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Quality Inn North Richmond

Richmond - VA · United States

801 East Parham RoadView location

5.6/10Review score1,000 Reviews
Cleanliness5.4/105.4
Service6.2/106.2
Comfort6.2/106.2
Condition5.0/105.0
Location6.4/106.4
Neighborhood7.0/107.0
Amenities4.8/104.8
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn North Richmond

Get more for your money at the Quality Inn hotel near Richmond International Raceway. Nearby destinations include Kings Dominion amusement park, Richmond International Airport, University of Richmond and Virginia Commonwealth University.

Enjoy amenities like free continental breakfast, free WiFi, meeting and banquet rooms and a business center with access to a computer, Internet, copy and fax machines. Guest rooms feature a balcony or patio, coffee maker, hair dryer, iron and ironing board.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Quality Inn Richmond North, you'll be centrally located in Richmond, within a 10-minute drive of Richmond Raceway and Broad Street. This hotel is 10.5 mi (16.9 km) from Short Pump Town Center and 7 mi (11.3 km) from Virginia Commonwealth University.

Make yourself at home in one of the 82 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond?

This hotel has 1938 square feet (180 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to August.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lewis Ginter Botanical Garden 3 km / 1.9 mi
Belmont Golf Course 3.4 km / 2.1 mi
Chamberlayne Actors Theatre 3.5 km / 2.2 mi
Three Lakes Park 4 km / 2.5 mi
Virginia Randolph Museum 5 km / 3.1 mi
Henrico Sports & Events Center 5.3 km / 3.3 mi
The Crossings Golf Club 5.6 km / 3.5 mi
Cultural Arts Center Glen Allen 6 km / 3.7 mi
Northside Dog Park 6.5 km / 4 mi
Lavender Fields Herb Farm 6.5 km / 4.1 mi
Richmond Raceway 7.6 km / 4.7 mi
Crump Park and Meadow Farm Museum 7.8 km / 4.8 mi
James River Cellars Winery 8.2 km / 5.1 mi
Arthur Ashe Athletic Center 8.7 km / 5.4 mi
The Diamond 8.8 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Hotel safe
  • Lift access
  • Garden
Show 19 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 1
  • Game roomExtra charge
  • SaunaExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Quality Inn North Richmond

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Quality Inn North Richmond

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Satellite TV
    • Fridge
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Quality Inn North Richmond

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toiletries
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Cable TV
    • Tea and coffee making facilities
    • Ironing set
    • Satellite TV
    • Desk
    • Housekeeping
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quality Inn North Richmond

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Quality Inn North Richmond

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable6 photos

    Quality Inn North Richmond

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED SMOKINGDouble or Twin • KING BED SMOKINGDBT.KG-JK

    Photos are not available for this room type.

    Quality Inn North Richmond

    Double or Twin KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable10 photos

    Quality Inn North Richmond

    DOUBLE TWO DOUBLE BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Housekeeping
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable6 photos

    Quality Inn North Richmond

    DOUBLE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Toiletries
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Hairdryer
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-2

    Photos are not available for this room type.

