BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Quality Inn Richmond Airport
Richmond - VA · United States
5240 Airport Square LaneView location
7.2/10Very good1,002 Reviews
Cleanliness7.2/10 7.2
Service8.0/10 8.0
Comfort7.2/10 7.2
Condition6.6/10 6.6
Amenities6.6/10 6.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quality Inn Richmond Airport
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get your moneys worth at the Quality Inn Richmond Airport hotel in Sandston, VA near Richmond International Airport.
Nearby attractions include Richmond International Raceway, Monument Avenue, Richmond Coliseum and the Richmond Convention Center. Expect genuine service and the amenities you want and need like free hot breakfast, an exercise room, copy and fax machines and more.
Focus on the people and experiences you came for in a guest room equipped with a microwave, refrigerator, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Show less
When you stay at Quality Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 7.9 mi (12.7 km) from Richmond Raceway and 8.1 mi (13 km) from Virginia Commonwealth University.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Uncovered extended parking fee: USD 5.00 per day
- Nearby parking fee: USD 5 per night (1001 ft away)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
White Oak Village
1.8 km / 1.1 mi
Dabbs House Museum & Henrico County Tourist Information Center
5.7 km / 3.5 mi
Dorey Park
6.5 km / 4.1 mi
Broad Street
6.8 km / 4.2 mi
James River
6.9 km / 4.3 mi
Libby Hill Park
7.4 km / 4.6 mi
Tobacco Row
7.7 km / 4.8 mi
Virginia Capital Trail: Richmond Trailhead
8 km / 5 mi
St. John's Episcopal Church
8.5 km / 5.3 mi
Edgar Allan Poe Museum
8.6 km / 5.3 mi
Richmond Old City Hall
9.6 km / 6 mi
17th Street Farmers’ Market
10.6 km / 6.6 mi
VCU Medical Center Critical Care Hospital
10.6 km / 6.6 mi
American Civil War Center at Historic Tredegar
10.7 km / 6.6 mi
John Marshall House
11 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 61
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Air conditioning in public areas
Show 20 more facilities & services
- Smoke detector
- Hotel safe
- Lift access
- GymExtra charge
- Newspapers
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- PhotocopierExtra charge
- FaxExtra charge
- TV lounge
- Breakfast
- Hot breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- Golf
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 20 m²DBL.NM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Hairdryer
- Microwave
- Centrally regulated air conditioning
- Wheelchair-accessible
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Room amenities
- Fridge
- Hairdryer
- Microwave
- Centrally regulated air conditioning
- Wheelchair-accessible
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 20 m²DBL.NM-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Cable TV
- Wheelchair-accessible
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-1
Room amenities
- Satellite TV
- Cable TV
- Wheelchair-accessible
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKINGQUA.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
QUADRUPLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 20 m²DBL.2D-NM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
- Cable TV
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Room amenities
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
- Cable TV
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 20 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE KING BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Cable TV
- Satellite TV
- Centrally regulated air conditioning
- Microwave
- Fridge
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
Double or Twin KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Richmond Airport
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quality Inn Richmond Airport
100
reviews shown
nazim
The water pressure sucks.
Theresa
The shower needed improvement cold
Michele
I liked that the room was quiet. I didn’t like the mold on the lamp shade, dirty bathroom, rusty luggage rack and the paint chips all over the walls. The hotel needs a makeover.
Benjamin
The air conditioning actually worked. Yay!
Altino
Ok for one night, let's move on tomorrow type of stay.
Small amount of hot breakfast, perhaps because not many people stayed.
Strange moldy odor in hallway and room. I always bring a can of Lysol.
Signs of government funded tenants.
Small amount of hot breakfast, perhaps because not many people stayed.
Strange moldy odor in hallway and room. I always bring a can of Lysol.
Signs of government funded tenants.
Victor
I was disappointed with my stay at this hotel. Overall, the property felt unclean, and my room appeared to have been poorly cleaned before I arrived. The staff was not very friendly or welcoming, which made the experience even less enjoyable.
One major inconvenience was that there is no elevator, making it difficult to carry luggage if you’re staying on an upper floor.
