Name: OYO Hotel Doswell Kings Dominion
Address: 10222 Kings Dominion Blvd, Doswell, 23047, US

2/10

Poor

12 Jul 2026

Kishawn

Roaches and bugs and I want a refund

Family_with_children

2/10

Poor

11 Jul 2026

Bailey

Checked in and immediately upon arrival my partner and I walked in and found bugs on the floors and bed sheets… about an hour later we got back from getting food and noticed 5-6 additional roaches, thankfully Expedia assisted with arranging new reservations. I would not recommend. Price may LOOK nice but DO NOT sacrifice your health for a cheap night.

Partner

2/10

Poor

02 Jul 2026

Darrell

This place is horrible, it’s nothing more than a truck rest stop. There is no lobby, no waiting area and no front desk to check in/out. The lobby is a truck rest stop store where you can buy truck parts, gas etc. false advertising. I cancelled my trip through Expedia while on site and I still didn’t get my money back because Expedia sent the property several emails and called multiple times and no one from the property answered the phone or emails. The rooms are old, dirty, bed linen is dirty, old AC units, towels are grey (not white at all) and the room had an order. I went back to the store and canceled my room and being the fact I never checked in the property said they would refund my money but Expedia had to call them first. The property never answered any email nor did they answer the phone so now I have to file a travel insurance claim just to get my money back. DO NOT BOOK HERE you will be disappointed and disgusted!

Family_with_children

2/10

Poor

29 Jun 2026

Austin

Gave me the wrong room at first and then when we got the correct room the entire hotel was filled with roaches. Within the first 30 minutes we saw half a dozen roaches. Some around the room and larger ones were already getting in our stuff. Spend alittle extra for roach free. Expedia and the hotel refused a refund or credit. We did not end up staying here after being there for an hour.

Friends

2/10

Poor

02 Jun 2026

James

It was awful. Roaches everywhere

Self

4/10

Poor

06 May 2026

Timothy

It needs to be more clean and clean bed and everything else i see food under bed we don't like what we see.
Next time we stay more clean to 20% to 100%
Please be more better clean. People don't like dirty rooms

Friends_and_family Friends

2/10

Poor

27 Oct 2025

jay

Roaches

4/10

Poor

26 Oct 2025

Autumn

The employee was nice enough when it was time to check in. There were many problems though. We immediately found roaches upon entering the room. Ants in the bathtub. Burn holes in the blankets. Stains on walls and carpets and bedding. Things left in bottom of trashcan. No WiFi password. One electrical outlet was falling out of the wall. Behind furniture was dirty. Tiny towels and only 2 for a family of 3. An ashtray in a non smoking room. Complicated finding where to check in. Different hotel name than what is listed.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Matthew

Rooms were clean and very affordable. I was skeptical at first but had zero issues once I arrived.

2/10

Poor

05 Oct 2025

Charles

Never again

The attendant gave me a room that was already occupied and the entire place was nasty and filthy.

Friends_and_family Family

2/10

Poor

29 Aug 2025

Andrew

You’v been warned!

There is no way this place passes code. Blood on the sheets, trash on the floor, the room reeked of smoke. There was absolutely nothing good about this place.

Self

2/10

Poor

09 Aug 2025

Joanne

NOT A HOTEL ITS A TRUCK STOP

Unless you want a 1 night stand or a place to buy crack or possibly get murdered then avoid this place by ALL measures. The picture on hotels.com is NOT this property!! This property is a disgusting TRUCK STOP - you literally have to go into the store to get your key. I was the ONLY female there and all it took was me walking TO the room to decide NO WAY. The curtains in the rooms I passed were smoke stained and disgusting, there were dead flies on the ledges I didn’t even go into the room. I can’t imagine how gross that would’ve been. I went back to the store and handed in the key. Spent another $350 to get another hotel a few blocks away. The picture I will include shows what the “hotel” looks like on Hotels.com and the bottom is the actual hotel. An absolute disgusting property even the parking lot was a mess.
Hotels.com won’t do anything to assist with this - them allowing the property to show that incorrect picture is false advertising. I requested a refund from the property (179.00) and naturally heard nothing. I will be disputing it with my credit card company.
Avoid this property it’s Hotel Hell!!!

