Name: Hometowne Studios Richmond, Va - W Broad St
Address: 7201 West Broad St, Building B, 7201, Richmond, 23294, US

10/10

Exceptional

05 Jul 2026

Mubarak

All

2/10

Poor

02 Jul 2026

Davante

Stay away. If I could upload pics it’ll tell the Entire story. I checked in at 10:40pm and check out at 4am, no I didn’t stay in the room it was filthy.

Self

8/10

Excellent

09 May 2026

LaAngela

Clean room

Self

2/10

Poor

23 Apr 2026

Erin

Beds had springs but that's it. So so uncomfortable loud to even with on. The pillows? Seem d like we were sleeping on pillow cases without a pillow in it. Had an awful sleep. There was a Huge ball of ???? Sick fuzz or dryer lint and leaves in our bed sheets kind of grossed out the kids. We slept with clothing on. Left because th breakfast the next morning was the option of two cereals or a loaf of white bread.

Family_with_children

2/10

Poor

21 Mar 2026

Sara

Horrible rooms, bed felt like boxspring, staircase with flickering light bulb, room with door open that had bare dirty mattress next to my booked room, building smelled like food and cigarette smoke, half dressed woman came out of her room yelling.

Family_with_children

8/10

Excellent

14 Mar 2026

Bruce

The room was large, clean, and quiet. Nice large fridge, good quality microwave. The bed frame was creaky, but the bed was comfortable enough. There was no cold water at the sink; only hot. The shower did have cold water, though. The shower head had good coverage. Not very powerful, but I've grown to expect that at hotels. The towels were scratchy. The heat worked fine. There were plenty of outlets on both sides of the bed.
They definitely shouldn't call what they had to eat \"breakfast.\" Not even continental breakfast. There was bread, a toaster, two types of cereal, milk, orange juice and coffee. Oh and a couple of red apples. That's it.

Self

2/10

Poor

12 Mar 2026

Matthew

Room was never swept, dirty sheets, cockroaches, water wouldn’t get hot for shower. And the air smelt like mildew. All around this place was absolute the worse hotel I’ve ever stayed in. Highly do not recommend

Friends_and_family Family

4/10

Poor

08 Mar 2026

Alyna

the breakfast menu was sad 3 choices of cereal and i think i remember seeing fruit. Oh but you can get milk and coffee. The room was decent I wish there was some kinda rug in the room. The paint was peeling in different places of the room. Before we left we did see 2 roaches, They provided soap but no toothpaste in the room. Kids were sad tv wasn't a smart tv lol. the a/c I had to use the reset/test button a few times to get one to work. The doors of this hotel are thin and I mean thin we walked in the hall and heard someone getting bust down. But it was an ok stay for the weekend

Friends_and_family Family

2/10

Poor

05 Feb 2026

Charles

Roaches were in the first room.

Business

2/10

Poor

01 Jan 2026

Lance

Non-helpful staff, unclean towels and washcloths, plenty of roaches so I was never lonely, rattling heat unit to keep me from falling aslerp

Self

10/10

Exceptional

01 Jan 2026

Akelia

Room was great. Enjoyed everything. Thank you.

Self

2/10

Poor

08 Nov 2025

Pat

Definitely a one star hotel experience. The building I stayed in none of the doors worked so they were all propped open. The first room I went into the fire alarm was chirping so I had to move. It was clean the room smelled a bit. I would not recommend unless you just want somewhere cheap to lay your head.

2/10

Poor

26 Oct 2025

Eric

Room was horrible, not clean, tv was busted, ac barely worked, beds were like sleeping on pallets of wood with a sheet over them. Stains on the sheets.

Friends_and_family Family

6/10

Pleasant

18 Oct 2025

Patrilla

It would be nice if they served hot breakfast instead of cereal and toast. The one thing I did like was the handicap accessible room that I had. Next time I'll stay for 2 days instead of overnight.

Friends_and_family Friends

4/10

Poor

04 Oct 2025

Marwane

Roches everywhere. Bad smell . Building dirty

Leisure Family

10/10

Exceptional

03 Oct 2025

Emily

The room was clean. It had everything I needed and looked like the picture.

Business

2/10

Poor

01 Sep 2025

Khalil

Room wasnt dirty it just wasnt clean. I most definitely had roaches in my non smoking room. I mean i had room service come once out my 3 day stay and that was sunday. Overall decent if you just need a place to stay just remember virginia is an open carry state.

Leisure Partner

2/10

Poor

16 Aug 2025

Karina

This has been the dirtiest hotel I have stayed in. The bathroom was disgusting. The pain was chipping off the door, there were small roaches and the door to the room was broken. We had to slam it shut and double lock it to keep it closed. I tried calling front desk and no one answered. In the morning no one was at the reception and so we left.