It also seemed like the hotel rents rooms to just about anyone. On my second night, the guests in the room next to mine got into a loud argument that lasted for quite a while. The yelling, cursing, and constant noise kept me awake for much of the night, and there didn’t seem to be any effort to address the disturbance.
Unfortunately, between the cleanliness issues, unfriendly staff, lack of an elevator, and noisy environment, I would not choose to stay here again or recommend it to others.
One major inconvenience was that there is no elevator, making it difficult to carry luggage if you’re staying on an upper floor.
It also seemed like the hotel rents rooms to just about anyone. On my second night, the guests in the room next to mine got into a loud argument that lasted for quite a while. The yelling, cursing, and constant noise kept me awake for much of the night, and there didn’t seem to be any effort to address the disturbance.
Unfortunately, between the cleanliness issues, unfriendly staff, lack of an elevator, and noisy environment, I would not choose to stay here again or recommend it to others.
Diego
We would go back for an overnight drive though
Mike
Service was excellent. Rooms were great accept for the worn wood trim. I would definitely stay again.
Claudia
Friendly staff, clean room, air conditioning working very well, very good deal in relation cost.
Robert
Not really clean and it was noisy.
Yazmin
Air conditioning in the room did not work properly, was extremely hot , there was no elevator nor was there a vending machine on the property. Also the breakfast they served made me very sick
Michael
The air conditioner was excellent. It was extremely hot and humid outside but the air conditioner in the room worked great. We had problems getting on the wifi so we didn't use it. The water pressure in the shower was horrible. The staff (young man) who checked us in was welcoming and informative. The room was clean and comfortable. All in all, decent place to stay and reasonably priced.
Daniel
Clean room I would stay again
Denroyan
The street covers had a cigarette burn hold in it
JUANA
La reservation y servicio fue excellent
Lamentablemente no tienen lavadoras ,secadoras y piscina
Las alfombras muy sucias y mal olor
Lamentablemente no tienen lavadoras ,secadoras y piscina
Las alfombras muy sucias y mal olor
Dennis
No extra bath clothes available when ask not available till 11 next day
Carrie
The air conditioner in my room made a loud noise. Thankfully the bed was comfortable enough that the noise didn't interfere with my sleep.
Mashood
Staff is very helpful and friendly I've only 1 issue in staff a lady change my room within a minute appreciate...... Breakfast delicious
Brandie
Clean, friendly staff, waffle maker for breakfast
Asad
Great place
Amatul
Staff was all very nice and helpful, breakfast was very good housekeeping was nice.
The rooms looked clean but definitely needed deep cleaning
Bathrooms definitely need to be fixed, walls and ceiling needs to be repaired, showers are very weak with no water pressure.
The rooms looked clean but definitely needed deep cleaning
Bathrooms definitely need to be fixed, walls and ceiling needs to be repaired, showers are very weak with no water pressure.
Kevin
This hotel looks rather dated and a bit run down. The room itself was clean and the mattress was very comfortable, but the room and the hotel as a whole show signs of wear and tear. We simply needed a place to spend the night before an early morning flight, and it did the job for that.
Jeffrey
The hotel was fine and what you would expect for a $75/night airport hotel. You get what you pay for.
WAEL
Everything was much better than Dayton resort in Myrtil beach
Sheila
I traveled for work and it was sufficient.
Judith
Traditional hotel room. It was easy to find, clean and the staff was pleasant. Decent continental breakfast. It worked out well after a late night flight and an early morning departure the next day. I’d stay there again.
Jeff
X
Verified traveler
I requested to cancel my booking and won’t let me
Irvin
Easy & Efficient Check-In.
Friendly & Professional Staff.
Good Room & Air Conditioning is Great.
Breakfast was Better than Usual.
Friendly & Professional Staff.
Good Room & Air Conditioning is Great.
Breakfast was Better than Usual.
Arturo
It’s a clean place, staff is helpful.
Luis
Great service staff clean
Joe
: clean and smoke-free and quite
Colette
The room smelled of mildew
Connie
The hotel doesn’t have an elevator for guests assigned to the second floor. The hotel staff member told me that normally they don’t have customers staying over three days.
