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Hyatt Place Richmond/Innsbrook
Richmond - VA · United States
4100 Cox RdView location
7.8/10Very good1,001 Reviews
Cleanliness8.0/10 8.0
Service8.6/10 8.6
Comfort8.0/10 8.0
Condition7.6/10 7.6
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Richmond/Innsbrook
Hyatt Place is an exciting and innovative new select service hotel offering more of what is important to today's travelers.
Our guests enjoy a spacious guestroom with a 42 inch high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel.
World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate. Our Gallery is a warm and open area that features a self-registration kiosk, an intimate coffee and wine cafe, a TV den and an e-room with free access to a public computer and printer.
Guests at Hyatt Place will also enjoy a free hot breakfast each morning and can purchase freshly prepared menu items, premium espresso drinks, or beer and wine 24 hours a day. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE.
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7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees.
With a stay at Hyatt Place Richmond/Innsbrook, you'll be centrally located in Glen Allen, a 4-minute drive from Short Pump Town Center and 12 minutes from University of Richmond. This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 12.7 mi (20.4 km) from Broad Street.
Make yourself at home in one of the 124 guestrooms featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Glen Allen?
This hotel has 1195 square feet (111 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 22
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 5.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Elk's Lodge
2.8 km / 1.7 mi
Short Pump Town Center
3.7 km / 2.3 mi
Regency Square Mall
6.6 km / 4.1 mi
Sheltering Arms Institute
7 km / 4.3 mi
Henrico Doctors' Hospital
7.9 km / 4.9 mi
Bon Secours Heart Institute at Reynolds Crossing
10 km / 6.2 mi
Cultural Arts Center Glen Allen
10.7 km / 6.7 mi
Colonial Shooting Academy
11.5 km / 7.2 mi
Lewis Ginter Botanical Garden
12.3 km / 7.6 mi
University of Richmond
12.6 km / 7.8 mi
Belmont Golf Course
12.6 km / 7.8 mi
Regal Short Pump
13.4 km / 8.3 mi
Shops at Willow Lawn
13.7 km / 8.5 mi
Country Club of Virginia
14.3 km / 8.9 mi
Stony Point Fashion Park
14.9 km / 9.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 124
- Number of floors (main building): 6
- Twin rooms: 80
- Double rooms: 44
- Suites: 124
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 19 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safe
- Lift accessExtra charge
- Newspapers
- Clothes dryer
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- TV lounge
- Breakfast
- Picnic
- Non-smoking establishmentExtra charge
- Jet skiExtra charge
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- Minibar
- Housekeeping
- Cable TV
Show all 13 amenities
- Desk
- Pay movies
- DVD player
- Bathroom: 1
- TV
Facilities with extra charge
- Smoke detector
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE TWO DOUBLE BEDS
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Hairdryer
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- Minibar
- Housekeeping
- Cable TV
- Desk
- Pay movies
- DVD player
- Bathroom: 1
- TV
Facilities with extra charge
- Smoke detector
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE TWO DOUBLE BEDS
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- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-1
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Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D-2
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-2
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
DOUBLE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Innsbrook
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hyatt Place Richmond/Innsbrook
100
reviews shown
Dennis
This is a dated property. The hallways and rooms have window AC units and the bathroom sink is in the room with a very small room for the tub and toilet. There is additional daily fee for parking. On the bright side, complimentary cookies, coffee, and water are available any time in the lobby. There are a dozen convenient dining options within a short walking distance.
Jackie
Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢
Syed
Staff were very welcoming, we arrived a little early and the staff accommodate us the best they could and they did! Rooms were big and spacious. Breakfast was perfect since were there in town for a soccer tournament.
Colleen
We only stayed in town for one night. We read the reviews of this hotel so we booked it. We were very happy with our stay. Everything was very clean, the room was large, breakfast was good and the gym was super. When we return to visit family again, we will stay at Hyatt Place.
Sandra
Breakfast was not good. Stale over cooked waffles and sausage. Staff could have been better. They asksed me to sign up for Hyatt rewards then don’t offer me the gift bag or water that they gave the people before me for signing up. I asked for toilet paper never came had to go find some. Towels too. Ended up staying 4 days housekeeping never came. Paid a lot for a room with was less than average and stained. Paint peeling cracks in shower. I thought this would have been better for being a Hyatt.
