Name: Studio 6 Richmond, Va - I-64 West
Address: 7831 Shrader Road, Richmond Va, 23294, US

2/10

Poor

06 Aug 2026

Mary

Our first room had a broken ac and one pillow, after being moved to another room, there were bugs in the bed, roaches in the living area. Everything was dirty. Never again.

2/10

Poor

03 Aug 2026

Emiliano

El servicio es pésimo, el ambiente nada familiar, no se lo recomiendo. Nunca tienen cash para devuelta, no tienen servicio para pagar con tarjetas.

Nos hicieron reservar a través Expedia, a la que procedimos a reservar dos habitaciones y después que pagamos nos dijeron que sólo una se las dos y después de dos largas horas de espera nos dicen que no habían habitaciones disponibles. nos hicieron perder dos horas con dos menores de edad,
Pero tampoco reembolsaron el dinero a la tarjeta.

2/10

Poor

28 Jul 2026

Paula

Did not have a room available when I arrived.

10/10

Exceptional

22 Jun 2026

Brittany

Nice clean space !

Family_with_children

2/10

Poor

21 Jun 2026

Tiffany

Called prior to check in - to make sure we were all set for our arrival- that’s when they told us that they no longer had any double beds . So I guess they assumed 2 of us should sleep on the floor?? This place sucks . And completely unprofessional.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Anastazia

It was not clean the rooms need attention the hallways have a bad smell I was happy about my stay but I had already paid my money

4/10

Poor

16 Jun 2026

Bridget

I was supposedly in a nonsmoking room in a nonsmoking wing. The room REEKED of stale cigarette smoke everywhere. It was disgusting. And the TV wouldn't turn on. Terrible experience.

Self

6/10

Pleasant

02 Jun 2026

Sean

Use to be cool

2/10

Poor

27 May 2026

Peter

I would not stay here again

2/10

Poor

21 May 2026

Melody M.

The room was not clean. There were still fingerprints and food on the microwave. The stove top did not work, and I found hairs in my bed when I pulled the covers back. The only plus was the dual showerhead.

Self

2/10

Poor

18 May 2026

Sharnell

The bed was supposem to be

10/10

Exceptional

14 May 2026

Brittany

Good for a few night stay studio was clean smoke free and quiet.

Family_with_children

10/10

Exceptional

12 May 2026

Yazmine

everything

2/10

Poor

09 May 2026

Robert

Worst hotel stay in many years. Dirty, air conditioning was funky and no bath towels. Go elsewhere!

Self

2/10

Poor

18 Apr 2026

Ercan

Worst motel I stayed ever

10/10

Exceptional

07 Apr 2026

Andrew

Convenient location. Ample parking. Amazing staff who goes above and being to ensure complete guest satisfaction. Ed, Lamar, Amber in particular are a huge asset to the property. Highly recommend.

Partner

2/10

Poor

30 Mar 2026

Tracy

So what .

Partner

2/10

Poor

29 Mar 2026

Douglass

Roaches in room

Business

10/10

Exceptional

29 Mar 2026

Andrew

Great value extended stay hotel just west of downtown Richmond that is convenient to restaurants, retail and interstates....Absolutely phenomenal staff that works hard to ensure complete guest satisfaction. Highly recommend!

Partner

6/10

Pleasant

26 Mar 2026

Scherrelle

The property needs to be updated.

Self

4/10

Poor

25 Mar 2026

laurice

Lots of people coming and going. A lot with dogs.
I guess a lot section 8 situations. Staff was loud and some unprofessional. Children behind desk. Broken down trollies for luggage. elevator missing paint and big hole in ceiling of it also. Hallway smelled of cigarettes and popcorn. Room very musty. Thank God the window opened. only one towel for 2 ppl and staff unwilling to get us another. No soap, one roll of toilet paper. Kitchen in room was rough looking and dingy looking, not particularly clean. Bed not comfortable. But we were so tired and for one night we suffered through it. Never again

Partner

2/10

Poor

24 Mar 2026

Howard

This was a terrible place dog feces everywhere outside, rude disrespectful staff that don't know what they are doing they are unprofessional and unqualified for the front desk. The whole building smells horrible.

