Name: Embassy Suites by Hilton Richmond
Address: 2925 Emerywood Parkway, Richmond, 23294, US

10/10

Exceptional

03 Aug 2026

Dana

Very please with the staff, bar and Restaurant. Minor cosmetic updates to the room needed. Air conditioning working at 50 percent otherwise pleasant stay

6/10

Pleasant

02 Aug 2026

Marvin

Was definitely not a bad stay. I’m a stickler for good lighting and my room specifically did not have all the lights working and I couldn’t adjust the temperature but if I make a reservation next time I’m hoping I’ll have a better experience.

2/10

Poor

02 Aug 2026

Brittany

The ac was out

6/10

Pleasant

28 Jul 2026

David

Air conditioning did not work and rooms are dated.

4/10

Poor

26 Jul 2026

Icesoline

The hotel was fine, except the AC was out. The whole time I was there. I didn't get compensated or anything. Just some water and fan.

2/10

Poor

21 Jul 2026

Elina

DO NOT STAY HERE! THE AIR CONDITIONING DOES NOT WORK ANYWHERE IN THE BUILDING!

The A/C was broken throughout the entire hotel—not just in our room. Staff admitted they knew about the problem but kept telling guests it would be fixed “soon.” It never was. Instead, we were expected to sleep in unbearable heat. The building has extensive glass, making the temperature inside even worse. Before booking, read the other reviews—you’ll see many guests reporting the exact same issue.

My family booked and fully prepaid a six-night stay. After bringing all of our luggage upstairs, we discovered there was no air conditioning anywhere in the hotel. We were given only one fan for two rooms. When I politely asked for a second fan, I was told they didn’t have one. Instead of helping, the front desk told us we had to check out.

An employee identified herself as “Kim,” then hung up on me and refused to answer further calls. When I went downstairs, I was told no employee named Kim worked there. One staff member even removed her name tag and refused to identify herself.

At 9:00 PM, with my children already asleep after a long trip, we were forced to pack everything and leave a hotel we had fully paid for. Police were called even though we were calm, cooperative, and already packing. The officer repeatedly warned that we could be arrested if we didn’t leave immediately.

Even after we had left and were loading our car, a staff member continued confronting us outside.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Rodrequis

Great breakfast. Wonderful Staff. Upon arrival the staff were exceptionally helpful and honest. It was a AC issue but very minimal bc they assisted with providing a nice big fan and they have no control over outside extreme temps. Very clean hotel and the drinks and finger food (especially the home fries and homemade ranch) was great! Wonderful hotel definitely enjoy all my embassy suites visits.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Daniel F

Rooms are very old and not cleaned well broken bathroom shower door . Hole in wall rugs very dirty mirror had spit all over it
Staff was amazing

10/10

Exceptional

19 Jul 2026

Adrien

Make sure carry bug spray

Family_with_children

2/10

Poor

18 Jul 2026

Fatima

Dirty room, AC out. Housekeeping non existent. Young man at check in was friendly. Gentleman assisting during breakfast was kind. Would not stay again.

2/10

Poor

16 Jul 2026

Onjae

The room had no working ac in 90 degree weather

Self

2/10

Poor

14 Jul 2026

Surya

I arrived at the hotel at about 6 PM and there was no power and they could not check in. I should have insisted on canceling my reservation at that time but did not do it and that was a big mistake. I went back at about 9:30 PM and the front desk lied to me that everything was working fine though they knew that their air-conditioning was not working. I had to suffer spending a night in a room that was almost 80 degrees without sleep. Next day morning, I was told that service technicians should arrive and check to see whether they can fix that problem. I decided to checkout to save myself from another day of suffering. Property is old without any proper maintenance and it shows. While the shower had decent water flow, the sink had very little water flow. The water flow issue is so obvious that the housekeeping should have noticed and yet nothing was done. This property should be avoided.

Family

4/10

Poor

13 Jul 2026

Naman

This hotel feels like it is stuck in the 1980s. The staff were great, and the breakfast was very good, but the building itself is in serious need of maintenance.

We stayed here as a family of six, including two younger children. Unfortunately, the room had multiple issues. There were buckets around the hotel, and while we understand it was extremely hot and the A/C may have been struggling, that does not excuse the condition of the room. There was mildew in the tub, the pot light in the bathroom was falling out of its socket, water was standing in both the shower and vanity sink, and the showerhead sprayed in multiple directions.

