Name: Super 8 by Wyndham Richmond Airport VA
Address: 5110 Williamsburg Road, Richmond, 23231, US

10/10

Exceptional

13 Jul 2026

Felicia

Clean rooms staff have exceptional customer service.Great area reasonably priced weather you go through the Hotels .company or you book in person

Partner

4/10

Poor

12 Jul 2026

Joseph D

First off, paid for a non-smoking room and they had me booked for a smoking room. I give them credit. They were able to fix that. As for the included breakfast, there was none. The couch in the room was also stained. For the shower, they offered shampoo or shampoo. What happened to the bath soap? Live and learn.

Self

6/10

Pleasant

19 Jun 2026

nakisha

Stay was cool for the price , but there definitely No breakfast, An room had roaches, got moved to another room with more roaches. Smh lady at the front desk was nice enough to put me up on the third floor an that room was set an cleaned up differently . Stayed for a few hours got up went to work .. Need to upgrade towels an wash clothes it’s 2026 .

Self

4/10

Poor

20 May 2026

KENNETH

The night latch on the door had broken and was not there. There was no information about the facility in the room. I thought I was getting a smokefree room, but the room smelled of smoke.
The staff was very friendly and helpful.
The location was great and I was able to rest for my trip but really surprised to see the Wyndham name associated with the facility on-line but not at the location. All in all, it was just not what I expected to experience.
I would NOT stay there again.

Self

10/10

Exceptional

20 May 2026

Shantelle

Good

2/10

Poor

18 May 2026

Corey

Came out for the hotel breakfast….. room was empty. Went to front desk to inquire and they handed me an oatmeal pie and said this was their breakfast.

Friends

4/10

Poor

09 May 2026

Bob

No electric outlets that work. Broken lights. Old yellowish linens and towels. Alot of drug activity wandering around outside.

2/10

Poor

05 May 2026

Jada

No breakfast babe

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Kameka

Very peaceful

10/10

Exceptional

14 Apr 2026

Joseph

It was a good family atmosphere.

Self

2/10

Poor

14 Apr 2026

Dominic

Horrible

Self

2/10

Poor

28 Mar 2026

Christiane

It was supposed to have “breakfast included”. They told us it was not popular and they only have from 6-8 coffee and maybe muffins. It was really a bad joke. Staff was nice and polite. Room was so dirty: sheets, terrible towels, old beds, old furniture, old everything. The room was so noisy. We could hear the closing of doors like bombs and the loud talking of the people crossing the halls, very bad isolation.

Partner

2/10

Poor

22 Mar 2026

Eric

This is a warning to families and decent people traveling. Do not stay here. The chain lock was broken and held up by one broken screw. The towels and sheets were stained and gross. The entire hotel smelled like cigarettes and marijuana. There were people wandering the halls and slamming doors. Also, I had the pleasure of listening to a man and woman scream and fight with each other for 3 hours. The single sketchiest night in my life. Run for your life from this place. A disgrace to the chain.

Self

2/10

Poor

02 Mar 2026

Annie

This stay was different the manager that morning was nasty to not only me but to everyone and when ask about the breakfast she said she did not have to provide any when it says free breakfast and also was trying to book another room and the same manager flag me for no reason and for her own personal reasons after coming from the back window to confront me when I don’t nothing to her at all I feel like personal reasons should never come in between business I been staying at this location for a while when my fiancé have to work near by but the other staff is very friendly and nice it’s just that one lady and would love this to be looked in it to

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Annie

Yes very clean

8/10

Excellent

31 Jan 2026

warren

Staff was cool room clean smoke detector was missing ill recommend 👌

Self

10/10

Exceptional

19 Dec 2025

Thomas

Nice place to stay and quite

Partner

8/10

Excellent

07 Dec 2025

Suzanne

Theyre done good with remodel rooms arw modern and cute/confy bed , wouldve given better score if nkt for only 1 towel(not even washcloth) Tiny bit of tp and toilet was very hard to gwt to flush , outsode that i actually was pleasantly surprised and would definitely stay again (just bring some towels with)

Friends_and_family Family

2/10

Poor

29 Sep 2025

Kaela

There's no breakfast. The front of house woman was insanely rude she refused early check in that her associate granted then lied and said we couldn't get late check out becuUs the room was rented but it wasn't and wanted 25 dollars for late check out even tho policy is 15 dollars. She was harassing all the guests at the hotel threatening them. She was absolutely horrible

Partner

10/10

Exceptional

28 Sep 2025

Kaela

Navid was great, the woman at the front not so much.

