Name: Home2 Suites By Hilton Richmond Glenside
Address: 2915 Emerywood Parkway, Richmond, 23294, US

10/10

Exceptional

21 Jul 2026

Elina

The staff at the front desk and throughout the hotel were incredibly kind, friendly, and welcoming. The housekeeping team was always pleasant and did their best to help us with anything we needed.

The rooms were clean and comfortable, especially the kitchenette, which was very convenient during our stay. Everything was well maintained and thoughtfully arranged.

I would also like to mention how comfortable the bedding was. The pillows and mattress were excellent, and we slept very well. The air conditioning worked perfectly, especially compared with the neighboring MVCC building.

There is plenty of parking, which is another big advantage. I also liked that the front desk sells a good selection of snacks, drinks, and other useful items.

I highly recommend staying here. Compared with the nearby hotels, this is definitely the better choice.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

joward

Very nice rooms. Clean and quiet. Breakfast was good especially yogurt and chicken. Bonus you could visit embassy suites for happy hour. Bartender Taylor was very pleasant and engaging!

Family_with_children

8/10

Excellent

17 Jul 2026

Sergio

Good breakfast

Family

4/10

Poor

13 Jul 2026

Gregg

This was at least our 4th time staying there. At the beginning all was good. Unfortunately the past 2 visits have been extremely disappointing. From elevators not working ( same elevator was not working the last 2 visits), noise levels in the room above and our hallway during our most recent visit was unexcepable ( late into the evening), and a musty smell in our room. Staffing at the front desk seemed stressed and under staffed.

Partner

8/10

Excellent

12 Jul 2026

Solon

Good accommodations. The room was very clean. The mattress on the sofa bed was terrible.
Breakfast couldn't keep up with the number of guests; they didn't restock, and when they did, it took a long time.
Very nice room, great and spacious bathroom.
Very clean.

Friends

10/10

Exceptional

07 Jul 2026

Bob Rock

This was great, as a family with little kids the kitchen was a great help , we loved our room kids had a enough space to play

Family_with_children

8/10

Excellent

06 Jul 2026

Stephanie

Breakfast was just fair.

Partner

4/10

Poor

06 Jul 2026

Jen

There was no AC in our room. No option to transfer rooms and then didn’t offer any discounts. Requested a fan which they didn’t have. Overall poor experience.

Family_with_children

10/10

Exceptional

06 Jul 2026

James

Outstanding place to stay

Partner

10/10

Exceptional

03 Jul 2026

John

Good breakfast, nice pool and fitness facilities, spacious room, full sized fridge, large microwave, dishwasher, and full set of utilities and tableware

Self

6/10

Pleasant

29 Jun 2026

Ebony

The property was clean. I stayed in a suite with a pull out bed and a king bed in a separate room. It’s spacious. However the air worked in the room with the king bed and did not work in the other room where my kids stayed. It was a big inconvenience because we had to sleep with our door open to the kids room. I went to the front desk and the associate was informed of the issue . The thermal was set at 64 and the room was 77 degrees. Mind you it was 90 degrees outside. She explained that maintenance was not on the property on the weekends and no manager was there either until Monday. I was not offered another room only a fan to help with the heat in the room. We made it work since we were already unpacked but I hope they fix the air conditioning in the room. The breakfast was ok but they ran out of a lot of item. The drink machine was down for a while. They ran out of biscuits. They ran out of plastic wear. I think it would be a great place to stay if they fixed these things.

Family_with_children

10/10

Exceptional

24 Jun 2026

Cherrie

The staff was friendly. The breakfast was excellent and had choices. Everything was clean and quiet.

Self

10/10

Exceptional

23 Jun 2026

Kristie

Great stay

Family_with_children

8/10

Excellent

21 Jun 2026

thomas

Nothing

Partner

2/10

Poor

13 Jun 2026

Andrea

Broken Glass Shower Doors!