    Quality Inn North Richmond

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Quality Inn North Richmond

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn North Richmond

5.6
Review score
1,000 Reviews
Cleanliness
5.4 /10
Service
6.2 /10
Comfort
6.2 /10
Condition
5.0 /10
Location
6.4 /10
Neighborhood
7.0 /10
Amenities
4.8 /10
100 reviews shown
4/10
Poor
10 Jul 2026
CRYSTAL
Dirty, undergoing renovations
Self
2/10
Poor
03 Jul 2026
Jamal
This hotel need to completely close down until they finish those so called renovations….. the water pressure was horrible …..the shower leaks really bad and it has a bug infestation
Friends
2/10
Poor
02 Jul 2026
Derrick
The hotel was not renovated like it stated. My room had a bullet wound in the window. The carpet was dirty and soiled. The lining and towels/rags were soiled and dirty. The room has bad lighting. The TV did not work. I want a refund.
Friends_and_family Family
2/10
Poor
29 Jun 2026
Donnell
Old and horrible
Self
2/10
Poor
25 Jun 2026
Emmett
The place has roaches! The carpets were dirty. They are attempting to remodel, but I would have been happy with ZERO bugs! Didn’t like waking up to roaches crawling on us. Didn’t like sitting a the table and roaches crawling up the wall beside us. Went to Walmart and bought roach spray. Before bringing anything into my house, had to spend $50 at the laundromat, and spray luggage with roach spray to avoid transporting bugs into my house. Will never stay there again.
Breakfast was crap! Pool was nice.
Friends_and_family Family
2/10
Poor
25 Jun 2026
Lorenzo
The hotel was in terrible condition.
Friends
6/10
Pleasant
22 Jun 2026
Bin
Lack hair blower
4/10
Poor
21 Jun 2026
Michael
This property is easily accessible from I-95. The property itself is very much run down despite obvious renovation attempts. Towels were stained and dirty. Despite 3 people staying in the room, only two sets of towels were in the room. It took several hours for another set to arrive in the room. The pool is outdoors, but no one was using it. There was also a strong aroma in the stairwell and hallways, with a beer bottle that was left in the far stairwell the entire weekend. The room was fine for me, but it was far below standards of other Quality Inns that we have stayed at.
Family_with_children
4/10
Poor
19 Jun 2026
Linda
Everything was filthy or broken. The bathroom towels, tub were dirty. The kitchen sink was broken. Everything was dirty and run down. It was very unpleasant stay.
Partner
2/10
Poor
19 Jun 2026
Daniel
First, this place is under construction which was NOT stated. Second, the staff sent me to a room that was occupied. When I came back, she sent me to a room that was VERY sketchy! Holes in the ceiling out side of the room, stains on the walls inside along with stains on the sheets. The bathroom was NOT cleaned and had bugs in the shower. I have pictures! The carpet was old but had t been vacuumed in a while. This place is disgusting. I would RUN!!! Will NOT come to this place again!!
Family_with_children
4/10
Poor
07 Jun 2026
Cory
Property was difficult to get into . Construction materials everywhere. They put us on 1st floor , which was fine but most of the rooms had the doors wide open and were all tore up from construction The pool was drained , and that was one reason we chose the place . Won’t be staying here again
Friends_and_family Friends
4/10
Poor
30 May 2026
Marquita
Holes in my sheets… Room wasn’t ready at check in. Pillows and Towels were worn. No elevators with stairs being steep. Always had to walk outside. High bushes around the entrance allowing someone to jump out at you in the dark because there is only one way to get to the rooms. Not using other available rooms. Same rooms keep getting recycled.
Self
4/10
Poor
28 May 2026
Lloyd
Garbage piled up for two days. Door latch didn’t close properly. Found one door pinned open. Fire extinguisher expired. No shampoo in dispenser. Shower leaking. Ran out of bathroom. Ice machine empty. No coffee in lobby one morning. Tile used is not correct for commercial application. Never tried HVAC. Heard one guest complaining that his didn’t work or his TV. Couldn’t find anyone when I wanted to check out. Would not use again.
Family_with_children
4/10
Poor
25 May 2026
Eric
We called and asked for a crib. When we arrived, there was no crib. We left and they refunded our reservation but had to find another hotel in the area at 1am...with a baby.
Family_with_children
2/10
Poor
23 May 2026
Julie
The first room we were offered had three live cockroaches in it and the sink was dirty-filled with ashes from a cigarette. Very dirty conditions throughout the whole inn. We were offered a replacement room upstairs that did not have bugs but the towels had hair on them and bedsheets had cigarette burns and stains. Very disappointing.
Family_with_children
2/10
Poor
11 May 2026
Lawrence
The room door was not secure when I arrived at the room. The hallway carpet was filthy. The room was no smoking but had a smell of smoke. The bed linen was filthy as if it has not been washed or changed in weeks I would never stay at or reccomend this to any one to stay at.
Partner
2/10
Poor
10 May 2026
Brian
All around nasty, go somewhere else!
Friends
2/10
Poor
01 May 2026
Karen
Stay away. Absolutely filthy !!! Dirt on floors , tons of dust on lamps, phone everything.
Partner
2/10
Poor
12 Apr 2026
Kathleen
I know that the “quality” of Quality Inns varies but this property was by far the nastiest motel I’ve ever been in. Chose it because it’s just off I95. Big mistake 😱
Partner
2/10
Poor
04 Apr 2026
Louisa
The overall conditions were poor. Terrible shower and stained room furniture. Stained towels. Limited breakfast options. Thermostat didn’t work. Poor house keeping
Family_with_children
2/10
Poor
29 Mar 2026
Sadia
I had a very disappointing stay at this hotel. The room was not clean upon arrival—the toilet was dirty and not functioning properly, which was extremely inconvenient. The shower was also unclean, making it uncomfortable to use.

