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Quality Inn Ruther Glen

Richmond - VA · United States

23500 Welcome Way DriveView location

5.2/10Review score1,001 Reviews
Cleanliness5.0/105.0
Service6.6/106.6
Comfort6.0/106.0
Condition4.4/104.4
Neighborhood6.8/106.8
Amenities4.6/104.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Ruther Glen

Our pet-friendly Quality Inn and Suites hotel in Ruther Glen, VA has the value you are looking for when you travel. Enjoy a variety of amenities and friendly service when you stay at our affordable hotel.

Amenities include free WiFi, free hot breakfast, a business center, free parking and bus and truck parking. Guest rooms feature microwaves and refrigerators, flat-screen TVs, coffee makers, hair dryers and irons and ironing boards. Get ready to create memorable travel experiences when you book with us.

Our property is located near popular attractions like the Sassafras Shade Vineyard, Kings Dominion, US Army Garrison Fort A.P. Hill HQ, Randolph-Macon College, Richmond Raceway and the Pendleton Golf Club. Make the most of your time when you book a room at our hotel in Ruther Glen, VA.

There is also the chance to earn points with our Choice Privileges Rewards program, which can be redeemed for rewards like free nights, gift cards and more.

Read more about this hotelShow less

With a stay at Quality Inn & Suites Ruther Glen in Ruther Glen, you'll be 8.1 mi (13.1 km) from Kings Dominion and 18.7 mi (30.1 km) from Lake Anna. This hotel is 26.3 mi (42.3 km) from Richmond Raceway and 28.6 mi (46.1 km) from Virginia Commonwealth University.

Make yourself at home in one of the 136 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 50 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately USD 5 for adults and USD 2 for children
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 15.00 per pet, per night
    • Service animals are exempt from fees
    • An in-room refrigerator is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    English

    French

    Spanish

Nearby attractions

Pendleton Golf Club 11.6 km / 7.2 mi
North Anna Battlefield Park 12.7 km / 7.9 mi
Kings Dominion 13.1 km / 8.1 mi
Meadow Event Park 14.5 km / 9 mi
The Golf Club at Mattaponi Springs 15.9 km / 9.9 mi
Mattaponi Springs Golf Club 16 km / 10 mi
Castle Glen Estates Winery 17.7 km / 11 mi
Sidney E. King Arts Center 19.2 km / 11.9 mi
Scotchtown 23 km / 14.3 mi
Ashland/Hanover Visitor's Center 23.1 km / 14.4 mi
Banks Tennis Center 23.2 km / 14.4 mi
Randolph-Macon College 23.8 km / 14.8 mi
Hanover Country Club 27 km / 16.8 mi
Lake Anna 30.1 km / 18.7 mi
The Hollows Golf Club 30.5 km / 18.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Newspapers
  • Sun loungers
  • Parasols
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Quality Inn Ruther Glen

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Quality Inn Ruther Glen

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BASICSUITE • BASICSUI.Z1

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    SUITE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Quality Inn Ruther Glen

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Quality Inn Ruther Glen

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • TV
    • Bathroom: 1
    • Hairdryer
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Quality Inn Ruther Glen

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS KING BEDSUITE • BUSINESS KING BEDSUI.BS-KG

    Photos are not available for this room type.

    Quality Inn Ruther Glen

    SUITE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Quality Inn Ruther Glen

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Toiletries
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Housekeeping
    • Cable TV
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Ruther Glen

