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The Jefferson Hotel

Richmond - VA · United States

West Franklin Street, 101View location

9.8/10Excellent1,013 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Jefferson Hotel

With a stay at The Jefferson Hotel, you'll be centrally located in Richmond, just a 3-minute walk from Broad Street and 12 minutes by foot from Greater Richmond Convention Center. This 4.5-star hotel is 0.5 mi (0.7 km) from Altria Theater and 0.7 mi (1.1 km) from The National.

Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional amenities at this hotel include concierge services, babysitting/childcare (surcharge), and a ballroom. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has facilities measuring 26000 square feet (2415 square meters), including conference space. Self parking (subject to charges) is available onsite.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

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Make yourself at home in one of the 181 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls.

With a stay at The Jefferson Hotel, you'll be centrally located in Richmond, steps from Virginia Commonwealth University and within a 10-minute walk of Altria Theater. This luxury hotel is 0.6 mi (1 km) from Greater Richmond Convention Center and 0.8 mi (1.3 km) from Virginia State Capitol.

Make yourself at home in one of the 181 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 26000 square feet (2415 square meters) of space consisting of conference space and 19 meeting rooms.

A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
    • Uncovered self parking fee: USD 20 per night (in/out privileges)
    • Uncovered valet parking fee: USD 38 per night (in/out privileges)
    • Pet fee: USD 75 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 60.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

Virginia Commonwealth University 0.2 km / 0.1 mi
Broad Street 0.3 km / 0.2 mi
Monument Avenue 0.5 km / 0.3 mi
Cathedral of the Sacred Heart 0.7 km / 0.4 mi
VCU Institute for Contemporary Art 0.7 km / 0.5 mi
Altria Theater 0.7 km / 0.5 mi
Central Business District 0.8 km / 0.5 mi
Jackson Center 0.8 km / 0.5 mi
Richmond CenterStage 0.9 km / 0.5 mi
Hippodrome Theater 0.9 km / 0.6 mi
Black History Museum 1 km / 0.6 mi
Greater Richmond Convention Center 1 km / 0.6 mi
Capitol Square 1.1 km / 0.7 mi
The National 1.1 km / 0.7 mi
Library of Virginia 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 181
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
  • Lift access
  • Concierge
  • Newspapers
Show 14 more facilities & services
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 19
  • Business centre
  • Indoor freshwater pool: 1
  • Spa treatments
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    The Jefferson Hotel

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND AccessibleDOUBLE • GRAND AccessibleDBL.GD-H6

    Photos are not available for this room type.

    The Jefferson Hotel

    DOUBLE GRAND Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD

    Photos are not available for this room type.

    The Jefferson Hotel

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    The Jefferson Hotel

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Jefferson Hotel

9.8
Excellent
1,013 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
John
A very enjoyable experience!
10/10
Exceptional
26 Jul 2026
Gil
The Jefferson is five stars all around! Yes it’s beautiful and historic with excellent amenities in a fantastic location. But what sets it apart are the people. From valet, bellmen, front desk, concierge, cleaning staff, spa/salon, and restaurant, the service was impeccable. We’ve stayed at some fantastic properties around the world and the Jefferson’s staff are second to none…highly recommend!
8/10
Excellent
26 Jul 2026
Andy
Very comfortable room. Parking is easy. They should have a few tables dedicated for the Sunday buffet for customers who stayed the weekend. They should also have the ability for customers who might want a coke late at night to purchase from front desk or a self serve alcove. Front desk attendant acted like we were from Mars when asking where we could get a bottle of coke. Also acted a little bewildered (and snooty) when we then asked if there was a vending machine anywhere. Tired of being treated like that when we pay luxury prices to stay.
10/10
Exceptional
24 Jul 2026
GEOFFREY
We are from NYC and stop at The Jefferson every year on our annual pilgrimage to the beach in SC. How lucky we are that The Jefferson is the midway point. The expansive spaces and smiling faces are exactly what weary travelers need after a nine hour drive! The Jefferson truly is exceptional.
6/10
Pleasant
24 Jul 2026
Julia
We always enjoying staying at The Jefferson when coming to Richmond; however, this experience was not the best. We usually equate this property to the likes of The Charleston Place, The Sanctuary, or The Mandarin. Our first surprise was the lack of dining service at TJ’s- they are now only open Friday and Saturday and just for drinks. Maybe this is an off-season decision but it would be nice to have a food option besides Lemaire. We did enjoy TJ’s both nights before and after dinner, and the drinks were perfect.

