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SpringHill Suites Richmond Northwest
Richmond - VA · United States
Independence Park Dr, S/NView location
8.8/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Richmond Northwest
Located in Richmond, a short drive from Virginia Hospital & Health and Short Pump Town Center, Springhill Suites by Marriott Richmond Northwest offers a comfortable stay. This hotel provides complimentary Wi-Fi, a fitness center, and a convenient grocery store.
Guests can enjoy a complimentary buffet breakfast and make use of the business center and meeting facilities. Each of the 103 guestrooms features a microwave, iPod docking station, a double sofa bed, and a 37-inch LCD TV with cable. Private bathrooms include complimentary toiletries and hair dryers.
Free self-parking is available onsite.
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Located in Richmond, Springhill Suites by Marriott Richmond Northwest is within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 10.8 mi (17.4 km) from Virginia Commonwealth University and 11.5 mi (18.5 km) from Broad Street.
Make yourself at home in one of the 103 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Richmond? This hotel has 280 square feet (26 square meters) of space consisting of conference space and a meeting room.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 7 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Bowlero West End
4.6 km / 2.9 mi
Elk's Lodge
5.2 km / 3.2 mi
Regency Square Mall
5.9 km / 3.6 mi
Short Pump Town Center
6 km / 3.7 mi
Henrico Doctors' Hospital
6.9 km / 4.3 mi
Bon Secours Heart Institute at Reynolds Crossing
8.1 km / 5 mi
Crump Park and Meadow Farm Museum
8.3 km / 5.1 mi
Cobblestones Park
8.9 km / 5.5 mi
Sheltering Arms Institute
9.4 km / 5.8 mi
Libbie Mill Dog Park
10 km / 6.2 mi
Cultural Arts Center Glen Allen
10 km / 6.2 mi
University of Richmond
10.7 km / 6.6 mi
Virginia Randolph Museum
11 km / 6.8 mi
Lewis Ginter Botanical Garden
11.1 km / 6.9 mi
Belmont Golf Course
11.5 km / 7.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 103
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Valet parking
- Laundry service
- Babysitting service
- Hotel safe
Show 19 more facilities & services
- Currency exchange facilities
- Lift access
- Garden
- Newspapers
- Luggage room
- Clothes dryer
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Sun loungers
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 35 m²STU.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
- Individually adjustable heating
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Hairdryer
- TV
- Internet access
- Ironing set
- Mini fridge
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO KING SIZE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Centrally regulated air conditioning
- Bathroom
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
- Individually adjustable heating
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Hairdryer
- TV
- Internet access
- Ironing set
- Mini fridge
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 1 Bedroom • 42 m²STU.2D
Room overview
Smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Microwave
- Mini fridge
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable heating
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Richmond Northwest
STUDIO TWO DOUBLE BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D
Room amenities
- Bathroom
- Centrally regulated air conditioning
Facilities with extra charge
- Microwave
- Mini fridge
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable heating
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Richmond Northwest
100
reviews shown
Tricia
Ideal set up when traveling. We like the partition that separates the beds from the couch/study space. The trundle bed is a really nice add and better option than a sofa bed. There is a sink, mini fridge, and microwave which is great for longer stays. The fitness room is paltry. A dumbbell tree and an elliptical but it was closed for repairs. The location is very convenient and quiet. Helpful staff!
Maria
Excelente 100% recomendado muy limpios y lo que más me gustó fue la atención de el personal cuando llegas y también el desayuno excelente y personal muy amable
Ali
I had booked our room through Expedia about 2 months before travel. I booked a queen suite with sofa bed and when we got to the property they said they only had a king suite with sofa bed. The receptionist said it was Expedia's fault because they don't check what rooms the hotel has available. Not sure if that is true or not. Made for a very tight stay for our family of 6 for 5 nights. There was a bunch of hair on the pool deck for 2 days before being cleaned up. Breakfast staff was grouchy and didn't keep area stocked well. Breakfast left something to be desired.
