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Red Roof Inn Richmond, Va - W Broad St

Richmond - VA · United States

7201 W Broad St, Building A, 7201View location

6.0/10Good229 Reviews
Cleanliness5.4/105.4
Service6.0/106.0
Comfort5.6/105.6
Condition5.2/105.2
Amenities5.2/105.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Richmond, Va - W Broad St

The Red Roof Inn Richmond VA - W Broad St offers a convenient location off I-64 W, providing easy access to attractions such as Richmond International Airport, Bryan Park, and Downtown Richmond.

This non-smoking hotel provides complimentary continental breakfast featuring bread, cereal, pastries, fruit, juice, and coffee, along with free Wi-Fi and a paid laundry facility. Each room includes a microwave, mini-refrigerator, and hairdryer. Pets are welcome.

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With a stay at Red Roof Inn Richmond, VA – W Broad St in Richmond, you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 5.5 mi (8.9 km) from Virginia Commonwealth University and 6.8 mi (10.9 km) from Richmond Raceway.

Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bon Secours Heart Institute at Reynolds Crossing 1.7 km / 1 mi
Bowlero West End 2.4 km / 1.5 mi
Colonial Shooting Academy 2.4 km / 1.5 mi
Virginia Hospital & Health 3.4 km / 2.1 mi
Henrico Doctors' Hospital 3.6 km / 2.2 mi
Shops at Willow Lawn 4.3 km / 2.7 mi
Robins Center 4.6 km / 2.8 mi
University of Richmond 4.7 km / 2.9 mi
Regal Short Pump 4.3 km / 2.6 mi
Lewis Ginter Botanical Garden 5.1 km / 3.2 mi
Belmont Golf Course 5.5 km / 3.4 mi
Regency Square Mall 5.7 km / 3.5 mi
Topgolf 6.3 km / 3.9 mi
Country Club of Virginia 6.5 km / 4 mi
Monument Avenue 6.7 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • Number of floors (main building): 2
  • Double rooms: 27
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 2 more facilities & services
  • Air conditioning in public areas
  • Early Check-inExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible Deluxe • 1 Bedroom • 5 m²DBL.H6-DX
    DOUBLE Accesible DeluxePhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE Accesible Deluxe

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 5 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE DELUXE

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO BEDSDOUBLE • DELUXE TWO BEDSDBL.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Red Roof Inn Richmond, Va - W Broad St

