Name: Comfort Suites At Virginia Center Commons
Address: 10601 Telegraph Road, Glen Allen, 23059, US

8/10

Excellent

03 Aug 2026

Pamela

Nice, clean and convenient

4/10

Poor

03 Aug 2026

Michael

Place smelled everywhere. It is amazing how little hotels care about weed smells throughout grounds, stairwells, and halls.
Breakfast was completely absent of food and most trays were just hot water no food. Elevators broken with long lines. Location was only good thing but not worth it to get what you get with hotel quality. Drive 15 mins to Short Pump and stay in a decent place.

4/10

Poor

02 Aug 2026

Mary Carleen

Upon entering our room the smell was overwhelming, a pine cleaner oder. The air-conditioning unit ran all night and got louader as the night went on. We thought it couldn't get worse until we went to breakfast , cold scramble eggs and cold sausage. This was our first and last time at this hotel

10/10

Exceptional

01 Aug 2026

LaVerne

Stay was great and everything was on point. Room was well equipt and spotless, staff were very polite with great customer service, breakfast was good, parking was plentiful and well lit for safety. Nice quiet environment. Recommended!

8/10

Excellent

31 Jul 2026

Carson

Clean room, helpful front desk staff.

8/10

Excellent

29 Jul 2026

Terry

Lots of Parking the room were clean and the staff was great the breakfast was outstanding I would suggest to my friends a great place to start

6/10

Pleasant

27 Jul 2026

Yolanda

TV remote did not work. He spigot in the bathroom sink was hard to maneuver. I put a hand towel in the tub so I would not slip and fall. The breakfast was the same both days, scrambled eggs, sausage patties, gravy and biscuits. Would have liked a little variety.

4/10

Poor

24 Jul 2026

Sean

Ac in workout room was broken. One elevator broken, the other was on its last leg. Room was nice, super hot when we got in it. But eventually cooled down. Breakfast was ok.

Family_with_children

10/10

Exceptional

23 Jul 2026

Margie

Clean and staff was great

8/10

Excellent

22 Jul 2026

Alicia

Clean large family room. Buffet breakfast. Nice place to stop in transit to the beach.

8/10

Excellent

22 Jul 2026

Nicole Christine

They accommodated us to a new (upgraded) room as the initial had a strong smell like cologne. Good for the price!

Partner

10/10

Exceptional

19 Jul 2026

Stephanie

Staff was amazing

Family_with_children

10/10

Exceptional

19 Jul 2026

ryan

Very nice stay and great location

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Carson

Room wasn’t fully cleaned, there was trash under and beside the pull out bed, which we did use during our trip, empty wrappers and water bottles, and food crumbs. The front desk staff was helpful in alerting housekeeping to come clean this area and they did right away. The bathroom had hair on the walls and door, the toilet seat and shower area wasn’t very clean. The sink stopper didn’t work so the sink backed up. The remote control was missing for the bedroom tv but again the front desk staff was very helpful in providing us with a new one. Did not eat breakfast.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Coleader

The room was hot when we arrived. They changed the air filter then we had cold air!:-)

The kids and I enjoyed the pool and jacuzzi.

Family_with_children

2/10

Poor

19 Jul 2026

Miles

When we arrived, the hotel had given away our reservation. We had no room and had to find another hotel. Apparently, they can give away your room and don't have to refund you.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Jean

We had a great 4 night stay.
Clean rooms, great amenities. Very helpful staff. They were very kind and professional.
I would stay here again.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Diana

The staff was very nice but we had no hot water in our room and had to change rooms. The beds were very uncomfortable and it is in need of major updates. It was pretty clean.

Family

10/10

Exceptional

17 Jul 2026

Kyoko

The staff was very helpful and nice! Excellent service. Clean and spacious room.

Pet

8/10

Excellent

17 Jul 2026

Eric

Nice hotel near 95…. Little old but nice confort…. Breakfast was ok.

8/10

Excellent

17 Jul 2026

Shannan

Great pool and hot tub! Our room was really spacious and the rain showerhead in the bathroom was interesting. The soap, shampoo, and conditioner in the shower hadn't been refilled (soap was totally empty so I had to get out of the shower to grab the bar of soap at the sink). The biggest letdown was the bed and pillows. The bed creaked every time we sat on it or moved while we were sleeping, and the pillows were the lumpiest I've ever experienced (I guess I should be happy knowing they were washed, but the filler all bunched into a couple big lumps in each pillow). Breakfast options were good but one of the wafflemakers wasn't working (so we could only make minis). Only one of the two elevators were working while we were there too.