Self

2/10

Poor

09 Aug 2025

Fernando

I would like some sort of refund, it’s ridiculous the conditions I was sleeping in and no one was able to help!

4/10

Poor

03 Aug 2025

Lavelle

You get what u paid for is alll that needs to say

2/10

Poor

20 Jul 2025

Mary

There was a dead rat under the bed !

Friends_and_family Family

2/10

Poor

08 Jul 2025

Nathan

The room I got the tub had rust in it was not clean at all.

Leisure Family

4/10

Poor

29 Jun 2025

Allan

It's only convenient because of the theme park is directly across the street Kings Dominion
Outside of that too many mosquitoes and flies
And not so clean on the inside

Leisure Partner

2/10

Poor

28 Jun 2025

Benjamin

This aint worth it

This place is bottim of the barrell, actally its under the barrell and then dug 7 feet. If you dont mind lot lizards, loud next door residents and nasty as hell rooms with roaches and fruit flies in the shower then go for it.

Friends_and_family Family

2/10

Poor

11 Jun 2025

Verified traveler

Bed bugs, mice, roaches, bad customer service, phone dont work. Sheets were dirty and it honestly did not feel safe. Dont stay with your kids. I left.

Leisure Family_with_children

2/10

Poor

29 May 2025

Cortez

Dirty

Leisure Family_with_children

4/10

Poor

19 May 2025

Kurry

Bed sheets had blood stains and burns in them one of my rooms smelled like the room flooded and carpet was moldy . Price is only thing good about it at all

Leisure Family

4/10

Poor

08 May 2025

Amy

The price was going price. But no coffee, no signs posted, for travels to check in. As the main lobby was locked and we had to find someone in the truck plaza to get us to the roo.s.

Leisure Family

6/10

Pleasant

15 Apr 2025

Cortez

Ok

Business_and_leisure Family_with_children

8/10

Excellent

10 Mar 2025

George

Clean

Leisure Partner

2/10

Poor

05 Mar 2025

Andre

Rude and poor customer service

Business Self

8/10

Excellent

20 Jan 2025

Carrie

The manager was very helpful as a shipment of mine did not arrive at the hotel.

Business Self

6/10

Pleasant

02 Jan 2025

Rosa

The good part first. Very quiet and safe area. Excellent service from the front desk staff. Clean beds. On the other hand, the room carpet is disgusting. It is wet and sticky. The bathtub needs scrubbing and a new plug

Business Partner

4/10

Poor

26 Dec 2024

Micheal

Bathroom light was not working so makes me question whether it was cleaned or not.
Found dog pop dried up under the bed.
Parking was ok and car was not bothered.
The price was definitely worthy of the place.
Would not stay there again.

Business Partner

4/10

Poor

13 Oct 2024

Charnelle

This has to be my worst experience staying at a truck stop. To begin with, the area where the hotel is located is inconvenient. And I'm not talking about how it's located near a highway. That's entirely fine. What I'm referring to is how the parking lot has cinder blocks all around the area, and signs stating not to park there. There's so many \"Do not park here\" signs scattered around the area that it makes it unclear as to WHERE you CAN park. On top of that, I had purposely booked a non-smoking room with a king sized bed due to the fact that I have asthma. Upon check in, the receptionist assigned me a smoking room with two separate beds. After complaint, he did change the room but AGAIN assigned us a smoking room. As we proceed to make our way to the convenience store (which they're using as the check-in area for guests), he proceeds to come out of the store and approach us, stating that he noticed us walking around on camera. On our third complaint, he assigned us another room. If you happened to guess if this one was smoking too? You'd be correct. Escorting us to our room, I was walking across the hotel lawn when I fell into an unmarked hole. The smell in the third assigned room wasn't as strong as the first two so I decided to just deal with it. We also had to slam the door HARD to get it to shut because the door was misaligned. The only good thing I can say about the area is that it was quiet, and if you want to be close to The King's Domain, it's across the street.

