Name: Super 8 by Wyndham Richmond/Broad Street
Address: 7200 West Broad Street, Richmond, 23294, US

6/10

Pleasant

06 Jul 2026

Sabiha

Good

10/10

Exceptional

06 Jul 2026

Vivian

The staff was very nice. The environment was quiet and close enough to many restaurants and shopping. Thank you for your hospitality.

Friends_and_family Family

2/10

Poor

22 Jun 2026

sergio

The a/c never worked, the staff member stayed that was working when it wasn’t, I asked to be transferred from the room since I saw few rooms empty and he declined my request and never communicated with us even after I went to the office few times

Self

2/10

Poor

22 Jun 2026

Leroy

Bad service

Partner

4/10

Poor

26 May 2026

Ebony

The stay was good for the one night we needed. Was very disappointed with the staff on how they handled when we complained about a roach. All they did was give us a spray can and told us to bring it back. They also were very rude when my brother had stopped by for 15-20 minutes

Partner

10/10

Exceptional

25 May 2026

Venkatesan

Good for short stay

4/10

Poor

08 May 2026

Jack

There is no continental breakfast.. Completely Lie... Bugs everywhere. Had to leave, It was too gross for my standards. You want cheap this is what you get.. Spend an extra $10 a night to avoid the bed bugs and roaches.

Self

10/10

Exceptional

16 Apr 2026

Taylor

Very comfortable and affordable! Great location

8/10

Excellent

07 Apr 2026

sergio

U

2/10

Poor

27 Mar 2026

Anvesh

.

Self

2/10

Poor

22 Mar 2026

Shardae

Dead roaches in mattress so I canceled and left

2/10

Poor

05 Mar 2026

Hartley

What breakfast menu?
Rooms have roaches
Dirty walls
Front desk guy is a liar and smells like 5 day old curry

Partner

4/10

Poor

12 Jan 2026

Andrew

Sheets had stains and hair. Roaches everywhere and had an awful smell in the room.

Leisure Self

2/10

Poor

08 Jan 2026

Kourtney

The staff is very unprofessional. The room was dirty and infested with Roaches

Leisure Self

10/10

Exceptional

07 Jan 2026

Sidney

Everything is good

10/10

Exceptional

05 Jan 2026

Richard

Yes

Leisure Partner

10/10

Exceptional

04 Jan 2026

Richard

Yes

Business_and_leisure Partner

8/10

Excellent

29 Dec 2025

sergio

N/A

10/10

Exceptional

29 Dec 2025

sergio

N/A

4/10

Poor

08 Dec 2025

Ralph

No breakfast. Not even a box of donuts or an apple
Cleaning staff was quite pushy trying to get me out the door. (Left at 5 minutes to checkout)

Business Self

4/10

Poor

02 Dec 2025

Richard

There's no breakfast. Breakfast is a cup of coffee. I'd do better off going to micky ds and getting the mcgrittle breakfast special for $5.

Business_and_leisure Self

10/10

Exceptional

25 Oct 2025

Tonya

The bed was so comfortable, the staff was polite, efficient, and I really liked the stay. I'll book there when I need a room.

Business_and_leisure Self

2/10

Poor

24 Oct 2025

Simone

More like a 1 star property. Scary looking area. Smelled bad right when walking in, like pot smoking and who knows what else. Rock bottom. Stayed alone as a woman for (thank god!) only one night for a conference in the area. Didn’t touch the shower or the carpet. Yikes! You do get what you pay for. Go elsewhere.

Business Self

6/10

Pleasant

13 Oct 2025

Richard

Listed as having breakfast included but there was none

Self

6/10

Pleasant

11 Oct 2025

Bonnie

no breakfast. No coffee, no fruit no juice

Partner

2/10

Poor

03 Aug 2025

Yazzman

Terrible terrible place

There was roaches in the room alive and dead. Rust everywhere in the room.Someone tried to enter my room around 12:30 on the second night. when I tried to call the front desk. No one answered so I left early.

Business

10/10

Exceptional

29 Jul 2025

Dominique

Was definitely able to get some sleep

Business_and_leisure Self

2/10

Poor

12 Jul 2025

Marcus

No window shades.I had to hand sheet over window.The carpet had wet odor and there were roaches

Business Self

2/10

Poor

10 Jul 2025

Clarence

Unless you're out of options...

