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Woodspring Suites Ashland Richmond North

Richmond - VA · United States

11530 Lakeridge PkwyView location

7.2/10Very good508 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.6/107.6
Condition8.0/108.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Ashland Richmond North

Enjoy a comfortable stay at the Woodspring Suites Ashland - Richmond North, conveniently located in the suburbs of Ashland. Our hotel offers a fitness center, complimentary Wi-Fi, and in-room kitchens complete with full-sized refrigerators, stovetops, and microwaves. Additional conveniences include free self-parking, laundry facilities, and coffee/tea in a common area.

We're a short drive from Kings Dominion and the James River Cellars Winery, making our hotel an ideal base for both leisure and business travelers.

Read more about this hotelShow less

With a stay at Woodspring Suites Ashland - Richmond North in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and James River Cellars Winery. This hotel is 14.7 mi (23.6 km) from Short Pump Town Center and 10.7 mi (17.1 km) from Richmond Raceway.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include laundry facilities, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 39 Pet max weight (per pet) in lb is 85 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 5 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

James River Cellars Winery 4.1 km / 2.6 mi
Henrico Sports & Events Center 5.2 km / 3.3 mi
The Crossings Golf Club 7.8 km / 4.8 mi
Lavender Fields Herb Farm 7.9 km / 4.9 mi
Randolph-Macon College 8.5 km / 5.3 mi
Ashland/Hanover Visitor's Center 9.1 km / 5.6 mi
Cultural Arts Center Glen Allen 10.2 km / 6.3 mi
Lewis Ginter Botanical Garden 12.7 km / 7.9 mi
Belmont Golf Course 13 km / 8.1 mi
Chamberlayne Actors Theatre 13.6 km / 8.4 mi
Three Lakes Park 14.2 km / 8.8 mi
Hanover Tavern 15.6 km / 9.7 mi
Hanover County Courthouse 15.7 km / 9.8 mi
Hanover Country Club 16.6 km / 10.3 mi
Memorial Regional Medical Center 16.7 km / 10.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • hotel
  • 24-hour reception
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Woodspring Suites Ashland Richmond North

