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Omni Richmond Hotel

Richmond - VA · United States

100 South 12Th StreetView location

9.0/10Excellent1,580 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Omni Richmond Hotel

This luxurious hotel invites visitors to experience refined Southern hospitality in a contemporary setting. Overlooking the scenic James River in the heart of Richmond's financial and historical districts, this upmarket establishment is the city's premier business and leisure address. It is situated 12 kilometres from Richmond International Airport.

Guests will enjoy superb business amenities accented with touches of rich American history and the most elegant of guest accommodations, with views of the James River and the city skyline. Perhaps best of all, fine dining, shopping and entertainment options are available right outside travellers' front door.

The outstanding facilities include a complete 9, 000 sqm fitness centre, ideal for those wishing to enjoy an invigorating workout, as well as a magnificent outdoor pool to take a cool dip.

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With a stay at Omni Richmond Hotel, you'll be centrally located in Richmond, within a 10-minute walk of Virginia Governor's Mansion and Virginia Civil Rights Memorial. This hotel is 0.6 mi (1 km) from Edgar Allan Poe Museum and 1 mi (1.6 km) from Virginia War Memorial.

Stay in one of 359 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Richmond? This hotel has 161459 square feet (15000 square meters) of space consisting of a conference center and meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 100 per day

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:30 AM to 10:00 PM.
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 15 to 25 per person
    • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
    • Covered valet parking fee: USD 45 per day (in/out privileges)
    • Pet fee: USD 150.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Refrigerator fee: USD 25 per night
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Central Business District 0.1 km / 0.1 mi
Canal Walk 0.3 km / 0.2 mi
Capitol Square 0.3 km / 0.2 mi
Virginia Governor's Mansion 0.5 km / 0.3 mi
Broad Street 0.5 km / 0.3 mi
Virginia Civil Rights Memorial 0.6 km / 0.4 mi
Federal Reserve Bank of Richmond Money Museum 0.6 km / 0.4 mi
Brown's Island 0.6 km / 0.4 mi
Virginia State Capitol 0.6 km / 0.4 mi
VCU Medical Center West Hospital 0.7 km / 0.5 mi
Virginia Commonwealth University Medical Center 0.8 km / 0.5 mi
VCU Health System 0.8 km / 0.5 mi
17th Street Farmers’ Market 0.8 km / 0.5 mi
VCU Medical Center North Hospital 0.8 km / 0.5 mi
Library of Virginia 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1987
  • Total number of rooms: 359
  • Number of floors (main building): 19
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
Show 55 more facilities & services
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 3
  • Clothes dryer
  • Towels and bed linen
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor heated pool: 1
  • Sun loungers
  • Kids’ club
  • TV lounge
  • Breakfast
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Omni Richmond Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-2

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX

    Photos are not available for this room type.

    Omni Richmond Hotel

    QUADRUPLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Omni Richmond Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 24 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable23 photos

    Omni Richmond Hotel

    DOUBLE DELUXE KING BED

    Room photos

    23 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Pay movies
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1

    Facilities with extra charge

    • Trouser press
    • Extra beds on demand
    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Omni Richmond Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 Bedroom • 24 m²DBL.DX-QN
    DOUBLE DELUXE QUEEN BEDPhoto unavailable40 photos

    Omni Richmond Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    40 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Room amenities

    • Bathtub: 1
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Omni Richmond Hotel

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE

    Photos are not available for this room type.