The outside is nice and convenient but the room that I had had roaches, the ac didn't cool anything and the microwave didn't work. At least the tv worked. I don't know about the mini-fridge as i didn't use it.

Self

2/10

Poor

30 May 2025

Kiara

Too many roaches!

2/10

Poor

21 May 2025

Christina

I already left a previous review stating this place is unprofessional. I was kicked out before my stay was complete. I wasn’t given back my deposit either despite there being no damages left to the room, and they called the cops on me even though they were the ones not helping me in my situation. I wasn’t even allowed to retrieve my jacket upon leaving. I was rushed out at night in the middle of a rain storm. I want a full refund due to the inconvenience! I deserve that much after months of giving them my money!

Business_and_leisure Partner

2/10

Poor

21 May 2025

Fnu Akber

Do not stay here. Hotel Room and lobby smells like gutter. I m still sick after a week too. save your money

Leisure Self

2/10

Poor

21 May 2025

Christina

Did not give me my deposit back, kicked me out hours before my stay was complete, called the cops on me when they were the ones being unprofessional and unhelpful. They didn’t even allow me to retrieve my jacket. I want a full refund and/or my deposit back due to the inconvenience of kicking me out at night in the pouring rain.

Business_and_leisure Partner

2/10

Poor

18 May 2025

Richard

When i got here to check in they sent me to a room that wasnt cleaned. Saw a roach on wall in room near bed.
The sink in bathroom would not drain at all.Staff were not very friendly. Will not recomend this place.

Leisure Self

4/10

Poor

11 May 2025

Brandi

Poor service and quality hotel

During our 4 night stay they never cleaned the room and only changed the towels once after I asked for fresh towels. When I asked the front desk for a towel they refused to give me one. The property smelled terribly. Would not recommend.

Business

2/10

Poor

07 May 2025

shomi

That place had really bad smell. And when I booked it said breakfast included their wasn't even any dinning area, they weren't any breakfast. So much disappointment. Even in the room their wasn't any chair to sit. Ac doesn't work properly.😔😔

Leisure Family

10/10

Exceptional

27 Apr 2025

sergio

Excellent

2/10

Poor

22 Apr 2025

sarienna

Not a dam thing it was a disgrace not fit for a dog to live in

Leisure Family

2/10

Poor

20 Apr 2025

sarienna

It was discussing. A dog not fit to stay there, let lone a human being customer service was very
Unprofessional

Family

2/10

Poor

18 Apr 2025

Rodney

They got roaches

Leisure Self

2/10

Poor

01 Apr 2025

Jason

Vomit smell throughout the lobby, 1st and second floors; no hand soap, no toilet paper; no laundry facilities nor breakfast (as was advertised), and I would swear the blanket on the beds were curtains. I could go on...

4/10

Poor

23 Mar 2025

Sarah

Smoking rooms were not clean

Leisure Partner

2/10

Poor

14 Mar 2025

Jerold

Did not hold my reservation for a room with a king sized bed

2/10

Poor

14 Mar 2025

stephen

I have never written a review about a company before in my entire life , so that being said , that should be all you need to read . This place should be condemned. Pictures of the hotel are not accurate , furniture is destroyed , my toilet didn't flush , roaches , blood stains , \"white\" stains , no comforter . Cops in and out every 5 minutes. Arguments and fights breaking out every night . If I wasn't forced to stay here I would gladly have left

Business

2/10

Poor

16 Feb 2025

Caleb

My girlfriend and I came down from PA for the weekend. We checked into our room to shower, and came across a couple things: the water wouldn’t come out of the shower head, and there was a roach in the bathroom. The staff accommodated to get us a new room, but the new room also had a roach. Very unkempt. There were burn holes in the sheets, and the water came in through the window when it rained. Overall, not a good stay.

Partner

2/10

Poor

27 Jan 2025

Dess

Bad experience dirty room

Leisure Self

2/10

Poor

12 Jan 2025

Hassan

Trifling

4/10

Poor

10 Jan 2025

Weyketta

Think twice

The check in and out process was easy. The hotel needs a MAJOR remodeling!! There was a weird smell in the lobby/check in area. The bathroom door knob was very wiggly. The desk chair in the room needed to be replaced A.S.A.P.!! It was a black leather chair were the leather had peeled so bad, the seat of the chair looked gray. There was a black shirt left in my room. It is a true roach hotel!!

