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Delta Hotels Richmond Downtown

Richmond - VA · United States

555 E Canal StreetView location

9.0/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Delta Hotels Richmond Downtown

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom. Guests can get around on the complimentary shuttle, which operates within 2. 00 mi.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 13005 square feet (1208 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 298 guestrooms featuring microwaves and Smart televisions. Your Select Comfort bed comes with premium bedding.

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With a stay at Delta Hotels by Marriott Richmond Downtown, you'll be centrally located in Richmond, within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront. This hotel is 0.6 mi (1 km) from Virginia Commonwealth University and 0.7 mi (1.1 km) from The National.

Make yourself at home in one of the 298 guestrooms featuring microwaves and Smart televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 13005 square feet (1208 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per day

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
    • Self parking fee: USD 26 per day (in/out privileges)
    • Pet deposit: USD 75 per stay
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

    Spanish

Nearby attractions

Central Business District 0.2 km / 0.1 mi
Federal Reserve Bank of Richmond Money Museum 0.3 km / 0.2 mi
Canal Walk 0.5 km / 0.3 mi
Richmond CenterStage 0.5 km / 0.3 mi
Broad Street 0.6 km / 0.4 mi
American Civil War Center at Historic Tredegar 0.6 km / 0.4 mi
Brown's Island 0.6 km / 0.4 mi
Capitol Square 0.6 km / 0.4 mi
Allianz Amphitheater at Riverfront 0.7 km / 0.4 mi
The National 0.8 km / 0.5 mi
Virginia Commonwealth University 0.8 km / 0.5 mi
Library of Virginia 0.8 km / 0.5 mi
Greater Richmond Convention Center 0.8 km / 0.5 mi
Richmond Old City Hall 0.9 km / 0.5 mi
Virginia State Capitol 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 298
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
Show 29 more facilities & services
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Indoor freshwater pool
  • Sauna
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RIVER VIEWJUNIOR SUITE • RIVER VIEWJSU.RV-1

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    JUNIOR SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC TWO DOUBLE BEDSDOUBLE • CLASSIC TWO DOUBLE BEDSDBL.2D-AS

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE CLASSIC TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    STUDIO CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 56 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable3 photos

    Delta Hotels Richmond Downtown

    STUDIO KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Delta Hotels Richmond Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Delta Hotels Richmond Downtown

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Delta Hotels Richmond Downtown

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 49 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable2 photos

    Delta Hotels Richmond Downtown

    SUITE EXECUTIVE KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Delta Hotels Richmond Downtown