Cameron
Elevator broken. Room felt very humid - almost damp sheets and towels. Convenient location in nice part of town. Clean. Smelled nice. Breakfast was ok. Very friendly staff
Steffiny
Great property
Binh
Our room was spacious and clean. Water pressure was superb. Hot breakfast was very good. Hot coffee, tea, and fresh fruits are plus and were always filled up quickly. All staff were very friendly and helpful. Shout out to Peacon! He was helping us with great joy and big smiles. Parking was easy and free for us as Hyatt members. We’ll stay here again when we are in Richmond.
Anita
Keep up the good work, I always enjoy my stay….
Stacey
I enjoyed how comfortable it was and how great the complimentary breakfast is.
Asim
Guest Feedback – 5 Day/4 Night Stay
We stayed 5 days and 4 nights and were told at check-in that housekeeping would come on alternate days. This never happened — no one showed up for housekeeping at any point during our stay, even after we called the front desk on day three to request it.
Additionally, the toilet in our room was clogged from the day we arrived. A service man came and temporarily cleared it, but it wouldn't stay clear even after just a couple of empty flushes. As a result, all four of us had to go down to the first floor lobby washroom every time we needed to use the restroom, for all 4 nights of our stay. This was extremely inconvenient and disruptive, especially at night.
When we raised these issues with front desk staff, we were told that since we booked through a third party, there was nothing they could do — despite these being basic service failures that should apply regardless of booking channel.
Given that we had to clean our own room throughout the stay and were left without a working washroom for 4 nights with 4 guests, we would like to request compensation for these inconveniences. We hope this feedback helps improve service for future guests and leads to a fair resolution for us.
We stayed 5 days and 4 nights and were told at check-in that housekeeping would come on alternate days. This never happened — no one showed up for housekeeping at any point during our stay, even after we called the front desk on day three to request it.
Additionally, the toilet in our room was clogged from the day we arrived. A service man came and temporarily cleared it, but it wouldn't stay clear even after just a couple of empty flushes. As a result, all four of us had to go down to the first floor lobby washroom every time we needed to use the restroom, for all 4 nights of our stay. This was extremely inconvenient and disruptive, especially at night.
When we raised these issues with front desk staff, we were told that since we booked through a third party, there was nothing they could do — despite these being basic service failures that should apply regardless of booking channel.
Given that we had to clean our own room throughout the stay and were left without a working washroom for 4 nights with 4 guests, we would like to request compensation for these inconveniences. We hope this feedback helps improve service for future guests and leads to a fair resolution for us.
Eddyjo
I'm use to Hyatt being very nice,clean,and modern!! I paid a Hyatt price for a run I⁶⁵
Brandon
The staff that night was horrible and mean
Chee Yong
Selected multi room high floor option. The bathroom is little small due to wrong door swing direction. Switch door to swing outward help improve the bathroom access.
Kathy
Our room was clean and the free breakfast was great. The staff was very friendly too. The only odd thing I can say is the placement of the bathroom in our room was different than most hotel rooms but it was clean so I guess that's all that really matters.
Paul
Clean but old. Staff was friendly
Marc
Parfait. Déjeuner trop épicé. Sinon c'est parfait
Pamela Longwani
Spacious rooms & upgraded
Tracey
Great hotel. Staff was friendly. Convenient location.
Kenneth
Clean hotel and rooms, good breakfast
Pamela
Excellent service and Excellent care!
Jeffrey
Great staff…
Breakfast selection highly processed food….Lobby music and televisions on different channels at the same time unpleasant, trash litter all outside of property needs picking up….HYATT PLACE sign light burned out from road…..cannot see hotel.
Breakfast selection highly processed food….Lobby music and televisions on different channels at the same time unpleasant, trash litter all outside of property needs picking up….HYATT PLACE sign light burned out from road…..cannot see hotel.
William
Convenient location to restaurants. The room was very clean, comfortable, and quiet.