Leisure Partner

2/10

Poor

18 Aug 2024

Shelia

The property appears to be mainly a resting place for truck
drivers! The room I was assigned, reeked of stale cigarette order, mold around the mirror in the bathroom area, and bugs in the drawer of the night table beside the bed!! On-line picture is very deceiving!! I made reservations two weeks in advance, asked if they had a pool, they said yes, but pool was covered up, and surrounding fence was locked!! Never stayed, requested a refund 10 minutes after entering the room!!

Leisure Family

2/10

Poor

15 Aug 2024

Kasi L

Reserved a king room 2 weeks before trip. Arrived and given a room with 2 twins for my husband and self. We did not stay. Property was clean but in major need of renovations. It is also part of a truck stop which is not mentioned anywhere in property listings!

Partner

2/10

Poor

05 Aug 2024

Gretchen

Every room smelled like smoke. They gave me a bottle of Febreeze to mask the smell. Dirty carpets, old worn tub and toilet, plug in bathroom did not work, no electrical plugs near the bed. The bed was an old spring bed and you could feel everyone of the springs.

Leisure Pet

2/10

Poor

06 Sep 2023

Jason

Closed

This pla e is closed and Hotels.com shouldnt be listed on their site.

Friends_and_family Family

2/10

Poor

05 Sep 2023

Sandra Marie

It was so bad it was at a truckstop and it was nothing like the pictures online. It was so sketchy dirty there was nobody there to even check you in and I wouldn’t let my pet stay there. That’s how bad it was.

Leisure Family

2/10

Poor

23 Oct 2022

DOEANNE

After booking and prepaying for this property, THEY DO NOT TAKE RESERVATIONS FROM EXPEDIA/TRAVELOCITY. We arrived and had nowhere to stay. Travelocity moved us to a hotel 10 MILES AWAY from Kings Dominion. Unacceptable and a fraud

Leisure Family

2/10

Poor

22 Oct 2022

Ashley L

When we went to check into the facility, they VERY RUDELY I might add, said they \"closed their account three months ago\" and refused to service us even though they were listed on the website. We drove 3 hours to go to King's Dominion just to be told our motel didn't exist anymore.
I reached out to Expedia's customer service and I'm still waiting on a refund because they wouldn't put me up in a room.
Customer service reached out to the property and apparently they said the reservation was all good, but when he tried reaching out to the property directly to confirm with them, they didn't pick up the phone.
We ended up staying at a different Hotel and I hope we get refunded back. If not, we've been scamed and are out about $165.00 dollars for two nights.
BUYER BEWARE DO NOT BOOK THIS PROPERTY!!!

Leisure Partner

2/10

Poor

03 Oct 2022

Katrina

Absolutely Disgusting

The hotel does not exist anymore under OYO. It is now travelers lodge. There is no lobby to check in as advertised in the pictures. Check in is in a run down truck stop gas station in which we were denied check in due to it not being ran by OYO anymore. We are also being denied a refund on two rooms because they marked us checked in after calling from the hotel and being hung up on 3 times to let OYO know that we were being denied check in as advised by the gentleman at the gas station check in. Even had we been allowed to check in I would have never let my children stay in this place. The outside was disgusting, I can only imagine the rooms.

Friends_and_family Family

6/10

Pleasant

13 Sep 2022

Verified traveler

Very close to Kings Dominion

Check-in was weird. The clerk just ignored me and just kept texting on his phone. Perhaps he just got some bad news because he didn't seem to be having a good night and was unfriendly and didn't talk. Finding the place to check-in was difficult. It was inside the store. The good part is that there is a fully stocked store (gas station) on the property. Don't expect much. It's a worn-out hotel. However, I didn't see any bugs. Yay. Despite being a rather dumpy motel, I'm too cheap to spend a lot of money on a nice hotel just for a few hours of sleep. Plan to stay there again for the next trip to Kings Dominion.