9.0
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
AnnMarie
Convenient walk to Allianz Amphitheater, friendly and helpful staff, connected parking garage, and super clean.
10/10
Exceptional
01 Aug 2026
Chloe
The staff was so kind and the property was beautiful. Could not recommend more!!
10/10
Exceptional
29 Jul 2026
THOMAS
😎
10/10
Exceptional
26 Jul 2026
John
Very helpful staff
10/10
Exceptional
22 Jul 2026
Gabriela
Siempre me encanta venir aqui el personal del lobby son un Encanto de personas bien amables siempre y las habitaciones siempre estan limpias ordenadas 10/1000
Partner
10/10
Exceptional
14 Jul 2026
Monica
Comfortable, friendly and helpful staff
Self
10/10
Exceptional
13 Jul 2026
Tonya
Perfect for attending shows at the amphitheater as it is in walking distance .
Partner
10/10
Exceptional
12 Jul 2026
Elvis
Such a nice place to stay really enjoyed my stay there
Partner
10/10
Exceptional
08 Jul 2026
Bejan
Jeanie was awesome! Room was clean and restaurant was great! Only advice is the pool
Area needs some work.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Sallie
The staff was wonderful and the rooms were very clean. I would definitely recommend that you stay here.
Partner
10/10
Exceptional
29 Jun 2026
Kimberly
Great hotel and convenient location
Business
10/10
Exceptional
28 Jun 2026
Steven
The staff is outstanding. The rooms were very clean and parking was simple.Great location too.This is going to be my go to for Richmond.
Family
8/10
Excellent
27 Jun 2026
Bernard
Very clean rooms
Self
10/10
Exceptional
24 Jun 2026
Bejan
Extremely clean. The restaurant food was excellent. The staff was very friendly.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Wanda
Beautiful hotel. Staff was very friendly.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Kimberly
Great everything. Love this hotel
10/10
Exceptional
01 Jun 2026
Genel
Great place to stay.
Family_with_children
10/10
Exceptional
28 May 2026
Ian
Very nice hotel. The lady at the front desk (amber I think) was efficient, helpful and nice.
10/10
Exceptional
28 May 2026
Briseyda
Siempre e
10/10
Exceptional
26 May 2026
Kelly
Friendly staff, clean and comfortable room, excellent location....will return again and again!!!! Lucky find!!!
Partner
6/10
Pleasant
25 May 2026
Grant
Have to walk through pool area to get to the fitness center. Pipe in the closet leaked from the room above. Charged me for parking when it was paid for with my room when booked through Expedia. Breakfast was also included in my price, but tstill bring a bill to your table.
10/10
Exceptional
24 May 2026
Vivian
The room was clean and spacious. The staff was courteous, helpful, and professional. I would definitely book again.
Partner
8/10
Excellent
24 May 2026
Maribel
Stayed for 2 night and was pleaseant
10/10
Exceptional
22 May 2026
Sandra
Wonderful experience! Olivia was so helpful at check in!
Partner
10/10
Exceptional
19 May 2026
Neil
Property is in an excellent location however the rooms require an upgrade....old and dated...
10/10
Exceptional
14 May 2026
Mitchell
It was a great place to stay, clean rooms nice staff and get the crab cakes at the restaurant you won’t be disappointed.
Partner
8/10
Excellent
11 May 2026
Alexis
The property is good. Nothing
10/10
Exceptional
08 May 2026
Omar
Amazing!
Business Partner
8/10
Excellent
07 May 2026
Edwin
Staff (Jeanie, Leslie, and Ashley) are the best. I'm glad they are still there. The Bar staff is great as well. The menu hasn't changed much, but the waiter said they have a new chef and the menu will change soon.
Self
10/10
Exceptional
04 May 2026
Gabriela
Always the best
Partner
2/10
Poor
26 Apr 2026
Daniel
Horrible property, criminal mismanagement. Our room had a horrible odor that worsened when we ran the A/C unit. It smelled like either an animal had died in the vent or the prior occupant had vomited all over the room without anyone cleaning. We checked out after 1 horrible night and switched hotels.

At the front desk, they apologized and said to reach out to Expedia to coordinate the refund for the unused night. But when Expedia reached out, the property refused to refund us for the unused night. Front desk just completely lied to us. Avoid this property at all costs.
Partner
10/10
Exceptional
23 Apr 2026
Gregory
Clean hotel with a friendly staff.
Family
6/10
Pleasant
22 Apr 2026
Shannon
We have stayed here before and it is a great location if going to the new amphitheater at the riverfront. The hotel is OK but for the price I would expect higher quality and better customer service. The pillows are cheap and thin, the shower was broken and we have had horribly rude experiences with the same bartender both times we have stayed.
Partner
4/10
Poor
21 Apr 2026
Karin
My car, which was parked in the hotel garage, was broken into during the night along with 3-4 other guests. The hotel staff were very nonchalant about the break-in and gave me the phone number to the police and stated the garage was owned by a 3rd party and not their responsibility. (Although it is their parking lot).

