Name: Candlewood Suites Richmond North-Glen Allen
Address: 10609 Telegraph Rd, Glen Allen, 23059, US

4/10

Poor

02 Aug 2026

Sharon

Not clean no amenities hair everywhere how’s in comforter

10/10

Exceptional

28 Jul 2026

Mukamba

Very good place clean quiet i really like that place And very good for family too

10/10

Exceptional

28 Jul 2026

David

Seamless registration, large clean room
Safe surroundings

6/10

Pleasant

27 Jul 2026

Emory

THE ROOM WAS GOOD

4/10

Poor

24 Jul 2026

Barry and Sara

The coffee maker did not work. There was a worn hole in the comforter and the bed creaked quite loudly on one side.

4/10

Poor

21 Jul 2026

Michele

Staff was nice.. had a late check out for IHG member. Free laundry was nice to have. Room was clean. Only had 1 working elevator and the working elevator if you didn't move for the door to close properly, you would have to listen to the alarm and it would take about a minute to fully close. Don't look at the pictures when you book... Thought I booked the suite with separate sleeping but apparently I didn't so can't blame them on that. The kitchenette was well equipped and the regular fridge was good to have. I believe it could be updated by looking at the operation of the elevators but it was ok... Will I go back? Yeah, naw.. for the price I could have gotten better. And NO...NO BREAKFAST..don't know what I read but when signing in it stated...breakfast not included ..again for the price we could have had coffee made and at least free eggs and toast.

Family_with_children

6/10

Pleasant

20 Jul 2026

Erica

First room that was given to us. The TV in the living room and bedroom didn't work. So they moved us into another room. We stay in the hotel frequently, and it's always something. One time the room that they gave us wasn't cleaned. The whole room was dirty.

Partner

6/10

Pleasant

19 Jul 2026

Janet

Adequate for one night with no expectations of anything special. At all. Needed cosmetic updates in every area that I saw.

Family

10/10

Exceptional

14 Jul 2026

Yogesh

.

Family_with_children

2/10

Poor

13 Jul 2026

Stephanie Ann

Our stay was not a pleasant one. The day we arrived we found out the TV/Cable/Internet was down. We checked in on Wednesday and the TV etc. was out until late Friday night. We were not able to stream anything or mirror anything at this time either. Housekeeping only comes once a week so when we asked for new towels they didn’t have any they had run out. The hotel had an unpleasant odor in the hallways and rooms. The room and bathroom room were both dusty when we arrived. I would not recommend this hotel to anyone. The front desk staff were nice but unfortunately not able to help with any of our issues.

Family_with_children

2/10

Poor

13 Jul 2026

casey

Do not stay here, we stayed here since we played across the street for a tournament and when we checked in they charged me 3x and still has not got the money back in my bank. The cable did not work until the night before we checked out
Housekeeping we had it one time during our stay and we had to ask for that very annoying, I would not recommend

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Karen

Outdated. Lampshade was cracked. Bed was torn at the bottom. Dresser handle was half off.

Family_with_children

4/10

Poor

05 Jul 2026

LaDaja

The room I stayed in was very dusty and look like it’s been sitting for months. My microwave didn’t work (broken handle). The staff was okay no issues there, but their cleaning people don’t wear uniforms so I thought I stranger opened my door with their key. 3 stars!

Family_with_children

2/10

Poor

05 Jul 2026

Amma

Hotel looks like a motel,very substandard and dirty.

Family_with_children

6/10

Pleasant

05 Jul 2026

Patricia

No staff available!
No one made our bed!
Hire more people!
Ants in the bathroom!

Was blessed to have roof over my head though!

Partner

10/10

Exceptional

28 Jun 2026

Glenda

Clean room, extremely friendly staff, definitely will stay here again!! Good breakfast, everything was fresh and tasty!!!

Family_with_children

6/10

Pleasant

20 Jun 2026

Jimmy

-Cleaning was not provided the entire week
-Towels were not changed when we arrived from previous guest.
-Elevator was out of order for portions of the trip
-Smell (smelled like weed or spoiled flooring)
-Key cards (were constantly deactivating)
-Sticky floor
-Shower noise (a screeching high pitched noise)
-Cold hair dryer
-Broken faucet
- Out or order business center

6/10

Pleasant

15 Jun 2026

Donna

The room was very basic and the overall place looks outdated and not nicely maintained

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Ramualda

Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.

