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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Holiday Inn Express Richmond - Downtown Richmond
Richmond - VA · United States
201 East Cary StreetView location
8.6/10Excellent1,007 Reviews
Cleanliness8.6/10 8.6
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Richmond - Downtown Richmond
After a long day spent working or sightseeing, enjoy a workout in the fitness center, equipped with a treadmill, stair climber and an upright exercise bike. Business travelers will appreciate conveniences like voice mail and two-line telephones.
The on-site business center offers free use of a computer with Internet access and fax and copy machines. This Richmond hotel provides the perfect location to host business meetings and social events. The 1, 300 square-foot meeting facility can accommodate up to 70 people.
Event planning and catering assistance is available. All warmly decorated guest rooms are equipped with microwaves, refrigerators, coffee makers, safes, irons, ironing boards, hair dryers, and cable television. In addition to standard amenities, some rooms and suites feature whirlpool bathtubs. Handicap accessible and non-smoking rooms are offered.
This hotel offers a 100% Satisfaction Guarantee. Valet cleaning services are provided Monday through Friday for guest convenience. At the Quality Inn & Suites hotel in downtown Richmond, we are committed to providing our guests with exceptional service and fine accommodations.
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The next time your travel plans include a visit to the Richmond area, come and experience our true hospitality.
Holiday Inn Express Richmond Downtown by IHG is centrally located in Richmond, a 5-minute walk from Virginia Commonwealth University and 6 minutes by foot from Broad Street. This hotel is 0.6 mi (0.9 km) from Greater Richmond Convention Center and 0.6 mi (1 km) from Allianz Amphitheater at Riverfront.
Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Parking height restrictions apply
Car recommended
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Covered self parking fee: USD 20 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Central Business District
0.3 km / 0.2 mi
Virginia Commonwealth University
0.4 km / 0.2 mi
Broad Street
0.5 km / 0.3 mi
Virginia War Memorial
0.6 km / 0.4 mi
Allianz Amphitheater at Riverfront
0.7 km / 0.4 mi
American Civil War Center at Historic Tredegar
0.8 km / 0.5 mi
Federal Reserve Bank of Richmond Money Museum
0.8 km / 0.5 mi
Elk's Lodge
0.9 km / 0.5 mi
Hippodrome Theater
0.9 km / 0.5 mi
Monument Avenue
0.9 km / 0.5 mi
Virginia Repertory Theatre
0.9 km / 0.5 mi
Canal Walk
0.9 km / 0.5 mi
Greater Richmond Convention Center
0.9 km / 0.6 mi
Brown's Island
0.9 km / 0.6 mi
Capitol Square
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 145
- Number of floors (main building): 6
- Double rooms: 50
- Suites: 20
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
Show 24 more facilities & services
- Car hireExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Concierge
- Gym
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- PrinterExtra charge
- Business centreExtra charge
- FaxExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Fridge
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 35 m²DBL.KG-6
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 30 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- TV
- Desk
- Wi-fi
- Wheelchair-accessible
- Tea and coffee making facilities
- Microwave
Show all 9 amenities
- Fridge
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE Accessible KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Hairdryer
- Bathroom: 1
- TV
- Desk
- Wi-fi
- Wheelchair-accessible
- Tea and coffee making facilities
- Microwave
- Fridge
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 30 m²DBL.H6
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
- Bathroom: 1
- TV
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
- Bathroom: 1
- TV
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 30 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
Show all 9 amenities
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Wi-fi
- Desk
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 35 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wi-fi
- Wheelchair-accessible
- Tea and coffee making facilities
- Microwave
- Fridge
- TV
- Hairdryer
Show all 9 amenities
- Bathroom: 1
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Desk
- Wi-fi
- Wheelchair-accessible
- Tea and coffee making facilities
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 31 m²ROO.ST
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Desk
- Wi-fi
- Wheelchair-accessible
- Microwave
- Fridge
- TV
- Hairdryer
Show all 9 amenities
- Bathroom: 1
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Room STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Tea and coffee making facilities
- Desk
- Wi-fi
- Wheelchair-accessible
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Microwave
- Tea and coffee making facilities
- Desk
- Wi-fi
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Microwave
- Tea and coffee making facilities
- Desk
- Wi-fi
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 35 m²ROO.H6-2Q
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
Show all 9 amenities
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
Room Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-2Q
Room amenities
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 35 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Tea and coffee making facilities
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Room amenities
- Microwave
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Tea and coffee making facilities
- Wi-fi
- Desk
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 35 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Bathroom: 1
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wi-fi
- Desk
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 35 m²SUI.2Q
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
- Desk
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Room amenities
- Bathroom: 1
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Wi-fi
- Desk
- Hairdryer
Facilities with extra charge
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Richmond - Downtown Richmond
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Express Richmond - Downtown Richmond
100
reviews shown
Alessandro
Very nice stay, quiet, comfortable, parking on site under the hotel (back and side access), very helpful and friendly staff, especially good breakfast selection!
