Name: Residence Inn Richmond West End
Address: 2121 Dickens Rd, Richmond, 23230, US

4/10

Poor

06 Jul 2026

Phillip

The hotel layout was a bad renovation on very old and separate apartment units. The lack of upkeep was apparent everywhere. They even had nerve enough to charge for parking with pot holes and uneven gravel everywhere. Just a disappointment for a Marriott hotel.

Family_with_children

10/10

Exceptional

12 Jun 2026

Steve

Friendly staff great breakfast pool area very nice rooms clean and spacious great stay 👍

Friends_and_family Friends

6/10

Pleasant

16 May 2026

Scott

Property is old - door to room was very difficult to open (wife incapable of) still have bruises on hands from forcing it. When maintenance informed they just said push hard. Also despite being told of light bulb being out on tueday - still out when left friday.

Partner

6/10

Pleasant

12 May 2026

Doug

Our room was a bit dirty, better than the smelly one we had before asking for a change. The breakfast wasn’t bad. The heat/AC was loud. The shower was dirty but strong with plenty of hot water. Overall I can’t recommend this place as I was happiest at the end of my 4-day stay, but the staff were helpful and nice enough. I’m guessing others in the same price range would provide a better stay.

Partner

6/10

Pleasant

02 May 2026

Stefanie

The room smelled like smoke. It was really bad,

Self

6/10

Pleasant

23 Apr 2026

Celia

Pool, which was highlighted on the website, does not open until Memorial Day. Hotels.com included free parking in cost, but place tried to charge an extra $10. I asked that they resolve this between themselves and I paid what I had agreed to pay via my hotels.com reservation. Room was very nice and comfortable and the breakfast was great. Not a bad place, just some frustrations.

10/10

Exceptional

22 Apr 2026

Danita

It was a really nice place if you were looking for a place that has a refrigerator stove and a microwave and it was only 10 minutes away from the venue that I needed it to be at which was a great convenience for me and it was only 10 minutes away from any mall of food place that I needed it to be. I would choose it anytime I was gonna stay in Richmond, Virginia.

Self

4/10

Poor

20 Apr 2026

Randall

sofa and bed in same space

Partner

4/10

Poor

19 Feb 2026

Susan

For the cost the room was very run down! The bed was uncomfortable and it felt dirty. I was very disappointed!

4/10

Poor

06 Feb 2026

Amy

The room I stayed in was not the room in the pictures and the staff said sorry we're out of that room, I can check you out if you'd like. And it was more like a motel than a hotel, I checked in in one building and had to drive to a different building and enter my from the outside.

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Baron

The room was clean.

Friends_and_family Friends

6/10

Pleasant

11 Jan 2026

Jennifer

Staff excellent, room spacious but location was very noisy. My room was right behind the Bowlero parking lit so even though I went to bed after 11pm, I was awoken 3x from extremely loud music (from nearby cars). The hotel does their best I think but I would not stay here again. Also rooms accessed from the outside.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Gerard

Clean and well equipped suite, friendly staff willing to go the extra mile.

6/10

Pleasant

28 Dec 2025

AKIBA

Staff and housekeeping

Leisure Family

6/10

Pleasant

07 Dec 2025

heather

Safety could be improved a lot, and staff’s urgency about it. As far as room and space and amenities top notch and convenience of location I was very happy. In this weekend alone there was a shooting that resulted in a homicide because of a party in one of the rooms and then those morning when we were packing our car the room below us started fighting which led to a man threatening another man with a knife while my kids were a few feet away. Staff was right there and didn’t call police the lady at front desk said they were not going to let them check back in today. At check out my husband let manager on duty know the severity and police were finally called.

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Venkataraman

Overall the hotel was ok. The bed was not comfortable, shower had less water pressure and they charged for parking. Expedia mentions it is free self paid parking. Very misleading

Leisure Partner

4/10

Poor

25 Aug 2025

Mohammad

Reception staff are absolutely strange what bad behavior

10/10

Exceptional

19 Aug 2025

Jacqueline Stephen

I loved the breakfast the room and most importantly the wonderful kind friendly staff.