Edward
Check this hotel out carefully; it’s not suitable. The service is very poor, and the rooms aren't cleaned every day.
Eric
Good continental breakfast
Marbella
Well at least my room what i can say is that it wasnt properly clean when we arrived. The bathroom wasn't swept, the room had a bad smell. But the lobby and breakfast was good.
Natalie
Head’s up there is no elevator, so if you get a room on the 2nd floor, you have to drag your bags up a rather large flight of stairs. But the staff was amazing, kind, and helpful!
Leury
Very unprofessional staff. Horrible experiences as a customer. There was no sanitary water on Saturday from 11 am to 6 pm. Poor quality rooms & shower.
Chazmine
I dont know why my first review was not submitted about my poor experience here. They should not have accepted guests knowing that bathtubs, sinks and toilets were backed up. Upon hearing about the plumbing, of course it is too late to cancel so I was forced to stay for 2 days. I will be reaching out to corporate.
lahoma
Only thing beds were not comfortable that's all
Albert
The.staff were great, the yhe shower curtain was falling down and the shower water was cold.
Christopher
Excellent
Starlene
This is not a place you want to stay at! Trust don't do it! We ended up leaving and sleeping in the car.
Nancy
Everything was just okay. Property is old, but the owners are trying hard to keep it up.
It served it’s purpose since it was an unplanned stay.
It served it’s purpose since it was an unplanned stay.
John
Neither WiFi nor clock radio worked but that did not detract from the overall quality of my 3 day stay
Kristy
It was perfect for a close airport hotel
Youness
All was good.
Daryl
Typical two story mom and pop run motel
Russell
My room was a non-smoking room and I found a half cigarette on the floor behind the nightstand. There was a large dime size or nickel size piece of fuzz or something and a long hair in the tile floor clearly missed or not inspected or not cleaned at all.
The alarm clock was “on” and set to go off at midnight, a real pet peeve of mine that housekeepers do not check these and make sure the alarm is turned off. Just before midnight I heard what sounded like an alarm clock beeping in an adjacent room and continued through the night and morning. Maybe someone doing this for fun and games ? Really bad!
The alarm clock was “on” and set to go off at midnight, a real pet peeve of mine that housekeepers do not check these and make sure the alarm is turned off. Just before midnight I heard what sounded like an alarm clock beeping in an adjacent room and continued through the night and morning. Maybe someone doing this for fun and games ? Really bad!
Jennifer
No elevator, stairs were absolutely disgusting, black hair on bathroom floor. Did not feel safe
George
Breakfast was ok. Parking was adequate and appeared to be safe.
Oliver
All features mentioned on their profile are not true. They said they offer airport shuttle and WiFi, however there is no WiFi and no airport shuttle. They offered me the second floor, however no elevator, I had to carry my luggage on the stairs myself with no assistance from the staff. They said they offer breakfast, however they offered just cereal and milk. Extremely poor breakfast. The hotel name is Quality In, however it is the worst quality service that hotel would offer. I highly recommend disqualify this hotel and remove it from Expedia page
dwight e
I expected more out of a Quality Inn. Just an old hotel and nothing great. Staff was very nice.
Brian Edward
Confusion about availability of rooms we had booked when checking in. Resolved quickly. Building looks tired, although room was clean and spacious. Breakfast was pretty sad - little choice and coffee was awful
Zoila
I thought they would have a shuttle service but they did not. The location is close to the airport. The hotel is decent I’d say a 3 star rating overall.
Thank you!
Thank you!
cindy
Yes
Kaylee
Breakfast was closed. Hotel room itself had flaws, not the most updated.
Richard
The room was clean and the staff were friendly. It had everything I needed
Erica
Breakfast was fine. I don't generally eat much and had early morning commitments so didn't really have time, but coffee was good. Room was cleaned each day and fresh towels provided.
Jonathan
The place is slightly (but not extremely) dirty. The room had an odor. The beds were ok. The amenities were ok as well. The TV didn't work. The breakfast was so-so.
Gina
Great location, price, clean room and bathroom, comfy bed and pillows, hot water and pressure was good. Manager and staff went above and beyond to make sure we were taken care of. Very hospitable.
