Name: La Quinta Inn By Wyndham Richmond South
Address: 9040 Pams Avenue, Richmond, 23237, US

6/10

Pleasant

27 Jul 2026

Megan

If you are looking for a clean nice hotel this is not it. We only stayed here because they excepted cats which is hard to find and we appreciate that. But clean was not their specialty even the hallways looked like they hadn’t been vacuumed in a long time. The rooms are very dated missing molding ect. Who ever owns this place clearly does not like to spend any money. If it wasn’t for the cats I would have never stayed there. So if you’re looking for a nice clean hotel look elsewhere.

2/10

Poor

26 Jul 2026

Travis

Everything about this hotel was a red flag , I am extremely disappointed in the mold and all the cracks and holes each room had , called for extra bedding they told me to go down and get it , instead of bringing up to the customer , the bathroom has a noise coming from the toilet not fixed , we had two rooms on this reservation and both rooms were disgusting , furniture broken , moldy , and dirty . I have pictures and videos . Absolutely GROSS !

10/10

Exceptional

25 Jul 2026

Arthur

Room was very clean. Hard floors that were mopped before I checked in. No nasty hotel carpet. Great stay for a night while traveling along 95

6/10

Pleasant

23 Jul 2026

Gary

I did not partake of breakfast this time, but it has always been my good.

10/10

Exceptional

21 Jul 2026

Elaine

Checked in at 9:30 PM but found the front desk staff friendly and very helpful. When we got to the room there was a wet spot from the fridge and the shower knob was laying in the tub. On the plus side the room was very clean and the beds comfortable. Only stayed that night for a rest stop but got a good nights sleep and enjoyed the breakfast. Limited hot foods but they were flavorful.

Friends_and_family Friends

6/10

Pleasant

20 Jul 2026

Sam T.

Didn’t like the fact that when we arrive right in the front of the hotel they were having to cook out with grills and music playing and on our floor kids was running up and down the hallway

Partner

6/10

Pleasant

20 Jul 2026

Erik

The server at the breakfast bar very bad, and the food limit to nothing all carb.

Family_with_children

4/10

Poor

19 Jul 2026

Jayque

Well the breakfast needs a upgrade it was horrible
remodel the whole hotel
Too much commotion at night time
Nobody cleaned our room
I just know we won't be back there

Family_with_children

6/10

Pleasant

16 Jul 2026

Gary

Turns out that hotel was being renovated which it needs, but also meant no breakfast available.

Self

6/10

Pleasant

13 Jul 2026

Cristal

The staff could have been a little more helpful and understanding. You asking question and they didn't understand it or didn't want to help

6/10

Pleasant

12 Jul 2026

Darryl

This is a budget hotel so one has to set his expectations accordingly. I arrived to check in and the receptionist was away apparently helping another guest. No one else was around until she returned about 10 minutes later.The room was serviceable, nothing out of the ordinary. The air conditioning worked, thank God as did the TV offering basic fare. The room was clean, the bed comfortable. The bath? Something that seems lost in the past. You flip on the light and you get a large humming noise from the fan. When you first turn on the shower, you get a loud squeaky sound that eventually goes away. Water pressure and flow is poor. Like I said--nothing extraordinary but then again, I wasn't expecting anything to be

Self

8/10

Excellent

07 Jul 2026

Devone

The ac unit was leaking water on rhe floor and some of my items got wet

Self

8/10

Excellent

04 Jul 2026

Wendell

Was an older but clean property.

Family_with_children

10/10

Exceptional

01 Jul 2026

Timothy

Friendly people who does their job very professionally

Family_with_children

10/10

Exceptional

28 Jun 2026

Maria

Good

Family_with_children

10/10

Exceptional

28 Jun 2026

Christiane

Same night booking and the front desk was very helpful to accommodate us. Everything was convenient.

Partner

8/10

Excellent

25 Jun 2026

Lisa

Nice hotel, clean room and nice breakfast area

Partner

2/10

Poor

25 Jun 2026

Sarah

Booked here for one night for a baseball event the next morning. The room was supposed to be non- smoking, but stunk of cigarettes. The room door did not seal all the way and the bathroom looked like a 10 year old remodeled it. However, the room was clean and the staff was pleasant. We were too tired to request another room after being on the road, so we just dealt with it. However, we will book elsewhere next time.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

JOSE

All good

Pet

10/10

Exceptional

21 Jun 2026

GINO

Room needs upgrade so is the bathroom

Family

4/10

Poor

19 Jun 2026

Diane

Breakfast was horrible . The sheets smell like dog . They do not wash it.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

LARRY

Outdated facilities and furnishings. Mediocre/bland breakfast offerings.