6/10

Pleasant

18 Aug 2025

Alan

Housekeeping came once in 5 days. Some staff were excellent, others not so good. They also charge for parking that is marginally secure. I won’t stay here again. Too many better options in the area for the same price once you consider an additional $10 per day for parking.

Leisure Self

6/10

Pleasant

09 Aug 2025

Judi

No elevator so needed to walk upstairs with luggage. Faucet in bathroom sprayed outward. Extra payment demanded on check-in was pending for several days though finally disappeared . Property was clean and bed comfortable. But I had arrived after coming through torrential rain and was greeted with a locked lobby with little light and I had to ring to enter. It was only 8:30 pm but greeting was not welcoming. Perhaps this was unique to being a Sunday evening but, after over an hour of stressful driving, I was disappointed.

6/10

Pleasant

02 Aug 2025

Verified traveler

Great helpful service, but rooms are out dated and smell weird

8/10

Excellent

21 Jul 2025

Amanda

Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.

Friends_and_family Friends

8/10

Excellent

14 Jul 2025

Stacy

The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean

Business Family

6/10

Pleasant

08 Jul 2025

Stephen

I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a \"hotel\" with hallways, but it is starting to need an update.

Business Self

8/10

Excellent

07 Jul 2025

Shelly

One Night

Nice place. Check woman was very pleasant and helpful. Checkout woman…nope.

Partner

10/10

Exceptional

15 Jun 2025

Stephanie

We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.

Friends_and_family Friends

2/10

Poor

15 Jun 2025

Melanie

Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!

Self

10/10

Exceptional

13 Jun 2025

Gregory

Nice place

Staff very helpful and professional at check-in.

Business

2/10

Poor

12 Jun 2025

Marilyn

Although it had decent reviews it was not a decent place to stay. Unclean, outdated and the staff was unprofessional. I booked another hotel and didn’t stay at this one.

4/10

Poor

12 Jun 2025

MIchael

Property was dirty outside, felt unsafe.

Business Self

4/10

Poor

08 Jun 2025

TJ

The lady at the front desk was rude. The pool was brown and green and they give us floor towels to use as regular towels.

2/10

Poor

06 Jun 2025

Rebecca

This was by far the worst experience.

Business Family

2/10

Poor

31 May 2025

David

There was a loud group of individuals participating in very loud conversations and activities outside late at night

10/10

Exceptional

24 May 2025

Douglas

Liked the arrangement of the accommodations.

Leisure Family

10/10

Exceptional

20 May 2025

Dejan

Prijatan boravak,ambijent,tisina,priroda,osoblje ljubazno. Sljedeci dokatak u Richmond, plan je da cemo odsjesti u Rezidence Inn by Marriott Richmond West End

Leisure Family

4/10

Poor

29 Apr 2025

Chris

Very Disappointing for a Residence Inn

Surprise charge for parking and for what?!? Nothing special, just a profit grab.
Paid for a queen for two of us and got a regular double bed.
Breakfast was mediocre
A dog was there long time, because the door leading to outside was terribly scratched. Other evidences of dog destruction
Very disappointing stay.

Partner

6/10

Pleasant

28 Apr 2025

Verified traveler

Staff & cleanliness=5 stars, but rooms =janky AF

The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open.

On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2025

Kevin R

Staff was great.

Leisure Family

8/10

Excellent

26 Apr 2025

Lila

Location close to everything

2/10

Poor

21 Apr 2025

Verified traveler

Outdated property in dire need of modernization

This property hasn’t been refurbished in many many years! Hard to believe Marriott still allows their name on it. Would not go back.

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Antionette

The staff was very professional and I loved the property.

6/10

Pleasant

03 Apr 2025

Roza

They did not clean the room daily
I was told they do it every 3days
The lady in dining room was very friendly and helpful

Business

10/10

Exceptional

17 Feb 2025

Cathy

Nice apartment-style rooms. Good breakfast.

