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Extended Stay America - Richmond - W. Broad Street
Richmond - VA · United States
6811 Paragon PlView location
7.2/10Very good508 Reviews
Cleanliness7.4/10 7.4
Service7.6/10 7.6
Comfort7.0/10 7.0
Condition7.0/10 7.0
Location8.6/10 8.6
Neighborhood8.0/10 8.0
Quality9.0/10 9.0
Value8.0/10 8.0
Amenities7.0/10 7.0
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Extended Stay America - Richmond - W. Broad Street
This Extended Stay America - Richmond - W. Broad Street - Glenside - South is located in Richmond and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Every kitchen at Extended Stay America - Richmond is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning.
Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking.
Attractions within close proximity to the hotel include the Lewis Ginter Botanical Gardens, the Virginia Museum of Fine arts and the Science Museum of Virginia.
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With a stay at Extended Stay America Suites Richmond W Broad St Glenside N in Richmond (Dumbarton), you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center.
This hotel is 5.5 mi (8.9 km) from Virginia Commonwealth University and 6.4 mi (10.3 km) from Richmond Raceway. Make yourself at home in one of the 82 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.
Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Bon Secours Heart Institute at Reynolds Crossing
1.5 km / 0.9 mi
Colonial Shooting Academy
2.3 km / 1.5 mi
Henrico Doctors' Hospital
2.9 km / 1.8 mi
Bowlero West End
3.3 km / 2 mi
Shops at Willow Lawn
4.2 km / 2.6 mi
Virginia Hospital & Health
4.3 km / 2.7 mi
Robins Center
4.4 km / 2.8 mi
University of Richmond
4.5 km / 2.8 mi
Regal Short Pump
5 km / 3.1 mi
Lewis Ginter Botanical Garden
4.6 km / 2.8 mi
Belmont Golf Course
4.9 km / 3.1 mi
Regency Square Mall
5.7 km / 3.5 mi
Topgolf
6.2 km / 3.9 mi
Joseph Bryan Park Azalea Garden
6.5 km / 4 mi
Country Club of Virginia
6.5 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 108
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Smoke detector
- Hotel safe
Show 14 more facilities & services
- Lift access
- BBQ facilities
- Grill/BBQ
- Restaurant
- Indoor freshwater pool
- Outdoor freshwater pool
- Game roomExtra charge
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: STU.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Richmond - W. Broad Street
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Extended Stay America - Richmond - W. Broad Street
100
reviews shown
Sherry
People are nice here very clean n friendly area nice place to be
Randy
My door had to be slammed because it would not shut properly. I mean SLAM it too.
Bendora
The checking in looked a bit run down. But when we got to the rooms it was very clean. Water pressure was great!
Angel
Clean, no bugs , stove only had two working burners but that was not a big deal. No remote for tv took a full day to get one . They seem short staffed but all staff was kind . Really no major issues . Would stay here again.
Dazamarie
Went to check in and waited 30 mins in a hot lobby to do so and then was told that they had no rooms available. I booked this room well in advance so there is no reason why I shouldn’t have a room but a walk in does. Highly disappointed.
Cori
So we paid for wifi that never worked. When we called the front desk, they told us to call a separate number that never actually answered. At least one of us got sick from the air conditioning in the rooms that seem like they have never been cleaned. Actually my worst experience ever at a hotel booked through expedia.
Martel
Upon arrival, the upkeep in of the external, the properties is questionable.
Desmierida
It was ok, I had issues with the toilet and a sink there were clogged ,two lamps weren't working & there was a big water bug I had to ask staff to remove. 😳
Herbert
We were very disappointed with our stay. The Emergency side door was propped open with a rock at night. When we checked in they gave us a room key to an occupied room and fortunately we only saw an open suitcase and not walk in and disturb someone. These 2 situations made us feel unsafe. The desk clerk gave us a new room and in the middle of the night, at 3 am, the smoke detector battery alarm started going off. Needless to say we didn't get a good nights sleep or enjoy our stay.
Stuart
Excellent all around
Eliza
I had a good stay.
Shanita
Clean and friendly staff
Michael
No breakfast. No real amenities at all. Clean room. Comfortable bed.
Glenn
.
JOHN
Door handle broken, weird room layout, free breakfast was instant oatmeal only!
