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Breakfast For Two Guests
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Courtyard Richmond Chester
Richmond - VA · United States
2001 W Hundred RdView location
8.4/10Excellent578 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location8.6/10 8.6
Neighborhood8.2/10 8.2
Value7.6/10 7.6
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Courtyard Richmond Chester
Situated in the suburbs of Chester, the Courtyard by Marriott Richmond Chester is a short drive from the Beacon Theatre and Southpark Mall. Enjoy on-site amenities including an indoor pool, fitness center, and restaurant, as well as complimentary Wi-Fi.
The 135 air-conditioned rooms feature flat-screen TVs with satellite programming, private bathrooms, and convenient amenities such as safes and desks. Start your day with a buffet breakfast (fee applies) at the coffee shop/cafe, and unwind with a drink at the bar/lounge.
The hotel also provides a business center, complimentary newspapers, and dry cleaning/laundry services. Free self-parking is available. Pocahontas State Park and Swaders Sports Park are both within a 10. 2-mile radius.
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Located in Chester, Courtyard by Marriott Richmond Chester is in the suburbs, within a 15-minute drive of Beacon Theatre and Southpark Mall. This hotel is 10.1 mi (16.3 km) from Pocahontas State Park and 10.4 mi (16.7 km) from Swaders Sports Park.
Make yourself at home in one of the 135 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 7 AM to 11 PM.
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 10 per person
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Parker's Battery Park
0.7 km / 0.4 mi
James River
4.4 km / 2.7 mi
The Lazy Daisy
4.6 km / 2.9 mi
Perkinson Center for the Arts Foundation
4.8 km / 3 mi
Point of Rocks Park
6.5 km / 4 mi
Henricus Historical Park
6.7 km / 4.1 mi
Dutch Gap Conservation Area
6.7 km / 4.2 mi
Iron Bridge Sports Park
10.1 km / 6.3 mi
Swift Creek Mill Theatre
10.6 km / 6.6 mi
Cultural Center of India
10.7 km / 6.6 mi
Hopewell City Marina
11.7 km / 7.2 mi
John Randolph Medical Center
11.8 km / 7.3 mi
Beacon Theatre
12 km / 7.5 mi
Weston Manor
12.2 km / 7.6 mi
Castlewood
13.5 km / 8.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2002
- Year of most recent renovation: 2008
- Total number of rooms: 135
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 31 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- Babysitting service
- Hotel safe
- Lift access
- ShopExtra charge
- GardenExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Poolside snack barExtra charge
- Meeting room
- Business centre
- Indoor freshwater pool
- TV lounge
- Hot tubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Snacks
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG
Room overview
Smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Microwave
- Ironing set
- Individually adjustable air conditioning
Show all 21 amenities
- Safe
- Pay movies
- Soundproof room
- Housekeeping
- Cable TV
- Tea and coffee making facilities
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE KING SIZE BED
Room photos
19 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wake-up service
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pay movies
- Soundproof room
- Housekeeping
- Cable TV
- Tea and coffee making facilities
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²DBL.2Q
Room overview
Smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
Show all 21 amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pay movies
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE TWO QUEEN BEDS
Room photos
13 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wake-up service
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Minibar
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pay movies
- Toiletries
- Desk
- Bathrobes
- Satellite TV
- Cable TV
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCourtyard Richmond Chester
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Courtyard Richmond Chester
100
reviews shown
CHARLOTTE
The hotel was undergoing renovations (not previously mentioned), and the roof over the lobby was leaking, and the floors were wet and slippery because it rained Saturday and Sunday. The person doing the check-in made me wait while she had a whole conversation with a gentleman and then gave another man the keys to go get himself two beers from somewhere, and they had a conversation as well. So, no, the check-in was not good. No apology, no sorry for keeping you waiting.
The little breakfast food was too pricey, and the pool and gym were too small. The one good thing was that the room was clean.
The little breakfast food was too pricey, and the pool and gym were too small. The one good thing was that the room was clean.
Kimberly
The Bistro staff and front desk staff was excellent. The room as nice but the water pressure and shower head was small and leaked. The renovations to the roof were somewhat inconvenient. Bistro prices too high. Need free breakfast.
Elizabeth
I checked in and went to my room. The bed was a mess and unkempt in appearance. I went to complain and requested new sheets on the bed. She said”I’ll give them to you and you can put them on”. I was shocked at her response. I paid 200$ for the room and now I’m going to make the bed?
kinga
The tv and microwave did not work in the room. The room had an old smell to it.