Jessica
Hotel was very dirty. Shower curtain was orange at the bottom with other stains all over it. Tub and floors were not cleaned and fridge was full of other peoples food.
Scott
rug not properly cleaned
Yocelyne
Checked into the hotel at 5pm and the front desk staff told me my room wasn’t ready, even though I made my reservation months ago. When I was given my room, it wasn’t the same type of room I reserved.
All the breakfast hot food was completely gone 45 min before closing. Rooms are moderately maintained but there was very poor planning on the hotels end, especially with an event going on.
All the breakfast hot food was completely gone 45 min before closing. Rooms are moderately maintained but there was very poor planning on the hotels end, especially with an event going on.
James
We were there for 6 nights our beds were never changed there was blood splatter on the bathroom wall, rust all in the shower. Trash was only taken out once and no liners in trash cans. We had to go to customer service 4 times to get our own towels, wash clothes and toilet paper. Room was never vacuumed or swept the sink was dirty when we arrived and there was hair all over the floor. Only one elevator worked and the parking garage leaked all over when it rained. I have always stayed with IHG and this was the worse stay ever. No pool. When I asked cleaning lady for towels she got an attitude and never brought them to us and never picked up the dirty ones.
Gregory
Only one elevator worked. Our sheets had stains. Breakfast always ran out. If we asked for replenishments the staff just shrugged. We came down around 8am each morning. Blinds in our accessible room were broken.
Only saving grace was the evening front desk staff Justin. He was delightful
Only saving grace was the evening front desk staff Justin. He was delightful
Ethel
Breakfast was great with many options. I hope there were healthier (vegan) options. Parking was ok.
Andrew
Excellent location, great breakfast to get going in the morning, and very reasonable price
Robert
Good location and the best price downtown. Helpful staff. Breakfast is limited with no healthy options like fruit and yogurt. Was given an unexpected upgrade.
Katrina
My only issue was that the bed and pillows were too soft for my liking. But thats a personal preference. Id bring your own pillow if you prefer a firm pillow. Other than that, everyone there was absolutely amazing and kind. The room was better than I expected and perfect for my needs.
Svetlana
Nice hotel in the downtown with spacious rooms and free breakfast. The room and common areas are clean and well maintained. Good value for money if you just need a place to spend a night.
Rajesh
Old bathrooms with short shower curtain.. most water outside after the shower.
Terrible breakfast.. items are not refilled, empty trays left out.
Terrible breakfast.. items are not refilled, empty trays left out.
Amber
Super friendly staff, upgraded our room for free due to lack of availability. Free of charge!
Noreen
Hotel room was okay, stairwell was dirty. Towels were worn and tattered.
Ivory
The hotel itself needs to be updated, but the staff was amazing. Location was good if you're doing things in Downtown Richmond/VCU.
Deborah
Very dated compared to other Holiday Expresses.