Additionally, the phone in the room was not working, so I was unable to contact the front desk for assistance when issues came up. This lack of basic maintenance and cleanliness is unacceptable, especially for paying guests.

Overall, the experience did not meet even basic standards of hygiene and service. I would not recommend staying here unless significant improvements are made.
Friends_and_family Family
6/10
Pleasant
23 Mar 2026
Brenda
Staff were very nice and helpful. Renovations were being done to the building our room was in, so there were a few issues: no working ice machine, little things missing like the hook on bathroom door, room had an industrial smell when we first checked in (we bought an air freshener to get rid of it), the ceiling over the bathtub started leaking the second night, the grout hadn't been wiped off between the bathtub wall tile.
Family
2/10
Poor
23 Mar 2026
Susy
The hallways were dirty, and the rooms had stained bed sheets and sticky floors. The lamps were also dirty, and even the doors were so filthy they weren’t even white anymore. The entrance door to the building wouldn’t close properly, meaning it stayed open all night and anyone could walk in. Breakfast options were extremely limited, with almost nothing available besides waffles.
Friends
4/10
Poor
22 Mar 2026
David
The place overall was unclean, definitely too expensive for the conditions. There was bad carpeting in the hallways. It was not vacuumed. There was a broken, smashed in doorway across the hall. The breakfast was very limited. I can't see a good reason to stay here again.
Partner
2/10
Poor
22 Mar 2026
Anindya K
The TV didn’t work and the front desk acknowledged that. The hotel sign lights were out. The carpet stinks, overall condition is very bad. The bed sheets was dirty and had to call the front desk to come and change it. The bathroom door make terrible noise and the bath tissue holder is broken…I am asking for some refund. If I had a choice I would have left. We couldn’t even sleep well
Family_with_children
4/10
Poor
22 Mar 2026
Rachel
There was what looked like a bullet hole through the window of the room, that we didn't notice until we were about to check out, and opened the curtains.

Several of the towels were badly stained.

Would not revisit this property
Partner
2/10
Poor
14 Feb 2026
Marjorie
Horrible! Hallways dirty and with an aroma of marijuana throughout. Dirty stained towels, used loofahs in the shower, and no hot water. The door to the outside was propped open and when closed wasn’t secure. . This place should be condemned. We will never select Quality Inn again.
Partner
6/10
Pleasant
10 Feb 2026
Jennifer
I didn’t have high expectations if this wasn’t $85 room while we were traveling up 95. Just a place a lay our heads for the night. But I left the water in the shower run this morning for five minutes and never got a drop of hot water. I feel like regardless of how much a room cost. There should always be hot water.
6/10
Pleasant
21 Dec 2025
Brian
Room was clean.
Leisure Self
2/10
Poor
16 Nov 2025
lester
It was under renovation. Even the room we were in. Rusted lamps. Shower tub dirty.
2/10
Poor
15 Nov 2025
Emily
This place was trashed. They are remodeling which might help someday. But the room we were given had dead bugs all over the floor by the air conditioner and the sliding door was very precariously closed without a good lock and also had what looked like a bullet hole in the glass. The lights in the room did not work either. They said they refunded us and I hope that’s true. We left and stayed elsewhere.
Friends_and_family Family
2/10
Poor
15 Nov 2025
Elizabeth
Hotel was under construction the whole time I stayed there and was extremely loud for hours and hours until about 7pm each night. It was awful. Not relaxing at all I could not think straight or sleep.
Business_and_leisure Friends
10/10
Exceptional
07 Nov 2025
Sydney
Kind staff
Leisure Partner
8/10
Excellent
20 Oct 2025
George