The bathroom was especially frustrating. The toilet was extremely low to the ground, not chair-height at all, and water leaked into the hallway from the bathroom whenever someone showered. For a family room, this made the stay very uncomfortable.

To be fair, the soap and shampoo choices were good, and breakfast itself was great. However, the breakfast seating was poorly arranged and not comfortable for the number of guests using it.

We changed rooms on the second night. The new room was better, but it still had other issues. By that point, we were tired of complaining and just wanted the stay to be over.

Overall, the staff deserve credit, but the hotel needs major renovation and maintenance. I would not recommend this hotel and would not stay here again.

Family_with_children

10/10

Exceptional

12 Jul 2026

Meloni

A/C not working in some.rooms

Self

10/10

Exceptional

06 Jul 2026

Kamaldeen

I have always stay at Embassy Suites. It feels like home away from home experience each time.

Family_with_children

4/10

Poor

05 Jul 2026

Marykate

I was grateful that the manager offered to help, but the overall stay was disappointing. The room was not clean, the sofa bed still had a dirty sheet on it, and the shower leaked a lot.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jackie

I like to lay out of the room just like you got a small apartment

Partner

2/10

Poor

05 Jul 2026

Kendra

At least 3 different rooms they tried to move us to in the hotel had black mold in the bathroom and the AC was not working properly. The bathroom door was warped from moisture and the mold had spread to the floor. The bathrooms need to be renovated before they allow guests to stay.

Partner

8/10

Excellent

04 Jul 2026

Chris

Very nice hotel amazing staff very helpful.
Great location to All activities

Family_with_children

10/10

Exceptional

30 Jun 2026

CHRIS

great

Partner

6/10

Pleasant

28 Jun 2026

Stephanie

We’ve been coming to this hotel for many years as we pass through to stay in South Carolina. In the beginning, it was absolutely wonderful but recently our last stay we noticed that the upkeep the hotel just isn’t there like it used to be. Still the same wonderful Staff and breakfast is excellent, but you could tell that the property maintenance isn’t being kept. Missing bulbs in breakfast area , paint peeling off walls. Water spots and ceiling was leaking when checking in.

Family_with_children

2/10

Poor

28 Jun 2026

Karla

What l didn’t like is the manager admitting The owner of this hotel is so greedy he doesn’t care fixing this hotels that is falling in to pieces! Bathroom door are broken, Shower are rusty and old the entire building needs mayor renovation like mayor l’m not joking they had to give us a full refund after changing to three different room at midnight due to the AC not working and all of the other guests were in the same circumstances. This hotel is an accident waiting to happen l couldn’t even sleep thinking the room was going to catch on fire giving the old exposed outlets. One last thing the rooms are giving to guessed dirty each room that we switch from has something left dirty from the previous guess!! It’s so Sad to see how this embassy suites is bringing down the reputation for the brand! Hilton honors owners do something about it!

Family_with_children

8/10

Excellent

26 Jun 2026

Chris

Excellent hotel, though the rooms and bathrooms are a little outdated. The amazing staff make up for any wear and tear the building may have, and they provide a lovely environment. Gavin at the Front Desk went above and beyond to assist and we will certainly stay here again in the future.

6/10

Pleasant

21 Jun 2026

Jenny

This property is run-down. There was a missing shower nozzle, poorly draining tub (badly clogged pipes), leaking faucet, and bathroom door that wouldn't close because the screw in the strike plate was about to fall out. It looked like someone tried to fix it/replace the doorknob before but didn't do a good job. Also, the towel hook and spring stop were missing from the door- and just like the shower nozzle nobody bothered to replace them. There were random blue stains on the backsplash of the kitchenette. There was barely any hand soap in the dispenser- at the beginning of our stay and stains in the mini fridge that was barely cold. We tried switching rooms but the 8th floor room didn't have a working a/c/ (apparently the hotel chiller was working at 66% capacity on a hot summer day) and the room was even more run down than the first with damaged cabinets and a kitchenette shelf threatening to fall down (Rm 809).