Paul
The air condition/heater unit had missing buttons so I couldn't adjust it. A maintenance man finally came to fix it.
The bathtub was INCREDIBLY slippery. I'm amazed that motels allow this; I can easily see people having lawsuits against unsafe tubs.
The hot water in the shower was at a medium temperature, at best. I couldn't take a hot shower because of that.
The desk clerk was perfectly polite, but when I asked if there were any compensations for the inconveniences of the room, he said, \"Well, you could call the manager.\" It seems to me that a desk clerk should know if there are any compensations or discounts for insufficiencies such as I've just described. It would be appropriate in my opinion to offer me a free night's stay in the future. That is the only thing that would bring me back to a \"Quality Inn.\"
The bathtub was INCREDIBLY slippery. I'm amazed that motels allow this; I can easily see people having lawsuits against unsafe tubs.
The hot water in the shower was at a medium temperature, at best. I couldn't take a hot shower because of that.
The desk clerk was perfectly polite, but when I asked if there were any compensations for the inconveniences of the room, he said, \"Well, you could call the manager.\" It seems to me that a desk clerk should know if there are any compensations or discounts for insufficiencies such as I've just described. It would be appropriate in my opinion to offer me a free night's stay in the future. That is the only thing that would bring me back to a \"Quality Inn.\"
Jessica
Good service
Maxine
It was a nice hotel for the price
Jennifer
It was fine for a quick overnight stay. The room could have used some work and the fridge froze our water bottles overnight (not able to adjust temp), but the breakfast was good..not a full breakfast but make-your-own waffles, cold cereal, yogurt, bread and English muffins to toast, juice/coffee so it was fine. I also checked for bed bugs in the seams of the mattress and that was clear! so I’d recommend for a convenient overnight.
Mireille
breakfast was basic but good
Irvin
Have stayed previously and will do so again.
Good hotel for the money!
Thank you.
Good hotel for the money!
Thank you.
robert
Everything went well
Joe
: stain on the toilet-top other than that thumbs-up.
Brittani
Breakfast was good. Staff was very polite.
Scott
Unsafe, dirty, rust on all the brass room fixtures, no breakfast due to major constructionin the lobby, which is a bunch of trash bags taped from floor to ceiling blocking access to the entire lobby. Propositioned in parking lot by mom and her 2 teen daughters. Guy smoking
droogs on the side steps. Front desk was no help on addressing any of my concerns and said nobody could help. Got a refund from expedia and stayed elsewhere
droogs on the side steps. Front desk was no help on addressing any of my concerns and said nobody could help. Got a refund from expedia and stayed elsewhere
James
No pool or gym
Ramon
Room poor cleaning, bathtub stain, not quite place and not feeling safety
Jennifer
The hotel is fine. A bit run down and the room was small. However, the breakfast was above average for a free hotel breakfast. The place was clean and staff was friendly.
Shirley
The room was clean, the staff was professional and courteous, the temperature in the room was comfortable and I was able to adjust to my desired comfort.
Breakfast was available which included fresh apples.
Breakfast was available which included fresh apples.
Saddam
- rusty metal furniture
- dirty carpets
- low quality beds, mattress, and sheets
- breakfast; forget about it
- dirty carpets
- low quality beds, mattress, and sheets
- breakfast; forget about it
Justina
carpet needed vacuumed, hair all over shower wall and inside of tub, bathroom floor dirty and shower curtain dirty
Thekemia
The toilet was stopped up the shower curtain was on the floor. I told the guy at reception and he said that he was gonna get me to come up there then he called and said no one was answering. Then I told the lady at the recession desk the next morning very disappointed.
Monique
Staff are nice
Tina
Dirty room. Urine on toilet. Musty and no towels upon entry
Renisha
It does not state the building is under construction, they do not have elevators, tv wasn’t working called several times, construction on first and second floor, ice machine only works on one floor, beds sits extremely low
Cindy
The breakfast area was under construction (they did provide a bag of grab & to breakfast foods) and there was a strong paint smell traveling down the halls. Rooms were a bit dilapidated & dated.
Claudia
Room was comfortable and very clean.