Self

6/10

Pleasant

02 Jan 2025

Brenda

It was quiet and housekeeping came by on the second day.👍
Fuzzy TV picture the whole time of stay. Although I didn't see any live bugs, a smashed one was on the wall.👎

Leisure Self

8/10

Excellent

28 Dec 2024

Dess

.

2/10

Poor

01 Sep 2024

Brenda

This hotel was ridiculously dirty and outdated. I had to change rooms twice, not only that, the outlet in my room electrocuted me when I tried to plug in my phone charger, my sheets were dirty, I will never stay at this hotel again. EVER!!!!

Friends_and_family Family

2/10

Poor

21 Aug 2024

Jessica

We just wanted a place to sleep when we lost power. We found a marijuana pipe and beer bottle caps on the floor. The TV barely worked. We called for more pillows (only 2 tiny ones for a king size bed) and he said they were locked up and he couldn't get them. I never pulled the covers back because I was so disgusted. Luckily our power came back on in the middle of the night so we went back home.

Leisure Partner

2/10

Poor

13 Jul 2024

Joey

The room smelled very moldy

Business

8/10

Excellent

14 Jun 2024

Verified traveler

Get what you pay for 3.5 out 5

For the price, it's a good stay however the blanket is thin. My only real criticism is that breakfast is not available as advertised. Waffle House, First Watch, and other breakfast spots are close by but remove the breakfast advertising or allow guests to at least get water or bottled juice throughout the day.

Partner

4/10

Poor

25 May 2024

Sharon

I do not recommend.

This Super 8 is in need of a thorough cleaning. Surfaces were clean, but visible dirt was seen in the corners of the bathroom floor and the window sills. Beds were made but sheets were stained. Mattress was very uncomfortable. I won’t be staying at Super 8 again.

Friends_and_family Family

2/10

Poor

15 Jan 2024

Jason

NO BREAKFAST

I had accidentally selected smoking, I asked to change it or cancel, I was denied on both. I selected this room in part because it was advertised as breakfast included. When I arrived a sign was up indicating that there is no breakfast. False advertisement. The rooms were old, the location is noisy. I could see the outside through the large gaps between the wall and the ac unit. But at least I lived through it. You get what you pay for i guessi.

Friends_and_family Family

2/10

Poor

10 Oct 2023

Tammy

Literally worst place I’ve ever stayed. First they gave us a key to a room that was already occupied. Then the room got….. the door had been busted in at some point because the top lock was broken. Floors were too nasty to walk without shoes, sheets were even questionable. How this place is ok to keep running i have no idea.

Business Family

2/10

Poor

30 Aug 2023

Wesley

Add said breakfast included this was untrue. Shower/tub was filthy! Toilet was leaking on bathroom floor

Leisure Self

4/10

Poor

01 Aug 2023

Gary

It’s a tired old hotel. In a noisy neighborhood. Would not recommend it to anyone. Stayed only one night. Cancelled the next two.

Leisure Friends

2/10

Poor

17 Jun 2023

Supriya

This property is unsafe and unhygienic. The room was not cleaned, bedsheet had food crumbs, blankets had holes and shower curtain was missing! The entire hotel passage had smoking smell. Breakfast advertised was not available due to budget cut, only coffee served. The only good thing about the hotel was front desk service.

Leisure Family

2/10

Poor

23 Mar 2023

Stephen

Good property, just need cleaner paint, sheets and the “aura” around it.

Leisure Self

4/10

Poor

06 Mar 2023

Kathleen

Heater was gutted out and did not work.. towels were stained.. furniture was chipped and damaged.. the guest-defaced artwork of confederate statues on the wall was entertaining though.. #BLM

Self

10/10

Exceptional

11 Aug 2022

Shane

Recent Stay

Check in was easy. Owner recommended a near by Indian restaurant which was great.

Business

2/10

Poor

12 Jun 2022

Gail

The rooms were filthy. Shower was not clean, nor was the shower head. Furniture was falling apart. Was not dusted or vacuumed. Windows and mirrors needed to be cleaned. You were instructed that our room had 3 people, but not enough towels.