Our biggest issue was the overall cleanliness of the property. Many areas are in need of dusting- we watched a guy write a “note” in the dust on a piece of furniture in the dining area.

As we were enjoying breakfast in the room, I noticed the areas behind the nightstand were filthy. Also, the bathroom chandelier was dirty. Attention to details are what we have come to except from The Jefferson.

Another example was the broken hair dryer- yes, it worked but the button on the cord was missing. Also, turn down service was lacking compared to what it used to be. Both nights were different and nothing special - I’m a sucker for good turn down service and it just didn’t seem on par with other properties.

Overall, the room is still lovely and the staff were nice, but I would question whether we should try another hotel next time. Hoping this was an off-season fluke and things get back on track soon.
10/10
Exceptional
21 Jul 2026
Lee
Wonderful facility. Awesome experience.
Partner
10/10
Exceptional
21 Jul 2026
Gerry
Just an overall great experience....from bath with shower force and towels to bedding to coffee display in lobby. History is a plus.

The food items are disappointing at bar and restaurant. Need to be more mainstream.

Have stayed multiple times and will continue to stay but will dine off property
Partner
10/10
Exceptional
20 Jul 2026
Jay
Beautiful property and great customer service
8/10
Excellent
20 Jul 2026
Terry
Ceiling air conditioner directed constant stream of cool to cold air directly onto bed making one side nearly useless. Bedding arrangement of single duvet made it impossible to balance protection against the gale from the ceiling. Front desk did discount us for the inconvenience, but the situation needs to be addressed in my opinion. Otherwise stay was great.
Partner
10/10
Exceptional
17 Jul 2026
Stacey
Amazing property and staff!
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Emily
Wonderful staff!
Self
10/10
Exceptional
16 Jul 2026
Hameed
We love staying at the Jefferson. Above and beyond helpful staff!
Family_with_children
10/10
Exceptional
15 Jul 2026
Lori
Excellent place to stay. My go to when in town.
10/10
Exceptional
14 Jul 2026
Kristel
I love this hotel!
Family
10/10
Exceptional
11 Jul 2026
Lisa
Beautiful hotel , lovely large rooms & the most comfortable bed!
Actually looked up the pillow brand, because they were the most comfortable pillows I’ve slept on .
10/10
Exceptional
10 Jul 2026
Erik
Service and cleanliness were impeccable
Self
10/10
Exceptional
10 Jul 2026
Tamara
Excellent hotel! Amenities were fantastic, high end products available.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
David
Wonderful place too stay and the staff and restaurant are top notch.A must see property
Partner
10/10
Exceptional
06 Jul 2026
Lori
Everything was excellent from check in to check out. The hotel is beautiful and luxurious. If we return to Richmond, the Jefferson Hotel is our choice for our stay.
Family
10/10
Exceptional
01 Jul 2026
Anastasiia
This hotel is absolutely beautiful. Staying here was a real pleasure. Everything was clean, well-maintained, and very comfortable. The staff was incredibly friendly, welcoming, and helpful throughout our stay.