    Omni Richmond Hotel

    QUADRUPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Omni Richmond Hotel

9.0
Excellent
1,580 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Carl
Nice place to stay in a great location. The bed was super comfortable and the shower was unbelievable. Lots of water and nice and hot.
10/10
Exceptional
03 Aug 2026
Mark
Pet friendly, Daley valet fees, Forgot to charge our Tesla.
All else 5 stars
10/10
Exceptional
03 Aug 2026
Alexander
Clean room, beautiful architecture, lovely marble floors and granite.
10/10
Exceptional
02 Aug 2026
Nicole
Don't really care for vallet but cheaper than paying everytime you leave the property. All staff was great! Hotel pretty and clean!
10/10
Exceptional
02 Aug 2026
thomas
Overall excellent property, staffing and amenities. Would highly recycle.
10/10
Exceptional
02 Aug 2026
Rota
Very clean room with nice bedding. Walking distance to Allianz Amphitheater for concerts.
10/10
Exceptional
30 Jul 2026
Tevin
Clean rooms. Top tier staff. Outstanding hotel.
10/10
Exceptional
29 Jul 2026
Nicole
I love staying at Omni hotels. The caliber of cleanliness and attention to detail with a touch of luxury is always levels above other hotels. The Richmond location was no exception. Beautiful hotel, really clean and beautiful rooms. The full bottles of soap and lotion with incredible scents were appreciated! Beds and linens were really plush too. Starbucks on the first floor and parking was a breeze. Location was great too. Just a few blocks from the Capitol and lots of great food options. I would highly recommend a stay here when in Richmond!
10/10
Exceptional
28 Jul 2026
Lauren
The Staff was very friendly and helpful, the location was perfect for my activities. I do wish the shuttle went to the airport as advertised though. The restaurant was delicious and having other eating options connected to the hotel was also very convenient! I will absolutely stay here again
6/10
Pleasant
27 Jul 2026
Marie
The hotel accommodations were great. However, the checkout process was disappointing. I booked through a 3rd party and prepaid. I left a card for incidentals and didn’t charge anything. The account was at zero, but I still have a $200 charge pending on my credit card.
10/10
Exceptional
26 Jul 2026
Kevin
Spacious room with very comfortable beds and comfy pillows. Stayed overnight during the road trip, the location was purfect with many restaurants and bars within a walking distance.
10/10
Exceptional
25 Jul 2026
Sophronia
The room was clean. The staff was pleasant and it was a good trip.
10/10
Exceptional
25 Jul 2026
Norman
I enjoyed my stay. Restaurant staff very nice.
10/10
Exceptional
22 Jul 2026
Peter
Clean
10/10
Exceptional
19 Jul 2026
Ricky
Great service. Great stay. Great food. Great location.
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Ira
Pros: The stay was comfortable and well maintained. Very nice. Very aesthetic.
Everything i needed the staff went above and beyond.
Cons: Leaky rusted irons, bad ice machines. Asked for a morning wake up call, didn’t happpen.

4/5 Will stay again despite the hiccups.
Self
10/10
Exceptional
19 Jul 2026
Stephanie
This place is so warm and welcoming. The staff treats you like royalty.
Self
10/10
Exceptional
18 Jul 2026
Karen
You never felt like you were not part of what was going on. Everyone was kind and helpful. The definition of southern hospitality
Pet
6/10
Pleasant
18 Jul 2026
Victor
The site does not say anything about paying to park, otherwise I would have chosen a different hotel. The restaurant in the hotel has times listed wrong on the hotel site and restaurant site, and we were not able to eat one night-also another reason I would have chosen another hotel. They also don’t have any place for snacks or drinks, the one place that is open for everyone to see is only accessible by employees. I would not choose this hotel again.
Self
10/10
Exceptional
18 Jul 2026
Rana
Wonderful location with welcoming and accommodating staff. Close to all that matters in downtown Richmond.
10/10
Exceptional
17 Jul 2026
Caleb
10/10 definitely coming again and would recommend!
Partner
8/10
Excellent
17 Jul 2026
Rebecca
The amenities were fantastic. In most cases, the staff were polite and professional.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Elizabeth
Very nicd hotel in downtown Richmond. Close to many good restaurants, and some fast food chains. The property si very clean and the staff is very professinal and courteous.
This was just a three-night trip, but I'd come back and stay again at the OMNI.
Family
10/10
Exceptional
13 Jul 2026
Brenden
I had a wonderful time staying at the Omni!

The staff were friendly and helpful, the rooms were clean, and the service was excellent! Parking wasn't bad. Very crowded but the parking deck is big so not too much of an issue.