Wendell
Kitchen had nothing in it to cook with. Website described it had utensils in room. Under bed was disgusting. Lint and hair under bed. On top of fridge were old room keys from previous guest and dust. Oven top didn't work. Knobs on stove were backwards. Room really needs to be updated for that price I paid. Will never stay there again. Waste of money
Maria
Clean room. Great staff.
Katherine
Nice room but older appliances and stove oven was questionable… clean room and lots of space
Katherine
Nice room, clean and spacious.
Elizabeth
The staff was great which is the only reason I’m giving this hotel 3 stars. I switched rooms multiple times due to various reasons that were out of anyone’s control. Thankfully, none of my possessions were damaged along the way. There’s a weird smell in all the rooms which I’m sensitive to, so I wouldn’t stay here again.
Hasana
Stains 😯 on all carpets, garbage smells, unclean touch screens, unclean sofas, mattresses, unclean bathtub, was unable to bathe properly while on menstrual cycle and do womanly hygiene care
Amanda
Room was clean and safe
Khrystalee
Full kitchen
Maysha
The full kitchen
Tonica
Provided a sense of home. Very much accommodating. Thank you all so much.
Sierra
My service baby/dog was accommodated without hesitation.
Bridget
Comfortable room with ample space
Hai
Compared to many other extended stay hotels, there is no comparison!! The Extended Stay America at 6807 Paragon Place is exceptional. Not only does the entire staff make us feel like we are at home, but the attention to details are impressive. The kitchen supplies are offered without charging extra fees, from can liners to tissues, to pots & pans, dishes, flatware, which other hotels in the same category nickel and dime their customers. Any time If we were not satisfied, they would be graciously be attentive to resolving any issues. Not that we had any issues warranted, I personally had a small preference that was accommodated professionally, warmly, respectfully as well as followed up on to ensure I received what I wanted. Other hotels didn't show empathy or any compassion comparable to the service oriented staff at The Extended Stay. Not only is the price well worth it, the staff is top notch and can rival the service of any hotel. I personally have traveled to many countries, stayed at many hotels from 5 stars to 2 stars, with my experience traveling, I feel I can honestly access what this hotel offers. Without any ulterior motives for me to write this review. I know people may write reviews attempting to receive a discount or something free, I have already checked out and have my honest opinion from my experience staying. With this review I do hope others can experience the wonderful amenities and gracious staff lead by GM Mary-Ann Evans offers
Jesse
Rude ppl in front desk and they act like they don’t want to help you & all the times we’re there there’s NO water running HOT AND the AC doesn’t work & they don’t want to fix it or accommodate you for their mistakes
Jessica
It was an easily accessible property. It was clean. Walls are thinner so you can unfortunately hear louder guests at times. Staff was nice.
HORTENCIA
Very dirty and noisy
Jane
We booked a queen suite with a kitchenette and a pull out couch. The room had a weird odor. The size of the room was nice. The pull out couch mattress was in terrible condition and I had to go back to the front desk to ask for sheets and pillows. When using the shower, it sounded like you were about to fall through the floor. It made all kinds of creaky noises. The hotel was in a nice location and decent for the price.
BAXHUL
It was a big surprise the utensils and cooling system functioned fine 24/7.The lovely behavior and readiness of staff made us to have a pleasure stay for two weeks. We will recommend this hotel for long time stay.
nicacio
Cockroaches
Dymind
Great amount of space.
Kathryn
It looks to be in an office building area, but there’s privacy and trees all around. Much more calm and clean than I would have expected based on the location. I would DEFINITELY stay here again.
trino
Friendly staff
Leslie
I would have expected that the odd requirements of staying at this property would have been strongly noted up front. First time we have stayed at a place that “had a contract” with the local government and had to scan the drivers license of every adult staying. We also had to agree to: “… I (we) consent to the release of information regarding my (our) stay at the Hotel to the County of…”. There were two other stipulations that we had to acknowledge, but the one that involved scanning our licenses and approving sharing our stay information (it was only for one night), the latter which if we didn’t approve, we wouldn’t be spending the night. This felt a bit like a police state rule and was very troubling.
The hotel was very clean. The staff were very friendly. Some furniture in the room was showing some fairly advanced wear and tear. Refrigerator/freezer was knocking all night. Overall, for convenience to where we needed to go to in the morning and the economical price for one night, we would probably stay again. But we would feel much better if it didn’t feel like we were staying at a hotel in a police state.
