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The Westin Richmond
Richmond - VA · United States
6631 W Broad StreetView location
8.8/10Excellent1,003 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.4/10 9.4
Neighborhood9.0/10 9.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Westin Richmond
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Crossings Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Planning an event in Richmond? This hotel has 22761 square feet (2115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite. Stay in one of 250 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.
Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge.
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When you stay at The Westin Richmond in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 7.4 mi (11.9 km) from Short Pump Town Center and 6.5 mi (10.5 km) from Broad Street.
Stay in one of 250 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 22761 square feet (2115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 6 AM to 10 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10.50 per person
- Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
- Fee for in-room wired internet: USD 9.95 per day (rates may vary)
- Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
- Uncovered extended parking fee: USD 7 per day
- Pet fee: USD 50.00 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
Filipino
English
Spanish
Nearby attractions
Bon Secours Heart Institute at Reynolds Crossing
1.1 km / 0.7 mi
Henrico Doctors' Hospital
2.6 km / 1.6 mi
Shops at Willow Lawn
3.1 km / 1.9 mi
Bowlero West End
3.6 km / 2.2 mi
Regal Short Pump
3.8 km / 2.4 mi
Robins Center
4.1 km / 2.5 mi
University of Richmond
4.2 km / 2.6 mi
Virginia Hospital & Health
4.4 km / 2.8 mi
Country Club of Virginia
4.6 km / 2.9 mi
Lewis Ginter Botanical Garden
5.3 km / 3.3 mi
Topgolf
5.5 km / 3.4 mi
Belmont Golf Course
5.7 km / 3.5 mi
Regency Square Mall
5.9 km / 3.7 mi
Arthur Ashe Athletic Center
6.9 km / 4.3 mi
The Diamond
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 250
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
Show 31 more facilities & services
- Multilingual staff
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Meeting room: 7
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Hot tubExtra charge
- Spa centreExtra charge
- Breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 69 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 69 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CLUBSUITE • CLUBSUI.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB QUEEN BEDQUADRUPLE • CLUB QUEEN BEDQUA.CB-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE CLUB QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Tea and coffee making facilities
- Ironing set
- Pay movies
- Wi-fi
- Internet access
- Safe
- Individually adjustable heating
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Tea and coffee making facilities
- Ironing set
- Pay movies
- Wi-fi
- Internet access
- Safe
- Individually adjustable heating
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Mini fridge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 35 m²DBL.H6
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 35 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE Accessible
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 35 m²DBL.2D-1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Wi-fi
- Pay movies
- Safe
- Extra beds on demand
- Hairdryer
- Direct dial telephone
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE TWO DOUBLE BEDS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Wi-fi
- Pay movies
- Safe
- Extra beds on demand
- Hairdryer
- Direct dial telephone
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 35 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE Accessible KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Housekeeping
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- Pay movies
- Wi-fi
- Safe
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE TWO QUEEN BEDS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Housekeeping
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- Pay movies
- Wi-fi
- Safe
- Individually adjustable heating
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Westin Richmond
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about The Westin Richmond
100
reviews shown
Angel
Amazing time. Definitely booking for future use
Katie
One elevator was broken and the other was very noisy and slow. Our room wasn't ready until after 7:30 pm and then when we finally went in, the duvet was soiled. We asked for another, no response, had to go to reception again in person, and then they just gave us a blanket, not a duvet. The next day we asked for new bedding, they did not give it to us. Room service simply made the bed with the old bedding and did not remove any of our trash or used towels. I would NOT stay here again.
Steve
Everything was good. Staff is super but the entire weekend was on broken squeaking elevator. Also breakfast could have been better.
Sharen
Love the fresh appearance and prompt and courteous service.
Sharen
Reception was very friendly. Room was as requested and very well appointed.
Steve
One of the best hotels I’ve stayed in. The guest as well as the hotel staff were friendly. I would definitely recommend this hotel.
krystal
Exception visit. Staff was very friendly and helpful. And view was great.
Tiffany
Very nice and elegant for the price.
Matthew
Clean and friendly people
Chris
A truly wonderful stay. The property is well-maintained and clean, with modern rooms and exceptionally comfortable beds (the variety of pillows was a great touch!). The 7th-floor lounge was a highlight, made even better by the attentive staff who truly made us feel welcome. I loved the location—tucked away in a quiet, wooded area but still offering easy access to downtown. We’ll definitely be back!