10/10

Exceptional

15 Jun 2026

Albert

The room was typical for a hotel and the bed was not the comfiest. But the reason I am giving 5 stars is I left my expensive wireless earbuds in the room. I didn't even notice they were missing when the hotel called me an hour or so after I checked out. They walked me through how I can ship them back to me and were very accommodating and responsive in this stressful time. Big props for the cleaning staff for grabbing them, and the front desk for communicating with me. Having them be this helpful even after checking out is above and beyond.

Friends

6/10

Pleasant

12 Jun 2026

Michele

Old hotel bed hard as rock

Partner

2/10

Poor

09 Jun 2026

Joslin

OK, so first the room is very very clean. The staff is firmly Ish however they use Fabulosa to clean their building and the entire building was overwhelmed with the smell of fabulous so and if you were somebody who has an allergy or respiratory issue, please be aware that this could trigger it. That’s the only reason I’m given at the reading I give it because we had to leave after an hour we couldn’t tolerate it. It triggered my asthma.

Partner

6/10

Pleasant

08 Jun 2026

Sandra

We have stayed at many La Quinta's as we have small dogs. Some are newer and clean and nice, and some are disgusting. This one has some upgrades to an old building. Everything was ok, although the paint and corners of the room were not great. The plugs worked the tv worked the refrigerator worked and it was clean. We were very happy with this location as we had just left a gross and overpriced La Quinta the day before in Charleston, SC. This location is $25 for pets which was very much appreciated. The desk clerk was nice and helpful. The breakfast is never great here, the usual fake eggs, etc.; but gets you something in your stomach.

Pet

6/10

Pleasant

31 May 2026

Ann

The beds are hard as a rock & every time you roll over or get out of bed it makes a loud metal moving sound. The water pressure was very low to the point it hard to get the soap off. The bathroom light make a perfect night light, however makes it difficult to get ready in the morning.

The staff was amazing & welcoming, it's very pretty & plenty of room to walk your dog.

Partner

4/10

Poor

30 May 2026

April

There were paper towels stuffed in the area about the air conditioner and also paper towels stuffed in a hole above the mirror. The worst part was that there was no hot water in the shower.

Family

10/10

Exceptional

30 May 2026

Adrian

Clean room, friendly staff. Very helpful. Check in and out was simple and worry free

Self

2/10

Poor

25 May 2026

Vernon

Bugs in the bed in two different rooms

8/10

Excellent

25 May 2026

bruce

It's pet friendly

Partner

8/10

Excellent

25 May 2026

Stephen

It was ok. I would have liked a swimming pool. And the hor breakfast can definitely be improved.

Partner

4/10

Poor

25 May 2026

Joseph

The beds wasn't comfortable

10/10

Exceptional

24 May 2026

michael

Very friendly staff. We enjoyed our brief stay.

Partner

10/10

Exceptional

24 May 2026

Elsie

The room was super nice and clean. The smell coming in the lobby was amazing

Partner

8/10

Excellent

18 May 2026

Shewanna

Staff was nice. Rooms were nice and clean

Self

6/10

Pleasant

17 May 2026

Claudette

Did not eat. Only waffles and cold cereal. Don’t know what was in the warmer.
I probably would not stay at this hotel again. It was too far from my daily stop. The vending was unavailable on 3 rd floor. Elevator was creepy and floors and corners of main floor dirty. Bed was comfortable. Much needed.

Self

10/10

Exceptional

15 May 2026

Tonya

Clean rooms, friendly staff, good continental breakfast, excellent fitness center, just sad we didn’t get a chance to hit the pool area.

Family_with_children

10/10

Exceptional

15 May 2026

Richard

Yes

Pet

8/10

Excellent

12 May 2026

Jimmy

Nice suite for the price

8/10

Excellent

12 May 2026

Trina

Perfect for a one night stay while traveling. Comfortable and clean room, friendly staff, pet friendly without exorbitant fees. Breakfast was typical for continental with warm options (waffle maker, egg, sausage patties, cereal, fruit, yogurt, english m I fins, muffins). Would stay again.

Pet

6/10

Pleasant

07 May 2026

Henry

Front desk was short and rude! Not helpful. Bed was good. Room was old and needed updating.

4/10

Poor

07 May 2026

Karen

Room was extremely dated and run down. Ripped window coverings and badly worn furniture , sticky trap in the bathroom added to the overall bad vibe. Also, the smell /use of room freshener was overwhelming. Big boxes stacked in the lobby looked terrible. Front desk person at late afternoon check in was friendly and efficient.

Pet

10/10

Exceptional

03 May 2026

gary

pet friendly.clean.breakfast ok

Family

6/10

Pleasant

26 Apr 2026

Kathleen

Breakfast was not good. Beds were horrible, broken springs and hard. Room was run down. Messed up furniture, dirty. Couldn’t wait to leave. Glad I was only spending one night.