Pablo
To begin with the entrance from the street is bad. Big set of stairs from Cary Street. Then thru my stay I had to deal with only one elevator working. This was really bad.
Shower curtain needs to be replaced.
Shower curtain needs to be replaced.
Emana
The front staff was amazing!!! Justin and Moses, the front staff members, were very helpful. They cared about our stay and ensured we were well taken care of. They deserve a raise!!!
Hotel overall is quiet! Great location. It is very close to many areas. Parking is truly available onsite. There is a parking garage, for lower vehicles, and outside parking for larger/taller than 6 feet vehicles. Clean hotel room. The beds are comfortable. Lovely hotel!
Hotel overall is quiet! Great location. It is very close to many areas. Parking is truly available onsite. There is a parking garage, for lower vehicles, and outside parking for larger/taller than 6 feet vehicles. Clean hotel room. The beds are comfortable. Lovely hotel!
LaValle Marie Nitzanit
Room was clean and staff was great and very accommodating. Hallways were in need of vacuuming. There was no herbal tea available, lamp in room was detaching from the wall. Just some suggestions.
Wai
The room is extremely clean and staff are helpful. Don’t go to breakfast early or there are not many food out there to pick.
Bartolo
Staff attending to breakfast area, were very friendly and attentive
Amelia
Helpful and friendly staff; free breakfast, great part of Richmond to get to the Altria Theater and other areas downtown.
Michael
One of those hotel rooms with a very strong musty smell. The AC units in the 2-room suite were VERY loud, blowing cold, but musty, air. The sofa bed had stains on both arms from dirty hands and lack of proper cleaning. The 4' room divider had dirty hand prints on all edges. The coffee table had a gunk stain of some kind that wasn't properly cleaned. The entire hotel is pretty beat up, in desperate need of updating everywhere.
The breakfast wasn't bad. $20 for parking is ridiculous.
I didn't get in until after 9pm and needed a 2-room suite, so I had little choice but to tough it out. There's no way I'd stay there again due to the deep musty smell and being an outdated, beat up, property.
The breakfast wasn't bad. $20 for parking is ridiculous.
I didn't get in until after 9pm and needed a 2-room suite, so I had little choice but to tough it out. There's no way I'd stay there again due to the deep musty smell and being an outdated, beat up, property.
Doug
Location is great. The staff were all friendly and very helpful. Room was clean, well maintained and quiet.
Dolores
NA
STUART
Clean rooms helpful staff
Christianna
Staff was pleasant, breakfast was substanstial and assorted. Parking was plentiful.
Sherrie-lee
Room was spacious, the location is 7 minutes away from Virginia Commonwealth University, which was where my conference was, and the parking was convenient and available. I have no notes for this location, much appreciated to Holiday Inn Express.
Elizabeth
Clean room, clean bathroom. Staff very courteous. Breakfast was hot and fresh as well as the coffee. Only downside is parking was TIGHT. Otherwise, great location, great hotel.
Brenda
Unfortunately several tries to speak to the front desk yielded only a busy signal, and the housekeeping number never answered. I was trying to have a hair dryer sent to the room since there wasn't one. I did snag a housekeeper in the hallway on my way back from the lobby and success!
Naudya
I enjoyed my stay. Two minor issues-1) only one small waste container in the room, none in the bathroom, 2)
Lise
Excellent hot breakfast. Clean and spacious.
Maryellen
Great hotel. Awesome staff. Nice room. Breakfast was good with lots of variety but hot items were not hot.
Sylvia
Guests mugged in hotel parking garage by an unhoused man. Not a safe area!
NO COFFEE available during breakfast. Staff said they needed to find a key to coffeemaker for 3 hours. No attempt to otherwise provide coffee at our location included breakfast.
NO COFFEE available during breakfast. Staff said they needed to find a key to coffeemaker for 3 hours. No attempt to otherwise provide coffee at our location included breakfast.