Partner

2/10

Poor

16 Jul 2026

Alicia

This place is a 10 out of 10 highly do not recommend! There were stains on the pullout couch. The sheets were dirty. They didn’t give extra blankets pillows or sheets for the pullout bed. I had to go downstairs and ask for some and when I went downstairs to ask for some all they handed me were sheets. Both of the queen beds look like the sheets and linen were not changed on it so we didn’t get in until super late and unfortunately had to stay there so we used our personal blankets on top of the bed to sleep at night. The tub had black mold all around it and the breakfast was disgusting. I really wish I could get my money back for my stay. Only positive thing about the day was the nice young man at the front counter who was really helpful and sweet. I really wish I would’ve got his name.

8/10

Excellent

15 Jul 2026

Kathy

This hotel was very clean and the staff was friendly and very helpful. We only stayed the one night so didn’t get to use the amenities but hot coffee and breakfast in the morning was great!

Partner

8/10

Excellent

15 Jul 2026

Shannon

Staff was super nice and helpful. Our room had two TVs. One didn’t work and neither had remotes. Breakfast was the same every day. Would have liked some variety. But overall stay was good.

Family_with_children

2/10

Poor

15 Jul 2026

pia

The toilet ove

6/10

Pleasant

14 Jul 2026

FELICIA

The rooms were clean. My first room was hot and it was taking a longtime to cool off and the tv remote was missing. I was the moved to another room to accommodate me. The staff were good and the breakfast was delicious. I drove past the hotel because it was sitting in the corner and I ended up at the hotel across the parking lot. I had a good night sleep.

Self

8/10

Excellent

14 Jul 2026

Billy

Good close to henrico sports events center

Self

10/10

Exceptional

13 Jul 2026

Yaa

Clean, safe for a solo traveler, breakfast was good.

Self

10/10

Exceptional

13 Jul 2026

Nicole

Great service breakfast was good

Family_with_children

2/10

Poor

13 Jul 2026

tracy

We arrived with no air conditioning and tvs not working in room. Bathroom was not cleaned prior to arrival and breakfast was dry and overdone. Pool and hot tub never got cleaned.

Family_with_children

8/10

Excellent

10 Jul 2026

tara

its was okay bed was great.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

kristie

The front desk lady was awesome. She gave great directions to get our boys uniforms clean. Also the location was great. The boys walked over and I was able to leisurely get there.

Family_with_children

10/10

Exceptional

06 Jul 2026

Stephanie

The front desk staff was soooooo nice & helpful! Anything we requested, they accommodated and did it so nicely. Those 2 ladies deserve a raise!

Family_with_children

8/10

Excellent

04 Jul 2026

Susan

Water took a looonng time to heat up in the shower.

Partner

8/10

Excellent

04 Jul 2026

Tori

This was a lay over on the way to Kings Dominion. There are restaurants and a movie theatre nearby and its still convenient to the interstate. This hotel had the largest suite we could find for a reasonable rate. The staff here are good people and they are over worked-- they need more staff. This is not a complaint, this is advocating for the staff. I saw them working doubletime to overcome shortages and im grateful to them. Other than that the only \" complaint\" would be the smell of weed permeating the hall/ elevator area. This hotel is marketed/ reviewed/ advertised as family friendly so that should not happen and cant be allowed to become the norm. This COULD be due to staff shortage as probably no one available to do floor checks at least every 90 mins, but either way that cannot be allowed to become the norm. There is a sports complex just down the streets so there was a team or 2 staying at the hotel but they were pretty well behaved-- I only mention this in case you are traveling for business you may want to request room away from teams.
All in all a good experience-- just get the staff some help so the experience and property doesn't deteriorate.

Friends_and_family Family

2/10

Poor

03 Jul 2026

Crissia

The room was filthy. The couch had crumbs all over it. The shower had stray hair. The floor was clearly old as it was ripling from being wet so often and not dried/cleaned properly. At breakfast we asked for more waffle batter and the worker told us they were closing soon (1/2 hour) and wouldn't be bring any out. My white sock on the carpet floor turned black. I'd have left if we weren't traveling through and stuck for the night.

Friends_and_family Family

2/10

Poor

03 Jul 2026

keith

Double charged me, be very careful with this property as they purposely double charge hoping you don’t notice.