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Ashland Richmond North

7.2
Very good
508 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.6 /10
Condition
8.0 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
Cody
Clean and curious
10/10
Exceptional
28 Jul 2026
Haleigh
n/a
6/10
Pleasant
24 Jul 2026
Stephen
It is a very busy place....displaced famlies ?, recovering patients?, out of town work crews, trucks, boats, etc fill the parking lot. No smoking within 25 feet of the building but a huge ashtray ( and a crowd) next to the rear exit door. Attractively designed, but understaffed. Hallways had multiple pet spots/stains. Late nights and early mornings the hallways and elevator can be quite dirty. Over priced for the existing condition of the property.
8/10
Excellent
24 Jul 2026
quintessa
Respectful staff, clean, and comfortable.
4/10
Poor
12 Jul 2026
Joseph
Stains on mattress cover, stains on the floor, a lot of dust under bed, no soap shampoo in bathrooms, toothpaste spit on sink faucet and backsplash. And also dog barking in someone’s room.
Partner
10/10
Exceptional
06 Jul 2026
Tazebachew
Clean room
8/10
Excellent
05 Jul 2026
Rodney
Pleased with my stay. Clean room very spacey
Family_with_children
6/10
Pleasant
29 Jun 2026
Ian
Don't drink the water. Otherwise a solid place to stay. There is a Bass Pro shop with a sit down restaurant inside right next to the hotel.
2/10
Poor
25 Jun 2026
Amber Roberson
Place was dirty. It had an odor. The bedding was dirty looking. The bed also looked like someone tried to make it up then laid on top of the comforter. Chair leg was broken.
Self
2/10
Poor
24 Jun 2026
Angela
They provided 1 towel and nothing else, there was roaches and the fees listed for pets are 5$ a night. They charged me 62$ there was alot of transient people and they don't clean up the pet crap all over the grass. It was a awful experience
Pet
10/10
Exceptional
17 Jun 2026
Arieta
Everything was really great and nice I love it
Partner
2/10
Poor
16 Jun 2026
Jamila
We found a bed bug in our room. Sheena was very attentive and moved us but the other lady was very rude and could have cared less.
Family_with_children
8/10
Excellent
11 Jun 2026
Ronald
Quick trip / nice accommodation. Great staff!
Self
4/10
Poor
04 Jun 2026
WILLIAM
Noise on the side facing highway.
Room assigned had foul odor
Found suitable room on side facing away from traffic after 3 tries.
4/10
Poor
01 Jun 2026
Mikiko
The room and the hallway smelled bad. The room and bed was small, did not provide enough space for our luggage (only 3 suitcases) and the kitchenette was not equipped with any cookware, coffee maker, nor dishes. The location also was way out of Ashland and inconvenient for visiting folks in the town of Ashland.
This place was not what we expected from the description on Expedia.
Partner
8/10
Excellent
31 May 2026
Joe
Nice place for the money and room has a full kitchen with stove. My family enjoyed stay here.
Friends_and_family Family
6/10
Pleasant
30 May 2026
Ashley
We booked our room last minute. We got checked in which was super easy. Our room was decently clean but there was no shampoo/conditioner/ body wash or even hand soap. I walked back down to the lobby and she handed me everything I needed. The tv never worked. It kept saying no signal. I tried to call down to the desk and no answer. I tried calling the after hour number provided and no answer. I walked back down to the lobby and the roll top was pulled down so I couldnt talk to anyone. Then on the way back up to my room the key cards would not work. Good thing I left my husband in the room because he had to come get me. Overall the stay wasn't bad. Room was decently clean but I wouldn't choose to go back there.
Friends_and_family Family
4/10
Poor
29 May 2026
Haleena
We couldn’t check in for almost an hour because no one was at the front desk at 4pm.
The sheets on some of the pillows were dirty and the whole place smelled of cigarettes and weed even though they claim it’s non smoking. Definitely wouldn’t return.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Jessica
This Hotel was very clean and well maintained. The staff working was excellent and were very friendly my whole stay. Something to note is you will need your key card to even get in the front door when you are first checking in they will have to buzz you in or there is a phone for you to call to the front. I overall enjoyed my stay and would revisit.
Friends_and_family Friends
2/10
Poor
25 May 2026
Chad
Where to start? Realized we had no shower curtain at 7:00 am. Reception was closed until 9:00. Tried calling on phone provided; message said there was no voicemail box so don’t bother. Hallways smelled absolutely horrible; elevator smelled like wet dog. Loud party across the hall at 2:00 am and paper thin doors/walls. Of course nobody around to stop it. Fire alarm went off and whole fire dept came because carpet cleaner set fire to hallway due to faulty wiring. Truly the bottom of the barrel. Even Motel 6 would be better option, which is not saying much.
Family_with_children
4/10
Poor
24 May 2026
Melody
Let’s start by saying the staff are really nice. But the halls smelled like dog pee all the time, the place also smelled of pot. And I was there for a little over a month and never had my room cleaned once. Also the person above me was so loud at all hours of the night. So sleep was not great. I even told the staff and she was talked to but that didn’t help her to stop.
Self
4/10
Poor
23 May 2026
Connie
Only towels in room was two large bath towel, two wash clothes and no hand towels. Also the tv had “no signal” so couldn’t watch anything. The one staff that was there tried to help but was useless. They still charged me full price for room. 😡😡😡
Friends_and_family Family
4/10
Poor
11 May 2026
Kevin
The staff kept one of our party guests waiting for 2 hrs at the front desk before determining that the room was overbook and not available to us, and they did not make an effort to find a replacement option for us and him.
Business
8/10
Excellent
02 May 2026
Dale
The lady at the front desk gets 5 stars! The hotel was apparently oversold and she had no rooms that had not already been paid for. But when she saw that my reservation was also prepaid, she found me a good room and said, \"I will have to deal with this later.\" She did not need the added stress but was very kind and helpful through it all.