Partner

2/10

Poor

09 Aug 2025

Brenda

This would be last on my list of hotels to stay at

The bed was hard pillows flat and the bes seemed to be loose from the railing.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Lizz

This this my favorite place to go relax and have fun.

6/10

Pleasant

02 Aug 2025

Keon

It smelled like lots of smoke

Business Self

10/10

Exceptional

09 Jul 2025

sumaira

Good

Friends_and_family Family

2/10

Poor

07 Jun 2025

Samara

Dirty and overpriced

10/10

Exceptional

30 May 2025

Carlos

Estalin was amazing

Business_and_leisure Family_with_children

10/10

Exceptional

26 May 2025

Mark

Quietness and clean

2/10

Poor

01 Apr 2025

Joshua

The lack of communication at

8/10

Excellent

23 Mar 2025

Brittany

Very nice room very comfortable.

Partner

10/10

Exceptional

16 Feb 2025

Felicia

Quiet and Serene.

Wonderful night

Partner

2/10

Poor

02 Feb 2025

Allison

Do not stay here

Dirty towels and bedding. Random man sleeping between the vending and the wall on the first floor. No security lock

Friends_and_family Family

4/10

Poor

03 Jan 2025

Noémie

It was not clean .

2/10

Poor

01 Jan 2025

Rone

The guy at front desk gave us a hard time because my name when I booked room didn’t match my ID. He kept saying his manager told him to do it like that. So I had to show him everything from booking number to my profile name when I booked through the app. Just to get the key I paid for in advance. Terrible experience

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Jessica

I chose a room NOT labeled smoking amd was told if have to oay extra for a non smoking room.

Leisure Partner

2/10

Poor

11 Nov 2024

Ahjee

Horrible place

Management was horrible the place was dirty and completely smelled like marijuana. Completely dissatisfied

Partner

2/10

Poor

09 Nov 2024

Bertha

Super dirty

Business Self

10/10

Exceptional

22 Sep 2024

Richard

Good for one night. The included breakfast was underwhelming, go to the waffle house next door instead

Partner

6/10

Pleasant

25 Jul 2024

Bernard

It was clean but need some updates

Leisure Partner

10/10

Exceptional

24 Jul 2024

Jessica

Coffee in the room, but no coffee maker.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2024

Antonio

Work stay

It was adequate for the task at hand

Self

2/10

Poor

17 Jun 2024

Verified traveler

Disappointing

Was put in smoking room when we requested non-smoking. Front desk doesn't care. We have stay here a few times and always disappointed. We won't be back. This is a company trip

Business

8/10

Excellent

14 Jun 2024

John

Much needed rest!!

It was old and pretty dated, BUT the room was very comfortable and the bed was \"just right\"! I needed rest and it was perfect. The staff at check-in was very friendly!

Business

6/10

Pleasant

14 Jun 2024

BESSIE

Water pressure was low and not enough in toilet to flush. Sink ran bear mininum
Never expierienced water conservation at this level.

Leisure Self

10/10

Exceptional

12 Jun 2024

Jaime Ortiz

Nice and luxury

Business Family

8/10

Excellent

06 Jun 2024

Kimberly

Not bad. You can tell they have done some updating to the rooms. Need new carpeting and updated appliances.

Leisure Partner

2/10

Poor

04 May 2024

April

I didnt like anything!!!! The 1st bedroom's sheets underneath the blanket was dirty(dirty and hair and stains) 2nd room had blood spots on the sheets which we all know what that meant. Had to sleep in my car, smh. Would not recommendto anyone.

Family

6/10

Pleasant

27 Apr 2024

Thi Hong Ngoc

close airport and every services.

Leisure Self

8/10

Excellent

16 Apr 2024

Susan

Good service, great price and comfy beds!

It looks a little sketchy from the outside and the decor is a little dated but the service was very good, the lobby and room were clean and the beds were comfortable. It was quiet all night so we slept well and I felt safe there.

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Felicia

Peacefulness

Wonderfuland Relaxing

Partner

2/10

Poor

10 Mar 2024

Roderick Ryan

There was no available breakfast. The booking comes with offer of free breakfast. The parking area has broken beer glasses. Kids cant sleep properly due to outdoor noise.

Friends_and_family Family

4/10

Poor

20 Feb 2024

Barbara

Questionable $50 deposit fee

The front desk woman lied to me about charging a $50 refundable deposit fee upon checking in, this is the first time since I’ve been staying at this super 8, I was charged a deposit fee, considering the fact that very same week my friend stayed there and wasn’t charged any deposit fee at all. I have to question her credibility.