Not safe to park here at night because you are in an urban setting- just so you know…..
Family
4/10
Poor
19 Apr 2026
Betty
The room was clean. The outside grounds and building were attractive and stylish. However, the double bed room I occupied was average with older fixtures and carpet. The bathroom was very small and had no a/c circulation. It’s very uncomfortable after a shower. The microwave was extremely small and the coffeemaker leaked. In comparison to other area hotels, the amenities were not worth the cost. For an extra cost, you can add breakfast to your stay. The pool is located behind large glass doors just outside the elevator area. Anyone using the elevator can easily view pool users - no privacy. Ice makers are not on every floor. You must go to designated floors to obtain ice. In my case, I was on the 12th floor and the nearest ice makers were on 10th and 13th floor. By-the-way, the one on the 10th floor was empty or just not working by my second day there. I was really disappointed with my stay. I always thought I could never go wrong by staying at a Marriott, I now know differently.
Friends
2/10
Poor
15 Apr 2026
Julie
Was delayed and showed up later than expected only to find that they'd cancelled my booking. I stay at hotels a lot for work and had run into the issue before had never, ever had a hotel not honor the original booking and just reprocess the room. But even though Brie, the woman checking me in, *confirmed* they'd received the booking and my pre-payment, seemed almost gleeful in saying that they would not honor it because I'd booked through a third-party website. I had to call expedia and spend more than an hour on the phone with someone (who couldn't even correctly identify my timezone IIRC) only to be forced to pay almost twice what I'd paid originally to get the room I'd already paid for. About halfway through this, another guy (Malcolm or Ron, I think) showed up, and I got the distinct feeling there wouldn't have been an issue if he'd been there from the jump, but at that point I'd already paid again through expedia. To add insult to injury, the room was a lipstick-on-a-pig situation, a clearly decades-old hotel that they threw new paint and tile on, but the fundamentals were poor and outdated (e.g. HVAC marginal, poor noise insulation, bedding uncomfortable, curtains broken). The experience was so bad, I haven't booked with either since. Avoid the Delta and choose any of the many others nearby that provide exceptional service while getting the details right, like the Commonwealth (great location, higher end) or Holiday Inn Express (budget, very comfortable & business-like)
Self
10/10
Exceptional
13 Apr 2026
Michelle
Great gym and pool with fresh water and water bottles available. Plenty of clean towels and even free earphones. Tge room was ckean with a very nice shower. The bed was very comfy
Self
10/10
Exceptional
12 Apr 2026
Allyson
Good location and convenient to the park and other areas. Clean.
10/10
Exceptional
11 Apr 2026
Karen
Room was great
10/10
Exceptional
06 Apr 2026
Beverly
Everything was very appropriate and clean
10/10
Exceptional
01 Apr 2026
Richard James
Rey clean and tidy room. Helpful and accommodating staff.
Self
6/10
Pleasant
30 Mar 2026
Edwin
Breakfast was not included in my stay, but the food is still good in the morning, noon and evening from the restaurant.
Self
6/10
Pleasant
28 Mar 2026
Gemma
Average choice
6/10
Pleasant
26 Mar 2026
Pattie
Did not like the location and accessibility to the area
Pet
4/10
Poor
08 Mar 2026
Craig
HVAC in room was inoperative.
81 degrees all night.
Partner
8/10
Excellent
02 Mar 2026
Sally
The hotel was clean and staff excellent. I found the doors opening and closing by others very noisy.
Self
2/10
Poor
23 Feb 2026
Frances
First thing it took them about 35 minutes to find my reservation! The beds and the pillows were so soft. It was hard to sleep.! Then I paid 26 additional dollars to park. They said it was for 24 hours worth of parking. However, the parking expires once you check out of the room so that wasn’t 24 hours the lady at the front desk was extremely rude.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Tanya
Room was clean, bed was comfortable, enjoyed how quiet it was, very peaceful. Plus I enjoyed my view. Staff was friendly.
8/10
Excellent
17 Feb 2026
Christen
Beds were the most comfortable hotel bed I e ever slept on. The only problem is that there did not seem to be heat in the public areas. The restaurant was freezing. I’m
4/10
Poor
15 Feb 2026
Evan Nilsa
No water pressure and the TV was completely broken. That's okay for a Holiday Inn but I expect better from Hilton.
10/10
Exceptional
15 Feb 2026
Bilal
Yes
Partner
10/10
Exceptional
13 Feb 2026
Edwin
Staff and amenities
Business
10/10
Exceptional
05 Feb 2026
Dymond
Clean room staff was extremely friendly
8/10
Excellent
01 Feb 2026
April
Hotel was nice. I would stay here again.
Leisure Family
8/10
Excellent
01 Feb 2026
Carolyn
Staff was polite and pleasant. Room was clean.
Friends_and_family Family
6/10
Pleasant
31 Jan 2026
Amanda
My room was in excellent condition. The reception staff was very kind and it was a busy day for them. The staff at the restaurant were very friendly. The food being served at the buffet was terrible and extremely overpriced. The Breads and pastries were all stale. All of the hot plates were dry and cold and I was there first customer.
Business Partner
6/10
Pleasant
28 Jan 2026
Dolores
Front desk staff were very friendly. Very old broken coffee maker,not kcup, ice machine sometimes broken, ironing board and iron super old and both broken, handicap shower curtain did not keep water from flooding bathroom floor causing fall risks. Non responsive maintenance and housekeeping staff. Very little support once you're registered. Very cold lobby. Only few hours open at restaurant. No room service. Very limited snacks at lobby shop. Limited restaurant menu.
Leisure Family
10/10
Exceptional
20 Jan 2026
Edwin
Everything was great. There's a new staff on site and they are just as good as the previous team.
Business
10/10
Exceptional
19 Jan 2026
Jacqueline
Friendly staff and great location
Friends_and_family Family
10/10
Exceptional
15 Jan 2026
Sophia
Woman at front desk was wonderful
10/10
Exceptional
13 Jan 2026
Mandie
The staff were absolutely amazing! My favorite was Mr. O, the hotel driver. He was friendly, provided amazing food recommendations around the city, and made me feel comfortable traveling alone in a new city!
Leisure Self
8/10
Excellent
10 Jan 2026
Crystal
yes
Business Family
8/10
Excellent
06 Jan 2026
James
It was good...overall it was very comfortable and convenient.
Leisure Self
10/10
Exceptional
04 Jan 2026
Quantrell
Yes
Business_and_leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Michele
Centrally located
Leisure Partner
10/10
Exceptional
02 Jan 2026
Gabriela
Mi estancia en Hilton fue excelente. La habitación estaba muy limpia, cómoda y bien cuidada. El ambiente es tranquilo y elegante, ideal para descansar. El personal fue muy amable y atento en todo momento, siempre dispuestos a ayudar.