My only issue which is no fault of anyone there but the water pressure was barely enough for a decent shower. And the hot water ran out after about 5 minutes. Despite the water pressure, make sure you make it quick!
2/10
Poor
27 Apr 2026
Paula
Our rooms were on the back side of the facility, and the Hwy was right behind it. They need to replace the windows with a noise control window. During our stay, it sounded as if the vehicles were driving through our room. Our room also smelled like fish. On the cabinet one of the doors was missing, the remote control did not have a cover over the batteries, the floors were sticky. I was not satisfied with the facility at all. Our first and last time staying at a Wood Spring facility.
Family_with_children
4/10
Poor
26 Apr 2026
Corinne
This facility should not rent to travelers. Apparently it is housing for people in need, which is great, but there were police there when we arrived and we had small children. Apparently someone had died.
The receptionist was very helpful in answering our questions and allowing us to cancel on site.
It smelled strongly of cigarette smoke and was not very clean either.
Family_with_children
2/10
Poor
26 Apr 2026
Katie
Walked into our room and there was pee and poop in the toilet and trash on the floor. The toilet also wasn’t able to be flushed. The front desk said there were no other available rooms for the night and said “sorry” but that’s it. So then we had to run around trying to find another hotel for the night and pay double what we anticipated. Absolutely disgusting and horrible experience
Family_with_children
6/10
Pleasant
25 Apr 2026
LINDSAY
Floors were awful ! Sticking stuff and hair. The toilet wouldn’t flush my husband had to take the lid off and get it working again. And wow the backside is the hotel is noisy . Maybe some. Thick curtains would help. Also an in room coffee maker the coffee in the lobby is barely warm. I’m not saying I wouldn’t come back but def work on cleaning the floors and I’d request the opposite side of the hotel. Employee on duty was very nice and professional.
Family_with_children
6/10
Pleasant
24 Apr 2026
Pamela
I was charged $50 for my pet. I mentioned that it says deposit $50 but i was told that the charge was $50. Also kitchen in room was totally empty. No plates, glasses or any cookware. There was no coffee in the morning or at night downsrairs. No hair dryer in room. I really was expecting better than this. The ad says charge for pet $5.00 not $50. We wont be staying there ever again. Ripoff.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Tyler
clean and comfortable
Self
6/10
Pleasant
15 Apr 2026
Stephanie
Serious Electrical problems in the room. Appeared the staff may have known about it. When we tried to plug the bed lamp into the wall outlet it took out all the lights in the room and blew a circuit breaker
Family
6/10
Pleasant
12 Apr 2026
Dianna
There was no toilet paper or soap in the room and limited staff on duty so it was difficult to get more.
10/10
Exceptional
11 Apr 2026
Precious
The room was nice and spacious, the staff was friendly ans very helpful.
4/10
Poor
11 Apr 2026
William
The front desk woman has Absolutely No clue and is Very RUDE! I called the day before and she was Rude! I checked in and she was Rude! My girlfriend arrived 2 hours after me and the First thing she said to me, before even saying hello, was that the woman at the front desk is very Rude! Kitchen was fine. Full fridge, microwave and a two burner stove. Nothing but interstate noise all night long. Terrible experience. That woman should not be working with people!
Partner
2/10
Poor
07 Apr 2026
Bernadine
This hotel is very dirty and staff is rude, lazy and disorganized.
2/10
Poor
07 Apr 2026
Sunshine
If I could give negative stars, I would they give you a full kitchen, but when you ask For plates or anything for the kitchen area, which included a stovetop. They wanted to charge you thirty five dollars. The front desk is only open at 9 AM. When you are at work and when you try to call, no one picks up. I actually had to go to Walmart to buy myself a towel. For the bathroom. I added a night to my reservation , so they canceled my first reservation on me. They seem very disorganized.They tell you that you have free Wi-Fi.But when you try to log on , you have to pay for it.