None

Not the best not the worst I stay was a pleasant .
Partner
4/10
Poor
20 Oct 2025
LR
If \"false advertisement\" was a thing here on Expedia, this place would be the epitome!! NOTHING, and I mean NOTHING on this site relates to this dump. Check-in and front desk staff were friendly, but that's where \"nice\" ends! By the construction \"goods\" in the parking lot, they are at least trying to revamp the place, but it's obvious, nothing here has been \"touched\" in too many years!!
Property is \"unkept\", room was simply not clean. The only thing remotely clean was the bed, but the linens were at least five years overdue for replacement.
Apparently, I didn't get the memo about the 'hood either! lol. Slept withe my 9, unholstered on the night stand, and checked my vehicle at least five times during the night.
Felt so uneasy here, I forfieted my prepaid second night and drove all night to go home after the event that brought me to town.
I know, it's on me for staying here, but again, this place is way over-rated on Expedia, and Choice Hotels really needs to be a lil more selective in who they align with, IMO.
Business Self
8/10
Excellent
17 Oct 2025
Eric
Nice place
6/10
Pleasant
16 Oct 2025
William
Room was in disrepair. Could not close the glass door leading to the barren balcony. Some furniture broken , burn marks. Gave a coffee pot with no cups or coffee. Glass door to balcony was filthy. Cobwebs on ceiling. Blow dryer not functioning and the plastic was burned. Beds were clean and very comfortable, only saving grace. Oh and the waffle batter for breakfast was watered down, toaster did not work and coffee dispenser was erratic. Bathroom and sink were also cracked and in need of fixing.
Leisure Family
2/10
Poor
11 Oct 2025
Troy
We had two rooms. They were so dirty…. We stayed in non smoking & it smelled so bad like smoke so we went & bought some air fresheners. They didn’t help at all. There were holes in the sheets. There was mold in the shower & on the shower curtain. There was hair in the sinks & showers & stains on the towels. The smoke detector had been removed (which is illegal). There were dogs in the rooms next to us & we heard barking late at night in both sides of our rooms. We were not aware that the hotel was under construction & I think that should have been brought to our attention when reserving. We didn’t have anywhere else to stay so we checked out as early as we could the next morning.
Business_and_leisure Family
2/10
Poor
09 Oct 2025
Freddie
The place was under renovation when we visited the hotel. The place was very dusty and there were even construction materials outside the room. I cancelled my booking and asked for a refund but up until this time the refund is not yet sent and the problem is not yet resolved.
10/10
Exceptional
08 Oct 2025
Sadrionne
Very quiet, nice room, staff was welcoming
Leisure Partner
2/10
Poor
15 Sep 2025
Julio
Closet
Leisure Self
2/10
Poor
01 Sep 2025
Julio

If you have respiratory issues, pass as away possi

Musty smell, no air circulation at all, terrible cigarret smell.
No sheets replacement
Friends_and_family Family
2/10
Poor
23 Aug 2025
Cynthia
I was devastated the first room they put us in had cockroaches running around the entire room. They were doing construction on the bottom half of the second part of hotel,and still renting the rooms above . I insisted to look in another area of the hotel they had offered, thst room was cleaner. When we went to get breakfast the next morning the ceiling was leaking around the food area. We left and ate elsewhere. I would not recommend this hotel in Richmond at all!!
Leisure Family
2/10
Poor
18 Aug 2025
Jared
ITS A DUMP, its bad, really bad, only got one room key for 4 adult men, only got 2 towels for the 4 of us, soap and shampoo dispenser in shower were empty, no remote for TV, when finally got remote, TV channels did not work, just said no signal, front desk guy does not speak good English, was always nowhere to be found, place smelled like puke, cat pee, or marijuana depending on where you were, flies everywhere, pool was gross, breakfast was a joke, everything was out of order, ice machine only worked when it wanted to, ni light bulbs in the lamps, etc etc, please find a different hotel/ worse place i every stayed at, Im not kidding.
Leisure Friends
4/10
Poor
18 Aug 2025
James
I had bugs in my room
Leisure Self
6/10
Pleasant
17 Aug 2025
Greg

Not haitful but not as described online

This place has a lot of potential but fell a bit short of expectations. The front of house staff was courteous. To be fair, they were renovating while we were there. It's definitely in need of some updating if they're going to charge the rates that they do. The non smoking units smelled like they were smoking units. All in all, we stayed. the pool look like it was a swamp. if you need a place to sleep for a night, it will do. If you're looking for a place to stay for a family vacation, I wouldn't recommend.
Friends_and_family Family
4/10
Poor
17 Aug 2025
Christopher
The bathroom was dirty, there was no service on the tv so you could not watch tv, the breakfast bar was dirty with water coming in through the ceiling and everything in the breakfast area was wet.
Leisure Partner
4/10
Poor
14 Aug 2025
James