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Richmond, Va - W Broad St

6.0
Good
229 Reviews
Cleanliness
5.4 /10
Service
6.0 /10
Comfort
5.6 /10
Condition
5.2 /10
Amenities
5.2 /10
75 reviews shown
8/10
Excellent
29 Jul 2026
Nigel
The place was clean location was perfect close to a lot of places, friendly staff only issues I had is the bed sheets smell of smoke and I can’t stand smoke smell, had trouble sleeping my first night,due to that but will definitely visit again.
8/10
Excellent
26 Jul 2026
Anderson Mateus de
Great
2/10
Poor
23 Jul 2026
Jose
No power for one night not a great night
10/10
Exceptional
17 Jul 2026
Jose
Good place to stay for rest night
Friends_and_family Friends
2/10
Poor
13 Jul 2026
Deborah
Parking out front with chicken bones throughout. Hotel smelled like and ashtray. Vending machines didn't work.
Pet
2/10
Poor
12 Jul 2026
jessica
The Red Roof Inn was absolutely disgusting, A group of ppl were yelling and screaming in the hallway around 11:30 pm for about 40 minutes, the pillows had mold on them, sheets were dirty, shower curtain also had mold, roaches were in the hallway near the ice machine, the towels were cheap, after we paid for the night they wanted an additional $50 for a deposit incase we smoked in the room, which we don't, but smoking wouldn't have been the worst thing compared to the experience as a whole, Never again.
Partner
2/10
Poor
07 Jul 2026
Shakira
Air conditioning is not working bedsheet is not good not clean refrigerator is not working
4/10
Poor
07 Jul 2026
Carlo
Need to clean the bathroom and towels as well as fix any exposed electrical equipment.
Friends_and_family Family
2/10
Poor
06 Jul 2026
Faiq
Room is too dirty bad smell no clean
Family_with_children
4/10
Poor
02 Jul 2026
David
I booked on hotels.com, it did not mention there was a temporary security deposit for the room of $50 that you have to pay when you check in. The room was not properly cleaned before we arrived well after midnight, one of the two beds wasn't made with pillows strewn about, there was a strange smell in the room, and the corner by the desk smelled like a dead animal. The bathroom door would not shut, leaving a roughly half inch gap you could see through. When I get up for the breakfast they offered there was stale bread, 2 containers of cereal, and a pitcher of orange juice, none of which seemed to be presented in a way that would not be contaminated by others using/grabbing them.
6/10
Pleasant
22 Jun 2026
John
The hotel was ok however no breakfast available at 8 am
4/10
Poor
19 Jun 2026
Cynthia
Poor breakfast, dirty towels, and poor customer service. Not friendly at all.. I don't recommend this inn
Family
4/10
Poor
18 Jun 2026
Cory
This was one of the cheapest hotels available for the dates I needed. If your looking at staying here, you get what you pay for. Overall, the hotel is dirty, drywall has holes, the stairs are clearly an after thought, and anyone can spot the grim that lives on the walls and in the corners. There was a pair of socks in the stairwell when we arrived. They were still there when we left 3 days later. When I opened the door to the bathroom inside our room, it was apparent that it wasn't cleaned before our arrival. There were pubes on the toilet seat as well as behind the seat. There was still toothpaste in the sink from the previous visitor. There were two crusty wash cloths on top of the shower curtain that stayed there our entire stay. The door to the bathroom was broken and didn't fully close. I physically didn't feel comfortable taking a shower in that bathroom. The \"continental breakfast\" was a joke. Leaving cereal and coffee out might technically count but is laughable. There was one piece of bread in the bread container. This was at 8am in the morning not even close to the end of breakfast. The ac unit in the room was clearly on its last legs. It was so loud it made it difficult to sleep. The bed was already hard and the pillows flat. The combination of the AC and the bed inevitably led to terrible sleep. I will never stay at a red roof inn again. I'll fork over the extra money next time to stay somewhere that is actually comfortable and I can look forward to returning to.
Partner
8/10
Excellent
28 May 2026
jinesh
Property is good, including breakfast. Only thing was toilet wouldn't flush properly.
Friends_and_family Family
6/10
Pleasant
25 May 2026
Sarah
Parking was a challenge on the first night of my stay. The door was missing the battery cover to the lock on my room door. The property is not kept up very well
Family_with_children
4/10
Poor
18 May 2026
Jessica
Staff was unfriendly
Friends
2/10
Poor
13 May 2026
Ruby
Horrible front desk
10/10
Exceptional
02 May 2026
Brian
Very safe and comfortable
Self
6/10
Pleasant
25 Apr 2026
Alexis
It was a very clean room it was okay.
10/10
Exceptional
22 Apr 2026
Alexis
Clean enough to stay in.
2/10
Poor
13 Apr 2026
mark
the first room assigned was filthy. not cleaned, dirty toilet, towels on the floor, bed not made, tv on, and trash still in the room. the 2nd room. Got comfortable. toilet didn’t want to flush. Front desk agent asked me if i need a plunger instead of looking at the toilet himself. 3rd room. not to mention my esa letter wasn’t accepted because again front desk agent told me i need a esa id. Don’t make sense. Had to pay extra and then a surprise deposit. 1st room in building 2, 2nd room building 1, 3rd room back to building 2.
Partner
4/10
Poor
12 Apr 2026
Tiffany
Bedspread was COVERED in stains
A towel was dirty
The fire alarm was disconnected
The bed had no boxspring so it slept terrible
The night staff was not pleasant
Room had a smell
Do not stay here
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Jessica
For what we paid for it it served its purpose very well. Staff was amazing!!!
Partner
4/10
Poor
30 Mar 2026
Carlos
I have never been in a hotel that it was this dirty.
Friends_and_family Family
2/10
Poor
29 Mar 2026
gerald
Paring was ok
Self
6/10
Pleasant
21 Mar 2026
kari
Staff was creepy
6/10
Pleasant
21 Mar 2026
kari
Breakfast was 👎
6/10
Pleasant
17 Mar 2026
John
it was fine.
2/10
Poor
16 Mar 2026
Alicia
Had to switch rooms twice due to roach infestation.
4/10
Poor
12 Mar 2026
Cheryl
Parking not secure. Paid a 50 dollar fee for what I do not know. This hotel needs a lot of work. Felt unsafe for the first time traveling alone.
Self
6/10
Pleasant
02 Mar 2026
Elenora Giddings
Parking was easy. Room temperature was good.
Family
2/10
Poor
02 Mar 2026
Ella
Roaches
Towel thin as paper towel
Breakfast awful
Friends_and_family Family
2/10
Poor
03 Feb 2026
Rhett
Room service went through our bags and there were cockroaches in the bathroom when we talk to front desk all we got was they would contact management
6/10
Pleasant
22 Dec 2025
Lily
Parking easy
Business_and_leisure
2/10
Poor
05 Dec 2025
SHAMAY
The hotel was scary. Prostitutes, addicts, dirty. I would NOT recommend this place to anyone. The staffs was understanding & did return my payment in full. I went 1 mile up the street to a nicer hotel for $40 more.
Friends_and_family Friends
2/10
Poor
16 Nov 2025
Amber
Saw two roaches. Several roach traps which I guess shows they’re trying to do something about it but it’s not working .
Friends_and_family Family
2/10
Poor
29 Oct 2025
Tyler
Room was Full of Cockroaches
Business Family
6/10
Pleasant
26 Oct 2025
Christopher
Needs updating and room smelled like cigarettes
2/10
Poor
25 Oct 2025
Sherry
My family and I reserved 2 rooms for 2 nights. We didn't even stay the entire first night. My husband turned on the bathroom light in the middle of the night and found roaches running everywhere. We called the second room, and it was the same thing there. We immediately left the rooms and asked for a refund at the front desk. I am still waiting to hear anything. The management still has not responded to Expedia messages either.
Business_and_leisure Family
4/10
Poor
27 Sep 2025
Michael
The room has new furniture, now it’s time to replace the rusty bathroom fixtures! The breakfast hours are TOO SHORT for weekends
Self
2/10
Poor
26 Sep 2025
Tiffany
Parking good
Friends_and_family Family
10/10
Exceptional
23 Sep 2025
Travis
Respectful staff that to accommodate any concerns!
Business_and_leisure Partner
8/10
Excellent
14 Sep 2025
Alicia