Leisure Family

10/10

Exceptional

16 Feb 2025

sheletta

Had alot of space

8/10

Excellent

14 Nov 2024

Walter

Spacious condo style units with full kitchen and large living area. Units have outside access and are separate from the main building where registration is located. Morning breakfast was good but seating space was limited.

Business Self

2/10

Poor

30 Oct 2024

john

Big disappointment!

WE WILL NOT STAY HERE AGAIN. Customer service was terrible! Paid $10.00 for parking.

Partner

10/10

Exceptional

27 Oct 2024

Elizabeth

The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.

6/10

Pleasant

21 Oct 2024

Shilpi

Rude front staff lady

Front staff lady was extremely rude in her tone .

Friends_and_family Family

2/10

Poor

15 Oct 2024

Angela

Customer service was consistently terrible. Every single interaction. Voicemails and emails sent to the manager with no response after 7 days.

8/10

Excellent

30 Sep 2024

rochelle a.

Different than any other residence inn im use to one building but otherwise it is good no problem... it gives off motel vibes its clean and no one bothers you

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

Verified traveler

Will book here again!

Lady at reception was extremely friendly and helpful!

Business

6/10

Pleasant

13 Aug 2024

Cheri

I liked the bed, and shower once we switched rooms because of no Hot water for shower in the first room and I feel we should've gotten an upgrade because of it. I was there for 5 nights and absolutely no housekeeping, when I put my towels out daily they took them and did not return anything, when I needed towels and sheets I had to either find a housekeeping cart or go to the front desk to get everything from trash bags, and etc. they had a terrible gnat problem and I was killing gnats my whole stay.. this hotel needs an upgrade as it doesn't remind you of a typical Marriott hotel.. I worked out of state at a residence inn and in every room you had all you needed for your stay there..in my first room I didn't have a frying pan and the room I went to didn't have a frying pan or a toaster but my first room had a toaster, the bathroom sink was stopped up and the water took forever to drain out.. after all of this the most disappointing was 10 dollars a day for parking and when I stayed twice before there was no charge for parking, this would be the reason I won't be returning to this particular residence inn, I will try downtown or somewhere else.

Leisure Partner

4/10

Poor

12 Aug 2024

Mufid

Very old and rooms smell like cigarettes

6/10

Pleasant

09 Aug 2024

Teresa

Basic room with full kitchen. 1st flooor with patio. During heat wave, room comfortable but with 2 flies. Decent accommodations and good breakfast bar.

Friends_and_family Family

2/10

Poor

28 Jul 2024

Philippe

No housekeeping during 3 nights

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Christopher

Wet rug and mold.

As I entered room, I noticed it was very musty. Some area of rugs were wet(soaked). Mold in bathroom. Asked for another room and was moved to a cleaner room. Over all not great experience.

Friends_and_family Family

6/10

Pleasant

20 Jul 2024

Sharon

We have stayed at this property a number of times before with a great experience. However, this time our room was in need of major repair to both the exterior entry door and to the bathroom entry door. The exterior door doesn't shut very securely and it is very difficult to bolt it locked. The secondary security catch was also not properly bolted to the door. It was impossible to open the bathroom door from the inside without someone to help on the outside. This room happens to be marked as \" handicapped accessible\" - it is definitely not handicapped accessible in its present state. Anyone staying alone would have been stuck in the bathroom indefinitely. This was a disappointing experience compared to our previously good ones.

Leisure Family

6/10

Pleasant

10 Jul 2024

Camilla

Bath tub was dirty
Sofa bed mattress had ugly stains
The door was difficult to open and the lock was falling apart

Leisure Family

10/10

Exceptional

24 Jun 2024

peter

Our stay was fantastic!

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.

Partner

8/10

Excellent

20 Jun 2024

Darius Thomas

I would've given 5 stars except i was told that i had to call 24 hours in advance in order to get my room serviced. I was there 7 days and six nights! I wish we could return to pre-COVID protocols as these hotels are skimping on services.

Business_and_leisure Self

6/10

Pleasant

17 Jun 2024

Yuliana

The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.

