Name: Motel 6 Ashland, Va
Address: 101 North Cottage Green Drive, Ashland, 23005, US

10/10

Exceptional

03 Aug 2026

Shawneea

Good rooms

4/10

Poor

02 Aug 2026

James

The room has a couple of roaches in the bathroom. The bed sheets had black mold underneath where it was covered with a white cover. We stayed for four days and we asked for room service which we never completed and we always had to ask for new towels. Had to buy our own toilet paper after they only had 1 roll. The only thing that worked decent was the air conditioner, the shower, TV and microwave. The pool was dirty and we had to clean it with the skimmers in order to swim.

2/10

Poor

01 Aug 2026

Catherine

The tub was a continual fast leak. The drain plug was out and sitting on the rim of the tub. The sink did not have a drain plug. The walls were dirty. There was a dead bug between the beds. Walls were paper thin. We could the neighbors rap music loud and clear by 8 am. Hair that wasn’t ours on the bathroom floor. We were just driving through thank goodness.

2/10

Poor

23 Jul 2026

Leslie

ROACHES

4/10

Poor

19 Jul 2026

Gerald

Poor condition rooms. Mold on shower curtain. No shamboo or conditioner. WiFi did not work. No hot water on second day. Will not stay here again.

Self

2/10

Poor

17 Jul 2026

Kenyatta

This location is well kept none of the lights in the rooms worked, the seal.on the door needed to be replaced. It was a group of us and there was something wrong with ball the rooms.

Business Family

8/10

Excellent

14 Jul 2026

Arturo

Clean and quiet

Self

10/10

Exceptional

14 Jul 2026

Arturo

Is clean and quiet

Self

2/10

Poor

12 Jul 2026

Donovan

My experience with Motel 6 has been extremely disappointing. Unfortunately, this was the second time I chose to stay with the brand, hoping for a better experience, but both stays fell far below reasonable expectations.

The rooms were poorly maintained, the televisions were not functioning properly, and the level of customer service provided by the staff was unacceptable.

For my most recent stay, I had a fully paid reservation for a one-week stay. Upon arriving to check in, I was informed that the hotel would not honor my confirmed reservation. This caused a significant inconvenience and was handled without any satisfactory resolution.

To make matters worse, I am still awaiting a refund from a previous Motel 6 stay that has yet to be processed. As a result, I am now working to obtain refunds for both transactions.

I have photographs documenting the condition of the property and supporting the concerns outlined above.

Based on these repeated experiences, I have lost confidence in Motel 6 and will not be doing business with the company again. I hope management takes these concerns seriously and works to improve both customer service and property maintenance so that future guests do not experience similar issues.

Self

2/10

Poor

06 Jul 2026

Justin

The hotel room was discusting. The sheets and linens and towels were all stained. There were hairs left on top of towels. The breakfast turned out to be only coffee. That's not a breakfast. We got in late and were happy to leave as quickly as possible. We didn't even want to shower. There weren't any shampoos or other toiletries available in the room either.

This is the place you should stay if you have to for the afforability of it, but not by choice.

Family_with_children

8/10

Excellent

25 Jun 2026

Veronica

Room was clean. Bathroom was very old with paint chipping but for price and for one night was a good stay.

Partner

10/10

Exceptional

22 May 2026

Denise

The beds were comfortable a little small but its durable the rooms weren't bad at all.

Family_with_children

6/10

Pleasant

17 May 2026

marisol

Is they made service cleaning does not clean the rooms properly I literally have to had to fight cockroaches to get my clothing off the counter. Hang your clothes up if you go here so the roaches don’t get to it. The least you can do is fumigation of your property and maintenance on your property. And clean the rooms and maybe have some bedsheets that aren’t stained and dirty.

Pet

2/10

Poor

10 May 2026

RAY

The Good - Bed was comfortable and Internet adequate. Outside impression was nice, Landscape with roses.
The Bad - Limited TV viewing, Not working when I arrived - Staff new nothing, Had to Do
Channel scan and Setup myself. Bathroom door lock was broken. Bathroom was not clean. Room were was just unkept. Told there would be Decafe coffee, not so. Just run Down.
I know this is a economy hotel and I have stayed at many. Return trip we book RedRoof for comparable Price. Much Nicer .
I would look elsewhere and I would not stay here again.