Jennifer
Hair in the shower and in the bathroom
Leslie
This staff were amazing, especially as Expedia didn’t communicate with them about the reservation. No problem for the staff as they made it right even though it wasn’t their fault. Centrally located to local restaurants and a short walk to the Allianz Amphitheater.
Samuel
Yes
Steve
Good breakfast, clean room, helpful staff, very good for the price.
lisa
Parking lot was good easy to get into and out of. Had a few troubles with room keys in elevator but front desk fixed problem.breakfast was good quiet syay.
Audrey
Friendly staff , easy check in and out process, clean room, close to walking trails
Bethany
Spacious & clean room. Helpful staff.
Ravindranauth
Breakfast was first come first serve didn't have much options but everything else was amazing
Mark
Great experience at Holiday Inn expess great staff and nice clean room
Efrain
Staff was top-notch and very helpful!!!!
Miles
Clean room, nothing to complain about, but nothing very noteworthy either.
Doris
We were in town for a concert at The National and the location was great! The room was large, clean and staff were professional. We enjoyed the breakfast too. Great stay!
Stephanie
While I did not take advantage of the business amenities or gym, the front desk staff was wonderful ...
carol
The beds were really comfortable. Staff was very nice.
Mitsi
The staff are friendly and the room is clean.
mary
Rooms were clean and staff from all shifts were very friendly and helpful.
Sharon Rose
Clean room, friendly staff. Delicious options for breakfast. Great location for walking to restaurants.
Jaimie
There were so many things missing and not being replenished for the breakfast buffet. I was less than impressed by the items offered and the variety. The food wasn't very good either.
Kelly
Great location. Room spacious and clean. Bed and pillows very comfortable. Staff friendly. We didn’t use any amenities. I wish breakfast went until 10 especially for a Sunday. It was done by 9:30 so we didn’t get a chance to eat at the hotel before getting on the road.
Nora
Selected this hotel because we could get a 1 bedroom suite with 2 queen beds, which met our family's needs. The staff were great, very friendly and helpful. The room was a bit worn and had window-units for air conditioning but was clean, and the beds were comfortable and had nice soft sheets. The elevators made strange noises but we never got stuck. :)
Mary
The staff was great. The property is not in great condition. My shoes stuck to the floor of our room. Thank goodness it wasn't crowded as parking would be difficult.
Robin
N/a
Joe
The breakfast had little to choose from. Always want the cinnamon buns. There was one left at 8 am. Asked the worker if she had any and she said all out, maybe some will be here tomorrow. Should have tons of those. Every Holiday Inn goes thru the cinnamon buns. Lack of management is my guess. My husband did not have breakfast. When we got there I wanted a hot chocolate, had hot water, no chocolate packets. The bed was uncomfortable as well as the pillows. The streets around the hotel boarded up were run down. Very little to see. The historic statutes were all taken down. Would not go back. Had to pay for parking $20 a day. We left a day early and moved on.
felicia
Breakfast was great! Staff were very professional!
sean
The room was left with dirty panties hanging from the bathroom pole. Told staff and they were polite but all they did was comp my parking, when i told the staff the next day, they didnt even know about the incident
Julie
Room was large and very clean. Breakfast was surprisingly varied and plentiful. Staff were all very kind and helpful
Chasity
Best staff and enjoyed my stay very much
Dominic
Clean rooms, amazing staff, great breakfast.
Carl
Breakfast is good and everyone is friendly and knowledgeable.
Xiaohong
Clean room with wonderful city view. Staff is friendly and helpful. Easy parking.
michael
Night staff was wonderful
Mercedes
Very friendly staff. The room was modern, clean and the bed was fantastic
Amber
Front desk staff were very pleasant , extremely nice! Rooms seemed to only have made up beds, dirty floors, hair on bathroom floor, bolt lock to room didn’t work, stains on curtains, hair stuck to sheets when pulling bedding back upon sleeping.
AnnaWarren
Overall great experience for our stay visiting VCU.