Otherwise everyone was nice and helpful.
Otherwise everyone was nice and helpful.
Adrienne
Great property, conveniently located. Would be nice if the coffee/food bar was open for longer hours.
Anthony
Top notch staff. Friendly and helpful. A touch of class.
Tajareia
-
Rosine
On site restaurant was excellent.
Brenda
The A/C was so loud me and my husband barely slept. We closed the A/C but then it was so hot in the room.
Darsay
Breakfast was always fresh. The room was clean when we arrived.
James
Paid for a double Queen room with walk-in shower, was given a double Full with tub. Pool was cloudy and smelled. First time I've ever stayed at a hotel where you have to pay for breakfast. It was already the most expensive hotel in the area!
Darsay
We stay there every time we are in town.
Ismary Jaqueline
Good
Karine
Toilet was clugged at arrival, I had to go to front desk to get a siphon. They gave me one that broke almost immediately.
One half roll of toilet paper for a fee of 300 CAD, the fee does not match the service.
The up side was that it was a quiet hotel.
One half roll of toilet paper for a fee of 300 CAD, the fee does not match the service.
The up side was that it was a quiet hotel.
Lisa
Everyone was nice and greeted you by name and room was clean
Alise
Clean room, nice staff, good breakfast options
Michael
The room and staff were great. Nothing you can control, but the live music across the road kept us up until 1am. Could hear it across 8 lanes of road and through the walls. Might consider assigning rooms on the back of the hotel when you have available rooms.
Christopher
Clean room , helpful staff
Elizabeth
Staff didn’t seem very welcoming. Starbucks was very slow. We were there for 3 days and our room was never cleaned even though we were told they will refresh the room on Saturday.
Cody
We specifically chose this hotel for the pool, but upon arrival were told the liner was being replaced. The pool looked dirty and unusable — something that should have been clearly communicated on the website.
Every outlet in our room either didn’t work or sparked when we tried to plug something in. The TV didn’t work at all, and even the elevator had missing buttons. Kids were running up and down the halls screaming until 11 p.m., and the front desk did nothing to address it.
To top it off, I was double-charged for snacks from the lobby area, and the staff seemed confused about how to fix it. Overall, this was a terrible experience, and I wouldn’t recommend this location.
Every outlet in our room either didn’t work or sparked when we tried to plug something in. The TV didn’t work at all, and even the elevator had missing buttons. Kids were running up and down the halls screaming until 11 p.m., and the front desk did nothing to address it.
To top it off, I was double-charged for snacks from the lobby area, and the staff seemed confused about how to fix it. Overall, this was a terrible experience, and I wouldn’t recommend this location.
Carlene
Very accommodating staff
Rafael
Nice!
Deonta
Nice
Jose
staff was professionall and friendly
Tiara
It was good
Michael
Safe parking.
Denise
Toooo much bleach on the sheets. They were extremely itchy and uncomfortable
Steve
Most of the folks went out for breakfast since it was not included in what I considered a fairly high room rate.
Tammy
The property was clean and staff was professional and friendly. There are more steps to getting on their internet than most places that I stay. After all the trouble to get on, it logs you out within a minute. You have to pay for any amenity other than the coffee in your room. Amenities gets a poor rating. I paid for a cop of coffee the first morning. The actual coffee in my Starbuck's cup took up 2 inches. I was told cappuccino was always mostly foam. Maybe inside this hotel but not at any Starbucks that I have been to.
Stephen
Clean room, friendly staff, comfortable beds. Would stay again.
Robin
Very clean rooms the staff was very helpful. I will be back again.
Y
Staff was pleasant and helpful. The noise on my floor was out of control but died down after 12am.
Jessica
The doors are very noisy—heard people coming and going all night long. The rooms were also stuffy and humid.
Staff were wonderful, especially Ronald in the Bistro.
Staff were wonderful, especially Ronald in the Bistro.
CLAUDIA A
Very nice
Verified traveler
The couch in the room was covered with white substance. Like ice cream or some kind of icing. Also the screen door was broken for the balcony and didn’t shut all the way.
The front desk attendant was amazing and very professional. Alyssa!
The front desk attendant was amazing and very professional. Alyssa!
RANIA
The mattress was awafull very very very soft specially in the middle area .
Lee Ann
Great
FRANCIS
The Ladies in the restaurant were excellent
Christy
Great experience!
Richardean
Overnight stay.
George
Excellent service. Very nice staff. Excellent place to stay .
michael
Good place to stay
maria
It was easy to book
JUANITA
The staff was very friendly and helpful. The icemaker was out on our floor. Only one of the elevators was working. The outdoor area was a mess.