Partner

10/10

Exceptional

12 Jun 2026

R. A.

Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.

Partner

10/10

Exceptional

12 Jun 2026

R. A.

Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.

Partner

2/10

Poor

04 Jun 2026

Tashema

I left this hotel so damn itchy never again

6/10

Pleasant

31 May 2026

Howard

The property could use a good cleaning hallway carpet looked dirty and room could use some updating. We saw some bugs in the hallway.

4/10

Poor

31 May 2026

Louise

Old. Dirty. Holes in wall. Holes in bathtub. Highway noises.

Partner

4/10

Poor

30 May 2026

Danielle

So on the second floor there was a huge black trash bag when I checked in at 8PM. The floor had a terrible order. When I went around the corner to my room it smelt horrible. Inside I had a water link and the room smelt of stale moldy water. There was a puddle of water from the dishwasher past the fridge down to the wall. When I went to inform the front desk I was told that was housekeeping's job. They also stated the hotel was full and I could not change rooms. We left for dinner and came back to the same issues. It smelt horrible! There were several large trash bags on the stairwell. The next morning at 7AM I went and purchased air freshener and boiled a nice to sanitize and clear the air. Ireturned the trash was still there. When we left our room again at 10am and the bags were still in place. I went down at 1130 and they were finally removed. The smell however lingered on! I went back to the front desk and inquired about the leak. The maintenance man came up with me and unclogged the dishwasher and said that it happens with old pipes. However the water was still on the floor. And whelp the smell was still there. However when we returned to our room at 4pm the water was now coming up through the floorboards and was white. Yes, we officially had white mold and as you walked through the kitchen it squished! The smell was still lingering. So day 3 and the doors were proped open to the stairwell to air out the smell! And in my room the water had spreadthrough the entire kitchen

Friends_and_family Family

2/10

Poor

27 May 2026

Kissa

We switched hotels. On our floor the elevator button didn't work going down so we had to choose up to go down. Before doing so we took the stairs and found stains and mouse traps in the stairwell. The bathroom was not cleaned well at all and the toilet really was in its final days. So many more things to say, but those are the main complaints.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Bruce

The Hotel located in an industrial development under construction. It is a little hard to find without a GPS. There was no one at the desk when I arrived. When the desk clerk showed up, I thought he must be having a bad day. Not very friendly. Clerk made the point that the hotel did not serve breakfast. The room was clean, large, and the bed was comfortable. I thought the hotel offered good value.

Self

4/10

Poor

25 May 2026

MAHESH

Terrible smelling room that we were assigned when we checked in. Requested for a different room after few hours and we were moved.

The rooms and the appliances and the fixtures all were barely clean and adequate.

Except the location of the hotel (walking distance to the Henrico Center), not a great hotel to stay with family.

Family_with_children

10/10

Exceptional

24 May 2026

Kevin

Perfect nights stay, bed and pillows are extremely comfortable

Friends

6/10

Pleasant

23 May 2026

Erica

When we arrived to check in that was smooth. Received our room key and got to the room and the keys didn’t work. Had to walk back downstairs to get them to activate the keys. Finally we get to the room and the room was not clean. Trash cans in the middle of the floor. Dishes were dirty and weren’t put away. No shower curtain in the bathroom. No sheets on the bed. Totally disappointed as I’ve stayed there before. Had to go back downstairs. The lady at front desk apologized and gave us another room. I actually felt that we could’ve been accommodated otherwise better but a discount or something. To pay almost $200 for that was ridiculous. I have pictures to show the room. I will be contacting the manager about this.

Partner

4/10

Poor

17 May 2026

Jessica

Bathtub was cracked, floor was sticky, pull out sofa had crumbs left from previous guests, front desk staff was overheard talking on personal phone about guests specifically by name, evening staff was helpful, when I addressed concerns was told there was no other available rooms. We only stayed for one evening so we cleaned ourselves and dealt with the issues. It is very loud as it is right by the highway, but it was close to our event location. Will book elsewhere if we have to come back to the area.

Friends_and_family Family

2/10

Poor

12 May 2026

Keith

Needs a LOT of upgrading. On everything.