Partner

2/10

Poor

06 May 2026

Leslie

THIS Place is a joke. Not clean could not give us any extra towels they said they were all]
out!!! really that's not good customer service. Refrigerator was so nasty. The shower wasn't clean. The rooms are OLD. I will never stay at another Motel 6. Check rooms before you stay!!!

Friends

6/10

Pleasant

01 May 2026

Fred

You get what you pay for

Partner

2/10

Poor

29 Apr 2026

Rebecca

I am furious because they owe me for my windshield busted and the hood of my car and I cannot get anything from them.

4/10

Poor

24 Apr 2026

George

Worst hotel ever. Not happy will never stay there ever again

Self

8/10

Excellent

22 Apr 2026

Thomas

No elevator but a clean room Refrigerator and Microwave worked The Hot Water was not very hot

Self

6/10

Pleasant

09 Apr 2026

Christine

Very convenient off 95, no charge for pets, not very clean

Pet

8/10

Excellent

08 Apr 2026

Rebecca

noisy neighbors

8/10

Excellent

06 Apr 2026

David

Location and parking were very good. Room is dated but functional. Staff very friendly.

8/10

Excellent

06 Apr 2026

Rebecca

ok alltogether except water leak

Partner

10/10

Exceptional

29 Mar 2026

Bradford

Convenient location to restaurants and highway.

2/10

Poor

16 Mar 2026

Gary

Roaches !!! They checked in, we checked out. Now know why motel 6 leaves the light on for ya

Pet

2/10

Poor

10 Mar 2026

JOSEPH

THERE WAS FOOD IN THE MICROWAVE FROM LAST P[ERSON THERE AND MY DOOR WOULD NOT LOCK FROM THE OUTSIDE

Self

2/10

Poor

11 Feb 2026

stephen

Absolutely deplorable there was flooding on the floor the bugs and all kinds of nasty stuff on the floor absolutely filthy. I was skied out. I thought I was gonna get bed bugs so I left and slept in my car instead.

Business Self

2/10

Poor

29 Jan 2026

Rebecca

the ice from the roof crashed on my vehicle and they won't help at all. The entire windshield was crushed and I dont' even get an extra night and I have to pay for all of that. They put a notice out on the day it happened and said they came to peoples doors, they did not come to mine I was in my room all day. I'm very upset they could not bend even so much as a day or two to help me pay for the money I have to shell out that I do not have.

Leisure Partner

8/10

Excellent

13 Jan 2026

Thomas

You get what you pay for.

2/10

Poor

04 Jan 2026

Trayvon

Roach infested

8/10

Excellent

01 Jan 2026

Felix

Very good

Partner

10/10

Exceptional

31 Dec 2025

gregory

Fast, friendly check-in. The room is pretty nice and very clean. A very well-managed property!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Bradford

Always a friendly check in, affordable price, convenient location, and clean room.

Self

2/10

Poor

22 Dec 2025

Joshua

It was terrible.

Business Family

10/10

Exceptional

29 Nov 2025

Cristian A Maldonado

The so

6/10

Pleasant

24 Nov 2025

marjorie

The staff was very helpful and gracious. The premises are not very well maintained & the smell of bleach was overwhelming. However, I appreciate the effort to stay in business.

Leisure Family

8/10

Excellent

24 Nov 2025

Matthew

Some.of the things in the room didn't work but it was cheap and clean.