Business
6/10
Pleasant
03 Apr 2026
Tony
Yes, full kitchen. Room was clean. The building has a smell and your hear the traffic on I95 like your window is open.
Pet
2/10
Poor
26 Mar 2026
Eric
I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.
Family_with_children
8/10
Excellent
20 Mar 2026
Janet
This property is more of a residential hotel than for one night guests like i was.
Pet
10/10
Exceptional
20 Mar 2026
Joshua
Great location. Clean rooms!
10/10
Exceptional
18 Mar 2026
forrest
It was nice quiet convenient
Partner
8/10
Excellent
09 Mar 2026
Ellen
Room was clean and the bed was comfortable.
Partner
2/10
Poor
08 Mar 2026
Amanda
No towels were provided during my stay. Food/trash left over from previous guest stay. Front desk called at 10 am to ask me if I would be checking out on time-checkout is 11 am. Front desk should not be calling so early ahead of check out time and rush guests before they’ve checked out.
Friends
2/10
Poor
07 Mar 2026
Miranda
First room had sticky floors, dirty toilet, and the toilet wouldn’t flush so asked for a second room. The second room had small cockroaches, food on the floor, hair on the floor, stale smells with windows open. Cigarette smell throughout the hotel. Vomit in the parking lot. Awful, ending up leaving without a refund and found another hotel. Worst experience ever!
Friends_and_family Family
4/10
Poor
06 Mar 2026
Zamira
Location was convenient. Reception was ok.
My bedsheet smelled like they never changed. A blanket in the bed smelled so bad and was dirty. I had to ask reception for a clean one. I had to use a clean sweater as a pillowcase. I believe they should be more careful with how they clean.
Pet
8/10
Excellent
27 Feb 2026
Christina
The room was clean. There were no towels or kitchen supplies available to cook.
The bathroom had stained tub and hair the tub definitely needs to be repaired.
The floors are thin and it is loud when someone walks upstairs.
I will say the security was great! I was very appreciative of the helpful staff.
It surprised me tp walk in a room with no towels or dishes! At least we were able to get towels delivered by the awesome staff available.
2/10
Poor
22 Feb 2026
Nickeea
Floors were dirty. Smell was very unpleasant. Blankets are old and stained
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Shemelis
Great location
Business Family
2/10
Poor
16 Feb 2026
jose
The room neglected, no ones work on the front desk, the sink faucet in the bathroom is broken and the bathroom curtains are covered with mold, the second floor stinks. The door to the room doesn’t close. Basically was a nightmare. Unfortunately There is no one at reception to ask for a refund of what has already been paid.
Business Family_with_children
8/10
Excellent
09 Feb 2026
Daryl
Great room but the door wouldn’t lock. Room 429
Business_and_leisure
10/10
Exceptional
25 Jan 2026
Peter
Place is great, except every single time i stay here it sounds like a bunch of kids running and jumping above me when i stay on the 3rd floor. Even after midnight its just constant running and banging. Im typing this right now as its happening and ive been coming here for two or three years off and on.
Business Self
8/10
Excellent
22 Jan 2026
Robert
A perfectly nice room for the price, and having a full mini-kitchen a definite plus. Would have rated it 5 stars but a $55 per fee for one night is too high. (Only $5 for subsequent nights, but for the typical one-night stay, who cares?)
Partner
10/10
Exceptional
19 Jan 2026
Shemelis
ok
Friends_and_family Family
2/10
Poor
19 Jan 2026
Maria Catherine
Although the property is only two years old, it smells significantly older due to a strong and persistent odor of smoke and marijuana. The floors in our room were visibly dirty and dusty. The bathroom light switch had dried blood on it, and the toilet had not been properly cleaned, with visible fecal streaks remaining.