Not bad

The room was clean there was what looked like liquid damage on the ceiling in the bathroom. It made me wonder if there was mold under it due to the discoloration. The hotel was old but well kept. The staff was nice. It was good for the price
Partner
10/10
Exceptional
13 Sep 2025
ronina
Renovation is good however breakfast could be a lot better
2/10
Poor
31 Aug 2025
Michael

Horrible stay

The fire alarm going off at 1:20am and having to stand outside of the hotel for 40 minutes until the fire department arrived to cut off the alarm wasn’t my idea of relaxing. It was a system malfunction. The continental breakfast was literally just cereal and toast. NOTHING ELSE!
Self
2/10
Poor
30 Aug 2025
Farhad
One of the Dirty’s hotel in the world
Family
4/10
Poor
22 Aug 2025
Verified traveler

Okay stay

The customer service was great, I was able to check in and check out easily and quickly, and I appreciated parking onsite. The air-conditioner in the room was full of mold so i wasn't able to use it and the room smelled like a wet mop. Other than that, the room was decent. Please disinfect and restore the air conditioner. Thank you.
Self
2/10
Poor
19 Aug 2025
Carolyne

Horrible

The place was roach infested even on the outside of the building
4/10
Poor
16 Aug 2025
Ishalcie
Bed had paw prints on it. It was hot
Partner
2/10
Poor
09 Aug 2025
Roger

NEver again

We booked 6 rooms. We had car trouble, after 4 hrs and problem not fixed, we had to rent a car. I called to see about the family who arrived getting into their rooms. Employee was rude about it, they had to wait till i got there 4 hours later. 1room the refrigerator had a towel and trash bad in it. 2 of the other rooms, the freezers had frozen ice that looked like dried meat blood. Shower rods were broken in 4 of the bathrooms, shower curtain slid to center of rod.
Friends_and_family Family
2/10
Poor
27 Jul 2025
Gabriel
Super mala está lleno de cucarachas huele a orina de perros por todos lados el desayuno es malo súper sucio no me gustó nada de ese hotel
10/10
Exceptional
26 Jul 2025
MELISSA
Convient
10/10
Exceptional
24 Jul 2025
David