Friends_and_family Family

4/10

Poor

22 Apr 2026

Andrea

Squeaky bed hard as nails, leaking toilet, mouse trap in bathroom. Enough said.

Pet

10/10

Exceptional

15 Apr 2026

Jodi

We booked last min as we were traveling 95 and needed a place to pull over to sleep. Room was clean and bed was comfortable. Breakfast was available.

8/10

Excellent

13 Apr 2026

Wilbur

Clean room, nice staff, solid breakfast. I stayed for a soccer tournament and this was ideal for a stay where you’re not spending a lot of time in the room.

Friends_and_family Family

4/10

Poor

31 Mar 2026

Edward

My biggest issue was with the condition of the property. In the room, many things were damaged and worn. Half the closet door was missing, doors and furniture need replacing, painting is needed in many areas of the place, water pressure was low and water was not hot enough. Beds were comfortable and the breakfast was acceptable.

6/10

Pleasant

24 Mar 2026

Heather

Great location off 95

8/10

Excellent

22 Mar 2026

Matthew

Pretty clean. Decent breakfast. Great coffee. Adequate for cost

Family_with_children

6/10

Pleasant

16 Mar 2026

Ashley

Clean room but very loud bed. Everytime i moved the noise woke me up. It was a metal base that would make a loud pop.

Family_with_children

10/10

Exceptional

08 Mar 2026

Christana

N/A

Friends

6/10

Pleasant

08 Mar 2026

Stephen

The hotel was remodeled from an old building. Some of the rooms have obvious signs of patchwork, and others have signs of broken walls and doors. The rooms and bed amenities are clean, but the beds are squeaky. The gym is extremely small, and the free breakfast includes hot items like boiled eggs, sausages, and toasts/waffles.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Danielle

The staff was very friendly. It was a convenient location for what we needed to do.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Eugene

We were glad to stay there.

8/10

Excellent

14 Feb 2026

James

The room was spotless staff was very friendly and helpful the free breakfast was great

6/10

Pleasant

11 Feb 2026

Dennis

The Room was in decent condition. The staff was courteous.

Business Self

2/10

Poor

04 Jan 2026

Dennis

the shower did not work. Customer service very poor at check in. with an attitude. Poor room appearance. I AM REQUESTING AN FULL REFUND!!

Business_and_leisure Family

6/10

Pleasant

03 Jan 2026

Ignacio

The room had a old smell, the couch was ripped and the bed kept making so much noise every time there was any sudden movement

Partner

6/10

Pleasant

03 Jan 2026

david

Easy spot off of the interstate for a quick stay. Allow dogs and a big dog which is nice. Property was clean enough, however the shower did not work properly and toilet leaked on the floor when it was flushed. Breakfast was okay, they had hot food but it was minimal. A hard boiled egg and sausage were it for protein and hot food. There was a waffle station. Staff was helpful and nice

Pet

10/10

Exceptional

16 Dec 2025

Zachary

Staff was friendly and accommodating.

10/10

Exceptional

01 Dec 2025

Nadia

Good

8/10

Excellent

30 Nov 2025

Tina

The whole hotel is much better than most. It’s modern, the gym is a little bigger than most, the pool actually looked nice. The room was spacious, spotless and comfortable with no smell. The climate control worked without too much noise or too much direct air blowing. Loved it.

Business_and_leisure

10/10

Exceptional

27 Nov 2025

prasanata

Rooms were clean and staff was execellent

Friends_and_family Family

8/10

Excellent

26 Nov 2025

M A

All was fine

Partner

4/10

Poor

23 Nov 2025

Amanda

The beds have a metal base and the one we had was broken so when you move or get on or off it, it sounds like thunder. The rest of the room was....okay. The breakfast is very limited. Waffle machine, boiled eggs, and sausages. They also had some bread items, yogurt, and juice.

Business_and_leisure Family_with_children

2/10

Poor

22 Nov 2025

Greyson

For the price this room did not give what it needed to. The room was disgusting, dirty outdated and felt unsafe. Stains on sheets, bathtub, couch, everywhere. Would never stay there again and like i said for 150 a night is a scam it’s a very poorly taken care of place. Stains in the hallway carpet, tv remote didn’t work so the tv was on and blasting sound. Don’t stay here unless that’s what your expecting

Leisure Pet

6/10

Pleasant

20 Nov 2025

Louise

The staff were great but the rooms, hallways need upgrading they are tired. The breakfast was delicious

2/10

Poor

19 Nov 2025

Richard

Very bad bed. Didnt sleep frid was also noisy.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Linda

The room was spotless but rather odd.Front desk guy was extremely nice and helpful.

6/10

Pleasant

18 Nov 2025

Constance

The room was clean. The free breakfast had some good choices. The staff was friendly. The door on our room didn't shut tightly. So we did keep the pad locks on while in the room.