Betsy
Room was clean and the staff was very kind.
Sharon Rose
Clean room, friendly staff, delicious breakfast
Samantha
Room was clean but there were little pincher bugs in the shower. Parking was difficult with a tall truck/SUV. Staff was super nice.
Nicole
Parking was well lit an convenient. Breakfast was nice with good coffee. One thing we did not care for is that the garage, elevator and all the way up to our floor smelled of weed. Someone had clearly been smoking in the garage and it went right into the elevator cab and up to the hotel with them. Very off putting and made us feel as if we were staying in a shady area. Additionally the tub faucet was leaking and would not shut off entirely, which could be heard dripping all night long.
Erin
Kind/friendly staff
Paul
Very comfortable bed, very good breakfast with good variety of choices. Desk staff at check in helpful with fixing mix up of reservations.
Nilda
Great service.
Roslyn
Nice hotel! Love the location, I was only 9 min away from where my event I was attending. I will stay there the next time I visit Richmond!
Armin
Our room was very spacious and clean, and the blackout curtains worked well. Both at arrival and departure, the staff was very friendly and helpful.
Michelle
Courteous staff, clean room, amenities, location, free breakfast.
Trevor
I would not give above 3 stars just because the hotel parking deck below the hotel is not kept very safe. My car window was broken into and I had to find out the next morning after I checked out. It was disappointing.
Tamu
My stay was excellent! The general manager, Patrick, was very polite and courteous as he assisted me with checkin and ensured I was familiar with how to navigate my stay. I felt safe. The room was comfy and clean, and I will stay there again when I am in town. The parking is very convenient for a city hotel.
Alex
Extremely clean, quiet for a great sleep and excellent breakfast!
Teresa
clean room, friendly staff, great breakfast buffet, walking proximity to richmond sights
sean
I didnt receive a wake up call this morning like i requested when i checked in the day before -- which in.turn will make me late.for my business appointment!
marcus
Yes great breakfast and safe parking.
Ricky
Yes Roger was courteous and very helpful I enjoyed my stay
Jeffrey
Everything was straight
Cheryl
Clean, comfortable, well appointed room, extra safety measures
Sylvia
Arrived early but the concierge on duty was very friendly offering to hold our luggage while we went to explore the area until our room was ready.
Brian
Room was starkly decorated. Cashier at front desk was unable to give me a receipt for snack purchase paid by credit card. Would have liked some wine, but it was completely unavailable.
Erle
Large, clean room. Translucent and darkening window blinds were very nice. Felt safe and secure because of the key card features. Friendly staff.
Kevin
Yes
Maria
Great staff, clean room and easy check in
Christina
Convenient place to stay for a work trip in and around the Richmond area.
Jillian
The room was very large. The bed was comfy and shower hot. Most memorably, the staff were all incredibly friendly. I would definitely recommend this location!
Tinisa
Everything was perfect!
Scarlett
Our room was very nice, bathroom was exceptionally clean. Plenty of space for clothing, etc. The staff was very friendly and efficient. Did a good job explaining use of pass key in the elevator, which made us feel very secure. I would definitely stay there again and will recommend to my friends.
Katherine
The room was clean and the bed was comfortable. The breakfast included a good.varietybof foods and was tasty. The staff was super friensly and helpful. The overall hotel was well maintained.
Tonya
THE CLEAINING STAFF WAS OUTSTANDING. THEY WENT OVER AND BEYOND. ALSO, THE BREAKFAST STAFF WAS GREAT.
Jayme
The room was great as was the breakfast. The biggest criticism I have was the parking. Very small spaces and being charged $20 a day when you're already paying a decent price to stay there was a bit ridiculous
Bianca
10 out of 10 will recommend to future travelers (friends and family )I’m really enjoying my birthday
Location & surroundings
Holiday Inn Express Richmond - Downtown Richmond
201 East Cary Street, Richmond, United States
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Holiday Inn Express Richmond - Downtown Richmond
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