I stayed here with a friend of mine for a convention that was happening near the area. I am definitely looking forward to next year!
Friends
4/10
Poor
11 Jul 2026
Doris
The room...we upgraded to a superior room ...was very noisy...like no insulation...you could plainly hear people in other rooms talking....NO wifi...you have to PAY...no parking...you have to PAY 35 bucks every day...and no free breakfast....you have to pay for everything and the staff was not helpful....never stay here again
Partner
10/10
Exceptional
10 Jul 2026
James
Great place with helpful staff
Partner
10/10
Exceptional
08 Jul 2026
Whitney
Jacob at the front desk was very helpful and accommodating. The hotel was nice. It was an extremely hot day and the room was able to stay cooled.
Partner
10/10
Exceptional
07 Jul 2026
George David
The staff was very accommodating. We had a small issue with our room. I called and they moved us to a nicer room. The next day, the front desk sent me a fruit and cheese plate.

The indoor patio restaurant and the indoor roof top pool were hits with our family.
We will definitely use the Omni next time we are in Richmond and will look for this chain in our travels.
Partner
10/10
Exceptional
07 Jul 2026
AMY
The free drink was a great welcome touch!
Friends
6/10
Pleasant
07 Jul 2026
Zahid
When I did the booking it shows that the break fast is included but when we get there they said it’s not
This was the o ly issue we face otherwise the hotel was good
Partner
10/10
Exceptional
06 Jul 2026
John
Stayed there several times. Great place
Partner
8/10
Excellent
05 Jul 2026
Fawad
Staff, location, cleanliness and ambiance were all spot on. The Internet and TV channels needed much to be desired.
Partner
10/10
Exceptional
05 Jul 2026
Katherine
Beautiful building, great access to food and other needs.
Family_with_children
10/10
Exceptional
05 Jul 2026
Tusar
I liked the valet parking. The front desk staff were very helpful
10/10
Exceptional
04 Jul 2026
Shelton
I love everything about my stay everything was clean, and everybody was soooo nice! 10/10 would recommend hands down!
Self
10/10
Exceptional
04 Jul 2026
Kristie
It was a pleasure to stay here, centrally located, good rooms.
Partner
10/10
Exceptional
04 Jul 2026
Rebekah
Staff was friend and the rainshower water pressure was amazing.
Partner
10/10
Exceptional
29 Jun 2026
Ariel
The staff was very helpful and nice.
Self
8/10
Excellent
29 Jun 2026
David
The breakfast buffet was good and the staff was outstandingly polite and friendly. But a 20 % service charge was a surprise. Why not just raise the price of the breakfast $4, from $22 to $26? I might not have even noticed. I can afford it. Service charges and mandatory pre-figured gratuities are going to send me to Waffle House.
Self
10/10
Exceptional
29 Jun 2026
Bernard
Great place to stay. Clean, great location, wonderful breakfast.
Partner
10/10
Exceptional
28 Jun 2026
Layney
My fiancé and I stayed one night for a short weekend getaway. The location was great! We got a room on the 15th floor, and the views were amazing! Everyone was very helpful and quick to answer any questions, and provide assistance.
Partner
6/10
Pleasant
28 Jun 2026
LaShelle T
The area is ok. Staff is friendly.. amenities fair..it was noisy at night..the elevator was the worse.
Self
10/10
Exceptional
23 Jun 2026
Jessica
Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy.
Family_with_children
10/10
Exceptional
23 Jun 2026
Donjurea
Best of the best !!!
Family_with_children
10/10
Exceptional
22 Jun 2026
Yeva
Great hotel ,extremely friendly stuff !
Self
10/10
Exceptional
22 Jun 2026
Taron
I very nice experienced
Partner
10/10
Exceptional
21 Jun 2026
Tymetrius
Best hotel in that area the people is also very helpful
Partner
8/10
Excellent
19 Jun 2026
Rhonda
Property was well kept
Family
10/10
Exceptional
18 Jun 2026
Jacqueline
Although this hotel is located just a short distance from the Richmond Convention Center, the complimentary shuttle service made getting around incredibly convenient. Communication with the shuttle driver was seamless, and the hotel staff provided outstanding customer service throughout my stay. Their professionalism and hospitality truly enhanced the experience. I would highly recommend this hotel and would gladly stay here again.
10/10
Exceptional
11 Jun 2026
Carson
.
Self
10/10
Exceptional
10 Jun 2026
Caron
Beds were very comfortable and shower was the BEST in any hotel EVER!
10/10
Exceptional
10 Jun 2026
James
Very convenient location with great valet parking service attendants. Hotel staff were friendly, helpful and professional. Our room was quiet, very clean and well appointed.