La ubicación es muy conveniente y las instalaciones están bien mantenidas. Sin duda volvería a hospedarme aquí y lo recomiendo al 100%.
Business Partner
8/10
Excellent
31 Dec 2025
Rakeen
Very Nice
Business_and_leisure Self
10/10
Exceptional
30 Dec 2025
marshall
Great, courteous check-in, room was clean, all as expected and appreciated!
Business_and_leisure Family
6/10
Pleasant
29 Dec 2025
Frank
Yes it was a nice room for the time I was there
Friends_and_family Friends
6/10
Pleasant
28 Dec 2025
Cari
The majority of the staff were very friendly. We were staying for 2 nights. The room we were originally assigned had a leak in the bathroom. We were moved to another room. In the morning we left for the day when we returned there was a leak in that bathroom (coming from the vent) and all of my stuff that was on the counter was soaking wet. We were offered to move into another room but as it was late and we were leaving in the morning, we declined.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Selvin
Staff and clean room
10/10
Exceptional
23 Dec 2025
Safari
Verry good
10/10
Exceptional
23 Dec 2025
Melissa
The hotel was gorgeous. The staff went above and beyond. The shuttle to and from our event was such a wonderful unexpected bonus!
Leisure
6/10
Pleasant
18 Dec 2025
William
The room was excellent...just had a problem with someone opening my door twice
10/10
Exceptional
17 Dec 2025
Tina
Very outgoing and friendly
10/10
Exceptional
15 Dec 2025
olivier
The hotel was nice and clean. It was pretty modern with nice amenities. The pool and hot tub were great for the kids. The gym was nice with plenty of water bottles to take. The restaurant was good and the staff was very friendly. I would def stay here again!
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Henry
Everything was pretty much good but you pay for every service. No complimentary breakfast and when you purchase the buffet drinks are not included. You Also pay for parking.
Business_and_leisure Family
10/10
Exceptional
11 Dec 2025
Lawton
Good location and helpful staff. Lobby area was under construction at the time, but it
8/10
Excellent
30 Nov 2025
Peg
The Reception attendant was excellent! She helped me with a problem and did so with kindness and professionalism. I wish I had her name. This was a bit after 9 PM on Thanksgiving Day.
Leisure Family
10/10
Exceptional
30 Nov 2025
NIKKI
The room was clean. Plenty of towels and toiletries. The water pressure was spot on even while parts of the hotel are under construction. Breakfast was fresh and plentiful. The staff was courteous and knowledgeable. Check out was a breeze. Will return and bring others.
10/10
Exceptional
29 Nov 2025
Molly
Good amenities
Leisure Family
4/10
Poor
29 Nov 2025
David
felt like I was closed in
Business
10/10
Exceptional
23 Nov 2025
Jeffrey
The room was beautiful and wonderful, entirely. The hotel was also very well appointed. The staff was helpful and friendly, and the restaurant served a wonderful dinner for us the night we arrived. We had a very pleasant, but unfortunately short, stay and look forward to staying with you again.
Partner
8/10
Excellent
20 Nov 2025
Lynn
Loved the convenience of the local shuttle which is available for up to 2 miles in the city. Gary and the morning gentleman drove us to a lovely restaurant for dinner and then suggested where to go for breakfast. Called for a return trip back to hotel and both times they were picking us up in minutes. Both were very personable. Thanks guys again.
Leisure Partner
2/10
Poor
18 Nov 2025
Navish
I did not appreciate the fact that this hotel treated me as \"less\" just because I booked through Expedia. The room that I originally booked was not given to me. One of the ladies at the front desk was very unpleasant. I definitely would not stay here again. This is the only hotel off of Expedia in which the hotel did not give me the room I booked (king room). I'm not sure if it was discrimination or what, but I felt very unwelcome.
10/10
Exceptional
15 Nov 2025
Gabriel
Great place to stay.
Business
10/10
Exceptional
14 Nov 2025
Gewan
Staff was extremely helpful and courteous. The room was absolutely amazing!
Partner
10/10
Exceptional
08 Nov 2025
Ehren
Friendly staff.
Leisure Friends
10/10
Exceptional
08 Nov 2025
Elizabeth
Beautiful room, very comfortable bed, nice restaurant and bar inside, very friendly staff, safe neighborhood
Business Self
2/10
Poor
08 Nov 2025
Jake
As I was checking in, the van driver for the hotel walked in and yelled that someone was sitting in my truck parked out front. There was no one in my truck..he just wanted me to move. Ridiculous. Later the driver lied to my spouse and I saying that he said “someone was looking in my truck window” not someone was sitting in it.
8/10
Excellent
07 Nov 2025
William
Staff was super friendly.
Room was spotless.
I would definitely go back.
Leisure Self
10/10
Exceptional
07 Nov 2025
Morgan
Nice staff and clean rooms.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Flora

