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Tru by Hilton Richmond Northwest

Richmond - VA · United States

9950 Independence Park DriveView location

8.6/10Excellent103 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Richmond Northwest

The accomodation features a total of 106 rooms. Moreover, there is a wireless Internet connection at hand in communal areas. Communal areas are wheelchair accessible at Tru by Hilton Richmond Northwest. Parking facilities are available for guests' convenience. Some services may be subject to additional charges.

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Located in Richmond, Tru By Hilton Richmond Northwest is within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 10.9 mi (17.5 km) from Virginia Commonwealth University and 11.1 mi (17.9 km) from Richmond Raceway.

Make yourself at home in one of the 106 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from May 25 to September 07.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay and Apple Pay
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Elk's Lodge 5.2 km / 3.2 mi
Short Pump Town Center 6 km / 3.7 mi
Regency Square Mall 6.1 km / 3.8 mi
Henrico Doctors' Hospital 6.9 km / 4.3 mi
Bon Secours Heart Institute at Reynolds Crossing 8.1 km / 5 mi
Sheltering Arms Institute 9.4 km / 5.9 mi
Cultural Arts Center Glen Allen 10 km / 6.2 mi
University of Richmond 10.7 km / 6.6 mi
Lewis Ginter Botanical Garden 10.9 km / 6.8 mi
James River 11.2 km / 6.9 mi
Belmont Golf Course 11.2 km / 7 mi
Regal Short Pump 11.5 km / 7.2 mi
Shops at Willow Lawn 11.8 km / 7.4 mi
Stony Point Fashion Park 12.1 km / 7.5 mi
Country Club of Virginia 12.3 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
Show 10 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • GymExtra charge
  • Luggage roomExtra charge
  • Clothes dryer: 2
  • PrinterExtra charge
  • Business centreExtra charge
  • Continental breakfast
  • Non-smoking establishment
  • BilliardsExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Richmond Northwest

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Toiletries
    • Safe
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2
    DOUBLE AccessiblePhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Toiletries
    • Individually adjustable air conditioning
    • Safe
    • Hairdryer
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru by Hilton Richmond Northwest

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 BedroomDBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-3
    DOUBLE AccessiblePhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Hairdryer
    • Toiletries
    • TV
    • Internet access
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
    DOUBLE AccessiblePhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Richmond Northwest

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable1 photo

    Tru by Hilton Richmond Northwest

    DOUBLE Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Richmond Northwest

8.6
Excellent
103 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Condition
9.4 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
20 Jul 2026
Xavier
it was an amazing stay
4/10
Poor
20 Jul 2026
Stephen
Staff was terrible. Very disappointed.
Friends
10/10
Exceptional
16 Jul 2026
Esther
The services was excellent, knowledgeable, friendly, helpful, professional and polite. Hotel clean, inside and out. Room clean, and roomy. Will stay again and would recommend to family and friends.
Self
10/10
Exceptional
05 Jul 2026
Michael
Clean rooms, nice pool and friendly staff.
Pet
10/10
Exceptional
03 Jul 2026
Georgina
Everything was perfect. It was a pleasant stay.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
James
Great staff, super clean. I will continue to stay here when I am in the area for business
10/10
Exceptional
28 Jun 2026
Tanya
Will definitely stay again!
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Brittany
Great experience. Would visit again.
Friends_and_family Family
4/10
Poor
15 Jun 2026
Dylan
When I got to the hotel they said I was booked for a one King bed but I booked 2 queens. I waited an hour for her to find out how to fixed it. She checks other people in to Queen sized beds. Then after we take the King room she finds us a room. The next day the new worker said it’s usually first come first serve so I should have been got the room.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
David
Softer pillows please. Everything else was great.
Self
10/10
Exceptional
05 Jun 2026
Esther
Clean rooms, clean facilities, maintained and care for very well! Greet customer service, rates were great, accessible to gas, restaurants, site seeing, and highways. Overall 10 out of 10
Self
10/10
Exceptional
05 Jun 2026
Esther
My study was magnificent!! From the moment I checked in to leaving the hospitality was fantastic. Professional service from the manager, polite, friendly, patient, and kind. Greeted me coming in, was resourceful in area and restaurant that great. Housekeeping was great. I truly enjoyed my stay look guests to coming again. Would definitely recommend to family and friends!
Self
8/10
Excellent
31 May 2026
Samantha
Our stay was great. Room was clean. Shower was amazing. Staff were very helpful. Breakfast options were great.
10/10
Exceptional
29 May 2026
Jo Ann
Couldn’t get any better for the price. Late checkin with a toddler was a breeze. Couldnt ask for a nicer person at the desk. Lobby and surrounding inside areas were spotless. Definitely plan on staying here again.
Family_with_children
10/10
Exceptional
28 May 2026
Robin
Have been there several times. Always an excellent experience
Partner
6/10
Pleasant
26 May 2026
Hafeezah
Minimal grab-and-go breakfast options
4/10
Poor
25 May 2026
Tracy
We stayed 3 nights and the room was not cleaned once even after we made a special request that it be done. I asked for 4 sets of extra towels and we were only given two. There were no luggage carts available as we were checking out. The breakfast was never fully stocked. Trash bins around the hotel were always full. The carpet needed vacuuming. The coffee/tea area was always dirty.
Friends_and_family Family
8/10
Excellent
17 May 2026
Lewis
The room was awesome and clean. I just had trouble with controlling the thermostat. The staff initially was overwhelmed, but was able to get our reservation straight. The stay overall was really good and I would stay at the same hotel again.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Lucia
Great service!
6/10
Pleasant
04 May 2026
Raymond
For a new hotel we had no hot water. Room was nice
Breakfast was poor. The hostess seemed annoyed when asked about simple things like can we have some milk. Or can you get the pancake maker working. We usually have breads or muffins but not here. Although she seemed happy about getting food for herself to eat. When I or others asked the front desk person to help we thought she was talking to us but she was on her phone talking through her airpods She was on her phone all the time. Check in took long because all the staff were in the room on the left. Won’t stay here again. Thanks
Family_with_children

Location & surroundings

Tru by Hilton Richmond Northwest
9950 Independence Park Drive, Richmond, United States

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Tru by Hilton Richmond Northwest

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