Family_with_children

2/10

Poor

11 May 2026

Andrew

They overbooked and sold our room, room smelled like cigarettes, fridge smelled like rotten food room was dirty pull out bed in couch was broken

Friends_and_family Family

2/10

Poor

11 May 2026

Melissa

Rooms smelled awful, were run down with broken handles, tile, knobs, etc. Mattresses were old and sagged. Key card didn't work and no one was able to help me other than get me into the room and then not leave.

Will not be staying here again.

Family_with_children

2/10

Poor

05 May 2026

Chy

Hotel is outdated and pretty awful. Best part was the full size refrigerator, but it looks like the type of hotel where people that are down on their luck live, not a place to stay.

Family

2/10

Poor

04 May 2026

Samantha

This hotel sits within a couple of feet from a major highway. The windows are paper thin and you can hear every single car pass by the windows ALL NIGHT LONG. We turned on the fan hoping that would drown out the noise but it did not. There is a smell in the hallways that reminded us of animals. That smell was not in our room, however, when we turned on the fan to drown out the highway noise a musty smell filled the room. We did not stay the two nights we booked. we left the next morning. The staff was helpful in not charging us for the second night. We do not recommend this hotel.

Partner

2/10

Poor

03 May 2026

Christina

Upon arrival, they offered no early check-in, it was okay because we were there for a volleyball tournament and the place was packed. Other hotels have always allowed early check-in so was just disappointed. I can back around 30 minutes after the scheduled check-in time. Our room was still not ready, I was told they were behind with cleaning. So I missed part of the tournament waiting to get checked in. The room felt warm but I turn the AC on so to cool down. When we came back that night late, the tournament didn't end until after 10:30, the room reeked of marijuana, was not cool at all and the refrigerator was not cool. We figured since it was late, the room would cool down over night. At 2am we called the front desk and the phone just rang and rang. My son started having asthma issues as he's allergic to dogs and the room must not have been clean enough. We found out they allow dogs. I opened the window to try and get some air, messaged the desk and still no response. My daughter and son were sleeping and we had to be awake early the next day for the tournament so I didn't go downstairs to complain. We just suffered through the night. My son went to the Patient First the next morning to get an inhaler. All in all it was the worst experience I've ever had in a hotel. Think twice before booking...

Friends_and_family Family

10/10

Exceptional

01 May 2026

STEVE

The stay was fine, room was very nice.

10/10

Exceptional

26 Apr 2026

amy

Our room was clean and comfortable and I didn't realize we had a suite which also included a full size fridge, 2 stove top burners and a sink! We didn't use the stove but appreciated the fridge and sink. The bathroom was also super clean, shower strong water flow, and all in all, the room was perfect.

Partner

6/10

Pleasant

25 Apr 2026

Pamela

Kitchen was fully equipped and clean. It was having a full size refrigerator for our for and extra water that was not provided by hotel. My hudband and i are not average hight 5' 7\" we found the tiny toilet int the bathroom was like sitting on a child's toilet. I would be difficult for taller guest but perfect for toddlers.
Parking was adequate. The property is dated and in much need of up grades. Replacing the carpet with new laminate flooring and updated furniture (including recliners that work. Ours was broken) in the suites would give this hotel new life.
Breakfast was available in the club store for a price along with a veriety of snacks, ice cream and drinks.
The smell of the complimentary fresh brewing coffee was a pleasant surprise and delight. This was self severe for the guest all day!

Family

6/10

Pleasant

24 Apr 2026

aaron

If you have a dog make sure they don't put you in a room with an adjoining door to the next room. The first night was fine, no one was next door. The 2nd night they put someone in there who had a dog.? No barking but movement throughout the night was not great.

4/10

Poor

22 Apr 2026

HALINA

First room we were placed in had a heavy odor and the entire floor had a heavy marijuana smell. Relocated to a poorly cleaned room. Comforter had stains and holes, towels were also stained. Room was not properly stocked either. Housekeeping never tended to room at any point during a multi day stay. Front desk did their best to accommodate however unhappy with condition of room.

6/10

Pleasant

12 Apr 2026

Megan

The hotel states that its smoke free but the 2nd floor smelled of smoke and weed. The bath towels smelled like smoke.

Family_with_children

8/10

Excellent

06 Apr 2026

Mark

Suggestion — install black out curtains, fix the landline phones and the picture frame on the wall had no pictures in it.