Self

2/10

Poor

12 Feb 2024

JAMES

ROACHES

Dirty rooms, ROACHES!!!!!

Business

2/10

Poor

03 Feb 2024

Tyrone

Never Stay Here!

I usually don't do reviews but this place was terrible. The bed was uncomfortable and the sheets were too small for the comforter and it exposed the plastic on the mattress and it was uncomfortable to sleep on. The water flow was terrible out of the sink and shower. THE TOILET stopped working and when I called downstairs, the guy gave me instructions to fix the toilet myself! He just hung up the phone afterwards and didn't confirm the issue was fixed. Ultimately, it fixed the toilet temporarily. Nobody checked to see if the issue was resolved. Overall the worst places I've stayed.

4/10

Poor

28 Oct 2023

Adam

Avoid this 8!

Well, you know what you're in for when the two guests in front of you want to discuss their \"monthly rental\" with the night clerk. Also, when they give you the key card and ask you to inspect the room first, don't do my mistake and give it the quick inspection. Smoke alarm was held together with duct tape, toilet leaked from the back onto the floor every flush, mirror was smashed in lower left corner, TV is running barely watchable analog signal even though digital has been available for over 3 decades, and bed is old and sloping to the right. Shower, fridge and microwave working were about the only positives I can report on. Super 8's are hit and miss, and this one is a huge miss. I tried to warn ya.

Self

8/10

Excellent

15 Oct 2023

Walter J.

Pleasing

Room Was Very Clean And Bed Was Comfortable. Manager Was Very Friendly ! 4 Out Of 5 Stars.

2/10

Poor

13 Oct 2023

Angela

Do not go here it was dirty and nasty covers had mold and towels were stained I didn't even get the room I paid for i ordered a big bed and got a single me and my husband couldn't even hardly fit in the bed together I would never go here again the room was also small and not at all what we expected

Partner

4/10

Poor

25 Sep 2023

hollie

Was cheap and it showed. Hotel needs to be totally renovated. The air conditioing unit was very nousy and roared all nite and i couldnt sleep

Leisure Self

2/10

Poor

21 Aug 2023

Shakera

The house keepers where very polite and nice but the Arabic man at the front desk was very rude and unprofessional

Leisure Family

4/10

Poor

22 Jul 2023

David

Well it is what it is. A stay over close to the airport. I slept a total of 3 hours. People outside our room window at 2:30 a.m. did not help matters. Will probably look for nicer accommodations next time.

Leisure

4/10

Poor

24 Jun 2023

Juan

Convenient location. But find two bugs in bathroom. The bath towel is not clean. Also, no breakfast although it is shown online. When we checked in, the staff said there would be to-go breakfast. But the next morning another staff said no. If you don’t provide breakfast, please don’t list online.

Leisure Family

8/10

Excellent

20 Jun 2023

Lokesh kumar

Ok to be stay in this locality however staff is really good and helpful

Leisure Partner

10/10

Exceptional

19 Jun 2023

Angela

I always try to rent rooms from the Super 8 Hotels because they are clean and affordable. The Richmond area location was very clean, affordable, staff were great, linen and towels were clean and white not dingy, the bed was very comfortable and it was quiet I got the rest I needed. Only two thing I could complain about was the TV didn't show a clear picture it needed to be replaced and the surprise deposit of 50 extra dollars I had to pay when I arrived at the location which in some cases are refundable and other cases it's not. The extra deposit information should be posted on the Expedia app so consumers can be aware that they will have to pay a $50 deposit plus $25 for each extra person they bring when they arrive at the location. I advise customers to call the Super 8 Hotels location before they book.

Leisure Self

4/10

Poor

15 Jun 2023

Ronald

Needed to give them $100 deposit incase we damaged a $50 room. Only 2 towels for 3 people. Don't bother to ask for extra pillow. Bath drain very slow, shower ankle deep water. Bring slippers unless you like dirty socks or feet. Internet horrible continuously cuts out. TV remote battery cover held on with black duct tape. If you want AC do not hang clothes on the rack directly in front of AC. No cups, coffee, tea, cream or sugar. Ice bucket no lid.

2/10

Poor

12 Jun 2023

brian

The hotel is under construction and should not be rented at this time. They advertise breakfast included, but they do not offer breakfast. They blamed Covid.