Milicent
I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again
Nicholas
Staff was great I left an item at the hotel and they shipped it to me quickly. Good stay.
Sylvia
Breakfast was served everyday and the chef cook Naquil was so amazing. Clean rooms, nice staff and parking was easy to get in and out.
Sylvia
Breakfast was really great and different in the 3 days we stayed there. The weekend chef/cook was amazing (Naquil) She works only the weekend j was told and was sweet and compassionate with my mom’s diet. Plenty of parking , clean rooms that j even ended up taking a second room for my son and they were able to find me a room right away. Any incident we had, they took care of it right away.
Blaire
Large room size -me mini fridge -
Comfy bed
Adjustable TV can be used to seen by couch and bed
Comfy bed
Adjustable TV can be used to seen by couch and bed
Stephanie
Great staff..Clean hotel
L J
None
Cecilia
Parking was sufficient. The staff a
Renee
Yes. The staff at night was not cool - the manager. But the day staff including housekeeping were really great
Pamela
nice cozy
Wanda
,
James
The lobby smelt like there was a sewage
Amy
Very well maintained, clean rooms. Good breakfast
Sheree
The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well.
Ronald
Staff was super friendly from the start. The coffee in the lobby was excellent. Room was very clean and the towels were so soft. Only thing was there was no microwave in the room and there was people running up and down the halls very late at night. Overall the stay was very nice.
Kellie
Not the worst but not the best. The whole place smelled like sewage for the entire stay and felt like the air quality wasnt the best. The staff was nice and greeted us. Wish that cleaning staff came more often. If you need a quick place to stay for one night only, its not bad. Facilities needs some updates and care to it. Maybe just air out all of the rooms
AMY
This hotel is a little rough around the edges but our room was spacious and very clean. The breakfast was very good and cooked right on the premises. Food was brought out hot and fresh. The staff were on their phones and not engaging but friendly when spoken with. The location is terrific. Maybe you save a few bucks staying here but I’d pay more for a hotel that is being maintained better.
Cristina
Close to shopping, great breakfast!
Jamise
Might’ve just been a bad weekend. There was a soccer tournament was happening and the hotel was filled with players and their families. They wanted to play and knock and run from our door.
We tried to get fresh towels from housekeeping as we came back for an outing but perhaps there was a language barrier because we got nothing and we would’ve been next. I guess the room must be empty to get it serviced.
The space sufficient. No bells or whistles. No pool.
Breakfast was ok. There was a nice variety each day.
We tried to get fresh towels from housekeeping as we came back for an outing but perhaps there was a language barrier because we got nothing and we would’ve been next. I guess the room must be empty to get it serviced.
The space sufficient. No bells or whistles. No pool.
Breakfast was ok. There was a nice variety each day.
Brian
Not needed
Mary
Clean room, friendly staff
Brandon
Room was large and hotel was clean and quiet
Brian
Spotlessly clean room and friendly staff, great breakfast as well as local beers available at the reception.
Josh
Room was good
Lisa
Room was clean. Complimentary breakfast was okay. TV programming was very limited.
Nishant
Room provided had air conditioning setting issues and room had to be changed.
Kelly
All very good!
Kelly
Very nice!
Tulio
We were overcharged due to a pet fee and never provided a receipt. I explained that we had brought a service dog (which is exempt from charge) and they said they would refund us but never did. I also requested for them to email us a receipt A SECOND TIME and they never did. Aside from this, the room was not appealing at all. The sheets were stained and the carpet was dirty. I will 100% recommend that people do not stay here.
Jovon
Room wasn’t clean… property needs an update bad looks nothing like the pictures
Rachel
Convenient place to stay close to lots of amenities. Staff were friendly, room was clean and breakfast was hot.
Jason
The staff was excellent no issue. The room had n the other had was awful. No coffee table , refrigerator made noise all night. Wife and I couldn’t sleep. Along with guest in hallway all night makes loud noise early in the morning. Thank you.
Whitney
Room didn’t seem like it was cleaned. We tried to pull out sleeper sofa but there were all kinds of crumbs in there so we didn’t even sit on it. The staff that checked us in at night was nice but morning staff didn’t seem very friendly.