Self

6/10

Pleasant

16 Nov 2025

James

Crooked, corroded faucet, sink without stopper, dirty tub, very thin bedspread

6/10

Pleasant

16 Nov 2025

Anne

Staff was friendly and accommodating. Hotel condition needs some attention. Grassy area was covered with dog poop. Room was quiet. Bathroom was not very clean.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Matthew

I've stayed at a lot of Motel 6's and this was definitely one of the best, it even has a pool. I had a last minute venue change and the motel was there for an easy, no problem check in. The room was clean and comfortable

Self

4/10

Poor

03 Nov 2025

Candi

Had to ask to move rooms because walked in and seen two roaches on the bed

Partner

4/10

Poor

31 Oct 2025

Robert

Overall room wasn’t bad. But did see a few roaches and the toilet wasn’t working properly. Staff isn’t the most welcoming

Self

2/10

Poor

30 Oct 2025

Lafonya

I killed so many roaches I couldn’t sleep!! I know it cheap but goodness this was unexpected even for this price. Expedia should not allow properties like this to use your platform. And when I told them about it the offered nothing for my inconvenience

Leisure Self

2/10

Poor

10 Oct 2025

Randall

No maid service, no ice in ice machine.

Leisure Family

6/10

Pleasant

04 Oct 2025

Candi

I’ve stayed at this location a few times before and never any issues visits before I was in rooms on the right side from the office and those rooms seemed updated and really clean this time I was on the left side and the condition of the room you would think you in a different hotel boards on the floor popping up the bathroom was nasty and half the lights in the room didn’t work

Self

8/10

Excellent

02 Oct 2025

Pamela

.

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Kevin

Alway nice

10/10

Exceptional

24 Sep 2025

Kerry

Great stay

Leisure Self

10/10

Exceptional

11 Sep 2025

Kerry

This motel 6 is normally pretty good!

Leisure Self

2/10

Poor

11 Sep 2025

Holly

Never again

The bathroom had two leaks and black mold on the wall and there was much more wrong with the room and the whole place.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Jonathan

Most disgusting motel ever

8/10

Excellent

28 Aug 2025

Kerry

Room was great, a few bugs decided to show themselves

Leisure Self

8/10

Excellent

26 Aug 2025

Kevin

It’s where I need when I need it’s cheap and the maintenance shows it

Business Self

10/10

Exceptional

23 Aug 2025

Shirley

Neat and clean . Very good for price
Well worthit

2/10

Poor

22 Aug 2025

Matthew

Save your money

Tried to get my room changed no such luck , tried to speak with a manager told I would need to call him on a Monday or Tuesday after 9am
Did that haven't gotten a response or return call

Business Self

10/10

Exceptional

20 Aug 2025

Kerry

Very nice upkept property.

Leisure Self

2/10

Poor

19 Aug 2025

Verified traveler

ROACHES in the building!

4th time staying here and the last. 1st room wasn’t clean, had pet hair all over the room and an opened 24oz beverage in it. 2nd room had a pile of water at the door when you walked in. 3rd room they gave me, I thought was a winner, until I woke up at 2:30a to roaches on my bed. Then I cut the light on and there were more on the floor. I went to the front desk but no one was there. So I quickly removed my belongings and was forced to sleep in my car that night. I don’t do roaches and neither should you have to. No excuse! Rooms need to be properly cleaned and maintained. After three successful stays, this one will keep me away.

Self

10/10

Exceptional

17 Aug 2025

Klarissa

I stayed at this property for a few months and the staff were always nice and accommodating, the rooms were pretty clean. There were some crickets that got inside from the crack under the door from time to time. WiFi speeds were okay enough for me to do my work. The rooms had a lot of space which I liked a lot. There are a lot of food options in a very close radius which is super convenient, and two grocery stores nearby. The beds were comfortable, my only real complaint would be it would feel a little moist in the rooms if I didn’t have the air set down low. I liked staying here and if needed would stay there again.

Leisure Pet

10/10

Exceptional

17 Aug 2025

JOSE

It was great for the reason we needed the room for us to stay and rest.

Leisure Family

4/10

Poor

08 Aug 2025

Carlos

WIFI

I was in room 262, the wifi never works even we went to the main office and tell them.

Business

10/10

Exceptional

07 Aug 2025

jeryl

They welcomed my ESA “emotional support” Cat! Pure kindness and we rested great! Definitely recommend to pet parents who want their babies to feel comfortable!