Additionally, the front desk is not consistently staffed and closes early, making assistance difficult to obtain. This is a very basic hotel with poor cleanliness standards and no amenities. My family and I stayed here only because we urgently needed lodging while attending a volleyball tournament in the area. Had other hotels not been fully booked, we would not have chosen to stay at this property.
Business_and_leisure Family
6/10
Pleasant
05 Jan 2026
SUSAN
you need ddog waste stations outside. no one is cleaning up after their pets and it is discustingly dirty. you cant even walk your dog in the area provided.
Leisure Family
2/10
Poor
03 Jan 2026
Tawnya
There is hair in the bed and throughout the shower. Shower did not get hot and there was little to no water pressure in the shower. The toilet can’t flush because there is no water in it.
Business_and_leisure Pet
6/10
Pleasant
30 Dec 2025
Bart
The HVAC unit needs to be cleaned. The toilet wouldn't flush nor fill without lifting the cover. Worst was the dirty hallway really was filthy and smell cannabis in the bedding cover was notably present. Though i did learn the hotel is used for short stay special housing and One Nighters which might explain the odors.

+'s Convenient location and affordable
Leisure
4/10
Poor
28 Dec 2025
Kimberly
Room was clean. Wall very thin and there was a lot of hallway noise. Blinds were broken. No hot water for shower, only warm, and no water pressure. There were a lot of long term renters there. Entire outside surrounding was full of dog poop, and renters smoking pot. Would not recommend.
Leisure Pet
2/10
Poor
21 Dec 2025
CHERYL
No there was not one item for use in the kitchen
Leisure Pet
8/10
Excellent
16 Dec 2025
Haydee
It was a good stay. Clean room and facility. Plenty of nearby dining and shopping
Leisure Family
4/10
Poor
06 Dec 2025
Scott
No desk attendant at desk overnight. Children running and yelling from 11PM until after 12Midnight - only stopped when I confronted the other guest.
Partner
2/10
Poor
03 Dec 2025
Jason
I was extremely disappointed with my stay. The receptionist was rude and unprofessional from the moment I arrived. The property itself was dirty, had a terrible odor, and clearly hadn’t been cleaned properly in a long time. Even the vending machines were sold out of basic items like water.

I booked this hotel because the listing clearly stated a $5 pet fee and a $50 refundable deposit. However, when I arrived, I was told the fee was actually $55 and the deposit was non-refundable. This felt misleading and dishonest.

Overall, the hotel was poorly maintained, the staff was unhelpful, and the actual charges didn’t match what was advertised. I definitely would not stay here again.
Leisure Pet
4/10
Poor
21 Nov 2025
Chasity
The property is beside the interstate and very noisy. The beds were not very comfortable, but it was ok overall for the price you pay.
Leisure Partner
6/10
Pleasant
18 Nov 2025
Gus
This is a 2 year old property (Great). No Breakfast Provided (not so Great).
Bed Frame could be covered with a skirt or a Hard-Skirt to the floor. Bed could also have a better Bread Spread. The current Bed Spread does not a have an appropriate better Blanket.
Finally the current \"not opened\" lobby policy leaves all the guests to \"fence for themselves\" overnight. Lobby and Front Desk are Closed for the night (although there is a phone number to call for the attendant behind the front desk closed doors.

Location is a bit away from the main street (route 1)

I understand the cost related to these ideas/comments to be remedied, improved or addressed, affecting the bottom line. Just a thought for this brand.
Leisure Self
6/10
Pleasant
13 Nov 2025
Sheila
The reason we chose this hotel was for the kitchen suite. They do provide a kitchen but they do not supply any kitchenware, not a dish, not a pan or silverware, not even a coffee pot in the room.
Friends_and_family Family
2/10
Poor
12 Nov 2025
Michele
The room was filthy and stunk. The refrigerator was black on the bottom and filthy throughout. There was smeared dog feces on the floor and the room stunk of cigarettes. We were moved to a different room.
Leisure Pet
6/10
Pleasant
09 Nov 2025
Samantha
I never write bad reviews and overall, the room and the bathroom were spacious and very clean and the bed was comfortable. But you had to have a key card to access the front desk so I had to ask another guest to let me in to check in. Then I waited 15 minutes at the empty front desk, I rang the bell and even phoned the hotel but it disconnected after one ring. Finally someone appeared and reluctantly checked me in. The walls were paper thin so there was a lot of traffic noise and I could hear everything from the rooms either side. The AC was blasting continuous freezing air no matter what temperature you put the thermostat on so I had to turn it off and then the room smelled like wet dog. The front desk was unmanned from 10pm to 9am each night so I had to take my car keys with me when I walked the dog in case my key card died and I had to sleep in my car! The parking lot and grass areas were very dark and nobody had picked up their dog poop so it was a minefield.
Self
10/10
Exceptional
03 Nov 2025
Byron
All good!
Leisure Self
6/10
Pleasant
02 Nov 2025
Marlene
The room was clean but it was missing a lot of stuff like only one chair !!! No Kleenex the bed was not comfortable and we ask for a room with 2 beds when we made the reservation and there was only one queen bed in the room apparently they had nothing else available!!
Partner
4/10
Poor
24 Oct 2025
Karen
My family and I were there for over a Month and they did not clean my room one time kept giving me excuses about it, I clean it myself the whole time! They accept all kinds of pets I clung very large and intimidating dogs! The hallways often smelled. Some the staff were very friendly but I am very disappointed over all with our stay!! I was in Custimer Service for over 35 years and this property needs to be revamped!!
Business_and_leisure Family
2/10
Poor
23 Oct 2025
Edwin
Don't recommend
Business
8/10
Excellent
19 Oct 2025
Kim
Nice
Friends_and_family Family
6/10
Pleasant
19 Oct 2025
David J or Joy M