5.2
Review score
1,001 Reviews
Cleanliness
5.0 /10
Service
6.6 /10
Comfort
6.0 /10
Condition
4.4 /10
Neighborhood
6.8 /10
Amenities
4.6 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Shawn
Horrible awful smells like cat pee
4/10
Poor
24 Jul 2026
Anthony
If you need a shower and a bed food this is your place there’s no WiFi no help from any staff no pool this isn’t a place for anything else but a decent couple night stay I wouldn’t stay long our rooms locks were barely hanging on an didn’t close all the way genuine safety concerns but I could access the breakfast area at anytime that was the only decent thing about this place but you pay for what you get so can’t say to much
2/10
Poor
24 Jul 2026
Daniel
Property was run down and in disrepair. First suite had 2 AC units, but one was not working so there was a tabletop fan. Asked for different room, but smell was unbearable and decided to leave property for health and safety reasons. Not recommended for families. Manager was very nice and tried to be accommodating, but we chose to go to different hotel.
4/10
Poor
19 Jul 2026
Clifford
No hot water. No internet. You get what you pay for, sort of.
Self
2/10
Poor
18 Jul 2026
Ed
Toilet didn't look like it was cleaned in a month. Floors were broken and dirty. I had just completed a 14 hour drive and was too tired to complain. only positive thing I can say is that the bed was soft and I got a good nights sleep. I traveled for a living and can say that even hotels in mexico were cleaner and better run than this place. Don't stay here!
Self
2/10
Poor
13 Jul 2026
Ashley
The ad was a lie. They don’t have a working pool. The rooms and bathroom was nasty. Nasty stained towels. Bathroom doesn’t look like it’s been deep cleaned in years. Really run down hotel. I would not recommend this hotel to anyone.
Family
2/10
Poor
10 Jul 2026
Aleksa
The place was completely disappointing. It looked like it was about to be demolished. Our bathroom looked like the walls were ripped, and the toilet bowl cover wasn't even fully covered because the cover was too small for the toilet. When I booked it, it said breakfast was included, but when we got there, it looked like an abandoned kitchen, and the little food that was there was questionable. I wish I had taken photos, but we were in a hurry to leave that place.
Friends
2/10
Poor
10 Jul 2026
Gerald
I felt sorry for the manager. The place was literally coming apart around him. The room we were assigned first on the back of the hotel was so damp and moldy we immediately asked for another on the front half of the place The manager didn't seem surprised. The second room was much better but still the flooring in the bathroom was not completed and the hot water in the shower did not work. So since we had a reservation for several days we asked for another room. The next room offered hot water and a quieter HVAC system but the window was broken and had been repaired with duct tape some time ago. The tape had attempted to cover a split between the vertical panels but had become unattached over time. I expect the curtain was torn during the same incident but that level of damage was irrelevant. At this point the place became a source of humor until the water main broke or was being replaced which literally became evident when I attempted a shower. No notice or preparation - simply no water. Our stay was over.
Family
2/10
Poor
08 Jul 2026
Emmline
I got to this property and had to run right back out because it was so dirty. I told them I needed to cancel my reservation because I could not bring my kids in there, they told me to contaxt expedia to refund me the money. When i contacted expedia about a week later, the hotel refused to refund me the money. Expedia offered me 25 dollars in key cash as good faith. I ran away so fast that I did not take pictures of the craziness. Run away people
Family_with_children
4/10
Poor
05 Jul 2026
Vishal Murarilal
No hot or warm water in the room for bath
2/10
Poor
28 Jun 2026
Stephen
The property is nothing like the pictures. It is very run down. Broken windows and entrances. Smells like mold and mildew. Very dirty and unsanitary.
Family_with_children
4/10
Poor
22 Jun 2026
David
The room was clean and the bed fairly comfortable. The shower tub was slippery and could cause challenges when getting out. It took about 15 minutes for someone to come to the desk for check-in and the exterior is extremely run down with construction everywhere. Interior hallways were a little musty.
2/10
Poor
19 Jun 2026
Teresa
Lot's of Lot's Lizzards. Gross bed, sheets, pillows, comforters all dirty. Broken windows, the room reaked of cigarettes, slime on bathtub floor, ripped up walls, shower rod, ceiling exct. If you are into all of that, this is the place for you!
Self
2/10
Poor
18 Jun 2026
Kevin
This hotel is an absolute disaster and easily the worst place I have ever stayed.