Jenny
Excelente servicio, las camas muy confortables y el personal muy amable 100% recomendado
janny J
The room was nice and location was excellent but a lot of the things were old, there is very little parking , no nighttime customer service, they lock all of the door at midnight, rude staff and non of that was mentioned to us.
Claudette
Comfortable bed with gray breakfast.
Donna
Great stay from start to finish. Friendly staff, clean comfortable room, great pool and breakfast
Clarence
The hotel and grounds were great. The room was ok, wasn't impressed with the bathtub and shower, second time staying here and both rooms I had the tub needed reglazing.
Quintessa
Need more clean towels daily. Bathrooms need updated. Tile peeling
Jennifer
The room was just at it was described, It was very clean. Very friendly staff easy to check in and out.The breakfast was great! Eating area was very clean. Great location
kathleen
We slept great. Large rooms and clean ! Breakfast was good and staff very friendly
Angela L
Hassle free check in. Everyone spoke if you waked past them. Enjoyed my stay
Clifford
Spacious clean room.
barb
Staff was friendly
Room was clean
Room was clean
Noh Eul
No parking available. Staff was not kind
Jeanette
Excellent service. Close to eating and shopping. Also right off the highway.
Staff was very professional and helpful!
Staff was very professional and helpful!
Curtis
None
Thomas
Room was spacious and clean, but bathroom was old and needed refurbishment. Air-conditioning was noisy and sounded like a freight train. You were either freezing or hot
Would expect they would have installed HVAC by now
Would expect they would have installed HVAC by now
Wilma
Staff VERY helpful and friendly!!!
Siandra
Great stay
Heather
The front desk attendant didn’t give me the warm welcome that other guest seemed to get. She was joking with the guest before me ( even mentioning she liked to make people laugh) but as I walked up the smile disappeared and she was all business. I had sit and wait for a room to become available so I was able to watch others check in. While sitting, I watched two guest check in and was given this ‘welcome to our property so glad to have you’ speech as they were offered two bottles of water. She then called me back up and handed me the rooms keys with very few words spoken. During the morning of check out, I was heading back to my room and caught the elevator just before it shut. As I approached it had two housekeepers already on. The man literally sighed/huffed, obviously annoyed that I wanted to get on. I chose to wait rather than ride to the 4th floor with him. These two experiences did leave me feeling as though I did not belong. It’s troubling when you pay for something and don’t get the same respect as others. On a friendlier note the gentleman working breakfast was very polite and efficient. He also gave us a heads up when he was on the last batch of food. When traveling with teenagers breakfast is a must.
Albert Kingsbury
Very good
cynthia
We really enjoyed our stay. Everything was fantastic!
Fehintola
Kim was so good in her duties and she went over and beyond what was required. The breakfast was adequate, staff went out of their way to make us comfortable. Parking was also good.
David
Excellent breakfast, lots of choices and rotating protein. Two room suites were great. Free parking in safe area. Friendly engaging staff. Very clean rooms and facility.
Sumaia
Clean rein , good staff
Carrie
Very clean and smelled awesome
Markieta
I booked about a month ahead of our stay only to arrive and have the front desk say they didn’t have a room. Never has this happened to me before. I was told of course that I wouldn’t be charged, only to wake up at a different hotel to see the charges on my card. It took a few days of calling to have the manager reverse the charges. I really hope this is not the standard so be prepared to take a gamble booking here!
John
Great place and convenient to everything
Christopher J
Yes
Z
Staff was very friendly and helpful. Property is very clean and well maintained.
Jeffrey
Good clean room, breakfast was great. Staff was super accommodating
Rafaelina
We had a wonderful stay at this hotel! The room was clean and well-maintained, which made me feel comfortable right away. The staff was friendly, welcoming, and always ready to help. Breakfast was delicious with a great variety of options.
We absolutely loved it and would definitely stay here again!
We absolutely loved it and would definitely stay here again!
Douglas
Nice staff
Aimee
Rooms were clean, breakfast was great and easy to grab and go!
John
Excellent hotel and great staff. The gym was small but otherwise I would highly recommend.
Erica
Would definitely stay here again!