Management refused to credit and offer customer service when they were alerted of their broken shower doors. We asked for a phone call or email follow up with the manager who conveniently doesn't work on weekends and was never contacted. DO NOT BOOK HERE. This place is RAGGEDY.

Partner

2/10

Poor

01 Jun 2026

Alexander

First of all two other members in our party having different rooms both experienced terrible pre-cleansed room service. One had a dog’s feces, still remaining in the room, and the other had inappropriate stained sheets still on the bed matting after a second request to move. It was still not relieved. That is the first night for their experience the second night of my experience, which is actually more troubling.
Was that I encountered someone having the ability to use their hotel room card scanned into their phone that there is not a fail safe to remove the security element that they still are granted access to any of the Hilton‘s rooms at two in the morning. I have not checked out yet and I had a lady walk in to my room via her phone nonchalant. No, I don’t need to go into details of what happened because it should never have happened. furthermore I did not even receive an apology phone call from the front desk for the inconvenience and making sure that I was OK. But furthermore, she wasn’t even at the correct hotel building to begin with. Therefore, the security risk and compromised situation of anyone security to their room is completely jeopardized and the whole point of having a privately secured hotel room this goes to Internet or system at firewalls having a lack of security and protocol in place for allowing such a system to have such a failure. If you were to take that example and use it in the worst of examples that could’ve happened or been a scenario it opens up.

Self

10/10

Exceptional

19 May 2026

Vivian

Very comfortable room and bed. Breakfast was decent. Nice outside sitting area.

Partner

4/10

Poor

19 May 2026

Katelin

The extra fees were very high. There was an extra fee for the dogs $75 and a parking was $10.

8/10

Excellent

11 May 2026

Jerri

Overall, it was a pleasant stay, and I would recommend staying here. Even though I would say the quality of breakfast items could definitely use some improvement.

10/10

Exceptional

09 May 2026

Marcia S

The room is spacious, clean, quiet, and comfortable.

10/10

Exceptional

03 May 2026

Anita

Everything was just perfect

Family_with_children

10/10

Exceptional

03 May 2026

Harry

The room was clean and very comfortable very accommodating. The staff was truly exceptional. Did a great job one above and beyond had a great day 100 out of 100.

Self

10/10

Exceptional

30 Apr 2026

William

The property is very clean & close to the Henrico sports complex if you are traveling for AAU. Breakfast is included as well. Easy in & out.

Self

10/10

Exceptional

26 Apr 2026

William

The breakfast buffet was great.

Family

10/10

Exceptional

24 Apr 2026

Marcia S

Clean, quiet, roomy. Perfect for my business trip.

Self

10/10

Exceptional

18 Apr 2026

Korie

Clean hotel, friendly staff, and a good breakfast. $10 parking which is unusual. Near University of Richmond.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Carlos

Great stay. Room was clean staff was friendly. Would stay there again.

Self

10/10

Exceptional

03 Apr 2026

ken

Top rate

6/10

Pleasant

29 Mar 2026

shannon

Breakfast was great. Room was not clean we found 4 dirty washcloths in our room. One in the tub two beside the bathroom sink along with a bag of chips and a toothpick, and one shoved behind the clean towels. Clearly dirty with visible dirt and dust on them. Also the shade to the windows was broken and had to hang a sheet to block the window until it could be fixed. The staff was helpful and apologetic.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Sufen

We stayed in a two-queen-bed suite and were impressed by how spacious it was. The hotel is relatively new, and everything—from the room to the common areas—felt clean and well-maintained.

That said, the hotel gets extremely busy on weekends, especially during events like the Jefferson’s Cup. With so many families staying there, it can get quite noisy at night, with kids running through the hallways and in nearby rooms. If you're a light sleeper or looking for a quieter stay, that’s something to keep in mind.

4/10

Poor

21 Mar 2026

Megan

Room felt like a basement, shower was broken and leaking, no one was there to check us in and breakfast options were inedible!