Friends_and_family Family

2/10

Poor

01 Sep 2022

Cora

The hotel was disgusting
The adjoining room door was not lockable ...called front desk and nothing was done
We did not stay ...there were
Roaches in the fridge and on the walls when we came in from the concert and we left
Very disappointing and gross
I expect a refund

Leisure Friends

2/10

Poor

30 Aug 2022

Gregg

This place sucked

The lights in the room didn’t work
There where roaches in the room
You had to go to the quick store to get the key
I’m going to think there was no ac cause the two men in the room we had to pass where sleeping with no clothes on with their door open

Friends_and_family Family

2/10

Poor

29 Aug 2022

Jenny

Stay far away from here

This hotel should be closed and not available for anyone to book! There is no check in desk you have to navigate through a truck stop and enter a store to find anyone
The room had black mold all around the floor around the dresser and all plumbing fixtures!
There was 1 working channel on the tv
No internet!
Pool was fool of garbage and dirty muck!
And the worst part was the cockroaches crawling all over the place!
We took pictures and immediately left!
We were only refunded for a one night stay even though our reservation was for 2 nights! Even though we only stayed for a total of 10 minutes!
No one on the property speaks English so communication is horrible!
This place was horrible!
I’ve never seen hotels.com have a hotel like this on their site they need to remove from their list of hotels!

Partner

2/10

Poor

28 Aug 2022

Mariah

Dirty, insects EVERYWHERE, ants, gnats on the bed

Leisure Family_with_children

4/10

Poor

24 Aug 2022

Jared

I liked it was cheap. Disliked the roaches. No TV. No towels. No wifi. No hooks for towels. Running toilet. 1 ply toilet paper. Need to deep clean this place or tear it down

Leisure Family_with_children

2/10

Poor

21 Aug 2022

Christopher

Breathtakingly scary

We pulled up to the hotel and thought there was no way where we were was the place we’d booked. It looked like the scary hotel in a murder show where the hero’s car breaks down and they have to walk in the rain to and spend the night. The sort of place that charges by the hour vs the night.
We didn’t even stay there. We abandoned it, ate the cost of the reservation, and went to the Laquinta across the parking lot and for a room.

Friends_and_family Friends

8/10

Excellent

17 Aug 2022

Denise

Old and nasty

Not worth the price, there were roaches and the bed springs were horribly felt. Everyone didn't sleep well and woke up with sore bodies. The carpet was dirty. Somebody needs to go in these rooms and inspect them as for they are very unsanitary. would definitely like a refund.

Friends_and_family Family

2/10

Poor

02 Aug 2022

Terrance

A dump

It was nasty the toilet hadn't been cleaned the bathtub was nasty it had a funny smell in it we didn't even stay there we went running on got a room at another hotel and I didn't even get my money back

Friends_and_family Family

8/10

Excellent

25 Jul 2022

Charles

Charles

Bathroom shower and tub needed to be cleaned.

Friends_and_family Family

2/10

Poor

17 Jul 2022

Kay

Did not stay. Went in to a smelly , dingy, dark room, smelled like vomit, urine and sweat. Holes in wall behind toilet and bugs all over the floor. Pulled back sheet on one bed and a bug flew out and there was long black hairs. Spider on other bed. Floor was dirty like hasn’t been vacuumed or swept or mopped in who knows how long. We left and requested refund. Man at counter in fuel station said to call a number for refund. Had to call 7 times to finally speak with someone. One time it connected to the hotel and I told the man the room was disgusting and the man said the rooms are beautiful and not disgusting. I told him what we encountered and he hung up. Eventually the OYO main office approved a refund and apologized.

Leisure Family

4/10

Poor

11 Jul 2022

Amritpal

OYO Stay

A room was given to me with a key card. I was told by staff that the room has changed. The new room I was in was very dirty.
Bathrooms were not clean, open wrapper of condom on the floor, hair pins in the bath tum. I had (4) bottle of lotion, no hand soap nor shampoo. No paper or plastic cups

Self

2/10

Poor

06 Jul 2022

latoya

Pool was closed do to regulations

Roaches and fruit flies

Tub was clogged

Not very clean…cigarette ashes behind the night stand silly string or gum was on the walls

Electrical issues with turning the lamp on!