Muhammad
It is quiet, clean and in convenient location. Service and hospitality were exceptional
Frank
Great
Kymberly
Everything was as was expected. Only regrets my stay was too short.
Alan
Everything was great. From entrance, lobby, room etc. My only complaint is that I got there at 4:35pm (check in at 4). My room was not ready and was told 45 minutes to an hour wait. I called at 5:20pm and got me a new room. Me and my fiancé was in town for Wiz Broadway show, so it could’ve been a let down if it was not corrected. Still 5/5 exceptional hotel!
Ryan
overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working.
Karen
The staff at the front desk were super friendly and very helpful with suggestions as to where to go in Richmond. And the room was spacious, clean and very comfortable.
Dennis
Clean room, friendly staff.
Audrone
Great location. Good price.
Misty
I was welcomed with exceptional service by the staff and my room was meticulously clean. Great stay!
Dustin
Staff was excellent. Room was.nice besides the adjoining room door was not install correctly and could her noises and see light coming thru the other room it was hard to sleep.
Gerell
The room was amazing.The bed was extremely comfortable and the thread count nice. We had just got married and the front dest clerks seemed genuinely happy for us. They had a surprise in the room after we came back for dinner. Definitely would stay here again. The lobby was very nice along with the bar area. We ate breakfast at the restaurant the next morning. Everything was pleasant
Gabrielle
Clean room, kind staff, nice facilities.
Jill
I love this hotel. The rooms are clean and furnishings solid. Friendly and fast reception and they let us in at 2:00p
Maurice
Clean room, great staff/ restaurant.
Devante
Everything amazing suite. Will definitely return
Teresa Rufus
I had room service wanted pancakes but was not on menu.
tracey
Warm welcome from all staff. Beautiful smell in reception area. Great food in the restaurant
Ashley
Clean room, friendly staff
Hope
I arrived very early on the day of my check-in and the front desk was able to accommodate me. I very much appreciated their effort.
Carolyn
Check-in needs improvement. Why send an email that a guest can check-in early only to arrive and there are no rooms available.
Bokyu
Clean room
Kemberly
The entire staff, front desk, housekeeping, room service was all perfecto!!
Teresa
The staff was extremely helpful, friendly and enjoyable! The restaurant staff (especially the manager on duty) and the Club Room staff (Ms. Trice) made our anniversary stay extra special!
Nicole
Room was very spacious and modern. Love the location of the facility; not too far away from stores. Couch and bed were extremely cozy. Bathroom was huge. Waterfall shower was very relaxing. Highly recommend.
Van
Expectations
Everything was above expectations
Tierra
The stay was nice food was great
Daniel
All staff members were wonderful!
Paul
The details matter
We were given keys to a room when we arrived (around 6:15pm) and opened the door to find it unserviced and not ready.
When reassigned a room, the toilet would run on evry 10 minutes or so.
On the plus side, the restaurant was very good.
When reassigned a room, the toilet would run on evry 10 minutes or so.
On the plus side, the restaurant was very good.
Elton
Clean quiet property. Very comfortable
Eric
Key cards to room and elevator are unacceptable inoperable and inconvenient. i would avoid the hotel if you don’t enjoy being locked out of your room
Chris
Booked two queens. Got a king and then told me they overbooked hotel. Also sheets were possibly not laundered. Smell of women’s perfume on pillow cases
Raymond
This property was fantastic. The staff was very very nice. The food from the bar was phenomenal. The showers were phenomenal. The rooms were clean beautiful place.
Michael
Clean and comfortable hotel close to Richmond University
Christine
Great
Vanessa
Front desk personnel was amazing!
Susan
Everything about this Westin was wonderful from the check in staff, lobby, room and restaurant.
Ralph
Nice building and the room was good. The location is convenient for a short drive to downtown Richmond.
The pool and fitness center are very small, and at times overcrowded. Not great if you want a focused workout.
The reservoir outside the hotel is a gem. Nice walking path. Worth a stroll.
The pool and fitness center are very small, and at times overcrowded. Not great if you want a focused workout.
The reservoir outside the hotel is a gem. Nice walking path. Worth a stroll.
