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Courtyard Richmond Downtown

Richmond - VA · United States

1320 East Cary StreetView location

9.0/10Excellent1,011 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Richmond Downtown

Enjoy amenities like a 24-hour fitness center and terrace views at the Courtyard by Marriott Richmond Downtown. This hotel offers complimentary Wi-Fi, a TV in the common area, and a picnic area. Dine at the on-site restaurant or grab a snack at the deli.

Unwind with a drink at the bar/lounge. To-go breakfasts are available daily (fee applies). Business travelers will appreciate the 24-hour business center, complimentary wired internet, and express check-out. Host your next event in the hotel's conference space and meeting rooms.

The 135 guest rooms feature microwaves, LCD TVs, pillowtop beds, cable programming, iPod docking stations, and complimentary Wi-Fi. Private bathrooms include complimentary toiletries and hair dryers. Located in the heart of downtown Richmond, the hotel is just steps from Shockoe Slip, the Central Business District, Canal Walk, and Capitol Square.

Richmond International Airport (RIC) is 17 miles away.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Richmond Downtown, you'll be centrally located in Richmond, within a 10-minute walk of Richmond Old City Hall and Virginia Commonwealth University Medical Center.

This hotel is 0.5 mi (0.8 km) from Edgar Allan Poe Museum and 0.6 mi (1 km) from Virginia State Capitol. Make yourself at home in one of the 135 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5 to 15 per person
    • Valet parking fee: USD 44 per night (in/out privileges)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Central Business District 0.1 km / 0.1 mi
Canal Walk 0.3 km / 0.2 mi
Capitol Square 0.3 km / 0.2 mi
Virginia Governor's Mansion 0.4 km / 0.3 mi
Broad Street 0.5 km / 0.3 mi
Richmond Old City Hall 0.5 km / 0.3 mi
17th Street Farmers’ Market 0.6 km / 0.4 mi
Virginia Commonwealth University Medical Center 0.6 km / 0.4 mi
Virginia State Capitol 0.7 km / 0.4 mi
VCU Medical Center West Hospital 0.7 km / 0.4 mi
VCU Health System 0.7 km / 0.5 mi
Federal Reserve Bank of Richmond Money Museum 0.8 km / 0.5 mi
VCU Medical Center North Hospital 0.8 km / 0.5 mi
Edgar Allan Poe Museum 0.8 km / 0.5 mi
Brown's Island 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 36 more facilities & services
  • Laundry service
  • Launderette
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • TV lounge
  • SaunaExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 24 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable7 photos

    Courtyard Richmond Downtown

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Housekeeping
    • Wi-fi
    • Wheelchair-accessible
    • Pay movies
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Microwave
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 22 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable7 photos

    Courtyard Richmond Downtown

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 24 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable7 photos

    Courtyard Richmond Downtown

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Cable TV
    • Housekeeping
    • Pay movies
    • Toiletries
    • Desk
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 22 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Courtyard Richmond Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Hairdryer
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Pay movies
    • Wheelchair-accessible
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Courtyard Richmond Downtown

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Ironing set
    • Centrally regulated air conditioning
    • Cable TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Pay movies
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Courtyard Richmond Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Richmond Downtown

9.0
Excellent
1,011 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Jessica
We had a wonderful time. Staff was friendly and helpful with any questions we had.
10/10
Exceptional
02 Aug 2026
Dylan
The staff that helped me check in (Andres and Miles I believe) were very helpful and friendly people. Very pleasant experience
8/10
Excellent
31 Jul 2026
Craig
Valet parking is not cheap....even worse if you have a SUV or a pickup truck.
8/10
Excellent
26 Jul 2026
Walter D
Everything was clean and the staff did a great job. But the guest know that you don’t have a parking lot or a pool 🏊‍♂️ I saw on the advertisement that there was a pool, but when we checked in. We found out that there was no pool 😢. Other than that everything was great. Thanks.
10/10
Exceptional
19 Jul 2026
Franco
Nice location in downtown Richmond with plenty of dining options nearby. There’s also ample public parking available at convenient and affordable rates.
Family_with_children
10/10
Exceptional
16 Jul 2026
Caitlin E
Excellently maintained hotel in a cool part of town. Staff seems genuinely happy to serve. Shockhoe Bottom area is still a little sketchy, but we felt super safe and refreshed. Excellent Marriott Courtyard!
Friends_and_family Family
4/10
Poor
16 Jul 2026
William
Room was clean parking is terrible. Cost me $36
10/10
Exceptional
14 Jul 2026
Rachel
Had a wonderful experience from the staff at the front desk to the bar. I had gone through a terrible travel day and found nothing but kindness and care from everyone working. Thank you!
Self
10/10
Exceptional
11 Jul 2026
Florence
I was able to check in several hours early, the staff was super friendly and gave restaurant suggestions and a map of town. Building and room was clean and secure. Had a very pleasant experience. Definitely recommend.
Self
10/10
Exceptional
03 Jul 2026
Tiffany
I appreciated the friendly staff and the cleanliness of the property.
Family
10/10
Exceptional
01 Jul 2026
DeAngelo
We had an absolutely flawless stay at this hotel! The location in the historic Shockoe Slip neighborhood is perfect. We were able to walk to amazing local restaurants, cobblestone streets, and the beautiful James River canal walks.