Bad place

It was a terrible decision to stay there bed was dirty had to ask for clean quilt. Tv did work. Ac was noisy and not good
Partner
4/10
Poor
12 Aug 2025
Amanda
The ceiling leaked, the room smelled of mildew, there was chopped paint everywhere and stains on my pillows, sheets and mattress. The hallway smelled strongly of cigarettes
Business
10/10
Exceptional
01 Aug 2025
macon
Good bed. A problem with ac in breakfast room. Coffee machine in breakfast room not working, but had coffee in lobby. Would stay there again if in the area
Leisure Partner
2/10
Poor
26 Jul 2025
Eunice
I saw roach on the wall, smoke spell in the hallway , dirty carpets and bathtub was old peeeled and dirty stains
2/10
Poor
21 Jul 2025
Renita
No working phone.
2/10
Poor
15 Jul 2025
Garrison
This has to be one of the most misleading properties I’ve seen. The hotel should not be in business, smoke alarms were off the wall, cigarette burns on the sheets, and roaches everywhere. The first room they tried to give me had black mold all over the wall. Their is no way they passed health inspections
Business Family
2/10
Poor
14 Jul 2025
Michael

Not recommended

The hotel needs alot of work. The sink in our room was loose and leaking. The walls in the bathroom were peeling. The shower was slippery. The smell was not good, especially in the hallway. There was a hugh ceiling leak in the dining area. And the dining area was very dirty
Partner
4/10
Poor
27 Jun 2025
Russell
I had to change rooms because there was not a working tv remote in the room. In the new room, I noticed there was no soap dish in the shower. The sink is not located in the bathroom and the room's refrigerator makes noise throughout the night. It was unsafe because a door to the parking area is left ajar and unlocked.
Business Self
6/10
Pleasant
24 Jun 2025
Tiffany
Roaches inside room and the bathroom could’ve been better and cleaner my fiancé found pills in the room also
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
Brian
There was many Breakfast choices
Business Pet
4/10
Poor
08 Jun 2025
Lucinda
Check in was good. The room was not clean. Floor was sticky. Refrigerator was disgusting. I was afraid to walk barefoot on the bathroom floor. The table legs were about to fall off.
The one thing good about the room we had is the bed was quite comfortable.
Partner
2/10
Poor
08 Jun 2025
David
The 1st room we were in had standing water in it. There was no phone to call the front desk. I had to walk back down to the offixe to inform them. The 2nd room did not look like it had barely been cleaned. Garbage in the garbage can, stuff all over the floor. Went to get in bed and thr bed about tipped over, call and they had to come have maintenence fix the bed. This was all at 11pm..
2/10
Poor
07 Jun 2025
Brittney
This place was disgusting. I wouldn’t let a wild animal. Stay there. I want my money back.
Friends_and_family Family
2/10
Poor
07 Jun 2025
Jeffrey
Room was filthy. I do not know the last time the floors were mopped. The sink did not work. Bath has some mold.
Business_and_leisure Self
2/10
Poor
30 May 2025
Yi
For $130 per night, the condition is only $60 … smells bad floor is dirty, the toilet is almost broken. Don’t come here
Self
2/10
Poor
25 May 2025
David
Dirty, dingy, roaches, broken window/ door, no lights except the bathroom light, just don’t stay
Leisure Partner
4/10
Poor
24 May 2025
Verified traveler

No a true Quality In

This is not a peoperty of Quality-In standard. Its lobby a gives good impression but the reat of the hotel is very mediocre.
Friends_and_family Family
2/10
Poor
24 May 2025
Verified traveler

Don’t stay here.