Self

10/10

Exceptional

01 Jul 2026

kevin

Great hot tub, will come back again

Friends_and_family Family

4/10

Poor

01 Jul 2026

Ivan

Cleanliness need to improved
Staff is really rude and not helpful
Indoor pool chlorine smell is super strong you can barely stay in there for a few minutes

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Matthew

The rooms were nice and comfortable. Shower was great. Staff was helpful. Breakfast was ok. Furniture in the dining room was old and seat cushions on chairs were peeling off. Just out dated for sure.

4/10

Poor

01 Jul 2026

Fred

The room was very clean when we checked in.... however we were there for four nights and they never cleaned the room. When I asked about it at the front desk, I was told that they only clean every third day.... it did not happen on the third day either.

Partner

8/10

Excellent

30 Jun 2026

Sidi mohamed

👍

6/10

Pleasant

29 Jun 2026

Millie

Lobby was sweltering hot . Could not change temperature in room below 72 it was so hot you could not sleep comfortably. Hotel was very clean breakfast was nice. Did not see much staff was at front desk 3 different times and no one was there had to call for someone. Checked out and they left basket on desk to drop the keys. Brought a drink did not relize it was almost $5.

10/10

Exceptional

27 Jun 2026

john

Efficiency

Family

4/10

Poor

26 Jun 2026

Omar

I regretted staying at this hotel. The propery is run down, walls floors and furniture full of stains. The worst part is the lack of housekeeping for 5 whole days (even after asking). Breakfast buffet is the most depressing thing I've ever seen. Most of the staff are kind and try to be helpful, but the hotel is clearly very poorly managed. Cutting corners means bad service, and a bad experience. Pay a little extra and stay somewhere decent instead.

Friends_and_family Family

4/10

Poor

25 Jun 2026

Jianzhong

Room was old and not clean. The bathroom bath towel looks not clean saw some black spots on it.

Family_with_children

4/10

Poor

23 Jun 2026

Sherry

The room was fine. The bathroom was the toilet keep overflowing just going to the bathroom n toilet small seat low to the ground for the price I paid I expect better than this

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Mychele

The room was not that clean. There was hair in the sink as we checked in and several stains on the couch. The room was spacious and quiet atmosphere.

10/10

Exceptional

21 Jun 2026

Nedia

I was pleased

Family_with_children

8/10

Excellent

20 Jun 2026

Kendjy

Good

10/10

Exceptional

19 Jun 2026

Douglas

We had a great visit and even forget the kids bear! We called and they had it a the front desk. We were able to pick it up on our way back!

Friends_and_family Family

4/10

Poor

18 Jun 2026

Ronald

The room was dirty. There was a film on the mirror and the countertop in the bathroom and on the furniture surfaces in the bedroom and living area. there was no clock or tv remote for the bedroom. We used the remote for the tv in the living area in the bedroom.
One of the elevators would not work properly all the time. It would occasionally stop between floors or the doors would not open. Had to reverse direction which then seemed to correct the issue.
Cannot recommend this motel.

Family

8/10

Excellent

16 Jun 2026

Stacey

The hotel smelled clean from the entrance to the room. The room was clean and the cleaning lady in the elevator was welcoming and very nice. The room was nice and clean. The bed was not good. Other Comforts we have stayed at had better beds but this one was nicer and cleaner, for the money I would stay here 10 more times. Breakfast was better than decent for free with a great selection.

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Steve

It seems this hotel is understaffed, all the trash cans on site were still filled upon arrival on a Saturday after 5pm. The rooms we originally were assigned to were really not clean. And 2 of the three rooms we were reassigned to had no soap in showers. The staff was really great, but I am not going to use choice hotels for awhile.

Family_with_children

10/10

Exceptional

15 Jun 2026

Morris

Outside pool

Family_with_children

10/10

Exceptional

15 Jun 2026

Tom

The shower door did not seal. And there was a problem with the main door. Food was great. Staff was pleasant. Conveniently located but a lot of construction traffic

Self

4/10

Poor

14 Jun 2026

Westley

Room was dirty. Missing bedding. Broken glass on the floor. Dirty foot prints and pubic hair on the pull out couch. None of the toiletries were stocked and the pool was shut down.

Family_with_children

10/10

Exceptional

13 Jun 2026

Wayne

Perfect Place to Stay

Partner

8/10

Excellent

11 Jun 2026

Holly

Good

Family

10/10

Exceptional

09 Jun 2026

Harold

The breakfast was very nice and so many options. We traveled with toddlers and a picky teenager...no problem finding something for all to eat. We canceled other places and paid cancelation fees to stay here...we're very happy we did!!