The hotel itself does a wonderful job of blending modern comfort with the area's historic vibe. Our room was incredibly spacious, spotlessly clean, and featured a very comfortable bed and crisp linens. The staff went out of their way to make us feel welcome from the second we walked through the door, offering great tips for exploring Richmond.

Having the Bistro on-site was super convenient for grabbing a quick morning coffee and breakfast before heading out. Whether you are visiting for work or leisure, this hotel is a hidden gem in downtown Richmond. We will definitely be staying here again!
Self
8/10
Excellent
30 Jun 2026
Janeen
I just stayed one night it was fine
Self
10/10
Exceptional
29 Jun 2026
mary
The staff was super mega friendly and professional, the bed was so comfortable I slept like a queen.
Partner
8/10
Excellent
25 Jun 2026
Sophia
The stay was very nice, the staff at the front desk were extremely friendly and helpful!
Self
10/10
Exceptional
22 Jun 2026
Mikka
It was a very nice stay the only thing I wish they would have had a continental breakfast.
Friends
10/10
Exceptional
21 Jun 2026
Ronald
Great hotel typically a Hilton traveler, but Marriott maybe my next choice!
Partner
6/10
Pleasant
18 Jun 2026
Heather
The location of this property is pretty great for getting around this part of the city on foot. Our check-in experience was not good. We arrived after 4:30 and they didn't have a room available. We sat in the lobby in front of the front desk for a half hour until I went back up to the front desk to see if we could store our bags only to find that they suddenly had a room ready. The property and staff overall were nice. I recommend parking in the garage across the street (if you don't mind carrying your bags across the street) for $12/night instead of valeting for $44.
6/10
Pleasant
17 Jun 2026
Charles
I guess
10/10
Exceptional
16 Jun 2026
tanya
Grwst
Partner
10/10
Exceptional
14 Jun 2026
Beverly
Newly renovated. Very nice. Would recommend!
Family_with_children
10/10
Exceptional
10 Jun 2026
Lanisha
The room was spacious and clean! Staff was nice about us letting me extend the room and providing extra help when needed
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
Amanda
Excellent front desk staff, everyone was very friendly and helpful. Facility was very clean and modernized.
10/10
Exceptional
07 Jun 2026
Josephine
Great location and lots to do in walking distance.
Partner
8/10
Excellent
07 Jun 2026
Christina Ann
Valet was terrible. I recommend just using the parking garage across the street.
Otherwise, food, staff, and building were great!
Self
10/10
Exceptional
03 Jun 2026
Shante Meka
I would stay here again
Family_with_children
8/10
Excellent
02 Jun 2026
Morgan
The WiFi was real slow. And I could hear through the walls.
Family_with_children
10/10
Exceptional
01 Jun 2026
Amy
We were in Richmond for a wedding, and our stay was perfect! I don't think I've ever stayed in a cleaner hotel, and the staff was very friendly. Having the sofa in the room made it feel extra spacious, and it's a great location. Highly recommend!
Friends_and_family Friends
6/10
Pleasant
26 May 2026
Marc
Perhaps this is a more general hotel thing cutting corners and not including stuff that used to be standard but there is basically no housekeeping. They change towels (no fresh linens, no cleaning) every other day. Literally we got new towels and a roll of toilet paper. Supposedly if you stay a week they clean the room. I’m sure it saves them a ton of money but the savings sure don’t seem to be passed on to the customer. We could have used the floor vacuumed but not gonna happen!

There are public by the hour parking lots but no hotel parking. The valet parking with in/out privileges was not cheap.