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Dean

Average stay

Staff was lazy. Seem like they didn’t want to do anything much more then they had to except for the maintenance guy. He was great

Self

2/10

Poor

14 Jul 2025

Brittany

Riddled with roaches/flies, MAJOR upgrades needed!

Requested a refund due to the cleanliness of the hotel, flies and roaches EVERYWHERE all over the room. Hotel refused my 1-night stay refund and kept my $50 cash deposit as well, lied to the Hotels.com agent saying I received my refundable deposit back, no agent was available the next morning when I checked out!

Friends_and_family Friends

2/10

Poor

12 Jul 2025

richard

The place was disgusting, my room had cheerios breakfast cereal in the AC and in between the bed frams

2/10

Poor

09 Jul 2025

Klenton

Broad St.

The switch and bait from the HomeTowne Studios to the Red Roof Inn rooms was not appreciated. No USB accommodations. would not recommend staying more than one day.

Business Family

4/10

Poor

04 Jul 2025

Shilyk

It’s okay

6/10

Pleasant

22 Jun 2025

David

Lengthy check-in process, even after the room had been reserved for several days. Roof leaked and bathroom sink was clogged.

Business

10/10

Exceptional

22 Jun 2025

Leslie

such a lovely spot! great pricing too

6/10

Pleasant

28 Mar 2025

COLIN

Area seemed rough and bathroom was dirty. Staff is nice

Friends_and_family Family

4/10

Poor

17 Mar 2025

James

Couple steps up from a dump

2/10

Poor

16 Feb 2025

Sammy

Tv didn't work and green stuff coming out the tub

6/10

Pleasant

21 Nov 2024

Verified traveler

Sufficient but dirty!

The hotel is in a convenient location with a lot of food options nearby but it was dirty, poorly maintained, and the beds were painfully uncomfortable. We only stayed in the room to sleep but the mattress springs caused my back to ache for days. The bathroom had water stains on the ceiling, only 1 light on each side of the room worked, there were visible mold spots on the ceiling, and the refrigerator was beyond disgusting. The other guests were very noisy and the doors/walls didn't help block any noise out. It'll work for a short stay but I won't return, ever.

Friends_and_family Friends

8/10

Excellent

06 Nov 2024

Amelia

Nice price for what we need

Leisure Family_with_children

2/10

Poor

03 Nov 2024

Sully

Everything was horrible

2/10

Poor

02 Nov 2024

Glendaly

The space was perfect. Room and service sucks!

Partner

10/10

Exceptional

01 Nov 2024

Christine

Everything was great including staff

Leisure Family

4/10

Poor

12 Oct 2024

Millard

Disappointing experience.

Metal bed stand made noise, no soap in shower, no digital tv—poor reception. Very poor service at check in.

Business

2/10

Poor

18 Sep 2024

Savannah

Checked in like normal and that was fine, surprisingly there were 3 separate buildings on the property. The room given to us was completely unacceptable. The fridge was banged up and scribbled on, there was trash left on on the kitchenette area, the bathroom sink wouldn't drain, and it was just a horrible mess. They didn't have any other available rooms with a kitchenette for us, but they were able to give us something else in a different building. This room was a little better, but not great either. Still not cleaned properly and the key card wouldn't work for the building the few days we stayed there. We had to constantly keep going back to the front desk. There's also a no dog policy here, but there was definitely a big dog staying a few rooms away from us. Besides that, there's also police patrolling at nights on the daily. Take what you will with that info.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Thomas

Perfect price for what you are getting. Rooms feel updated and clean for the most part. Staff is very friendly and accommodating. Would stay here again

2/10

Poor

12 Aug 2024

Patrick

Trash place and smelly

Trash hotel , trash service , trash staff ,trash everything and filthy .. not even worth the price . And will never recommend to any one … believe this review .. and check google rating not on here !!!

Partner

2/10

Poor

12 Aug 2024

Kari

Do not stay here if you prefer cleanliness at all.

This was so nasty. Big bug crawling across the floor, sink was disgusting and wouldn’t drain. Halls smelled of weed. We wouldn’t wish our worst enemy to stay here.

Friends_and_family Family

4/10

Poor

08 Aug 2024

Colleen

We booked for one night as a pit stop. The beds were so uncomfortable , I could be wrong but it seemed like people lived in this hotel. Area seemed unsafe. Breakfast was very limited, almost non existent Went to a diner.