Raquita
Beautiful. Clean
Paul
Loved the comfort and ease of checking in and out,. great fixtures and bathroom. 10/10 would stay again and recommend.
Karrie
Amazing! So clean and comfortable!
John
As always, the staff at Westin Richmond was professional, friendly, and helpful. Staying at their beautiful and clean hotel is always a pleasure.
Tyler
Richmond Westin
Room for as nice clear and comfortable. Staff is outstanding. Walkable safe free parking.
Priya
The rooms were extra spacious and very thoroughly cleaned. I would have liked basic amenities in the bathroom such as a showercqp but it wasnt the end of the world!
christian
Great for animals.
lilli
Room was comfortable Andresen quiet
Charles
Convenient, clean and just what we wanted for our overnight stop.
MAURA
Super comfortable hotel!
christian
Great hotel. Always clean and allow dogs.
Brittany
Upon arriving in my room I noticed hair all over the bathroom and in the shower and the hotel moved my room down the hall only to find the same problem. Being tired I didn’t want to go through the hassle of moving again but did inform them of the same issue. I was then charged a $230 incidental fee after being told that it’s just a hold in case the room gets messed up or things are ordered through room service. However, no such thing was done and I brought my own food with me and all I did was shower and sleep then checked out the next day
Walker
All around good experience.
Kate
Favorite hotel in Richmond when visiting my son at the University of Richmond. Friendly, attentive staff and lovely ambiance.
christian
Clean and service is amazing!
marianna
Friendly stuff, easy to check in and out.
Good breakfast.
Good breakfast.
laura
Close to my daughters school
Diane
Friendly front staff and room service staff
Garry
The staff is what made this visit such a memorable one
Wanda
Smells amazing! and always nice
R
Great family hotel stop
The pool hours were accessible for our family. The front staff were friendly. We got a good night sleep before we continued our journey.
Vincent
Very clean hotel and property. I have stayed here multiple times and they are constantly making upgrades to their rooms.
Crystal
The entire check in process was quick and smooth and the staff is very polite and courteous.
Cheri
this was a beautiful property!
Kevin
Nice place to stay in richmond
Celiamanda
Everyone was beyond nice; property was impeccable.
I stayed here for the convenience of being able to charge my car at the property and not having to drive to a supercharger. I found out late at night that out of four chargers that they have for Teslas only two are in commission and of course the two were occupied. I kept checking back every hour and the people, continue to charge the car. I had to drive between 15 to 20 minutes to and from to charge my car at a supercharger.
I stayed here for the convenience of being able to charge my car at the property and not having to drive to a supercharger. I found out late at night that out of four chargers that they have for Teslas only two are in commission and of course the two were occupied. I kept checking back every hour and the people, continue to charge the car. I had to drive between 15 to 20 minutes to and from to charge my car at a supercharger.
VALERIE
I would stay here again
The hotel was very nice and easy to find. There were a few little things in the hotel that were less than perfect (stain on rug, broken shelf in shower, shower floor could've used a scrub) but overall it was great and we loved the big, fluffy blankets!
My biggest (and only real) issue was the waffle and pancakes we ordered from room service breakfast were very much undercooked and only partially edible. That being said, i would stay here again, but go out for breakfast.
My biggest (and only real) issue was the waffle and pancakes we ordered from room service breakfast were very much undercooked and only partially edible. That being said, i would stay here again, but go out for breakfast.
Christopher
Booked a king roombwascyold at check in that there was a glitch in reservation by 3rd party. Toilet wasn't working in room in morning. Very surprised for Marriott property i have stayed numerous times.
jason
Our Stay was perfect. A nice relaxing night with great ammenities.
Yazhi
Excellent property. Very clean and comfortable. Excellent restaurant too. Staff also very very nice
Diane
Very nice property. Seemed newly renovated
Abeid
Great amenities, friendly staff, ease of check-in/out process
Julio
Loved how clean the property was and how kind the staff were.
Verified traveler
Lighting was poor and was not able to get water in shower warm enough
Gary
From the moment we pulled up to the front entrance, the staff was fantastic, everyone was pleasant and professional. The hotel was quiet, the room was clean and comfortable. I was there for a conference, and everything was perfect. My wife was with me, and the atmosphere was do relaxing, we stayed an extra night.