I gave 4 stars, but that may be over-rating the place.
Family_with_children
10/10
Exceptional
26 May 2026
Ivalyne
We got a deal on Expedia for a super last minute stay due to a hospitalization, everyone was super nice and helpful. Clean rooms, comfy beds, and a good place to lay our heads down after a stressful time.
Family
10/10
Exceptional
20 May 2026
Bob
The hotel is beautiful, clean and extremely well located. The staff of the hotel were all friendly and took great care of us.
Partner
2/10
Poor
15 May 2026
Anna Maria
We didn’t have any water from 7-1030am on a week day!! Horrible experience
Self
10/10
Exceptional
09 May 2026
Teresa
It was nearby great food options like Downtown Grill. I chose it because of its proximity to the train station, Libby hill, and Church hill.
Self
10/10
Exceptional
09 May 2026
Sarah
The staff was very helpful. We were going to ride the Virginnia Capital Trail. The staff was very helpful in keeping our bicycles while we went to park our vehicle at the other end of the trail.
Partner
8/10
Excellent
09 May 2026
Wanda
The location of the property is ideal, walkable to many eateries. The staff seemed overwhelmed and frustrated in general. We paid for the added breakfast and the cafe was out of everything, no creamer or milk even for coffee…no breads for breakfast sandwiches & we were there at 8am. I will stay here again hoping this was just an “off day”.
Partner
8/10
Excellent
04 May 2026
Kathleen
Breakfast staff was excellent and very accommodating. They were pleasant despite working under stressful conditions. Reception staff was also excellent at registration and check out. First rate. The only complaint was that there was no room cleaning even though we were only there for two nights. At least empty garbage and make beds! Otherwise, pleasant stay.
Family
10/10
Exceptional
03 May 2026
Frank
Parking was not included.
Partner
10/10
Exceptional
03 May 2026
Joel
Super clean room. Bar staff was excellent. Front desk staff very friendly and helpful. Wish they had ice machines on each floor
Partner
10/10
Exceptional
27 Apr 2026
Kevin
Excellent staff. Great location.
Self
10/10
Exceptional
18 Apr 2026
Ryan
The room was clean and had a great view
Partner
2/10
Poor
13 Apr 2026
Kai
Very poor effects.
1. No clear instructions on where to have breakfast when having breakfast in your reservation. Front desk failed to provide clear instructions on what to expect at the bistro in the morning
2. Close the breakfast place without any advance notice even after we got affirmative confirmation to have breakfast at bistro the night before.
3. Front office has no compassion or efforts to help the customers when we express our frustration and the hotel lack of communication of closing the breakfast place. The guy said nothing he can do and told us to wait until manager come back
4. Although we communicated to the manager about the expense we spent elsewhere for the breakfast the same day and agreed upon points to be reimbursed, no points were hit our account one week after checking out.
Family_with_children
6/10
Pleasant
13 Apr 2026
Dikshit
The location is very nice, overall well maintained. However, we stayed there for 2 nights and did not get housekeeping to clean the room despite repeated requests.
Family_with_children
10/10
Exceptional
12 Apr 2026
Michael
Staff was great. Breakfast was good. Rooms were clean.
Partner
10/10
Exceptional
11 Apr 2026
kimberly
Nice
10/10
Exceptional
07 Apr 2026
Tralona
The staff was amazing at check in and check out!
10/10
Exceptional
05 Apr 2026
Juliet
Super friendly and accommodating staff. Highly recommend. Great location for visiting VCU.
10/10
Exceptional
04 Apr 2026
Tiffany
We were in Richmond for a college tour and this hotel was perfect for what we were looking for. The rooms are a great size and the staff was AMAZING. If our student commits to VCU, we will ALWAYS use this hotel!
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Laura
Very clean. Staff was amazing!!! Just a heads up-the rooms do not have a safe in them, if that is something you need!
2/10
Poor
29 Mar 2026
Armando
Bad hotel to stay in, house keeping never went to the room when we asked, the breakfast wasn’t open, the room was small and for what you pay for it is not worth It
10/10
Exceptional
23 Mar 2026
Margie
Did not use the shuttle or the A/C. Room was very clean and staff pleasant.
Self
10/10
Exceptional
21 Mar 2026
Daren
I really enjoyed my stay at the marriott downtown richmond. The staff was friendly and very helpful during my stay. I'll definitely be returning soon.
Partner
10/10
Exceptional
15 Mar 2026
Jackie
I always enjoy a Marriott stay. The only thing is, I wished it had better breakfast options to choose from. Otherwise Marriott is it for me.
Partner
8/10
Excellent
04 Mar 2026
Jung
It's definitely one of the more modernized hotel options in Richmond. I do miss their breakfast buffet which was very good and quick to grab a bite.
Self
6/10
Pleasant
11 Feb 2026
Deliese
We stayed for two nights and I don’t know what was going on, but we got no housekeeping so I asked for extra towels. It took 3 requests before I got them. This is not the service you expect with a Marriott brand.
Leisure Friends
10/10
Exceptional
13 Jan 2026
Sandra
Of course staff was courteous. Arrived on Sunday night around 8:30 pm and fridge was not cooling. Called front desk and they immediately got maintenance up there and he had to replace it with another. Very efficient indeed. No complaints whatsoever!
Friends_and_family Friends
6/10
Pleasant
13 Jan 2026
Peter
Hotel and room are good. Location great. Major construction going on. Hotel didn’t give any notice. Just assumed we’d like to hear pounding on the floor above all afternoon. A heads up would have been appreciated so we could have decided if we wanted to move or deal with it.
Leisure Partner
8/10
Excellent
09 Jan 2026
Robert
The only problem was the breakfast that was terrible.
10/10
Exceptional
27 Dec 2025
Adam
Clean, comfortable and courteous!
10/10
Exceptional
25 Dec 2025
Michael
Yes
8/10
Excellent
25 Dec 2025
Yitshak
Overall pleasant stay, clean and relatively comfortable room. Nice bar. Helpful and friendly staff
Leisure
10/10
Exceptional
08 Dec 2025
Joshua
Na
10/10
Exceptional
01 Dec 2025
Morris
The front desk clerk greeted me and walked me to the elevators.
10/10
Exceptional
03 Nov 2025
YARIVELISSE
Loved this hotel, it was very neat, comfortable and pretty. In a great location. The staff at the hotel were very nice and friendly. Will definitely come back again.
Leisure Friends
10/10
Exceptional
01 Nov 2025
Ryan
Great staff and location. Everything was clean
10/10
Exceptional
20 Oct 2025
LOGAN