Leisure Family_with_children

6/10

Pleasant

22 Jul 2024

Lizabeth

Smelled like cigarettes in a non smoking room rental

Business Self

10/10

Exceptional

21 Jul 2024

Terrell

Nice setup

2/10

Poor

06 Jul 2024

Kristin

Four walls and a bed.

Disappointing. Over priced for what it was. Four walls and a bed. Run down property. No in room coffee, no telephone to reach the front desk, no linens for the pull out couch.

Friends_and_family Family

2/10

Poor

03 Jul 2024

Celeste

The pictures of the place are deceptive; the building we were assigned to was in the back and not clearly marked. It was very unclean & looked as if parts were still under construction. The bathroom smelled as if the toilet needed to be given a thorough cleaning/disinfecting (around the screws that attach the lid)!! There was a refrigerator, but no microwave oven & the ice machine was located downstairs in a deserted hallway and you had to walk up the stairs and have someone open the door for you. There was a large gap beneath the door to our room and the floor-- I was afraid that something could crawl under there, especially at night while we slept! Upon check-in, the front desk staff did not even ask if we wanted to keep using the same card we reserved the room with, nor ask for ID to confirm who we were. This caused an inconvenience of having to reimburse the person who had reserved the room! There was no real continental breakfast either!! Very disappointed and saddened by our stay here on our way from Atlanta GA to Newark NJ!

Leisure Family_with_children

2/10

Poor

02 Jul 2024

Shahid

The property was run down and very dirty. There was someone's stuff piled up near one entrance. It was smelly and dirty. The room had acceptable bedding and towels, but everything else was disgusting. The refrigerator was disgusting! The floor was so dirty that it made the feet black . Broken toilet seat that had tape on it to avoid getting pinched. Usual items like iron, hair dryer, coffee machine etc were missing. I asked the front desk, they provided but asked to bring them back as soon as we are done. Our plan was to stay 3 nights but we got out after the first night.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2024

Kristina

Comfortable stay for an in and out type of need. We had the suite, and although an extra pull out bed is advertised, there were no sheets pillows or comforters available. Beds were comfortable, but overall the facilities and room were run down. Ice machine was present but not functional, bathroom very small and inconveniently laid out. At that price we would have expected better quality.

Leisure Family_with_children

4/10

Poor

23 Jun 2024

Michael

Had a leek in the middle.of the night in the celling. When we checked out the clerk did not seem concerned about the leak. Not all the doors to get into building worked had to wait on desk clerk when checking out and desk clerk was very slow when checking in. Pool was not open and looked like it wouldn't be opening any time soon. Breakfast only lasted until nine but there was nothing stating that when we checked in.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Cassandra

I liked it overall but I did not like the shower notchaving a grab bar you can possibly fall in these showeres.

Leisure Self

6/10

Pleasant

31 May 2024

Cynthia

The hotel was decent, but i was promised that my $50 deposit would be refunded 2 days after check out. I never received it back.

Self

10/10

Exceptional

26 Apr 2024

Cassandra

Great

I enjoyed my stay so i booked again.

Self

6/10

Pleasant

08 Apr 2024

Cassandra

The property is under some construction so everything is dirty. The room was a bit better but still some rundown.

Business

2/10

Poor

19 Mar 2024

Christina

I was relocated from expedia to this hotel after being put in a hotel infested with roaches. This hotel has 3 buildings. Seem as if this is being updated. I was put in the 3rd building out back. Still under construction. Can't believe they allowed me to stay here. Caution tape still all over the place, tvs lined the hallways that were for unfinished rooms. My room was partically finished. Paint all in the sink, friday was gross. All dust and wall switch plates on top of it. Ceilings all apart and all over floor outside my door. Construction crew seem to be living in a few rooms. Felt very unsafe. This will be new once completed. This was king Arthur's inn and being renovated

Business_and_leisure Family

6/10

Pleasant

25 Dec 2023

Dustin

Responsive staff, damaged room

Hotel staff was friendly and responsive to raised concerns. The bathroom is in dire need of repairs / upgrades. No closet hanger, no real amenities. Damaged bathroom door. Was great to be within walking distance of TGI Fridays and Waffle House

Business

6/10

Pleasant

13 Nov 2023

Verified traveler

Im glad it was just one night. If all u need is a place to sleep and shower its fine. They need a rack to hang clothes in the closet space and for outlets not to hang out of the walls.

Friends_and_family Family

8/10

Excellent

08 Nov 2023

George

worked for me

staff very friendly.

Friends_and_family Friends

2/10

Poor

05 Nov 2023

Dausin C

Overall absolutely awful. Employers were very dissatisfied with the accommodations.