Family_with_children

4/10

Poor

09 Jun 2026

Justin

Don’t recommend, can find much better place in the area

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Carlton

Breakfast was very underwhelming. The biscuits were dry. The fried eggs were tasteless - the worst we have ever had.

Partner

10/10

Exceptional

08 Jun 2026

Deborah

Everything was great. I would gladly stay again.

Partner

10/10

Exceptional

07 Jun 2026

Kevin

Great.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Odette

Súper me encantó lo recomiendo muy trankilo y el desayuno súper

8/10

Excellent

06 Jun 2026

Laycee

The staff was nice, checking in and out was easy no issues with the stay.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Shelly

Very clean and very friendly staff

Partner

4/10

Poor

05 Jun 2026

Brandon

It wasn’t a terrible stay but not good

Self

8/10

Excellent

03 Jun 2026

Lori

The king room was spacious and clean. The bathroom was older but not terrible. We did hear traffic from time to time in the middle of night. Would stay there again.

Partner

4/10

Poor

02 Jun 2026

Christina

Had to move rooms a few times, staff was helpful, but location noisy, next to highway.

Self

4/10

Poor

01 Jun 2026

Paula

Very dated, crumbs on floor, needs painted, good cleaning etc. power went out in bedroom after plugging in phone charger, knocked AC out also. Front desk able to reset. Front desk staff was friendly.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Rod

Easy to make the reservation and a very easy walk to the Henrico Sports Event Center! All was clean and the staff were helpful.

Partner

10/10

Exceptional

31 May 2026

Jolie

We have stayed here several times for trips to Kings Dominion. As always it is a great hotel that gives us what we need.

Family_with_children

10/10

Exceptional

30 May 2026

Ronald

Room was great .pool was excellent the breakfast was good but the juice was too waterd down.

Partner

2/10

Poor

28 May 2026

Dar

Overpriced hotel with a dirty bathroom (hair on the floor), empty shower gel and shampoo dispensers in shower, phone and clock didn’t work. Not worth the money for sure!

Partner

10/10

Exceptional

28 May 2026

Shaun

I like that the rooms are spacious and clean. It us located 3 minutes from my mom's house and near shopping strip malls. The breakfast is good and the pool was good as well. Im just sorry there are no smoking rooms or pet policy.

Partner

10/10

Exceptional

28 May 2026

Edgar

Great hotel; fantastic location. Comfortable bed and rooms. Key cards are way to sensitive; and easily get erased.

Family_with_children

8/10

Excellent

27 May 2026

Regis

It was straight for most parts…

Friends_and_family Family

10/10

Exceptional

26 May 2026

Jose

Todo

Business

6/10

Pleasant

25 May 2026

Jose

I liked the way in which I was treated by the staff at all time.

Family_with_children

6/10

Pleasant

24 May 2026

Michelle

Checking in the staff member wasn't very friendly and talk so fast we had to ask her to repeat what she said. Left for the day but when came back room wasn't cleaned and no clean towels

Partner

10/10

Exceptional

24 May 2026

Scott

Very large and comfortable room in a quiet location.

Self

2/10

Poor

23 May 2026

Brian

Hotel was filthy and in poor repair. Room smelled like stale smoke. Sink didn’t drain. Tun was dirty, hair bands left on floor.

6/10

Pleasant

23 May 2026

Shaconna

The check in representative was kind and I courteous. She went the extra mile to make sure a room was ready early as possible. The other staff was not enthused or friendly. My refrigerator did not work so my food went bad. I tried to save it with ice. I had to use my own shampoo and body wash because they were not refilled. I found a bloody plug of hair when I pulled my covers back. Previous tenant items were still in my room. Breakfast was good.

Friends_and_family Family

8/10

Excellent

22 May 2026

Winnie

Breakfast was very good. Fresh Waffles bagels muffins danishes eggs sausages juices and coffee and cereal and yogurt. Found a green face towel hanging over shower curtain rod and a short left on a hanger in closet and a half eaten chocolate bar in the freezer. Sofabed mattress was dirty and marked up and no sheet available to cover it with. Beds were comfortable and clean.

Family_with_children

6/10

Pleasant

22 May 2026

Amy

It could use some attention even though it's newer. Breakfast was subpar. Staff was not overly friendly.