Sharon
It’s a nice for a quick one night stay.
Dave
Everything was fine with the exception of the bathtub. There was a large crack in the wall tile and the tub was old and cracking which appeared unsafe to shower in.,
Kaitlyn
Staff!
Karen
It was wonderful!
Eva
Pleasant and friendly staff. Always eager to assist and had a genuine warm smile.
Regdrick
Good
Gabriell
Clean rooms and hotel, very friendly and attentive staff, nice pool this hotel is overall excellent everytime we come here. Breakfast has changed a bit but there is something for everyone.
Andrea
It wasn’t as nice as I’d hoped. However, given the price it was as expected, staff was pleasant and helpful, yet the hotel was in need of upgrades and the walls were very thin.
David
There was a tiny light high on the wall that blinked brightly every few seconds. Kind of annoying when you're trying to get to sleep. Breakfast was average, the oatmeal was under cooked, but there was a good assortment of toppings.
Rollin
staff very courteous. love complimentary water and filtered water machine. fitness room not clean, no wipes, tiny. no soap in lobby bathroom despite multiple requests. a little dated. love the desk/work area in the rooms. bed comfy. temperature comfy on a very cold day. bathroom with tub a little dated and had poor shower pressure. no clock radio/blue tooth speaker
Susan
The staff was amazing! Everyone super helpful. We had a little trouble with our shower but didn’t complain because we were only there for the one night.
Mae Marie
N/a
tristan
Didn’t even stay here booked several hours in advance showed up after 8 hours of driving to no front desk agent when they finally did arrive 30 minutes later was told it’d be another 30-40 for my room to be cleaned. Unacceptable
Katherine
Staff was so friendly, especially the staff member who oversees breakfast each morning. The hotel opened breakfast early over the weekend to accommodate sports teams who needed to eat earlier than the regular 7AM.
Marianne
Beautiful room, great staff!
Rafael
Great check-in and a very clean and cozy room.
Bob
Room was very dated. Room 314 had black mold growing in the caulk lines around the tub. Just wasn't very clean at all.
Leslie
The room had a funny smell to it. The room was not stocked for our stay. I had to ask for toiletries
Jillian
Simple check in. Friendly staff. Easy parking.
venkat
Clean and friendly staff…free breakfast is a plus..
Mary
Clean, great price, good area, friendly, helpful.
Yaacov
Nice size room. Too bad hot tub removed.
Angela
I’m a client here and everytime is the best with best staff.
Jaime
Great breakfast
Lisa
I booked this hotel because it had a \"mobility accessible\" room available that stated it had grab bars near the toilet and a roll in shower. This was accurate and they were well placed.
CARA
From the moment Paul greeted me at the check-in desk, I felt welcome. His pleasant demeanor and efficiency put me at ease. Paul informed me of all the amenities available during my stay and answered my questions. My suite was comfortable and clean. I enjoyed the heated pool tremendously and the hot and fresh selections for breakfast. My checkout was pleasant and I was thanked. This hotel is a wonderful choice for business or pleasure.
Ed
Excellent staff!
Kelli
Hotel staff was friendly and welcoming, check-in was quick.
Room was clean and setup was great although some updating of bathroom is needed ( several cracked tiles in shower)
One other thing is which is beyond staff control, the walls are bit thin and we had a very early morning talker next door so earplugs are a good suggestion.
Overall good value and great area
Room was clean and setup was great although some updating of bathroom is needed ( several cracked tiles in shower)
One other thing is which is beyond staff control, the walls are bit thin and we had a very early morning talker next door so earplugs are a good suggestion.
Overall good value and great area
Fatima
Clean room and pillows are clean as the bedding. The lady at the reception on the day we left was very nice and helpful.
Jesuferanmi
Good stay as always
Sarah
Staff was extremely welcoming and wonderful; breakfast was good!
Terry
Good, could b better.