The entire property feels like it’s falling apart. The stairway railing was pulling away from the wall, creating a serious safety concern. My room looked like it was still under construction. The flooring wasn’t finished, the shower was filthy and poorly assembled, and the overall condition of the room was unacceptable.

The building was hot, humid, and uncomfortable, and it took forever for the room to cool down. Nothing about this property felt properly maintained.

The breakfast was the final straw. The waffle batter looked old and separated, and the other snacks appeared stale. After seeing the condition of the hotel, there was no chance I was willing to risk eating any of it.

I made the mistake of not reading more reviews before booking, and I paid for it. This property should not be charging guests for rooms in this condition. I’ve stayed in plenty of budget hotels and motels and rarely complain, but this place was beyond unacceptable. Save your money, stay somewhere else, and avoid the headache.
Family_with_children
2/10
Poor
17 Jun 2026
David
Avoid this location!!!
Better to stay elsewhere
Self
2/10
Poor
08 Jun 2026
Janice
Went to room, saw all the hair and unsafe locks and took my duaghters and left.
2/10
Poor
05 Jun 2026
Nathan
The key wouldn’t work. The room was beyond disgusting. There was a mouse trap in the room. The microwave was rusted into. Everything was stained with fluids. The smoke detector was broken. The door going into another room was blocked by a chair. The floors had hair, dirt and stuff everywhere. The ceiling was covered in mold or decay, the bathroom tiles were falling off, the shower curtain rod was propped up. The sheets were stained. The lamps were broken. Just not fit for even a dog house. We paid and left without a refund.
Partner
8/10
Excellent
04 Jun 2026
Sean
Great staff and easy stay. Nice location to get in and out of
Self
2/10
Poor
01 Jun 2026
Christina
Definitely the dirtiest hotel I’ve ever been to. Stains all over the beds and blankets, ceiling covered in mold. Gross
Friends_and_family Family
4/10
Poor
15 May 2026
William
Peeling paint, dirty hallways, almost non-existent breakfast options
Self
2/10
Poor
26 Apr 2026
Thomas
Parking issues 10$ even though it says free on the sight
Self
6/10
Pleasant
26 Apr 2026
Mary K
The photos on hotels.com were very deceiving. The plan was very run down and old. The room was clean enough for the age of the property.
Partner
6/10
Pleasant
19 Apr 2026
Jose
Friendly staff
Family_with_children
4/10
Poor
18 Apr 2026
Carl
Hotel was rundown. Shower did not work properly.
Self
6/10
Pleasant
14 Apr 2026
Elisa
I don’t want to bash the guy running the place because he was nice and working hard but it’s a mess. The whole place needs updating. That said, it looks like that’s what they’re doing. The room was in poor to fair condition, but the bed was clean and comfortable and there was a new A/C in the wall. Bathroom needs updating bad. Went to get coffee and maybe a small bite to eat, not good. Coffee was awful and when I went to get a bagel or piece of toast, there were ants inside the case!
2/10
Poor
03 Apr 2026
Rodney
Do not stay here. This is the dirtiest place I have ever seen. Booked 3 nights, left immediately after one. No hot water, stains on sheets and furniture, broken windows, broken doors, literally dirt footprints in hallway.
Friends_and_family Family
2/10
Poor
27 Mar 2026
Jennifer
While the staff was nice, this property was not as pictured. We arrived late at night, there were people (maybe guests?) out front being incredibly loud, barefoot kids playing on the main staircase, food smells permeated everything. We were desperate (everything in RVA was booked and our previous place messed up/gave our room away) so we gave it a shot ...surely it would be different in the room...we could NOT stay there - the door to our room didn't require a key to get in, the window (no screen) was wide open, it seemed like the AC didn't work at all. There was an exposed wire running the length of the room and the mattresses had extensive staining. For $226/night, this is wild.