Leisure Partner

8/10

Excellent

05 Jul 2022

Brandy

It was perfect for where we going reasson stsying there but wasnt many groceries stores or fast food places . And rhe stores they had there were high priced

2/10

Poor

01 Jul 2022

gary

We didn’t stay there and no show still got charged and we need a refund can’t get it rip off people we are highly upset

Leisure Family

2/10

Poor

27 Jun 2022

Angela

Booked this motel online for my son and grandson for 1 night while they visited Kings Dominion. It is a gas station truck stop. There were dead bugs everywhere. The toilet had not been flushed, I'm guessing from previous guest, and there were pills on the floor. I made my son IMMEDIATELY check back out and we booked a room across the street at a different hotel.

Leisure Family

10/10

Exceptional

20 Jun 2022

Andrea

Great last minute place to stay for the price.

Need a room last minute when we decided to stay the night well visiting kings dominion for the day. Book our room at 8:30 pm that evening they had a room available. Check in was quick and easy. Look of the hotel from the outside is not great but the room was okay and the beds were comfortable for a smoking room it didn’t smell like one that was nice. TV was great something to watch before bed. My husband Sadie the water pressure was good even thought the tub looked like it need to be redone it was clean just looked like it needed to be remodeled. We are not Bougie people give us a clean and comfortable bed and we are happy this please does the trick. Had a mini fridge and microwave also and they both worked. The blanket and linens on the beds were also very clean and comfortable.

Partner

4/10

Poor

19 Jun 2022

Joseph

Would not recommend

property is old and not well maintained. In the back of a dilapidated truck stop, grounds were unkept, pool was closed, stagnant water standing on pool cover. Overall, so unappealing we just left - lost our money - just not worth the risk of a bad experience. Hotel.com's site stated one room left. The place was practically deserted - many rooms empty; might be most rooms are unusable. Site also stated a rating of 4 - should be a one. Would not recommend.

Partner

2/10

Poor

06 Jun 2022

Devin

Filthy

2/10

Poor

30 May 2022

Nicole

Roach Motel

This was the worst experience of my Adult Life. Roaches were everywhere! On the wall, coming out of the Alarm Clock! I could not sleep, checked early!
Btw: This is a Truck Stop Motel, check in is At the Gas Station Register...yes the gas station...you should take this place off your list....i wish i could get a refund..

Partner

2/10

Poor

23 May 2022

Bruno

This “hotel” didn’t have a real lobby. The staff was not very attentive. The room was dirty and the door was missing the lock. Definitely do not recommend staying here. Didn’t feel like a safe place

Business_and_leisure Friends

2/10

Poor

10 May 2022

Stephen

Bad stay

Room was dirty run down and smelled. The only reason we stayed is because we had been on the road all day and could not go further without a little sleep. Only stayed 4 hours. Would not recommend to anyone.

Friends_and_family Family

10/10

Exceptional

09 May 2022

amanda

Another Great Stay

Amazing stay once again!!! My little family loves this hotel. There is a little courtyard in the middle of the hotel which is perfect for little humans who get stir crazy in a room. I would recommend it over and over if you want a quiet no-hassle stay!!!

Friends_and_family Family

10/10

Exceptional

25 Apr 2022

Amanda

I had a very nice stay;

It was quiet, clean, staff was amazing. I had a fridge and microwave in my room. I would stay here again. We stayed 2 nights the kids liked it to.

Friends_and_family Family

2/10

Poor

17 Apr 2022

Seth

Don’t stay here

This facility is disgusting. It’s attached to a truck stop. Be warned. It’s creepy. It smells like cigarettes and fuel. The front desk is also where you pay for gas.

Friends_and_family Family

4/10

Poor

11 Apr 2022

Keith

For a cheap stay, it was okay. Next time I will pay more and stay across the street at a MUCH cleaner hotel.