Blossem
This was a great property
Yusuf
Nice Room
Jane Elyce
Bob was excellent- friendly, welcoming and fast. Appreciated the kind welcome after a long day.
Maria
The staff and the room were perfect.
Judith
We were given two handicap room, although no one was handicapped in our party. The shower water came out in a trickle and the tub did not drain. The towel racks looked like they were ready to fall down. . I tried to call the front desk to tell them about the shower and the phone did not work.
I-Tuere
The staff were all so nice and helpful
Vincent
Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.
Darrin
Staff was great! Room very clean!
renee
The room was clean and comfortable
Eleanore
Staff was very helpful!
Shaina
Very clean! Staff was nice and breakfast was awesome !
Reema
Room was clean
Staff very friendly and courteous
Bathroom is very small and the door wouldn't close or lock
The bed mattress was uncomfortable so are the pillows
No variety in breakfast buffet
Staff very friendly and courteous
Bathroom is very small and the door wouldn't close or lock
The bed mattress was uncomfortable so are the pillows
No variety in breakfast buffet
JaTaen
Clean room, good breakfast, helpful staff. Only complaint is that the shower was very small. I would stay again, but request an accessible room.
Lynn
Room was a little loud but overall a very good stay.
Jennifer
Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.
Zakiyyah
From beginning to end everything was just amazing
Bruce
The room was PERFECT !!!!! Thank you so much for guiding us to this hotel. It was so close to the Tin Pan music venue and just a nice clean spacious room. The breakfast was good, all though could have used a little more heat to keep it warm. But all i all , it was good !
Hyatt Place is one of our most favorite hotels to stay at !!!
Hyatt Place is one of our most favorite hotels to stay at !!!
Nathan
The staff were very friendly, the breakfast was great as well
Reginald
Excellent breakfast
Richard
Many things in the hotel were broken, the A/C was dodgy, ice machine down, one elevator was out of service, and the other elevator's inspection was years out of date.
Allan
VCU Open House visit
Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond
Boyon
They never came to clean the room in 2 days. I didn’t like that
Terri
Spacious room. Convenient location. Pleasant staff.
Jennifer
The tv service was a little lack luster. It didn’t seem like there were a whole lot of channels and no way to connect to home streaming services.
Sheila
Very Nice..I love the big window in the rooms.
Ivy
Very clean and in a safe area.
Michelle
room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding
Larry
I loved the staff, but they are limited by polices of Hyatt!
ALTON
Had ants in room gave me a new room everything was great
Melissa
There were ants all throughout my room. I woke up to them all over the sink and in my things and when I spoke to the front desk about them they said it was a known problem and didn’t seem concerned about them. Said she could offer a portion of my room refunded back , and if that was not satisfactory enough I would have to call on Monday and speak to the Manager.
sam
All the staff we came into contact with very friendly and helpful. Hotel was clean. Breakfast was standard hotel breakfast, but was good.
Stacey
Perfect location for the west end of Richmond. Convenient, nice property.
Benjamin James
Granted its a Hyatt Place not a Hyatt, my expectation was a bit let down when i found this out. Overall the stay was nice, location was nice and convenient. The \"polish\" and craftsmanship of rooms and amenities was not what the typical Hyatt provides, i just had to adjust my expectation.
dana
Great experience.
Wesley
Recently renovated. Room was clean.
Laverne
Unable to access the ice machine on the fourth floor due to broken door knob
joe
Location was convenient, staff was great.
James
The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.
wanyu
We used to like Hyatt Place for its chic, clean, and easygoing vibe, perfect for a short stay. Unfortunately, this time it didn’t feel as clean and comfortable as before, which was a bit disappointing
Patrick
Service was outstanding and breakfast was amazing
Manzoor
excellent Hyatt Place is always 1st choice
Agnes
The staff
don
Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690
Patrick
Property was nice. Bed and pillow was very comfortable
Location & surroundings
Hyatt Place Richmond/Innsbrook
4100 Cox Rd, Glen Allen, United States
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Hyatt Place Richmond/Innsbrook
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