We were in and out within 5 minutes. Reading the other reviews later on, we definitely made the right call to find another spot.
Family
2/10
Poor
27 Mar 2026
Josie
there was a hole in the wall behind the door, roaches in the corners of the room, dirty floorboards, and an awful cigarette stench throughout. as soon as we entered the room, we immediately turned around and left. do NOT tryst those pictures because it is the total opposite
Partner
2/10
Poor
25 Mar 2026
Janet
The worst hotel I have ever seen. We arrived and they were overbooked because of an event nearby so we were forced to upgrade one of our rooms. The condition was terrible. No hot water, a toilet leaking all over the floor, everything including the toilets and towels were dirty and disgusting. It seems that the owners live on site and don't have any staff so everything is falling apart. The mattress on the pull out couch was vile. We put our kids on the beds and wouldn't let them touch the floor because it was THAT nasty. Do not stay here! One other guest told me that they saw roaches
2/10
Poor
22 Mar 2026
Roy
Horrible experience. The owner said she would refund the room. Never happened. The place was nasty, see attached pictures
Family_with_children
2/10
Poor
22 Mar 2026
Regina
Did not have the room that I reserved online. Walked in hotel lobby and it was filthy. Needs to be removed from the hotel.com list.
Partner
4/10
Poor
20 Mar 2026
Justine
Hotel is hidden way back a long drive in a wooded area. Arriving late at night, I did not feel safe, not even with my dog. The staff seemed annoyed to see that I had a dog with me, despite them being 'pet-friendly.' I would never stay here again.
Pet
2/10
Poor
17 Mar 2026
Therese
This building should be torn down!!
Partner
2/10
Poor
04 Mar 2026
Breanna Rieley
This place is very run down. Bedding had stains. Bathroom sink had yellow rings. Our TV barely worked and had lines in it. Do not recommend. The continental breakfast had expired items from over a month ago and nats in the drink machine HUGE HEALTH VIOLATION. I stayed February 26th- March 3nd.
Family
2/10
Poor
01 Mar 2026
Marqus
Bathroom was dirty. Shower had mildew in it. Toilet had urine on the outside of the toilet. Sheets were dirty. Hotel charged me $10 for parking when it’s nowhere online or in the hotel to do so.
Partner
2/10
Poor
01 Mar 2026
Alice
The tv didn’t work roaches were in one of the rooms. The tubs needed to be replaced along with the door. Spider webs on the ceiling The whole building need to be torn down and rebuilt
2/10
Poor
23 Feb 2026
Abrahan
I made a reservation with you, and when I arrived at the hotel, they told me there were no rooms available. Furthermore, the staff didn't speak English and told me they had to charge me an extra $10 to give me the room.
Self
2/10
Poor
14 Jan 2026
Darlene
Nothing like the pictures. Run down property. Door opened without key.. hand towels as bath towels. Bed was comfortable though
Leisure Family
10/10
Exceptional
13 Jan 2026
LAWRENCE
The rooms were clean, it looked like the hallways had been flooded. All the laminate flooring was buckled on on stretch.
Leisure Family
2/10
Poor
06 Jan 2026
Dymond
Barely anything for breakfest no options staff ver disrespectful room was ok stained blankets stained tub they were mad because said we paid cheap price online n didn’t want to give us the room n said they don’t know how we got it that cheap they said if we do online again they won’t let us stay here no more said we would have to come inside n pay there price
Partner
10/10
Exceptional
17 Dec 2025
Archery
+
Business_and_leisure Self
10/10
Exceptional
26 Nov 2025
Kristen
Rooms are PERFECT and affordable
Partner
2/10
Poor
22 Nov 2025
Shana
The room I booked had a family of mice running around, it was terrifying! The crown molding on the walls was nailed in with the wrong size nails on what looked like linoleum flooring. The bed was very uncomfortable and the bathtub looked like a crime scene and had black foot prints on the floor and in the tub. The room I was switched to after the mice incident, didn’t have functioning AC/heating. The building was falling apart with the railing on the staircase on the floor, holes in the walls and electrical outlets hanging off the walls from where the mice had entered. This was the only hotel I’ve ever stayed at that had mice and an entire family at that! You could hear them squeaking so m and running through the walls.