Poor quality. No toilet paper. Screwed shut sliding door. Terrible smell to whole building. Smoking room even though we requested non smoking. Dirty and damaged room in general.
Friends_and_family Family
4/10
Poor
23 May 2025
Verified traveler
Refrigerator did not work. Safety latch on door broken. Floor lamp plug was cut off.
Business
4/10
Poor
16 May 2025
Verified traveler
The bathroom sink was infested with drain flies.
Business
2/10
Poor
10 May 2025
Rozario D
Why I have a pay a deposit? Non-smoking room smells smoke! Not a good choice on my part to stay overnight at this place!
Leisure Family
4/10
Poor
08 May 2025
Verified traveler
Room floor lamp inoperable due to plug cut off the cord. No coffee on coffee station in room. Local TV channels could not be received. Shampoo not replenished during housekeeping.
Business
4/10
Poor
29 Apr 2025
Sean
The halls smelled of smoke. The room was ok. Our sink was clogged and there were hairs on the counter.
It was a battle trying to get an extra towel and wash cloth.
Business
4/10
Poor
27 Apr 2025
WILLIAM
Muy sucio para ser franquicia Quality.
Falta mucha limpieza.
Leisure Family
4/10
Poor
27 Apr 2025
Emilie
Area by the ice machine and vending smelled strongly of cigarette smoke, (possibly from the employee room next to the ice machine.) The vending machine was empty. The swimming pool had a family of ducks living in it. The location was convenient. The website doesn't match the policies posted by the registration desk.
Leisure Partner
2/10
Poor
22 Apr 2025
Jessica
We had no smoke sector, people yelling all night, smelt like a 30 yr old bar with smoke and stale booze, the window glass was cracked, the bed spread had cogent burns
Leisure Family_with_children
2/10
Poor
20 Apr 2025
Michael

Dirty and disgusting

The Room was Dirty looked like water had leaked through in the Bathroom and over the bed in the room. Wasn't wet but previous water damage was never fixed and ceilings repaired. I had to wait for over 30 minutes to get registered even though I had already booked the room online and paid as their systems were down. Very little good I can say. Very bad experience
Self
2/10
Poor
13 Apr 2025
FREDERICO
Quartos extremamente sujos, cheirando cigarro incenso que pedir pra trocar o quarto por duas vezes vezes pois o primeiro entregue estava ocupado com outros hóspedes e o segundo o cheiro de cigarro e limpeza eram deploráveis, reservervamos 4 quartos para uma noite e todos eles estavam muito sujos, recepção sem recepcionista, tivemos que aguardar alguém na recepção por 15 minutos quando chegamos! Enfim não recomendo a ninguém.
Friends_and_family Family
4/10
Poor
13 Apr 2025
MELVIN
The hotel is very run down. The overall smell is terrible inside the lobby and the rooms. The \"non-smoking\" room smelled of smoke and was not very clean. I had to wipe the toilet seat before using and the tub was unusable. Paint peeling off the tiles and the tub itself. Garbage outside the doors was left and large rocks were left at the outside entrances (obviously so people didn't have to use their keys each time) - very unsafe. My husband took a picture of a large bug (which I am too afraid to look at) so not sure what is was! thank goodness we were checking out when he saw it otherwise I wouldn't have been able to sleep.

The morning continental breakfast had no cream for coffee, no attendants wiping down tables, people were having to look in cabinets for sugar and other supplies...ran out of yogurt, waffle maker was a mess, etc etc.

I would never recommend this place to anyone!
Leisure Partner
2/10
Poor
12 Apr 2025
chris

want a refund

the room was dirty bed linens where stained no remoter for tv everything old and falling apart
Friends_and_family Family
4/10
Poor
04 Apr 2025
milton
The hotel was very dirty,at the entrance there was trash thrown on the floor,the drawers were extremely dirty,inside the room ,the microwave had leftover food,the refrigerator was dirty inside and out.The sheets were stained and Berne’s with cigarettes,the sink was clogged.
I definitely do not recommend this hotel
4/10
Poor
03 Apr 2025
Brandon
Not like the photos. No restaurant
4/10
Poor
31 Mar 2025
John
Needs a lot of work
2/10
Poor
30 Mar 2025
Charlotte
Dirty, broken mirror, broken sink, cigarette burns and stains on the bed.
2/10
Poor
28 Mar 2025
Nicolette
I want my refund worst hotel I ever been to I couldnt even stay
6/10
Pleasant
27 Mar 2025
JAMES
breakfast could have been a little better.
Leisure Self
2/10
Poor
25 Mar 2025
paul
Literally worst stay ever. Dirty, miserable facilities, incompetent staff, inadequate housekeeping and non-existant breakfast. Avoid at all costs.
2/10
Poor
25 Mar 2025
Jody

You get what you pay for. The location is good.