We will be back!

Room was impeccably clean and comfortable. 16th floor member benefits was a nice touch! Perfect location.
Partner
10/10
Exceptional
26 Oct 2025
Candace
Great stay. The room was clean, check-in was quick and easy, and the bed was comfortable. Highly recommend.
Leisure Family
10/10
Exceptional
25 Oct 2025
Brenda
Everything was great and we’d stay again. Breakfast is buffet style for $20 or ala cart off menu. Parking on street is free, hotel garage is $26/nt.
Leisure Family
10/10
Exceptional
24 Oct 2025
Lauren
Restaurant was disappointing.
Leisure Family
8/10
Excellent
19 Oct 2025
Patricia
I did not eat breakfast
Business_and_leisure
6/10
Pleasant
16 Oct 2025
Javier
There were a ton of issues. The first room had no water pressure, no hot water. The second room had exposed wires coming from the AC, the TV didn’t work (they came twice but never fixed it). The hostess at breakfast was rude and condescending.
Business
10/10
Exceptional
16 Oct 2025
Jacqualine
Clean rooms and courteous staff.
Leisure Family
10/10
Exceptional
15 Oct 2025
Gilbert
Nice place no complaints. Bar is convenient. Its in a really good location down by the river and lots to walk and do compared to the other hotels
Business

Location & surroundings

Delta Hotels Richmond Downtown
555 E Canal Street, Richmond, United States

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Delta Hotels Richmond Downtown

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