Reunion Stay

Felt like a newish building. Check in was good, friendly staff, but marred by the security not allowing us in to the lobby with out contacting via a phone and bring buzzed in. Next time we went out it was the same story. A minor detail, but annoying. Room was clean and comfortable. Some clothes hangers would have been nice. Final annoyance was finding that the \"free\" wi-fi only included one device per stay.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Liz

Thank you T🙂

I had a very late arrival after 2+ hours of traffic 😩. The overnight guest service rep (T) was so kind and made checking in very quick and smooth. Thank you!
The room was very clean and simple and the bed very comfortable. Perfect for a long trip overnight rest - safe, clean and efficient. Will stay every time I make this trip!
Self
8/10
Excellent
14 Oct 2025
Justin
Everybody was very friendly. It was very clean and in good condition. The only issue was the wifi was a little tricky to get working but it did eventually work. I would stay here again.
Self
2/10
Poor
13 Oct 2025
rocca
I chose your property specifically because it advertises rooms with a kitchen. Upon arrival, I found that while there is indeed a kitchen, there are no items provided for cooking — no pans, dishes, knives, or utensils of any kind. There was also no information indicating that guests need to bring their own cooking tools.



When I went to the front desk, I was told that utensils are not provided but can be purchased at the hotel. However, when I asked to buy them, I was informed that none were available.



Additionally, I have been using the gym for my daily 60-minute workout, but the water fountain has not been working since my arrival. When I asked for some water or an alternative solution, the response was negative, and after two days there is still no “Out of Order” sign on the machine.
Friends_and_family Family
8/10
Excellent
12 Oct 2025
Tomar
The staff was great. They only have one elevator. The downer was the fire alarm going off in the middle of the night and staff are not in the building overnight.
Leisure Family
4/10
Poor
05 Oct 2025
Katie
Room was filthy. Main areas like the tub and countertops seemed clean but the floor was sticky to walk on and there was dirt and dust piled up at the edges of the floor and corners. Splattered mess on the kitchen cabinets and under the bathroom sink. Thick dust in the bathroom exhaust fan. Water pressure was horrible in shower and literally a trickle in the kitchen sink. Threadbare, stained towels. Also, soon after entering the room my whole family was sniffling and sneezing. I can only imagine what the HVAC filter looked like. Every time we went through the hallway by the elevator on the main floor there were wet floor signs out because of puddles of dog urine that weren’t cleaned with any urgency.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
BRANDY
Front desk staff is 5 stars 100%. They were very accommodating and friendly. The only thing I can possible come up with is the hot water is a hit or miss but it wasn’t enough to keep me from booking again. I absolutely love the service I received. The room was clean and property had a great security system going on. This is the first place that I have stayed that I have had to scan my room key a few times to reach the elevator but definitely not complaining. I will absolutely recommend to others
Leisure Self
10/10
Exceptional
26 Sep 2025
David
X
4/10
Poor
17 Sep 2025
Laurie
This property was terrible. Broken window shades. No dishes. No ice. No front desk personell
6/10
Pleasant
08 Sep 2025
Nancy
Staff was super nice. Did not have any shampoo in room. No hair dryer or iron. They did get me a hair dryer once i asked about one. First room we were in had bad smell and wasn’t very clean. They did change our room. Also if you have a room on the side where interstate 95 is you will hear all that traffic. Also the hallways smell like marijuana.
Leisure
8/10
Excellent
06 Sep 2025
Mary
Super clean. Super safe and secure. Easy to park and enter
Business Family
2/10
Poor
05 Sep 2025
DANIELLE
The didn't have my reservation on file so I had to find another hotel at 10:00 at night and pay twice as much as I wanted to
Leisure Family
10/10
Exceptional
03 Sep 2025
Darrell
Good place to stay
2/10
Poor
01 Sep 2025
Sandra