Leisure Pet

8/10

Excellent

03 Aug 2025

David

Easy access to noth downtown and I95. Good clean motel. Minimal amenities.

Leisure Self

2/10

Poor

02 Aug 2025

Don

The motel got to be one of the worst that I have ever seen and I've been a truck driver for over fifty years. I was showed three different rooms and from stains on the sheets to television not working, smelling like bleach and weed. It was so bad that we didn't even stay there . After our night out we just didn't go back should get our money back

Leisure Family

10/10

Exceptional

01 Aug 2025

Kerry

Very clean

Leisure Self

8/10

Excellent

29 Jul 2025

Renea

Everything good

Leisure Pet

10/10

Exceptional

23 Jul 2025

Shawnette

Very quiet and safe

Leisure Family

4/10

Poor

16 Jul 2025

Alyssa

Reserved a king size, when showed up didnt have king or single bed, rust and mold in places, only bathroom and mirror light worked.

Partner

4/10

Poor

05 Jul 2025

John

Live and dead bugs in room, AC created a puddle in the room. Only one bath towel.

Leisure Family

8/10

Excellent

03 Jul 2025

Renea

Everything is great

Leisure Partner

2/10

Poor

30 Jun 2025

Ashlee Paige

Awful customer service

Booking wasn’t confirmed no accommodations met and made me miss an entire day of pay - not to mention the disgustingly dirty room

Business

10/10

Exceptional

29 Jun 2025

Omar

No complaints nice stay

Business_and_leisure Self

8/10

Excellent

23 Jun 2025

Renea

Everything has been great

10/10

Exceptional

18 Jun 2025

Renea

Everything was great staff was very polite

2/10

Poor

15 Jun 2025

SAMANTHA

The comforter on the bed was full of hair, like piles of it really hard to miss. The pillows hair and sheets had hair and stains. In the bathroom the shower curtain was full of mold and the toilet leaked out of the back, the floor had a puddle of water on the side and behind the toilet. There was hair all over the bathroom floor. The room had a closet door that opened into an adjoining room on one side, no lock. The other side of the room had another door to other adjoining room. Really creepy and not safe.

Leisure Family

10/10

Exceptional

14 Jun 2025

Elvira

Location was convenient to I 95 exit, restaurants, and shopping.

The staff was friendly. Check-in was quick and easy. The first room had water all over the floor from the door to the beds. They were nice about changing room. The second room was so cold when I opened the door, and residue from moisture was over the furniture and floor. I used towels to dry everything after I sprayed every thing with lysol. The floor was filthy. The refrigerator freezer is so iced up you can't open it. You get what you pay for at $67.00 a night.

Leisure Family_with_children

6/10

Pleasant

30 May 2025

Eileen

Room was comfortable but surface cleaned only. Fridge had dirty grates and mildew spots inside.

Friends_and_family Family

6/10

Pleasant

25 May 2025

Latisha

There was a hole in the wall in the room
Tv was too small

Leisure Partner

4/10

Poor

25 May 2025

Crystol

I got the Ick

Unfortunately I will never stay there again it was a problem for extra pillows the WiFi sucked and we had roaches in our room. I filed a complaint at the front desk as well as guest relations

Friends_and_family Family

4/10

Poor

22 May 2025

Rebecca

I do not like the maids coming in while I'm at work when i did not tell them I needed anything.

Business_and_leisure Self

2/10

Poor

20 May 2025

Jessie

This property was so gross. It was extremely dated and unclean. There was no hot water and the lights in our room didn't work

Leisure Partner

6/10

Pleasant

19 May 2025

Rebecca

I have been staying there since the 14th and I just dont' see how rates go up that high each time. I just had a price of 320 two days ago and now it's up to 425. Now I might have to leave and I don't want to do that.

Leisure Self

6/10

Pleasant

19 May 2025

Verified traveler

Not great

The first room we were given, had hair all over the bathroom floor. They switched us to another room and it was somewhat better, but there were red stains that look like candle wax all over the bathtub.