Walking distance to great restaurants. The hotel restaurant serves an excellent breakfast.

We will be back.
Partner
4/10
Poor
08 Jun 2026
Denise
The night we arrived, another couple was given the same room and keys. I then noticed black mold on the shower curtain. The room I paid for was a deluxe room with king size bed. I was given a room with a queen bed. It took approx 2 hours before a correct room was provided. They put a clean shower curtain in the new room. Carpeting appeared to have never been shampooed Multiple stains. Truly not what I expected for an Omni Hotel.
6/10
Pleasant
08 Jun 2026
James
It was fine, rooms a bit tired and didn’t smell great, but good location. Cheap parking opposite, valet a rip off.
Friends_and_family Friends
8/10
Excellent
08 Jun 2026
Walter
Had an enjoyable stay, was glad there was fitness center I could use. The only issues I had was that you had to pay for the WiFi, and the deposit amount was $100 a night when I was told it was $50 when I called ahead. Other than that, the staff was very helpful and nice.
Self
10/10
Exceptional
07 Jun 2026
Katherine
The staff is what made the stay perfect. Especially Candace who checked me in in an Sean the shuttle driver, who gave excellent recs and also served as my bellman, etc
Family_with_children
10/10
Exceptional
07 Jun 2026
Claire
Outstanding stay and wonderful staff!
Self
8/10
Excellent
04 Jun 2026
Edwin
Overall the hotel is very nice. There’s Starbucks and chick f-la on the ground floor and a smoothie shop as well. The only negative is that the rates changed when I checked out. Not sure why, and I didn’t have time to make a complaint. The room was amazing. Spacious and supper quiet. The cleaning staff made sure your room was cleaned. The food in the tavern was delicious.
Self
10/10
Exceptional
01 Jun 2026
Gabreille
Clean room and amazing staff.
10/10
Exceptional
31 May 2026
James
Excellent location and beautiful hotel.
Friends_and_family Family
8/10
Excellent
31 May 2026
Ellen
There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!
Partner
4/10
Poor
31 May 2026
Timothy
The staff was lovely, however, the hotel itself left a lot to be desired and at times was straight up infuriating. 1/4 elevators worked for a 20 story building, causing 10+ minute wait times for the elevator… worst of all there was no public access to a stairwell which seems insane. Because of this issue it was NOT DOG FRIENDLY. Further, there was no real blanket on the bed and the pillows deflated to nothingness once my head hit them. The ice room smelt like throw up and there was no accessible water other than the bathroom sink. Even the vending machine did not have water… overall a very bad experience for what seemed nice online.
Pet
10/10
Exceptional
31 May 2026
Jose
Great location and good parking options
Self
8/10
Excellent
31 May 2026
Joanna
The elevators were not working well, only
1 out of the 4 were operating. The room was small not decent. My car was very dirty when returned from the valet.
Partner
4/10
Poor
30 May 2026
Anan
The sink did not drain well.
I called customer several times and no answer, neither they called me back and selected that option.
When I spoke to someone, she was helpless.
No microwave was in the room, no free wi fi.
The parking is very unreasonable.
Family_with_children
10/10
Exceptional
30 May 2026
Thea
It was very conveniently located and beautifully appointed. Helpful staff.
Business
8/10
Excellent
30 May 2026
Gilbert
Nice!
Friends
8/10
Excellent
29 May 2026
The
Fine. View could have been better. Non-rewards members get slighted.
Family
10/10
Exceptional
28 May 2026
Doug
Liked: The FOOD., Since when is 'hotel' food any good? Well, here! I had a BLT and it was the best I've ever had anywhere. I watched the guy beside me inhale the chicken entree which is usually pedestrian elsewhere and at other hotels, but it looked amazing. A very small menu but the quality is top notch. The STAFF. Very friendly help at the front desk (forgot a razor), breakfast servers were nice and efficient, bartender Saab was cordial and engaging.