Leisure Family

6/10

Pleasant

15 Nov 2025

Mackenzie

The facility was a bit dirty and outdated. It wasn’t uninhabitable, but I wouldn’t choose to stay here again.

Business_and_leisure Self

2/10

Poor

27 Oct 2025

Malik

Terrible customer service and gave my room away

8/10

Excellent

18 Oct 2025

Joanna

La quinta was a very accessible place, close to highway, other places around. The lobby looks nice but I have to wait minutes until somebody acknowledges my presence. Lobby was empty and two receptionists there. The lady was worry because she was thinking too much abput how to get out of there and the gentleman was just smiling. No one say hi or “i will be with ypu soon”. Finally, the guy acknowledged me and the check in was fast. Room was big, clean. It needs repairs in the bathtub and new furniture. There was a beep constantly during the whole noght and I could not find from where it came.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Kari

The hotel was clean and comfortable. Good location.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Paul

could use some grab bars in shower

Partner

2/10

Poor

14 Oct 2025

LaToya

Pros: Breakfast, late check in and right off the interstate
Cons: the area is questionable, HUGE gap under the door, terribe bed, hotel is old, out dated and not the cleanest.

Leisure Self

10/10

Exceptional

13 Oct 2025

Ravi

All good

Leisure Self

10/10

Exceptional

04 Oct 2025

Levi

Very good

Very good place

Business

8/10

Excellent

26 Sep 2025

Shirley

Not enough parking spaces very tight. Room clean,breakfast good and plentiful, staff very nice

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Sheila

I got woke up early by a dog barking

6/10

Pleasant

05 Sep 2025

Kathy

Very average that was fine for the 7 hours I was there.

Self

10/10

Exceptional

03 Sep 2025

Cathy

Purrrfectly priced

Was perfect great breakfast too ! Highly recommend

Friends_and_family Friends

6/10

Pleasant

02 Sep 2025

rob

you used to be a motel for people traveling with pets. No you charge like everyone else. I will no longer stay at this location just for that reason.

Leisure Pet

4/10

Poor

28 Aug 2025

Deborah

The people wotking there were very nice. The facility was not clean...lots of litter, and ilobby and rooms smelled HEAVILY of deoderizer. The elevator dmelled like a skunk (really) The bathroom sink faucet sprayed water all over the place when you tutned it on and we had a cold shower. We were in room 212.BREAKFAST did not include scrambled eggs. We will not be back.

Leisure

10/10

Exceptional

25 Aug 2025

Elizabeth

For the price perfect stay

6/10

Pleasant

24 Aug 2025

stephane

Clean room but walls had stains on it and the bathroom ceiling has mold. Not staying there again.

Leisure Family

10/10

Exceptional

22 Aug 2025

Sandi

If You Have Pets This Place is Definitely Accommodating

Leisure Family

4/10

Poor

18 Aug 2025

Carl R

The property was easy access. However the room AC was not very good. Very high humidity in the room all night. The sheets were scratchy and everything was minimally clean. very accommodating for our dog. Property outside hotel was trashy. Felt and looked like a 2 star hotel. The breakfast area and food was nice and clean and food was good, nice selection.

Leisure Pet

8/10

Excellent

17 Aug 2025

Kevin

Not a very good breakfast.

Leisure Family

8/10

Excellent

10 Aug 2025

Peter

Good for our family and great that it is pet friendly and right off the highway! Bathroom shower wasn't the greatest but it worked. That is my only complaint.

Leisure Pet

6/10

Pleasant

10 Aug 2025

Jeff

Breakfast was good

8/10

Excellent

09 Aug 2025

Raushaniya

The housekeepers are too loud during their work. My kids were not able to take a nap after the morning swim meet. Front desk guy was really friendly and helpful!

Business Family

4/10

Poor

09 Aug 2025

Verified traveler

The hotel is older than it seems online and was worn. The bed made a metal crashing sound every time you rolled over or stood up. Noisy all night in the hallway and outside.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Ismail

Very easy to locate. Always a friendly service.

Leisure

10/10

Exceptional

31 Jul 2025

vinnie

Bed Comfort and internet service was great!

Leisure Partner

10/10

Exceptional

29 Jul 2025

Evelyn

Everything was good and clean. The breakfast was excellent. Our dog was able to stay with us which was a plus! The only thing I didn’t like was that the room’s AC was loud so it was a bit noisy for a good night sleep. We were only there for a night so it wasn’t that bad!

Leisure Pet

10/10

Exceptional

28 Jul 2025

Mary

Spacious room, with separate office area

Business Self

8/10

Excellent

27 Jul 2025

Caleb

Not the best hotel on the planet, but no complaints given the price