The hotel was very clean. The staff were very friendly. Some furniture in the room was showing some fairly advanced wear and tear. Refrigerator/freezer was knocking all night. Overall, for convenience to where we needed to go to in the morning and the economical price for one night, we would probably stay again. But we would feel much better if it didn’t feel like we were staying at a hotel in a police state.
Daniel
Good
Kevin
I was why I didn’t have room service
Verified traveler
Mediocre Stay
The kitchen area could have been cleaner. The appliances were out of date looking as well.
Shannon
I enjoyed staying here for 7 days before my next destination. It was very quiet and relaxing and I felt like it was home. The front desk staff was very welcoming and kind. I highly recommend this property. Thank you!
Christopher
Y
Jose
This place felt like home thanks to all of u
Carl
Good
Frankie
Not a lot of hot food for breakfast very limited
richard
The bed was extremely uncomfortable, and the shower did not have any safety bars to prevent falling!
Malachi
Awful front desk employee
Front desk was extremely rude and unprofessional
Verified traveler
This hotel was filthy, had to keep socks on during stay and throw them away when leaving. Will not stay here again
James
Enjoyable stay
Tamikia
Poor quality
This hotel is very poor quality. It smells bad and the service is poor.
john
I was extremely disappointed with what they call a breakfast. Coffee tastes like hot brown water.
Darrell
It was clean
steve
People above heavy footed .Stopming around all night.Also daylight savings time change only given 23 hours second day ,should be 1/24 hour price adjustment.
Wayne
Terrible experience.
I came into town and stayed at the hotel with my son who goes to school at University of Richmond. The hotel room had a terrible odour, it was very noisy (people yelling at all hours of the day) and on Saturday there were 4 police cars covering the front entrance. When I asked the front desk about what was going on they could not and would not disclose what was going on. I feared for our safety and pushed items in front of the door when we were asleep. I complained numerous times to the front desk and they said they couldn’t do anything about my concerns. I had already prepaid for 3 nights for the hotel
Room which was non refundable
Otherwise I would have left. I do not recommend this hotel and would
Never stay here again.
Room which was non refundable
Otherwise I would have left. I do not recommend this hotel and would
Never stay here again.
Dominique
Average
Yan
Excellent
Extremely comfortable place. Hosting services are perfectly cordial and caregiving. Great quality and site conditions, it offers the chance to have a temporary home on the road when it's needed.
Tonya
No one was at the front desk. Waited for someone to come for over 30 minutes
Veronica
The staff is always nice, polite.
Veronica
The staff are very nice and helpful.... It's always clean....
Victor
Excelent
Victor
Excelente
Antonio
The front desk is not always staffed thus anyone could walk inside.
Elias
for the money, it's good, people nice, silent,
I just recommend improviment the mattresses.
I just recommend improviment the mattresses.
Somia
It was a smooth process with friendly staffs.
Eli
Staffs are very helpful. The area felt safer
Steve
OK, but breakfast was sub-par.
The room was OK. The door was really hard to close. Breakfast amounted to pre-packaged muffins and Nutri-grain bars, and instant oatmeal. Nothing was fresh but the coffee. I wouldn't call that a real breakfast.
Leslie
Have us wrong room. We booked a month ago two beds. The overbooked and only had a room with one bed and a sofà. We found some cockroaches in room. Microwave was dirty and refrige was dirty. First staff member was not help ful. The other staff member was wonderful and we told her the next day we would be checking out and stating somewhere else. She refunded our money and was sorry we were not happy.
Pamela
Front desk clerk said I had no reservation.. made reservation by 12 but didn’t arrive until about 6 so reservation should have been showing. I had to pay extra unexpected money which took away from my budget for something else. The property was ok but the clerk after being shown by my email and Expedia that the reservation was confirmed was not helpful and unapologetic. I deserve a free nights stay for the disturbing and upsetting and unexpected inconvenience!!!!
Daveda
The property is okay but the room and microwave smelled like burnt food and there were droplets of blood on the bathroom floor.
Daveda
No resolution to noise level on top floor. Microwave and room smell like burnt food. Appears to be blood droplet on bathroom floor
Fatima
I know there is a lot of pressure on housekeeping these days, but the room was gross. There was trash on the floor and it smelled like smoke. Front desk usually doesn't even look up when folks walk in. Wouldn't recommend unless you have an emergency.
lek
Clean large room, renovated BR,
Ebony
I loved the fact that I was able to check-in early, The two guys at the front desk were very helpful and quick with checking in and out. The room was very clean and smelled amazing, as well as the rest of the premises. I do look forward to staying again when I am in town.