10/10

Exceptional

18 Mar 2026

Cherelle

Clean rooms

Self

10/10

Exceptional

17 Mar 2026

Virginia

Clean, friendly front desk

Business_and_leisure

8/10

Excellent

22 Feb 2026

Patricia

Reception area very friendly and helpful. Room clean, lobby area clean, breakfast minimal but OK. Reason for only 4 stars -- room is described as having kitchen, it had a full size frig, microwave, dishwasher but NO COOKTOP/STOVE. I had to call down to front desk to find out that I had to sign out a hot plate with ONE small pan & you can ONLY use that pan! It should be advertised/described that way. Also, pillows are just awful, it was like not having one.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Claude

Was a quick trip but great hotel
And spacious

Business Family

10/10

Exceptional

19 Jan 2026

Jaime

Everything was great!

Leisure Family

6/10

Pleasant

18 Jan 2026

Sarah

Room is called a \"suite\" but basically only a curtain separates the sofa and bed/s and the kitchen is just part of the entryway to the room. So it's basically a hotel room with a small kitchen and sofa. Also watch the extra fees, $75 for a pet and $10 to park. Not outrageous, but I felt like I was getting nickel & dimed when I already paid a high rate because of an event in the area unrelated to the purpose of my visit.

10/10

Exceptional

18 Jan 2026

Aaron

Good food, huge clean room and nice staff.

Self

10/10

Exceptional

16 Jan 2026

ERIC

Good place clean !

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

vivek

Breakfast and spacious room

8/10

Excellent

03 Jan 2026

John

Enjoyed our stay will return.

4/10

Poor

27 Dec 2025

Renee

Everything was fine, but the $10 dollar parking fee. I feel I already paid for the room and there is playoff parking on the property

6/10

Pleasant

21 Dec 2025

Trudy

For starters, as we approached the elevator the huge mat in front of it was filthy. Not a good sign. The dishwasher in the room made beeping noises every two minutes for our entire one-night stay. The woman from the desk came up but she didn’t know what to do. The large window shade was full of holes, unraveling along the edges, unable to be raised in the morning and not long enough to reach the window sill and therefore unable to conceal the lights from the shopping center at night. The breakfast was mediocre. The oatmeal was like cement.

On the plus side, the bed was firm and comfortable, the bathroom was very nice and the women at the front desk were very sweet.

Leisure Family

6/10

Pleasant

14 Dec 2025

Tiffany

The room was in good condition but the bathroom had some pink stuff on the shower head that I had to scrub off before showering. There was a wash cloth missing as well. We had to move rooms as there was 2 barking dogs either above or below us. Second room had a stomping giant for hours. Ebony did the best she could to accommodate so the scores woulda been better if the dog rooms weren’t placed near people who didn’t bring dogs. Noise free hours should for dog hours as well.

Leisure Family

6/10

Pleasant

08 Dec 2025

Kathryn

The heat in the room was unable to be regulated it was either to cold or to hot. beds were uncomfortable. hotel was mostly clean, breakfast was just ok.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Derrick

Clean, spacious, and modern rooms. Most of the staff was nice and helpful. The free breakfast was good with plenty of options. All the amenities you could think of. Convenient location. I would definitely stay again.

Leisure Family

10/10

Exceptional

05 Dec 2025

Nicole

Clean rooms, friendly staff

10/10

Exceptional

28 Nov 2025

Saleena

great staff and amazing room!

Friends

10/10

Exceptional

22 Nov 2025

Jason

Front desk staff was helpful

Leisure

10/10

Exceptional

22 Nov 2025

Reina

It was a very pleasant stay
Friendly staff , very clean
Comfortable rooms bathroom impeccable

10/10

Exceptional

17 Nov 2025

john

it was a great stay. We love the hotels that have the larger refrigerator and amenities for the longer stays.