Friends_and_family Family

4/10

Poor

25 Apr 2022

colton

Decent location and price but the sheets were stained, every single bathroom towel and rag had stains on them even a pillow had a stain on it. Luckily I had brought my own stuff. I understand I paid little and got a smoking room but I at least would like for clean stuff. The tub looked like it hadn’t been scrubbed along with the crumbs on the bed and dirt on the floor. Plus the door didn’t even shut the whole way and the dead bolt was halfway snapped off of the door.

Leisure Family

4/10

Poor

04 Apr 2022

Michael

bring your own entertainment!

staff were friendly and hotel generally clean. however the toilet seat was broken and the tv had no service. friend staying in another room had the same issues. there appeared to be no TV service in the hotel at all.

Friends_and_family Friends

4/10

Poor

28 Mar 2022

Verified traveler

Unacceptable Room Stay

Definitely not a family friendly environment. Very smokey smell throughout. Could smell marijuana in the hallways. No continental breakfast as advertised. Cigarette burns in the comforter. Rooms smelled smokey even though it was a non smoking room. I cannot rate this room as being satisfactory or average in any way. this was probably my worst hotel room stay in my life.

Friends_and_family Family

2/10

Poor

28 Feb 2021

Verified traveler

Bad!!!!

Dirty room..bad smell..tv wouldn’t work properly..loud guests ALL NIGHT!

Self

6/10

Pleasant

19 Feb 2021

Isadore

Everything just average

Business

10/10

Exceptional

22 Mar 2020

Verified traveler

I liked how the customer service showed me ways I could actually save money for my next visit

Leisure Self

10/10

Exceptional

18 Mar 2020

Verified traveler

Very clean rooms nice font desk guy good services and no bed bugs in the room very nice motel thank u very much

Leisure Family_with_children

2/10

Poor

02 Mar 2020

Teresa

It's a painted DUMP!!

The place was dirty. Burn holes on the comforter and blankets. Hot water non existent when taking a shower at 9a.m. Only 3 functioning TV channels. Windows held closed with stick in window. No truck parking sign in back of hotel then, family member of owners hotel allowed to park there blocking majority of exit. Staff knocking on the door CONSTANTLY trying to come in during the day.

Business

8/10

Excellent

21 Jan 2020

Verified traveler

Not too happy

The room was nice and clean. But the continental breakfast could be better. It was not pleasing at all. Especially, the breaksfast area which is so small.

Partner

2/10

Poor

01 Jan 2020

Ronica

The place was dirty i was told i couldnt get my money back

Leisure Self

10/10

Exceptional

02 Dec 2019

Henry

Great Deal!

I was very pleased with the new management at this Super 8. The young man at the service desk was very friendly and made me feel right at home. The room was nice, it looked like it had new carpeting, the bathroom was clean and the bed was very comfortable. It's an excellent deal for the money and the location is so convenient to anything. I plan on staying there again when I'm in Richmond the first week of Jan. 2020.

Business

6/10

Pleasant

17 Nov 2019

Verified traveler

Noisy

People in the room above were up most of the night stomping (literally) around.

Self

10/10

Exceptional

16 Nov 2019

Amagueye

Very nice

Business

4/10

Poor

23 Oct 2019

Sean

The room was clean and the bed was comfortable. My only complaint is when you walk into the lobby and all you smell is stale marijuana, it wasn’t just at the time it was also walking out in the morning, and all of the super 8s I stayed in this one has the worst breakfast area by far

Business

6/10

Pleasant

13 Oct 2019

Verified traveler

Place was real easy to find. The room was clean Staff at check in was very nice. The room did have an odd odor and when we went to check out no one was there which is very odd.

Leisure Family

6/10

Pleasant

11 Oct 2019

Verified traveler

In our non smoking room there were cigarette burns in the comforter. In the bathroom the electrical outlet was sticking out of the wall. Breakfast was minimal and bleak.

Leisure Family_with_children

2/10

Poor

25 Sep 2019

Verified traveler

Yuck yuck yuck yuck yuck yuck yuck yuck!!!!!!!!!!!!!

2/10

Poor

23 Sep 2019

Verified traveler

I got there and they said there was no reservation and no rooms available

Leisure Friends

2/10

Poor

02 Sep 2019

Carnell P

Wont stay again....

First off the blanketsbwere dirty the ac bearly worked.
The lady at front des was rude and short with me.
Stains in sheets hall ways were disgusting carpet was just nasty..

