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Holiday Inn Express Richmond I 64 Short Pump Area

Richmond - VA · United States

9933 Mayland DriveView location

9.0/10Excellent1,209 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Richmond I 64 Short Pump Area

Welcome to the Newly Renovated Holiday Inn Express® Richmond I-64 Short Pump hotel! We located just one exit from the Short Pump Mall, eight miles from Downtown Richmond, and one mile from Innsbrook Corporate Center.

Business travelers lodging in our Northwest Richmond accommodations will appreciate that we are at the entrance to the Deep Run Office Park which houses businesses such as Essex Bank, Travelers Ins. , Allianz, McKesson, Elephant insurance, VA Board of Nursing, and the VA Dept of Health Professionals.

Capital One and the VA Tech Center are also close by. Sports teams will like our short distance to U-Turn Sports Performance Academy, Tuckahoe Sports Training Center, RF&P Park, and Richmond Strikers West Soccer Fields.

Other nearby attractions include Short Pump Town Center, Innsbrook Pavilion, the Dominion Club, Lewis Ginter Botanical Gardens, University of Richmond, Kings Dominion Park and Virginia Commonwealth University, VCU. Our clean accommodations also offer free Wi-Fi, Free parking, Lobby Market and a complimentary hot breakfast served daily.

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Each room is equipped with a microwave, mini-refrigerator, Keurig, In Room Safes and a 50 smart TV.

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 7.8 mi (12.5 km) from Lewis Ginter Botanical Garden and 10.2 mi (16.4 km) from Carytown.

Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Richmond? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 9:00 AM to 11:00 PM.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Elk's Lodge 4.8 km / 3 mi
Regency Square Mall 5.5 km / 3.4 mi
Short Pump Town Center 5.6 km / 3.5 mi
Henrico Doctors' Hospital 7.1 km / 4.4 mi
Bon Secours Heart Institute at Reynolds Crossing 7.7 km / 4.8 mi
Sheltering Arms Institute 9.1 km / 5.6 mi
Cultural Arts Center Glen Allen 9.7 km / 6.1 mi
University of Richmond 10.3 km / 6.4 mi
Regal Short Pump 11.2 km / 6.9 mi
Shops at Willow Lawn 11.5 km / 7.1 mi
James River 11.8 km / 7.3 mi
Country Club of Virginia 12 km / 7.5 mi
Lewis Ginter Botanical Garden 12.5 km / 7.8 mi
Stony Point Fashion Park 12.7 km / 7.9 mi
Belmont Golf Course 12.9 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2021
  • Total number of rooms: 112
  • Number of floors (main building): 4
  • Double rooms: 54
  • Quadruple rooms: 50
  • Accessible rooms: 8
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
Show 31 more facilities & services
  • Airport
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Fireplace
  • Smoke detector
  • Hotel safe
  • ShopExtra charge
  • Gym
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Outdoor saltwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 33 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Cable TV
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    Show all 20 amenities
    • Desk
    • Housekeeping
    • Smoke detector
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    Room STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Satellite TV
    • Cable TV
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Desk
    • Housekeeping
    • Smoke detector
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 33 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Safe
    • Desk
    • Toiletries
    • Direct dial telephone
    • Carpeted floors
    • Ironing set
    Show all 19 amenities
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom: 1
    • Alarm clock
    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Housekeeping
    • Cable TV
    • Microwave
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Safe
    • Desk
    • Toiletries
    • Direct dial telephone
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom: 1
    • Alarm clock
    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Housekeeping
    • Cable TV
    • Microwave
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Alarm clock
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    Show all 19 amenities
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE Accessible KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Microwave
    • Alarm clock
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • Direct dial telephone
    • TV
    • Mini fridge
    • Housekeeping
    Show all 20 amenities
    • Smoke detector
    • Wi-fi
    • Alarm clock
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Cable TV
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • Direct dial telephone
    • TV
    • Mini fridge
    • Housekeeping
    • Smoke detector
    • Wi-fi
    • Alarm clock
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Cable TV
    • Toiletries
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Safe
    Show all 18 amenities
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Richmond I 64 Short Pump Area

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Richmond I 64 Short Pump Area