Do not stay here if you want efficiency.

We arrived at 7:30 pm. There was nobody there to check in. Had to call from the Lobby, took 15/20 minutes before lady showed up. Got to our efficiency room with stove only not to have anything to use to cook or eat with. In the room note said they had for purchase, but they do not and the lady was very rude to my son. She called the room to let me know my son was rude. We had 4 adults but only enough towels for two people. The towels and wash clothes were stained. The beds had hair in them. Attempted to call front desk but nobody answered. And the WiFi could have only one device connected. Will never stay again.
Friends_and_family Family
10/10
Exceptional
27 Aug 2025
Sandra
Looks like they just renovated! Super clean! Super friendly!! Bed was comfortable but sqeaky, it was just on a metal frame! Would stay there again.
Leisure Partner
2/10
Poor
23 Aug 2025
Shirley
I did not know that you had to check in before 1030. I arrived at 1030 and could not get a room and was charged for it . It was not on website when I booked in a clear description that I had to check in by 10.This is ridiculous and will Never stay there again
6/10
Pleasant
17 Aug 2025
Matthew

One night stay

Sheets were dirty in first room.
Only had 3 pillows in bedroom
Dirty hallways
No breakfast or ice machine
Bed was comfy and convenient area
Partner
8/10
Excellent
09 Aug 2025
Edward

No internet

The room and facility was very clean. The staff was friendly and helpful. The only drawback to our stay was the internet access. We were unable to access the internet because of a problem with the log in procedure. We were given an 800 number to call for help but it seemed too cumbersome to bother. We did without internet access for our stay.
Partner
8/10
Excellent
04 Aug 2025
James
The staff was very nice and willing to accommodate us. But the rooms were dirty and the bed sheets were stained. The toilet paper had a half used roll on the spool when we cam into the room.
Leisure Family_with_children
2/10
Poor
03 Aug 2025
Mary
No one there to let us into the front door of the locked hotel. We never got in.
6/10
Pleasant
31 Jul 2025
Mary

minimum service and minimum amenities

This place is good for truckers who just require a HOT AND A COT there is a mini kitchen bring everything yourself. not extra anything. the front desk closes at 10:30 or so and you are on your own the rest of the night and early morning. in other words no conveniences at all. the halls were not clean. The lobby was okay. But at least we didn't see bugs.
Business
10/10
Exceptional
27 Jul 2025
andrew
Comfortable Bed
10/10
Exceptional
26 Jul 2025
Michelle
Staff was amazing upon check in.
Leisure Family
8/10
Excellent
22 Jul 2025
Stephanie
The rooms are convenient, but the place could use some extermination
Business_and_leisure
6/10
Pleasant
16 Jul 2025
Michelle

Awesome assistance

Myvwife and I checked in late and the woman on staff was excellent in helping us that late in the evening.
Friends_and_family Family
8/10
Excellent
08 Jul 2025
Maritza
Everything was great except the bed frame (cheap frame you can find on amazon). Besides that I would stay there again with no problem.
Business_and_leisure Partner
6/10
Pleasant
30 Jun 2025
Kelly
The floors were very dirty. The room was so so. Nice fridge and stove top but no pots, pans or utensils. A lot of the people staying there were pretty unsavory.
Leisure Pet
10/10
Exceptional
26 Jun 2025
Dedria
I love the friendly atmosphere and staff
Leisure Family

Location & surroundings

Woodspring Suites Ashland Richmond North
11530 Lakeridge Pkwy, Ashland, United States

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Woodspring Suites Ashland Richmond North

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