central location, wonderful staff,

loved the shower! no sliding doors, clean in easy to use
Partner
10/10
Exceptional
19 Oct 2025
Suzette
Good location, very clean, updated, walkable, nice staff.
Partner
10/10
Exceptional
10 Oct 2025
Jelks
Relaxing & wonderful! Easy walk (with bags!) from the main Richmond train station. Good restaurants nearby, also within easy walking distance. Highly recommended.
Business_and_leisure
4/10
Poor
02 Oct 2025
Armita
It was a terrible experience
Not clean enough
Room service was awful
They are understaffed
Business
10/10
Exceptional
30 Sep 2025
Echo Walter
staff was super friendly and helpful. valet, front desk staff. room was clean, comfy.
8/10
Excellent
22 Sep 2025
Elizabeth
The property was nice and clean and the staff was super friendly. The dining areas were confusing and when I took a shower, our fire alarm went off which is super weird.
Business Partner
8/10
Excellent
21 Sep 2025
Grazianna
Great location to where I needed to be ! Staff was super friendly!
Business_and_leisure Family
10/10
Exceptional
17 Sep 2025
Sheri
Hotel was great! No complaints
8/10
Excellent
15 Sep 2025
Dexter
This is a really nice, convenient property. Great staff. The room had limited lighting because it looks into an alley. Notwithstanding, I would stay there again without hesitation.
Leisure Family
10/10
Exceptional
14 Sep 2025
Jennifer
Conveniently located modern Marriott staffed by a professional and friendly crew. Will book here again!
Leisure Partner
10/10
Exceptional
14 Sep 2025
Bridget
Amazing and conveniently located to everything
Leisure Partner
10/10
Exceptional
07 Sep 2025
Annalyssia

Great location, across street from parking garage.

While my stay here was very short I would like to say that the service by Lenin and Athena was immaculate. They were so sweet and welcoming from check in to check out. I’ll be returning to Richmond in the future and plan to stay here again and hope to see them. I also loved how clean and spacious the rooms were. The neighborhood view was nice as well and the lobby had a very welcoming feel to it.
Self
8/10
Excellent
07 Sep 2025
Vincent
Nice hotel staff for the most part. City was pretty wild and a lot of late night noise. There were some rowdy patrons on our floor running around at 3 in the morning.
Leisure Friends
10/10
Exceptional
07 Sep 2025
Brian
Hotel was clean and comfortable. Some outside noise, but it’s to be expected in a downtown location. Staff were all friendly and helpful. Convenient location with plenty of restaurants and bars in walking distance. Easy to uber to and from. Would stay again
10/10
Exceptional
07 Sep 2025
John
Everything was great! Just be forewarned if you own a large truck there will be no garage parking available and if you’re lucky you can park on the cobble stone street out front for your stay. Other than that it’s a rough parking lot option and if your truck is loaded with valuables good luck sleeping at night.
Leisure Family
8/10
Excellent
01 Sep 2025
Isabel
Area outside the property is mainly eating businesses. A bit of a hike to tourist areas. Rooms are cleaned every other day. Parking was free. Food availability at hotel was chips on the Sat pm and the menu, which was not tempting - just 4 options for the main menu, on the Sun pm. No water bottles in room... you get given a small one on booking in. I would stay again... Thank you! :)
10/10
Exceptional
31 Aug 2025
Yolanda