As a longtime Hilton Honors Gold member, we are used to a certain standard and a bit horrified at how neglected things were at this Embassy Suites. The staff and the breakfast were great, but hopefully the manager will immediately take action to fix these issues and invest in much needed repairs and updates to the property.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Claudia

Staff was very friendly and helpful.

Family_with_children

4/10

Poor

14 Jun 2026

Susan

When we came to check in, the lady was great but wanted to give us a different room than what we booked- after waiting we finally were able to get the correct room. The breakfast wasn’t great, the juice tasted watered down. The air conditioning wasn’t working properly and our room stayed at almost 80 degrees the whole weekend. For the money, I would not stay here again.

Family_with_children

2/10

Poor

07 Jun 2026

Chris

We came to stay for our anniversary and it was the worst experience. We couldn’t enjoy the bar because there were kids everywhere which was weird. We didn't know about free drinks until 7pm until it was over. Then we were up all night because the hotel just lets people and kids run up and down the hallways all night long. Outside of our room and the floor above us. Tried to call front desk many times between 12:30am and 1am with no answer and people just were loud all night long. We got up and checked out asap and we were so tired we could barely drive home. So disappointed. Our bathroom door was so water damaged and moldy it had a hard time closing. The pool was so cloudy and nasty you could not see the bottom and it was so low on water there is no way it was filtering properly. No one is clearly taking care of the pool so we did not use it and the pool was one of the main reasons we chose this hotel. We feel $226 a night was way over priced.

Partner

2/10

Poor

31 May 2026

Angel

Management did the right thing by granting a full, hassle-free refund at checkout, but this hotel requires a major overhaul. Our stay began with a broken AC, forcing a room transfer at 2:00 AM.

The replacement room was in poor repair with broken lighting, and worst of all, the mattress and pillows were heavily and severely stained.

Hospitality was severely lacking. A staff member named Carol forced guests out of the atrium common space before posted closing hours so she could leave early (after breakfast), hovering over us so uncomfortably that we left just to avoid a confrontation.

Most alarmingly, the elevators are a major safety hazard, violently jarring guests when moving. The county inspection certificates posted inside the elevator cabs are years out of date (one expired in 2021, another in 2024).

While l appreciate that the front desk manager took immediate financial accountability, I strongly advise booking elsewhere until local code enforcement and health inspectors review this property.

Family_with_children

8/10

Excellent

30 May 2026

Randall

Comfortable and quite. Great Breakfast as usual.

Family

2/10

Poor

25 May 2026

Justina

Disgusting hotel. Mold all over the bathroom walls and on the carpet. All the vents were leaking on the beds. Bed sheets and towels all had stains on them. Would not stay here even if it was free. Absolutely disgusting hotel. True shame it’s a Hilton.

Family_with_children

8/10

Excellent

25 May 2026

Eladio

Great friendly staff. Breakfast was delicious. Clean facility.

Family

8/10

Excellent

23 May 2026

Ralph

We checked in using the mobile app so we could choose a room near the elevator because of my wife’s mobility. The unfortunately the elevator was not working properly so we had to walk further than expected. The side doors were not operating for card reader so when returning we had to park and walk. There were areas in room that were not working (refrigerator, lights). The chef for the omlete station was rude and argumentative. We were there for only 1 night so no need to complain.

Family

6/10

Pleasant

22 May 2026

Tramiekiya

The hotel need some updates. Our bathroom door was broken. The breakfast and happy hour was great!!! Also the rooms are spacious

6/10

Pleasant

18 May 2026

James

Our first day they literally had a system crash and could no provide a room for an hour. Our check in was around 11pm. We did receive $100 discount off our stay. But the close was of each room made noise a problem. 7/10

Friends

10/10

Exceptional

17 May 2026

Traci

Yes, fresh, clean & great selection of food. Turkey sausage was the best surprise!

Partner

10/10

Exceptional

14 May 2026

Willie

The embassy suites in Richmond is very convenient to get to centrally located. If you are visiting Richmond, Virginia, the property is beautiful. There’s always a relaxing environment in the breakfast is wonderful.