Didn't like: NO pantry for snacks and on-the-go purchases. No drug store nearby and you do not want to walk up and around the corner to 7-11 at night. Or in my case, in the rain. Starbucks is conveniently located in the lobby but it felt like being in a MEAT LOCKER- freezing (that's a lot of places though in summer in the south so bring a sweater or coat for indoor dining as a back up.)
Self
8/10
Excellent
26 May 2026
Branden
Believe me, the Omni in Richmond is a wonderful hotel. I’ll just say that if you’re looking for a luxurious top tier level of hotel, it isn’t all the way there. You’ll notice some little things top hotels don’t let slide. The walls are super thin. I felt like I could have a conversation with our neighbors through the wall (without yelling). We were lucky not to hear any nefarious activities going on. Also, the bathroom door had some wear and tear. The windows needed a scrubbing too. No big deal. Just stuff you’d care about if you wanted luxury at its best, which tends to be the Omni brand. My last gripe really is that they don’t have a free parking option. It’s either you park yourself for $35 or valet parks you for $45. So include that in your price if you elect to stay here. Other than that, my goodness - very clean, soft bed, excellent shower pressure, amazing amenities, perfect location, helpful staff. I would recommend to anyone passing through and looking for something really nice to stay in for the night.
Partner
8/10
Excellent
21 May 2026
Devon
The toilet was dirty; otherwise, room was clean
6/10
Pleasant
21 May 2026
Anthony
Everyone working at the hotel was very helpful and easy to talk to. Room was clean and comfortable. We had problems with our room water which was barely warm until our last morning. Only one of four elevators were working for a couple days for eighteen floor hotel. Long waits or had to walk. Had to go to three different floors to find ice. Several machines were not operating. Would probably not return due to the facility maintenance problems.
Partner
4/10
Poor
19 May 2026
James
Front desk was not very courteous
10/10
Exceptional
19 May 2026
Sheila
better menu at the restuarnat
Family
10/10
Exceptional
18 May 2026
Leigh
Linens were very nice.
Family
10/10
Exceptional
18 May 2026
kathleen d
Location!
Self
10/10
Exceptional
16 May 2026
Douglas
Did not eat breakfast at hotel… only used the Starbucks.
Family
10/10
Exceptional
15 May 2026
Kimberly
The staff was attentive, the hotel was up to date and very clean, and there was food within the lobby of the hotel. I was very impressed.
Self
10/10
Exceptional
14 May 2026
Kenneth
Great location and nice property.
Self
6/10
Pleasant
13 May 2026
Vahid
Internet access provided by hotel is bad. Traveling for a business trip I had to spend at least half an hour contacting the help center to connect in my laptop. Also, the toilet dispenser is too close to the toilet bowl. You have to actually sit diagonal in order to be able to use the toilet.
Business
10/10
Exceptional
12 May 2026
Kim
Convenient, luxurious and comfortable
4/10
Poor
12 May 2026
caroline
I had booked this hotel as a treat for my daughter and myself so that she could have a good relaxing stay the night before we moved her into accommodations for an internship. We spent the whole night listening to the squeak of the elevator. It had need of some repairs clearly and was loud enough to disrupt us all night. It was a shame because we’ve been looking forward to it.
10/10
Exceptional
11 May 2026
Elizabeth
Very spacious room in great location downtown by the capital. Allowed me to check in early. Has a Starbucks in the lobby, pool was warm. Comfortable bed. Great stay
Self
10/10
Exceptional
11 May 2026
Sabrina
Great room and service
10/10
Exceptional
11 May 2026
Eric
Everything you need. The area was a lively yet quiet part of the city, close to everything. The hotel was very comfortable and well-appointed. The staff was very attentive. and the room had an excellent view. I felt very well cared for. I will stay here again in the future.
Partner
10/10
Exceptional
10 May 2026
Linda
Location
Self
6/10
Pleasant
10 May 2026
Brett
No free breakfast, nice restaurant offering I am sure a wonderful breakfast
6/10
Pleasant
10 May 2026
Heather
I was a little disappointed. We were in a Queen size room. The bathroom toilet was immediately next to the wall with zero elbow room the the right and a wall with a metal towel holder maybe 2 feet in front. It was a safety issue. I’m 5’1 and still hit my head on the towel rack. I am surprised the room passed inspection. Also, the tv is next to the bed and not in front of it so relaxing in bed with a movie was not an option. The room was clean and the hotel was clean. The elevators are slow and you do need to wait some time for the crowds at the elevator. Location was nice, but I would not book the Omni again.
Partner
10/10
Exceptional
10 May 2026
Gamal
Room was immaculate. Staff was great. Valets friendly and responsive to requests. Restaurants (Tavern and Terrace) were outstanding!!! (Shout out to Dominica and Stewart!)

