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Courtyard Richmond West

Richmond - VA · United States

6400 West Broad StreetView location

8.6/10Excellent887 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Location8.6/108.6
Neighborhood8.0/108.0
Quality8.8/108.8
Value7.2/107.2
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Richmond West

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Stop by the hotel's restaurant, The Bistro, for dinner, or grab snacks at the coffee shop/cafe.

To-go breakfasts are available daily for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 128 guestrooms featuring microwaves and LED televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and toothbrushes and toothpaste. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Distances are displayed to the nearest 0.

1 mile and kilometer.

Read more about this hotelShow less

Located in Richmond, Courtyard by Marriott Richmond West is in the suburbs, within a 10-minute drive of University of Richmond and Carytown. This hotel is 4 mi (6.4 km) from Virginia Museum of Fine Arts and 4.5 mi (7.2 km) from Virginia Commonwealth University.

Make yourself at home in one of the 145 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
    • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Colonial Shooting Academy 0.5 km / 0.3 mi
Bon Secours Heart Institute at Reynolds Crossing 1.7 km / 1.1 mi
Shops at Willow Lawn 2.4 km / 1.5 mi
Regal Short Pump 3.1 km / 1.9 mi
Henrico Doctors' Hospital 3.2 km / 2 mi
University of Richmond 3.3 km / 2.1 mi
Robins Center 3.8 km / 2.4 mi
Country Club of Virginia 4.1 km / 2.6 mi
Bowlero West End 4.2 km / 2.6 mi
Topgolf 4.5 km / 2.8 mi
Monument Avenue 4.9 km / 3.1 mi
Virginia Hospital & Health 5.1 km / 3.2 mi
Arthur Ashe Monument 5.2 km / 3.2 mi
River City Roll 5.7 km / 3.6 mi
Lewis Ginter Botanical Garden 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1986
  • Year of most recent renovation: 2013
  • Total number of rooms: 145
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 38 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • SnacksExtra charge
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen
    • Bathroom
    • Shower
    • Wake-up service
    • Centrally regulated air conditioning
    • Microwave
    • Minibar
    • Bathrobes

    Facilities with extra charge

    • Cable TV
    • Housekeeping
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Kitchen
    • Bathroom
    • Shower
    • Wake-up service
    • Centrally regulated air conditioning
    • Microwave
    • Minibar
    • Bathrobes

    Facilities with extra charge

    • Cable TV
    • Housekeeping
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Pay movies
    • Toiletries
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    Show all 19 amenities
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Pay movies
    • Toiletries
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Housekeeping
    Show all 24 amenities
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Wake-up service
    • Kitchen
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Wake-up service
    • Kitchen
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    Show all 19 amenities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE Accessible

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen
    • Centrally regulated air conditioning
    • Microwave
    • Shower
    • Bathroom
    • Minibar
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Housekeeping
    • Safe
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Kitchen
    • Centrally regulated air conditioning
    • Microwave
    • Shower
    • Bathroom
    • Minibar
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Housekeeping
    • Safe
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 28 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathrobes
    • Wake-up service
    • Centrally regulated air conditioning
    • Minibar
    • Kitchen
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathrobes
    • Wake-up service
    • Centrally regulated air conditioning
    • Minibar
    • Kitchen
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable15 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathrobes
    • Wake-up service
    • Centrally regulated air conditioning
    • Microwave
    • Minibar
    • Bathroom
    • Shower
    • Kitchen

    Facilities with extra charge

    • TV
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Safe
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer
    • Direct dial telephone
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE TWO QUEEN BEDS

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathrobes
    • Wake-up service
    • Centrally regulated air conditioning
    • Microwave
    • Minibar
    • Bathroom
    • Shower
    • Kitchen

    Facilities with extra charge

    • TV
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Safe
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer
    • Direct dial telephone
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard Richmond West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Richmond West