Partner

2/10

Poor

22 May 2026

Verified traveler

The worst place that I have ever seen

Family_with_children

6/10

Pleasant

22 May 2026

Lakshmi

Shower in the bathroom was not good. The drain did not work properly and water was not draining at all.
The room was clean however the carpet was musty and moist in my first floor room.
Closet in the room had giant shelf preventing hanging any clothes.
Hairdryer was missing in its stand in the bathroom.

Friends_and_family Family

4/10

Poor

21 May 2026

Jonathan

Somewhat careworn and

2/10

Poor

18 May 2026

Betty

Check in only one room available we had booked 3 rooms. They put us in one room til the other was ready by 6 pm. Very inconvenient unprofessional but quick to take your money . Next day at around 1am after graduation front desk woman was very rude unfriendly she made our stay that much worse due to walking in from parking lot with smell of weed all thru 5th floor. Breakfast was horrible microwaved food which I could have done in my room. Elevator dirty and smelly. Seems like they do not sanitize the place at all due to overwhelming smell of marijuana. Front desk needs to hire people with class and etiquette with friendly attitude. I wanted a refund for not having my rooms ready and making me pay for waiting but the front desk guy seemed like he was high and not know what he was doing. Pool and spa was very dirty. Only the cleaning guy was friendly he made the place smell clean when he was there and he gave us clean towels sheets with a friendly attitude which made us tolerate the rest of the stay. Front desk and breakfast staff they are not up to standards. Seems like the manager has no high standards for the price they charge. Not worth it and they don’t deserve the cleaning guy he is the one who made our stay better .

Friends_and_family Family

2/10

Poor

18 May 2026

Betty

May 14th front desk guy seemed lost not professional. Next day evening the Front desk woman had bad attitude who worked on the 15th of May . If you want to get high on second hand smoke on weed with your family kids etc then it’s the place to be because that’s all you will inhale at this place.one of my vehicles got hit by another vehicle a work truck on Friday morning the 15th and front desk morning staff was no help did not bother to even call cops to help report the incident or even write the incident up themselves to acknowledge it. We know it was a work truck because that is where we parked beside a white work truck. If you like to park a block away because of no parking then it’s the place to check in. If you like to check in and wait 3 hrs for your room to be ready at 7pm instead of 4pm because rooms not being ready then it’s the spot for you. If you like your whole family being in separate floors it’s the spot to be in. I checked in on May 14th at 4 pm had to wait for a room in lobby from a long trip they told me to wait due to no rooms ready and I got a room a few hrs later. Next morning the cleaning guy was very helpful he did accommodate us with clean towels sheets etc. very friendly and fast service. Front desk night staff sucks. Breakfast is nothing but microwave sausage and gravy is gross and eggs overcooked with lots of black pepper, the pictures about breakfast on advertisement is false. Gross breakfast, dirty pool and spa. Smelly dirty elevators .

Friends_and_family Family

8/10

Excellent

17 May 2026

Carson

Room was clean. Breakfast was okay. The usual menu for a breakfast bar. Staff was friendly and helpful.

6/10

Pleasant

16 May 2026

Jeffrey

Overall a decent place but needs to be updated. The shower was full of mold under a rubber mat glued to the floor. Breakfast was just OK - limited options and waffle maker did not work.

Friends_and_family Family

2/10

Poor

15 May 2026

Maria

BED BUGS! I chose this hotel of the convenience for our tournament weekend, and it turned into one of the worst hotel experiences I’ve had. We found bed bugs in our room after already settling in. Absolutely disgusting and unacceptable.

Yes, the hotel switched us to another room, but once you find bed bugs, the damage is done. Instead of enjoying the weekend, we spent the rest of the trip stressed about our luggage, clothes, and possibly bringing bugs home with us.

Travelers coming for events at the Henrico Sports & Event Center should think twice and inspect everything before unpacking. Cleanliness should be the bare minimum.

Family

10/10

Exceptional

14 May 2026

William

Breakfast could of been better.Not horrible but not fresh.

Partner

10/10

Exceptional

13 May 2026

LaVerne

Breakfast hot and fresh. Great parking.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Sarah

Great experience and very convenient to sport center.

Friends

4/10

Poor

11 May 2026

Amy

For the ratings this hotel receives, I was extremely surprised by the poor conditions. The room smelled. The bathroom was dirty and in disrepair. Visible Black mold in the shower.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Jayla

The property could use a deep cleaning. The stairways were filthy. The bed skirt needed to be cleaned. There were stains all over the wall. The bed was comfortable and the staff were attentive.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Barbara

Front desk girl got us towels for hot tub and came up to fix our t.v. she was awesome

Partner