2/10

Poor

23 Mar 2026

Stephanie

They cancelled my reservation and I had to sleep in my car. No explanation or warning or courtesy call.

Partner

2/10

Poor

23 Mar 2026

Kaitlyn

There is dog feces everywhere starting at the mulch at the front door to any grassy area on the property can't walk your pet without you and them stepping in piles if you don't stare at the ground as you walk. It's absolutely disgusting the staff is unprofessional and unqualified to run a hotel.

Pet

8/10

Excellent

23 Mar 2026

Darrius

Yes the property was OK. The staff is OK. It is pet friendly. and they are a lot of places to go eat around.

Friends_and_family Family

2/10

Poor

22 Mar 2026

John

We were never able to stay at this property. They called us the day of our arrival, 2 hours prior to check in to let us know they had cancelled our reservation. They had overbooked and there were no other hotel rooms available. Worst customer service ever!

Family_with_children

2/10

Poor

22 Mar 2026

Jose l

I wouldn’t recommend this place

2/10

Poor

19 Mar 2026

Kareen

I hate that place

2/10

Poor

15 Mar 2026

John

Ceiling falling on floor in bathroom. Management knocking and opening door at 3am?? Question about what?? Nevermind?? “You good”

Unbelievable 👎

Self

10/10

Exceptional

11 Mar 2026

Michael

Yes

Self

8/10

Excellent

10 Mar 2026

Patrick

👍🍎🍳 sonik BREW

2/10

Poor

09 Mar 2026

Vanita

Arrived after a four hour drive from out of state, to see a sign advising reservations cancelled after walking through the door. No email, text, or phone call to advise prior to arrival, no attempting to accommodate until alternative lodging is secured, not even another hotel within the brand was suggested. Extremely terrible experience with this hotel chain.

Self

10/10

Exceptional

08 Mar 2026

Aishah

Everything is good.

Self

10/10

Exceptional

01 Mar 2026

Belinda

They are great

2/10

Poor

18 Feb 2026

Ever

We reserved a room with a kitchen and they gave us a room without one and told us they would switch us to the correct one when it was available and never did. The whole building smelled like dog pee and a few staff were a little rude

Friends_and_family Family

2/10

Poor

18 Feb 2026

Reagan

The staff were incredibly cold and rude. We got the wrong room so we couldn’t cook anything after being homeless and just wanting to eat something warm. There were roaches on roaches. When asking for partial refund they said they would “make note” there was also a LOUD AH banging noise at night outside our window. Thank goodness my legs weren’t broken because it’s not like the elevators worked. And our keycards never worked either. I think this might be the worst hotel I’ve ever stayed at. Oh yea and the toilet was clogged upon arrival.

Partner

4/10

Poor

16 Feb 2026

Olivia

We arrived an hour after check in. Our assigned room wasn't even ready yet. (The mattress was off the bed, bed frame was in half, floor was grimy, couldn't even walk in) Luckily they gave us a new room.
However the whole place just smells like cigarettes.

Partner

2/10

Poor

10 Feb 2026

Jeanette

The parking lot was horrible covered in ice and snow and not ton mention there was dog poop everywhere. Outside. And the elevator didn't work at all. As well as the lighting in thenroom didnt work at all as well as the room smelled like a cigarette factory gone wrong. The place looked more like a flop house then a motel. Nothing about it said stay here. More.like run dont stop here

2/10

Poor

03 Feb 2026

Blake

Felt neglected.

8/10

Excellent

01 Feb 2026

Belinda

Staff is amazing and have treated my daughter and I wonderul

8/10

Excellent

30 Jan 2026

Belinda

The staff and management have been great.

8/10

Excellent

22 Jan 2026

Lee

Hhu

4/10

Poor

19 Jan 2026

NICOLE

The 1st floor is supposed to be non smoking but thats all I smelled was smoke. I asked for a cart to bring my things in and front desk wanted me to go to the 3rd floor to get it and i told her the elevator does not work, she shrugged her shoulders and said \"you get what you pay for.\" The room was worst than a dorm room, toilet paper roll kept falling down and the remote was kept together with tape. It is not the best even for overnight. Some people are there because of financial problems and still deserve clean carpets, a working elevator and no smoking 🚭 if thats what you're advertising.