Don
Great service very nice staff great time was had
Janelle
Everything was great except the couch was very uncomfortable and the TV was oddly positioned in the room. You either had to angle it toward the very uncomfortable couch, or toward the bed and then position yourself at an angle to see it. Don’t understand why you would place a tv on a table smack dab in between two rooms, and have to walk around it and then struggle to find a place for your luggage
Theresa
The Tv did not work the firt day no hot water for the first we start get hot work on the second day.
Heather
Basic maintenance felt like it had been neglected at this hotel. Examples: the labels on the breakfast juice dispenser had worn off, there was trash under our couch when we pulled out the trundle bed, the air units in our rooms were falling apart, and the toilet flooded the bathroom on the first flush.
Elizabeth
Great staff, clean room.
Ruchera
.
Darcel
Front desk was very nice and professional.
Gail
Staff was terrific. Courteous & professional
The room was spotless & lovely. One complaint was the low toilet. In this day & age every hotel, motel should have ADA compliant tall toilets. They are not only foe the disabled, but great for seniors anyone w/ knee, back, or hip issues etc. Just like sitting on a regular chair, & not the floor. Very difficult for a very large portion of the population to get down & up from. Most folks too embarassed to say anything!?
The room was spotless & lovely. One complaint was the low toilet. In this day & age every hotel, motel should have ADA compliant tall toilets. They are not only foe the disabled, but great for seniors anyone w/ knee, back, or hip issues etc. Just like sitting on a regular chair, & not the floor. Very difficult for a very large portion of the population to get down & up from. Most folks too embarassed to say anything!?
Montay
Yes
Dr. Darius Thomas
The breakfast was AMAZING!
The staff is second to none!
My ONLY caveat is the cleanliness. My first room was replete with leftover hair! So much so, i was given a different room at 4 am!
The staff is second to none!
My ONLY caveat is the cleanliness. My first room was replete with leftover hair! So much so, i was given a different room at 4 am!
Mike
The room was very clean and the staff was friendly.
Webster Oliver
breakfast menu good, but coffee and condiments need to be refreshed, Parking, good, safe area and plenty of shopping nearby
Annmarie
Yes staff were excellent
Akira
good
Leomar
Clean room, courteous staff, safe area! The refreshments by the front desk were always empty, regardless of time f the day. Also, it is very outdated.
Mark
Front desk staff was friendly and courteous. Room was very clean. Bed was quite comfortable. Hotel was quiet so easy to sleep. Breakfast were good with adequate selection s. Not the absolute best
I've had but certainly above average.
I've had but certainly above average.
chad
Friendly staff, good breakfast, clean room
Robert
The room was very clean with plenty of room.
The check in process was quick. The front desk person was very attentive and welcoming
The check in process was quick. The front desk person was very attentive and welcoming
Lauren
friendly staff, quiet room and area
David Arthur
Staff was incredibly family!
Gonzalo
Great place and staff
charlie
Beautiful hotel
Holly
I really enjoyed my stay at this hotel. The staff were extremely friendly and helpful and the room was clean and cozy. I will definitely stay here again!
Zakaria
Clean room and good customer service
Germania
Booked in August . Now almost September my incidental have not been credited . Spoke with the manager Dianna , promised a call back no call back no answer. Soon to report this property to the better business bereau in a few days ! Stay away
Erik
Wall tile in bath has a 3foot crack that is poorly repaired. Needs repair and replacement. Room 412
Chiqutta
Breakfast wasn’t appealing at all!!
Do better or just offer pastries and fruit
….,
Yogurt maybe cereals w/ milk .
Otherwise, excellent from the frontal to maintainence !!!!!
Do better or just offer pastries and fruit
….,
Yogurt maybe cereals w/ milk .
Otherwise, excellent from the frontal to maintainence !!!!!
Paul
Only issue was I was on the 1st floor and late at night the room above me was very noisy.
Darlene
Room was clean
Pillows had bad smell. Breakfast awful.
Pillows had bad smell. Breakfast awful.
Tammy
Very nice hotel. Cleat, pleasant, safe.
Jeremy
Good
Location & surroundings
SpringHill Suites Richmond Northwest
Independence Park Dr, S/N, Richmond, United States
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SpringHill Suites Richmond Northwest
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