Leisure Family_with_children

4/10

Poor

05 Apr 2022

Tabetha

I liked the beds and the shower. I didn’t like that they cleaned our room and never gave new towels and they threw some of our stuff away and locked us out of the room.

Leisure Friends

2/10

Poor

04 Apr 2022

Patricia

This property was a truck stop. There was nothing on the description that stated it was a truck stop or we wouldn't have booked this hotel. The restaurant that was suppose to be on site was shut down for good. The whole place was run down. We were afraid to leave the room after dark. We had trouble sleeping because we were afraid that someone might mess with our car.

Leisure Partner

4/10

Poor

03 Apr 2022

Titania

Pictures are deceiving!!!

I have stsyed at other OYO locatuons and this by far is not it. From the outside it loks like a wrong turn motel. Its very run down.The picture are not what this place looks like at all. The rooms are not in this condition by far.

Friends_and_family Family

8/10

Excellent

28 Mar 2022

Tim

For the price, this is a good hotel. Close to the interstate and Im sure they get busy because of the amusement park across the street. Wish they would've had a coffee maker in the room, it was $2 for a medium at the small truck stop/ hotel lobby.

Leisure Self

2/10

Poor

21 Mar 2022

Abigail

I was not able to even get in to check into my room. The doors were locked and no one was at the front desk. I ring the doorbell five times and no one came to answer it. I called their number to try to get someone on the line and it was just automatic. I could not get someone on the line at all. I had to make a last minute reservation somewhere else and spend more money to have somewhere to stay. I lost my $113 I spent to stay at this doswell hotel and I want my money back.

Leisure Family

6/10

Pleasant

20 Mar 2022

Linette

Traveling with family may not be for you

Looks like an up an coming hot spot just not so right now. My daughter found shoes under our bed from a previous stay. Toilets weren’t scrubbed so well. We traveled as a family of four and were only supplied with towels and wash clothes for two. Was told someone would bring more but that request never happened even though they were asked twice. This location is also a truck stop families should know that upon description. No room phones in case of emergency or just to call for room needs. Rooms are updated. Could not lock the deadbolt but the extra latch did provide a sense of security. We went to kings dominion so this location was convenient just needed a little more attention to detail in cleaning and I. The needs of your patrons. Has a 24 hr store which has a lot of things in case you forgot something in your travels.

Friends_and_family Family

4/10

Poor

11 Mar 2022

Joseph

Nasty old hotel. Would not stay there again. Fit what do you expect for less than $50

Business

2/10

Poor

11 Feb 2022

Verified traveler

Nasty You’ll be lucky if the sheets are clean roaches

Friends_and_family Family

2/10

Poor

09 Feb 2022

Joanna

Not as clean as it looks in pictures we been here for a week now an still after asking no one came to give clean towels or sheets no coffee maker or microwave in room it says they’re too . I’ve even asked for stuff to clean up the room myself so they don’t have to and still get ignored

Friends_and_family Family

10/10

Exceptional

21 Jan 2022

Esra

Very convenient and comfortable.

2/10

Poor

10 Jan 2022

Brian

Booked the room through Expedia. When I arrived, the office was difficult to locate and not clearly marked. When I finally located it, no staff was present. After 15 minutes someone finally showed up, only to tell me no rooms were available. (They did not tell me at the time but I later learned the hotel had no power, which is why they had no rooms. This seems like something they should have mentioned to Expedia and any other hotel booking services.) After explaining to the attendant what \"guaranteed\" means, I demanded an immediate refund. He told me to wait, but in a way that was not clear whether I was waiting for a refund or a room. When I asked for clarification on that point, the staff (there were two of them now) got very hostile toward me. The older scumbucket said my problems were \"tiny\" (he literally held his hand up with his thumb and forefinger half an inch apart) and they had BIG problems.