Leisure Pet

2/10

Poor

18 Jan 2026

Allison

The room we booked is not what we got and ended up having to have two separate rooms. I understand that the accommodations were not going to be 5 star, but at one point someone somehow opened my room door while I was sleeping and thankfully I had the latch hooked, and 20 minutes later someone was knocking on my door. I tried to call the front desk to let them know and the phone didn’t work. The TV also didn’t work, the only thing that worked was the shower. It was big with hot water and good pressure. Would not stay here again even if looking for something cheap. The pictures and the renaming of “studio 6” makes it seem nicer than it is.

Leisure Friends

10/10

Exceptional

12 Jan 2026

Deondra

Mr. Ed is very understanding. The rooms are clean and convenient. I enjoy my stay every time. Thank you motel 6 staff !!!

Leisure Family_with_children

8/10

Excellent

11 Jan 2026

Lee

Jj

8/10

Excellent

06 Jan 2026

Lee

staff

Business

2/10

Poor

03 Jan 2026

Vandan

Very poorly maintained hotel and the room!

2/10

Poor

30 Dec 2025

Lavell

Dirty, rundown. The smell of weed in the air everywhere. The room was disgusting & didn't have a television. This place was a legit crackhouse!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Deondra

Staff was very welcoming & the stay was quiet.

10/10

Exceptional

30 Dec 2025

Deondra

Room was clean and decent for the price. The staff was welcoming and helpful. I will stay again !!

Leisure Family_with_children

2/10

Poor

21 Dec 2025

Janesha

Staff was great room window was opened and towels was dirty

2/10

Poor

16 Dec 2025

Joe

: place smelled of cigarettes my room didn't have a tv it took ~ 20-minutes to get in another room the i asked for king they didn't have was supposed to get a queen ended up getting a full-bed.

Self

2/10

Poor

13 Dec 2025

Lisa

The staff were kind but the room wasn't pleasant. We had roaches in the bathroom and coming out the heater. We asked for the room we paid for the one we were told it was occupied and they only have three of those rooms. We paid for a room for 6 days we were not comfortable in, when we checked out no one said anything, the front desk clerk just stayed on the phone and didn't even acknowledge me. I sat the key cards on the counter and walked out, no apologies or offer me a portion of my money back. Very unpleasant stay.

Business_and_leisure Pet

2/10

Poor

07 Dec 2025

Toneka

They over booked and I never stayed

Leisure Family

6/10

Pleasant

26 Nov 2025

Jasmine

Some staff was nice hotel

Self

2/10

Poor

25 Nov 2025

Amanda

Staff is terrible

Leisure

10/10

Exceptional

25 Nov 2025

Stefanie

Clean room for the most part. Quiet....nol as great as the one by Richmond airport.

Self

2/10

Poor

18 Nov 2025

Laurence

Room had a lot of roaches no bed cover people hanging all out in the front drug deals going down very awful place front looks dirty nothing like the pictures in the website

Leisure Self

10/10

Exceptional

27 Oct 2025

Brian

Clean

2/10

Poor

12 Oct 2025

rita

Coach roaches we everywhere

8/10

Excellent

05 Oct 2025

sergio

Not

4/10

Poor

30 Sep 2025

Christopher

Air conditioner leaked all over floor. Staff reluctantly provided only 2 towels to clean up huge water puddle in room. Air conditioner not working and have paid for a numbered days of stay. Staff and onsite property manager will threaten or put you out because of the concerns addressed. No compensated days for the inconvenience of the broken air conditioner. Property never has enough clean bed linen including towels and wash cloths.

Leisure Partner

8/10

Excellent

28 Sep 2025

Malaika

this place was okay. the room was clean, came with a kitchenette (microwave, 1 or 2 eye stove, kitchen sink). there was a window that you can open. water gets very hot. there are a lot of people that seem to be staying long term. when i came in, the lady at the front desk said she knew who i was and i got very scared because i was staying by myself that night and i'm a young lady. luckily she had me confused with someone else and gave me the key and kind of tried to clean up the convo. ordered food here, nobody stole it and it was easy for the doordasher to get inside. they have washing machines, ice machine, vending machine but it don't take cash (i think). it said checkout was at noon but it was really at 11. housekeeping was pretty rude, but can't expect much from that demographic. anyways this stay was a 8/10, for staying at a motel 6. it's not as raggedy as i thought it would be and i actually would stay in a room like that again if i need a cheap hotel.