Friends_and_family Family

6/10

Pleasant

23 May 2024

Patricia

Nice bed

Comfortable bed

Partner

2/10

Poor

09 May 2024

Verified traveler

Would never stay again

When we arrived, the door lock jammed and we were unable to close the door. We called the front desk for assistance and it took about an hour and a half and multiple more phone calls for someone to come. The next morning my wife and I awoke to bites all over us.

Partner

4/10

Poor

22 Apr 2024

Lauren

I would pass on this if you have another option

Our door lock had been broken and the screws were loose. The pictures make the rooms look bright and sunny but our rooms were actually very dark and gloomy. The layout felt much more like a motel and there seemed to be no true security to speak of.

Friends_and_family Family

4/10

Poor

15 Apr 2024

Elizabeth

Run down part of the common area had been in a fire. Needs maintenance

2/10

Poor

27 Mar 2024

Verified traveler

Worst hotel in ever. Don’t think of staying here.

I wil be seeking a refund from hotels.com for consumer fraud. This hotel was not 8 stars. It was not even 1 star. It was filthy and in deplorable condition. I could my stay in the room for more than 5 minutes and had to go elsewhere to another hotel. Tbe positive reviews are obviously fake.

Business

10/10

Exceptional

26 Mar 2024

SARA

The staff is very accommodating. There is a charge for parking which the website doesn't indicate. I was able to get it waved so I appreciate that but you need to update you listing. parking is $10 now. And there isn't an abundance of it.

Business Partner

8/10

Excellent

24 Mar 2024

Verified traveler

The room looks exactly the same in real life. Everything is depicted accurately. The problem was that there were ants in the kitchen and bathroom during my stay!! There were multiple in the bathtub, too. They were crawling on the floor and the walls.

Business

6/10

Pleasant

11 Mar 2024

Reagan

Filthy and run down

Leisure Family

10/10

Exceptional

03 Mar 2024

Rochelle

Very quiet well reserved

8/10

Excellent

07 Feb 2024

Jonathan

Had to put sheets onto pullout couch myself. Door to room did not open or close well - had to push really hard. Breakfast was meh.

Leisure

2/10

Poor

05 Feb 2024

Beverly

The room was dirty the furniture is old with stains.

Business Self

6/10

Pleasant

18 Jan 2024

John

This was in a strange area. The buildings were laid out oddly. The room next to me were long term, ie living there as an apartment, which is fine except when they were fighting and repeatedly slamming the door. I would have said something at the front desk but the guy entering the unit with a cigarette hanging out of his mouth gave me a dirty look both times. The area didn't seem very safe. Property outside was shoddy. Gym room had a broken treadmill and trash on the floor. No towels or water or anyway to turn down the AC blowing directly on the working treadmill. You had to walk outside to get to the gym and breakfast.

Business Self

10/10

Exceptional

15 Jan 2024

Cheng

I was a little bit worried about this hotel after I saw so many bad reviews. However, it turns out it was more than I expected. The only thing is that the rooms are a little bit old, but they are spacious and clean. The hotel is safe because it has a new fence built. The breakfast is awesome. The staff are friendly and helpful. Overall it was a great stay for my family.

Leisure Family

8/10

Excellent

25 Dec 2023

Verified traveler

Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable

Self

8/10

Excellent

06 Dec 2023

Karen

Property needs updating. The A/C compressor was LOUD.

Business_and_leisure Self

2/10

Poor

16 Nov 2023

Lucas

Stay anywhere else - rude staff, bugs, and broken

It has been a long time since I’ve had a stay this bad. To start I was given the wrong room. When I mentioned it to the manager, she made every excuse in the book. She refused to answer the basic question of “why was I put in the wrong room”. The room had the wrong bed, a broken shower. The two basic things you need to be accurate in a hotel room.

I asked for a reduction in my nightly rate because of the error and issues. The manager refused stating that she could not give me a reduction. Instead, she relocated me to another room. The manager said if I want a reduction I need to communicate with the general manager. I emailed him and as of writing this post still have not heard from him.