Lee Ann
Toilet was running when we got to our room. They quickly moved us to another one and everything was fine.
Kimberly
Convenance
Michelle
Unsure of how to rate
I apologize for not giving a goid review but I was in an accident and fell and broke my leg ao I didn't have the opportunity to stay at the hotel and I had already paid for the room which was nonrefundable. I just wish an exception was madr for emergencies.
Roberto
Stayed for a week and housekeeping didnt replenish towels, toilet paper, or take out trash.
Hotel entrance way and lobby stunk.
Hotel entrance way and lobby stunk.
Inez E
We didn't know that breakfast wasn't included and it would be a bit pricey, so we went into breakfast elsewhere. The incidental fee to be refunded several days later was also a surprise.
Dorothy
To highway
Melissa
Do not stay here on weekends. Or at least reserve a room in the rear of hotel. Our room faced the main road. Across the street, a bar with live music could be heard from our room. Having traveled 10 hours with another 10 to go, we were looking forward to a peaceful sleep. Up all nite with the loud throbbing beat of the music. Very disappointing.
Tasha
Loved how quiet and private it was.
Jill
Nice property for the value….
EUGENE
I prefer this type of Marriot because I am the Chairman CEO CRO COO of Global Economic Consortium Corporation and we are a For Profit Humanitarian based Conglomerate Operating Worldwide 24 x 7. As I work 24 x 7, the friendly Marriott staff are always willing to help me with excellent service. Thank you Marriot
Angelo
Amazing experience
Lee Ann
Well, sorry, but people in room above us were really noisy until 2 AM
Keri-Ann
Super comfy bedding, hotel recently upgraded (not pool area). Food good, easy parking
Lee Ann
Waitress
Gina
Great staff.
Kevin
The staff is accommodating friendly. I could not have had a better stay
Lynn
Will Stay Here Again
Great location, good facility with amenities, very clean and great staff!
Gina
Excellent staff.
Rosemarie M
The staff was very friendly and competent. The room really needs some work - the hair dryer didn’t work in the bathroom plugs - had to plug it into the lamp! The sheets didn’t fit the bed - it kept slipping off the corner. The heating/cooling unit in the room was extremely loud and the curtains didn’t slide to close. All in all, a disappointing stay especially when the website says ‘newly refurbished”. It was definitely not worth the price - we even had to pay for coffee and breakfast when most places include that when you pay over $300 for a night!
Andrew
Clean, friendly staff, nice bistro
Evarist
Property was under heavy construction
michael
Excellent
Excellent stay overnight two rooms 4 adults. Super clean fantastic staff hotel has a bar served breakfast and dinner which was delicious our bed was so comfy didn’t want to get up ! Definitely would stay again if back in the area! Thank you so much !
Lisa
Dissatisfied
I had reserved two queen size beds, as there were 2 adults and one child in the room, hotel only had single kings size room. Ice maker on the floor was also out of order and only one elevator was operating. Needless to say no one slept well.
Kelsey
We had a nice stay here. The young woman at the front desk was so helpful and so kind. We also ate and had drinks at the bar/restaurant. I believe she was a manager, but she was serving and making food- and she was so great and also was so nice.
Kristina Lynn
The Management and Staff were excellent, we really enjoyed our stay for the event we attended.
Kyle
Trash everywhere outside as well in lobby around elevators and ice makers.
Only one elevator worked and it was extremely slow.
Bar across the street played music so loud I could hear on the fourth floor upwards til 2am
Elevator was dirty and smelled
Room wasn’t any better. Found hair in the shower and black smudge fingerprints on shower ceiling and around mirrors. Door did not lock and latch was broken I had to use my wife hair tie to keep it latched.
I will never stay here again and I will be writing a full in depth review on google.
Only one elevator worked and it was extremely slow.
Bar across the street played music so loud I could hear on the fourth floor upwards til 2am
Elevator was dirty and smelled
Room wasn’t any better. Found hair in the shower and black smudge fingerprints on shower ceiling and around mirrors. Door did not lock and latch was broken I had to use my wife hair tie to keep it latched.
I will never stay here again and I will be writing a full in depth review on google.
NANCY
There was no continental breakfast, not much breakfast selection at all, to even purchase. The pool area was not in the best shape, nor was walking thru the workers to get to the pool. the carpet in our room felt damp and sticky everywhere.... however, I do want to say that the Lobby was beautiful, and the Lobby Staff was polite.