Otherwise, great affordable hotel with nice amenities— books and DVDs.

Partner

2/10

Poor

04 Apr 2026

Rashad

The room was disgusting also the lobby was very inappropriate my 2year old was very scared

Family_with_children

8/10

Excellent

02 Apr 2026

Erica

The room was clean, and the staff was patient under pressure when checking customers in.

Partner

6/10

Pleasant

30 Mar 2026

Edward

Bath room wasn't as clean as it should be for 218 a nite. The baseboards need to be cleaned . The handles on the drawers in bathroom are rusted . The light fixtures are rusted . The stuff was amazing and the bed was really comfortable. They hallways and stairwell could use a good cleaning the carpets need to be cleaned too .

Family_with_children

2/10

Poor

23 Mar 2026

Breanna J

The staff was friendly, and the full kitchen was nice, and it was in a convenient location, but that was it. The ENTIRE property smelled heavily of weed and they put an air freshener in the room, but it didnt help much. We tried to turn the AC on hoping it would help and it made it worst as it was very musty. The cabinet in our kitchen area was broken, the toilet seat was broken. There were some very questionable stains on the curtains. It did not feel worth the price we paid at all. It was also right next to the main freeway which caused it to be a bit loud (but we new this when we booked)

6/10

Pleasant

22 Mar 2026

Jasmin

Property was average. Bed was not too comfy and they booked our room before we got there so needed to downgrade for practically the same price. Staff was not available at times but not a deal breaker.

Partner

4/10

Poor

22 Mar 2026

Yvonne

Walking in the lobby there was an odor of cigarettes. The staff was friendly and efficient upon check in. The room smelled heavily of paint or some chemical. I asked to switch rooms but the hotel was fully booked so the front desk staff sprayed some air freshener in the room. It didn’t help, actually made it worse. I had to go to Walmart and buy a fan and air sanitizer. The microwave was disgusting and there was some liquid stain dripping down the room door. So much for IHG cleanliness guarantee. There were also no spoons in the room so in the morning I went down to ask for some and there was no one at the front desk. I waited an hour and a half in the lobby for someone to come before I went to the hotel next door and asked for some plastic spoons. I expected a whole lot more for $185/night, and there was no offer to make it right or even a partial refund for the major inconveniences.

Friends_and_family Friends

6/10

Pleasant

14 Mar 2026

Briana

Our room was clean appearing but smelled like animal waste (animal urine). We attempted to get an air freshener in our room, but it honestly didn't really help.

10/10

Exceptional

02 Mar 2026

Beena

The gum is in the same room as exercise equipment and was very noisy

Family

4/10

Poor

02 Mar 2026

Priscilla

Gym was nice. I don't like to complain, but when i booked this hotel i thought i was in good hands because i worked at the candlewood in chesapeake va as a supervisor inspector and we was in the top 5 for cleanness and we made sure everything works properly in the room and was up to part before renting a room to anyone. 1. Both phones didn't work in room... 2. Sofa bed have stains on the bed cover,but luckily i brought a back up blow up mattress...3. The main bed had big holes in the blankets both of them, but the sheets was fine...4. Ants was in windows and on dresser, but i brought bug spray so i really didnt complain...5. No ice machine or access to ice in room...6. Shower was stopped up but, maintenance did come fixed it, but the housekeeper should've reported it when she cleaned the tub.(She must don't use water to clean) also 1 roll of toilet paper, 2 towels 2 hand towels 2 wash cloths in a sweep with 3 adults...7. Dishes was left in dish washer which suppose to be put up so guest can see them without having to search. Food stains on cabinets. Im a very clean person i even stripped everything in my room before i left and gathered up all the trash and dirty linen to make it easy for the housekeeper even thoughy she was knocking on the door at 10:12 and i had a 12:30 checkout but technically u dont suppose to knock before 11 but thats another story. Just do better for the next guest. Have a great day

Friends_and_family Family

2/10

Poor

24 Feb 2026

Celestine

The room was dirty. It was so dirty that we slept in our clothes and shoes. Had a bad smell too. No one would help us at the place. I called repeatedly and get the run around so I had to escalate to corporate.