9.0
Excellent
1,209 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Tamara
Loved it
10/10
Exceptional
20 Jul 2026
Tamara
The girls and I love this place
10/10
Exceptional
20 Jul 2026
Brittany
One of our favorite places to stay for a few days
10/10
Exceptional
18 Jul 2026
Adnan
Nice clean room, breakfast was really good.
Self
4/10
Poor
18 Jul 2026
Gavin
I went back to the hotel late at night, knowing it would likely be limited parking, but several vehicles were taking up multiple spots. When I asked the guy at the front desk where to park he was rude with an attitude and said to park at the other hotel behind this one. He said he doesn’t drive an electric car, but he parks in those spots - just the spot I could’ve used if open. I asked why others were allowed to park in multiple spots and he said it wasn’t his problem. His poor attitude made it to where I will never stay there again. Also, for some reason the hallways were 85+ degrees - which is absurd.
10/10
Exceptional
14 Jul 2026
Janel
It was one of the best hotels that I’ve stayed on in a long time very clean. Everything was stocked. The breakfast was great. Parking was great. The staff was helpful. Everything about this place was wonderful. I would definitely book again.
10/10
Exceptional
13 Jul 2026
Philippe
Notre halte favorite sur la route vers la Floride depuis le Canada. Très bon rapport qualité prix.
Family
8/10
Excellent
12 Jul 2026
Danielle
Overall, the hotel was nice. A continental breakfast is provided from 6 to 10 AM. Check out is at 12 PM which is great and the hotel looks modern and fresh. However, the shower stall in my room had old soap scum stains, which was really shocking & disgusting. It was late at night, otherwise I would’ve requested a new room. Thankfully, I had my own Lysol. I did tell the staff and they didn’t seem too concerned. I asked where can I submit a complaint the last at the front desk said “Well, you’re not a member, so you can tell Expedia.” I told I want to follow up with Holiday Inn and she gave me the rewards number and she repeated that I’m not a member, but maybe someone can help me. I plan to submit a formal complaint to prevent this from happening again.
Family
10/10
Exceptional
12 Jul 2026
shaban
Clean room, staff, parking area
Family_with_children
10/10
Exceptional
12 Jul 2026
Joanne
The breakfast was great!
Family_with_children
10/10
Exceptional
12 Jul 2026
Jose
Comfortable bed, clean and breakfast was good
6/10
Pleasant
12 Jul 2026
Lisa
Staff friendly, clean, breakfast good. Outdoor pool closed and wasnt given the info before paying for room, primary reason we stayed at this place as we live 45 minutes away. Told we could use hotel pool next door, however staff at other hotel didn't know, and we weren't given key to enter so couldn't get in. Pool was listed as amenity and isn't one.
Family
10/10
Exceptional
09 Jul 2026
Nabeel
Clean room, helpful receptionist, great bfast, and plenty of parking
Friends
10/10
Exceptional
09 Jul 2026
Melanie
Easy check in. Room was clean and bed was comfortable
10/10
Exceptional
08 Jul 2026
Janice
Pool was not working which was a bummer it things happen.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Kyle
Pool not working. BUMMER
4/10
Poor
06 Jul 2026
Kevin
Fitness center was inoperable and so was the swimming pool!! It was 105 degrees outside, no exaggeration!! Breakfast staff was friendly and breakfast was good!!
Family_with_children
10/10
Exceptional
06 Jul 2026
Yuri
Good hotel to stay 1 or two nights.
Family_with_children
10/10
Exceptional
04 Jul 2026
Brittany