Leisure Self

2/10

Poor

28 Sep 2025

Kaela

Worst hotel stay in my entire life. Roaches, ants, bedbugs! I was harassed by front desk (that's the name she told me, front desk) that there was nothing they could do about the bedbugs.

Partner

2/10

Poor

22 Sep 2025

Alfred

Place needs some love

We arrived and the receptionist had a attitude. Then when we went up to the room the cards didnt work??Why you ask??? Because there was already people sleeping in there. Then we went back down to the receptionist and she walks us a mile to a room that wasnt even clean. And supposedly those were the only 2 rooms available. Im not sure what type of hotel this is, but ive never had to have my guest ID'D at the door. And it smelled like URINE in the halls

Friends_and_family Friends

6/10

Pleasant

19 Sep 2025

Tamu

It was an okay stay for the price. The price was fairly low , so it was worth it. The cabinets were a little worn and had chipped paint on them. There was no ice bucket in the room nor cups.

Business_and_leisure Family

2/10

Poor

19 Sep 2025

Paige

There were roaches all in the room. We checked in at 2:40am and left at 6:00am due to the bugs

Friends_and_family Family

8/10

Excellent

17 Sep 2025

Angela

I was comfortable and staff was friendly

Business Pet

2/10

Poor

11 Sep 2025

Darwin

Front desk person rude

I couldn’t stay here.
The front desk personal was very rude and un respectful, they didn’t have the type of room that I booked and didn’t want to work with me and give me a different room. I booked a double bed and I was accepting a single bed room and they didn’t want to do anything. 09/10/2025 around 11:00 pm

Business

2/10

Poor

17 Aug 2025

Jonathan

I would like a refund.

- Wifi didn’t work and when I asked if the hotel has wifi someone said “I don’t know”
- My fridge was leaking and got my items wet at night
- Found a cockroach crawling
- The floor was so stinky
- My Room wasn’t ready when I checked in at 4

Literally was the worst hotel experience of my life please refund me

6/10

Pleasant

14 Aug 2025

Sean

Bugs

Business_and_leisure Self

2/10

Poor

10 Aug 2025

Matthew

Wish they hadn't left the light on for me ..

Well I thought after a long day on the road all I wanted to do was stretch out in a big bed & watch a little TV and take me a hot shower. Now I didn't check into the hotel till around 12:15 am now when I booked my reservation I received confirmation immediately of my reservation which was for a King-size Bed studio suite 🚭 Keep in Mind Rm was already paid for. So I walk into the hotel to check in & I was immediately told that there were no King Size Bed Suites available I NEEDED to give her some time to check & see what she MIGHT have available.No apology what so ever I wasn't even offered an adjustment on my hotel cost I was given a room key and told my room# Now as I am walking down the hall towards said room which wasn't very far from the front desk I look down @ the corridor floors that are filthy as far as the eye could see.. I arrived to my room# \"Suite\" well not even close,I open said door to find in front of me the tiniest FULLSIZE BED that I had ever seen I look in the bathroom to see the shower was about as small if not smaller. I am a 6ft 4in Man, but I'm like whatever screw it I'm tired it's late I just wanna watch aTV take a shower cut on the AC and relax... Well the idea of all sounded so lovely but ya no I quickly discovered the bed sheets were dirty so I put on my own & oh did I mention there was no blanket just a fitted&flat sheet on bed. Shower had hair in it ,so I had to clean my own room & put my sheets on bed. Best part the AC knocked & didn't cool therm

Business

10/10

Exceptional

07 Aug 2025

jeryl

They are definitely the place to stay with your fur babies pure attention for your fluffy fluffs

Leisure

8/10

Excellent

23 Jul 2025

Susan

Sraff is extremely friendly..good location

Leisure Pet

2/10

Poor

18 Jul 2025

Erik

Nightmare

When I walked in the room, the AC was on full blast. Water was coming out and stretched to the opposite wall. The floor was warped like this has been going on for a while. The room smelled like smoke, the AC was very loud when it cut on. Paint was peeling, the door felt warped in the frame from humidity. The bed was lumpy and creaked constantly.