The second room was worse than the first. There were bugs flying around, cracks in the marble, another broken bath tub/shower, cracks in the walls and ceiling, and the front door would not properly close.

When I went to check out the front desk clerk (not even the manager) was able to reduce my rate. However, only by 15%. This means the previous manager lied and the general manager ignores these issues. I called the scheduling company for help and when they spoke to the front desk, no notes were left for hotel personnel about why my room was changed. Even the scheduling company could not get in contact with the general manager. Due to the false advertising and extreme problems with the room, something else really needs to be done.

The hotel was falling apart and have an infestation of i

Business

4/10

Poor

30 Oct 2023

Juanita

The lock on the door stuck. I was locked in my room twice and the hotel phone didn't work to call the front desk. If I hadn't had my cell phone with me, I would have been in trouble.
The facility was also worn and tired looking.

Leisure Self

2/10

Poor

24 Oct 2023

RC

It was like being in jail. I had to ask the desk for EVERYTHING. I stayed for a week specifically for the kitchen. There were NO pots and pans. The saucepan I was given had rodent droppings. I only had 2 washcloths and towels for a while week. After 4 days I asked for clean sheets to be put on my bed. They gave me the sheets to do it myself. The couch had stains on it. The floor was sticky. It is obviously a voucher hotel for the homeless

Business Self

10/10

Exceptional

01 Oct 2023

Ronaldo

Felt like home. Very clean and comfortable

Leisure Self

8/10

Excellent

13 Aug 2023

Lu Ann

I was attending a conference in Richmond and this room was perfect. It was clean, mostly quiet with a comfortable bed, a great kitchen and a nice work-living area.

Business Family

10/10

Exceptional

20 Jul 2023

Keith

Clean and great staff.

Business Partner

10/10

Exceptional

01 Jul 2023

Bobby

Nice property

10/10

Exceptional

18 Jun 2023

Kristen

Very easy access to & from Interstate 64.
Staff very helpful & accomadating.

Leisure Family

2/10

Poor

12 Jun 2023

John

Marriott should be embarrassed by this location

The tv and phone didn’t work. When first reported, the front desk lady said there was no one to fix it. The next day, the guy fixing it changed the box the tv and cables. Nothing. He gave up. So we were in a place with cheap products, especially the toilet paper, a noisy AC, footsteps from the unit above, and staff cursing and yelling at each other early on a Sunday morning. I do NOT recommend this former condo that was superficially modified into a hotel, seemingly after it fell into disrepair. There was mold, smells, rotting infrastructure and the aforementioned lack of services. The photos did NOT show the reality and the service was worse than that. It was as if they got uncaring, stone faced people off the street, with no concept of customer service to manage a decrepit location. Marriott should be embarrassed by this location. It isn’t a dignified place to be and certainly does not live up to the reputation of a national chain. I will never trust a Marriott booking ever again after this.

Friends_and_family Friends

2/10

Poor

10 Jun 2023

Sang Hee

Staff was great. Room had pull out bed with no sheets in the room. Stains in the carpet.

8/10

Excellent

11 May 2023

Tony

Good

Business Self

2/10

Poor

08 May 2023

Verified traveler

Really run down. A dump.

The conditions of our room was awful — peeling paint, mold, holes in the ceiling, cracked mounding, etc. Staff was friendly but could not make up for the completely run-down condition of the physical space. Do not stay here until they completely renovate the units.

Friends_and_family Family

2/10

Poor

05 May 2023

Patricia

The pull out couch, when opened (which they did not provide sheets and blankets for them - and when requested refused to make up the couch for us!) was too big for the limited space in unit. You could not pass by as the couch took up all the walking space only creating a six inch wriggly by space or awkwardly climb over the couch! In the case of a fire, this would be a death sentence as anyone on other side of couch (in bedroom or bathroom) would not have accessibility to escape unit.

Also, unit was in an industrial area on a back street and parking lot was under construction so limited parking. Did not feel safe in evening when going to car with drug deal being handled outside my vehicle - was scared for my child!