The front portion of the hotel was under construction due to a broken water pipe.
So there was no sit down breakfast. They did supply a breakfast bag to go.
There was no airport shuttle service but the manager said she would be glad to take me = VERY NICE!!
The front portion of the hotel was under construction due to a broken water pipe.
So there was no sit down breakfast. They did supply a breakfast bag to go.
There was no airport shuttle service but the manager said she would be glad to take me = VERY NICE!!
Verified traveler
No breakfast even though it says continental breakfast included. And hotel is in renovation so some access are blocked. Staff very friendly
Stephanie
Parking was fine
Stephen
The bathrooms are not optimal. Slippery shiwer with faulty faucet and few safety bars. No lotion available. Very low end ammenities. Free water
Michelle
I stayed one night. The staff was very nice. It was quiet and my room was clean. The pillows were pretty good. The room did have like some chip paint a lil wear and tear. But for the price it was pretty cool. The air worked!!! For breakfast they gave me a breakfast bag. That had some good items. I wld stay again
Joshua
Room was clean and the shower had hot water. For the price it served its purpose. I knew I would not be in the hotel much, so this was a perfect hotel for my stay. Even though the lobby area was under construction the hotel still provided complimentary breakfast.
Cynthia
The room was not thoroughly cleaned. The bed had dingy linen, mirror was dirty, carpet was soiled and furniture was worn. There were no hangers in the closet. The door to the room didn’t properly fit the frame. There was no breakfast when I went down during the appointed time. The front desk clerk was rude. There was no elevator and we had to walk up a long flight of stairs to the second floor from a secluded back hall.
Robert
Good things: The room was clean and quiet. Staff was pleasant. The bed is comfortable enough. There's an assortment of similar looking pillows, but some are more worn than others; I tried a couple and found one that was comfortable. It's very convenient if you're flying into Richmond in the evening.
Less good: The furniture was ok, but getting a bit threadbare. The bathroom fixtures worked fine, but some things like the toilet seat are workable but should be replaced one of these days. The clock radio didn't work. The coffee maker worked, but no coffee was provided in the room. No breakfast was available in the morning, not even any coffee. When we stayed here a year ago I'm pretty sure a breakfast was provided.
Less good: The furniture was ok, but getting a bit threadbare. The bathroom fixtures worked fine, but some things like the toilet seat are workable but should be replaced one of these days. The clock radio didn't work. The coffee maker worked, but no coffee was provided in the room. No breakfast was available in the morning, not even any coffee. When we stayed here a year ago I'm pretty sure a breakfast was provided.
Nicholas
Tired
James
Breakfast area is getting renewed. As a result only bag breakfasts were provided. I booked because breakfast was listed. I would have gone elsewhere if I had known.
Lauren
most disgusting hotel i’ve ever stayed in. everything was broken, breakfast was not running. hotel and room smelled bad. not clean at all - was especially annoyed having a crawling baby i could not put on the hotel room floor. no plug in the bath tub so couldn’t give kids a bath. looked like everything was falling apart in there. beds not comfy
Rex
Smells like smoke when you enter the lobby. The carpet, and chair in the room were so stained and dirty that as a construction worker….. I didn’t want to sit in it. Got bit on my arm with thirty min in the room , so I left immediately. Staff didn’t even want to accept my check out. Even got mad at the notion that my room was unacceptable. I wasn’t there to argue, just to inform them of my decision to leave and why. Be warned, staff refused to refund any of my four nights reservation. Manager refused Expedia the next day as well
Anthony
The room had a horrible smell.
Maykel
Les chambres sont très désuets. Mais tout fonctionne et c’était quand même propre. Par contre on a payé pour le déjeuner et comme la salle à manger est en réparation on a seulement eu un sac avec un pogo, une compote et un muffins. Très décevant de ce côté .
Kadijatu
Good!!
Joe
: clean everytime i stay
Christine
They were wonderful and I had to leave a day early and they refunded me ! Would stay again if ever in the area ! Thanks
Location & surroundings
Quality Inn Richmond Airport
5240 Airport Square Lane, Sandston, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Quality Inn Richmond Airport
95 hotel photos