Self
2/10
Poor
18 Nov 2025
DONNA
TRIED to CANCEL this DAM RESERVATION & just NO LUCK thru EXPEDIA; But I did CANCEL @RUTHER GLEN FRONT DESK Agent this afternoon; but just COULDN'T CANCEL Thru EXPEDIA😔
Leisure Friends
10/10
Exceptional
30 Oct 2025
Kristen
perfect
6/10
Pleasant
28 Oct 2025
Aaron
Just a place to sleep
2/10
Poor
26 Oct 2025
SUSANNA
I checked in around 11:30 pm ! Walked in the room, I found 2 roaches. One alive, one dead. I did NOT stay here. I want my money back. I gave him the keys at the front desk at 11:40pm
Family_with_children
4/10
Poor
20 Oct 2025
Becky
The property is so run down and there was no way i was taking a shower in that bathroom... everything was dirty, falling apart and broken. Bathroom door didn't even close because it was falling off the hinges. There was no way i was staying to try the breakfast although it might have been good idk.
Business_and_leisure Partner
4/10
Poor
12 Oct 2025
Melodie
The hotel looked like it was being renovated and they weren’t doing a very professional job. The hotel clerk was very nice would rate a 2 because of the property. Would have gone elsewhere if not for the late hour
Leisure Family_with_children
2/10
Poor
08 Oct 2025
Joseph
Room smelled , only Roku TV , continental breakfast inedible,
Leisure Self
2/10
Poor
28 Sep 2025
Cortez
Very bad not sure on the outside dirty room had roaches in it and sheets was dirty
Leisure Partner
2/10
Poor
19 Sep 2025
Julian
Clean up
10/10
Exceptional
15 Sep 2025
Robert
Air conditioning
2/10
Poor
03 Sep 2025
Jacob
Would never come within 100 miles of this place again. After checking in we witnessed a drug deal in the parking lot. Entered the door to the hallway of where our room was to be greeted by a dog barking. Upon entering our room, we found it was dirty, sheets were ripped, shower curtain was close to falling off and a cockroach on the wall across from the bed. We couldn’t get out of there fast enough.
Leisure Family
2/10
Poor
30 Aug 2025
Oriana
Not clean
2/10
Poor
29 Aug 2025
Ada
This hotel was dirty and old . The tub was yellow , there was a hole in the Ceiling. Under the toilet was not clean properly. Online it says that this hotel has a pool, which it didn’t . That’s false advertising. We were very unhappy at this location .
2/10
Poor
18 Aug 2025
Eduardo
This hotel was dirty and unsanitary and inhabitual to sustain. When I first was welcome and I say that word vaguely I was surprised to be opened with a used room. Towels everywhere. Bed not made. But the bathroom was the worst part. (Pictures inserted below) after going to buddy in front desk he gave new room with better conditions but even worse circumstances. After gettting our room me and my boyfriend were laying down sleeping fully revealed and someone so happens to OPEN OUR HOTEL ROOM. I HAVE NEVER HAD NO EXPERIENCE LIKE THAT BEFORE SOMEONE WALKING INTO MY HOTEL. so after that the guy left and we resumed our stay. The very next day THE EXACT SAME THING HAPPENS EXCEPT THIS TIME ITS A FAMILY.
Partner
2/10
Poor
18 Aug 2025
Nadine
Roaches
2/10
Poor
17 Aug 2025
Alain
👎
2/10
Poor
17 Aug 2025
Stacie
Do not stay here! Do not eat here! If you care about your family and friends, do not stay here! Door locks, phones didn't work. The dirty mop water smell, pee on the toilets and absolutely disgusting bathrooms were a giant let down. We payed ahead of time but left early due to fear of contracting a communicable disease. The bugs had taken over the phone so we couldn't ask for a refund.
Leisure Family
2/10
Poor
17 Aug 2025
Heidi
Disgusting dirty Hotel with bed bugs water leaking in the ceiling mold in the bathrooms. Did not stay more then 5 minutes
Got a refund and ran fast.
Do not go !!!!!!!!!
Leisure Family
2/10
Poor
16 Aug 2025
Cheryl