Only knock is a lack of outlets by the bed for charging devices. Alarm had USB ports, but not USB-C or regular plug outlets to charge. Other than that, 5 stars!!!!
Partner
10/10
Exceptional
10 May 2026
Ken
Great bfast
10/10
Exceptional
09 May 2026
Lamonte
No Bkfst. Parking and valet at hotel to expensive.
Family
6/10
Pleasant
09 May 2026
Monica
It was ok but charmless and the aesthetic was clunky and “faux luxury”. Did not love it.
Family
8/10
Excellent
09 May 2026
Michael
Rooms are clean but need updating. Walls are thin and noises carry. Parking should be free or at least discounted. Wi-fi cost should be included for this hotel class.
8/10
Excellent
09 May 2026
Rojea
The indoor pool was not working at the time. Everything else was fine.
Leisure Partner
10/10
Exceptional
08 May 2026
Tevin
I love how to custom service was. The environment was very good.
Family_with_children
10/10
Exceptional
08 May 2026
Lee
Great.
10/10
Exceptional
07 May 2026
Mark
Lovely hotel with beautiful rooms and very helpful staff. Location is convenient for VCU Medical Center and the Capitol.

The in house restaurant is pub style and food quality was excellent. If you want something more formal just across the street is the Tobacco Company (also excellent); something less formal then Chick Fil A (visiting which is a tradition for us whenever we come south) is in the lobby

Minor problems with the room were responded to super quick - within 5 minutes of being reported.

My wife thought the in-room toiletries were excellent.
Friends_and_family Family
10/10
Exceptional
05 May 2026
Contess
Great stay at Omni, would definitely stay again!
Partner
10/10
Exceptional
03 May 2026
Alex
Everything was great
Self
8/10
Excellent
02 May 2026
Corrin
My stay at Omni Richmond Hotel was overall a nice experience. The location is great and very convenient for exploring Richmond.

The only thing that always confuses me is paying for parking at a hotel I already paid to stay at. Luckily, we found parking across the street for $6 and ended up paying only $12 total instead of $45, which was a win.

The elevator was a little scary because it jerked when moving and the doors closed a bit abruptly. Our room itself was nice, but the air conditioning didn’t work as expected. We set it to 69 because we’re both dealing with hot flashes and wanted the room cooler, but it never actually felt that cool. It may be a centralized setting for all rooms, or it simply wasn’t working properly. We didn’t call the front desk since it was late.

Even with those issues, every staff interaction I had was lovely, and the customer service was warm and welcoming. We didn’t get a chance to check out the heated pool or other amenities this time, but we would definitely come back for another stay.
Friends_and_family Friends

Location & surroundings

Omni Richmond Hotel
100 South 12Th Street, Richmond, United States

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Omni Richmond Hotel

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