Chad
clean
Linda
I really enjoyed my stay but the mattresses on one of the queen beds needs to be replaced. The front desk worker’s were great but the housekeeping staff was very unfriendly with poor customer service.
Takesha
Property is located near the interstate, gas stations shopping and food. The beds were soft but comfy. Overall the stay was pleasant. Two complaints: The elevator (the other was OOS) needs servicing as it was shaking really bad. Our toliet begin to mess up the morning of checkout. Upon notifying housekeeping I also notified the front desk to learn housekeeping had informed her. It is safe to say during my stay I experienced good communication.
Patricia
Undergoing renovations nearly done. Nice bistro, friendly staff. We would stay again!
Lee Ann
Server Alma was terrific
Stephen
Dark room and was freezing, water was Luke warm, could not get ABC (the network) on the television
Cindy
Every staff person from check in, breakfast, to check out had top notch customer service!
Was a very positive experience.
Thank you
Was a very positive experience.
Thank you
martie
Great stay
Linda
All went well
They were very kind and helpful
They were very kind and helpful
Anand Kumar
It was under maintenance and utilities were not available
Jaclyn
Clean, friendly, easy access off the exit
Joseph
Nice place.
quentin
The fixtures in the bathroom were coming out of the wall and there was dust around and in the exhaust fan.
Cherlonda
Amazing staff
Donald
NO❗️
NO AGAIN❗️
NO AGAIN❗️
Lydia
The hotel was clean and the staff was very friendly
Sharon
Property was fantastic!! We've stayed here before and love it!!
Joyann
I have to say complete disappointment. Stayed RM 208 - had to change room at our request on the 2nd evening the room was overwhelmed stench of rotten eggs the 1st. night we slept with the patio door open, the 2nd night we ask to be changed, the bathroom looked as if it was not cleaned, tubs looks like from 1970. Moved to a new room on the 4th floor only to be met with a tap in the shower that runs without stop , could not sleep. Next day at 9 am, the jack hammer started directly above our bed, scared the hell out out of us out of our sleep. We finally called after this noise would not stop about 11am, and was told they are renovating and this noise will continue daily from 9am-4pm.
I asked , why did you move us directly below the renovations, and was told by the manager, there is nothing they can do. Would I like to check out? I asked to go where over the Christmas holidays . I was told I could check for rooms at another hotel...
So disappointed in Marriott. I have used this Hotel brand for decades, and have never ever had treatment like this. I have never found the quality of the hotel health and safety, so poor, bath tubs in either room looked not washed and sanitized.
The manager needs to be trained to better offer solutions, to issues for guests. Offering for us to check out with no place to go is not a solution.
I was so exhausted leaving, not a pleasant place to be at all .
I did take pictures and videos and recorded the noise of the jackhammer
I asked , why did you move us directly below the renovations, and was told by the manager, there is nothing they can do. Would I like to check out? I asked to go where over the Christmas holidays . I was told I could check for rooms at another hotel...
So disappointed in Marriott. I have used this Hotel brand for decades, and have never ever had treatment like this. I have never found the quality of the hotel health and safety, so poor, bath tubs in either room looked not washed and sanitized.
The manager needs to be trained to better offer solutions, to issues for guests. Offering for us to check out with no place to go is not a solution.
I was so exhausted leaving, not a pleasant place to be at all .
I did take pictures and videos and recorded the noise of the jackhammer
sandra
We check in so late almost 1am and the staff was so kind and friendly I really appreciated as we needed it after a very long day driving.
Jeff
Our room no stopper in sink / luke warm water from sink / shower tub didnt drain well / refrig didnt work / peeling wallpaper / rusty vent in bathroon
Leroyia
I love this hotel. For the pass three years twice a year, we have stayed here. The staff is very friendly. The local is near restaurants, grocery stores and other stores. I recommend this hotel to others.
Dina
Young lady at front desk was extremely helpful
Lee Ann
Nice
Karen
Nice Bistro and very courteous people.
DEBORAH
Great staff
Angela
Front desk attendant was friendly, room was nice and clean, bed very comfortable.
Armanda
The hotel was renovated but smelled aweful. The elevators were functional but scary and no sticker showing the state inspection. Our room didn't get clean and no new towels were provided. The establishment across the street had a party that could heard late into the morning hours
Lisa
Thought I reserved a king suite but otherwise the property is nice. Staff is excellent.
GINA
Ace was so friendly and helpful at check in
Location & surroundings
Courtyard Richmond Chester
2001 W Hundred Rd, Chester, United States
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Courtyard Richmond Chester
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