We enjoyed every moment and would 100% come back again. We look forward to staying here in the future and enjoying this wonderful hotel once more.
Family_with_children
10/10
Exceptional
30 Jun 2026
Diana
The best hotel in Richmond, by far.
Self
10/10
Exceptional
29 Jun 2026
Edward
Amzing place!
Partner
10/10
Exceptional
28 Jun 2026
Cheryl
Everything about this hotel is absolutely perfect, including the room, the staff, the food the parking. Everything is always five star.
Friends
10/10
Exceptional
28 Jun 2026
Milla
Everything was perfect
Family_with_children
10/10
Exceptional
26 Jun 2026
John
Outstanding classic hotel. Impeccable service. Gracious hospitality.
10/10
Exceptional
23 Jun 2026
Andrea
Fantastic stay, already booked again for next month!
10/10
Exceptional
23 Jun 2026
Anthony
This is a beautiful historical hotel centrally located in Richmond. We really enjoyed our time here plus the restaurant on property was great too. This hotel offers up a true 5 star experience!
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Joshua
The hotel was precisely as described
10/10
Exceptional
17 Jun 2026
Mackenzie
It’s just very unusual hotel because of its original build in the 1800s which I went to a college in Bristol Virginia that was built 11 years before this hotel and I actually met a person there staying there that was from BRISTOLL Virginia. Also in their family reunion, someone was from Hawaii and surprise surprise. My college friend from Hawaii had been traveling in Europe, but
Our friend in Richmond informed her about the wedding and so low and behold, she steps out of the van when they come to pick me up to go to the wedding. The staff is exceptional. They go out of their way to make sure everybody is having a good time. Do they need anything just to stand around and have a conversation while they are waiting to help somebody that comes to their area. It’s definitely a place I will be going back to.
Friends_and_family Friends
10/10
Exceptional
17 Jun 2026
Clare
I went to Richmond to a wedding, and my girlfriend told me that the Jefferson was the hotel to stay in so I did and I also booked a room for the bride and groom. The food was fantastic. The people there staying were kind hearted and I met and talked to a lot of them found out weird things in common. The staff is exceptional. We had a group after the wedding the following day and the food for breakfast was wonderful.
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Courtney
The Jefferson is a must-stay for those who appreciate a blend of luxury and history. The staff is kind, the views are plentiful, and the food is absolutely fantastic.
Self
10/10
Exceptional
16 Jun 2026
Stratton
Overall excellent hotel stay with very helpful and friendly staff. Restaurant food quality and prep were excellent with well trained staff and prompt service. Valet, front desk and room service staff shined!
Family
10/10
Exceptional
15 Jun 2026
Peter
Beautiful hotel! Friendly, helpful staff!
Had a great visit! We will be back!!
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Tanasha
Great visit. Dog friendly. World class service
10/10
Exceptional
10 Jun 2026
Daniel
One of the best hotels I have every stayed in!
Partner
10/10
Exceptional
07 Jun 2026
Kip
It was a very nice hotel definitely a 5-star hotel.
Partner
10/10
Exceptional
05 Jun 2026
Leah
Lovely place for a memorable staycation. We celebrated an anniversary and ate at Lemaire.
Partner
10/10
Exceptional
01 Jun 2026
william
Great room
Outstanding food options
Awesome check in and out
Great local transportation
Partner
10/10
Exceptional
28 May 2026
Donna
The staff were all friendly and helpful. The hotel is gorgeous. The food is excellent and the fact they give free rides to local restaurants and sites was an added treat.
Friends_and_family Friends
10/10
Exceptional
28 May 2026
John
This an absolutely stunning historic hotel. Felt like I was on a movie set! Will definitely be back!
Friends_and_family Family
10/10
Exceptional
28 May 2026
Richard
Perfect RVA location. Amazing food.
10/10
Exceptional
26 May 2026
Giovanna
From the front desk staff to the room, unmatched service and a truly luxury experience. The staff in the hallway (room staff) were extremely friendly, knowledgeable and kind. Valet attendants were quick and professional. Overall, superior! Not to mention the most beautiful historical places we have ever stayed!
Friends_and_family Family
10/10
Exceptional
26 May 2026
Dyanne
Love this property and stay every time we are in Richmond. Everyone is super friendly and helpful. The property is on a great location and it’s beautiful. The bar and restaurant and room service are all great too!
Partner
10/10
Exceptional
26 May 2026
James
Staff was excellent
Beautiful hotel
Historic
Fabulous room
Parking and bell service outstanding
Family
10/10
Exceptional
23 May 2026
Erin
Property was gorgeous and the staff were all very friendly. Bathroom was very luxurious and well room well appointed. Overall great stay, with one hiccup. Apparently when we checked in someone was supposed to ask if we wanted a down or down-free room. Unfortunately, they dis not. When we finally were exhausted, in our PJs and ready for sleep, I layed down to an extremely comfortable bed. It was fantastic, until my allergies kicked in soon after. I asked if the pillows were feather and they said yes and would send someone up with the down alternative pillows. Great! A very nice gentleman brought the pillows up, but then asked if anyone asked if I needed the down free room. I said down free ROOM? He said yes, they should ask because the entire bed is down, not just the pillows. So, he had to strip the bed totally down after 11pm at night, remove the mattress topper and the entire duvet and bring up new non-down alternatives. He was wonderful, but I wish they had asked at checkin to prevent this (and my allergies) and also wonder why when I called for non-down pillows because I was allergic, that person didn't tell me about the down duvet and mattress topper.
My recommendation would be if you have frather/down allergies, request the down free room. I wish I had know to do that.
Other than that, great stay. The shuttle was fantastic to Careytown abd we enjoyed the little \"museum\" on site and the gift shop.(bought the bath sheets, which I recommended!
Friends
10/10
Exceptional
21 May 2026
Jean
We loved everything about the Jefferson except for one thing. We would have liked a mat in the shower to keep it from being so slippery. But we were very happy to have a walk in shower. The room and bed were very comfortable. The place is really beautiful and the service and food in the restaurant were wonderful. We would definitely return.
Partner
10/10
Exceptional
15 May 2026
Jason
Everything was perfect
Partner
10/10
Exceptional
13 May 2026
Stephen
Great hotel and great staff.. our only real negative feedback is that the gym is middling at best if we are being charitable… and realistically disappointing relative to the hotel’s overall high price/high value positioning in the market. you all can do better!! equipment, lay-out etc etc sub-par.
Family
10/10
Exceptional
11 May 2026
Cheryl
Everything is exceptional.
10/10
Exceptional
07 May 2026
Gregory
Review for The Jefferson Hotel, Richmond