Business

8/10

Excellent

16 Nov 2025

LAKEEISSA

Room was great, carpets were super clean, even in the hall and everything smelled fresh. You have to pay $10 a night for parking on a regular lot (not a parking garage), I don't remember seeing this when booking but be prepared. The breakfast was just ok and they were slow to refill items, if they filled them at all. At 0830 most breakfast items were gone and they didn't refill them. Only 1 waffle maker, so if that is your desire, it may be a wait with those with families who are making more than 1 waffle. The staff was nice and check-in was easy as well.

Leisure Family

10/10

Exceptional

15 Nov 2025

ROSLYN

Room was spotless! Staff was very nice! Breakfast was fresh...the spinach pastry...YUM! Pool was clean and water was WARM 👍

Business Self

10/10

Exceptional

03 Nov 2025

Shawn

The stay was awesome fully equipped with everything you need to cook with the bed was comfortable the room size was perfect the staff was awesome as well I would get another room there if I ever go back there the breakfast is basic coffee food etc I would recommend to everyone to stay there no regrets

Leisure Self

10/10

Exceptional

02 Nov 2025

Katherine

Rooms are extremely spacious and neat. Kitchen area stocked with essentials. Lounge area has lots of seating and is an inviting space, lots of USB ports and work areas. This is a great place to stay with lots of conveniences.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Sherilyn

Check-in was a breeze and woman at front-desk was so helpful.

8/10

Excellent

29 Oct 2025

VICENTE

Good

Business

6/10

Pleasant

21 Oct 2025

Homayoon

Parking is paid only $10 per night which is ridiculous given the location

Business Self

10/10

Exceptional

20 Oct 2025

Latasha

The room was very clean and spacious.

6/10

Pleasant

14 Oct 2025

Jeffrey

I was charged an additional 100 when I arrived. why?

10/10

Exceptional

06 Oct 2025

Gary

Staff was very friendly and hospitable! I travel frequently. Enjoy the accommodations!

Leisure Self

10/10

Exceptional

29 Sep 2025

MICHAEL

Great

10/10

Exceptional

16 Sep 2025

martha

Very nice dining area. Inside pool was nice and the room was very clean.

10/10

Exceptional

17 Aug 2025

Artavia

Property was the same as all the others we visited. Quiet location.

Leisure Partner

8/10

Excellent

17 Aug 2025

Essence

The stay was great. The sink stopper was broken though.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Jazmine

It was a great stay, make sure you bring an extra 100$, card or credit. And free breakfast from 6-9 !!! Lots of options :) thank you

Leisure Partner

10/10

Exceptional

11 Aug 2025

Kayla

Great location and staff

10/10

Exceptional

31 Jul 2025

Jennifer

We love Home2 Suites

Everything was good. The hotel was not that busy while we were there so it was really nice, quiet. Cute doggy water station was fresh every time we passed by it and the treat container fully stocked! Will always choose Home2Suites whenever I can, where ever i go!

Partner

8/10

Excellent

29 Jun 2025

Verified traveler

Very clean and comfortable.

10/10

Exceptional

29 Jun 2025

Marianne

The room and property was very clean. We had an accessible room so it was quite spacious. Beds were comfortable. We Staff was friendly as well. Would recommend.

Leisure Family

10/10

Exceptional

18 Jun 2025

Jennifer

The room was clean, big with lots of storage, big fridge and Netflix🙌. Great for a traveling family of 5. Only critique is the beds were not even or firm; I have a bad back, so rarely do I find a good one. However, the sheets were atypically very nice. Would definitely stay again. Ebony at the front dedk was super nice too!

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Patricia

Excellent stay, customer service and accomodations.

Leisure

10/10

Exceptional

08 Jun 2025

Sonja

The property was nice and clean and the staff was great. The property is in a great location.

10/10

Exceptional

13 May 2025

Jeffrey

Loved the location and surroundings. Did not like the additional $10.00 daily \"parking\" charge. Bad surprise. I have never heard of such a charge for a hotel in a suburban location with large lots. When pricing the place, the additional \"parking charge\" seemed like a bait and switch. Not a good look in my opinion.

Leisure Family

8/10

Excellent

04 May 2025

Antonio

Property location was good.