8.6
Excellent
887 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.6 /10
Neighborhood
8.0 /10
Quality
8.8 /10
Value
7.2 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
31 Jul 2026
JEANNE
Very nice staff all around. Room was clean, temperature control was good. Nice hotel at this price point to stay at!
8/10
Excellent
29 Jul 2026
Rycy
The location of the hotel was why I chose it, but besides convenience it was clean and comfortable.
10/10
Exceptional
07 Jul 2026
Kyle
Great, relaxing stay
Partner
6/10
Pleasant
04 Jul 2026
Stephanie
The staff is wonderful and very helpful and kind. The property itself is run down and the rooms need to be updated. The pull out couch in our room was pretty old and dirty looking.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Sharekia
Great place to rest and reset.
Partner
8/10
Excellent
30 Jun 2026
Jeffrey
Convenient location to Interstate access and the Willow Lawn area.
Partner
10/10
Exceptional
29 Jun 2026
Iris
The staff was really nive5
Partner
10/10
Exceptional
16 Jun 2026
Celena
Great Customer Service ‼️🥰
10/10
Exceptional
13 Jun 2026
Joseph
Parking free
8/10
Excellent
11 Jun 2026
Natalie
Breakfast was great and the staff efficient and friendly.
Family
10/10
Exceptional
07 Jun 2026
Angela
We had a wonderful stay. The man at the front desk was very friendly during check in and that gave us a pleasant start to our stay.

We did not try the paid breakfast but would have loved complimentary coffee in the lobby in the morning. However we did appreciate the free waters each day.

Our room was very quiet and clean. The bed was very comfortable and we had great sleeps both nights. (Although the pillows seemed pretty flat - definitely need to double up) The bed being so comfortable outweighs the flat pillows. ;)

Overall, we were very pleased with our stay and would definitely choose this hotel again when we come back for business.
Partner
6/10
Pleasant
04 Jun 2026
Lewis
Clean room. Staff indifferent about service. Breakfast not included. Can be a long walk to the elevator. An okay stay.
Self
8/10
Excellent
24 May 2026
Larry
Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment
Partner
10/10
Exceptional
12 May 2026
Alexis
The cleaning products they used really smelled.
The bar also closed really early on Sunday.
Family
10/10
Exceptional
12 May 2026
Paul
My only criticism is lack of a free breakfast.
Self
10/10
Exceptional
11 May 2026
Lorraine
We had a wonderful stay! The staff were very friendly and extremely helpful!
Family
8/10
Excellent
10 May 2026
Jeffrey
Good location and easy access to the hotel. Staff was very friendly and helpful.

While property is a bit dated, it was very clean, safe area, and secure entrances to hotel.
Partner
8/10
Excellent
06 May 2026
Tracy
Clean room, comfortable beds.
Self
8/10
Excellent
05 May 2026
Mildred
No complaints other than not getting the requested wake up call
Partner
10/10
Exceptional
29 Apr 2026
Cesar
Good
10/10
Exceptional
23 Apr 2026
Ioana
Clean and comfortable rooms! Amenities were great! Friendly and helpful staff!
Partner
10/10
Exceptional
22 Apr 2026
KAREN
Lovely staff, comfortable bed, great Bistro food.
Self
8/10
Excellent
20 Apr 2026
PRSICILLA
Toilet seat should have been changed had marks in it. Would have been better if a microwave was available in room
Partner
10/10
Exceptional
17 Apr 2026
Cynthia
The STAFF in the restaurant was EXCEPTIONAL!!!
Self
10/10
Exceptional
11 Apr 2026
Leslie
Great staff
Excellent property
Nice amenities
Family
6/10
Pleasant
11 Apr 2026
Renat
For $189/night breakfast was not included
10/10
Exceptional
07 Apr 2026
Debra
I didn't have children or pets so I can't say. Room was very clean and staff was professional in maintaining room. I will come back and recommend 👌
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Hisham
Our breakfast experience was disappointing. The food quality was poor, but the service was worse; the staff member was quite dismissive and initially refused to serve my son, despite him being included on our breakfast card. It took an intervention from the manager to resolve the issue. Ultimately, the service did not meet the expectations promised at check-in.
Family_with_children
8/10
Excellent
05 Apr 2026
Charlette
The staff at this hotel were pleasant, helpful, and great to work with.
Partner
10/10
Exceptional
04 Apr 2026
Revital
The hotel was clean and was close to everything Richmond had to offer
6/10
Pleasant
31 Mar 2026
Colleen
Clean. The rest is eh
10/10
Exceptional
25 Mar 2026
yvonne
The rooms are a touch outdated but clean. Beds and pillows need updating. The lobby area was clean - staff was super nice and very accommodating!! Always a smile, welcome when we came in and always looking to serve at the bar for a drink or food.
Friends
6/10
Pleasant
17 Mar 2026
Sara
Toilet in our room was very low. Mattress was terrible. Fitness room was very small. Overall the property looked worn and old.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
ZHANGYIN
my first stop for this trip. I love here
Family_with_children
8/10
Excellent
07 Mar 2026
Brian
Room was very clean and comfortable. My only complaint was that the shower drained very poorly so I had water up to my ankle bones for most of my shower
Business
2/10
Poor
19 Feb 2026
Logan
The Bartender was very rude and used foul language towards me.
2/10
Poor
14 Feb 2026
David
The cable TV had poor reception (or something) and kept cutting out to the point you couldnt watch it. The a/c heat pump made a squealing noise every hour to make sure you stayed awake all night. No cream or sugar for the much needed coffee. Drain o. Shower did work and the toilet handle was broken.
Self
8/10
Excellent
13 Feb 2026
John C
Room was fine.
Leisure Family
10/10
Exceptional
09 Feb 2026
Berkley
Bryan, at the front desk, was wonderful.
Business Family
10/10
Exceptional
08 Feb 2026
Ateeq
Great place to stay !
10/10
Exceptional
07 Feb 2026
ardelle
Always great
Leisure
6/10
Pleasant
03 Feb 2026
Manoj
Mediocre experience.
Leisure Family_with_children
8/10
Excellent
22 Jan 2026
Kristopher
very friendly staff. clean facilities.
Partner
10/10
Exceptional
17 Jan 2026
Ateeq
Nice location, comfortable beds, courteous front desk staff and very friendly . As a titanium Elite, I can confidently say the front desk staff was one of the best compared to other Bonvoy hotels. I love the complementary water. Overall 5 star stay !!
Business_and_leisure Self
4/10
Poor
11 Jan 2026
Yvette
The staff was lovely, but the room was dilapidated. Moldy shower, the room smelled like weed and the walls were so thin that I heard everythin next door.
Leisure Family
10/10
Exceptional
09 Jan 2026
Brooke
Jerome is a great manager
Place is spotless and NO heavy chemical smells in the room.
Loved it!
Self
10/10
Exceptional
30 Dec 2025
CHARISSE
This was my first stay at this location and when I tell you how amazing this place is. I was greeted by such a nice man (Bryan) upon my arrival, he was just so courteous and attentive. Unfortunately, I didnt get the other 2 staff members name, but they both were equally nice.