Self

2/10

Poor

15 Jul 2025

She-she

the environment was off carpets dirty doors stuck elevator not working properly too many people hanging outside

Leisure Self

10/10

Exceptional

25 Jun 2025

Clayborne

Very nice customer service clean rooms

Partner

8/10

Excellent

24 Jun 2025

John

Dirty

Business_and_leisure Pet

10/10

Exceptional

18 Jun 2025

Zacardi

This was great

Business Family

2/10

Poor

08 Jun 2025

thelma

I already sent message of why it was terrible

Leisure Family

4/10

Poor

05 Jun 2025

Kendra

Horrible!

Business

2/10

Poor

28 May 2025

Alvin

While the room itself was actually OK, this is a dilapidated dirty property. Studio 6 franchises need to decide if they're in the hospitality business or the low income housing business.

Leisure Self

10/10

Exceptional

29 Apr 2025

Vianka

Every thing was perfect

Leisure Pet

6/10

Pleasant

14 Apr 2025

Keisha

Staff

2/10

Poor

14 Apr 2025

YaVettee

had health problem / hospital

Self

6/10

Pleasant

29 Mar 2025

Dawn

We were upstairs...our door had ducktape holding it or sumthin..the bathrrom towels were dirty and all night long our neighbors had traffic coming and going...

Business_and_leisure Friends

10/10

Exceptional

24 Mar 2025

Jamarl

Things were as expected. The shower was really good. Bed comfy. No issue

10/10

Exceptional

20 Mar 2025

Ashley

The staff here are so kind and helpful.

Business_and_leisure Family_with_children

2/10

Poor

10 Mar 2025

Melissa

Infestation

I got bug bites all over me from the bed!!!

Partner

6/10

Pleasant

06 Mar 2025

Glenn

Ok....I guess?

This was listed as a non smoking property
It isn't....smoking is allowed everywhere
Rooms are ok.....fairly clean....ok I guess!!!
You get what you pay for

Self

10/10

Exceptional

24 Jan 2025

Damien and Kennijah

My stay at this Studio 6 location has been the best experience I've had anywhere in Richmond, Virginia. The General Manager goes above and beyond for any and everyone that stays here. The staff is very polite and organized, taking care of anything you need accordingly. Studio 6 Richmond treats every person and every pet as family! They really create a safe environment that makes it feel like you aren't even at a Motel, makes you feel at home. This location is convenient to go anywhere you need on the bus line, straight down West Broad Street toward Short Pump Town Center, all the way to Willow Lawn Shopping Center. You can park your car and know that everything you need is right down the street! I guarantee you this Motel is more than just an affordable I want to say thank you to the entire staff at Studio 6, from the housekeepers, the maintenance team, to the front desk staff, you all make this experience worth it. Thank you, and I look forward to staying in the future.
-Damien

Business_and_leisure Pet

8/10

Excellent

22 Jan 2025

Theresa

Quiet good location

Business Self

4/10

Poor

10 Jan 2025

Claudia

Shoddy atmosphere

Bathtub looks like it severely needs cleaning.
Kitchen looks unusable except for frig

Friends_and_family Family

4/10

Poor

24 Dec 2024

Cassandra

The rates are affordable

Leisure Self

2/10

Poor

15 Sep 2024

Taijah

Finesse me out of money

Leisure Family_with_children

10/10

Exceptional

01 Sep 2024

Christopher

Excellent service

Self

2/10

Poor

01 Sep 2024

Maria

The room was NOT clean
We ended up leaving and found a different hotel.

Friends_and_family Family

2/10

Poor

02 Aug 2024

Alice

I did not like anything Staff was the worst staff I've ever seen

2/10

Poor

21 Jul 2024

Jordyn

All staff except 1 lady was very nice and had great customer service. I came from a different state and will never book here again. The room I booked ahead was not clean or ready when I arrived and the lady at the front desk was very rude about it. Another staff lady came over and made sure we got a room. The rooms were nasty and the doors were broken paint peeling off the walls and the smell was horrific. Asked for clean towels and linens the lady told me they didn't have any. The nice staff lady came in and got me clean linens and towels from a room unoccupied.. 0/10 NEVER AGAIN.

Leisure Family_with_children