Family

4/10

Poor

12 May 2026

David

The property itself is in rough shape. Only 2 of the 4 elevators were operational causing long delays for upper floor guests.
Our room was clean, but:
1) The bathroom door would only close if lifted and slammed. The hinge wasn't fully screwed into the jamb and the maintenance person who visited the room claimed \" it can close\" so he performed no work. Not good for a couple where one of us had recent back surgery and the other has a bum shoulder.
2) One of the sheer curtains was missing in its entirety, prohibiting privacy while lighting the room. The second sheer was shredded, with large gaping holes.
3) The room was covered in leftover double-sided tape from somebody's room decorations. There were numerous on the walls and ceiling.
4) The bedroom desk lamp (designed to be a desk to ceiling mounted item) wasn't screwed into the ceiling and would topple over when switched on or off. The lamp was wrapped in blue tape, so I have to assume that hotel staff knew of this deficiency.
5) The suite door was missing a sweep, leaving a large gap under the door which allowed all of the hallway and atrium noise to filter into the room.
6) The shower pan leaked all over the bathroom floor. The doors sealed properly, but the leak was from the bottom of the shower itself.
7) Most importantly, the A/C was non-functional. Our room was 80 degrees and the hotel's resolution was to provide a box fan to circulate the hot air.

This hotel has been entered onto our \"no go\" list. 2 out of 10 at best.

2/10

Poor

11 May 2026

Julia

First issue was the ac in our room did not work. They said they’d send someone to fix it but never did. Second things were dirty both in the room, gym, pool and restaurant. It was truly one of the worst Hilton Brand hotels I’ve stayed in.

4/10

Poor

10 May 2026

Mahmoud

They have a bad elevators

Family_with_children

10/10

Exceptional

04 May 2026

Delores

House ke

2/10

Poor

27 Apr 2026

Caitlin

While the front desk was understanding and did the best they could for the situation. The hotel was sold with groups of preteen and teen girls who were uncontrollably running on all floors of the building and threw all of the staircases. Our 10 year old had a state competition that she needed to wake up for at 5 AM. Both nights we stayed at the hotel the hotel was unable to manage the kids running wild through the hotel into the night. My husband and I had to visit rooms and parents who were drinking in the bar to ask them to control themselves.
We ended up with a very uncomfortable, noisy, and annoying weekend stay.
Other notes: the fitness room was left trashed and our bathroom toilet would not stop running. We also had no tissues, shampoo or conditioner in our room which led us to the front desk for solutions. Overall inconvenient and would not waste our money again.

Family_with_children

8/10

Excellent

22 Apr 2026

Alicia

Stay was great, food was great. Bathroom was small

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Sebrina

Breakfast was delicious! The bathroom are entirely too small

8/10

Excellent

20 Apr 2026

Shonda

Great! Thank you! I appreciate the generosity and kindness

Friends_and_family Friends

4/10

Poor

19 Apr 2026

Connie

This property is very old and badly in need of updating. The elevators moved very slow, the rooms had an odor, the wallpaper was coming off the walls, the air vents were filthy, the bathroom sink linked, and there were questionable stains on the curtains. The staff was amazing and very friendly but the property itself was not good at all. People I traveled with ended up leaving and going to another hotel because of the condition of their rooms.

Friends

10/10

Exceptional

18 Apr 2026

Taquanna

Great

6/10

Pleasant

13 Apr 2026

Sharon

Overall, we enjoyed this 2 night stay.

8/10

Excellent

13 Apr 2026

Sara

Breakfast was great. Evening \"happy hour\" (snacks/drinks) was great. Pool was very cloudy and made me question the cleanliness. Good location. Rooms are spacious with lots of lighting options. Bathroom is a bit small.

Family_with_children

4/10

Poor

12 Apr 2026

Florinda

The air conditioning was broke and call for someone to come and they never then.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Carmon

The room was clean breakfast was good enjoyed the social hour

Family_with_children

2/10

Poor

10 Apr 2026

Matt

Our AC was broken in the first room so we switched and thought it was working in the second room, but it wasn’t. Staff were nice enough and it wasn’t their fault but very frustrating experience. Someone also pooped in the pool and it was closed for a while and no one took the sign off for when it was reopen and I couldn’t get a clear answer if we could use it or not. Elevators were extremely slow. We really did appreciate the little happy hour though. Oh also our sink was clogged, which was a minor annoyance but still.