Jessie
Smelled like smoke in hallways and the front doors were filthy.
Adrian
Not bad
Apartment was ok, the cooker was port quality with the knobs not working well, equipment supplied was sparse, no drainer not pots just frying pan, the air con was excellent, to channels sparse and not a smart tv, internet ok bathroom ok but shower pressure poor, the bed… one of the comfiest I have had in a hotel.
Jesse
Old inside not much or no continental breakfast just cofffee a few muffins but it was okey
josh
Satisfied
Best stay /value I've had
Stacey
Not accommodating with regards to my discomfort with the noisy refrigerator. The only reason I chose this property was so I could use the kitchen particularly the refrigerator but I had to unplug it so I could get some sleep. Thus, I had to make other less accommodating arrangements to do what I needed to do.
Talesha
Spacious and clean room
Edward
Desk lamp was broken with light bulb just resting on socket and lamp didn’t work
Michael
Nice stay
monique
Great space
Karen
Needed to arrive late & staff was great. Secure place with locked front door that was monitored.
Renee
I do not drive anymore so I had a hard time walking to restaurants or paying Uber too much money to go to a restaurant. I rarely saw the staff after checking in. The vending machine with drinks did not work. It was a nice room but difficult staying there.
Lakeisha
Horrible
Horrible person at front desk went missing at 11 and we couldn’t get sheets and blankets for the sofa bed and my kids were not comfortable the couch was not cleaned and crumbs was in the bed when we pulled it out
David
good
Dedevi
Overall it was ok. The only thing I did not like is that Non cigarette room smelled cigarette throughout.
Cornelius
Could have been more options with the breakfast
Robert
Clean rooms, good location and lovely staff
Ariana
We enjoyed our stay here!
James
quiet clean room
Christopher
Shouldn’t say free breakfast included as granola bars are not breakfast.
Can’t imagine the room had been cleaned this year. Maybe I’m the problem, but I won’t be staying at another extended stay again
Can’t imagine the room had been cleaned this year. Maybe I’m the problem, but I won’t be staying at another extended stay again
Aly
After driving for 2h30 with my wife and 6 months daughter , reached the property by 2 am my reservation for 2 nights has been cancelled for no reasons while I have contacted the property regarding my late arrival. I had to find a new place a 3am in Richmond
I will never used this place again as well as expedia
I will never used this place again as well as expedia
Thomas
The value vs price is not good. The rooms are larger than an avg hotel room but the bathroom facilities were not good. The water came out of the sink like a drip. Tough to wash hands. Shower was just ok. All is all the hotel was ok but the price should have been lower.
Jeffrey
It was fine for the night. Dont say you have a breakfast included when you dont have much on the menu. You cany keep blaming this on covid.
Gerry
comfy and great stay
Michael
Not a first choice due to cleanliness.
The bath faucet had the chrome rubbed off so the plastic base shows. Shows the care and upkeep.
My wife said the floor was sticky on her side of the bed. The breakfast was what they called grab and go. Small convenience stop muffin and coffee. The hot water for tea was not hot and it tasted like coffee.
The room is badly lit. Stains on the ceiling could have been from previous leak orvthe beginning of mold. Received a room with kitchen which was not what I selected.
Staff was nice. I only needed a room for one night and arrived about 9pm. Woke up with a back ache. Dust behind the night stand I saw when I made a fast movement it was stirred up.
Will not select it again based on cleanliness.
My wife said the floor was sticky on her side of the bed. The breakfast was what they called grab and go. Small convenience stop muffin and coffee. The hot water for tea was not hot and it tasted like coffee.
The room is badly lit. Stains on the ceiling could have been from previous leak orvthe beginning of mold. Received a room with kitchen which was not what I selected.
Staff was nice. I only needed a room for one night and arrived about 9pm. Woke up with a back ache. Dust behind the night stand I saw when I made a fast movement it was stirred up.
Will not select it again based on cleanliness.
Verified traveler
Great service
Mamoon at the front desk was very helpful and kind!
Charalambia
It was a one night stay. Needed a place to sleep after seeing a concert
Location & surroundings
Extended Stay America - Richmond - W. Broad Street
6811 Paragon Pl, Richmond, United States
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Extended Stay America - Richmond - W. Broad Street
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