Richmond has always held a special place in my heart as the city I grew up in, and coming back for a visit was a true pleasure. I never had the opportunity to stay at The Jefferson Hotel before, and I’m so glad I finally did.

From the moment I arrived, it felt like stepping back into historic Southern history—elegant, timeless, and warm in a way that only Richmond can offer. The ambiance is a perfect blend of classic luxury and genuine hospitality, a living postcard of the South.

Overall Experience:** Perfection from start to finish. The hotel exudes refinement without feeling stuffy, and it’s easy to see why The Jefferson is a beloved institution in the city.
Food and Breakfast:** The breakfast was superb, with a distinct Southern Virginia touch that felt comforting and refined at the same time. I enjoyed Virginia ham for breakfast, and it truly took me to heaven—rich, savory, and perfectly prepared. The menu felt both fresh and thoughtfully curated.
Staff and Service:** The staff were outstanding, delivering Southern charm with professionalism and warmth. Each interaction felt personalized, attentive, and genuinely friendly.
Rooms and Cleanliness:** The room was immaculate, with classic decor that maintained the hotel’s historic charm while offering modern comforts.
Parking and Accessibility:** Parking was easy and felt secure, which made the entire stay stress-free. The hotel’s central location also made it easy to explore nearby
Partner
10/10
Exceptional
05 May 2026
Bryan
Exceptional service. The hotel was beautiful and located centrally.
Partner
10/10
Exceptional
01 May 2026
Phil
Probably the nicest hotel I’ve ever stayed in. We were in Richmond for a meetup with a bunch of college buddies and spouses. Totally blown away as soon as we drove up to hotel. And even more impressed after we entered. Staff was wonderful and attentive. Fabulous shower. Highly recommended.
Friends_and_family Friends
10/10
Exceptional
29 Apr 2026
Bradley
A wonderful stay at the Jefferson. In a great location, spacious rooms, clean bathrooms.
Family
10/10
Exceptional
26 Apr 2026
Clinton
This is one of the most impressive historical hotels we have experienced and this includes the Mayflower Hotel in Washington DC. The history and architecture is unbelievable. The staff, exceptional, along with the services provided during our time at the hotel. The brunch, delectable.
Family
10/10
Exceptional
24 Apr 2026
Terry
Excellent hotel
10/10
Exceptional
21 Apr 2026
Susan
Staff from front desk to concierge, bellmen, TJs bartenders and housekeeping were all wonderful. Property was impressive and meals at Lemaire were excellent. We felt pampered. Love the hotel and staff.
10/10
Exceptional
20 Apr 2026
Robert
The Jefferson Hotel is hands down our favorite. We drove 3-1/2 hours each way to celebrate our anniversary there. Of course the two shows we took in and the excellent restaurants in town as well as museums make it worth the trip. But the on-site parking and complementary shuttle service to theaters are a nice touch.