10/10

Exceptional

02 Nov 2023

Glenn

Nice Budget Hotel

Nice room.....very comfortable bed nice and clean as well....very pleasant stay

Self

4/10

Poor

23 Oct 2023

Kyra

Some of the staff was rude. There was a no visitor rule. I wasn’t even allowed to wait inside for my Uber after checking out.

Leisure Self

2/10

Poor

08 Oct 2023

Alice

We did not stay because the room was dirty and the sheets were stained. Disgusting excuse for a hotel.

Partner

8/10

Excellent

07 Oct 2023

Verified traveler

Ya get what ya pay for...

Decent room for the price. Clean but obviously old, tv had lines but Im not here for tv so no biggie. Bathroom-toilet seat was LOOSE, glad lid was down before I sat & slid off, bathtub is SLIPPERY, a fall & lawsuit waiting to happen, BUT they have the curved currain rod ao kidos for that!
I dont think the exterior door, the BACK door, latched properly at all, so safety issue there too.

Friends_and_family Family

6/10

Pleasant

02 Oct 2023

Craig

Not bad

I feel the bedding could be a little thicker . The top cover. Its thin like a sheet

Partner

2/10

Poor

30 Sep 2023

Morgan

We did not stay at this property! It was dirty and very scary.

2/10

Poor

30 Sep 2023

Brett

Very off-putting vibe. Do not reccommend. If I could give less than 1 star, I would.

Business_and_leisure Family

2/10

Poor

10 Sep 2023

Bennett

I thought there were recent upgrades made to this property. However, it is the worst facility I have ever spent the night I’m during the past 30 years. The same was absolutely horrible, the A/C did not work. The telephone nor the television worked at all. The location is convenient. I do believe a refund is in order for this experience. Thank you so much!

Leisure Self

10/10

Exceptional

29 Aug 2023

Karen

Good value

The property is a bit dated but it was very clean and quiet. Room was spacious. I had trouble with the toilet in my room and maintenance came to fix it immediately. Would stay here again.

Self

2/10

Poor

27 Aug 2023

Willie

2 thumbs down

Horrible don't go here

Self

8/10

Excellent

23 Aug 2023

Willie

For it's price it a good place I've been to aoot worst...the breakfast ain't nothing but cereal and toast but overall it's ok

Partner

2/10

Poor

02 Aug 2023

Latrisha

They need do better

4/10

Poor

31 Jul 2023

brenda

Front desk staff

Leisure

4/10

Poor

28 Jul 2023

James

My Stay for 2 Nights at the Knights Inn in Richmon

The Outside of this Hotel is Very Nice. I stayed in the Smoking Building. Our Room was Clean, but Needed New Curtains to Window. The Bathroom Shower Curtain was old, and Bad, needed Replacement. The Continental Breakfast was poor.

Partner

2/10

Poor

28 Jun 2023

MIKE

We spent a grand total of 36 minutes (from check in to check out) and had to leave. I asked for a full refund and was refused. If I was given it, I wouldnt have bothered with the review. But at this point people need to know this hotel is awful. You can be a budget hotel, but still provide your customers a clean room. Instead we got stained sheets, throw up on walls, hairs in the sheets and on the dryer, etc. I have pictures to prove it all. A full refund should have been issued. Provide budget services, not sub par practices.

Leisure Partner

8/10

Excellent

08 Jun 2023

Michael

I didn't like the TV service at all, all the channels had static and on analog. Also very limited channel selection for a satellite.

Leisure Self

4/10

Poor

27 May 2023

Kathy

Steep staircase to enter building, bed as hard as rocks, little to no sleep, street noise and lighting was a problem. Breakfast was cereal, milk, juice, tost. No yogurt or fruit no waffels.

8/10

Excellent

17 Apr 2023

Faun

I like that it's fairly private and quiet. I did not like that there is no elevators.

Business_and_leisure Partner

4/10

Poor

09 Apr 2023

Sharon

Didn't get the room I reserved...had to walk to far to and from room.... ROACHES

Partner

4/10

Poor

03 Apr 2023

Verified traveler

The Beds were like rocks and pillows like paper. The room was non smoking but smelt of heavy cigarette smoke and the hallways smelt of weed the bathroom was clean but the room itself was not so much. The electrical outlets were missing face plates and tv only had 3 channels along with very poor Wi-Fi or at times there was none all. 6 a.m. breakfast had the option of cheerios or cheerios.

Friends_and_family Family

2/10

Poor

02 Apr 2023

April

Very bad rooms

I paid $100 for this filthy room. Toilet did not work went to front desk to let them know and response was open the top of toilet and flush with my hand (nasty). I complained about suggestions and then a main came to room to fix.