Leisure Family_with_children

10/10

Exceptional

09 Jun 2023

Sonia

N/A

Business

2/10

Poor

09 Jun 2023

Lobo

-The room was cleaned too much chemical and could not sleep. It was stuffy in the room and air conditioning did not help at all.
-Air conditioning button was broken and hard to use
-Hall way was exposing insulation and seemed not repaired
-You have to ask the front ask to get a liner for the ice bucket. Ice machine surface is dirty.
-Front desk dose not bother to tell you the wifi password during check-in. You have to ask.
-Overall impression, this is a run down place and does not meet any other Super 8 motels standard.

Leisure Family

10/10

Exceptional

04 May 2023

Hayden

Great for smokers

Leisure Self

8/10

Excellent

22 Apr 2023

JOANN

There was no breakfast as indicated, construction going on the premises while trying to sleep and work was very inconvenient. However the staff was friendly and very accommodating.

Business Self

2/10

Poor

10 Apr 2023

Dwayne

Very Bad

The stay was not good at all I am not happy at all never again

Partner

6/10

Pleasant

18 Mar 2023

Rachael

It's good for a budget hotel. It's a roof.

Partner

2/10

Poor

25 Feb 2023

Timothy

Clerk put me in a smoking room where NOTHING worked and had no ashtray. There was no remote for the TV. When I told the clerk he still did not give a remote for the tv. He said he would get me a tv remote, but he did not. Whole place stinks of pot, trash and booze bottles in the corridors. Noisy guests. I do not recommend this place for any reason. I was at least able to get a $78 shower. Pillows might as well have been stuffed with wadded up toilet paper. Management does not inspect the rooms prior to check-in, and housekeeping was sub-par. Hallways were tore up as they seem to be doing repiar work. Pot holes and rubble on bare concrete floors. Felt like I was walking through an abandoned building where you might encounter junkies shooting up in the stairwells. Nothing hospitable about this hotel.

Business Self

2/10

Poor

24 Jan 2023

YaVettee

BLOOD STAINS ON SHEETS IN SUPER 8 by Wyndham !

This is also a welfare hotel. I have pictures of old blood stains all over the sheets on both beds. Sheet rock missing on walls. Chair i fell out and put it in the hallway. I went to the front desk and asked politely for clean sheets. The NASTY owner (female) got nasty about how the room looked. She sent her son in the room to write a letter stating I would not report this to you. She says i would get a refund right away ? where is it ? Don't HOTELS.COM actually visit these hotels. This was NASTY!!

Partner

2/10

Poor

02 Jan 2023

Jackee

I Thought this was the one i stayed at back in the day but CHILLLLLLLLLLLEEEEEEEEEEEE!! If you are a female, do not stay here!
My card, 3 of them, didn't work. They had to get the master key to open my door. Red flag.....
the bathroom had no towels or toilet paper. The door didn't shut at all and the glass.
Room was reallllllly hot! And the pillows 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 Family dollar pillows.
I would not stay here. Not safe

Leisure Self

10/10

Exceptional

07 Oct 2022

Ja Tuan

Check in was easy with the Marriot Bonvay app we went straight to our room w/ mobile key.

Leisure Partner

6/10

Pleasant

29 Aug 2022

Esther

Not satisfied

Freezer was dirty. There was less than a half a roll of toilet paper. The dresser was dirty with dried food

Business

8/10

Excellent

19 Aug 2022

Tisha

Was cleaner than any ive stayed at and i travel alot!

Leisure Family

6/10

Pleasant

17 Aug 2022

SULTANBEK

After staying one night, it looks like we were bitten by some insects

Leisure Family

4/10

Poor

14 Aug 2022

Anthony

They advertised a free breakfast, but it did not exist! Old building that wasn’t dirty but didn’t smell or feel clean. Bathroom sink and tub had no stoppers. Fitted sheets came off the mattress during the night. Staff was friendly. Very bad reception on the TV. Not a good value for the $86 I paid. I would not stay there again or recommend it to a friend.

Leisure Family_with_children

4/10

Poor

30 Jul 2022

Verified traveler

The room stink, and the mattress was like a plastic water bed.. The hallway floors had dips n needed to b vacuumed real bad smh.. Never again

Self

4/10

Poor

15 Jul 2022

Tiffany

Horrible

The hallways smells like cigarettes. People hangs out in the parking lot smoking hanging around. My first night there, my sheets wasn’t clean nor the bathroom. It look like my room haven’t been used in a long time. There was a folk with food on it in the sink drain which was disgusting! My husband had to buy bleach and wipes to clean the room. The key never worked so we had to get our key reset everyday which was annoying and the guy at the front desk don’t speak English very well. I won’t never stay at this hotel again.

Partner

4/10

Poor

09 Jul 2022

Manuel

Not for non smoking people

Business Friends

4/10

Poor

08 Jun 2022

Tiffany

Not pleased at all.