The staff is consistently friendly and helpful. We stay at the Jefferson a couple of times a year. This morning as we were departing the concierge came out from behind her desk to give my wife a big hug. She asked how our grands are doing and gave us a couple of waters for the road.
Partner
10/10
Exceptional
20 Apr 2026
Morgen
Thanks for setting the room up for the night!
Partner
10/10
Exceptional
19 Apr 2026
Verified traveler
The rooms were immaculate everything you needed except a microwave. Restaurant in the hotel which is convenient. Parking valet or park yourself. Loved the the experience. The staff were super helpful. Kudos!!!
Self
10/10
Exceptional
19 Apr 2026
Patricia
This was a luxury experience! Staff properly attentive, food delicious and atmosphere relaxing! 10/10!
10/10
Exceptional
18 Apr 2026
Anthony
Wonderful experience.
Partner
10/10
Exceptional
18 Apr 2026
Rashmi
Beautiful all around!
Family_with_children
10/10
Exceptional
16 Apr 2026
Mary
Elegant and full of charm
Partner
10/10
Exceptional
12 Apr 2026
James
Please - you should stay at The Jefferson Hotel. You really should. It was a great experience - and I say that as an experienced traveler ( IBM, Equifax, and other Road-Warrior ).
The King room was massive and well-appointed.
The staff - whenever we passed them were attentive and welcoming.
Please - treat yourself - stay at Richmond's - The Jefferson Hotel.
Partner
10/10
Exceptional
11 Apr 2026
david
Place is great nicely done, staff is great, good restaurants.
Partner
6/10
Pleasant
08 Apr 2026
Demetrios
We have to push to get room cleaned

I am a Platinum member yet I had to request benefits that in the past were readily provided
10/10
Exceptional
08 Apr 2026
Nha
Wow! Great attention was given to all the details! We were greeted with complimentary notecards with architectural artwork and custom bottled water when entering our room. Our little one loved being able to view cartoons on the bathroom mirror from the bathtub. The mini history museum, gift shop, and dining options were also delightfully convenient amenities without having to leave the property. Can’t wait to return in the future!
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Carina
Clean room, great bathroom, nice sheets. We loved the free shuttle that dropped us off for dinner!
Partner
10/10
Exceptional
03 Apr 2026
Bradley
N/A
Partner
10/10
Exceptional
03 Apr 2026
Michael
Clean large room…top quality towels and linens…great restaurant…outstanding all around
10/10
Exceptional
31 Mar 2026
Bridget
Fantastic room!
Partner
10/10
Exceptional
30 Mar 2026
Peter
Top notch all the way! This is not just a nice hotel. It's an experience.
Partner
10/10
Exceptional
29 Mar 2026
Diana
Beautiful location. Great staff. Wonderful food. Best coffee I have ever had.
Self
10/10
Exceptional
28 Mar 2026
Manuel
Not impressed with the appetizers at the bar. Overall experience was great though.
8/10
Excellent
28 Mar 2026
Jeff
Everything about the hotel was great except for a rattle in the room from the AC throughout the night.
10/10
Exceptional
28 Mar 2026
Karol Dent
Wonderful as always!
Family
10/10
Exceptional
23 Mar 2026
Chris
**The Jefferson Hotel, Richmond, VA**

Opened in 1895, The Jefferson is one of those rare hotels that earns its reputation without breaking a sweat — the soaring rotunda, stained glass skylights, and marble columns make an immediate impression, and the warm, unhurried service keeps it from feeling like a museum piece. Rooms are elegant and genuinely comfortable, Lemaire is one of the better restaurants in the city, and the Rotunda Bar is a perfect excuse to linger. It's not a budget stay, but for a special occasion or simply a night of doing Richmond right, there's nothing else quite like it.
Partner
10/10
Exceptional
21 Mar 2026
MICHELLE
This property was just breathtaking.
8/10
Excellent
18 Mar 2026
Jonathan
Room was clean.
Business
10/10
Exceptional
15 Mar 2026
Kovalam
Excellent!
Family
10/10
Exceptional
12 Mar 2026
Heather
Did not know they had an airport shuttle
4/10
Poor
09 Mar 2026
Terry
1) Dodgy area. not sure I would walk the area at night. View from my room looked out on a graffiti covered building across a parking lot. Be prepared for ambulances and sirens blasting at least 2 or 3 times during the night.

2) rooms are all different, but my room was...less than optimal. The bed was was 9 feet from the door which opened directly into the main part of the room When I lay on my side, bright lights from the hallway shone through the cracks between the door and the frame. It was like staring at bright night light. It's always better when the door does not open directly into the main room, which shields the occupant from light and noise.