Partner

6/10

Pleasant

15 Jul 2019

Roze

The room that given to us is dirty and smelly. We went to receptionist to report this issue. The receptionist gave us another room which is much cleaner than the first one eventhough the bed sheets, pillowcases and towels have a lot of stain. This hotel needs more improvement. The receptionist is helpful.

Friends_and_family Family

6/10

Pleasant

03 Jul 2019

UnhappyTraveler

I have never had to check in a hotel with bullet proof glass very uncool but too late to book elsewhere. Honesty or better description of breakfast would have been appreciated. To me a couple defrosted waffles 1 packet of oatmeal and stale cereal is NOT breakfast. While the folks were nice to many other factors will never have me stay here again and likely never at another super 8 or Wyndham. Sad as I was really looking forward to this get away for a night away after a stressful few weeks

Leisure Friends

10/10

Exceptional

15 Jun 2019

Kameka

Love staying here

Family

6/10

Pleasant

28 May 2019

Courtney

Serves Its Purpose

The room was smelly. It was non smoking but the walls and sheets had cigarette burns on them. Everything else was okay. For the price and location I wasn’t expecting five star service, but the employees were really nice. Let’s just say it served its purpose. Bed was comfy and shower was clean, it’s a win in my book with that.

2/10

Poor

16 Apr 2019

Amy

Not expecting the Hilton but was hoping for decent

There were toenails in the bathroom, bag of trash under the bed, a towel under the other bed, “milky substance “ in the trash can, and the blankets on the bed should have been curtains.
In the morning we were awoken by a girl yelling down ball and pounding on doors.

Family

10/10

Exceptional

24 Feb 2019

Kameka

They awesome

Love staying here

Partner

6/10

Pleasant

23 Feb 2019

Charles

Everything was clean except for the shower that had mold growing in there. The shower curtain also had mold on it

10/10

Exceptional

27 Jan 2019

Kameka

Will come again

Very quite and cozy the people in the office is very respectful I always go here😍😍😍❤️❤️

Partner

4/10

Poor

06 Dec 2018

Verified traveler

The building smelled like paint or stain. The first room I was put in was not even cleaned and I had to be put into a different room. Someone in the room above us was up all night, thumping all through the night and keeping us up. The windows in the room had no screens and a crack in the window over 12\" long that was raised so easily could have broken.

Leisure Family

8/10

Excellent

18 Nov 2018

Verified traveler

Pleasant front desk check in. Nice remodeled room. Clean comfy beds. Need to get better towels. Overall great value for price.

Friends_and_family Partner

2/10

Poor

12 Nov 2018

Verified traveler

I booked this hotel based on reviews. HAH! Non smoking room? No Way... Burn marks in bedding - Burn marks on the floor. Walls peeling. HORRID.

We stayed ONE NIGHT and checked out immediately in the morning - the fellow? His English was 'doubtful' at best (or so he claimed). Asked for a proof of checking out (so as not to be charged for the other nights we had reserved... he said he had to call his manager... he didn't understand... He called someone who just said YES YES on the phone.. but nothing.. no paper - no receipt.

I insisted and refused to walk out without proof of cancelling the next two nights. Finally he tore off a piece of paper (yes TORE IT OFF!) and scribbled CANCELLED and signed \"DW\" no name - no proof - no title.

I'm calling my credit card and blocking... awaiting their 'credit' as they had ALREADY charged three nights across two rooms!

RUN THE OTHER WAY!

4/10

Poor

11 Nov 2018

Alita

I wish I rented a car

Well I can totally say you get what you pay for. A fight broke out over night. Someone knocked on my door constantly (I think it was kids) but it made me feel uncomfortable. I will say whatever I asked the front desk to do, they did without complaint. The floors were not clean and there were roaches.

8/10

Excellent

17 Aug 2018

Verified traveler

Short Time

All was good but the concession machine was not working.

8/10

Excellent

16 Jun 2018

Peter

So far-so good!

10/10

Exceptional

22 May 2018

Kameka

Enjoyed my stay at Super 8

My stay was great but the only thing was wrong was that they needed thicker blankets but other than that i really enjoyed my stay there. Will come back again😍😍😀😀

Partner

2/10

Poor

14 May 2018

Jay

Not good would not stay again

6/10

Pleasant

10 Apr 2018

Connie

fair enough

Stayed for 1 night , good location ....