4/10

Poor

01 May 2023

Thomas

John and Bari were the highlight of the hotel. But we had a bad experience with a toilet that was inoperable for three days- just unacceptable. The property was rough on the edges- wear and tear and maintenance was poor. Room floor was a bit gritty. Surprised at all of this since it was a Marriott property.

Leisure

10/10

Exceptional

27 Feb 2023

Melinda

Nice price for the amenities. Good breakfast buffet. Easy access to the freeways and restaurants in Richmond.

Leisure Family

4/10

Poor

20 Feb 2023

shay

This facility has no bath towels at all. They only have hand towels! I asked 2 times for regular towels and was given hand towels both times. The refrigerator, heat, and noise from upstairs is VERY loud. Do not stay here if you are sensitive to noise. Also, every time the heat came on it was so forceful that it blew the bathroom door closed and would cause items to blow around in the bathroom! The breakfast was awful and the room had several issues such as exposed piping and a filthy service closet that was open. There was a can of spray cooking oil on the floor by the bed. Unless you are trying to save money and need the cheapest possible hotel, do not stay here.

Leisure Family

6/10

Pleasant

12 Feb 2023

Herm

Our checkin was pretty easy. The fellow that checked us in (lost his card but remember his middle name was Aron) was very helpful and upgraded our room to a penthouse due to a lack of clean and available rooms. He was a joy, and the rest of this review has nothing to do with his friendliness, kindness or professionalism.
The penthouse appeared to be cool and the set up had me and my mate thinking of future family vacations. However, upon closer inspection, the penthouse was not at all clean. The kitchen floors and cabinets were sticky, the ceiling fan had a nice thick coat of dust on it, there was what appeared to be strawberry jelly on one of the lamps upstairs, there was dark yellow urine under the upstairs toilet seat, the floors had pet hair and human hair, there was also long, straight, brown human hair under the upstairs bed covers (it should be noted that my mate is bald with a curly beard and I have short locked hair)… I could go on and on about the cleanliness of the room, but I’ll stop there. The kitchen had coffee, but no coffeemaker, dish detergent, but no sponge or cloth, and no paper towels. Also, there was one trash can, in the entire penthouse, that was located in the upstairs bathroom. There was clear water damage on the wall and evidence of the property trying to identify a leak in the sprinkler system, by blue streaks coming from the pipe. Finally, the bottom lock in the door could not be turned and the safety latch at the top has loose screws. The End.

Leisure Partner

6/10

Pleasant

06 Feb 2023

Donna

Staff were friendly but the property had multiple things that were not working, eg heating, door locks low on battery, etc that required me to change rooms once, walk to the office multiple times late at night in the freezing cold, etc.

Leisure Self

6/10

Pleasant

05 Feb 2023

Afua

Services especially room service. You have to call for days and weeks to get clean towels

Business Family

2/10

Poor

02 Feb 2023

Laura

When we got there, there were dirty dishes in the dishwasher, no toilet paper, the Tv was disconnected and the light switch didn’t work. The only good thing was that they did give us a second room and allowed my husband to inspect it first.

Leisure Pet

10/10

Exceptional

21 Jan 2023

Michael

Just what we wanted

Leisure Family

2/10

Poor

15 Jan 2023

Rishidew

Everything was terrible. Definitely not a Residence standard. Should be avoided.

Leisure Family

8/10

Excellent

16 Dec 2022

William G.

Just OK.

It was a basic room and clean. Every room faces outside like townhouses and is a bit noisy and spread out far enough that I had to drive to the breakfast area. They advertised breakfast but only really had coffee. There was oatmeal but the water was cold and a bagel but no toaster. It had a good kitchen area and I can see it would be nice for an extended stay.

Business

6/10

Pleasant

14 Dec 2022

Verified traveler

Fell off tremendously

Had to request another room because the first one wasn't clean at all. I think the only thing that was done was the bed being made. The second room wasn't much better. This used to be my go to hotel when I'm in town now I don't think I'll be staying there again.

Business