The worst

The room was disgusting. The tv did not work the shower faucet was falling off the wall. It smelled like weed and must. There was feces on the bathroom wall.
Friends_and_family Family
2/10
Poor
16 Aug 2025
Joshua

Don’t stay

Don’t waste your money with this hotel bed bugs roaches weed smell horrible breakfast won’t book again
Friends_and_family Family
2/10
Poor
12 Aug 2025
Daniel
Nothing
2/10
Poor
11 Aug 2025
Micah
When we entered our first room, there was stains in the carpet, on the walls, and all over the bedding. We purchased sleeping bags to try to muster through the first night, but ended up switching rooms. This second room had multiple cockroaches, black mold in the air vents and on the shower curtains, and what made us finally leave our stay early was a mouse crawling along the wall. We were trying to be tolerant, but couldn’t stay any longer.
Leisure Family
10/10
Exceptional
31 Jul 2025
Jennifer
The place was clean. It smelled good. The customer service was amazing. The owner was great very well.
Friends_and_family Friends
2/10
Poor
24 Jul 2025
Stephen
I'm someone who doesn't mind lower end cheap lodging when on the road solo for business. But I've never left a hotel before to stay somewhere else... until this place. It is in absolutely deplorable condition. The back doors have keycard access but do not shut properly, preventing locking & security... the hallways felt like an inner city project - Paint is coming off the doors and walls, and it was hot and humid throughout the hallways. It's obvious that multiple families live in the back hallways as well - kids (with names on room doors like you'd see on a child's bedroom) running around the hallways yelling and playing. Upon entering the room, the smell of mold hit you like a brick - the AC had not been running, but the floors were slippery and wet with condensation from the humidity. Minor annoyances, such as a completely non-functional TV and incredibly dirty bathroom vents, were amplified by the complete misrepresentation online of the condition of this place. While most of the photos in the listing are clearly from this hotel from a long time ago, some also are obviously not from this hotel either (Not that this was a shock, as clearly there's no beach nearby this interstate exit location). I try to be reasonable with my expectations, but this place should be condemned. 100% unacceptable.
Business Self
2/10
Poor
18 Jul 2025
LADONNA
This property should be condemned and torn down or totally renovated. Broken windows, broken outside doors. No Air conditioning. Rooms were smelly, dirty. I did not stay 5 minutes in that place.. left immediately
Leisure Family
2/10
Poor
06 Jul 2025
Wah Thaw
The property need overall upgrades
Leisure Family
2/10
Poor
05 Jul 2025
Samantha
The place was terrible, it looks run down and dirty, worst place ever !!! Bath tub shower broken place smells!!
Friends_and_family Family
2/10
Poor
23 Jun 2025
Christopher
Bad would not recommend
Self
4/10
Poor
22 Jun 2025
Nicole
.
Business_and_leisure Self
4/10
Poor
22 Jun 2025
Richard
Not so good
Friends_and_family Family
4/10
Poor
20 Jun 2025
Keith W.
Property is trying to update but very poor job. Fresh paint over unfix issues in the room and bathroom. bed and sheets were good. AC in hotel is set on high with high humidity, some areas are being updated, other areas are old and dirty. Cheap price for a quick night stay.
Leisure Self
2/10
Poor
16 Jun 2025
Jeffrey
It was pretty run down, they charged extra for the complimentary breakfast. There was almost no food at the breakfast. Our stay was 3 nights, housekeeper never came. if you want fresh towels you have to go to the front desk for them.
Leisure Family
2/10
Poor
11 Jun 2025
Janine
This hotel should be condemned. There was extensive water damage in the room; ceilings, walls, flooring. The coat rack was falling off wall. No fire alarm. Since it was no refundable, we stayed but was the worse conditions I’ve stayed at.. never again.
2/10
Poor
03 Jun 2025
Laura
Room had no shower rod or shower curtain, there was a dead rodent on the carpet outside our doorway and the pool was out of commission with no access. Very severe false advertisement.
2/10
Poor
26 May 2025
Muhammad
I rarely write reviews, but my experience at the Quality Inn in Ruther Glen was so appalling that I feel obligated to share. I had booked two rooms for two nights, but after one terrible night, we checked out early.