Friends_and_family Family

2/10

Poor

22 Feb 2026

nazanin

Pull out couch was all coils. Horrible to sleep on. Room stunk like marijuana when we checked in. Had to switch rooms. Coffee room was lacking most items. Do not recommend this “hotel”

Friends_and_family Family

2/10

Poor

19 Feb 2026

Lashonda

The room was filthy

4/10

Poor

16 Feb 2026

Kelly

No one ever came and cleaned the room even though we were there for 3 days. The room was old, dingy & had a strange smell. Had to get our key reprogrammed every day because it stopped working. Will never stay at another candle wood unless I don’t have a choice.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

Cameron

WiFi really wasn’t working, then the tv kept acting strange and also the heater was a AC when it’s cold outside i would be expecting to be warm inside.

Partner

2/10

Poor

23 Jan 2026

Nicole

Room was dirty. Even though it was a non-smoking room, it smelled of cigarette smoke. Had to sleep with the window open. People outside yelling and arguing all night. I was booked for 2 nights. Slept there one and didn’t go back

Friends_and_family Family

2/10

Poor

19 Jan 2026

Sergio

Get room not clean , I m very desapointed, I need to get my mo ey back

Leisure Family

2/10

Poor

14 Dec 2025

Julie

The room smelled terrible and the mattress was so used it had a sink in the middle. When I asked to change rooms, they said they could not as they were full, even right after we had checked in

Leisure Family

2/10

Poor

08 Dec 2025

Brandon

Yall charged me twice for my room! Lack of communication amongst the hotel!

Business Self

6/10

Pleasant

25 Nov 2025

Steven

The tub was cracked, and the shower head did not operate properly.

Leisure Self

8/10

Excellent

14 Nov 2025

Emily

The room was clean and the staff was kind.

Leisure Partner

6/10

Pleasant

06 Nov 2025

Michael

Yes

Friends_and_family Family

4/10

Poor

22 Oct 2025

Anthony

Room was ok, extremely loud highway noise.

Business

8/10

Excellent

14 Oct 2025

David

Overall, great place, great location, clean, friendly service, could use some noise dampening upgrades between rooms, but it was by no means the worst ive experienced with neighbors. Definitely recommend this place on value and location alone

Business

6/10

Pleasant

06 Oct 2025

Kayleigh

Room did not have much for kitchen, we had to ask for plates because there were none. There was one coffee cup and a glass. The whole place smelled like smoke, and even though it was posted smoke free, the room had an ash tray right on the table, so it was obvious to connect the dots. The hotel was fine for us but if you have any kind of fancy hotel expectations, you won’t find them here.

Business

10/10

Exceptional

27 Sep 2025

Charles

The parking lot is nice and big but shared with another hotel. It was decently lit. They have electric chargers as well. The staff was very friendly on check in and were very quick. The rooms were nice and big. They had plenty of pillows and towels.

Partner

2/10

Poor

21 Sep 2025

Walter

Will never go back.

Parking horrible — shared with another hotel. Carpets dirty. Smells musty and not clean. Smoke detector disassembled and wires hanging out in bedroom. Dishwasher full of dishes — not sure if clean or dirty. No cream or sugar and only one coffee cup in room. Front desk has no creamer until the manager came but we never saw that person. Highway right out window.cars and trucks going by all night. Bed squeaked. Sheets smelled. Trim piece coming off inside kitchen cupboard.

Partner

10/10

Exceptional

17 Sep 2025

Nadine

Cleanliness

Business Self

2/10

Poor

15 Sep 2025

Rashan

CANDLEWOOD SUITES

The first suite that I booked had an odor and the water coming out of the faucet was brown. I was moved to another suite in which the scent was better. However the television did not work in the living area of the Suite. The television in the bedroom did work so I didn’t want to further complain. I then noticed stains on the toilet seat, curtains, walls, extremely dirty remote control that I cleaned. The room also had poor air quality. The building has two elevators and neither has an inspection sign. The doors to the entrance do not close, safety hazard. Staff attempted to helped within their perimeters.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Tishiya

Very friendly staff and very accommodating.

6/10

Pleasant

07 Sep 2025

Angel

The room had nice kitchenette setup including coffee. It would have been nice to have a coffee pot to make the coffee. Housekeeping was knocking on the door around 10:00 but check out is 11:00. Overall, an okay place for a one night stay.

Leisure Self

8/10

Excellent

07 Sep 2025

cheryl

My stay was just like my stays in the past, everything was good, the staff was pleasant, the room was clean,.