Busch gardens trip

Room was decent and cheap for the area we stayed for the night. Only complaint is we had to wait for additional towels til the morning since the room only had two in it.
Friends_and_family Family
2/10
Poor
22 Jul 2025
Amalia
This hotel was an absolute nightmare from start to finish. The cleanliness was non-existent-dirty, stained sheets, foul odors, and a complete lack of hygiene. The room was filthy and poorly maintained, making it impossible to feel comfortable or safe. To make matters worse this disrespectful, distasteful was very unprofessional, and showed complete negligence towards us. Most alarmingly, this same employee threatened my son to a dual outside of the hotel, as if we lived in the 1800's and were going to take 10 steps and battle it out. He frightened us and this was unacceptable and appalling. This experience left us traumatized, and I STRONGLY advise against anyone from staying at the \"Red Hood Inn\". It is unsafe, disgusting, and poorly managed this place should be closed.
2/10
Poor
20 Jul 2025
Daineria
The staff was extremely rude, refused to reactivate my key when I paid for an additional night ,I was locked out of my room w all my stuff at it & the dude at the desk just yelling & cursing at me. Literally had to get police involved & still struggling to get a refund.
Business Friends
2/10
Poor
15 Jul 2025
Amin
This hotel was so terrible. It has a bad bug no iron no hairdresser no soap in the bathroom very small rooms, metal bed and surprisingly you know telecom like we cannot even connect to reception if you need anything and reception is on other side of the building, the worst experience I ever had, we had booked for two days but we check out in one day. The reception is make us cancel two days and then he did it for one day and we paid there for one day so he canceled the Expedia booking. I guess I don't know. never ever go to this red roof.
Business Friends
2/10
Poor
14 Jul 2025
Morena
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
Friends_and_family Family
2/10
Poor
14 Jul 2025
Karen
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
Business_and_leisure Family
10/10
Exceptional
09 Jul 2025
Megan
The staff was very friendly. The property and room was very clean and nicely renovated. Thank you for the hospitality.
8/10
Excellent
03 Jul 2025
Nancy
It was clean and it’s close to I 64
Leisure
8/10
Excellent
22 Jun 2025
Tammy
Quick 1 night stay. For the price not bad.
2/10
Poor
22 Jun 2025
Steph

Terrible ho

The lobby looked like a hospital waiting room. No one was at the desk. They were unfriendly when they did appear. Hallways had clearly unvacuumed carpets. A prong was sticking out of the mattress. Pillows were rock hard. I changed hotels for my second night.
Partner
4/10
Poor
12 Jun 2025
Melissa
There were a good bit of stairs. The bed was uncomfortable and the room as a whole was dirty in like the cornors and behind doors. We did try breakfast due to the dirtiness of the room.
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Denslo
The location was convenient, clean, quiet and the price was right!!!
Self
10/10
Exceptional
02 Jun 2025
Rosa
Great stay for a short stay… let price are very friend … Room was perfect for us we had 2 pets … breakfast was limited but ok .. I was happy for the price thank you!
Self
10/10
Exceptional
25 May 2025
MACEO
It was quick.
Leisure
6/10
Pleasant
25 May 2025
Katherine
Hallways were dirty and needed vacuuming. The bed was comfortable but paint was peeling in bathroom ceiling. Breakfast was just cereal, bread, jam and some fruit.
Leisure Partner
4/10
Poor
22 May 2025
Bradley
Bathroom sink was cracked. Bathroom fan vent louvers were covered in mold and grime. Bathroom mirror was replaced by a new smaller one, no repair or paint on the old area showing above and below the new mirror. Bathroom door handle cover was not attached to door. Refrigerator freezer was a solid block of ice, totally unusable. Several areas of cracked and peeling paint, trim, and caulk. One pillow case had several small round holes, looking like it punched through with a pencil.
Business Self
8/10
Excellent
12 May 2025
Christopher

Comfortable stay In Richmond

I was pleased with my stay here. Check-in was smooth, I had a comfortable bed (I really got some good sleep). I did note the wear and tear on the windowsill, and the fridge mounting was slightly wobbly but I was satisfied with my stay.
Friends_and_family Friends
8/10
Excellent
12 May 2025
DeAnndra
For the most part, things were clean. Definitely could use some improvements. We did see roaches (about 2/3) on our last day. We stayed for 2 days. Property was pretty quiet.staff was good.
Leisure Family
4/10
Poor
10 May 2025
Luke

Just don’t

Just don’t. Paint was peeling, room was dirty, door key cover missing, room key barely worked. Just don’t.
Friends_and_family Friends
6/10
Pleasant
06 May 2025
Verified traveler
Bed was not comfortable and mattress was old.
Partner
10/10
Exceptional
03 May 2025
MACEO
Great place to layover
Leisure Partner
4/10
Poor
26 Apr 2025
sarah
There were sunflower seeds in the bed, the bathroom had blood or poop smeared on wall by the sink, and rugs in hallways dirty. Someone had Bungie cord holding door open so anyone could walk in off the street !
Breakfast was 2 diff kinds of cold cereal and No milk for it or plain white toast and no jelly! The coffee was disgusting and Cold!!
Horrible experience.
Business Family
6/10
Pleasant
23 Apr 2025
Edward

I wish I had read something like this before

Photos may lead to think this property is handicap accessible. You must encounter multiple stairs to get to your room. Dogs are welcome, but there is only a hill area that has grass. Not a secure property as the rear entrance has a metal door frame that has been jimmied open beyond repair. People off the street wander in and out at all hours.
Business

Location & surroundings

Red Roof Inn Richmond, Va - W Broad St
7201 W Broad St, Building A, 7201, Richmond, United States

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Red Roof Inn Richmond, Va - W Broad St

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