3) I did not care for the mattress. I am not a fan of memory foam, even it is only a topper. It's very hot to sleep on. Between the light from the door and the uncomfortable mattress, I did not have a good night's rest.

4) The hotel shuttle does not run often enough. We attended an event at the train station, and when we called the hotel for a pickup, they said they could not be there for an hour. We called an uber instead;

I think the room was over-priced. I've stayed in nicer hotels for less. The lobby is impressive, but one doesn't sleep in the lobby. I probably would have given the experience 3 stars instead of 2 if the price were more reasonable.
Partner
10/10
Exceptional
09 Mar 2026
Sarah
Blissfully elegant room with a wonderful marble bathroom with double basin , shower and freestanding bath.
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Jeffery
I drove there
Family
10/10
Exceptional
04 Mar 2026
Marcie
Great experience during Christmas time. The hotel was decorated beautifully. Highly suggest making reservations in advance. The room was amazing, loved the tv in the bathroom. The mattress was not comfortable at all, my husband almost resorted to the floor but ended up turning horizontal across the bottom of the bed and it was slightly better. We will definitely return but maybe with a mattress topper!
10/10
Exceptional
01 Mar 2026
Lia
Amazing. As always.
Partner
10/10
Exceptional
20 Feb 2026
Edward
Perfect room and great friendly staff.
Self
10/10
Exceptional
17 Feb 2026
Peter
We love the Jefferson Hotel. The staff there is amazing and the room was everything we could want in a hotel room.
Family
10/10
Exceptional
16 Feb 2026
Austin
As an historic five star property, it lived up to it’s reputation.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Maria Soledad
You can’t go wrong with The Jefferson Hotel. Everything is perfect. Classic, elegant and outstanding service.
Leisure Partner
10/10
Exceptional
07 Feb 2026
Joseph
Beautiful property we visit often.
Partner
10/10
Exceptional
04 Feb 2026
Leta
Standouts were the staff, Chas my concierge greeted us at the door, handled our bags, placed them in the room, got us ice, and made sure our needs were met, Ketunde the receptionist was in training, yet she was exceptionally professional and welcoming, easy conversation making us feel at home, the host, and our waiters at the lounge were also very welcoming, and friendly with excellent service and attentiveness, the valets were really sweet, opened doors, made sure the car was nice and toasty when we got inside. Our Queen suite with two Queen beds, a huge bathrooom complete with a luxurious tub, separate huge closet and working area with desk and chair was beyond our expectations. Historic elegance meets modern comforts. You can’t go wrong staying at the Jefferson if you would like to be spoiled and pampered.
Business_and_leisure Family
10/10
Exceptional
03 Feb 2026
Emily
The room was beautiful and staff wonderful!
Leisure Family
10/10
Exceptional
03 Feb 2026
carmine
Beautifull hotel, clean and great service.
A.little.off from the main downtown area, its a 5min uber.
Leisure Family
10/10
Exceptional
01 Feb 2026
jeffrey
They pay attention to every detail. Everything about my stay was five out of five stars. It is a beautiful hotel with great service.
10/10
Exceptional
30 Jan 2026
Ann
Courteous and helpful staff. Lovely room. Wonderful restaurant
Business Self
10/10
Exceptional
29 Jan 2026
Patricia
Our stay at The Jefferson in Richmond was simply wonderful. From the moment we arrived, everything exceeded our expectations. The hotel amenities are exceptional, the atmosphere is elegant and welcoming, and the attention to detail truly stands out.
The restaurant was outstanding, and breakfast was absolutely delicious — one of the highlights of our stay. Every detail contributed to an unforgettable experience. We couldn’t have asked for a better place to stay and would absolutely return.
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Lee
All of the above
Leisure Partner
10/10
Exceptional
25 Jan 2026
Candice
Wonderful property and staff was great! I didn’t care for my food at the onsite restaurant, but the staff was very accommodating and apologetic. Definitely look forward to returning.
10/10
Exceptional
24 Jan 2026
Kathleen
Our stay at the Jefferson was luxurious. The staff was friendly and helpful. The room was large and spacious, with comfortable beds.
Leisure Family

Location & surroundings

The Jefferson Hotel
West Franklin Street, 101, Richmond, United States

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The Jefferson Hotel

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