Room was very clean. Breakfast was great too. Dove soap products. The only con, the pool wasn't working. Overall, wonderful staff, great property and would stay again.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Veronique
Good breakfast, quiet , bed was comfortable, staff very nice
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Philippe
Rapport qualité prix excellent. Très propre et petit déjeuner de bonne qualité
Family
8/10
Excellent
29 Jun 2026
sam
good location for our event, clean, well maintained property.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Jorge
It was nice and clean and also the bathroom was very clean and the stuff were amazing
Partner
6/10
Pleasant
19 Jun 2026
eric j
There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature.
Self
10/10
Exceptional
18 Jun 2026
Patrick
Staff was helpful and the property was well maintained.
Family_with_children
10/10
Exceptional
15 Jun 2026
Edwin
Very nice and clean. Great shower. A/C had trouble getting cold.
10/10
Exceptional
15 Jun 2026
Shauntrice
Clean and staff was great. Breakfast could have been better.
Family_with_children
8/10
Excellent
14 Jun 2026
Kendra
Other than our key not working after going to the front desk 3xs everything was fine. The breakfast was nothing to write home about but better than standard. The people in the hotel were very respectful as were the staff. The room was clean and smelled neutral. Pool was old and outdated. But it was fine for the kids.
Family_with_children
10/10
Exceptional
14 Jun 2026
Aryn
It was very clean, and the breakfast was great. I was in town for Pride Lit Con, so it was a great place for an overnight stay.
Partner
10/10
Exceptional
14 Jun 2026
Olen
Excellent!
Family_with_children
10/10
Exceptional
13 Jun 2026
Tara
Quiet clean place. Easy access to I-64
Partner
10/10
Exceptional
13 Jun 2026
Daniel
We have stayed at this hotel several times when visiting richmond. We have always founded to be very clean, comfortable, and we absolutely love the pressure in the showers. The staff has been very friendly and the breakfast was adequate. It’s a great location and I highly recommend it.
Partner
10/10
Exceptional
09 Jun 2026
Gregory
Great facility.
Self
8/10
Excellent
08 Jun 2026
Millie
It was nice and clean. I felt safe there.
Family
10/10
Exceptional
07 Jun 2026
Ebony
Everything about this hotel is amazing
It's veryyyy clean. And now the sheetz gas station is open next door. This is definitely my go to hotel
Partner
10/10
Exceptional
05 Jun 2026
John
The entire stay from check-in until check-out the quality of service, breakfast, and the facilities was of an exceptional quality and experience.
We have reserved another room for our stay in Richmond next week!
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Yisachar
K
10/10
Exceptional
04 Jun 2026
Moises
Great experience. Check in was smooth
6/10
Pleasant
03 Jun 2026
LaKia
Property got a nice upgrade but my bathroom was not cleaned.
Pet
10/10
Exceptional
02 Jun 2026
Claudia
I had a wonderful stay at this hotel. The staff was incredibly friendly, welcoming, and always willing to help with any request. The room was clean, comfortable, and well-maintained, with all the amenities needed for a pleasant stay.
Business
10/10
Exceptional
01 Jun 2026
Steve
Pretty much exactly as advertised, nice staff, clean room, free breakfast, fair price
Family_with_children
10/10
Exceptional
30 May 2026
Jayant
Everything was great!
10/10
Exceptional
30 May 2026
Nancy
Great bed, good breakfast but the best part was the chocolate chip cookies!
Pet
8/10
Excellent
25 May 2026
Manoj
What I did NOT like.