Well let me tell you about my \"tiny\" problems. I was sick as a dog and my own home had no electricity (and therefore no heat). I desperately needed a warm place to stay. Granted, it was impossible for Oyo to accommodate me due to their own lack of electricity (which, again, they did not mention at that time) but that does not excuse the staff's rudeness and hostility, let alone belittling my \"tiny\" problems. At a minimum, they should have worked with me to ensure an immediate refund so that I would be able to pay for another room. Instead, I slept in my truck that night.

Self

2/10

Poor

07 Jan 2022

Larry

Could Not Get Into Our Rooms

We never got into our rooms - it was after 11pm and the only thing the gent at the front desk could say was that their systems were down so we could not get into our rooms and had to look for another place.

Friends_and_family Family

2/10

Poor

06 Jan 2022

Cristian

You guys really mess up this reservation for me! Use the Orbitz apps and got burned. The apps pre pay my room when I asked for pay at property. I was not able to make it due to close roads I called early hotel say ok yet I’m still out $130.00 which I’m fighting to get back from Orbitz! So far horrible experience !!

Partner

2/10

Poor

05 Jan 2022

Verified traveler

Wasting Money

We paid for the hotel room, drove an hour in the ice and snow to go to the hotel so we could have power since our house was out of power. When we got to the hotel the person at the front desk told me they can’t let me stay and that there were no rooms available

Partner

4/10

Poor

27 Dec 2021

michael

the motel is showing its age and desperately needs a large scale renovation

Family

2/10

Poor

29 Nov 2021

Paul

Was very disgusting… There was mold and mildew

The room Was very disgusting… There was mold and mildew on the tile in the bathroom shower the shower drain was rusted corroded and had hair still in the drain the bathroom door had hair stuck to it the toilet had dirt and feces stains in the bowl

Friends_and_family Family

4/10

Poor

23 Nov 2021

Serdar

Stained sheets

Business Friends

8/10

Excellent

04 Nov 2021

Marcia Ann

Clean and convenient

Nice no frills motel conveniently located right off of Interstate 95. We only needed a short overnight stay with our new puppy, and this place nicely filled the bill.

Partner

6/10

Pleasant

31 Oct 2021

Alyssa

Convenient for Kings Dominion

Leisure Friends

2/10

Poor

17 Oct 2021

Shanon

Pictures lie

This place was terrible it looked nothing like the pictures that were on the site. The sheets were not clean we took one off and just the other sheet. There was no remote in the room. It was supposed to be a non smoking room but smelled like smoke. They also sent out an email that we didnt show up for our reservation and was charged for it. This was after we checked into our room already. Only good thing going for it was it was across from the theme park.

Friends_and_family Family

2/10

Poor

17 Oct 2021

Helena

We didnt even stay left after we seen what this place looked liked just from the outside. No one in office. Sign said in door go to store next door to check in. Very dark place. Barriers of concrete all through parking lot very hard to even get to place. Would not recommend!

Leisure Family_with_children

2/10

Poor

15 Oct 2021

Latera

I didn’t like to only room that was available, I was asked to look at the room before I checked in. The condition of the room was very poor so I did not stay. The next day I got a no show billed on my credit card and I have not been refunded yet

Leisure Friends

8/10

Excellent

13 Oct 2021

Jeremy

It was better than expected

Business

4/10

Poor

11 Oct 2021

Melissa

Nope. Not a good choice.

This motel was odd from the start. I couldn’t find the office until I realized it was inside a convenience store. I got my room key and a man that worked both the store and the motel showed me to the room. He had to show me that the door lock and handle were broken so in order to close and lock my room I’d need to put the card in, twist the handle up or down a certain way then the door would supposedly lock. He was nice and helpful about showing me but I still could not make it work after trying so many times I just decided to take my valuables with me to lock in my car. Very frustrating! The room itself was not dirty, but it was not clean either. I didn’t see bugs but my family who was traveling with me saw them. This place is cheap which is good but other than that I would not stay here again unless I had no choice. I don’t recommend the OYO motel to anyone.