Partner

8/10

Excellent

22 May 2022

Tiffany

It was an ok stay

It was ok. The room wasn’t bad at all. I was a little nervous because of the low score but the front desk was very helpful and I felt comfortable in my room.

Partner

8/10

Excellent

16 May 2022

Amanda

It was a good stay, the only thing I would comment on is that the halls of the hotel reeked of pot. Which would have been fine but I had my children with me. Other than that it was good, fast easy check-in, and the room was clean. Friendly staff!

Friends_and_family Family

6/10

Pleasant

12 Apr 2022

James

Run down, but cheap and close to RIC & Waffle Haus

Pretty run down property but at least it's close to the airport. Made a last minute reservation and the front desk clerk was very pleasant despite the late hour. Room wasn't in good shape with peeling ceiling tiles, broken fixtures, etc. Wasn't easy to get an Uber to the airport in the early morning, as they don't have a shuttle. Really only good if you're looking for a budget option when all the Richmond airport hotels with shuttles are charging high rates.

Business

2/10

Poor

14 Feb 2022

Tommy

The advertise a continental breakfast. Unless you count the stench of pot smoke as a continental breakfast, they didn't have one. There were food wrappers in the room on the floor. The people above the room sounded like elephants trekking through the jungle at 3am. Do not waste your money on this dump.

Business Friends

10/10

Exceptional

08 Feb 2022

Samantha K

Good for a good overnight stay

10/10

Exceptional

02 Nov 2021

Chris

Staff was attentive and understanding. Everything was clean. Wifi password didn't work, but I didn't really care enough to get a good one. Great economy stay.

Business

8/10

Excellent

17 Oct 2021

Estephanie

Don stay here

We slept on a plastic cover and the non-smoking room had a rank smell.

Friends_and_family Family

2/10

Poor

11 Oct 2021

Verified traveler

Stay somewhere else!

Don’t stay here. It’s a dive. Someone tried to sell me food stamps in the hallway as I was checking in. Disgusting place!

Friends_and_family Family

2/10

Poor

09 Oct 2021

Darren L

Smoke detector disconnected with wires hanging from the ceiling, refrigerator freezer left open partially and won’t close due to ice build up. Flying gnats in the room. One of the lights not working, toilet lid broken on one side. After letting the front desk know about the refrigerator, all was said is ok. Also didn’t like having to give a deposit when I’d already paid online and there was supposed to be no deposit.

Leisure Partner

4/10

Poor

30 Sep 2021

Gary

Low cost

Leisure Friends

8/10

Excellent

26 Sep 2021

Phillip

No Continental Breakfast as advertised.

Leisure Partner

10/10

Exceptional

10 Aug 2021

Bradley

Single Night Stay

Very easy check in and very friendly staff

Self

2/10

Poor

31 Jul 2021

Verified traveler

Unsafe Conditions

This place should not be an option!! Remove it, Hotels.com. The first room we were offered had a broken window that was street level. The light switch did not work (which is why I opened the window to find a stick in the window track; cracked glass pushed partially open with no screen; and bugs entering the room at will). Stains and filth everywhere and smelled awful. The second room offered was not better. That easily accessed window had pvc pipe as a \"lock.\" WE DID NOT STAY. Spent extra money to find a last minute room at a better, safer location.

Friends_and_family Family

6/10

Pleasant

31 Jul 2021

Verified traveler

Easy to find

Leisure Family

2/10

Poor

21 Jul 2021

Verified traveler

I DID NOT STAY AT THIS MOTEL. I CANCELLED MY RESERVATIONS

Leisure Family

4/10

Poor

18 Jul 2021

Verified traveler

The building was old and in need of repairs. The staff required a $50 security deposit against room damage, something I have never experienced in my many years of staying at motels. The drain stopper in the sink didn't work and the plastic cover plate on the electric outlet next to the sink was cracked and broken so that the inside of the junction box behind it was visible. I don't believe it was a GFI outlet either.

Business_and_leisure Family

4/10

Poor

18 Jul 2021

Adam

i walk on towels

deep baked in smoker stench through out, rubber sheets, halls echo with the sounds of services negotiated in the parking lot.

i walked on towels from the shower to my clothes to avoid contracting whatever lived in the carpet.

6/10

Pleasant

17 Jul 2021

Lateese

They need to fire or retrain housekeeping staff dirty pillow cases burn holes in blankets and sheets they had left over food in fridge that was filthy bathroom extra tissue roll was already halfway used light was blown in room front desk was very helpful with replacement bulb and cleaner linen

Partner