During check-in, I happened to overhear the receptionist explaining government rates and ID requirements to the guest ahead of me. As a government civilian employee, I asked—mostly out of curiosity—whether any such rates or considerations might apply in my case, while also noting that I had booked through Expedia and understood if they did not.

The response I received left me somewhat uncomfortable. I was told there has been abuse of government ID usage and that stricter enforcement may be coming. While I understand and respect the need for policies and preventing misuse, the tone of the interaction made me feel as though my inquiry was being viewed with suspicion rather than as a simple question. This was a personal trip, and I was not attempting to improperly seek benefits—only asking for clarification.

To be fair, the receptionist remained generally polite throughout the interaction, and I completed check-in without issue. However, the exchange left me disappointed, as the manner in which it was communicated felt unnecessarily dismissive.
Family
10/10
Exceptional
24 May 2026
QuoVadis
Hotel was clean and continent off of highway, breakfast was excellent
Friends_and_family Family
8/10
Excellent
22 May 2026
esther
Hotel staff very welcoming and my room was very clean
Family
2/10
Poor
20 May 2026
Blaze
They gave me room that hadn't been cleaned at all. Inside the room was a filthy very bad that even had a chunk of ear wax on it. Both trash cans in the room were full and the one in the bathroom had used female hygiene products.
Self
10/10
Exceptional
20 May 2026
MADELYN
Breakfast was great and property was safe and clean.
10/10
Exceptional
19 May 2026
Marquetta
Room was very clean and staff at front desk was nice. Thank you!!
Partner
10/10
Exceptional
18 May 2026
Antoine
Breakfast is great and we need too re visit
Friends_and_family Family
10/10
Exceptional
18 May 2026
Antoine
Breakfast was amazing and my kids loved it
Friends_and_family Family
6/10
Pleasant
17 May 2026
Scott
They’ve removed coffee makers from the rooms…you have to get a coffee maker from the front desk. Breakfast was very subpar this morning
Self
8/10
Excellent
17 May 2026
K
Clean room and staff was excellent.
10/10
Exceptional
16 May 2026
Antoine
Great Breakfast
10/10
Exceptional
14 May 2026
Penny
High recommendations. Great place to stay.
Partner
8/10
Excellent
14 May 2026
Tysha
Ok
10/10
Exceptional
13 May 2026
Rimma
Excellent
Family
10/10
Exceptional
11 May 2026
Waseem
Great for business travel
Self
10/10
Exceptional
11 May 2026
Patti
Free parking a plus. Breakfast was good. Staff helpful and friendly. Convenient for us for whatever we wanted to visit. Easy off and on interstate I would recommend this hotel to people visiting places in Richmond.
Partner
8/10
Excellent
09 May 2026
Kim
It was great
Friends
4/10
Poor
08 May 2026
Henry
Walked in door, no one at desk. Few minutes later, someone finally showed up. Went to get my bags, next person just standing there waiting to check in. Hope someone showed up??

When i entered my room, it smelled like fryer grease. Someone enjoyed cooking in the room. Bathroom towels were stained. Chair had food wiped on it.