I have been a weekly/wknd guest. Bc i live 3 hours away and work in Richmond.. this is the cheapest snd closet to my job. Overall the day desk staff is good. Clean crew ony come every other day uness requested. Do not know what the intial $50 charge is for ... seperat from paymemt of stay. Now the rooms. You may or most likely may NOT get toiletries, towles, etc. A microwave, hit or miss with remote refrigerators will not be too cold snd toilet sears come iff and breakfast. Toast and coffee. Trash in front of entryway of door. Pools of water in walk ways, people... welll.some are probly therw on vouchers or live there . They put ricks to hold door open if you do not have a key for the entryway. Depeneding where you are smells like marijuana. Vending machine are always empty and dont look for the phone to call desk. You go to the desk .just a mess all around. But dont look for compensation or for being inconveinenced.
Business Self
10/10
Exceptional
24 Mar 2025
Ellen
Didn’t like old carpet, piece missing from faucet, cob webs, lack of caulking in bathroom, dirty towel, house phone & clock not working in room
Business Partner
2/10
Poor
23 Mar 2025
Casey
I did not even stay there. It was sketchy when we got there. Once in the room, the stains and burn marks on the blankets were enough to promptly leave. The bathroom sink was falling in the vanity. I asked for a refund and was denied even after showing the clerk the photos. You could smell weed coming from the other rooms. Then there was the man who was standing in front of the motel when we got there and then saw lurking around the building. Absolutely horrible. Still waiting for my refund!!
Leisure Family
2/10
Poor
23 Mar 2025
Nikka
Felt unsafe. The curtains were dirty and smelled like smoke.
Business Self
10/10
Exceptional
23 Mar 2025
Meco
I enjoyed my stay
6/10
Pleasant
11 Mar 2025
Gwendolyn
Convenient to where i had business for the weekend
Business Partner
10/10
Exceptional
10 Mar 2025
Melchor L.
Very pleasant experience. Check in was no hassle. Night shift manager was very helpful and accommodating.
Friends_and_family Family
4/10
Poor
08 Mar 2025
tammy

Not a good experience

In checkin the hotel front desk employee was very professional. When getting into the room i found cobwebs on the walls near ceiling, the sink didn't have a handle to turn it on. & there was no remote for the television. Plus under the bed i found dirty clothes & trash. Breakfast had watered down orange juice & apple juice.
Self
10/10
Exceptional
04 Mar 2025
William
It was a very nice stay only thing that was wrong there was no cold water in the sink
Friends_and_family Family
8/10
Excellent
01 Mar 2025
Sean
Safe and quiet
Leisure
10/10
Exceptional
28 Feb 2025
Charles
It was perfect for my situation
Business_and_leisure Family_with_children
10/10
Exceptional
23 Feb 2025
Betty
You cant beat the price of a stay at this hotel. It is conveniently located. The room had all the basics, and the staff were friendly. We requested extra towels and were quickly accommodated. The shower had plenty of hot water, and the room temperature was good. I've stayed at much more expensive hotels and could not say the same about some of them. If you are on a budget, this is definitely the place to stay.
2/10
Poor
11 Feb 2025
Verified traveler

Quick sleep, but no long stay!

The room was smelly. The sheets look like it was blood or something on them. I noticed stains that only God knows what it is. Extremely nasty. And the bathroom was dirty.
Self
4/10
Poor
16 Jan 2025
Heinz
Hand sink so low just for kid and faucet missing handle
Self
2/10
Poor
01 Jan 2025
Rajesh
The property was smelling weed and cigarettes. It’s like a survival place and ready to be demolished.

I will post this on all social media posts , this is worst thing as I was entering into a new year .

Do something about it plesse , I will demand a refund or credit of some sort from Expedia for proposing such a hotel.

My family was disappointed and recommended not to use both Expedia and Quality inn group of hotels .
Leisure Family_with_children
6/10
Pleasant
16 Nov 2024
MARGARET
High cost for a marginal facility.
Leisure Family

Location & surroundings

Quality Inn North Richmond
801 East Parham Road, Richmond, United States

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Quality Inn North Richmond

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