First, we encountered rats in the room — not once, but twice. I was shocked to see them scurrying around. On top of that, the towels were filthy, and the floors were dirty. It was clear that the room had not been properly cleaned. The room had a lingering unpleasant odor that I could tolerate, but the staff was a whole other issue.

When we asked to be moved to a different room due to the rat issue, we were told to come back later after check-out time to see available rooms. I did just that, only to find no one at the front desk. After ringing the bell, a woman came down from another motel room— presumably someone involved with the property. She was extremely rude and unprofessional. She claimed they had already given us keys to a new room, which was a complete lie, and then told us they couldn’t accommodate us. When I pressed further, she rudely told us to stop talking, shushed us with her finger, and coldly stated, “I’m going to check you out.” Out of respect to her as a woman, I didn’t escalate the situation and simply agreed to check out.

This was by far the worst experience I’ve ever had at a hotel. I am extremely disappointed and will never stay here again. I do not recommend this hotel to anyone. Do yourself a favor and book elsewhere.
Leisure Family
2/10
Poor
21 May 2025
Alberto
Very broken down, mold and deterioration on the bottom floor rooms. Very gross would not recommend
Self
2/10
Poor
20 May 2025
Jacob
Property was very rundown and bathroom and linen were dirty. Entire place smelled bad.
We left without staying there and went to another hotel. Unf, we did not get a refund.
The manager did sound ready to help but we didnt think another room wud be better because the smell ws all over.
Leisure
2/10
Poor
18 May 2025
Carol
The customer service here was the worst. Check in was the worst the guy was rude he said he don’t care if you stay or go he ran off two customers he said his name was PETER PAN such a a$$
Just the worst customer service ever I will report him to a higher person he said he can’t be touch because it’s a private own business
I would never stay here again and I would never recommend this hotel to anyone
I never felt so disrespected
Everything about this hotel was so bad
2/10
Poor
11 May 2025
alyssa
The ceiling was literally falling down in our one room, the other room had the cost rack hanging off the wall, the toilet lever was broken, there was exposed wires poorly hidden, holes in the walls from makeshift wiring, it smelled bad, the list is endless. I’ve never seen a hotel in such poor condition.
Family
8/10
Excellent
11 May 2025
jamshid
the management was really good.
2/10
Poor
06 May 2025
Ines
Room was horrible. It was very dirty and dusty, bed was old. I ended up taking a nap and continuing on with my trip.
Self
2/10
Poor
05 May 2025
Laura
I dont know. I couldnt make it there and couldn't get a refund.
Leisure Family
2/10
Poor
04 May 2025
Blake
For some reason I was booked a handicap room and when I arrived, they charged an additional $10 dollars and change to change it to a standard room. Room must have been the worst in the hotel. It was dirty, has foul odor and just not well maintained. If I wasn’t tired, I would have went elsewhere.
Leisure Self
6/10
Pleasant
30 Apr 2025
Victor
N\A
Business_and_leisure Pet
2/10
Poor
27 Apr 2025
Mary
The property was pretty terrible. Cigarette smell everywhere, burns in the sheets, mystery stains everywhere, holes in the walls…the list could go on and on.
Leisure Partner
2/10
Poor
20 Apr 2025
Lawrence
very outdated and poorly maintianed
Leisure Partner
2/10
Poor
13 Apr 2025
Lucy
Bathroom ceiling was falling, bathtub stained yellow, someone was at my door because the same room was given to them. I don’t think the place is up to be running; too many handyman issues over all and very dirty. The attendant tried to give us another room but it was in worse than my original one. I did not sleep that night!
Leisure Partner
2/10
Poor
05 Apr 2025
Davor
They convinced us that we booked the wheelchair accessible room and not being handicapped we were not allowed to take it. We we moved to another room and charged $20 extra.
Leisure Friends
6/10
Pleasant
31 Mar 2025
Rodney
First was friendly! Check in was easy! Everythingthing was great intill we walked into the bathroom. Our children noticed the bathroom was absolutely disgraceful. We noticed that the room wasn’t swept, as there was dirt all over the floor. The bathtub was disgusting. Seemed to have a yellow film all over the bottem of the tub. Bathroom floor was not swept either! The toilet was dirty as well. We where also lied to about an indoor pool to arrive from out of state to there being only a dirty out door pool!
Friends_and_family Family
4/10
Poor
31 Mar 2025
Roy
There was junk around the side entrance door, The sink in our room drizzled water, it took just over a minute to fill the cups provided. Breakfast was a total failure, juices so watered down as to have no flavor, nothing was set up or ready at scheduled time. We wound up going elsewhere for breakfast. It was sad.
Business_and_leisure Family
2/10
Poor
29 Mar 2025
Roger