Family_with_children

6/10

Pleasant

07 Apr 2026

Alicia

We booked the hotel to utilize the pool and were disappointed to see it was green and cloudy. And did not swim. We told the front desk but nothing was fixed so we did not swim

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Alexus

This property is wonderful the staff was friendly understanding and welcoming. If the prices was lil cheaper I think I’ll visit much more often. But this is definitely one of those you go to when you have time to enjoy relax and get a drink.

6/10

Pleasant

04 Apr 2026

Martha

Definitely needs refurbishment. Our bathroom sink did not drain, the curtains were torn, the bathroom hook was missing. The room was clean, but it definitely needs updating. Also, the $10 per day fee for parking is ridiculous. It’s a suburban hotel with a large self park lot.

We’ve stayed here a lot over the years and it was kind of sad seeing it look so rundown. I’m not sure we would stay there again in the future.

Family_with_children

10/10

Exceptional

04 Apr 2026

KIA

Always amazing

Family_with_children

4/10

Poor

04 Apr 2026

Keona

Limited happy hour snacks, nobody to monitor area and someone put their hands in the bowl. Drinks were amazing. Breakfast was great! Pool was not clean, someone vomited in the pool and it was NOT shut down and drained or noted on the doors to enter pool. Overall the hotel could use some updating.

Family_with_children

10/10

Exceptional

03 Apr 2026

Pablo

The staff was very helpful. The people during breakfast time were amazing

Friends_and_family Family

2/10

Poor

03 Apr 2026

Adam

I am waiting to hear back from the property, but we unfortunately had to leave without staying due to the condition of our room.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Lelia

The breakfast was amazing!!

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Dina

The hotel is in a really good location (sheetz next door, walmart 5 mins away, etc.) It is quiet and has a lovely lobby and atrium area. The breakfast is fresh, delicious and has good options. The bathroom was a bit small/tight. The staff was very friendly and professional. Everyone was super nice. The pool was nice and humid. Very pretty with all the plants. Parking was safe. There is a $10 daily parking fee. The toiletries were good. My children had a great time.

10/10

Exceptional

24 Mar 2026

Anne

Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years

Partner

4/10

Poor

21 Mar 2026

Abigail

AC did not work and our room smelled like smoke

Family

10/10

Exceptional

19 Mar 2026

John

Great staff, friendly and professional. Excellent breakfast. Quiet nights. Good deal.

Family_with_children

4/10

Poor

19 Mar 2026

Javier

Room was filthy, hairs on the bathtub, also stuck to the bathroom ceiling, sink clogged, AC not working.

Friends_and_family Family

4/10

Poor

15 Mar 2026

Shukdeo

Lights not working. HVAC not working. Musty room. Leaky toilet tank.

Family

6/10

Pleasant

06 Mar 2026

Keonna

beautiful hotel, very hot, elevators are questionable and there were kids running around being loud on every floor.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Dodie

Traveled with multiple families and all of our rooms were extremely hot and thermostat seemed unresponsive.
Also smelled like weed throughout halls and outside.
Rooms were spacious and functional although bathrooms were very tight

Family

8/10

Excellent

28 Feb 2026

Najee

.

Partner

8/10

Excellent

25 Feb 2026

Cleotilde

Not Heat the room very cold not good .

4/10

Poor

22 Feb 2026

esther

1) system down had to wait a couple of hrs to go into the room I had a dinner party had to get dressed in the lobby bathroom
2) Ac wasn’t working after a while they got it to work
3) the cover of the AC poped open making a loud noice

Self

10/10

Exceptional

19 Feb 2026

Anthony

Room was very clean.staff and amenities was great 👍

Family_with_children

10/10

Exceptional

12 Feb 2026

Deborah

The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced

6/10

Pleasant

10 Feb 2026

Brenda

About time for remodel. Visible wear on walls, paint & carpet. Bathroom small. All staff interacted with kind & friendly.

4/10

Poor

10 Feb 2026

Leon

The staff was nice The room was outdated includingthe hvac system NO AC in winter, weird smell and the bathroom was small and needs renovation and repair shower leak

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Jean

Breakfast. Happy hour Super clean rooms!! Bathrooms are too small tho Only drawback 😕. Room size in suite excellent but bathrooms should be extended out

10/10

Exceptional

09 Feb 2026

LYNDA

Perfect

2/10

Poor

02 Feb 2026

Rodney

It was freezing in the hotel. We switched rooms a few times because of issues. Inside temp in the room never warmed up and it was 15 degrees outside. The room thermostat say 70 but it wasn’t close to 70 degrees in the room. We slept in our clothes. I will admit the bed was comfortable. We checked out the next morning and I was glad we received a nice discount for the room. The hotel is dated beyond measure with small toilets and a run down structure.