John
Pet friendly
Lynette
The hotel is clean, modern, quiet and safe. The staff is friendly and helpful. There is plenty of parking. Easy drive to downtown Richmond. I thoroughly enjoyed my stay.
James Houston
The rooms were quite nice. Missed the robes and extra amenities, but I understand you have to make a profit and those things add up. The decor was lovely to look at, but the seating furniture in the room was the most uncomfortable ever!!! Looks cool but try sitting in it to read a book. Had to go to the lobby were the barrel chairs were great.
Kate
Always stay here when visiting our son at college. Clean and friendly staff.
Lori
Clean rooms
Clean and friendly place for our family.
Lynn
I stay in hotels due to work travel often. Rooms usually smell lived in. This was the furst room all year, where it smelled clean. That helped me to feel comfortable in and around the environment.
The issues I experienced, the room door was hard to open as was the refrigerator (which I greatly appreciated). They were stuck and took some tugging and pushing to open the door.
The issues I experienced, the room door was hard to open as was the refrigerator (which I greatly appreciated). They were stuck and took some tugging and pushing to open the door.
Kiara
In judging the previous reviews, I noticed most folks seemed to have had a positive experience at this Westin location. That being said, there were those negatives reviews that stuck out to me that should have had me to consider staying somewhere else.
Here’s short of it all. This property is aesthetically beautiful from the outside. Once inside the lobby the front desk decor looks pretty nice. My room on the other hand was not up to par. Especially since these rooms around $200/night.
There was hair in the shower, small spots of blood on the comforter and the carpet was soiled in the hallway and in my room as well.
Lastly, when I preparing to check out, there was no one at the front desk. A couple of minutes later someone comes from the bar area and asked me if I’m checking out and how did I want my receipt. Not “How was your stay?”
Overall this place is underwhelming and not worth the money in opinion. I will not be returning in the future.
Here’s short of it all. This property is aesthetically beautiful from the outside. Once inside the lobby the front desk decor looks pretty nice. My room on the other hand was not up to par. Especially since these rooms around $200/night.
There was hair in the shower, small spots of blood on the comforter and the carpet was soiled in the hallway and in my room as well.
Lastly, when I preparing to check out, there was no one at the front desk. A couple of minutes later someone comes from the bar area and asked me if I’m checking out and how did I want my receipt. Not “How was your stay?”
Overall this place is underwhelming and not worth the money in opinion. I will not be returning in the future.
Bart
Great hotel
JoAnn
I was only there overnight and while the hotel was fine for my needs, it seems to lack the extras you expect from a Westin. Also, the front desk and restaurant staff were very low energy and provided the most basic level of service.
John
Very nice room with great service.
Kristin
We stayed there for a college reunion, so ewe didn't spend too much time in the hotel, but it was very nice.
Daniel
Old and not clean for a Westin hotel
Front desk manager seemed reluctant with poor customer service.
Ordered a chicken dish from the restaurant, but trashed it as the chicken seemed under cooked.
Thought about calling the restaurant for a refund but thought too much hassle:(
Never coming back to this Hotel and I will be more cautious with booking Westin and Marriott.
Front desk manager seemed reluctant with poor customer service.
Ordered a chicken dish from the restaurant, but trashed it as the chicken seemed under cooked.
Thought about calling the restaurant for a refund but thought too much hassle:(
Never coming back to this Hotel and I will be more cautious with booking Westin and Marriott.
William
Great hotel. Location is good if you have business in the area, but it’s not close for walking to historic parts of Richmond. I was in town for business so it was good for that purpose.
Jesse
Just as when my wife and I stayed there three years prior, the beds are always super comfy. Our view from the seventh floor was beautiful. The real highlight to the trip was the stellar service from Kelsey, the food and beverage manager, and Lauren our server/bartender at hotel restaurant, Small Batch. They both were super friendly and an attentive to our needs. We look forward to staying there again soon
Jessi
My favorite place to stay in Richmond. And everyone knows a Westin bed is the best!
Jonathan
Wifi and TV didn't work in the morning. Very upsetting. Elevator worked on and off. Beds are always amazing! Reason why i always stay at a Westin!
Shawn
Wonderful property! Great restaurant and helpful staff
Frank
Overall fine
Location & surroundings
The Westin Richmond
6631 W Broad Street, Richmond, United States
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The Westin Richmond
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