young children.. this definitely isn’t the place for you!!!
Family_with_children
10/10
Exceptional
07 Jul 2025
Carla
The room was clean and spacious, yet cozy. Staff were friendly and you can't pass up on the fresh popcorn provided daily in the lobby.
Will definitely stay again anytime I travel to Richmond.
Leisure Self
10/10
Exceptional
05 Jul 2025
Christin
10/10
6/10
Pleasant
05 Jul 2025
Robert
The person who checked me in was very pleasant, and the room initially appeared nice. However, the air quality was quite poor, it smelled musty, with lingering odors of old cigarette smoke and a noticeable scent of marijuana upon entering. Unfortunately, this made it difficult to get a good night’s sleep.
Leisure Partner
8/10
Excellent
22 Jun 2025
James
Clean, comfortable! The area is disappointing but ok
Partner
10/10
Exceptional
03 Jun 2025
Jeovanny
It was perfect for our one night stay! Very clean, had no problems. Just thin walls cause you can definitely hear the tv next door and conversations in the hall. But other then that we enjoyed it!
Leisure Partner
10/10
Exceptional
01 Jun 2025
Kimo
Not
10/10
Exceptional
26 May 2025
Tracy
Greeted by GM, he helped me with my luggage and even got me a cup of coffee before escorting me, still assisting me with my luggage, to my room. Very nice room, awesome bed and really clean. Excellent experience!
Business Self
10/10
Exceptional
20 May 2025
Verified traveler
Great staff, location and room setup. Awesome for a quick getaway to explore the city.
Self
10/10
Exceptional
18 May 2025
Nghi
We like this hotel because the suite is spacious
10/10
Exceptional
17 May 2025
Nickole
Very clean, reasonably priced room
10/10
Exceptional
01 May 2025
Ashley
It was good
10/10
Exceptional
27 Apr 2025
Sierra
Everything was nice and clean
Leisure Partner
8/10
Excellent
27 Apr 2025
John
Easy on off interstate. And good rate.
Leisure Family
8/10
Excellent
13 Apr 2025
Malene
We only stayed for 1 night but for the price and location, we really enjoyed it. My only concern are the thin walls. If people are talking in the hallway or room, you can hear them.
Leisure Partner
10/10
Exceptional
07 Apr 2025
Sean
It was very quiet and clean. Had a very nice stay.
Leisure Partner
10/10
Exceptional
06 Apr 2025
Peter

Nice quiet stay

Great quiet experience will book again soon
Self
10/10
Exceptional
02 Apr 2025
Alina
Easy access off of I-95
2/10
Poor
29 Mar 2025
Jason
Arrived at property to find out they cancelled my reservation and didn’t even notify me!
Leisure Family
6/10
Pleasant
17 Mar 2025
Stacey
*. Internet was spotty. Couldn’t do a majority of my work due to internet issues.
* Phone in my room didn’t work which wouldn’t have been a problem but I left my phone at my event - which left me unable to communicate w/broken phone & spotty internet.
*. Air Conditioner in room was inoperable. Reported it in the morning, it was fixed but there was confusion between the wall thermostat unit under the window. It was a dance between the two.
Business
10/10
Exceptional
16 Mar 2025
Monteo
Everything was cool
Leisure Family
8/10
Excellent
10 Mar 2025
Jeffrey
No complaints.
Leisure Family
10/10
Exceptional
08 Mar 2025
Jerome
Very nice place to stay
Leisure Self
10/10
Exceptional
07 Mar 2025
Tramaine
Fast friendly and efficient
Leisure Self
10/10
Exceptional
03 Mar 2025
Nikki
The night staff checking me in was wonderful. I think his name was Miguel. Fast efficient and so nice. The room itself was fantastic and very affordable
Business Self
8/10
Excellent
02 Mar 2025
James
The hotel was clean and comfortable. The area around the hotel did not look to pleasing. Front desk man was nice.
Leisure Self
10/10
Exceptional
28 Feb 2025
Jerome
Melissa at the front desk was very nice and helpful with my check in
10/10
Exceptional
25 Feb 2025
Jerome
I enjoyed my time at Candlewood South. It was very nice. Very quiet very clean.
8/10
Excellent
25 Feb 2025
James

Good for an on the road or long stay

Needed a place to stay prior to a VA appointment. Clean, friendly, and comfortable.
Friends_and_family Family
10/10
Exceptional
15 Feb 2025
Samantha
I enjoyed my stay
Leisure Family
10/10
Exceptional
19 Jan 2025
Peter
Great experience will book again next visit
Self
10/10
Exceptional
02 Jan 2025
Paul

Hotels.com is terrible

So the hotel was great and the service excellent. Hotels.com sucks. I had to wait over an hour to check in because hotels.com never set the payment to the hotel. When we called they kept disconnecting us and giving us a terrible run around. I am still waiting for my refund from hotels.com, and I am not hopeful I will ever get it. Don't ever use hotels.com. I will never used them again.
Partner
10/10
Exceptional
17 Dec 2024
Angela
I stay here every month and the staff is nice kind and respectful. I wouldn’t stay anywhere else.
Leisure Family_with_children

Location & surroundings

Candlewood Suites Richmond South
4301 Commerce Road, Richmond, United States

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Candlewood Suites Richmond South

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