Now, this was the cherry on top for me and that was the Breakfast Bowl prepared by the kitchen staff. Again, I didnt get the lovely lady's name that assisted me Monday morning, but between the delicious breakfast bowl and her courteous service I didnt want to ever leave this place.
8/10
Excellent
28 Dec 2025
terrence
The room was very clean. Staff was very nice. Breakfast was average but the issue is your choice is either one cup of coffee or one orange juice. That will not stop me from coming back but it is strange. Price was good and worth it.
Leisure Partner
10/10
Exceptional
14 Dec 2025
John
Great rooms and very clean with easy access to VCU. The mini store is way over priced. Over 8 dollars for one adult beer beverage when there's a multitude of convenience stores nearby where you could buy 6 for that. Im sure they are all out of date because no one would pay that.
Leisure Family
10/10
Exceptional
28 Nov 2025
Fazel
The customer service was great.
Friends_and_family Friends
8/10
Excellent
24 Nov 2025
Chris
Staff friendly, room clean
8/10
Excellent
20 Nov 2025
Elizabeth
Only issue was heat/ac. Not working properly. Clean, nice staff, lobby bistro
Friends_and_family Friends
10/10
Exceptional
18 Nov 2025
Sophia Marie
great staff and clean room
Business Self
10/10
Exceptional
13 Nov 2025
Paul
The room was spotless, well designed and arranged for a family.
Staffers were courteous, respectful, kind, and professional
Business_and_leisure Family
10/10
Exceptional
12 Nov 2025
Melissa
Clean and spacious suite, always friendly staff
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Melonie
Room was very nice .
6/10
Pleasant
30 Oct 2025
Donna
Cleaning of the room seemed to be the issue for housekeeping. I had to contact the front desk several times about the room not being cleaned. I requested that the room be cleaned every day.
Leisure Partner
10/10
Exceptional
25 Oct 2025
Richard
Very friendly and professional staff.
Business Family
10/10
Exceptional
23 Oct 2025
josh
Everything you’d expect
Leisure Self
8/10
Excellent
18 Oct 2025
Greg
staff at check in counter was very personable and helpful.
8/10
Excellent
13 Oct 2025
Bryant
We were there to help our daughter move. Room was comfortable and clean. Shower was great!
Friends_and_family Family
6/10
Pleasant
01 Oct 2025
Jennifer
Air conditioner was very loud and room outdated
10/10
Exceptional
29 Sep 2025
Albert
It was just what I wanted.
Partner
8/10
Excellent
29 Sep 2025
Elizabeth
Nice hotel, Good location. Convenient to highway - downtown and Short Pump area.
Friends_and_family Family
10/10
Exceptional
18 Sep 2025
reimbursement
It was convenient to my Saturday meeting and I've stayed there before.
Business Self
10/10
Exceptional
17 Sep 2025
Lois
Excellent staff and customer service!!!
Self
10/10
Exceptional
13 Sep 2025
Charles
Nice reception upon arrival and clean room and facilities generally
10/10
Exceptional
13 Sep 2025
Michael
The staff was very helpful
Friends_and_family Friends
10/10
Exceptional
11 Sep 2025
Irene
Nobody at the front desk when I was leaving. But it was ok.
10/10
Exceptional
28 Aug 2025
Sandy