4/10

Poor

01 Apr 2023

Linda

Property was tired looking. The continental breakfast was non-existent. No juice or fruit. Sliced white bread and jelly. Cereal was stale. Area was dirty. Mops laying around in dining area. Only thing going for it was the cost per night and convenience to route 64.

Leisure Partner

2/10

Poor

27 Mar 2023

Ryan

Booked a month and a half in advance. Got there and they tell me they have no rooms avaliable. After arguing with front desk for about 20 minutes about my reservation a room suddely came up. I paid for a double.. the room was a king. Writing on the walls, carpet not cleaned nor vacuumed. No TV, no lights. Stains on the sheets. No blankets and two basic ass pillows. Smell was horrible. The only good thing besides it was something for us to use to sleep and not the H2, was checking out after two nights.

Leisure Friends

2/10

Poor

09 Mar 2023

Caroline

Evil manager

Leisure Friends

2/10

Poor

09 Mar 2023

Caroline

Horrible place

Leisure Friends

10/10

Exceptional

05 Mar 2023

Andrea

Nice and economical

Partner

2/10

Poor

27 Feb 2023

Emad

The person on the front desk was very rude upon checking in

Leisure Family

2/10

Poor

19 Feb 2023

Jamal

Rude !!! didn’t know how to act

Family_with_children

2/10

Poor

19 Feb 2023

Sonya

They claim to off breakfast but all they had was bread for toast and cereal it was pathetic

Leisure Partner

2/10

Poor

08 Jan 2023

Anthony

Dirty beds, stained furniture, and toilets that won't flush. Don't stay here.

Leisure Family

2/10

Poor

01 Jan 2023

Jermaine

Horrible room

Room was horrible dirty un stayable

Friends_and_family Family

4/10

Poor

31 Dec 2022

Verified traveler

Poor directions and $50 deposit due at arrival

There is a $50 deposit due at check in. The only accept credit card for this deposit and cannot use the card on file. There are also 3 different buildings. If you are in building 1 you are in the same building that you check in at. They will tell you to go to the back when you don't have to go anywhere since you are already in the building.

Partner

2/10

Poor

16 Dec 2022

Eduardo

More like hell

Horrible hotel from staff to guest room was nasty they refused to let Pizza Hut deliver my food wouldn’t do anything about the loud people cross the hall and there was no towels in the room

Self

2/10

Poor

04 Dec 2022

Juan

The room was terrible smell bad was not clean I never go back hotel

10/10

Exceptional

03 Dec 2022

Eduardo

Easy check in very nice lady at the front desk safe building and clean rooms

Self

2/10

Poor

22 Nov 2022

Yulia

I've slept under bridges that are better kept.

This was the worst hotel i have ever stayed in. The rooms have roaches the curtains were moth eated and the comforter was full of cigarette burns. They dont service your room, and donot allow visitors.
I will never stay there again whether i am paying for it or not.
For more details see my review on google maps as im only allowed 1500 characters here.

Business

10/10

Exceptional

17 Nov 2022

Peter

Great place for the price

Leisure Family

8/10

Excellent

21 Oct 2022

Barry

Average stay at best

Room was non smoking but still smelled like smoke.

Business

4/10

Poor

17 Sep 2022

Linda

Room was clean, but electric wall socket coming off wall. Breakfast was non-existant...bread, no toaster, coffee, no hot water for tea. 2 types of cereal, but hardly any milk. No juice. Mops and cleaning supplies propped up against sink by coffee pot.
No coffee maker in room.

Leisure Partner

8/10

Excellent

12 Sep 2022

Julian

Very good for a budget stay. Staff is friendly and helpful.

Business Self

6/10

Pleasant

02 Sep 2022

Verified traveler

Its okay but should have been less

It was okay, for the room we got it should have been around $50 instead of $90 for a king size. It wasnt horrible but it wasnt worth $90 either. They kind of had the bare minimum. No phone, old tvs, you might as well have ten pillows seeing how then they were.

Self

6/10

Pleasant

31 Aug 2022

Robert

Location was ideal. Building a little run down.

Leisure Self

2/10

Poor

19 Aug 2022

Jose

Noise. Smell bad

Leisure Family

6/10

Pleasant

09 Aug 2022

Brian

Not very good

Not a super nice hotel. One of our outlets was hanging out of the wall. AC didnt cool as good as other hotels. Has no elevator. Bed was comfy but pillows were super flat. Not very satisfied with it, but was a cheap rate.

Partner

2/10

Poor

07 Aug 2022

Jahson

Bedbugs

Leisure Family