Self

8/10

Excellent

24 Aug 2025

Dorothea

It’s nice hotel but they need breakfast in the morning. They need a ice machine , replace some shower curtains.. Hope they keep up that hotel an don’t like it go down hill.. But yes please get some type a f breakfast..

4/10

Poor

12 Aug 2025

Phyllis

I asked for two towels and they didn’t have any because they’re dirty. I asked 4 hours afterwards, they could only give me one. The bed was very small for two adults.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Ronald

Our floor (4th floor) smelled like cigarette smoke and it was entering our room. Found a small bug in the bed that looked like a bed bug so we did a whole search of the mattress and sheets but found no additional bugs but our sleep was uneasy after that. Sheets and comforters had rips and holes in them. The phone in the room was not working to call the front desk for service

Leisure Family

2/10

Poor

02 Aug 2025

Beverly

I didn't like anything about it it wasn't my type of place I lost money on it

10/10

Exceptional

31 Jul 2025

Verified traveler

Comfortable

My room smelled a little funny but I sprayed Some Lysol and it was ok other thank that it was pretty comfortable

Self

8/10

Excellent

28 Jul 2025

Carol

Perfect stat for one night in the area when we lost power. Great customer service

6/10

Pleasant

27 Jul 2025

Joy

There were bed bugs in my children’s bed

Leisure Family

10/10

Exceptional

27 Jul 2025

Jesse

Enjoyed my stay. Safe, Quiet and convenient.

4/10

Poor

27 Jul 2025

Christine

The room smells like cigarettes, beer and cologne in the room, and had a cigarette stain on the rug. And they didn’t clean the room after being out all day.

Leisure Family

2/10

Poor

20 Jul 2025

Jodi

Looks are deceiving it had ants everywhere.

Business

6/10

Pleasant

15 Jul 2025

Verified traveler

Get what you pay for

Safe in the room did not work, hotel machine dryers did not work. Room was clean. Staff was accommodating and polite. Hotel as a whole is not in very good shape. Not bad for $100 a night compared to other hotels.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Duane

Location to my event, and to local shops.

4/10

Poor

14 Jul 2025

Thomas

We reserved a 2 Queen suite for our 6’5” son and my husband. We got a 1 bed suite because nothing else was available. The housekeeping was nice but we had mouse traps all over the room. Stairwells smelled of urine. Kids running up and down hallways.

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Fred

great for overnight stay while traveling

Leisure Family

2/10

Poor

23 Jun 2025

Ahmad

Dirty Hotel

The hotel was horrible. It smelled like an unwashed cat or dog for months. It had a rank smell and stench that was unbearable. I checked out quick because I was very unsatisfied. Also, my sheets were ripped. Why would you put ripped sheets on the bed?

Business Family

2/10

Poor

08 Jun 2025

Jasmine

.

Family_with_children

4/10

Poor

08 Jun 2025

Tema

The check in process was easy. The lobby had a faint smell of cigarette smoke. The room appeared to be pretty clean. However, I woke up to use the bathroom & had to kill about 5 baby roaches

Leisure Family

10/10

Exceptional

04 Jun 2025

Mark

Love this place

Friends_and_family Family

4/10

Poor

21 May 2025

STEVE

Not Happy

Ants in the room and empty soap and shampoo dispensers

Partner

8/10

Excellent

18 May 2025

Ginger

Stayed there for a softball tournament. The room was great for the price point. We didn’t have any problems at check in but a couple of other players had problems with room cancellations and a handicap room reservation not being available after it was reserved for over a week resulting in them having to find another hotel last minute. We did have a leaking toilet but other than that our room was good.

4/10

Poor

14 May 2025

Laurence

Non working phone in room. On working soap dispenser. Dirty shower curtains and beeping smoke alarms

10/10

Exceptional

05 May 2025

Jenifer

Clean and good value

10/10

Exceptional

05 May 2025

Tom

Great place to stay

Despite the hotel being pretty full of construction workers from nearby projects, it was quiet and comfortable

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Damon

The room was nice the bathroom was nice.
The beds I didn’t sleep to good in and ended up a little noise with other people slamming there room doors in the middle of the night

Business

6/10

Pleasant

27 Apr 2025

Aniq

Worst hotel