Oh well.
Self
8/10
Excellent
08 May 2026
Leigh Anne
Everything about the hotel was great! There were two areas of concern, the pillows just were not comfortable in the water pressure in the shower was nearly nothing. But those are minor and everything was great!
10/10
Exceptional
06 May 2026
David
Thanks, great bed
10/10
Exceptional
05 May 2026
Linda
From the time we came through the entrance that night, the front desk person was kind, professional and smiled. That means a lot when you're tired from a long drive/ride. There were also lots of snacks to purchase in the lobby, free hot breakfast in the morning and the Holiday Inn was close to a gas station as well as close to restaurants and the main highway. Our beds and pillows were very comfy. The temperature controls worked perfectly and were adjustable. I love that the shower head was adjustable and the water temperature was great for soothing a tired body. Check out was a great 12:00, so if you made it down for breakfast, you still had time to get a little more shut-eye before checking out. The staff person at front desk on our departure was also very pleasant and professional and cleaning staff were quiet as they went from room to room.
Family
10/10
Exceptional
04 May 2026
Francis
short stay, clean room 10/10
Self
6/10
Pleasant
01 May 2026
Norman
Everything was just ok, not impressive
Partner
10/10
Exceptional
30 Apr 2026
Jason
Was the cheapest in the Richmond Westend and very clean . I didn’t miss anything staying at the Hyatt or marriottt
8/10
Excellent
30 Apr 2026
Maria
While the rooms looked a little outdated, the beds were comfy, the pillows were great, and most importantly, the room was clean. The breakfast was typical, but tasty. Holiday Inn Expresses are quickly becoming one of my favorite places to stay!
Family_with_children
6/10
Pleasant
27 Apr 2026
Gary
Staff was great. Access to hotel a bit confusing, through a Sheetz parking lot. Drain in bathroom sink was slow. Elevator broke, but was quickly repaired. Not a bad hotel, but a bit too expensive for the quality, in my opinion.
4/10
Poor
27 Apr 2026
Leslie
The has hairs all over
10/10
Exceptional
24 Apr 2026
Jerome F
Everything was satisfactory except the sink was clogged up.
6/10
Pleasant
24 Apr 2026
Christopher
Air conditioner was extremely loud all night. My drink was full of ants when I got up this morning. Tried to address it with the front desk, but the guy didn't even acknowledge my complaint. My coworker had a worse experience in his room.
Business
8/10
Excellent
23 Apr 2026
robert
Clean room , VERY comfortable beds
Nice breakfast , will return
Family
10/10
Exceptional
20 Apr 2026
Tonya
The rooms were very clean
Pet
10/10
Exceptional
19 Apr 2026
Michael
Room was clean. Had great water pressure and actual hot water!
Friends
2/10
Poor
18 Apr 2026
Deranus
Bathtub were gross. Sink had a bad smell coming from it. Bathroom floor was nasty. Carpet in room wasn’t that cleaned
Self
6/10
Pleasant
18 Apr 2026
Robert
Fairly clean, just isn’t the best smelling room I’ve ever stayed in. Could use a good renovation. Other than that, it’s about average.
Family
10/10
Exceptional
16 Apr 2026
zena
A very nice hotel
Family
10/10
Exceptional
16 Apr 2026
Christine
Clean and quiet , just what we needed!
10/10
Exceptional
16 Apr 2026
Steven
Staff was helpful, room was clean.
Partner
10/10
Exceptional
12 Apr 2026
Timothy
Solid
Family_with_children
10/10
Exceptional
11 Apr 2026
Christina
I always stay at this Holiday Inn when visiting Henrico. The staff is friendly when checking in and helpful when something is needed. Rooms are clean. The breakfast buffet has a nice selection. Plenty to do in the area.
4/10
Poor
11 Apr 2026
Emmanuel
The staff member was very rude and arrogant. From the moment I checked in, I felt unwelcome and even considered canceling my booking. Unfortunately, the lack of professionalism and unwillingness to address complaints significantly affected my stay.
Partner
10/10
Exceptional
09 Apr 2026
Nathaniel
Room was great super clean and confortable
10/10
Exceptional
07 Apr 2026
Yongtao
good breakfast
6/10
Pleasant
06 Apr 2026
Iuliia
It’s okay for 1 night stay. But not for longer period. Anyhow; breakfast was good and staff friendly
Family_with_children
10/10
Exceptional
04 Apr 2026
Brittany
Very calm
Friends
10/10
Exceptional
04 Apr 2026
Tamara
Very calming
Friends
10/10
Exceptional
03 Apr 2026
Claudio
Hotel was clean but location was bad. View was of a wall and it was right off the elevators so a lot of traffic and noise. Breakfast was the best I’ve ever had. On the whole it was a good hotel.
Partner
10/10
Exceptional
30 Mar 2026
Joy
good breakfast and clean rooms
Family
10/10
Exceptional
30 Mar 2026
Joy
Clean room , good breakfast
Family
6/10
Pleasant
29 Mar 2026
SCOTT D
Oatmeal ran out both mornings we were there well before breakfast ended. Sausages looked ancient. Tea and coffee were good. The cinnamon rolls were fresh and good.
Got stabbed in my finger by a pushpin in the room darkening curtain.
The first room we were given smelled overwhelmingly like urine. We were moved and the next room had a non-functioning ventilation system.
Partner
10/10
Exceptional
29 Mar 2026
Joy
Clean room and good breakfast
Partner
10/10
Exceptional
28 Mar 2026
Joy
Clean room, good breakfast
Partner
8/10
Excellent
25 Mar 2026
John
Nice place
Family
6/10
Pleasant
23 Mar 2026
Katherine
This place was very clean as well as our room. Our toilet tank was not flushing right and would fill up and overflow. They did come in and replaced the handle which helped but did overflow again after it was fixed during the night. We had to use every towel and they did not come in and clean the room and clean up the towels after we cleaned up the water. I thought the price for a Holiday Inn was a little pricey.
Family
8/10
Excellent
22 Mar 2026
Michael
No
Partner
10/10
Exceptional
22 Mar 2026
noelle
Clean and well appointed room. The breakfast was delicious!!!
Family
2/10
Poor
20 Mar 2026
Wanda
The hotel did not honor the reservation confirmed with Expedia! The staff was rude and quickly dismissed us while a couple was attempting to give us their extra room.
Partner
4/10
Poor
16 Mar 2026
Courtney
Everything was good except for our mattresses. I have never seen a mattress be literally concave before in my life.
Friends_and_family Friends

Location & surroundings

Holiday Inn Express Richmond I 64 Short Pump Area
9933 Mayland Drive, Richmond, United States

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Holiday Inn Express Richmond I 64 Short Pump Area

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