4/10

Poor

31 Jan 2026

Roberta

We did see a roach on the counter under the microwave. It was in the corner. Very nosey at 11 pm from the bar area. Water damaged in the room. Had to call maintenance for television not working .

Leisure Family

10/10

Exceptional

24 Jan 2026

Richard

Staff. was great

8/10

Excellent

21 Jan 2026

Allison

I really neat atmosphere. Staff and Food/Service Excellent!
Rooms need updating, stains on the sofas.. Beds aren't comfortable. Biggest complaint is that the parking lot is pitch black. there are no lights and provides a potentially unsafe environment for guests. Also, to have a mini kitchen a larger trash can would be nice and would help guest keep trash up

8/10

Excellent

21 Jan 2026

Christopher

our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Ezekiel

Everything was good

8/10

Excellent

11 Jan 2026

Kimatha

Clean room, friendly staff

Leisure Partner

4/10

Poor

11 Jan 2026

Sarah

Rooms were terrible. Thermostat broken in both rooms. Wanted us to move to a different room with our young kids at 9pm. Only stayed because we had to. Slow elevators. There were lots of teens/youth socializing in the parking lot after dark. Everything smelled bad

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Melissa

I chose to book this Embassy Suites because I loved my stay at some of their other locations. We did have an issue as soon as we got into our room, the front desk was very polite and accommodating and gave us a new room right away so the issue could be addressed. This specific hotel location, the rooms are out dated and need new furniture and some sprucing up. I did like our stay. The hotel staff and the accommodations like the hot breakfast are great. My family did enjoy the complimentary evening reception/ social hour( drinks (2) and snacks). We ended up ordering dinner there at the time and the food was great. It was a nice way to decompress in the evening.

Leisure Family

10/10

Exceptional

31 Dec 2025

John

Friendly, easy, and kind

Leisure Family

8/10

Excellent

30 Dec 2025

Verified traveler

Surprised to learn of a parking fee. Should have been mentioned during the booking process.

8/10

Excellent

28 Dec 2025

glenn

Nice breakfast.

8/10

Excellent

22 Dec 2025

David

Older property but goodnshape. Staff was very nice

8/10

Excellent

21 Dec 2025

Ikeshea

Great breakfast , well lit parking lot .great location to shopping and restaurants. Staff friendly
Clean rooms

Leisure Family_with_children

6/10

Pleasant

19 Dec 2025

Dana

Used to love Embassy in Richmond. The last two times we have stayed there were roaches. The wallpaper is peeling and cracks. The atrium is beautiful but it has lost its appeal with such bad rooms. The day they will take care of the roach problem but that was said the last time. And now we have to pay a $10 fee to park when we are staying there. I won’t be going back.

Leisure

10/10

Exceptional

19 Dec 2025

Meloni

Perfect

Business

10/10

Exceptional

19 Dec 2025

Diane

We were very comfortable in the bar with great service. The menu options were great and food delicious.

Pet

10/10

Exceptional

17 Dec 2025

Gerard

Very pleased with everything. Certainly would stay there again if needed.

Business Partner

10/10

Exceptional

11 Dec 2025

Antonio

It was amazing. Especially for it being my 1st stay there. We will be back!!!

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Melissa

Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.

Leisure Family

6/10

Pleasant

28 Nov 2025

Catherine

We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Deseanta

It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it

Partner

4/10

Poor

23 Nov 2025

Zakea

The floor was soaked by the bathroom could not tell from what. Mold on ceiling in bathroom. I’ve been staying here since I was 9 and I’m about to be 32. The condition has gone done but the price way up. Breakfast is underwhelming they keep it afloat with omelette bar. Staff is friendly

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Angela

This was an overall good deal for our family. The common spaces were nice and the staff was very friendly and helpful. However the rooms themselves were spacious but weren’t very nice. The room was run down with peeling walpaper and dingy accessories and the extra bedding wasn’t clean. They did replace it though.