Mostly good.

I sent my adult children to Richmond for a concert. I prepaid the hotel room in put it in my oldest's name. They still had a complicated check in. It took multiple phone calls, texts, and email searches to get them checked in. None of my emails had a confirmation number, just a reservation number. The checkin process needs to be easier, especially when parties are traveling out-of-state.
Friends_and_family Friends
8/10
Excellent
26 Aug 2025
Mary

Bathroom

When taking the shower, the water drains in the shower and them comes up in the drain on the bathroom floor, making it unsafe for anyone walking in or out of the bathroom, with water all over the floor.

I did speak with the front desk personnel and they said they would check it out.
Partner
6/10
Pleasant
24 Aug 2025
Kristen
Upon check-in, I was told that breakfast would be down downstairs from 7 to 10 o’clock. It was my impression that there was a continental breakfast. Once we arrived downstairs in the morning, the options were a beverage, an extremely limited food that you had to pay for.
8/10
Excellent
22 Aug 2025
Karen
Property is clean and well located to shops. Staff friendly and helpful.
Leisure Partner
6/10
Pleasant
22 Aug 2025
Deborah
I never felt entirely safe in the part of town at this location. Always made certain that I was in before dark. Staff checking in was very nice, otherwise never saw a soul. Parking was very isolated and scary. The hotel itself is very outdated and looks like something from the 1970’s. Would not stay again.
Leisure Partner
8/10
Excellent
19 Aug 2025
Cynthia

Better than the Jersey hotel

We were in the area for a concert. We chose this hotel for a couple reasons, one being that it didn't charge for parking. Overall the hotel was nice. It had a decent lobby you could use. Even after the food area was long closed, the staff had no problem with us eating our after concert meal in the lobby.

If I had to pick a fault, it wasn't anything they did wrong. Our AC quit working and our room was hot, but we were all too tired at midnight to do anything about it. I alerted staff in the morning and they said they'd have moved us, had they known. Again, this is 100% our fault for not wanting to move.

Beds were comfy. No weird smells. Would stay here again.
Friends_and_family Family
10/10
Exceptional
19 Aug 2025
James

Great service

The staff was friendly and helpful and made we had clean stuff
Friends_and_family Friends
8/10
Excellent
18 Aug 2025
Stephany
Property was nice. A little older but still nice. Bistro food was expensive though. Wish they had a breakfast included. Staff was very nice and accommodating. Great customer service.
Leisure Family
6/10
Pleasant
17 Aug 2025
Jeffrey
Great location to RVA
Needs to be refreshed
Leisure Family
10/10
Exceptional
15 Aug 2025
Tammy

This is one clean hotel.

Thank you for welcoming us to your hotel.

I like Courtyard by Marriott because they are usually clean and kept up.

The Richmond West was above my expectations. Every place you went you saw the hard work of the staff. The rugs, tables, lounge areas, clean. Hallways, bathrooms, hotel room, hotel rugs and bathrooms were clean.
Thank you again for paying attention to the details!