Family Affair

Very nice
Enjoyed my stay
If I have a complaint, its the shuttle bus service. Not efficient. Would stay at hotel again.
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
Chris
Really nice hotel in a nice part of Richmond. Several restaurants and stores in walking distance.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Charlotte
Charming area! Great staff and clean hotel.
Leisure Family
8/10
Excellent
15 Aug 2025
David

Nice room, good location, some areas to improve

Clean updated hotel near restaurants and walking distance to several attractions and the convention center in Richmond. Checkin was very nice and staff stored bags for us since we arrived in early afternoon. No parking on-site but there is several paid and one free garage nearby. Doesnt include breakfast - if you buy cooked breakfast, it’s about 30 minute wait as there’s only 1 staff member. Our food was good though we did have an issue with spoiled salsa that we notified staff of. One thing to improve property: please put out coffee in the morning. The bistro serves Starbucks but only starting at 7:30 and quite honestly I’d rather have drip coffee. There was a water dispenser in lobby but it was drained and not refilled even after I notified the staff.
Friends_and_family Family
8/10
Excellent
12 Aug 2025
David
The hotel is well located, but valet parking overnight is on the expensive side.
Leisure Family
10/10
Exceptional
10 Aug 2025
Rebekah
Staff at check in and check out were friendly!! Room was clean, and neat. We would definitely book again.
Leisure Partner
10/10
Exceptional
09 Aug 2025
Jocelyn
The location is excellent, in the heart of Richmond's old downtown.
Business_and_leisure Partner
8/10
Excellent
05 Aug 2025
Gabrielle
Very clean. Many parking options
Leisure Friends
8/10
Excellent
05 Aug 2025
DANIELLE
Overall nice stay. Comfortable. Cute area.
Leisure
10/10
Exceptional
30 Jul 2025
Tamara
Very nice hotel centrally locatedin downstairs Richmond. Great staff, excellent service!
Partner
10/10
Exceptional
28 Jul 2025
Justin
Great location , and might return , ac units didn’t cool rooms down as well as other Marriott locations I have been to. However I don’t want to make something out of nothing just became difficult for myself and my wife to sleep good. For a quick overnight it did what it needed, staff was very friendly
Leisure Family
10/10
Exceptional
28 Jul 2025
Leah
Very clean & modern hotel in downtown Richmond. Easily walkable to many local attractions.
Leisure Family
10/10
Exceptional
28 Jul 2025
Mariano
Very comfortable and clean. Hotel staff is very welcoming.
Business Family
10/10
Exceptional
28 Jul 2025
Robert
Great Staff. we arrived late in the evening and the front desk made us feel welcomed.
8/10
Excellent
24 Jul 2025
Greg
I liked the cobblestone. Great restaurants nearby.
Leisure Friends
10/10
Exceptional
22 Jul 2025
John
Great staff, it is on a nice location and the property is well kept.
Business Self
10/10
Exceptional
21 Jul 2025
James E
Excellent stay, very convenient to local restaurants and Sunday Church services. Overall a pleasant surprise and very comfortable over night stay.
Partner
10/10
Exceptional
20 Jul 2025
Tonya
I had stayed at this location before. That is why I selected this time.
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Larry
Love the outdoor area and location of hotel
Leisure Family
10/10
Exceptional
18 Jul 2025
Lori
I liked the layout of the hotel, the courtyard was quaint. I do wish there was a shuttle to the airport, but I thought it was a great stay for the cost.
Leisure Family
10/10
Exceptional
13 Jul 2025
Ron
Great place to stay in Shockoe Slip !
Leisure Partner

Location & surroundings

Courtyard Richmond Downtown
1320 East Cary Street, Richmond, United States

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Courtyard Richmond Downtown

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