Friends_and_family Family

2/10

Poor

11 Oct 2021

Nicholas

Stay away! It was my bad that I didn’t read any reviews prior to booking. Firstly, it is false information, it is not a hotel, it’s a motel. When you arrive, there are no clear signs on where to go. You first encounter a sketchy gas station and behind it, it’s the motel. Secondly, to get your room key there isn’t even a proper front desk, everything is with the gas station clerk. Thirdly, we rented a “king bedroom”, upon arrival we were asked if queen was ok, which we agreed and then when we got to the room it was two full beds. Nothing is inviting, the outside is terrible, the bedrooms smell like cigarettes and it just feels like a really bad sketchy motel. We didn’t sleep here, we booked another hotel and quickly got out of here.

Leisure Partner

2/10

Poor

11 Oct 2021

Sarah

I had booked for 2 nights, however we ended up leaving on the second morning, there was nothing in our room. No towels, no toilet paper, outside bugs were crawling around everywhere. Our door didnt have a dead bolt lock. The night time worker was nice, he had told us he didnt have the key to the door for the towels that we had to wait til morning when the person with the set of keys showed up.

Leisure Family_with_children

2/10

Poor

08 Oct 2021

Ann

Roaches

Place had coachroaches climbing up bathroom walls and in trash can left did not stay

Partner

4/10

Poor

04 Oct 2021

Verified traveler

First it took almost an hour and a half, just to be checked in. Then i was not given my id back, which i needed for a job saturday but couldn't produce it until sunday. The shower curtain had mold on it. There were roaches in the room. And i had to ask for extra towels for room with two people but had one set.

Business Partner

2/10

Poor

03 Oct 2021

Sean

You get what you pay for and this was even less

Not worth the $

Friends_and_family Family

8/10

Excellent

03 Oct 2021

Constance

Clean but not sure I will be returning

Check in was nice however door was broke and wouldnt shut. Then we found a few baby roaches in the bathroom. Definitely good for the price but not sure I’ll be returning.

Friends_and_family Family

2/10

Poor

02 Oct 2021

Angela

STAY AWAY FROM OYO AND HOTELS.COM

Never even checked in!!! Its so dirty. Looks more like a pay either by the hour or for four hour room that you bring a \"special friend' with you. Not a place to have kids with you. I saw dirty needles in the parking lot. OYO nor hotels.com would issue refund for this. DO NOT STAY AT THIS PLACE OR USE HOTELS DOT COM. IT SHOULDN'T MATTER IF IT SAYS NONREFUNDABLE IF THE PLACE IS NOTHING LIKE THE PICTURES SHOW IT TO BE. FALSE ADVERTISING!!

Friends_and_family Family

6/10

Pleasant

27 Sep 2021

Damaris

Ask for 1st floor.

This is a truck stop hotel, you check in, inside the store and there is not a lot of privacy as to who can see that you are a female and staying on site. Our room was on the 2nd floor in the summer and even with the AC the heat coming down from the ceiling was actually too intense to be comfortable leaving our dogs in the room (pet friendly hotel which was appreciated). I would not stay here alone, and I would ask for a 1st floor room but the rate was cheap and it was managable.

Partner

8/10

Excellent

17 Sep 2021

Anthony

Looking from the outside, you don’t think that it would be as clean as it was on the inside.

Business_and_leisure Self

2/10

Poor

02 Sep 2021

Emmett

Worse hotel experience ever

The hotel would not honor my hotels.com amount had to deal with this over 2 hours still after talking with rep. From hotels.com the hotel wasn't heloful. Hotels.com spoke with them see report in my file. I ended up paying additional $64.11 which hotels.com said they would refund. The hotel staff was rude refused to help me stated it was my problem not thiers. This was the worse experience I have ever had. Hotel staff spoke with hotels.com my file should show how it went. This property doesn't honor hotels.com prices they refused to refund and also charged additional 64.11 dollars

Business

2/10

Poor

01 Sep 2021

Zyamir

Everything was bad

10/10

Exceptional

31 Aug 2021

Santos

I like more towels but it was in good cleanliness

Leisure Family