Dont go there

Not so good, very noisy, Bathroom not clean

Will not recommand this Hotel.
Partner
4/10
Poor
28 Mar 2025
Brannon
I dont like this hotel and will never book again. They had food and ashes on the floors this place is disgusting
Leisure Family
10/10
Exceptional
23 Mar 2025
Peter
Peter was an excellent host and very caring. He made the hotel special
Leisure Self
4/10
Poor
23 Mar 2025
Rachel
The tub was dirty, the carpet was dirty, and the walls had stains on them. I would not recommend this property.
Leisure Family
8/10
Excellent
22 Mar 2025
Susan
I didn’t like the fact that there were people running in the hallway after midnight and woke us up. I expected more options for breakfast than there were. The coffee wasn’t very hot either. Only because of the place we stayed at the night before. Both were Quality Inns. But the staff was very friendly.
Leisure Partner
2/10
Poor
19 Mar 2025
Amber
When I got there no one was at the desk. Got to the room there was stains on the bedding, bathroom was dirty and there was dead bugs, tv wasn’t hooked up. Online said breakfast was at 6am but turned out it wasn’t till 7am which was fine but when me and my step daughter went back down there again no staff was to be found and it wasn’t even made or laid out.
Business Family_with_children
2/10
Poor
15 Mar 2025
Ashlie
The property looked decent on Expedia so we rented it and paid over $100.00 USD for a night. We got there late and tired with two young kids to a room with fuzzy vents, a ground floor window that was a struggle to lock. The pipes in the bathroom were difficult to use cause they all moved when you tried to turn on the water. The toilet was fun as it moved around when you sat in it. It was generally grimy and falling apart. It was quite disappointing. Looking out the window of the room we seen items that made it look like maybe people lived in some of the rooms? Not really sure but we didn’t feel the safest in this hotel. I would never have stayed here if we hadn’t prepaid on Expedia and we only did that cause it was getting late and we had checked some places in a town before this with nothing available. If I had seen it before putting my trust in an Expedia room I would have kept driving.
Leisure Family_with_children

Location & surroundings

Quality Inn Ruther Glen
23500 Welcome Way Drive, Ruther Glen, United States

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Quality Inn Ruther Glen

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