Partner

10/10

Exceptional

01 May 2025

Patrick

Friendly staff at checkin

6/10

Pleasant

27 Apr 2025

Lachana

Got roaches everywhere

10/10

Exceptional

17 Apr 2025

jeanna

Lovely stay

Business

10/10

Exceptional

17 Apr 2025

Omar

Nice comfortable stay…will stay here again when I’m in town

Business Self

10/10

Exceptional

17 Apr 2025

Anthony

Its always been my choice while in Ashland. Always secure. Close to shopping and convenient to Richmond. Staff is wonderful.

Business Self

10/10

Exceptional

06 Apr 2025

Danielle

Thank you for the property that is for a much needed rest and also providing a clean shower for bath!

Business_and_leisure Partner

4/10

Poor

04 Apr 2025

Gilberto

Motels are not for me.

The beds are terrible. They smell stale, like they have been left in an attic for a couple years and the top cover had stains. The AC unit leaked. The headboard lights didn’t work. Shower curtain has brown stains on it. The night stand between the bed was broken and detached from the wall. The way I made it through a night there was to go to Walmart and buy comforters and pillows to cover the beds and sleep on those. The only positive about this place is the price of the stay, but that is lost due to my bill from Walmart making this stay more expensive than staying at the Homewood Suites by Hilton. Terrible motel. Now I know the difference between a hotel and a motel.

Friends_and_family Family

2/10

Poor

01 Apr 2025

Brent

The room was very dirty checking in, fridge didn't work, light around mirror broken plug, no toilet paper in room, blood stains on mattress cover. Non smoking room, connecting room was smoking and filling our room with smoke.

Family_with_children

4/10

Poor

30 Mar 2025

Sean

Floor was sticky, room smelled like drug parties have been happening there for months. Door barely locked, shower wasn't clean.

Self

2/10

Poor

26 Mar 2025

Cynthia

This was the most disgusting motel room I have ever seen. The walls, comforters, bath tub and toilet were filthy. The sheets on one bed had numerous stains. The floor was sticky. Terrible

Leisure Pet

8/10

Excellent

24 Mar 2025

Marilynn

While not as glamorous as some hotels, this Motel 6 is in a great location near all types of dining options. I love being able to park directly in front of my room. Dogs are welcome without a dog fee and there is a nice grass area to walk them that is well lit at night. I will definitely be back.

Leisure Pet

2/10

Poor

23 Mar 2025

Andrea

Dirty Room

First room toilet broken and leaking. Second room moldy bed and tv remote broken. Third room finally acceptable.

Partner

6/10

Pleasant

17 Mar 2025

Cynthia

A little scary at night. There was a man in a car all night right outside our window. Other than that, everything was fine.

10/10

Exceptional

16 Mar 2025

Melyssa

Great place to stay! Very comfortable and clean!

Friends_and_family Friends

2/10

Poor

08 Mar 2025

AUDREY

Rough night with very little sleep

There were people fighting outside our doorway from about 9pm til almost 11. It stopped til around midnight when the arguing started in the next room for the next couple of hours. We were afraid to leave our room. It seemed like it would include weapons at that point. Never have we staying a motel/hotel like this. I'm sure it woke the whole building up! The room was very outdated, uncomfortable mattress, tv remote only worked if you were within 3' of the tv, picture on tv was terrible. The room did have a nice microwave and mini refrigerator. Would not recommend this location to anyone.

Partner

2/10

Poor

03 Mar 2025

Ricardo

Horrible Experience

We had to switch room 3 times. 1st room TV didnt work. 2nd room was filled with cockroaches and the 3rd room the AC didnt work. We just stayed in the 3rd room and just delt with it. Definitely wont EVER be staying there agan. The evening desk attendant was rude!!!

Friends_and_family Family

2/10

Poor

24 Feb 2025

Carl

Place was filthy! Had cacaroaches and dog hair. Worst bed ever. Shower was falling apart. Never received new towels, soap or toilet paper.

Leisure Family

10/10

Exceptional

16 Feb 2025

Nichole

Good