Upon arrival the staff were so kind and friendly. We were told about the restaurant and bar. After settling in our room we went to the restaurant. The menu is limited but but ample enough for a quick dinner. They had a Grilled Cheese Sandwich and Tomato soup our favorite. The meal was very tasty. Perfect comfort food after a very long drive.
Business
8/10
Excellent
11 Aug 2025
Barika
Overall the property is clean and comfortable however the inoperable pool area is an eyesore as you sit on the patio and it needs
some attention.
Leisure Self
10/10
Exceptional
05 Aug 2025
Eula Mae
Are very good
8/10
Excellent
30 Jul 2025
Robert
Room was clean and quiet and staff was friendly, but pillows were lumpy and furniture was in need of updating.
10/10
Exceptional
25 Jul 2025
Ann Marie
Jerome and Bryan were excellent at the front desk. Bryan checked us in so quickly and had a wonderful disposition. When we needed to extend our stay for an extra night, Jerome made it so easy and he was so pleasant to deal with. The service at the Bistro was also excellent! Friendly people who made us feel at home after an 11 hour drive. Thank you!
Business_and_leisure Family
10/10
Exceptional
21 Jul 2025
Paul
Great place. We had a good time.
10/10
Exceptional
16 Jul 2025
Willy
We stayed for 2 nights it was quiet, and no one bothered us
Leisure Family
8/10
Excellent
09 Jul 2025
Jasmine
Good stay
2/10
Poor
06 Jul 2025
Ariel
Mislead that it was pet friendly, unexpected $100 pet fee. Fluorescent lights, outdated carpet- not able to have pet in courtyard where it felt safe. Very noisy. Practically on highway, mostly could barely breathe in room- sec like a gallon of fabulosa was spilled in carpet. Tree branches and beer bottles on any grass surrounding parking lot.
Business_and_leisure Pet
10/10
Exceptional
29 Jun 2025
Roger
I got just what I needed safe quiet easy parking thank you. Staff were very nice.
Leisure Self
6/10
Pleasant
08 Jun 2025
Marvin
I was in room 141 when you open the patio door, the smell of urine is present it’s unbearable. I’m not sure if it’s human or pets. I see pets are allowed.(that’s another thing that bothers me) I see animals relieving themselves in the grass and it’s not being picked up by the guests…that’s disgusting!

I frequently stay there when I’m in Va but that may change due to the cleanliness. The pull out mattress had a rancid smell. I went to the Home Depot across the street and purchased some Lysol.

Please I ask, make sure those rocks outside the patio doors are cleans daily because the smell of urine is just unsanitary!
Leisure Family_with_children
10/10
Exceptional
30 May 2025
James
Very clean excellent service i very much enjoy the stay and safe environment
Friends_and_family Family
10/10
Exceptional
21 May 2025
Rose
Our king size suite room was excellent. Thank you to the housekeeping people who kept everything clean, clean, clean.
Partner
10/10
Exceptional
17 May 2025
Verified traveler

okay

Stay was fine, I'm here often. I was a bit upset as I prepaid for stay, when I arrived for check in, I though I was paying the incidental fee, however was charged again for the room in error and the rep was unable to fix it. So here I am waiting for the additional charge to fall off.
Business
10/10
Exceptional
14 May 2025
Rose
Very good stay thank you
10/10
Exceptional
28 Apr 2025
Ginger
Nice
Leisure Self
10/10
Exceptional
20 Apr 2025
Leslie
Excellent stay in all respects. Staff and property are fantastic..we had a wonderful experience.
Leisure Family
8/10
Excellent
19 Apr 2025
John
Nothing terrible: Gripes=Not a fan of the yellow and red wall colors, shower curtain clips all need to be replaced, toilet was super low, the bathroom door opens towards the toilet so you have walk around it each time, could hear our neighbors through the walls. Likes=Easy parking, great staff, big room, clean, many food choices at the Starbucks, French Toast was yummy.
Business Family
4/10
Poor
14 Apr 2025
Andrew

Blah

No housekeeping. I had to dump my own trash outside in a dumpster. There was a high school girls volleyball team that screamed and yelled all night while running up and down the halls. No extra blanket. No made beds.
Friends_and_family Family
10/10
Exceptional
10 Apr 2025
Gary

Great Value

Great location. Property in very good condition. Nice place.
Partner
10/10
Exceptional
18 Mar 2025
Leonard
Nice facility. Enjoyed the stay.
Leisure Partner
10/10
Exceptional
16 Mar 2025
Rajeshwari
Good value for money
Family

Location & surroundings

Courtyard Richmond West
6400 West Broad Street, Richmond, United States

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Courtyard Richmond West

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